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  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology join host Karisse Hendrick on this insightful episode of Fraudology as she sits down with Adi Raghuwanshi, senior director of engineering at Indiegogo, to delve into their cutting-edge fraud prevention strategies. Discover how Indiegogo's integration of Spec's technology has transformed their approach, significantly reducing chargeback filings and account takeovers, and how their user behavior tagging system provides deeper insights into fraudulent activities without compromising platform performance.

    Key moments:

    00:00 - 05:09 Software engineer with experience in US and India.

    05:17 - 08:00 Trust is crucial for timely, safe deliveries.

    08:03 - 12:50 Chargebacks can affect customer base and bottom line.

    12:55 - 16:29 Extra authentication methods issued for suspicious transactions.

    16:30 - 17:27 Be proactive in stopping early attacks online.

    17:28 - 22:41 Checkout process includes fraud checks and onboarding.

    26:28 - 31:00 API enables asynchronous feedback loop for fraud detection.

    31:45 - 34:50 Account takeover using bots and proxies stopped.

    34:59 - 41:00 Bot traffic affects conversion rates and decisions.

    41:06 - 43:00 Responsive staff, unexpected insights from fraud partner.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology host Karisse Hendrick delves into the recently released Better Business Bureau (BBB) Scam Tracker Risk Report, highlighting the prevalent scams and the changing landscape of online fraud. She discusses the differences between scams and fraud and provides insights into the top risky scams, including investment and cryptocurrency scams, employment scams, and online purchase scams.

    Karisse also emphasizes the impact of scams on younger demographics and offers practical tips for avoiding scams, making this an essential listen for anyone navigating the complexities of online fraud.

    00:00 - 04:00 Intro exploring online fraud from e-commerce perspective.

    04:14 - 09:00 Because of limited data trends are not fully representative.

    09:10 - 11:20 Tech roles harder to find and online scams rise.

    11:28 - 14:30 Scammers are using social media for fraud growth.

    14:38 - 18:30 Youth vulnerable to financial scams causing mental health impact.

    18:37 - 20:30 McKenna talks about business check fraud risks.

    20:59 - 23:00 Key tips to avoid scams

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology join our host Karisse Hendrick as she explores the fascinating world of fraud prevention and payments with industry experts Angela Borden, of Little Ceasars' Pizza & an active member of the education committee; Tina VanBrunt, a trailblazer from the Gamer Safety Alliance and the MRC board; Mary Chen from Walmart+ and the MRC Americas' Advisory Board; Holly Sandberg, Director of Trust & Safety at Reverb who's passionate about the thrill of fighting fraud; and Marko Medenica, with his rich background in payments and subscriptions at companies such as Google and now Grammerly.

    Chapters:

    00:00 -09:00 Learning payment and fraud, leading and educating.

    09:17 - 10:00 Challenging experience in live events industry recounted.

    10:57 - 17: 00 The perfect storm into fraud detection career.

    17:04 - 27:00 How to overcome fears like public speaking.

    27:06 - 32:00 Connect with diverse colleagues to learn and grow.

    32:43 - 34:00 Record submissions, inclusive sessions, challenging selection process.

    34:35 - 42:00 Prioritizing MRC, career growth, and impactful work.

    42:53 - 45:00 Excitement for expanding education and professional development.

    45:03 - 53:00 Founding mentor emphasizing importance of one-on-one interaction.

    53:42 - 55:00 Plan and prioritize, schedule networking engagements.

    55:49 - 01:00:00 Reflect on impactful learning, revisit, and use data.

    Don't forget to subscribe for more insightful episodes like this!

