The move to cloud computing has been creating a new cyber security landscape for several years.
Now with the increased complexity of hybrid cloud environments, greatly accelerated of course by COVID-19, CSIOs and CIOs with responsibility for cyber are having to rethink how they go about creating effective frameworks to ensure protection in an increasingly virtual world, with more data, systems and people operating at the edge and outside of the company firewall.
We talk to Chris Neal, the CSIO at Australian healthcare giant Ramsay Healthcare, about his experiences and perspectives managing cyber in arguably the most vulnerable sector of all at the moment.
James Turner, managing director for CSIO Lens, the peak body for cyber security professionals in Australia and New Zealand explains the importance of ‘asset’ management, as well as thinking about operations, while stressing that many cloud services have strong security capabilities, if only customers would turn them on.
And David Hawks, partner in cyber risk at Deloitte zeros in what he sees as being arguably the biggest issue with regard to cyber in the cloud: technical debt. Many organisations make the mistake of simply “shifting and lifting” workloads from the old world to the new without making the necessary adjustments to properly protect themselves, and without ensuring appropriate levels of collaboration across the organisation and with partners across the supply chain.
In this episode of the CIO Show we dive into the fast-expanding universe that is the internet of things, featuring two Australian CIOs spearheading amongst the largest IoT deployments ever seen in the country.
Ian Robinson, chief information officer at Water NSW, shares with us his experiences replacing, in some cases, 100-year old equipment, practises and thinking to transform management of Australia’s biggest, most complex and politically-charged water network, from the quality of the sip we take from the tap, to supporting farmers, primary industry and indigenous stakeholders.
We also talk to Ben Waterhouse, chief information officer at Australia’s biggest equipment hire company, about how IoT is being deployed to transform the customer experience, as well as actual operations, with a breathtaking – and growing – number of sensors and other data points now being tapped and analysed.
And Gartner's distinguished VP, Kristian Steenstrup, explains how the IoT space is developing along three distinct lines, the evolving security challenges and where he expects it to be in five years’ time.
Thanks to COVID, outsourcing is well and truly back on the table.
In this episode of ‘The CIO Show’ we look at the latest report to drop analysing Australia’s tech skills workforce, showing that while there are very encouraging signs of growth, we’ve still got our work cut out for us in bolstering the profession in Australia to meet base-level demand, let alone position us to become the sort of global digital leader we should be aspiring to be.
As outgoing Australian Computer Society CEO Andrew Johnson explains, tech remains among the fastest-growing professions in Australia.
COVID has certainly thrown a spanner in the works, causing a big drop in the number of skilled workers from oversees. Yet on the other hand, according to Sharryn Napier, A/NZ boss with New Relic, enhanced capabilities for enabling people to work remotely from more locations has expanded the local talent pool, now and likely well into the future.
We also chat with Sensis CIO, Aman Sahani about the ‘Skill-Will’ matrix and how tech leaders should try to think more holistically during the recruitment process.
In this episode, we get into the vexed topic of Shadow IT.
Much of the discussion has focussed on the cyber and other risks associated with staff bringing in apps and accessing cloud platforms often without the knowledge – let alone permission - of CIOs and other tech leaders.
But for many staff, especially those whose jobs demand higher levels of collaboration and communication, there’s no doubt they have become a powerful tool. Even more so during the pandemic this year.
Tune in to hear from Deloitte’s chief transformation officer for APAC, Robert Hillard, Flinders University CIO, Kerrie Campbell and Andrew Lawrence, CIO with challenger telco Superloop, about how they’re not only managing this disruptive trend in tech, but also making it work for them and even changing how they think about their core IT systems.
It’s become the holy grail of tech, improving the customer experience.
In this episode, we hear from respected authorities at the coalface of this important, fast growing area of tech, including Steven Bonnici, CIO International Markets with Ford Motor Company, who shares how he’s leading a team harnessing AI and other technologies to better understand customer wants and needs, and ultimately building better cars and driving experiences.
Nicki Doble, Group CIO Cover-More Group explains how one of the world’s biggest travel insurers is using technology to give travellers better, more specific protection, and how the future of travel – whatever that’s going to look like - will be shaped by digital.
We also hear from senior Accenture partners Bronwyn van der Merva and Amit Bansal, about what the firm is seeing in the market right now, and hear their advice for CIOs looking to deliver better CX.
In this episode of ‘The CIO Show’ we take a look at the latest data out on IT salaries in Australia, and the discuss current the trends in this most unusual of years for the sector and those working within it.
Nicole Gorton, APAC director with global recruiter, Robert Half, provides a deep dive on the company’s recently published A/NZ Salary Guide 2020, revealing the range of salaries currently on offer across the key tech jobs here and across the ditch. But she urges employers – and candidates - to think beyond just money.
And AIIA chief executive, Ron Gauci, shares some choice findings from the industry body’s own ‘Remuneration Report’, as well as its new whitepaper ‘'Building Australia’s digital future in a post-COVID world', which provides ample food for thought about Australia’s future as a tech-driven economy with a vastly larger tech workforce.
It’s an assumption that has been allowed to grow unchecked for some time, however the jury is officially still out on whether public cloud infrastructure is cheaper than running on-premises data centres.
In this episode we talk to Nine’s chief information and technology officer Damian Cronan about his long journey managing the costs and applications of the cloud, as well as Rohan Penman, CIO with bespoke Tea brand T2 Tea, who shares a rather alarming anecdote about how series cloud bill shock can get.
