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00:09:18 How even small changes can wake up a team | Paulo Rodriguez
Scrum Master Toolbox Podcast addContinuing the theme from the previous episode, we talk about rewards and their impact on teams. In the book Drive, Daniel Pink explores what research has revealed about the use of rewards in different environments, and that helped Paulo find better ways to use rewards. Listen in to learn about his tips.
About Paulo Rodriguez
Paulo has worked in the IT industry for 15 years. He started as a web developer for a local bank. His Agile journey began in 2015 and he’s been a Scrum Master for 3 years. Paulo is also a Certified Professional Scrum Master from Scrum.org (PSM I).
You can link with Paulo Rodriguez on LinkedIn and connect with Paulo Rodriguez on Twitter.
- 00:09:07
The negative impact of rewards | Paulo Rodriguez
Scrum Master Toolbox Podcast addRewards are an easy tool to use. But does it work as intended. Do rewards really help teams and people perform better? In this episode we explore one story where Paulo tried to use rewards to help a team, and what happened once the rewards became an expectation from the team.
About Paulo Rodriguez
Paulo has worked in the IT industry for 15 years. He started as a web developer for a local bank. His Agile journey began in 2015 and he’s been a Scrum Master for 3 years. Paulo is also a Certified Professional Scrum Master from Scrum.org (PSM I).
You can link with Paulo Rodriguez on LinkedIn and connect with Paulo Rodriguez on Twitter.
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Fehlende Folgen?
- 00:10:10
How Scrum Masters can act in the context of individual-success oriented cultures | Claudia Toscano
Scrum Master Toolbox Podcast addIn some cultures the team or collective is emphasised. However, in other cultures, the individual and it’s individual success is the focus. In this episode we talk about a culture that emphasises the “highlighting” of personal success over collective success and how we can help teams, and individuals to overcome that cultural expectation.
About Claudia Toscano
Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.
You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.
- 00:09:39
How to help teams reach independence from the Scrum Master | Claudia Toscano
Scrum Master Toolbox Podcast addAs Scrum Masters the ultimate sign of a successful impact on the team we serve is that they are able to tackle the obstacles they face on their own. They may request help from the Scrum Master, but are confident they can solve their own problems without external help if that is needed. When trying to help the team be independent however, we must help them through the multiple challenges, and pitfalls that they will face. In this episode we talk about how Claudia focuses on helping teams get to a point where they can act on their own, independently, even without a Scrum Master.
Featured Retrospective Format for the Week: Powerful QuestionsIn this episode we explore a format around the Powerful Questions coaching approach, and how that can help teams go deeper into their own thoughts and beliefs. It is by questioning our beliefs that we can truly evolve in our practice. The Powerful Questions format that Claudia suggests is one possible trigger to start questioning beliefs that are no longer serving us as we expected.
About Claudia Toscano
Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.
You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.
- 00:12:38
How to help managers understand the impact of their influence on the teams | Claudia Toscano
Scrum Master Toolbox Podcast addAs Scrum Masters we focus a lot of our time and attention on the work with the teams we support. Ultimately, however, the managers of those teams have a great influence on what the teams do, how they act and how they apply Agile in their day-to-day work.
In this episode we explore the role of the manager in an Agile transformation and talk about how the Scrum Master must take into account how the managers influence the teams, and address that influence directly.
About Claudia Toscano
Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.
You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.
- 00:13:05
How a Scrum Master can help the team create a more successful “self identity" | Claudia Toscano
Scrum Master Toolbox Podcast addIt’s inevitable that teams bump against problems sooner or later. That’s something all teams go through. However, how the teams decide to react to those problems makes a huge difference. In this episode we talk about the “self identity” that teams develop and how that affects their development and effectiveness as a team. What “self identity” is your team developing?
Featured Book of the Week: Por Un Scrum PopularIn the Spanish version of People’s Scrum by Tobias Mayer (Por Un Scrum Popular by Tobias Mayer and Alan Cyment), the authors go further than in the original English language book. For Claudia the focus on how to work with the organisation and the disquieting role of the Scrum Master were the key takeaways. If you don’t read Spanish, you can find the English book on Amazon.
About Claudia Toscano
Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.
You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.
