The Kennedy-Mighell Report

The Kennedy-Mighell Report

Sweden

The Kennedy-Mighell Report is a legal technology podcast with an Internet focus. Noted legal technologists Dennis Kennedy and Tom Mighell bring listeners an in-depth analysis of the latest advancements in legal technology, in addition to best practices for utilizing existing tools. The duo aims to educate lawyers on how technology can be used to improve services, interactions with clients, and overall workflow.

Episodes

A Time to Learn: 2017 Goals and Tech Resolutions  

Resolutions can either herald a new, better you or remind you about all the goals you forgot you had last year. Dennis Kennedy and Tom Mighell address their 2016 and 2017 resolutions in this episode of The Kennedy-Mighell Report. Along with advice to lawyers and legal professionals about keeping their professional resolutions, Dennis and Tom share their approach to making and keeping attainable goals. As usual, they revolve their goals, both tech-related and personal, around three key words; Tom’s words are experiment, master, and learn and Dennis’ are prune, master, and learn. While expanding on what these words mean to them, they also share advice on making and keeping your own resolutions for 2017. However, the new year isn’t just about the future, it’s about looking back. From Sunrise, Meerkat, and the New York Times Now app, Dennis and Tom look back at the technology trends that breathed their last in 2016.

Special thanks to our sponsor, ServeNow.

Annual Recap 2016  

Inspired by accusations of over-agreement, Dennis and Tom decide to shake things up with this annual recap of 2016. In true “Pardon the Interruption” style, this episode of The Kennedy-Mighell Report queues up three segments designed to put hosts Dennis Kennedy and Tom Mighell at odds with each other. Listeners are in for a real treat as Tom declares a winner for each stage... but is he right? Was there actual “smack talk” during the episode? Will Dennis and Tom ever agree again? You decide!

Special thanks to our sponsor, ServeNow.

The Evolution of The Search Engine  

Most internet savvy attorneys use search engines to supplement their law practice resources. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss how search engines have changed over time, semantic and voice search, and the impact mobile search has had on search engines in general.

In the second segment of the podcast, Dennis and Tom discuss their favorite gadgets to give as gifts this holiday season in their 2016 tech toy list. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Leveraging Change Management for Your Law Practice  

Identifying the necessary changes to improve your law firm can be difficult. It can be even more challenging implementing those improvements and transitioning your company's culture toward a new direction. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss the importance of change management and how these techniques can help attorneys improve their law practice.

In the second segment of the podcast, Dennis and Tom discuss the rise of contract automation and whether or not a contract system can be fully automated. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Defending Against DDoS Attacks  

When discussing legal technology many attorneys perceive their cyber security risk as low and easily manageable. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss the recently distributed denial of services attacks that disrupted hundreds of websites, what makes you vulnerable to these attacks, and how lawyers can better defend themselves.

In the second segment of the podcast, Dennis and Tom discuss an artificial intelligence concept known as “human in the middle” and how AI will augment the future practice of law. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Practical Podcasting Tips for Lawyers  

Many attorneys and law firms are turning toward digital content creation to better market their companies and connect with potential clients. One type of content that is increasing in popularity among legal practitioners is podcasting. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss their nine years together creating podcasts, the benefits podcasting can provide to your legal career, and a few tips for attorneys interested in creating their own podcasts.

In the second segment of the podcast, Dennis and Tom discuss drones and how this technology might affect the practice of law. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

The Pros and Cons of Upgrading Your System  

Ensuring that your law firm’s technology is functional, secure, and up to date requires tech savvy and constant vigilance. One of the toughest decisions, and a fairly common one, is whether you should upgrade your firm’s existing operating system to a newer one. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss popular operating systems and the risks and benefits of upgrading your software.

In the second segment of the podcast, Dennis and Tom discuss how Twitter has evolved over time and the recent rumors that Twitter will be acquired. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

The Future of Apps and the Evolution of the Cloud  

It is well known that there is a tech proficiency skills gap within the legal industry and that  lawyers tend to be resistant to new technologies. However, is the solution to this problem simply encouraging attorneys to utilize current and new tech or should lawyers actually know how these technologies work? In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss the cloud, how it has changed, and whether it is more important for lawyers to implement or learn about new tech.

In the second segment of the podcast, Dennis and Tom discuss apps, their popularity, and if they are still actively sought after and downloaded. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Leveraging Blockchain and Legal Tech Surveys  

As firms build and grow it can be hard to accurately gauge how your business stacks up against similarly sized competitors. Furthermore, with the rapid pace of technological advancements it can be challenging to stay on top of current marketplace trends for even the largest firms. In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss the ILTA/InsideLegal Technology Purchasing and ABA LTRC Tech surveys, what they say about current tech trends, and how law firms can use this information to gain an advantage in the marketplace.

