Episoder
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Cristina Bicchieri, PhD is the S. J. Patterson Harvie Professor of Social Thought and Comparative Ethics, a Professor of Philosophy and Psychology at the University of Pennsylvania, a Professor of Legal Studies at the Wharton School, the Head of the Behavioral Ethics Lab, the Director of the Philosophy, Politics, and Economics Program, and is the Faculty Director of the Master of Behavioral and Decision Sciences Program at the University of Pennsylvania. She’s one busy woman! We met up with her at the NoBeC (Norms and Behavioral Change) conference that her program sponsored in the Kislak Center at UPenn.
Cristina’s program is in its 3rd year and hosts 75 students from 12 different countries. The unique program emphasizes practical applications of behavioral science and cross-disciplinary work. Students come from celebrity restaurants, tech businesses, NGOs, non-profits and global corporations and find the program engaging because of its diversity. If you’re interested, we encourage you to check it out – there are links in the episode notes for how to reach them.
We had some recording issues when we were talking to Christina. Some edits were made to accommodate our gaffs and we hope you won’t mind. And, because we recorded it on the sidelines of a conference, you might hear some background noise occasionally.
© 2019 Behavioral Grooves
LinksCristina Bicchieri, PhD: https://philosophy.sas.upenn.edu/people/cristina-bicchieri
The Grammar of Society: https://www.cambridge.org/core/books/grammar-of-society/2B063E9C9621C2340DEFB2BE15B3AEA5
Norms in the Wild: https://ndpr.nd.edu/news/norms-in-the-wild-how-to-diagnose-measure-and-change-social-norms/
Master in a Behavioral Decision Science at UPenn: https://www.sas.upenn.edu/lps/graduate/mbds
Decision Theory: https://en.wikipedia.org/wiki/Decision_theory
Game Theory: https://en.wikipedia.org/wiki/Game_theory
Epistemic Foundations of Game Theory: https://plato.stanford.edu/entries/epistemic-game/
Multiple Equilibria: https://www.encyclopedia.com/social-sciences/applied-and-social-sciences-magazines/multiple-equilibria
David Kreps, PhD: https://www.gsb.stanford.edu/faculty-research/faculty/david-m-kreps
Social Norms: https://plato.stanford.edu/entries/social-norms/
Conditional Preference: https://www.sas.upenn.edu/~cb36/files/2010_norm.pdf
UNICEF: https://www.unicef.org/
Gates Foundation: https://www.gatesfoundation.org/
Reference Network: http://www.iit.comillas.edu/technology-offer/rnm
Soap Opera: https://en.wikipedia.org/wiki/Soap_opera
Well Told Story: https://www.welltoldstory.com/
Musical LinksGiuseppe Verdi: https://www.youtube.com/watch?v=e3UAd3d8I6k
Wolfgang Mozart: https://www.biography.com/musician/wolfgang-mozart
Bruce Springsteen: https://brucespringsteen.net/
U2: https://www.u2.com/index/home
Chicago: https://chicagotheband.com/
The Band: https://www.youtube.com/watch?v=sjCw3-YTffo
Styx: https://www.youtube.com/watch?v=5XcKBmdfpWs
Journey: https://www.youtube.com/watch?v=qMSFsZFFUzo
Fleetwood Mac: https://www.youtube.com/watch?v=kBYHwH1Vb-c
Kurt Nelson: kurt@lantergroup.com
Tim Houlihan: tim@behavioralchemy.com
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Kurt and Tim like to read about behavioral science and a variety of related fields. To help those interested in the subject, but unsure how to pick good books to either get started or advance their learning, our 2019 Top 10 Reading List should help. Our Top 10 list is really a Top 9, since both Kurt and Tim already had one of the books on both of their lists. But we also go beyond that list with some honorable mentions (that could have easily been swapped for some of our top choices), as well as a shortlist of fiction and poetry for your review.
We hope you enjoy this year’s list and encourage you to let us know your thoughts about it. Did we nail the top picks? Did we miss some? What’s on your reading list for 2020? Who do you think should be a guest on Behavioral Grooves in 2020? Let us know. We’d love to hear from you.