- 00:15:14
How to be a Scrum Master for a team of Agile Coaches | Claudia Toscano
Scrum Master Toolbox Podcast addYou’d think that a team of Agile Coaches understands the importance of facilitation. However, that’s not always the case. In this episode we explore how a team of Agile Coaches went through the process many teams go through: from no facilitator, to an external Scrum Master and ...
Listen it to learn what happened next.
About Claudia Toscano
Claudia is an Agile Coach and Scrum Master since 2014, she in charge of the Agile Transformation at EPM with a team of 5 other people. Agile and being Mom are the things she enjoys the most.
You can link with Claudia Toscano on LinkedIn and connect with Claudia Toscano on Twitter.
- 00:08:16
How to celebrate success in cultures that don’t value that aspect | Darryl Sherborne
Scrum Master Toolbox Podcast addOne way to help teams find their “groove” is to celebrate success. A simple, yet effective, reinforcement technique that helps teams identify, and seek success later on as well.
However, some cultures are better than others at expressing their celebration of success. In this episode we talk about a specific culture, the UK, where the celebration of success is not common. How can a Scrum Master help the team celebrate success, even if the culture does not support that?
About Darryl Sherborne
Darryl is an IT professional specialising in Kaizen (continuous improvement), Agile delivery and coaching, Lean Thinking implementations and more recently applications of DevOps and Data Science. Darryl can also be found singing in rock/pop choirs, and watching or reading anything in the realm of Sci-Fi / Marvel.
You can link with Darryl Sherborne on LinkedIn and connect with Darryl Sherborne on Twitter.
- 00:10:49
The role of the Scrum Master outside the team work | Darryl Sherborne
Scrum Master Toolbox Podcast addIn this episode we talk about a Retrospective format called Lean Coffee, a format that focuses on surfacing and tackling the issues that teams want to focus on. It’s a great format to host without much preparation, as the team comes up with their own ideas and prioritizes the topics to discuss, having the timeboxed conversations drive them to the actions they want to take during the next sprint to improve their work. In this episode we also mention the Starfish retrospective format.
About Darryl Sherborne
Darryl is an IT professional specialising in Kaizen (continuous improvement), Agile delivery and coaching, Lean Thinking implementations and more recently applications of DevOps and Data Science. Darryl can also be found singing in rock/pop choirs, and watching or reading anything in the realm of Sci-Fi / Marvel.
You can link with Darryl Sherborne on LinkedIn and connect with Darryl Sherborne on Twitter.
- 00:12:48
When team empowerment goes wrong | Darryl Sherborne
Scrum Master Toolbox Podcast addEmpowering teams to take initiative, react to the changes that come their way, and quickly adapt is (in principle) a good thing. Or is it? In this episode we explore a story of a team that took their empowerment and turned it into an obstacle. A set of behaviors that caused more problems than solutions. Because sometimes, empowerment is not a good thing. Listen in to learn about this story, and what Darryl learned about empowerment that can help you avoid the same problems.
Featured Book of the Week: The Phoenix Project by Gene Kim et al.In the Phoenix Project, Gene Kim and his co-authors tell a story based on their real-life experience about how IT needs to change to adapt to the fast paced digital world we live in. For Darryl this book is the best written story that showcases the trials and issues faced on an agile/devops transformation, and the often forgotten direct link to the business struggles and goals.
About Darryl Sherborne
Darryl is an IT professional specialising in Kaizen (continuous improvement), Agile delivery and coaching, Lean Thinking implementations and more recently applications of DevOps and Data Science. Darryl can also be found singing in rock/pop choirs, and watching or reading anything in the realm of Sci-Fi / Marvel.
You can link with Darryl Sherborne on LinkedIn and connect with Darryl Sherborne on Twitter.
- 00:14:05
The Reporting Hell that many Scrum Masters need to face | Darryl Sherborne
Scrum Master Toolbox Podcast addAs more traditional companies adopt Scrum, we - the Scrum Masters - are in a particularly tough position. We need to bridge the old world, and the new reality of Scrum. In the old world (PRINCE2, PMI, IPMA Project management, etc.) there were reports. And lots of them. In Agile we believe that the only measure of progress is “running, tested software”. How do we combine the two?
In this episode we talk about how Darryl faced, and ultimately adapted to that reality.
