Social Media Marketing

Social Media Marketing

United States

Social Media Examiner's Michael Stelzner helps your business navigate the social jungle with success stories and expert interviews from leading social media marketing pros. Discover how successful businesses employ social media, learn new strategies and tactics, and gain actionable tips to improve your social media marketing. Find show notes at http://www.socialmediaexaminer.com/podcast/

Episodes

How to Grow a Business Using YouTube  

Do you want to use YouTube for business? Want to learn how to script and produce YouTube videos for your business? To find out how marketers can develop a business channel on YouTube, I interview Sunny Lenarduzzi. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Sunny Lenarduzzi, a video marketing expert. Previously she was a TV news reporter and the host of the Social Update from Hootsuite. Now she produces regular videos focused on social media, creates online courses, and helps her clients find success with YouTube. Sunny Lenarduzzi shares insights from creating her own business on YouTube. You'll discover how to use social media to drive traffic to your YouTube channel. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: How to Grow a Business With YouTube Sunny's Story Sunny has a background in traditional media (broadcasting, television, and radio), but fell in love with social media in the early days of Facebook and Twitter. She started an online magazine and after building the brand organically using YouTube and other social media platforms, she ended up with a social media consulting business. When Sunny noticed she was routinely getting the same questions from her clients (such as how to build a Twitter following or how to use Instagram video), she started using YouTube FAQ to record and send the answers to clients. Her first video tutorial now has almost 80,000 views. Today, her channel (started in March 2015) has amassed over 60,000 subscribers and 3.8 million video views. httpv://www.youtube.com/watch?v=9D7qmseGz6o Listen to the show to learn more about how Sunny came to partner with Hootsuite on the Social Update. The Path Between YouTube Videos and Business It's all the about email addresses. The biggest thing to remember, Sunny says, is that YouTube is a social media platform. She reminds listeners that social media algorithms change and you can't always rely on social media reach to get your message out. That's where an email list comes in, and she notes that YouTube is vital to growing your email list. For example, Sunny created a tutorial on How to Get More Views on YouTube, in which she offers a free YouTube SEO checklist. Every week, she gains about 200 email subscribers from that one video. httpv://www.youtube.com/watch?v=LokwDpM1wnc Sunny explains the importance of helping your videos rank on page one of Google and YouTube search, and shares that the first 24 hours of a video's life are vital in determining where the video will rank. For this reason, when she has a new video, she spends that first day driving people directly to the video on YouTube. Sunny credits getting ranked on the first page of Google or YouTube search results with the growth of her business over the past year. People found her videos when they were searching for help on certain topics such as how to use Snapchat, Twitter, YouTube, etc. Answering questions related to these topics introduces her to potentially thousands of new people a day, and capturing the email addresses of those people grows her potential customer database. Sunny shares that she uses a customized Leadpages link, designed in the same branding as her website, to collect her leads. Sunny says to create your freebie based on what you eventually want to sell. Make it a guide, a checklist, or an ebook. If writing isn't your strong suit, there are other options to use for the freebie, such as audio training or short video courses. For example, Kimra Luna offers a two-day video mini-series for her Rock-It With Webin...

How to Sell on Instagram  

Is your business on Instagram? Do you want to use Instagram as a revenue stream? To find out how to use Instagram for sales, I interview Jasmine Star. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Jasmine Star, a professional photographer who specializes in Instagram marketing. Her story starts with law school, transitions over to photography, and ultimately goes to Instagram. Jasmine is sure to inspire you with ways to sell with Instagram. Jasmine shares how to sell your products and services via Instagram. You'll discover the advantages of using Instagram for selling. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: How to Sell on Instagram Jasmine's Story In 2005, Jasmine was in her first year of law school at UCLA when she got the news that her mother's brain cancer was in the final stages. She left school and moved home. Jasmine knew she didn't want to go back to law school and decided to give photography a try. For Christmas, her husband gave her her first digital camera and she started her wedding photography business. When her business exploded that first year, it helped her identify as an entrepreneur. Jasmine joined Instagram six years ago but says she used it haphazardly until just a few years ago. When she learned how to use Instagram strategically as a marketing vehicle for her business, it was a game-changer. Since then, she's been named one of the top 10 wedding photographers and one of the most influential photographers, which she believes is due to her varied and intentional use of Instagram and other social media platforms. Listen to the show to discover more of Jasmine's backstory and why she believes she was called to live a passionate life. Why Instagram Works for Selling Jasmine shares one of her favorite quotes from author Simon Sinek, "People don't buy what you do, they buy why you do it." In her opinion, there's no better platform than Instagram to showcase why you do something. She believes Instagram's powerful storytelling components give you the ability to make customers loyal before a purchase has been made. If you can tell a powerful story in fewer than 87 characters (the caption limit), along with a photo that matches and elevates the storytelling component, you'll win at Instagram. Listen to the show to learn what Jasmine says makes Instagram different from other platforms. How to Get Seen on Instagram It's no secret that people are seeing the effects of the Instagram algorithm on their visibility in the news feed, and that's why Jasmine says it's more important to build an audience of the right kind of followers than to collect followers just to increase your numbers. Visibility in the news feed comes from having engaged followers who care about your business, leave comments and likes, tag their friends, and share your posts. An account with a lot of followers who aren't engaged won't be indexed high by the algorithm. This results in fewer people seeing that account's posts, which then results in fewer people liking and commenting. So, all things being equal, if one account has 200 followers and another has 2,000 followers, and each account routinely gets 20 likes and two comments, the account with fewer followers is more likely to be seen, because it's perceived as more relevant. To build an audience of the right followers, Jasmine suggests creating an ideal client profile. Figure out where your ideal client is on Instagram and why, she says. Then figure out how to serve the people who follow you.

