Folgen

  • I'm very excited to announce that Linda O'Rourke, the operator of Herons Rest Serviced Properties, will be taking over the reins of my Serviced Accommodation Secrets Podcast, so that our community will still be served and supported.

    Here, you will enjoy my interview with Linda, who is such a valuable and knowledgeable member of our SA community, and she shares many insights and how she got started in this business.

    Linda is also taking over the Serviced Accommodation Secrets Facebook group & page and the brilliant community in the WhatsApp group.

    Linda’s short-term rental properties are located in Staines, near Heathrow, and she is also very experienced in bookkeeping for serviced accommodation, and has great knowledge on accounting and VAT, as well as several years in the short-term rental business.

    I'm so happy that Linda is taking over this role, so that you'll enjoy the benefit of her expertise and help, plus I'm sure you'll all continue to support each other too.

    Massive congratulations to you, Linda, you're an amazing woman and coming from a place of service as you do, you'll give fantastic support to everyone, I know.

    And my deepest thanks to you all out there for supporting me throughout the 5 years of the podcast and I know you'll gain so much with Linda, moving forward.

    Visit the Facebook group:

    https://www.facebook.com/groups/2113059038913629

    And the Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • 5 months on from the launch of Hospitable Hosts the No. 1 bestselling book full of gems of wisdom and stories from 40 hosts across the world, we welcome Paul Anderson once again.

    You can hear how Paul has developed his business in that time, taking on staff and changing up his priorities.

    Paul also has time for interests and a life outside hospitality which you’ll perhaps have thought might be a challenge!!!

    He shares advice that is not in the book, tips on running your hospitality business that are as true today as they always were, plus valuable myth-busting on the demands of being a host.

    As well as being the host of Sandfield Guesthouse in Oxford, Paul is The Social Media Hotelier, Instagram expert for the hospitality industry!

    Get in touch with Paul for his inspirational help with your Instagram marketing @thesocialmediahotelier - you can book a consultation with him.

    Thanks so much to Paul for joining us for this episode!

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Fehlende Folgen?

    Hier klicken, um den Feed zu aktualisieren.

  • Mark Simpson has spent his whole life in hospitality, now a renowned author, award-winning mentor, and proud Boostly founder, he helps short terms rental hosts of all kinds globally to get more direct bookings, instead of relying on the Online Travel Agencies (OTAs).

    Mark launched The Book Direct Playbook in February 2022, and he’s poured all his experience, learnings, insights, (and the odd soccer reference), to help property owners around the world finally regain control and turn their business into the champion of direct bookings.

    It’s an incredible resource and Mark gave a totally inspiring talk at the Short-Term Rental (STR) Wealth Conference in Nashville (June 2022) about this key point – many STR hosts lost their businesses in the pandemic due to over reliance on the OTAS!

    Get your copy here:
    https://amzn.to/3MKlBHW

    On the 20th June 2022, Mark is running a free piece of training showing you as hosts how to use your contacts and social networks to generate direct bookings.

    Go to http://boostly.co.uk/june2022 to register

    His goal from this training is for you as hosts to bring in $1million in direct bookings in 1 week as a community as a whole.

    Mark is also co-author of Hospital Hosts, an inspirational new book where the visionary for the project, Jodie Stirling has assembled a stellar collection of the biggest names and icons of the short-term rental industry, and Mark shares his story here too.

    Along with 40 hosts from around the globe, their entertaining and heart-warming stories, valuable tips, education and inspiration are all shared in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Mark here:

    www.linktr.ee/boostlyuk

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Tracey Northcott is a serial entrepreneur and multi-preneur based in Japan, and has 10 years’ experience as a short term rental host - as you might imagine, Tracey has superpowers to share when it comes to attracting guests and getting bookings! 

    Here Tracey shares the fascinating story of how she got started, the dramatic highs and lows of hosting Tokyo Family Stays, which she grew to a seven-figure business.

    Through her business, Tracey Northcott Consulting, she inspires and coaches current and aspiring hosts helping them discover the true potential of their STR business. Her secret weapon is “The Wholehearted Host” method for maximising profits and getting booked in a competitive market without discounting. Tracey also shares her valuable knowledge of hosting and scaling your business through her blog.

    Tracey is an international bestselling co-author of “Hospitable Hosts,” a collaboration of 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Tracey here:
    www.linktr.ee/traceynorthcottconsulting

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Meet Sean McGregor, host of Stay Work and Play, and as you may imagine, his short term rentals are perfect for digital nomads who embrace the opportunity to work from anywhere!

    Hear how Sean got started and the amazing guarantee that they give the property owners whose properties are fully managed so they are hands free and reap all the rewards of being in the safe hands of Sean and his team.

    You’ll gain so much from hearing about Sean’s tips and experiences!

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Sean, at “Stay Work and Play” here:
    www.stayworkandplay.com/links

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Meet Pam Holt, who started as a host in Chicago, USA almost by accident when she went off travelling with her family, and never looked back!  Hear how she has been able to visit so many different countries since she began hosting, so it was the start of a great adventure.