And Gartner’s Chris Ganly confirms what many of us suspect, that there’s still plenty of confusion about cloud pricing still out there, even amongst quite senior tech leaders.
In this the second of our two-part episode on ‘Women in IT’ we delve a little deeper into what sexual discrimination looks like, and continuing the broader conversation about diversity, while also sharing some important facts that really challenge some of the key assumptions in this debate.
And as one of Australia’s most respected and successful technologists, Marie Johnson argues, discrimination and the need for diversity are issues that transcend gender. Just ask anyone who’s differently abled, or indeed, anyone who’s not ‘white’.
Still, Gartner VP Christie Struckman believes women especially can experience ‘death by 1000 cuts’, making it harder to actually retain them in the IT industry.
We conclude with Bill Von Hippel, professor of evolutionary biology at The University of Queensland, who says that for the most part women – just like men – who have the talent and potential to succeed in the IT industry make their own choices, rather than being the victims of discrimination. Which is not to say it doesn’t exist.
But as Hippel notes, participation of women in STEM disciplines and careers in significantly higher in countries like Turkey, UAE and Algeria, say than it is in countries like Sweden, The Netherlands or Finland where women have more tights and freedoms. But really, how do we distinguish between ‘discrimination’ and the normal push-and-shove, tensions that naturally arise especially in fast-paced, at times stressful industries like tech?
It’s probably time to retire some long-held assumptions and start asking different questions.
This episode of ‘The CIO Show’ is the first of our two-part programme on Women in IT, where we tackles the questions of how many women are currently working in the sector – including in leadership roles – are there too few, and what can be done about it.
There’s certainly consensus around the need for greater awareness of the changing nature of the tech industry, and what it takes to be an effective leader, while the broader question of diversity is addresses, along with the important role of mentorship.
This the first interactive panel conversation for The CIO Show, featuring:
- Suzanne Steel, managing director of Adobe in Australia/New Zealand
- Helen Vahdat, CIO of charity organisation Yourtown
- Nicola Burgess, CEO of Data Action
Also joining us is Guy Holland, partner in charge with KPMG’s digital and technology advisory
In this episode of the CIO Show we talk to CIO50 alumni Real Pet Food Company group CIO Ursula Phillips and Sydney Water CIO George Hunt about what the honour meant for them and their teams.
Also, two of our esteemed judges, renowned tech authorities Marie Johnson and Peter Nevin, share what they think it takes to make it into the list of Australia’s most successful technology leaders, and tips for preparing the best submission.
Entries have been open for a few weeks now but will be closing soon so tune in and get some valuable tips about how to give yourself the best shot.
We all know too well the many high-profile stories of big tech projects failing to deliver for the client, going way over budget and over time or both.
The public sector here in Australia has seen some spectacular tech failures, from the robodebt debacle, the MyGov website crash as Australians who lost their jobs due to COVID-19 looked for a lifeline, and the QLD Health payroll scandal to name a few.
The private sector has seen its fair share of tech failures too. Typically it’s vendors that cop the blame. And often rightly so.
Many people see the Australian subsidiaries of global vendors as glorified sales offices and not innovators. Of course, from the vendor’s point of view, some customers can be nightmares to work with too.
In this episode of The CIO Show, CIOs and vendors discuss the good and bad of enterprise technology projects and what needs to happen if the industry is to fix its poor track record of failures.
We speak to Will Sessions, head of technology and innovation at the Australian National Maritime Museum; and Rowan Dollar, chief information officer at the Department of Human Services South Australia.
We also speak to Nathan Knight, director and general manager, at Lenovo's ANZ Data Centre Group; Cameron Deatsch, chief revenue officer at Atlassian; as well as market analyst, Tim Sheedy, who is principal advisor at Ecosystm.
Some CIOs in industries most exposed to COVID-19 have not only managed, but thrived as the pandemic has allowed them make the case more strongly for digital transformation, while their status as not only tech, but also business leaders has been greatly elevated.
In this episode of The CIO show, Accenture's A/NZ senior managing director tech services Scott Hahn tells us some three years of digital projects have been condensed into three months.
We also present in-depth and informative conversations with Mater Health’s CDO Alastair Sharman, travel insurance group Covermore’s CIO Nicki Doble, and Rohan Penman, global head of technology with bespoke tea retailer, T2 Tea.
In the second of our two-part episode on AI, CIO associate editor, David Binning speaks with the 'David Attenborough of AI', Gartner VP Whit Andrews about how evolution might help us develop a clearer understanding of the technology.
Head of ICT with Melbourne's Austin Health, Alan Pritchard gets down to brass tacks on how AI should be applied in healthcare, while Data 61’s head of machine learning, Dr Richard Nock advises how organisations should use the 'AI Ethics Principles'.
And we speak with Marie Johnson, MD and CDO with the Centre for Digital Business, about the life of Nadia, the AI-powered, Cate Blanchett-voiced former star of the NDIS.
In the first of a two part series, CIO's associate editor David Binning talks to Deloitte's analytics and cognitive leader Alan Marshall about why Australia is falling behind many other countries in our deployment of AI technologies.
He chats to the University of Technology Sydney's associate dean, research strategy and management, Michael Blumenstein, about the hive of AI activity across startups and projects servicing enterprises and government agencies, and Newcrest Mining's chief information officer, Gavin Wood, about how the company is panning for digital gold. MinterEllison's chief digital officer, Gary Adler, also discusses how AI is shaking up the legal sector.