Email Sales Funnels: How to Automate Your Sales  

Do you have an automated way to market to your email list? Are you thinking of creating a sales funnel? To explore how to automate your email marketing, I interview Yaro Starak. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Yaro Starak, a blogging expert who specializes in helping people turn their blogs into profitable businesses. He's the author of the ebook Blog Profits Blueprint. Yaro also is an expert in building automated email sales funnels. Yaro shares what you need to know to build successful email sales funnels that sell for you. You'll discover how to create a successful automated email sequence. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: Email Sales Funnels Yaro's Backstory Yaro discovered blogging in 2004, after someone suggested he start a blog for his editing company. While many bloggers were spending a lot of time writing content, Yaro knew of people who generated $30,000 using emails. To avoid becoming one of those bloggers who was trapped writing 20 posts a day, and to automate the sales process for his course, Yaro built what he now calls a blog sales funnel. He set up a series of blog posts to go to his email newsletter once a week for 52 weeks. Then, at intervals throughout the email delivery process, he would include a sales message for his course. Yaro notes that it took him six months to write the year's worth of messages, so he recommends starting smaller. He's spent the last few years building and perfecting his process. Listen to the show to discover when and why Yaro first went online. How An Email Sales Funnel Works Email sales funnels deliver sequenced pieces of content to anyone who opts in, Yaro explains. When automated, those emails (autoresponders) let marketers deliver trust, educate, and sell their product on auto-pilot. Businesses have customers at different levels of interest, he explains. Some people are ready to buy a $30 ebook, but aren't ready to invest $1,000 on a course. Some want to purchase everything you offer, while others just want to explore your free information. After you set up an email sales funnel, it automatically meets the needs of all those different people. As each person goes through the email sequence and various product offers, they self-select to enter the next sales level. Yaro now markets a range of ebooks, his membership site, and a flagship course. Because he's set up a range of email sequences to market each one, he's free to spend his time blogging and doing podcasts. When someone new discovers him via a blog post or a podcast, his sales funnel automatically goes to work. Listen to the show to hear Yaro discuss the old-school way of doing email newsletters. Examples of Successful Email Funnels Yaro shares that he uses an event-based direct selling launch sequence, similar to that of the Jeff Walker school of marketing, to sell his flagship course. The launch includes a series of free videos and a free copy of his Blog Profits Blueprint report; at the end of the launch, he delivers an offer to join his course. To automate that process, he's set up an email sequence which is triggered when someone visits his site and opts in to receive a copy of the Blog Profits Blueprint report. Once someone opts in, they receive a series of video trainings over three weeks via an automated email sequence. On the fourth week, he invites people to enter his course. Comparing the two processes, Yaro says it's not necessarily changing the way you sell; it's applying automation to create a more hands-off bus...

Facebook Live: Fuel All of Your Content With Live Video  

Do you broadcast on Facebook Live? Want to discover how to use your videos to create more content? To explore why Facebook Live is a path to success for creators, I interview Chalene Johnson. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Chalene Johnson, a lifestyle expert, author of Push, and host of two top podcasts: Build Your Tribe and The Chalene Show. She's also active on Facebook with 1 million fans and regularly uses Facebook Live. Chalene shares how she uses Facebook Live. You'll discover what she does to leverage the content she captures. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: Facebook Live Chalene's Background With Video While Chalene has developed a number of businesses, most people associate her with fitness and a program called Turbo Kick that she created for fitness instructors to teach in health clubs. Instructional videos were part of the program and when a cast member fell ill, Chalene was forced to be on camera. Since that time, she's done many videos and discovered the more she relaxed, the better she could connect with her audience, whether it was for fitness or business. Chalene first broadcast live on Periscope in the summer of 2015. She remembers it well because it was also the day she was hacked. Chalene stresses there's no correlation between the two events. You can listen to Episode 158 of this podcast for the backstory. When she got early access to Facebook Live, Chalene went live and applied what she'd learned on Periscope. Her first Live reached a half-million people within 20 minutes and she knew it was a game-changer. Listen to the show to discover Chalene's philosophy on the importance of doing things that are scary. What Facebook Live Is All About Chalene believes Facebook Live is like TV, meaning you can use it to spread your message, become famous, or have a reality TV show. Mike and Chalene discuss the connection between bloggers becoming paid authors, musicians on YouTube becoming paid recording artists, and the likelihood that a future show host will be discovered through Live video. Listen to the show to hear why podcasters should consider live-streaming video. How Chalene Goes Live Chalene and her team have an organic plan in place for her Live videos. The calendar is set around the promotion of the Virtual Business Academy, the Marketing Impact Academy, and Smart Success. Eighty percent of the content for each Live broadcast relates to the upcoming promotion, so it attracts the people interested in the related product. Currently, she's promoting Smart Success. Chalene aims to go live a couple of times each week. She's noticed that the longer she broadcasts, the better the video does in terms of reach and live viewers. Often, she plans to go live for 15 minutes but ends up broadcasting for an hour. Chalene's Live prep starts when she wakes up at 5:45 AM. She spends the first hour of her day in learning mode focusing on a certain topic. She then finds a way to relate what she's studying to the product she's promoting. For example, since she's studying the neuroscience behind behavior, discipline, and habits, she'll do a Live broadcast about developing good habits, which ties into her promotion of Smart Success. To prepare, Chalene writes down a proposed title, five bulleted discussion points, and any research or stats she wants to reference. She describes how to start a broadcast and in which order to share information. In the first 10 seconds, tell people what you're talking about and why they need to stay ...