    Pam is now helping new hosts to see how they can create a significant income stream while being part of a community, learning the pitfalls to avoid and supported through the experience, and has may brilliant ideas to share here and in the Hospitable Hosts book.

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Pam, at the Happy Host Academy here:
    www.linktr.ee/TheHappyHostAcademy

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Here you’ll hear how Jim has been hosting houses on Airbnb since June of 2017, managing properties that he owns as well as houses for Investors and Vacation Rental Owners in San Antonio Texas, and Charlotte, North Carolina in USA.

    His homes are in wonderful locations, with so much for guests to do and time to cherish on their stays there.

    Jim learned from a young age what a privilege it was to serve others, and how making others happy, made him happy.

    But how did he come to be doing this in the wonderful locations of San Antonio and Charlotte, and how has it changed his life?  Jim is a charismatic character and shares how he helps investors, is very much part of his community and helps other STR hosts.

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Jim at Vacations Unveiled, here:
    www.linktr.ee/UnveiledVacationRentals

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Meet Paul Anderson, the Social Media Hotelier, and host of the award-winning The Sandfield Guest House in Oxford.  Here you’ll hear more about how Paul has been welcoming visitors into his guesthouse since 2009 and how his unique knowledge and desire to pay it forward makes him the best host in the area.

    You will be able to learn how Paul discovered his Instagram skills enable other short term rental hosts make the most of their social media marketing.  He started his The Social Media Hotelier coaching business to help hosts learn to use Instagram in a way that is structured, strategic and works!  The way he teaches is very engaging and brilliant fun too! Paul is also the Instagram expert at Mark Simpson’s Boostly Academy.

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Paul, The Social Media Hotelier here:
    www.direct.me/TheSocialMediaHotelier

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Andrew Hanson shares is incredible story of how he came from nothing to become a performance-driven, multi-faceted, strategic real estate agent and created a successful short term rental business “Pond Life Vacation Rentals” with beautiful homes and many water sports and activities available for guests in New England, USA, as well as running his CityScapes Property Management business.

    You’ll hear about his wish is to help inspire readers of the book that no matter what your background is that you can rise to the top and create financial freedom for your family!

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Andrew here:
    www.linktr.ee/AndrewHanson

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Enjoy hearing from Sasha Herman, serviced accommodation expert and director of Jesswood Properties in Luton, and Plaxy Budzinska, mentor and founder of Ravens House Assets, with short term rentals located in Bishop’s Stortford, close to Stansted Airport.

    Sasha is also a TV presenter, property & travel Expert and luxury brand ambassador - but how did she get involved in the word of serviced accommodation?  Sasha shares a fascinating snippet of her story here, the full account being in Hospitable Hosts!

    Plaxy talks about how she got into short term rentals, with her experience travelling around the world.  Now she’s grateful to have turned her passions for hosting, entertaining, cooking, travelling, refurbishing and renovating properties into a successful business - in fact her short-term rental business changed her life.

    You’ll be inspired to hear more, as well as gaining advice on getting started and running your business.

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what it means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Sasha and Plaxy here:
    www.flowcode.com/page/sashaherman
    www.linktr.ee/PlaxyBudzinska

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Episode 115 - Serviced Accommodation Secrets - Toby Doré Interview - Hospitable Hosts

    Meet Dr. Toby Doré, owner and founder of Cajun Stays his Airbnb business and began his hosting journey in 2016. You can hear how he was working as a full-time University Professor by day and managing two music venues by night - inspired a six-week cross-country round trip road trip from Louisiana to Canada his hosting career began.

    Toby writes “The Cajun Traveler” travel blog and Cajun Stays boasts just under 5,000 reviews on Airbnb and currently manages 21 units in downtown Lafayette, Louisiana USA, the heart of “Cajun Country’ and once deemed the happiest city in America.

    You’ll hear more about Toby’s story and the crazy experiences he’s had in our fun interview!

    Get in touch with Toby here:
    www.linktr.ee/CajunStays

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Sergio Castaneda is the founder and Superhost of his amazing Jungle House Luxury short-term rental management and consulting company in Columbus, Ohio, USA.  He is an Airbnb Ambassador, helping new hosts set up their listings and as well as consulting to support new and existing hosts in the short-term rental industry.

    You’ll hear how Sergio changed his life completely, to be able to travel and become financially independent through this wonderful world of hosting and providing beautiful places for his guests to stay.

    Sergio shares his unique take on creating amazing spaces for his guests to stay and how he came to set up his stunning properties in this way.  He shares his heart-warming story, valuable tips, and so much inspiration!

    Hospitable Hosts is co-authored by 40 professional hosts from around the globe, a collection of industry megastars like no other!!  All share essential tips, education and what t means to be a hospitable host in this amazing book, which is available to buy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Sergio here:
    www.linktr.ee/junglehouseairbnb

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Introducing the visionary behind an incredible new book Hospitable Hosts, Jodie Stirling, of Stirling Stays, beautiful short term rental cottages in the Cotswolds, and two of the amazing collection of co-authors & professional short term rental hosts in this project - Julie George - the Million Dollar Host and Lead Coach  of the Legends X STR Accelerator Program from Australia, and Liam Carolan an independent STR trainer and Head Coach with Boostly Academy, and host at Ginger & Gold, with properties in Norfolk.