Do you need some Christmas or Birthday gifts? Or maybe you just want to treat yourself? Here are links to the books we mentioned in the episode!
Kurt’s Best Non-Fiction BooksJohn Bargh, “Before You Know It" https://amzn.to/33PdYJR
Yuval Noah Harari, “Sapiens” https://amzn.to/34YWlZO
Michael Mauboussin, “Think Twice” https://amzn.to/2qtfS5y
Wendy Wood, “Good Habits, Bad Habits” https://amzn.to/2RlCjoc
Tim’s Best Non-Fiction BooksRory Sutherland, “Alchemy” https://amzn.to/2OUfG8J
Franz de Waal, “Mama’s Last Hug” https://amzn.to/2ORrEjg
Francesca Gino, “Rebel Talent” https://amzn.to/36alEIb
Roger Dooley, “Friction” (on Kurt’s AND Tim’s lists) https://amzn.to/2r86Gnx
Alan B. Krueger, “Rockonomics” https://amzn.to/38bMQYU
Honorable MentionsHonorable mentions for really great books that you should be aware of. Virtually any of these could have made our Top 10 list.
Nir Eyal, “Indistractable" https://amzn.to/368qiX8
Daniel Pink, “When” https://amzn.to/33QMrbg https://www.danpink.com/
Daniel Levitin, “The Organized Mind” https://amzn.to/2qnL7Pf http://www.daniellevitin.com
Liliana Mason, “Uncivil Agreement” https://amzn.to/2RtIA1j
Tali Sharot, “The Influential Mind” https://amzn.to/33S8wpN
And since we have had great guests with great books in 2019 (we love them and their work), we want to refer you to these authors and titles:
Brian Ahearn, “Influence PEOPLE: Powerful Everyday Opportunities to Persuade that are Lasting and Ethical” https://amzn.to/38bc8q8
Ori Brafman, “The Spider and the Starfish" https://amzn.to/2OUdLAQ
Liz Fosslein, “No Hard Feelings” https://amzn.to/2LpVR6S
Will Leach, “Marketing to Mindstates” https://amzn.to/34UMwvB https://www.will-leach.com/book
Stephen Martin & Joseph Marks, “Messengers” https://amzn.to/2PfKU99
Amit Sood, “Guide to Stress-Free Living” https://marketplace.mayoclinic.com/shop/healthy-lifestyle/book/mayo-clinic-guide-to-stress-free-living_294600
Tim’s Non-Fiction ListWe didn’t speak to these on the podcast, because we were most interested in addressing behavioral science books. However, Tim is also an avid reader of fiction and poetry. Tim wanted to mention some books he’s read (or re-read) this year that were particularly rewarding.
Madeline Miller, “Circe” http://madelinemiller.com/circe/
John Updike, “Rabbit is Rich” https://www.penguinrandomhouse.com/books/181928/rabbit-is-rich-by-john-updike/
David Whyte, “Everything is Waiting for You” https://www.davidwhyte.com/english-poetry
Thank you!
© 2019 Behavioral Grooves. Note that we may receive commissions when you click our links and make purchases. However, this does not impact our suggestions, thoughts or ideas. All recommendations are made by Kurt and Tim based on what they believe.
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Mangler du episoder?
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This is Behavioral Grooves’ 100th episode!
Who would have thought when we started out two years ago without a clue about HOW to produce and publish a podcast that we’d reach this milestone? Our first podcast recording began with a very willing Dr. James Heyman, a computer with some recording software, and a dinky little microphone before a meetup we were doing that night. But the conversation was terrific, and we launched it with excitement. Today, we are more thoughtful, have better equipment, and continue to have great guests.
For our 100th Episode, we traveled to Philadelphia to host Annie Duke, Jeff Kreisler and Dr. Michael Hallsworth in front of a live audience at the Pennsylvania Academy of the Fine Arts. A little about each of them…
This episode covers decision making in an uncertain world with these three renowned experts. We talk about biases and hacks to deal with those biases. And we dove into the role that context plays in our decision making.
After the live event, Kurt and Tim groove on some of the highlights of the discussion. Following that, Tim shares a recap in the Bonus Track portion of the episode.