Conversion Optimization: How to Split Test Your Way to Success  

Want to get more leads and subscribers? Have you considered optimizing your opt-in forms? To explore conversion rate optimization for your online forms, I interview Chris Dayley. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Chris Dayley, who is the VP of site testing and optimization at Disruptive Advertising, an agency that specializes in site testing and analytics. Chris's clients include Fandango, Lids.com, and Citrix. Chris explores conversion rate optimization and split testing. You'll discover which elements to test for your opt-in forms. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: Conversion Optimization How Chris Got Into This Space Chris got his start driving traffic to websites using search engine optimization (SEO), pay per click (PPC), and social media. The company he worked for was trying to figure out how to monetize their traffic because they were having a hard time getting visitors to convert. Because no one at the company knew about conversion rate optimization, Chris picked it up as a pet project. When he first proposed to test some changes to the site design, there was a lot of pushback from the site designers. After he ran his first round of tests, some of the pages began to see 10% to 15% lifts in conversion. He fell in love with finding out how seemingly small changes could have a big impact on user behavior. Listen to the show to hear the company's initial reaction to testing and the results they got from it. Conversion Rate Optimization and Why It Matters Chris explains that conversion rate optimization is a scientific way to figure out what your audience wants to see on your website in order to convert, and he notes that it should be half of any digital marketer's focus. Driving traffic is only half the battle. While he used to assume that if he drove good traffic to a site, it was going to convert, years of testing have shown that a large portion of your audience won't convert unless you give them the experience they're seeking. Conversion rate optimization is a way of testing different concepts and ideas on your site to find out what your audience actually wants to see. Listen to the show to discover why we use conversion rate optimization at Social Media Examiner and the effect it's had on our marketing. Where to Start Testing Opt-in Forms When doing form optimization, whether it's opt-in, lead generation, or checkout forms, the first things to look at are imagery, color, and font sizes. Make sure your form stands out in contrast to the page and that the image or lack of image is helping your users, Chris says. Chris recommends trying different variations of images, and to make sure the concepts are different, aren't distracting, and add some context to the offer. For example, in Social Media Examiner's previous pop-up, there was no image, even though our provider OptinMonster and other web-based form providers such as LeadPages allow you to include an image. Chris recommended testing an image of the cover of the actual product on offer, a graphic representation of the title, and an icon representation (shown in the image below.) The icon came out as the winner by a long shot! When asked about how many elements to test at a time, Chris advises different approaches for different projects. There are basically four elements in an opt-in form: the headline, content, a potential image, and a button to opt in. With so few elements, each one will have a huge role in the conversion rate,

