In the final "Building Better Leaders" podcast of the year, Rachael and John and joined by Jan Iceton who shares her leadership journey and experiences.
Now Chair of Smart Works Greater Manchester, Jan has had a varied leadership career in positions in everything from FTSE50 global corporations to tech start-ups, working for corporate boards and for investors, and running her own consultancy business.
She talks about building teams that need to move quickly from A>B. With strong sales performance her Transformational Leadership style is suited to qualifying leads and delivering complexed, large value business outsourced process (BOP) contracts on-time.
Jan’s Leadership Essentials:
Create an inspiring vision of the future
Motivate & Inspire people to engage with that vision
Manage the delivery of the vision
Smart Works (Great Manchester) (https://smartworks.org.uk/manchester-smart-works/) a national charity with 8 centres around the UK. They provide a unique service to unemployed, disadvantaged women by personally styling them in a high quality interview outfit followed by 121 coaching to prepare them to succeed at their upcoming interview, during lockdown all services were successfully and quickly adapted to be fully online. In the year ending March 2020, Smart Works Greater Manchester supported 420 women and 85% went on the "get the clothes, get the confidence, get the job".
Please show your support by joining their campaign to #givethegiftofchristmas and donate a small amount using the link below to help an unemployed woman gain the confidence and the skills she needs to succeed.
In this week’s episode John & Rachael discuss the phenomenal event that is the Vendéeglobe 2020; what leaders can learn from the longest, loneliest, most demanding race in the world, and how it’s inspired John to take on a physical challenge of his own - to run 5km every day for 70 days. They discuss the concept of finding inspiration in isolation. Of what it’s like to lead yourself and others in times when one might feel lonely or having your autonomy taken away in lockdown. How we all need to find new ways to challenge ourselves to increase our feelings of competence, autonomy and relatedness (Self-determination theory) to sustain positive well-being. John’s Leadership Essentials: Resist the temptation to make statements, ask questions insteadWork with other people, go find and choose people who are different to you to keep growingWhen you’re wrong, just admit it. You’ve had your perspective altered - learn from itAs part of John's Vendéesaxton, inspired by the Vendéglobe we’ve also got a competition for you our podcast listeners to win two free coaching sessions, including a personalised values & anti- values assessment with a qualified executive coach, for five lucky winners to help you get 2021 off to the best start. Enter here (https://bit.ly/ScaffoldCoachingComp) You can follow John’s 70 day journey on Instagram here (https://www.instagram.com/scaffold_coaching/) Check out John’s sport inspired Leadership Essentials here (http://www.scaffoldcoaching.com/sport-inspired-leadership-essentials/)
In this weeks episode Rachael & John interview Drew Povey; his love for leadership, infectious energy and effective communication style encourages learning in all of us. Drew’s Leadership Essentials1. Leaders have got to be learners2. Leaders have to take responsibility3. Leaders cannot care enoughBlogLeadership language in a remote worldBooks & Articles (https://drewpovey.co.uk/books/)Educating DrewThe Leadership FactorForbes: 3 ways leaders should make critical decisions - 3 A’sForbes: 3 ways to lead through the coronavirus crisis - 3 C’sRelated PodcastsDrew talks to Tim Lovejoy – Educating Lovejoy (https://apple.co/3l6tkT8)Drew talks on - The Curved Mindset (https://apple.co/3nW2lvo)Further Reading Throughout the podcast Drew shares what he’s learned from other people, here’s a selection from the show that might interest you:StudentsSteve Oakes VESPA MindsetPaul McGhee: SUMO Principles for kidsAndy Cope: The Art of being a brilliant teenager Extended Reading and References for the curious:Seth GodinEdgar ScheinSimon Sinek: Start with ‘Why”Jim Collins: Core PurposePatrick Lencioni: 5 Dysfunctions of a Team & The MotiveDaniel Kahneman: Thinking Fast & Thinking Slow Daniel Pink: WhenRobert Greenleaf: Servant leadershipCarol Dweck: Growth Mindset
In this weeks episode our Coaches tackle the thorny subject of Undiscussables; they take a curious look at why conversations that really need to happen, don't, and how leaders should go about it?
Our Leadership Essentials
Respect the fear that accompanies this exercise, always use a facilitator
Reflect and take notice of your initial response to each undiscussable as you them read aloud - Listen for what is said, and not said
Challenge ideas and assumptions, not people. Be aware of untested attributions, especially of people’s motives. Discuss with your Coach about employing them in a facilitation role taking one undiscussable at a time.
The Facilitator Approach
If you are interested in learning about how a facilitator would approach this; you can listen to an example in our fictional organisation where an undiscussable issue is causing our CEO a real headache. Looking at this issue with questions posed by the Facilitator and the steps he takes our team through, show how it is possible to make everyone feel comfortable about solving the problem.
What do you do when your world falls apart? You make a decision to believe in yourself. Fascinating and inspiring interview with:
Kurt Ewald Lindley (@coachdeveloper) is founder of bemorelnd (http://bemorelnd.co.uk) helping support lasting change and squeeze more from what's already there. He is also Captain of #LearningScientistMag (http://learningscientistmag.com) a platform for a community of invested individuals talking all things people development.