GuestsMichael Hallsworth, PhD is the Managing Director of the Behavioural Insights Team in North America, based in Brooklyn, New York. He has also worked on health and taxes in the Cabinet Office of the UK government and has authored behavior change frameworks including MINDSPACE and EAST.
Annie Duke is the author of Thinking in Bets: Making Smarter Decisions When You Don’t Have All the Facts, which quickly became a national bestseller. At one point in her career, she was a professional card player, where she won millions in tournament poker. And she is the co-founder of The Alliance for Decision Education, a non-profit whose mission is to improve lives by empowering students through decision skills education.
Jeff Kreisler is a Princeton-educated lawyer who became a comedian, then an author, and then a total advocate for behavioral science. With his co-author, Dan Ariely, they wrote Dollars and Sense: How We Misthink Money and How to Spend it Smarter.
Sponsors and RecognitionIt is important to note our sponsors. Podbean, who has been hosting us since the very first episode, supported our endeavor and helped us live stream our event to listeners all over the world.
We are very grateful to PeopleScience, an organization that supports the application of behavioral sciences with special emphasis on the world of rewards and recognition. PeopleScience is a terrific resource for job postings and original authorship. And, most importantly, PeopleScience is doing something that we love: they are bringing more science to the world of work.
Special thanks go to a few of our peeps, too. Ben Granlund and Raya Parks helped us prepare for and execute the event. Chris Nave and Eugen Dimant at UPenn sent their masters students to the hall after a very long day of lectures. And Trey Altemose managed all of the people and technical issues as our stage manager. Your best friend at any live event is your stage manager and Trey guided us at every turn.
© 2019 Behavioral Grooves
LinksAnnie Duke: https://www.annieduke.com/
Jeff Kreisler: http://jeffkreisler.com/
Michael Hallsworth, PhD: https://www.bi.team/people/dr-michael-hallsworth/
PeopleScience: https://peoplescience.maritz.com/
Podbean: https://www.podbean.com/about-us
100-Year-Old Scotch: http://www.oldest.org/food/scotch/
Overconfidence bias: https://en.wikipedia.org/wiki/Overconfidence_effect
Imposter Syndrome: https://en.wikipedia.org/wiki/Impostor_syndrome
Motivated Reasoning: https://en.wikipedia.org/wiki/Motivated_reasoning
Blind Spot Bias (The Bias Bias): https://en.wikipedia.org/wiki/Bias_blind_spot
Base Rates: https://onlinelibrary.wiley.com/doi/abs/10.1002/9780470479216.corpsy0109
Illusion of Control: https://en.wikipedia.org/wiki/Illusion_of_control
Human Operating Systems: https://www.youtube.com/watch?v=40QCCMVZDO8
Choice Architecture: https://en.wikipedia.org/wiki/Choice_architecture
Tribalism: https://en.wikipedia.org/wiki/Tribalism
Paternalism: https://en.wikipedia.org/wiki/Paternalism
Backfire Effect: https://rationalwiki.org/wiki/Backfire_effect
Jay Van Bavel: http://as.nyu.edu/content/nyu-as/as/faculty/jay-van-bavel.html
Chris Nave, PhD: https://www.sas.upenn.edu/lps/graduate/mbds/contact/christopher-nave
Eugen Dimant, PhD: https://www.sas.upenn.edu/lps/graduate/mbds/faculty/eugen-dimant
Cristina Bicchieri, PhD: https://en.wikipedia.org/wiki/Cristina_Bicchieri
Jim Guszcza, PhD: https://www2.deloitte.com/us/en/profiles/jguszcza.html
Alex Blau: https://www.linkedin.com/in/alexander-blau-2271788/
Alex Imas, PhD: https://www.cmu.edu/dietrich/sds/people/faculty/alex-imas.html
Koen Smets: https://www.linkedin.com/in/koensmets/
Motown Records: https://en.wikipedia.org/wiki/Motown
Soul Train: https://en.wikipedia.org/wiki/Soul_Train
