Listen to Lucy

Listen to Lucy

United Kingdom

Lucy Kellaway, the FT's management columnist, pokes fun at management fads and jargon, and celebrates the ups and downs of office life


I’m leaving to become a teacher and I want you to join me  

After 31 years at the Financial Times, Lucy Kellaway is leaving to set up Now Teach

Skip the empathy, Mr Schultz, and focus on the coffee  

Starbucks boss has no business sending a missive to staff to tell them how to be.

My tips for overcoming a fear of public speaking  

Remind yourself how awful most business leaders are: the bar is low, says Lucy Kellaway

Silicon Valley's corporate culture is ageist  

Faddish organisational trends that shut out older workers are in danger of spreading, says Lucy Kellaway

Obama is right: being early has everything going for it  

Time spent waiting is an opportunity to catch up with emails, reading and phone calls, says Lucy Kellaway

Feedback on your dinner party chat will do you good  

Just as with other skills, we benefit from clear and direct views that help us improve, says Lucy Kellaway

Unisex loos are no refuge for a gossip  

The rise of the gender-neutral toilet in the workplace is not an entirely good thing, says Lucy Kellaway

Lessons in clarity from the world’s grumpiest boss  

The Tiger Oil chief’s missives were rude, but his style was perfect, says Lucy Kellaway

The bliss of being 396 miles from my lost smartphone  

The aftermath of leaving my iPhone in a Washington DC taxi was frightening, shaming, then liberating, says Lucy Kellaway

Wells Fargo’s wagonload of insincere regrets  

After being taken for a ride, customers should bridle at the guff in the bank's apology advert, says Lucy Kellaway

The plague of compulsory creativity may be dying out  

Forget calling staff "imagineers" or "sandwich artists"; companies need more modest skills to evolve, says Lucy Kellaway

Why it is fine to be ignorant of your company’s profit  

Staff are more likely to be excited by a new vending machine and for good reason, says Lucy Kellaway

Poolside working is no longer a sign of importance  

Not being able to switch off is becoming seen for what it is — a sign of poor time management, says Lucy Kellaway

Millennials ought to ignore career advice from BCG boss  

Rich Lesser risks widening the gap between expectations and reality for twentysomethings, says Lucy Kellaway

Female CEOs are fascinating, as Marissa Mayer knows  

Despite the Yahoo chief’s ire, we will go on being interested until there are more women at the top.

Holidaying CEOs flaunt latest way to brag  

Now it is unacceptable to boast about spending, company bosses are turning to the summer reading list

My ambition to look more like Theresa May in meetings  

To appear exasperated but poised is as good as it gets, says Lucy Kellaway

Say ‘I quit’ with the perfect resignation  

Your departure offers a rare chance to voice what you like while everyone is listening, says Lucy Kellaway

Carry on Post-Brexit, whether calm or not  

The 10 minutes I debated high heels on the radio were the sanest I have had since the referendum, says Lucy Kellaway

Why we are ruder at work than we are in the street  

I did not set out to be uncivil to my colleagues. This is just how office life has become, says Lucy Kellaway

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