In the second segment of the podcast, Dennis and Tom discuss Blockchain technology, smart contracting, and how this technology can help law firms build trust and increase security. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends. 

Special thanks to our sponsor, ServeNow.

Our Tech Innovation Wish List  

In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss their dreams for future tech innovations, the ways technology is currently failing us, and the strong reactions consumers are having to the rumors that the new iPhone 7 will not have a traditional headphone jack. Dennis shares that the catalyst for this show topic was a recent experience with aggressive drivers that made him recall a traffic accident he was in. The recklessness of the drivers and the distraction that resulted in his crash made him think that perhaps the world needs driverless vehicle technology more than ever before. Tom further emphasizes this sentiment by referencing several recent stories of individuals who, while driving, experienced heart attacks or other medical emergencies and utilized driverless car technology to safely and expediently reach the hospital. He states that humanity has to get use to the idea that computers can do things as well as, if not better than we can, and driving might be one of the last places that this occurs. Both hosts provide their wish lists of tech innovations that could improve their everyday lives, including intelligent voice recognition software that understands the context of spoken requests and a dashboard that provides sophisticated multi-platform social media management. They end the first segment with their thoughts on how these advancements could greatly benefit lawyers.

In the second segment of the podcast, Dennis and Tom explore why consumers are having such a negative reaction to the rumors that Apple’s iPhone 7 will not come with a headphone jack. Dennis remarks that traditional tech is disappearing faster than ever before and wonders if this is another sign of our technological future that society will have to get use to. Tom thinks that consumers are concerned about their previous tech investments, like top quality headphones, becoming obsolete and reminds us all that technology always changes and that you can either accept that evolution or give up the technology altogether. They both speculate how removing the headphone jack and utilizing the lightning port could potentially innovate the headphone as a platform. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Taking a Break from Technology  

In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell discuss whether it is beneficial to take a break from technology and if increased tracking of consumers through their technology is inevitable. Dennis and Tom were both recently on vacation and during this time of seclusion Dennis started to rethink his relationship with technology. His decreased use of email and sporadic access to social media led him to question if a controlled break from technology was beneficial in simplifying one's approach to tech use. Tom stayed much more connected during his vacation and came to the conclusion that he doesn’t want to take a break from technology. Leveraging the maps, apps, and entertaining content tech provides, in his opinion, helps him to supplement the activities that he likes to do. They both encourage anyone feeling overwhelmed by tech to take an audit of their use and find ways to be more efficient and remove unsustainable habits. They end the segment with an analysis of how a complete break from technology can affect a lawyer’s practice and their relationship with their clients.

In the second segment of the podcast, Dennis and Tom take a look at the concept of tracking consumers through their technology and whether or not the growth of this trend is inevitable. Dennis admits that he is wary to enable tracking on his devices and that this caution is also why he doesn’t use social media often when he travels. However, he also recognizes that the services he relies upon like browser searches and mobile applications would be greatly improved if he enabled more tracking. Tom does feel that tracking is inevitable but also emphasizes that transparency over what is collected and control over how much you share is incredibly important to him. They both analyze what this complex social contract might look like as tracking capabilities and the categories that are tracked continue to increase. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

The Future of AI in the Practice of Law  

In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell consider the increased popularity of artificial intelligence, the usefulness of chatbots, and how both innovations can impact the practice of law. Tom speculates that the current data age and the large volumes of information available for analysis have helped to enable the advancements in machine learning and artificial intelligence. Dennis explores exactly what machine learning means and explains the three current learning types: unsupervised, supervised, and reinforced. Tom finds the technology perplexing and uses the definition of Tenser Flow to illustrate how grasping these advanced concepts requires more education and technology knowledge than the average lawyer possesses. They both discuss the AI lawyer Ross and if legal professionals should gain technical knowledge in order to influence future ethical regulations with emergent technology. They end the first segment with a list of possible ways that these advancements in tech can aid lawyers in their everyday lives.

In the second segment of the podcast, Dennis and Tom talk about chatbots and how they can help lawyers with their daily tasks. Dennis proposes that they get a chatbot for the show and Tom strongly disagrees. Tom emphasizes that there are two ways to create a chatbot: programming one manually or allowing one to learn via data analysis and that he is fine observing what innovations programmers create. They both discuss how chatbots can help lawyers automate their scheduling needs and how utilizing this technology can save law practitioners valuable time. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

New Trends in the Mobile Apps Industry  

Mobile applications are varied and cover a wide range of functions and services. What recent developments have been made with mobile apps and what are the current download trends within the industry?

In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell talk about recent developments within the mobile applications industry. Dennis begins with a discussion of the mobile app economy and Apple’s move towards allowing all apps sold through their store the ability to offer auto-renewable subscriptions. Tom expresses his concern with this change in model and states that for this to be successful the app experience must provide ongoing value worth the recurring payment. He pivots the conversation to an analysis of the application boom and statements that this period has ended, and shares that 65% of smartphone users download exactly 0 applications per month. They both end the first segment with an evaluation of The ABA Legal Technology Research Center data, which found that a small percentage of lawyers have even downloaded a legal app to their phone or tablet.