Musical Links:The Five Stairsteps, “Ooh, Child, Things Are Gonna Get Easier”: https://www.youtube.com/watch?v=_DHRGrIqmb0
Big Thief: https://bigthief.net/
Yo La Tengo: https://www.pastemagazine.com/blogs/lists/2014/12/the-20-best-yo-la-tengo-songs.html
Bon Iver: https://boniver.org/
Joni Mitchell: https://en.wikipedia.org/wiki/Joni_Mitchell
Queen, “Bohemian Rhapsody”: https://www.youtube.com/watch?v=vsl3gBVO2k4
Violent Femmes: https://en.wikipedia.org/wiki/Violent_Femmes
White Stripes: https://en.wikipedia.org/wiki/The_White_Stripes
Cake, “I Will Survive”: https://www.youtube.com/watch?v=7KJjVMqNIgA
Gloria Gaynor, “I Will Survive”: https://www.youtube.com/watch?v=_OaEnA4diCI
Eagles, “Hotel California”: https://en.wikipedia.org/wiki/Hotel_California
Berry Gordy: https://en.wikipedia.org/wiki/Berry_Gordy
Supremes: https://en.wikipedia.org/wiki/The_Supremes
Temptations: https://en.wikipedia.org/wiki/The_Temptations
O’Jays, “Love Train”: https://www.youtube.com/watch?v=Sv0f4hd3UHo
Masonboro Sound, “Love Train”: https://www.youtube.com/watch?v=tjMthJZT3rA
The Spinners: https://en.wikipedia.org/wiki/The_Spinners_(American_R%26B_group)
Hall & Oats: https://en.wikipedia.org/wiki/Hall_%26_Oates
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Katy Milkman is no ordinary behavioral scientist. She’s a Professor of Operations, Information and Decisions at Wharton and has a secondary faculty appointment in the University of Pennsylvania’s Medical School in the Department of Medical Ethics and Health Policy. She’s Co-Director, with Angela Duckworth, at the non-profit Behavior Change for Good Initiative. She’s the host of one of our favorite podcasts, called Choiceology, she is in the middle of writing a book, and she’s a Mom and Partner all at the same time.
We are grateful to her for taking time to record a conversation with us about her work on temptation bundling, the sorts of projects she’s getting at the Behavior Change for Good organization, and a few tidbits about what her book, coming out in 2021, will have in store for the readers.
Most importantly, Katy shared three important pieces of wisdom about behavior change during our conversation: 1. Behavior change is hard – cut yourself some slack. 2. We humans are not built to do the right thing all the time. 3. Just keep trying.
Stay tuned for our BONUS TRACK at the end where we review key takeaways and offer up a Groove idea for the week!
(C) 2019 Behavioral Grooves
LinksKaty Milkman, PhD: http://www.katherinemilkman.com/
Katy Milkman – Twitter: @katy_milkman
Behavior Change for Good: https://bcfg.wharton.upenn.edu/
Choiceology podcast: https://www.schwab.com/resource-center/insights/podcast
Temptation Bundling: https://mayooshin.com/temptation-bundling/
Fresh Start Effect: https://faculty.wharton.upenn.edu/wp-content/uploads/2014/06/Dai_Fresh_Start_2014_Mgmt_Sci.pdf
Charles Duhigg: https://charlesduhigg.com/
BJ Fogg Maui Habit: https://www.youtube.com/watch?v=2L1R7OtJhWs
Robert Cialdini, PhD: https://www.robertcialdinibf.com/
Francesca Gino, PhD: https://francescagino.com/
Angela Duckworth, PhD: https://angeladuckworth.com/
Kurt Nelson: kurt@lanterngroup.com
Tim Houlihan: tim@behavioralchemy.com
Musical LinksMichael Jackson: https://en.wikipedia.org/wiki/Michael_Jackson
Taylor Swift: https://en.wikipedia.org/wiki/Taylor_Swift
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Chris Nave, PhD is the Associate Director of the Master of Behavioral and Decision Sciences Program at the University of Pennsylvania. We caught up with Chris at the NoBeC conference (Norms and Behavioral Change Conference) at UPenn. NoBeC brought together some of the brightest researchers in the field and we got to attend!