    To learn more about the MRC including their upcoming conferences:

    www.merchantriskcouncil.org

    To connect with MRC members featured in this episode: (No solicitations please)

    Angela Borden: https://www.linkedin.com/in/angelamborden/

    Tina VanBrunt: https://www.linkedin.com/in/tinavanbrunt/

    Mary Chen: https://www.linkedin.com/in/mary-chen-mba/

    Holly Sandberg: https://www.linkedin.com/in/hfsandberg/

    Marko Medenica: https://www.linkedin.com/in/markomedenica/

    Special thanks to the Merchant Risk Council for coordinating this episode with Fraudology.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry.

    In part 2 of this conversation, the experts immerse into the evolution of fraud operations, discussing the critical S-curve journey of technology and processes in organizations. They explore the importance of staying ahead of fraudsters by continuously innovating and share strategies for cultivating robust fraud prevention measures, even during the maturity and saturation phases where the initial rapid growth and celebrated performance gains begin to level off.

    The conversation is rich with insights on the necessity of inter-departmental collaboration, the value of learning from past mistakes, and the significance of maintaining agility to keep fraud at bay. Don't miss out on the culmination of this enlightening conversation that will leave any fraud professional better equipped to protect their platform and drive future innovations.

    Don't forget to subscribe for more compelling episodes like this!

    To connect with Sriram Bhattaru: (No solicitations please!)

    https://www.linkedin.com/in/srirambhattaru/

    To connect with Calvin Tewari: (No solicitations please!)

    https://www.linkedin.com/in/calvintewari/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology, host Karisse Hendrick is joined by seasoned fraud prevention experts from Booking.com: Sriram Bhattaru, serving as Product Manager, and Senior Operations Manager Calvin Tewari. Together, they navigate the challenging terrain of fraud prevention in the international travel industry.

    In part 1 of this 2 part conversation, delve into both Sriram and Calvin's unique journeys within the fraud prevention world as they focus in on the critical role of product management and the intersection of technology and fraud strategy. Furthermore, they explore the evolution of fraud technology using the S-curve model to understand and anticipate the lifecycle of anti-fraud efforts, offering invaluable insights on operational teamwork, quick wins for stakeholder buy-in, and adapting strategies for varying stages of technology adoption. Don't miss this engaging blend of expertise, analogies, and humor that underscores the dynamic battle against fraud.

    Don't forget to subscribe for more insightful episodes like this!

    To connect with Sriram Bhattaru: (No solicitations please!)

    https://www.linkedin.com/in/srirambhattaru/

    To connect with Calvin Tewari: (No solicitations please!)

    https://www.linkedin.com/in/calvintewari/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology join host Karisse Hendrick as she sits down with trust and safety expert Alice Goguen Hunsberger, VP of Trust & Safety and Content Moderation for PartnerHero. Prior to this work, Alice was integral in creating the Trust & Safety strategies for online dating companies OK Cupid and Grindr.

    Dive deep into the complexities of online trust and safety as we explore the unique challenges within the gaming and dating app industries, discussing the necessity of balancing AI with the human touch to protect customers from romance scams and fraud.

    Alice also talks about a mistake that every startup with user-generated content makes; assuming only good intent among users. She also sights a recent article where the writer suggests that companies with bad customer service practices are setting their consumers up to become victims of bank impersonation scams.

    Don't miss this in-depth conversation that uncovers the intersection of customer support, trust, and community within the digital landscape.

    To connect directly with Alice Goguen-Hunsberger:

    https://www.linkedin.com/in/alicehunsberger/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology, host Karisse Hendrick covers a range of recent fraud-related news stories, including an amusing incident involving an Indiana man's attempt to purchase a Porsche with a $78 million check, a significant data breach at Loan Depot affecting 16.9 million individuals, and the disturbing trend of Mexican drug cartels engaging in financial fraud, explicitly targeting American timeshare owners.

    Karisse also discusses the implications of these events for fraud fighters and the wider community. Tune in for the latest insights on the evolving landscape of online fraud and its impact on individuals and businesses.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology, host Karisse Hendrick and several anonymous guests delve into the complexities of assessing and selecting fraud prevention vendors within the e-commerce industry. The episode tackles the challenges merchants face during proof of concept (POC) phases, such as the resource burden, the importance of trustworthy relationships with vendors, and the impact of overpromising and underdelivering.