Kurt's Leadership Essentials:
Don't be a dick! - Do good, be good, and good will happen
Manifest the future you desire to be a beacon of yourself
Solve, share and find your tribe
Kurt tells his story where after a devastating life event, he regards life as a choice, and how we respond to it. It's not all about winning, and beating others; there's always a loser and that could be you. People keep looking for the right answer and sometimes there isn't one, so why keep looking?
In this weeks episode Rachael and John discuss why goal setting is generally poor, outcomes disappointing leaving people feeling flat.
Research shows that goal focussed people live more accomplished, motivated and successful lives - the trick seems to have something to do with how they are set, and the type of conversations we have.
Our Leadership Essentials:
Understanding what goals must achieve: Clarity, Challenge, Commitment, Feedback and Complexity
Get familiar with the different types of goals (Process, Outcome, Performance & Mastery) and when to use them
Beware of the dark-side of goal setting.
More Detail, Templates, & Tips (https://bit.ly/3mELX1L)
The Coaching Approach:
George discovers that his goal setting approach has delivered far reaching unintended consequences for his leadership team and its having a detrimental effect in his personal life too.
In this weeks show John catches up with the king of networking Keith Madeley MBE. Keith shares his leadership essentials and his story; from working on the railways, to the promotion of "The Cones" (https://theconesbooks.co.uk/) a series of children's books created and authored by his wife Chris.
Keith's Leadership Essentials
Involving others; working as a team
Really listen to people, concentrate hard on them and not on you
Networking; get out there and go meet people - and don't give up!!
Keith has a genuine passion for people and persistence, he is happy for you to look him up on LInkedIN. (https://www.linkedin.com/in/keithmadeley/)
In this weeks episode Rachael and John chat about how it feels when you're told to be positive all the time; ignoring the real issues at our peril in the tyranny of positivity.
Our Leadership Essentials:
Is positivity really the opposite of negativity? Are you sidelining those people who might come across as negative, and promoting those who just say the right things.
Are you sometimes guilty of using positivity as a "sticking plaster" for avoiding difficult issues?
Is your over positive style meaning you might be contributing to the problem by creating undiscussable issues for your people?
In The Coaching Approach George has uncovered some worrying behaviours in his Senior Leadership Team; he starts to think that he may be contributing to the problem - looks like he's going back to the floor.
In this weeks episode Rachael & John look at what happens when internal communication goes wrong, and how to prevent it from happening in the first place.
Our Leadership Essentials
Audit your categories of communication: Leadership/Top Down, Change, Crisis, Information, Culture, Peer-to-peer & Bottom up
Get clear on your 8-point process
Start with why: “We’ve always done it this way”
You can access these Leadership Essentials in more detail here. (https://bit.ly/37oTiOD)
In The Coaching Approach we get to meet the CEO: George who is worried that his Senior Leadership Team are behaving differently, and people are getting mixed messages, or very little information at all.
The last Employee Engagement Survey showed pleasing results, but in six months of remote working he is concerned that people no longer feel the same way.
In this weeks episode Rachael & John discuss what happened when Rachael set herself the challenge of running the Virtual London Marathon with minimal training. What motivated Rachael to do this? How did she prepare? What happened? And what developing mental toughness has to do with this and leadership?
If you were inspired by this podcast please sponsor my friend Sarah. All money goes to Scope and kids like beautiful Stanley here. (https://www.justgiving.com/fundraising/sarah-mcburnie2?utm_source=whatsapp&utm_medium=fundraising&utm_content=sarah-mcburnie2&utm_campaign=pfp-whatsapp&utm_term=4da74f72e07b4f5bbb25d8cb8d8011df)
Rachaels Leadership Essentials (1:09:40)
1. Have a Clear Purpose
2. Look into what #MentalToughness means and how you can improve your mental toughness
3. Never underestimate the power of support in any peak performance
There's lots of useful reminders of how to go about understanding your #MentalToughness throughout this podcast. Here are some of the tools Rachael references.
Professor Peter Clough's 4 C’s model of Mental Toughness (https://bit.ly/30KLe6l)
If you want to read up on Holmes and Collins (2001) PETTLEP model, this article is a good place to start (https://bit.ly/34FW7aM)
PETTLEP stands for:
Find out your mental toughness score: MTQ48 (https://bit.ly/2GP3IeQ)
Here are a few podcasts and apps you might enjoy and find interesting recommended by Rachael: Lebron James (https://bit.ly/3iFjvdG)
In this weeks podcast John & Rachael tackle the number one topic that people bring to coaching - Confidence. Through the lens “that you are enough” and what you tell yourself sticks, they share a few tips to help us think about it differently and reset our inner thoughts.The Leadership EssentialsIt’s normal to feel like this!Stop comparing yourself to everyone elseStart recording all the good things….In The Coaching Approach the pressure is on and John has a crisis of confidence. With his coach they discuss what he is actually spending his time thinking about; on reflection John is able to use the leadership essentials to re-frame his thinking about the type of leader he can become.