We mention the white paper by Maarit Laanti and Rami Sirkiä about Lean and Agile Financial Planning (PDF Download), which describes a new way to account for software development in the financial planning and tracking of your company.
About Darryl Sherborne
Darryl is an IT professional specialising in Kaizen (continuous improvement), Agile delivery and coaching, Lean Thinking implementations and more recently applications of DevOps and Data Science. Darryl can also be found singing in rock/pop choirs, and watching or reading anything in the realm of Sci-Fi / Marvel.
You can link with Darryl Sherborne on LinkedIn and connect with Darryl Sherborne on Twitter.
- 00:11:20
How direct and indirect communication styles can blow up in a team | Joanna Koprowicz
Scrum Master Toolbox Podcast addHave you ever heard an “indirect” communicator say that they disagree? Would you even know the difference between a “No” and a “Yes” from an indirect communicator? If you are in a country where “indirect” is the communication approach, but you grew up in a “direct” country, you are likely to miss much of the conversation. In this episode we talk about such a situation, where Joanna had to learn about direct/indirect communication approaches the hard way: by failing.
About Joanna Koprowicz
Joanna is an Agile Enthusiast with a burning passion to help organizations work smart not hard. She is one of the co-organizers of Agile-Lean Ireland Community. Currently she works as a ScrumMaster in Dublin.
You can link with Joanna Koprowicz on LinkedIn and connect with Joanna Koprowicz on Twitter.
- 00:13:52
Self-organization as the barometer of Scrum Master success | Joanna Koprowicz
Scrum Master Toolbox Podcast addScrum Masters look at different aspects of team’s development. In this episode we talk about the team’s willingness and ability to self-organize and take over some of the ceremonies.
We also discuss the different phases that teams go through, and look at the Tuckman Model of team development as an inspiration to understand the development of a team.
Featured Retrospective Format for the Week: The Ice Breaker challengeInstead of focusing on one single format, Joanna inspires us to look at the “ice breaker” exercises we use and seek new ones. After listening to this episode, I’m sure you will want to try several different ice breakers for your next retrospectives!
About Joanna Koprowicz
Joanna is an Agile Enthusiast with a burning passion to help organizations work smart not hard. She is one of the co-organizers of Agile-Lean Ireland Community. Currently she works as a ScrumMaster in Dublin.
You can link with Joanna Koprowicz on LinkedIn and connect with Joanna Koprowicz on Twitter.
- 00:10:42
4 steps to help drive data-substantiated change | Joanna Koprowicz
Scrum Master Toolbox Podcast addOne of the aspects of change is the processing of information. As Scrum Masters we can help the teams, and organizations we work with process information better, and visualize that in the context of the shared goals. In this episode we talk about how to use the available data to foster a positive dialog, and trigger change in our organizations.
About Joanna Koprowicz
Joanna is an Agile Enthusiast with a burning passion to help organizations work smart not hard. She is one of the co-organizers of Agile-Lean Ireland Community. Currently she works as a ScrumMaster in Dublin.
You can link with Joanna Koprowicz on LinkedIn and connect with Joanna Koprowicz on Twitter.
- 00:11:03
The subversive role that Scrum Masters play | Joanna Koprowicz
Scrum Master Toolbox Podcast addScrum Masters are there to help teams progress. But sometimes teams are the reason, and the reasons why everything must remain the same. However, we as Scrum Masters are there to bring a different perspective. A new way of looking at things. In this episode we discuss one such story, and learn about Joanna’s approach when she was being told: “we can’t change it because that’s how it has always been”...
Featured Book of the Week: Turn the Ship Around! By David MarquetThe book Turn the Ship Around! By David Marquet has been the focus of a BONUS episode here on the podcast. For Joanna, this was a book that helped her understand a new kind of leadership, and what are the factors that remove independent action, and motivation from the people in organizations that are managed with traditional leadership approaches.
- 00:12:51
The pressures teams suffer and how a Scrum Master can help | Joanna Koprowicz
Scrum Master Toolbox Podcast addWhen the deadlines approach, there’s a lot of pressure on the teams. It’s understandable that there is pressure, but why does that happen when the software the team produces often waits for weeks before being put in production or released?