360 Video for Marketers: What You Need to Know  

Have you tried producing 360 video? Want to discover how to create immersive, sharable 360 video? To explore how marketers can use 360 video, I interview Ryan Anderson Bell. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Ryan Anderson Bell of VRScout, a firm that connects Hollywood to the world of virtual reality. Bell is also the director of the Help Erase Project, a 360 video documentary designed to raise child trafficking awareness. You'll discover what you need to know to get started with 360 video. Ryan explores tools for creating 360 video. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: 360 Video for Marketers Ryan's Story Ryan recalls that his interest in 360 video is a product of his experience with Google's Tilt Brush, which he tried for the first time after a speech on the changing landscape of technology at the Consumer Electronics Show. He then approached Malia Probst at VRScout and said he wanted to be more involved in this technology. From there, Ryan went from playing with the big ball of GoPros to more finished, all-inclusive products, like the Samsung Gear 360's two 4K cameras. httpv://youtu.be/TckqNdrdbgk He's now a 360 filmmaker, trying to define how to tell a story and convey a message through the medium (whether that's from a personal or brand perspective). Listen to the show to hear our memories of virtual reality in the 1990s. Why Marketers Should Consider 360 Video Ryan explains that being an early adopter of 360 video means you're going to understand the language before the masses do. Marketers can use that language to connect with intimacy and empathy. Your brand can impact the masses in a way that's not been done before, because in a 360 video, the experience you provide in your message is more real to the viewer. You can share scale and scope with a canvas that's so big, it takes over everything. Listen to the show to learn my perspective on the benefits of 360 video for marketers. What You Can Do With 360 Video When asked for real-word examples of uses for 360 video, Ryan points to HBO's showcase of Westworld at Techcrunch Disrupt this year, and TOMS Shoes Virtual Giving Trip last year. Both were used to immerse the viewer in an experience. httpv://youtu.be/jz5vQs9iXCs He agrees that restaurants can show what the kitchen atmosphere is like during prime time, and that events or conferences can share all kinds of experiences in 360; he goes on to share that real estate agents can even use a 360 real estate app from Zillow to showcase properties that are for sale or rent. Causes, such as ERASE Child Trafficking documentary, can also take advantage of 360 video to share different perspective-based narratives from characters in the film. Listen to the show to hear more about Ryan's documentary. Where to Publish 360 Video While there are some small places, like Zeality or Oculus, on which to publish 360 video, Ryan says the best platforms for marketers are likely YouTube and Facebook; it all boils down to where you'll get the most views. He shares that Facebook even has a new heatmapping tool to help 360 video storytellers move viewers through their stories. Listen to the show to discover what this concept reminds me of at Disneyland and why. Equipment Choices and Set Up Tips When it comes to equipment, Ryan likes the Samsung Gear 360 video camera because it's basically two 4K cameras with fisheye lenses for $350. This one piece of machinery automatically stitches everything together, so you don't need to do any type of post-produ...

Instagram Ads: What Marketers Need to Know  

Are you active on Instagram? Have you considered experimenting with ads? To find out how Instagram ads work, I interview Jenn Herman. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview Jenn Herman, a social media consultant and Instagram expert. Her blog, JennsTrends.com, has placed in our top social media blogs three years in a row. She also wrote an ebook called, How to Run a Successful Instagram Ad. Jenn explores the differences and similarities between Facebook and Instagram ads. You'll discover how you can succeed with Instagram ads. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: Instagram Ads How Jenn Got Into Instagram Jenn admits she was a late adopter of Instagram and started on the platform just a few years ago. She held off because, like many people, she felt she didn't have time for another social media platform. Eventually, Jenn decided she needed to understand Instagram marketing for her blog, so she set up an account, tried it out, and fell in love with the community engagement on Instagram. People are active on it and you can instantly create relationships. That's when she decided to make Instagram a focus. Jenn uses Instagram primarily to build the brand around her blog. Every time she has a new blog post, she shares it on Instagram. People who follow her see a new blog post, and then click through to read it. You can find her on Instagram under @Jenns_Trends. Listen to the show to discover the other reason why Jenn loves Instagram. Facebook Ads Versus Instagram Ads Facebook ads and Instagram ads are very similar, Jenn explains. In fact, Instagram ads are run through Facebook's Business Manager. Therefore, you can't run an ad on Instagram unless you're connected to your Facebook Ads account. It's easy to get started with Instagram ads if you've done Facebook ads because both ad types use the same dashboard. There are some differences, however. For example, Instagram doesn't feature the total number of targeting options that Facebook offers. There are also differences in terms of ad image design. For instance, while graphic-type images with bright colors, contrast, and certain text features perform well on Facebook, people on Instagram prefer natural, organic-looking photos. For that reason, Jenn cautions against running identical ads on Facebook and Instagram. She says that a properly designed and targeted Instagram ad blends in with organic posts, and shouldn't stand out as an ad. Because the average Instagram user likes photos that place him or her into an environment, Jenn cautions against creating an ad that features your product on a shelf, in a box, or on a flat white background. Instead, place your product in the hands of a model or in a scenario that's relevant to the brand or your target audience. Do you offer a service? Don't say, "Here, get this today." Instead, create something relatable to the person who would purchase it. Although there's no limit to text on Instagram (like the 20% rule on Facebook, which is going away), it doesn't mean you want to include a lot of big, bright text. You want your ad to be very photo-centric. You want to promote a high-quality, well-lit, properly focused and formatted image that stands out and represents your brand. Listen to the show to hear what will happen if you run the same ad on both Facebook and Instagram. Instagram Ad Features Instagram ads are distinguished from organic posts with text that says "Sponsored" in the top-right corner. In the top-left corner of the ad,