The Master of Behavioral and Decision Sciences program is in its 3rd year with 75 students from 12 countries. The students come from jobs in restaurants, fire stations, small businesses, and global corporations and they intend to leave UPenn with an understanding of what it means to be a behavioral scientist, but not actually BE one.
We met Chris through our friend, Jeff Kreisler, and we instantly connected as members of the same tribe. But it was even cooler when Chris invited us to attend the conference and to record conversations with some of the researchers.
This episode is the cornerstone of the series we recorded at the University of Pennsylvania and we are excited to share an over of the master’s program from Chris Nave.
LinksChris Nave: cnave@upenn.edu
UPenn Masters of Behavioral Change Program: https://www.sas.upenn.edu/lps/graduate/mbds/contact
Piyush Tantia: https://www.linkedin.com/in/piyush-tantia-4727b74/
Musical LinksBaby Shark: https://www.youtube.com/watch?v=KrplOhMSoDU
The Cure: https://www.youtube.com/watch?v=hXCKLJGLENs
Red Hot Chili Peppers “Dark Necessity”: https://www.youtube.com/watch?v=fWioV5tO1lk
Miley Cyrus “Party in the USA”: https://www.youtube.com/watch?v=M11SvDtPBhA
AFI: https://www.youtube.com/watch?v=1Yzu-4kJg6g
Vivaldi “Four Seasons”: https://www.youtube.com/watch?v=YnDLlajMxyo
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Chris Brown is in human risk management and practice is set in backcountry snow. He grew up outside of Philadelphia and after graduating with a degree in Urban Design/Architecture, he moved to Utah to pursue certification with the AMGA (American Mountain Guides Association) in avalanche training.
Chris works as a ski guide and avalanche/snow science professional, but his real job is helping skiers overcome their biases. He incorporates the work of Kahneman and Tversky, Richard Thaler and other great researchers into his classes and we found his intentionality in decision making noteworthy.
We had a great conversation with Chris and we also want to express our gratitude to friend and colleague, Ben Granlund, for connecting us with Chris. Ben attended one of Chris’ classes and found it so engaging that he referred us to Chris. Ben was also delighted that Chris relies heavily on behavioral science and reminds us that the biggest threat to your life in avalanche country is your own decision making.
After our recording stopped, we discussed Guide Services for training. If you are interested, check out AMGA (amga.com) and the American Avalanche Association: https://www.americanavalancheassociation.org/
LinksChris Brown Email: chrisbr862@gmail.com
Chris Brown Instagram: https://www.instagram.com/cbskiclimb/
Ian McCammon: https://www.youtube.com/watch?v=xKeoF53syKw
Phil Tetlock “Super Forecasters”: https://www.youtube.com/watch?v=rV5Gicb66WA
Familiarity Bias: https://en.wikipedia.org/wiki/Familiarity_heuristic
Expert Halo: https://en.wikipedia.org/wiki/Halo_effect
System 1 / System 2: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow
Premortem: https://en.wikipedia.org/wiki/Pre-mortem
Bruce Tremper: https://backcountrymagazine.com/stories/video-avalanche-expert-bruce-tremper-risk/
Bayesian Decision Making: https://wiki.lesswrong.com/wiki/Bayesian_decision_theory
First Tracks: https://www.boston.com/culture/ski-guru/2012/01/31/its_all_about_f
Laurence Gonzales “Deep Survival”: https://www.youtube.com/watch?v=QTyfvOrEm1w
Wicked Learning Environments: https://pdfs.semanticscholar.org/5c5d/33b858eaf38f6a14b3f042202f1f44e04326.pdf
Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman
The Tao of Wu: https://en.wikipedia.org/wiki/The_Tao_of_Wu
Kurt Nelson: @motivationguru
Tim Houlihan: @THoulihan
Musical LinksHip Hop: https://en.wikipedia.org/wiki/Hip_hop
Reggae: https://en.wikipedia.org/wiki/Reggae
Classical Music: https://en.wikipedia.org/wiki/Classical_music
Death Metal: https://en.wikipedia.org/wiki/Death_metal
Steel Pulse: https://steelpulse.com/
Wu Tang Clan: https://www.youtube.com/watch?v=PBwAxmrE194
MadLib: https://www.stonesthrow.com/madlib
Gang Starr: https://www.rollingstone.com/music/music-news/gang-starr-guru-bad-name-video-909996/
John Coltrane: https://www.youtube.com/watch?v=EH3mb3oXCpw
Marcus Miller: https://www.youtube.com/watch?v=1kCi-SsYD5s
Stanley Clarke: https://www.youtube.com/watch?v=mcuigwtdzS4
Bela Fleck: https://www.youtube.com/watch?v=WWIfFIEeZjw
Victor Wooten: https://www.youtube.com/watch?v=EzL4BkqmzDQ
Herbie Hancock: https://www.youtube.com/watch?v=GHhD4PD75zY
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Sometimes things just go better in twos and that was the case regarding our guests for this episode. Zarak Kahn is the Behavioral Innovation Director at Maritz and Erik Johnson is an independent Behavioral Science Consultant. They are the co-hosts of Action Design Radio and board members at Action Design Network. Kurt and Tim have known them as coaches and colleagues and wanted to talk to them about all of that.