    The guests share anecdotes and stress the need for thorough knowledge, vendor expertise, and adaptability, along with the importance of internal advocacy for technological investments.

    The group also explores the subtle influences of vendor incentives and the significance of client references in an oversaturated market, highlighting the value of vendor support and understanding of specific use cases for a successful long-term partnership.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this eye-opening episode of Fraudology, host Karisse Hendrick delves into the increasingly complex world of insider recruitment tactics and the sophisticated ways fraudsters target industry professionals through platforms like LinkedIn.

    From the unexpected risks of wearing work attire in public to the sobering reminder of online reputation management, Karisse carefully unpacks the fine line between professional visibility and personal safety, emphasizing the need for privacy settings and vigilance in safeguarding oneself from being a fraudster's next insider or victim.

    Tune in to learn crucial strategies for protecting your digital footprint, why your LinkedIn profile might make you a target, and how services like "Onerep" can assist in cleaning up your online presence. Karisse discusses why staying connected within your professional network is vital, and she shares her personal experiences to highlight the real-world implications of online exposure. This is a must-listen for anyone navigating the intricate dynamics of internet security and career networking in the fraud-fighting community.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this harrowing episode of Fraudology, host Karisse Hendrick is joined by an expert in fraud prevention and trust and safety with two decades of professional experience, who reveals their ordeal of being targeted by a relentless online harasser. The discussion unveils the dark side of social media and online communities, where the intersecting worlds of virtual reality and personal safety collide, leading to the serious real-world consequences of doxing and digital harassment.

    Listeners are taken on a journey through the dangerous consequences of inadequate security within online platforms, as our anonymous guest recounts the escalation from information leakage to life-disrupting threats and the challenges of dealing with unresponsive law enforcement and social media companies. This episode serves as a crucial wake-up call about the importance of protecting personal information online, the psychological impact of targeted harassment, and practical measures for safeguarding privacy in an increasingly connected digital landscape.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    Join Karisse Hendrick on Fraudology as she unveils the troubling saga of Refend .AI, a company that once claimed to help merchants combat refund claims fraud, but has since vanished from the scene. In this revealing episode, Karisse takes us through the labyrinth of refund fraud, sharing insights on various schemes like false claims of "did not receive", "empty box scams", false tracking IDs ("FTIDs"), and more. -While also revealing her own disconcerting encounters with fraudulent activities this week.

    Uncover the complex world of online fraud, where Karisse shares her expertise on pattern detection and data analysis to fight against the deceptive tactics of Refund Claims Fraud. She discusses the challenges and nuances of refund fraud, from the subculture of tech-savvy young fraudsters to the recent controversial outing of Refend .AI's founders.

    Frank-on-Fraud's article on Refend .AI:

    https://frankonfraud.com/fraud-trends/he-claimed-fraud-co-was-shady-then-they-disappeared/https://frankonfraud.com/fraud-trends/he-claimed-fraud-co-was-shady-then-they-disappeared/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this insightful episode of Fraudology, join host Karisse Hendrick and special guest Shawn Kelley, former director of payment and risk at SeatGeak, as they delve into the complexities of chargeback management in the e-commerce sphere.

    Tackling the balance between technology and human intervention, Shawn shares his experience and how both can be leveraged for the best possible outcomes.

    Gain valuable perspectives on how to optimize win-rates and why adopting a customized, intelligent approach to chargeback responses is crucial for maintaining customer trust and improving business outcomes in the ever-evolving world of online transactions.

    To connect with Shawn directly: https://www.linkedin.com/in/shawnkelley/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this explosive episode of Fraudology, we dive into the underbelly of online scams, the unethical use of AI such as deep fakes, and the ongoing strife within major social media platforms to maintain content integrity amidst layoffs and fraudulent activities.