LinkedIn Ads: What Marketers Need to Know  

Do you advertise on LinkedIn? Have you considered LinkedIn advertising and want to learn more? To discover everything there is to know about LinkedIn ads, I interview AJ Wilcox. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing. In this episode, I interview AJ Wilcox, a LinkedIn ad expert. His agency, B2Linked, specializes in business-to-business advertising and lead generation on LinkedIn. In addition to managing accounts, AJ also specializes in LinkedIn ads training. AJ explores the different types of ads available on LinkedIn. You'll discover what B2B marketers need to know about advertising on LinkedIn. Share your feedback, read the show notes, and get the links mentioned in this episode below. Listen Now You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud. Here are some of the things you'll discover in this show: How AJ Got Into LinkedIn Ads AJ is a long-time digital marketer who started out doing search engine optimization (SEO) and Google AdWords. About four years ago, a company in Utah recruited AJ. On his first day, he laid out his plans for SEO, pay per click, and social media to the CMO. She gave him the go-ahead and also informed him that the company had started a pilot program with LinkedIn ads. "See what you can do with it," she said. AJ replied, "absolutely," and then turned around and started laughing to himself. He felt like a veteran at digital marketing, yet had never heard of LinkedIn ads. He jumped into the platform to learn about it to try to keep the egg off his face. Within about two weeks, one of the salespeople approached AJ, telling him how much they loved the leads they'd been getting. When AJ discovered through Salesforce that the leads were all sourced from LinkedIn, he realized there was something to it. Listen to the show to hear how AJ started his business, B2Linked. Why Consider LinkedIn Ads? AJ explains that while Facebook's and LinkedIn's ad platforms are very different, they share the same principles. That means that if you have something nailed on Facebook, it will probably work well on LinkedIn and vice versa. While AJ doesn't run Facebook ads for his clients, when he's compared similar campaigns from Facebook to LinkedIn, he's found his conversion rate on LinkedIn to be about double that of Facebook. Plus, the sales teams have told him the LinkedIn leads are much higher quality than the ones from Facebook. LinkedIn is by far the best for B2B targeting, he continues. You can target by job title, seniority, company, skills, specific group membership, geography, and years in business; information people aren't putting on Facebook. AJ shares what he believes are the two best uses of LinkedIn ads. Number one is recruitment and the other is promoting B2B products and services such as an SaaS company (software as a service). Those businesses charge a substantial ongoing rate ($6,000 to $7,000 per month) for access to their software and have a lifetime value of more than $15,000. If you have a lifetime value of under $15,000, AJ cautions, make sure your funnel and your processes are really ironed out on Facebook first, because LinkedIn's cost per click (CPC) is much higher than Facebook's. Listen to the show to discover how to calculate lifetime value. The Ad Types When you go to LinkedIn.com/ads and start a self-service account, you'll have access to two different ad units. AJ explains the first type is text ads. These ads appear in the right sidebar of the LinkedIn homepage (on desktop) and you'll often see three ads there. According to AJ, text ads have a low click-through rate because most people are banner-blind to them. If four people click on them out of every 10,000 times they're viewed, you're doing great,

Influence and Persuasion: New Insights From Robert Cialdini  

Do you want to persuade more people to become customers? Wondering what the latest science on influence and persuasion has to say? To discover new ways to prepare people for a sale, I interview Dr. Robert Cialdini, author of Influence and Pre-Suasion. More About This Show The Social Media Marketing podcast is an on-demand talk [...]

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- Your Guide to the Social Media Jungle

List Building: How to Grow Your Email List Using Facebook Live  

Do you want a bigger email list? Looking for list building techniques? To explore how to grow your email list using Facebook Live and podcasts, I interview Amy Porterfield. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and [...]

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- Your Guide to the Social Media Jungle

Twitter Ads: How to Advertise With Twitter  

Are you curious about Twitter ads? Want to discover the benefits of Twitter advertising? To explore what you need to know to get started with Twitter ads, I interview Neal Schaffer. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy [...]

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- Your Guide to the Social Media Jungle

Promoted Pins: How to Advertise on Pinterest  

Do you use Pinterest promoted pins? Want to discover how they work? To explore everything you need to know about promoted pins on Pinterest, I interview Vincent Ng. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy marketers and business [...]

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- Your Guide to the Social Media Jungle

Starting a YouTube Channel: How to Achieve YouTube Growth  

Do you have a YouTube channel?

Want to optimize it to get more subscribers?

To explore how to build and grow a YouTube channel, I interview Tim Schmoyer.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Tim Schmoyer, founder of Video Creators, a YouTube channel and website that helps people grow their YouTube subscribers. With 10 years experience, millions of video views, and more than 200,000 YouTube subscribers, Tim is the world's leading expert on building YouTube channels.

Tim explores what you need to know to build a successful YouTube channel.

You'll discover how to customize your channel.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
Listen Now

You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud.

Here are some of the things you'll discover in this show:
Starting a YouTube Channel
Your YouTube Channel Approach

Tim says if you aren't trying to grow a community, have no need for subscribers or conversions, and only want to share your videos with your family, then posting anything and everything is fine.

However, if you want to build a brand around your video content to grow subscribers, views, sales, conversions, etc., then you need a more focused approach.

A channel, Tim explains, is another word for your YouTube account. It's where your videos reside. For example, Tim's videos are on YouTube.com/videocreators, and when people are looking for his videos, they know that's where to find them.

A YouTube channel can be focused on a topic, but it doesn't have to be, Tim says. It could also revolve around a belief, a person, etc. He stresses that your YouTube channel should be very specific to target a specific group of people and deliver a very specific value.