In the second segment of the podcast, Dennis and Tom talk about Microsoft’s recent acquisition of LinkedIn and what this might mean for lawyers who are heavy LinkedIn users. Tom was not initially impressed by the acquisition but eventually realized that Microsoft is transitioning into a company that is selling online services to business customers. They both speculate the many ways LinkedIn and its subsidiary Lynda.com can be integrated into Microsoft’s existing product ecosystem. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Improve Your "Email Hygiene"  

Attorneys handle and process huge quantities of data each year. As data becomes more digital it will become even more important for legal professionals to have good, regimented email tidiness, or what we're calling "email hygiene." What are some data management best practices and how can lawyers maintain good inbox cleanliness?

In this episode of The Kennedy-Mighell Report, hosts Dennis Kennedy and Tom Mighell provide guidance principles to help lawyers improve their email hygiene. Tom challenges lawyers to identify how they perceive their emails, either as simple communications or possible business records, and encourages them to adopt an email retention policy. He emphasizes that keeping emails forever can be a liability, specifically if you are sued, and talks about the risks, costs, and productivity problems that can develop as a result of excess clutter. Tom and Dennis also analyze two types of email management styles; filing and piling, and explore practical ways to more efficiently search and manage their data for each style. They both end the first segment with application suggestions to help attorneys manage the clutter and helpful habits to keep the disorder at bay.

In the second half of the podcast, Dennis and Tom talk about what you can do to get rid of your old cords, adapters, and other miscellaneous computer parts. Tom admits that he has major cord clutter in his garage and that he replaces these types of items immediately if he can’t find them. Dennis shares his system of storage and identification for assorted computer parts and encourages others to donate old tech gear to charity. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

The World of Bots and Why Lawyers Should Use Them  

More than 50 percent of internet searches today is not done by humans but rather by bots. What exactly are bots and how can industry professionals use them to improve the practice of law?

In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss bots and how attorneys can utilize them to improve their everyday lives. Tom explains that bots, short for web or internet robots, are applications that run automated software or scripts over the internet. This software can do relatively simple things but much faster than any human can. Dennis talks about search engines employing specific bots, known as spiders or crawlers, that read website pages and other information to create entries for their indexes. Both hosts then discuss cutting edge uses for bots like Microsoft’s Tay, an artificial intelligence chatterbot created for Twitter, and how attorneys can use simple bots for everyday tasks like creating stand-up meetings, checking deposition schedules, or aggregating case information. They then close the first half of the show by analyzing the use of customer service bots by lawyers and Tom provides some of his concerns that clients may be misled by not understanding when the bot interaction stops and the human interaction begins.

In the second half of the podcast, Dennis and Tom reflect on their time at ABA TECHSHOW 2016. Dennis shares that he thinks the most interesting things that happen at conferences occur at dinners, in the halls, and at events like LexBlog and The ABA Journal’s Beer for Bloggers event. Tom views TECHSHOW as a great educational service to lawyers, providing them with resources that matter, and reveals that he would like to attend more panels than he was able to attend at this year’s conference. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Virtual Reality Technology in the Courtroom  

Virtual reality is one of the most intriguing and highly anticipated technological advancements on the horizon. With companies like Facebook spending billions of dollars to invest in such tech, could there be applications for VR within the legal profession? How could immersion in virtual worlds improve the practice of law?

In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss virtual reality, the current tech on the market, and how this tech could be used in the courtroom. Tom and Dennis first provide a definition of what virtual reality is (mainly using technology to create a simulated three dimensional world that you can interact with) and explain how this technology differs from augmented reality. They both then take a look at early forms of the technology, such as Epcot Theme Park’s centrifugal motion simulator Mission: Space, and compare those experiences with current tech options like The Oculis Rift and the HTC Vive. Tom and Dennis end the first half of the show with an analysis of the best use of virtual reality for lawyers, courtroom applications, and common concerns about this technology.

In the second half of the podcast, Dennis and Tom talk about their tips to follow when using public wifi. Dennis reveals his dislike for airplane wifi and gives his suggestions, such as tethering your phone to create a wifi hotspot and using a virtual private network, to make using these services more enjoyable. Tom also gives his advice on things you should never do, like personal banking, when using public wifi. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Taking Up Slack: What Lawyers Need to Know About the New Collaboration Tool  

More and more lawyers and business owners are noticing and implementing the new collaboration tool Slack, described by its founder as “a messaging and search platform that creates a single unified archive accessible through powerful search.” But why is this particular application gaining traction among all other options including Facebook, LinkedIn groups, or even email? Furthermore, why should lawyers pay attention?