What is a Scrum Master to do in these situations? Listen in while we discuss the pressures teams suffer, and what are the alternatives we have to help organizations and teams through that easy temptation to pile on more pressure
About Joanna Koprowicz
Joanna is an Agile Enthusiast with a burning passion to help organizations work smart not hard. She is one of the co-organizers of Agile-Lean Ireland Community. Currently she works as a ScrumMaster in Dublin.
You can link with Joanna Koprowicz on LinkedIn and connect with Joanna Koprowicz on Twitter.
- 00:08:44
The rule-driven culture and its impact on Scrum adoption | Maximilian Fritzsche
Scrum Master Toolbox Podcast addHow would Scrum apply to a culture where the rule is to set more rules. To cover all angles, and to be prepared even for very unlikely scenarios?
In this episode we discuss how Scrum can survive in a culture like the German culture, where people want to have rules for many reasons, and want to prevent all possible mistakes with those rules.
We discuss what might be the impact, and how to adapt, and learn from that cultural perspective.
Rules are good, but how much should we focus on rule-setting vs adapting to the unknown?
About Maximilian Fritzsche
Maximilian worked as a Scrum Master for several years and believes that the way to look at the role is to always have in mind the following quote: "Keep moving forward" - his favorite quote, and what he tries to do every day. “One step at a time!”
You can link with Maximilian Fritzsche on LinkedIn.
- 00:11:54
The middle-management gate in many change processes | Maximilian Fritzsche
Scrum Master Toolbox Podcast add“Don’t get frustrated, progress takes time”, that’s a line Max wants you to remember when you start looking into more detail to what it means to be successful as a Scrum Master.
Set aside a time, and follow Max’s approach to evaluating your progress, as well as the team’s progress. In this episode we discuss some of the aspects you may want to consider when evaluating your work, and success as Scrum Master.
Featured Retrospective Format for the Week: Identify Boring StoriesThis Retrospective format helps the team find the not-so-obvious problems that they often face when implementing stories. By identifying boring stories they are finding problems in collaboration as well as the enabling practices that are missing, and would make work more fun if they were there.
About Maximilian Fritzsche
Maximilian worked as a Scrum Master for several years and believes that the way to look at the role is to always have in mind the following quote: "Keep moving forward" - his favorite quote, and what he tries to do every day. “One step at a time!”
You can link with Maximilian Fritzsche on LinkedIn.
- 00:10:37
The middle-management gate in many change processes | Maximilian Fritzsche
Scrum Master Toolbox Podcast addIn this episode Max shares with us the often seen anti-pattern when change gets stuck when middle-management is involved. We explore the reasons for that, and discuss what we can do - as Scrum Masters - to help middle-management understand, adapt and continue the change process.
In this episode we refer to Peter Kruse’s talk about the 8 rules for total gridlock in organizations: https://youtu.be/ZAWCWz1QPL4
About Maximilian Fritzsche
Maximilian worked as a Scrum Master for several years and believes that the way to look at the role is to always have in mind the following quote: "Keep moving forward" - his favorite quote, and what he tries to do every day. “One step at a time!”
You can link with Maximilian Fritzsche on LinkedIn.
- 00:11:15
Why teams stop improving, and resist change | Maximilian Fritzsche
Scrum Master Toolbox Podcast addThe biggest enemy of a team is stagnation. Lack of change or progress in a way a team works is a sure symptom of larger problems, but it is also an indication that the team does not feel secure enough to take risks, fail, learn and eventually progress in their abilities.
In this episode we talk about what might be the reasons for teams to seek security in the lack of change and progress.
Featured Book for the Week: The 5 Dysfunctions of a Team by Patrick LencioniThe loyal Scrum Master Toolbox podcast listener will have seen this book be mentioned often. The 5 Dysfunctions of a Team by Patrick Lencioni is a seminal work on the team dynamics that can cause a team to fail or thrive, and therefore it is mandatory reading for all Scrum Masters out there. For Max this is the book we must read to understand Trust and how to start our work on that key ingredient for successful teams.
About Maximilian Fritzsche
Maximilian worked as a Scrum Master for several years and believes that the way to look at the role is to always have in mind the following quote: "Keep moving forward" - his favorite quote, and what he tries to do every day. “One step at a time!”
You can link with Maximilian Fritzsche on LinkedIn.
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