Listen to the show to discover who comprises the demographic on YouTube.

Common Mistakes

People make three big mistakes on YouTube. First, many feel like they need a high-end production team and fancy equipment. Tim says you can grow a very successful channel with basic equipment.

Your smartphone may be sufficient, depending on the type of content you want to make, the audience you want to reach, and the image you want to present for your brand. Start with what you have, and possibly invest in a lens for your camera and an external microphone to clip into your phone.

Sometimes, a full production studio works against you, because the people have a different content focus and expect higher quality. YouTube viewers, on the other hand, are very forgiving of a shaky handcam if the value of the content is high.

Second, people don't pay enough attention to the titles and thumbnails of thei...

Facebook Split Testing: How to Make Your Ads Better  

Do you run Facebook ads?

Have you tried split testing?

To explore different ways to split test your Facebook ads so you can refine your ad campaigns, I interview Andrea Vahl.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Andrea Vahl, a Facebook marketing expert. She's co-author of Facebook Marketing All-in-One for Dummies and co-founder of the Social Media Manager School. In addition, Andrea is a regular contributor to Social Media Examiner.

Andrea explores Facebook split testing and how best to optimize your Facebook ads.

You'll discover which elements to split test first.

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Here are some of the things you'll discover in this show:
Facebook Split Testing
How Andrea Became Involved With Facebook

In 2006, Andrea started using social media to promote her side business (in-home wine tasting). She says that as she was learning how to use Facebook and Twitter, she didn't see a lot of articles that were entertaining and explained things step by step.

So Andrea decided to use one of her improv comedy characters to make an entertaining, fun, and useful blog. She chose Grandma Mary, and dubbed her a "social media edutainer."

According to Andrea, Grandma Mary gets a little cranky about social media. The character is the voice of people who are frustrated with having to learn social media. Grandma Mary explains social media in an endearing, engaging, and understandable way.

Andrea started her blog about nine years ago, and when the parent company of the wine business folded, she made the blog her side gig. It grew substantially (she had a lot of Twitter followers and Facebook fans), which led to the book deal for her to co-author of the Facebook Marketing All-in-One for Dummies series with Phyllis Khare and Amy Porterfield.

Today, Andrea still blogs about Facebook, does Facebook consulting, runs ad campaigns for clients, and more. It's her full-time business and she gets to speak and train on Facebook all over the world.

Listen to the show to discover which two loves Andrea combined when she created Grandma Mary.

What You Can Split Test

Andrea explains that the concept of split testing Facebook ads involves keeping things constant, while changing one thing about the ad at a time. That way, you'll easily be able to tell which variable contributed to the better-performing Facebook ad results. Then you can stop the ads that aren't performing, continue running the ones that are, and hopefully get your click price and cost lower and lower.

For example,

Video Production: How to Create Quality Videos Quickly  

Do you create videos for your fans and followers?

Want to improve the quality?

Today, Roberto Blake is with us to explore how quality videos are produced.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

Roberto Blake, a visual and video marketing expert, has a popular YouTube channel where he teaches YouTube marketing and video editing. You can find out more at RobertoBlake.com.

Roberto explores the ins and outs of producing quality videos. You'll discover tools you need for video production.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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Here are some of the things you'll discover in this show:
Video Production
Roberto's Story

Like many kids, Roberto grew up watching Disney and was fascinated by all the behind-the-scenes information about the animators, storytellers, and moviemakers. He says animation wasn't in the cards, so at about 14 or 15 years old he switched to video and was producing online video as a hobby for about six years before YouTube existed.

Rob says he didn't join the YouTube craze when it first launched, and shares that changed around the time he left corporate life for entrepreneurship.He'd already been running a blog to help creative professionals (designers, artists, web design), and found it was easier to answer questions and provide tutorials with video than it was to write and re-write the same email replies or blog comments over and over again.

Roberto notes that if business people use video to address commonly expressed customer pain points, they're essentially buying back some of their time; it makes things easier on everyone.

How did Roberto decide to turn video into a business? He'd been making ad revenue on the blog side and wanted to scale his existing freelance business. As he focused more on teaching web and graphic design, rather than social media marketing, he decided producing video content was faster than organizing his thoughts around screen captures and stills.

Plus, Roberto believes that, if he's going to teach someone how to use Adobe Premiere Pro, a full-screen video tutorial like the one below is more helpful than still images and walls of text.

httpv://www.youtube.com/watch?v=AxkXrPzEGtI

Listen to the show to learn more about Roberto's early experience working with a wedding videographer.

Why Video is so important today

Roberto explains that one of the easiest and most practical ways for people to learn is through video, because they can see a process. Even when the video isn't based on a demonstration, like with software tutorials,

Selling With Story: How to Make Your Customer the Hero  

Do you know what your customers really want?

Want to discover how to share the solution they want and need in terms they understand?

To explore how to connect with your customers through story, I interview Donald Miller.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Donald Miller, a story for business expert. He's CEO of StoryBrand, which helps businesses clarify messaging via workshops and consulting. Donald also hosts the Building a Story Brand podcast. Donald has helped more than 1,000 businesses improve their messaging.