We discussed how the application of behavioral science continues to grow in both the corporate and policy words. Today, there are more jobs, more workshops, more bachelor's programs, more masters programs, more PhD programs, more meetups and more bootcamps than ever before. We expressed our collective desires to make behavioral science so easy to do it will be ingrained into every job from UX to Marketing to HR, and how we’d like to see people applying a behavioral lens in all of their decision-making.
In our grooving session, Kurt and Tim emphasized the importance of expanding the community of people applying behavioral science and we are grateful to share the mantle with very bright and fine folk like Erik and Zarak.
LinksErik Johnson Twitter: https://twitter.com/erikleejohnson
Erik Johnson LinkedIn: https://www.linkedin.com/in/erikleejohnson/
Erik Johnson Website: erikj.net
Zarak Kahn LinkedIn: https://www.linkedin.com/in/khanzarak/
Action Design Network: http://www.action-design.org/
Action Design Radio (podcast): https://actiondesignradio.libsyn.com/
Robert Cialdini: https://en.wikipedia.org/wiki/Robert_Cialdini
Dan Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman
Richard Thaler: https://en.wikipedia.org/wiki/Richard_Thaler
Cass Sunstein: https://en.wikipedia.org/wiki/Cass_Sunstein
Musical LinksIdles: https://www.youtube.com/watch?v=BuQG6_evFc8
Local Natives: https://en.wikipedia.org/wiki/Local_Natives
Lana Del Rey: https://lanadelrey.com/
Carley Rae Jepson: https://www.youtube.com/watch?v=fWNaR-rxAic
Wye Oak “The Louder I Call the Faster it Runs”: https://www.youtube.com/watch?v=kO7ffikJOE4
Sylvan Esso: http://www.sylvanesso.com/
Johnny Flynn: https://en.wikipedia.org/wiki/Johnny_Flynn_%26_The_Sussex_Wit
Sharon Van Etten: https://www.youtube.com/watch?v=j7sTHoeH0eA
Gillian Welch: https://www.youtube.com/watch?v=sJ_nWPxrzmE
M Ward: https://mwardmusic.com/
The National: https://www.youtube.com/watch?v=yIWmRbHDhGw
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Victoria Shaffer is a researcher and professor at the University of Missouri. Victoria focuses on applying decision psychology and behavioral economics to medical decision making. In particular, she is researching judgment and decision making and how they impact the design of patient decision support tools.
Tim and Victoria met working on a field research project with Dan Ariely, PhD because of her work on non-monetary rewards with Scott Jeffrey, PhD. She was pushing back on common sense preferences, such as money is the best motivator, just as she is today with her work in the medical field.
Our conversation with Victoria began on familiar ground: the preference for cash as a reward and how it’s actually less effective than non-monetary rewards in incentive schemes. But we soon turned to the very personal journey of how she and her mother dealt with decisions surrounding her father’s diagnosis with cancer. Her personal journey became the foundation for important research to help patients, their loved ones and the caregivers communicate more effectively through stories.
It’s a fascinating discussion and we hope you enjoy it.