    With a captivating discussion on how the landscape of fraud is ever-evolving, Karisse unpacks the interconnected nature of fraudulent schemes across social media, the rise of AI-generated content and its implications, and the critical need for robust cybersecurity measures against the backdrop of rapidly advancing technologies.

    Join us on Fraudology to unravel the complexities of modern fraud and gain insights into protecting yourself in the digital world.

    Articles Referenced In This Episode:

    Social Media Ad Fraud:

    https://www.businessinsider.com/social-media-flooded-spammy-ai-content-2023-8

    https://www.theinformation.com/articles/musks-x-is-flooded-with-ad-spam-stolen-credit-cards-may-be-key

    https://www.404media.co/fake-bill-ackman-and-jim-cramer-instagram-ads-are-trying-to-take-my-money/

    The $25 Million (Deepfake) Conference Call:

    https://www.wionews.com/technology/hong-kong-office-employee-loses-more-than-25-million-after-video-call-with-deepfake-chief-financial-officer-686908

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology, host Karisse Hendrick is joined by Nate Kharrl, CEO of Spec, and a pioneer in bridging the gap between fraud and Infosec teams. As they delve into the complexities of bot attacks, they reveal how fraud teams are increasingly relying on technical solutions (often owned by InfoSec teams) to combat sophisticated tools used by fraudsters.

    Nate shares his expertise on identifying and mitigating the impact of the newest generation of bots: all-in-one bots and how they bypass most traditional bot detection tools. Nate shares innovative strategies to detect & prevent bot attacks by resellers, fraudsters & credential stuffers like using poison data; while Karisse emphasizes the importance of effective communication between fraud and Infosec. Together, they explore the evolving landscape of online threats and the crucial collaboration needed to safeguard businesses against the cunning exploits of modern bots.

    Tune in for an insightful discussion on the shifting battleground of cybersecurity and the urgent need for united defenses in the digital age.

    To connect with Nate Kharrl Directly: https://www.linkedin.com/in/nate-kharrl/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this episode of Fraudology, Karisse Hendrick delves into the "mother of all breaches," MOAB, a massive data leak containing over 26 billion records from various platforms and breaches.

    She highlights the danger of credential stuffing attacks, the impact on consumer security, and the importance of taking proactive measures to protect against such threats. Karisse emphasizes the need for strong passwords, multifactor authentication, and heightened vigilance in response to the unprecedented scale of this breach.

    If you're navigating the world of online security and e-commerce, this episode provides essential insights to safeguard against the evolving landscape of cyber threats.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this captivating episode of Fraudology, host Karisse Hendrick is joined by financial protection experts James Olden and Rob McCall from the financial services & crypto wallet company Uphold. Listen as they delve into the intricate world of preventing consumer-focused scams before they happen with a multi-layered approach like no other Karisse has heard of before.

    They tackle an array of cunning scams threatening consumer security, from romance and investment deceptions to impersonation tricks, and explain Uphold's unique & dynamic strategies to fend off such fraudulent activities targeting their users. With a focus on customer education and proactive communication, they discuss how their teams dedication to safeguarding consumer interests not only builds trust (and loyal customers) but yields remarkable success in halting potential financial catastrophes.

    Tune in to hear how Olden and McCall's efforts in raising fraud awareness and implementing robust security measures have significantly reduced the incidence of scams, and how their personalized touch enhances consumer loyalty. The conversation takes us through Uphold's journey of refining fraud prevention practices and the emotional landscape of helping victims, culminating in insights on the future of scam evolution and the vital role of empathy in this challenging yet rewarding field.