Donald explores how story is used to sell, and today you'll discover Donald's seven-part story framework.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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Here are some of the things you'll discover in this show:
Selling With Story
Donald's Story

Donald had a successful career writing memoirs. Before that, he ran a publishing company. Essentially, his business background got hijacked by his writing career. When he went back into business, he started a conference company.

Although he sold millions of memoirs, not many people attended his conferences. Donald figured out the conference invitation was too vague. His message was not pointed, understandable, or accessible. It didn't hit a perceived need, so nobody could figure out why they should come.

Donald needed to simplify his message so people would say, "I need that. I'm going to show up. I'm going to buy it." To do that, Donald created a framework based on the elements of story. Since he studied story to write books and screenplays for more than a decade, he knew story was the most powerful tool to compel the human brain.

He took the seven most popular elements in every story, the seven things that happen in Tommy Boy, Star Wars, Bridget Jones's Diary, The Hunger Games, Moneyball, and The King's Speech, and put it all on a whiteboard. Donald discovered how to filter his marketing messages through this seven-part framework.

Applying this framework, the conference grew from 350 people to 970 people to 1,200 people to 2,000, through word of mouth. People finally understood what he had to offer, Donald says. This evolved into StoryBrand. They let the conference company go because StoryBrand took off from there.

Donald has worked with more than 2,000 companies, helping them clarify their message. They all struggle with the same thing. They don't know how to talk about what they do, since they're too close to it.

Story is based on 2,000-year-old formulas that have been refined over time, Donald explains.

How to Connect With Traditional Media Influencers  

Are you seen as an expert in your industry?

Want to develop relationships with the media to become a go-to expert?

To explore what marketers need to know to connect with traditional media influencers, I interview Josh Elledge.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Josh Elledge, a consumer advocate and founder of SavingsAngel.com, a site dedicated to consumer savings. He's a weekly syndicated newspaper columnist and has made more than 1,000 TV and radio appearances. Josh is also the founder of UpendPR.com and host of the Savings Angel Show.

Josh explores how to connect with traditional media influencers.

You'll discover how to develop and build relationships with media via Twitter.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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Here are some of the things you'll discover in this show:
How to Connect With Traditional Media Influencers
Josh's Story

Out of high school, Josh joined the United States Navy and became a journalist. He says it was a great way for an 18-year-old to participate in producing video news stories for the Navy and Marine Corps.

About 9 1/2 years ago, Josh started a membership-based website called SavingsAngel. SavingsAngel pursues their mission to end hunger, lack, and need in communities by helping consumers cut their grocery bills in half; Josh's company charges customers $3.99/week.

Since he had no money for advertising, he was forced to look for other ways to get exposure. Josh shared the mission of SavingsAngel with every media influencer he could get to pay attention to him. His outreach wasn't about promoting SavingsAngel to make a lot of money, it was about finding a way to work with others to achieve what he wanted to do in his area.

With print publications, Josh knew to ask for remnant space, or the unsold ad space publications typically fill by running ads for themselves. Josh suggested an alternative to 20 media outlets; they could do a revenue share based on a 1/4- or 1/8-page ad. Several of those outlets made suggestions and he quickly learned what was possible.

For radio, Josh developed a segment in which he shares the best 3 to 5 grocery deals in the area (he currently lives in Orlando, Florida). This segment has now become his syndicated newspaper column. He's also been doing a TV segment for the last 5 1/2 years. It's a very popular segment. He gets great feedback on it, and his local FOX affiliate absolutely loves the content he provides each week.

Listen to the show to hear what Josh did after the Navy and before he started SavingsAngel.

Customer Advocacy: How to Get People to Talk About Your Company  

Are your customers advocates for your brand or business?

Want to improve customer satisfaction and advocacy?

To find out how to turn customers into advocates, I interview Joey Coleman.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

Joey Coleman joins us today. He's a customer advocacy consultant and coach who has worked with Hyatt Hotels, NASA, and Zappos. Joey's also a frequent keynote speaker and leads workshops on the customer experience and the customer journey.

Joey explores what it takes to turn a customer into an advocate.

You'll discover the phases that lead to advocacy.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud.

Here are some of the things you'll discover in this show:
Customer Advocacy
Joey's Story

Joey has had an eclectic career. After college and law school, he did business consulting before working as a criminal defense attorney in the courtroom for many years. Then he taught executive education courses and ran a division of a promotional products company.

About 15 years ago, Joey started his own brand experience and design firm. This led him to speak on stages all over the world, talking about how to create remarkable experiences that take someone from being a one-time customer to a customer for life.

In each of his careers, Joey says, success hinged on two things. First, an understanding of human psychology (why people believe what they believe and why they do the things they do). And second, an ability to use that understanding to persuade people to take a certain course of action, whether it's a sales pitch, brochure, website, infographic, piece of evidence introduced in the courtroom, or a closing argument.