LinksVictoria Shaffer: https://psychology.missouri.edu/people/shaffer
Shelly Taylor on Biases and Mental Health: http://humancond.org/_media/papers/taylor_brown_88_illusion_and_well_being.pdf
Hal Arkes: https://psychology.osu.edu/people/arkes.1
Decision Support Tools: https://www.healthit.gov/topic/safety/clinical-decision-support
“Being Mortal” by Atul Gawande: http://atulgawande.com/book/being-mortal/
MD Anderson Cancer Center: https://www.mdanderson.org/
Advance Directives: https://www.nia.nih.gov/health/advance-care-planning-healthcare-directives
Palliative Care: https://getpalliativecare.org/whatis/
Peter Ubel – Duke: https://www.fuqua.duke.edu/faculty/peter-ubel
Affective Forecasting Errors: https://en.wikipedia.org/wiki/Affective_forecasting
Columbia Records: https://en.wikipedia.org/wiki/Columbia_Records
Dan Gilbert: https://en.wikipedia.org/wiki/Daniel_Gilbert_(psychologist)
Kurt Nelson, PhD: https://www.linkedin.com/in/kurtwnelson/
Tim Houlihan: https://www.linkedin.com/in/tim-houlihan-b-e/
MusicVan Halen: https://www.youtube.com/watch?v=9X6e7uctAww
Black Sabbath: https://www.youtube.com/watch?v=5s7_WbiR79E
Ozzy Osbourne: https://www.youtube.com/watch?v=wtHEN518VCM
Styx: https://www.youtube.com/watch?v=5XcKBmdfpWs
Depeche Mode: https://www.youtube.com/watch?v=diT3FvDHMyo
The Cure: https://www.youtube.com/watch?v=hXCKLJGLENs
Crosby, Stills, Nash & Young: https://www.youtube.com/watch?v=UQ9NaqjeDGU
James Taylor: https://www.youtube.com/watch?v=sWGK_fWKb4U
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Kurt and Tim were invited to attend the Norms and Behavioral Change (NoBeC) workshop at the University of Pennsylvania on October 17 and 18, 2019, and what we experienced blew us away. We were impressed with a terrific diversity of academic fields studying social norms, the great work they are doing, and the generosity of the community (at UPenn as well as the behavioral science researchers from around the world).
This gathering was very different from industry assemblies we’ve attended, which in and of itself was not a surprise. However, there were three noteworthy differences. First, the lineup of speakers was heavily weighted toward researchers with findings on projects involving social norms. Second, academic audience members held speakers accountable for rigorous processes and the descriptions of their results. Lastly, the Q&A at the end of each presentation was filled with animated questions from economists, behavioral economists, sociologists, political scientists, philosophers, strategists, law professors, and of course, psychologists. The cross-disciplinary aspect of this group reinforced the need for more diverse thinking in the business world.
We came away with a greater appreciation of the role that social norms play in our behaviors and decision making as well as the tremendous research that’s being conducted on related topics.
We will be publishing our series of interviews with researchers from the workshop in the coming weeks, and we hope you enjoy them as much as we did.
LinksUniversity of Pennsylvania Master of Behavioral and Decision Sciences: https://www.sas.upenn.edu/lps/graduate/mbds
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Paul Hebert knows incentives. He is the Vice President of Individual Performance Strategy at Creative Group, Inc. and a writer, speaker and consultant and is widely considered an expert on motivation and incentives focused on influencing behaviors that drive business results. Paul has been interviewed by the BBC and USA TODAY because of his work applying solid psychological theory to sales motivation.
Paul, Kurt and Tim recently co-authored an eBook called “The 7 Deadly Sins to Avoid in Your Next Sales Incentive.” The purpose was to help sales managers who are struggling to maximize their effort and results when they use sales incentives. In the podcast, we recap the most common sins committed by sales managers and discuss ways of avoiding them.
Spread goals evenlyGive a huge prize to the top performerMust be above quota to earnWe’ll figure it out behind the scenesUnder-quota performers can’t be winnersIt’s all about the BenjaminsWe hope you enjoy the discussion and recommend you download the eBook for reference.