    Here you’ll find out from Jodie how the idea started in the first place, and how Julie and Liam became involved in this exciting collaboration early doors. Julie and Liam share their experience and contribution to this amazing industry.  All three of our great guests share what being a Hospitable Host means to them.

    Jodie has assembled a stellar collection of the biggest names and many icons of the short-term rental industry, all sharing what motivated them to build their business and gain financial freedom - their stories will inspire you to do the same.

    Are you a host, or dream of becoming one, this book will help you enormously as an awesome resource? We’ll be putting a copy in each of our properties ourselves too, for our guests to enjoy!

    Get your copy now:

    https://amzn.to/3Mlfr1U - in Kindle edition, paperback or hardback.

    You can get in touch with Jodie, Julie and Liam here:
    Jodie: www.linktr.ee/JodieStirling
    Julie : www.linktr.ee/milliondollarhost
    Liam: www.flow.page/liamcarolan

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • In the UK the recent Budget had several measures that will help us in the SA sector, and combining this with our Roadmap out of COVID-19 lock down, there’ll be an increase in guests wishing to stay and for numerous reasons… here’s a summary of my thoughts and practical aspects of these two major events announced by the UK Government. 

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • During lock down, if you have your SA units open for business like we do, it’s vital to find out the reason that guests plan to stay at your property and keep within the current laws.

    This might seem like a challenge, but in fact there are great opportunities here to help people and thus gain new clients, which is what’s happened with us this week.

    And as a second part to this podcast, if you worry that you might struggle to keep running your business if anything happened to you or your loved ones, heaven forbid, then here I share tips on this and how to remain true to what’s important in your life.

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • How are you getting on with your new 2021 goals?  Here are specific ways to keep on track and manage both your key actions this year as well as your mindset.

    And to share how this still works even if you’re going through a difficult time – unfortunately we’ve had the most traumatic week because a serious car accident has left my eldest grown up child Skye (still your kids even when they’re 21 years old aren’t they?!) with a fractured pelvis and a long recovery expected after surgery this past week.

    Obviously, this is distressing and more important than anything else in my life right now, family comes first.  Miraculous that Skye is still with us, and we’re so grateful for this. 

    However, because we have systems in place, our SA units are still fully operational, and expansion plans still in place.  This is not to boast, but to share this with you – if you’re struggling or want a better way forwards too, this will help you.

    Yes, I’m delayed getting this podcast out, but our actual business and goals are still all fully working and in place.  The methods I share are going to help you through lock down and through life to keep moving towards your vision and what is most meaningful to you.

    Our deepest gratitude to everyone for all the support we have had, and the amazing NHS for their awesome skill and support too.

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • I hope you’re weathering the storm of second lock down and the tier system in the UK, and anywhere in the world!

    If you’ve felt frustrated by the limitations government restrictions have placed on your SA business, know that you are not alone, and now is the time for you to step up and take positive action.  Make the difference to your SA business by helping your guests, your community and your wider audience of potential guests – create and evoke their experience staying with you.  Realise that you can help people this year, next year and into the future.  You can be empowered.  Go for it!!

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Sometimes managing your bookings can be a challenge.  You either have none, or lots come along at once.

    Here are some tips on things to do, and what not to do.

    With increasing financial pressure caused by the impact of COVID-19, there can be increased pressure to bend your rules or not follow your policies in order to secure bookings.

    Here I share a few tips to help you through this rocky period in our history.

    For the list of books and podcasts that Chris listens to regularly, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • It was my absolute good fortune and privilege to interview one of the leading speakers in the Short Stay Rental sector, Chris Maughan recently, which is full of practical knowledge and insights that you can apply to your SA business right away!

    You may know of Chris as CEO of I-PRAC, which is key to building trust with your potential guests, but did you know he has 20 years’ experience in the industry as CEO and co-founder of AES Accommodation Ltd and AES Events Group?

    Providing events for commercial clients such as Twitter, Google, Spotify and Disney including beautiful places to stay along the French Riviera, has meant that Chris and his wife, also his business partner, have been through their share of challenges.

    The way that Chris has managed not just his business, but also his mindset, is incredibly inspiring and thought-provoking.

    You can benefit from his reading and podcast lists, which he has generously given to me, especially in the face of the effects of the COVID-19 pandemic.  Chris shares how, despite harsh life lessons, you can find ways to overcome traumas to become fulfilled.  A treat for us all.

    For the list of books and podcasts that Chris listens to regularly, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.

  • Lots of SA operators have asked for more guidance on how to outsource, and where to find a VA or more varied types of contract workers to complete the many tasks that you want to delegate to someone else.

    These may be either things you don’t like doing, don’t have time for, or simply to manage the overwhelming amount of daily tasks that have kept you in a new ‘job’, something you were trying to avoid when you started your SA business!  Here are 3 key tips about how to successfully outsource these different types of work.

    For show notes and resources in my podcast, go to my website www.servicedaccommodationsecrets.com and Facebook page: http://bit.ly/SASecretsPage

    See omnystudio.com/listener for privacy information.

    See omnystudio.com/listener for privacy information.