Looking back, his entire career has been all about the experience; meaning the experience someone is currently having and how to make it better.

While marketing firms build ad campaigns, branding agencies design logos, and graphic design firms execute the visuals, Joey looks at brand experience and how all of the different elements of a business work together. Experience is the through-line that connects everything.

Listen to the show to discover how the name of Joey's business, Design Symphony, represents brand experience.

Why Customer Advocacy Matters

Joey thinks customer advocacy is really the end goal for most organizations. It happens when you reach the point where your customers are such big believers in who you are and what you do that they become your external sales force. Customers drive new business and increase the amount of business they do with you because they've be...

Twitter Analytics: How to Know if Your Twitter Marketing Works  

Do you review your Twitter Analytics?

Want to use them to improve your Twitter marketing?

Ian Cleary is with us to explore what you can learn from the data provided in Twitter Analytics.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Ian Cleary, a social tech expert. His blog, RazorSocial.com, placed in our Top 10 Social Media Blogs four years in a row. He also founded the RazorBlazers Club, a community for marketers who want to monetize with social media.

Ian explores how you can use Twitter Analytics to take your Twitter marketing to the next level.

You'll discover great third-party analytics tools.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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Here are some of the things you'll discover in this show:
Twitter Analytics
Core Twitter Analytics on the Home Tab

Ian explains that once your account is 14 days old, you can access the free analytics provided by Twitter by going to Analytics.Twitter.com on your desktop. You'll start off with an overview on the Home tab, from which you can drill down to view data on tweets, audiences, video analytics, and more.

On the Overview screen, you'll see the total number of impressions for all of your tweets. Impressions are the actual number of people who saw your tweets on their Twitter timeline, by visiting your profile, or in a search. For instance, they may have clicked on a hashtag and your tweet was listed.

Ian wonders whether Twitter is able to access all of the information for tweets displayed in third-party tools (Hootsuite, Sprout Social, etc.). He goes on to say that even though the data is never going to be 100% accurate, it will give you a gauge to see if your impressions are going up or down each month.

Profile Visits is the total number of people who visited your profile on mobile and desktop combined. This number is important, Ian explains, because when you pin a really good tweet to the top of your Twitter profile, you have an idea of how many people have seen it.

For example, if Ian's profile shows 17,000 visits, that means 17,000 people have seen his pinned tweet, which is an opt-in to download a lead generation guide. He uses this tweet to build email subscribers from people visiting his Twitter profile. It's a simple thing, but it's the equivalent of having a big opt-in at the top of your website.

Mentions show how often your Twitter username is mentioned on other people's profiles. For example, the number of people who shared your content and mentioned your Twitter name will show up there.

While they're not clickable,

Facebook Ad Changes: What Marketers Need to Know  

Do you run Facebook ads?

Are you familiar with the latest changes?

To explore a number of recent changes to Facebook that will impact all advertisers, I interview Jon Loomer.
More About This Show
The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It's designed to help busy marketers and business owners discover what works with social media marketing.

In this episode, I interview Jon Loomer, a marketing expert who specializes in Facebook advertising. Jon is host of the Social Media Pubcast and blogs at JonLoomer.com.

Jon explores Facebook ad changes and what you need to know.

You'll discover updates to the 20% text rule, custom audiences, and more.

Share your feedback, read the show notes, and get the links mentioned in this episode below.
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You can also subscribe via iTunes, RSS, Stitcher, or SoundCloud.

Here are some of the things you'll discover in this show:
Facebook Ad Changes
The 20% text rule change

Jon explains why the 20% rule was created and says that until recently, any Facebook ad image with more than 20% text would be rejected. The text ratio was measured by placing a grid over the image and if there was text in more than 5 out of the 25 boxes, it was considered over the 20% text limit.

Since Facebook has abandoned the rule, advertisers can have as much text as they want in their image. However, the more text in the image, the less reach it will receive and the more it will cost to run such an ad.

Now, when you upload an image to the Text Overlay tool, Facebook will rate the image as: OK, Low, Medium, and High.

Facebook is general about the guidelines, Jon explains, but there is no longer a grid. Basically, zero text means it's OK, and 20% text is considered Low. However, if you compare Facebook's example for 20% to the actual 20% rule, it's actually a little bit more than 20%.

Facebook says if you have been following the 20% rule until now, you probably won't see any changes. However, Jon thinks the system for detecting the text is a little buggy, although it's still early on. For instance, he talks about an image of nature that was flagged for having text.

Jon says the best approach is to test it. Experiment with little or no text in your images, and compare the results. You'll need to determine what text you absolutely need.

The logo is another potential issue since not all logos are created equal. Jon's logo has never been flagged. However, sometimes they detect it and sometimes they don't.

Many advertisers and users love memes and big call-to-action text, and now they can boost them. Jon says you probably need to do a manual bid and bid really high to get that ad seen, but you never know. It may be extremely effective.

Listen to the show to discover whether the text scale is at play on organic posts.

Facebook custom audiences

Jon is a big fan of Facebook custom audiences, which is creating audiences of people who have visited your websit...

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