Dennis Kennedy and Tom Mighell noticed Slack gaining momentum in startups, nonprofit organizations, and even small and medium sized law firms, so they tried it. In their 2016 technology resolutions, Dennis and Tom both decided to learn to use Slack, and implement it in their management of this very podcast. So, after a couple of months, what was the result?

In this episode of The Kennedy-Mighell Report, Dennis and Tom discuss the rise of Slack, its advantages and disadvantages, and what lawyers need to know about this collaboration tool. Dennis talks about Slack’s different communication mediums including channels, direct messaging, and starring or pinning conversations and whether these mediums can actually replace email. Tom explains that Slack shines by integrating with other applications like your calendar, to-do lists, and Dropbox. But he finds issue with the pricing models and limited control over user restriction. The hosts end the segment by emphasizing that  litigators and those in records management can’t ignore Slack in discovery.

In the second section of this podcast, Dennis and Tom lightly touch on the recent subject of back doors in Apple products, the FBI, and private encryption. How will Apple vs. the FBI affect data security and confidentiality? And why aren’t more lawyers using encryption today? As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Home Tech vs Work Tech: Managing the Intersection  

The technology lawyers use at home can differ greatly from that at work, especially in medium or large law firms. This can result in two separate technology worlds that are at best difficult to manage. Many lawyers have multiple smart phones, calendars, computer operating systems, or even versions of Microsoft Office. For some, commingling systems can be the answer, but this can cause security and organization issues. So how can we effectively bridge the gap between our dichotomous technology lives?

In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss managing multiple tech personalities, how to bridge the gap (or not), and ways lawyers can organize their technology. Tom mentions how iPads and other popular home devices mean people have better personal hardware. Because of this, we might need more workarounds including bring your own device (BYOD) policies at law firms, but we need to be aware of the risks and benefits. Dennis talks about the three tech crossover scenarios: totally synced, partially synced, and independent systems. Dennis and Tom then discuss how partially synced lawyers can effectively organize their tech to reduce chaos in areas like passwords, contacts, calendars, and website bookmarks.

In the second half of the podcast, Dennis and Tom talk about Twitter’s move away from reverse-chronological order. They talk about feed relevance, events playing out in real time, and whether they’re happy with Facebook and Amazon’s algorithm. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

Are Your Notifications and Reminders Overkill?  

Notifications and reminders are useful when they remind you about your daughter’s soccer game, an upcoming meeting, or a software update. But are lawyers (and everyone else) being bombarded with too many notifications all day long? There is a difference between a calendar alert and having Omnifocus remind you what you haven’t accomplished today. Furthermore, with the development of smartwatches, notifications can constantly distract you all day long. Are we as lawyers using reminders and notifications on our programs and devices as effectively as we can? Where do we draw the line?

In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss the life-encompassing emergence of reminders and notifications, how to control them effectively, and their benefits to lawyers’ personal and professional lives. Dennis discusses personalizing notification settings and mentions that the default settings on most apps are overkill, yet many people never modify them. Tom talks about the changing mobile platform, how email notifications can distract and drain lawyers at work, and the difference between necessary reminders and optional notifications. They finish the section with recommendations for trimming down and properly filtering your notifications so that they work for you rather than distract you unnecessarily.

In the second half of this podcast, Dennis and Tom go over the subject of application updates; should we install them the day they come out? They discuss the benefits (security) and downfalls (bugs) of automatically updating your apps and other software. Stay tuned for a Parting Shots segment with several useful podcast recommendations.

Special thanks to our sponsor, ServeNow.

Dennis and Tom’s 2016 Technology Resolutions  

Even lawyers start the new year with at least a few resolutions. Some are predictable, falling into the usual categories like exercise or diet. However, creating legal technology based resolutions can really help your practice and overall happiness. Have you been thinking about trying a new app or learning to use one you’ve already downloaded? Does the idea of starting a blog or finding a new podcast interest you? Do you need some ideas?

To help listeners with some ideas, Dennis Kennedy and Tom Mighell discuss their 2016 technology resolutions in this episode of The Kennedy-Mighell Report. They contemplate the usefulness of resolutions in general, examine their 2015 goals and whether they were completed, and make a new set of legal tech resolutions for the upcoming year. Using a system of threes, Dennis and Tom set up general and specific resolutions including online content and engagement, learning to use new tools, digital organization and pruning, and collaboration with other lawyers. Tune in and compare your goals with theirs; maybe you’ll decide to add one more!

In the second half of this podcast, Dennis and Tom recommend previous Kennedy-Mighell Report episodes that new listeners might want to try. Sometimes legal technology discussions don’t stand the test of time, but many of their previous podcasts are still applicable today. As always, stay tuned for Parting Shots, that one tip, website, or observation you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.

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