In celebration of this years theme Scaffold Coaching (http://www.scaffoldcoaching.com/) are proud as punch to team up with one of our clients Skanska UK (https://www.skanska.co.uk/) to host a discussion on how employers and employees can co-create more inclusive workplace environments, with a focus on construction and STEM industries.
In this week's episode Rachael is joined by Ruth Finlayson from Skanska's women's network (Ruth.Finlayson@skanska.co.uk) and Jackie Anyango Chair of Skanska UK's BAME+ network (firstname.lastname@example.org).
Ruth's Leadership Essentials
Aim for a good "work-life balance"
Encourage a good mentorship structure
Whatever your passion: Keep fighting for what you want
Jackie's Leadership Essentials
What do you stand for? Be your authentic self
Engage with others to understand their true "lived experience"
Speak up; give people opportunities to learn, encourage those around you.
In this weeks episode Rachael & John shift from Leadership to take an important look at the 5 types of Followship. Many of us are not keen to been seen as "Followers," but we all do it; so what does it mean, and what can we learn from it?The Leadership EssentialsYes people, Sheep, Survivors, Alienated & Effective FollowersHow might you change your leadership style?What does followship mean for your reputation as a leader?In The Coaching Approach Janet is feeling overwhelmed and exhausted from continual firefighting; she has a growing awareness that her team are becoming alienated followers and during her coaching session she takes responsibility to turn this around.
So, what is Leadership exactly? John & Rachael lift the lid on Leadership and in doing so they also draw comparison with management. The terms are often used synonymously, yet we find out that the roles demand very different attitudes, disciplines, and behaviours.Leadership EssentialsGreat leaders inspire action; focussing on the inputs and not just the outputsLeadership is not managementCultivate a non-directive and consultative approachIn the Coaching Approach we catch up with Janet who is having a difficult time learning about the impact she is having on her team; transitioning from being the effective manager who was on top of everything, to a growing awareness of her reputation as a new leader.
At Scaffold we understand that people are experiencing very uncertain futures and hard times ahead with the ever present threat of redundancy. This can feel very daunting and lonely; so if you are going through this or you know anyone in this position we hope this podcast will offer support, hope and understanding by helping reflect on re-shaping redundancy.Join Rachael & John in discussion with Ant Cohen the founder of "Project Displaced" (https://projectdisplaced.simplybook.me/v2/) Australia's free, volunteer-run career support service. Ant shares his own experiences on having been made redundant three times, what he's learned, and how he's helping people in the same position.Ants' Leadership Essentials:Recognise its normal to feel the way you do right now; you are having a normal reaction to feeling the way you do about being made redundant "FOMO" - Be aware! Listen to what your body is telling you. Take your time and don't necessarily feel you need to rush into immediately applying for job after jobIn the past there seemed to be a taboo around redundancy, right now everyone knows what's happening, and positively people are feeling that they can break the taboo and talk openly about the feelings that come with it.#passthispodforward
When the work stress bomb lands at home, its not welcome, but how many times is it happening? To stop it from "going-off" Rachael and John discuss some useful tips to deal with it.
Our Leadership Essentials:
Are you focussing on you a little too much?
Be curious, what are your triggers?
Long-term stress is a poison
In The Coaching Approach Janet is suffering from stress and she's bringing it home where arguments ensue; what exactly can she learn by talking it through with her coach? Taking a little more time to think, and seeing it from a different perspective might help? Working on the premise that prevention is more desirable than looking for a cure.
In this weeks' episode John & Rachael tackle the topical subject of managing remotely.
Our Leadership Essentials:
Don't go missing
Taking a compassionate interest in your people
Never under-estimate the value of Trust.
In The Coaching Approach they delve a little deeper and ask the questions that you will need to find the answers for as we move forward into a world of work that looks and feels very different.
Our Leadership Essentials:
Coaching Is A Form Of Learning
Coaching is a safe confidential space to discuss your goals and anything in your current situation that may be holding you back
Coaching leaves a legacy making people better leaders
In The Coaching Approach Martha shares her experience of running external workplace coaching programmes for hundreds of University employees over the past 13 years.
In todays' episode Rachael & John go in search of motivation. In their line of work it's a popular topic, and we all wish we could have more of it.Our Leadership Essentials:Set Clear GoalsGet To Know What Makes Them TickThink Team Environment Asking more questions in The Coaching Approach they consider what sapps peoples' motivation; what are the 3 Fears that lie behind our de-motivators, and how your own leadership style effects your motivation and that of your team.
As employees return to the workplace with different views of what they want from their working lives, John & Rachael take a look at the future of LnD post lockdown.Our Leadership Essentials What got you here; ain't gonna get you there... Thoughts about on-demand learning Considering LnD as an investment, not a costIn The Coaching Approach we delve a little deeper and ask questions about your organisations key objectives for the next 12 months; what does "whole life" and "individualised" learning mean to you and your thoughts on leadership.