    To connect directly with Rob McCall (No solicitations please):

    https://www.linkedin.com/in/rob-mccall-884b8851/

    To connect directly with James Olden (No solicitations please):

    https://www.linkedin.com/in/james-olden/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this gripping episode of Fraudology, Karisse Hendrick, alongside legal and consulting expert Erin West, delve into the harrowing tale of Andy Cohen's encounter with a sophisticated financial scam. Cohen, a renowned media figure, faced a loss in six-figures to fraudsters employing a potent blend of social engineering, phishing, and a false sense of urgency.

    Tune in as we dissect how this incident exposes the critical need for consumer education in the digital age and the gaps in financial institutions' responsibility towards scam victims.

    Additionally, we'll explore a shocking "What the Fraud" case, where a NYPD rookie compromised an arrestee's financial security. This episode serves not only as a cautionary tale but also as an urgent call to arms for more public figures to use their influence to combat the rising tide of financial deception by raising awareness and aiding prevention efforts.

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    Join us on this episode of Fraudology as host Karisse Hendrick delves into the nefarious world of the "pig butchering" scams with special guest Erin West, Deputy District Attorney for Santa Clara County in California. Erin has become a fierce advocate for victims of financial crimes after hearing heartbreaking story after heartbreaking story about this popular type of consumer-focused scam.

    Discover the alarming expansion of this long-con job that fuses romance scams, investment fraud, and cryptocurrency deception, causing staggering losses far beyond the $3.3 billion reported by Americans last year.

    In our conversation, we explore the psychological impact on victims, the connection of this scam to organized crime, and the pressing need for greater public awareness and police education to combat & seize funds from these rampant schemes. Learn about the critical role of reporting to authorities like the IC3 and the FBI to aid in the allocation and prioritization of resource to tackle these transnational cyber threats. Erin West shares her professional journey and the collaborative efforts being taken, including Operation Shamrock, to disrupt these complex fraud networks and bring justice to those affected.

    To Connect With Erin Directly:

    https://www.linkedin.com/in/erinnordbywe

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    On this timely episode of Fraudology, host Karisse Hendrick delves into the far-reaching repercussions of the alarming rise in data breaches, particularly the recent Comcast breach impacting a massive 35 million accounts in the US.

    As cyber threats evolve, this episode uncovers how such breaches fuel online fraud and account takeovers, posing severe challenges for consumers, online businesses, and financial institutions. Karisse then breaks down the recent case of the Australian retailer, The Iconic, as an instructive example of the relationship between data breaches and account takeovers, and the critical need for heightened account security measures and proactive customer communication.

    For anyone with a stake in maintaining digital trust, this episode is an indispensable guide to understanding the intersecting worlds of data breaches, fraud prevention, and the enduring importance of safeguarding consumer confidence.

    Related News Articles:

    https://www.bleepingcomputer.com/news/security/xfinity-discloses-data-breach-affecting-over-35-million-people/

    https://www.abc.net.au/news/2024-01-09/the-iconic-customers-account-hack-fraudulent-transactions/103292660

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

  • Fraudology is presented by Spec. Learn more about how their platform and request a personal demo, or stay turned for details on our group date demo.

    In this thought-provoking episode of Fraudology, Karisse Hendrick sits down with and fraud strategy & prevention experts from the crypto exchange, Uphold, Rob McCall and James Olden. Together, they unpack the complexities of cultivating a transparent and collaborative environment in the fast-paced realm of fraud operations and strategy, emphasizing leadership, open communication, and the pressing need for innovative solutions.

    Dive into an enriching discussion that shows the relationship between daily operations and big-picture strategies, the influence of leadership styles on company culture, and the significant role of transparency in building customer trust. Hear how Uphold is revolutionizing the crypto market through customer-centric products and robust fraud prevention tactics, all while navigating the intricacies of the dynamic and sometimes unpredictable financial landscape.

    To Connect With Rob: (No Solicitations, Please!)

    https://www.linkedin.com/in/rob-mccall-884b8851/

    To Connect With James: (No Solicitations, Please!)

    https://www.linkedin.com/in/james-olden/

    Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

    Connect with her on LinkedIn

    She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.