LinksPaul Hebert: https://www.linkedin.com/in/paulhebert/
7 Deadly Sins Ebook: https://hubs.ly/H0kR8g60
Paul Hebert’s Blog: http://wphebert.com
Fistful of Talent Blog: http://fistfuloftalent.com/author/paulhebert
Elliot Aronson, PhD: https://en.wikipedia.org/wiki/Elliot_Aronson
Zeno of Citium: https://en.wikipedia.org/wiki/Zeno_of_Citium
Steenburgh and Ahearne “Motivating Salespeople”: https://hbr.org/2012/07/motivating-salespeople-what-really-works
Ariely and Heyman “A Tale of Two Markets”: https://journals.sagepub.com/doi/abs/10.1111/j.0956-7976.2004.00757.x?journalCode=pssa
Jeffrey and Shaffer “The Effects of Tangible Rewards”: https://theirf.org/research/the-effects-of-tangible-rewards-versus-cash-rewards-in-a-sales-tournament-a-field-experiment/1638/
The guy who traded a paper clip for a house: https://en.wikipedia.org/wiki/One_red_paperclip
The Price is Right: https://en.wikipedia.org/wiki/The_Price_Is_Right
Estonia: https://en.wikipedia.org/wiki/Estonia
Musical Links“Eve of Destruction” by Barry McGuire: https://www.youtube.com/watch?v=qfZVu0alU0I
“Timothy” by The Bouys: https://www.youtube.com/watch?v=DGNdvKvbxYQ
“DOA” by Bloodrock: https://www.youtube.com/watch?v=6WQptxygSM8
First Avenue: https://first-avenue.com/
Trip Shakespeare: https://www.youtube.com/watch?v=7PvyrRupOf0
Trip Shakespeare “The Slacks” https://www.youtube.com/watch?v=wkOepnPJS3o
Dan Wilson: https://en.wikipedia.org/wiki/Dan_Wilson_(musician)
Tragically Hip: https://www.youtube.com/watch?v=XN25TcN--I8
Morphine: https://en.wikipedia.org/wiki/Morphine_(band)
Lucius: https://www.youtube.com/watch?v=4QSF8bgqgC4
Semisonic: https://www.youtube.com/watch?v=xGytDsqkQY8
Trampled by Turtles: https://www.youtube.com/watch?v=PcoPedyXJVc
And the Professors: https://www.youtube.com/watch?v=0kxiVQI3XeA
The Mighty Pines: https://www.youtube.com/watch?v=yHrR8LhTKfo
Ewert & the 2 Dragons: https://www.youtube.com/watch?v=ddCsOTWz7gI
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Goals are often misunderstood. Goals are much more than just objectives that are handed down to subordinates. Rather, goals are self-determined in the best cases, and at the very least, are set collaboratively to get the most out of them.
We discuss Goal Setting Theory (GST), results from research that Tim conducted, and we address the three key elements that must be included to maximize the effect of the goals: 1. The goals must be perceived as achievable. Without perceived achievability, the goal is not accepted and, therefore, not a goal. 2. There must be some involvement with those who are executing the goals. If the goal is handed down from on high without meaningful participation from the person who’s going to act on it, it’s not a goal. 3. There must be a positive relationship between the goal and the reward (including a perceived assessment of risk). As the risk of achievability increases, so must the perceived value of the reward.
This short grooving session also delves into some myths and how to deal with them. Ultimately, we want listeners to come away with a clear understanding of the powerful results than can be obtained with practical and effective use of self-selected goals.
LinksZig Ziglar: https://en.wikipedia.org/wiki/Zig_Ziglar
Goal-Setting Theory: https://en.wikipedia.org/wiki/Goal_setting
Edward Locke: https://peakon.com/us/blog/future-work/edwin-locke-goal-setting-theory/
Gary Latham: http://www.rotman.utoronto.ca/FacultyAndResearch/Faculty/FacultyBios/Latham
Howard Klein: https://fisher.osu.edu/people/klein.12
Ran Kivetz: https://www8.gsb.columbia.edu/cbs-directory/detail/rk566
George Loewenstein: https://www.cmu.edu/dietrich/sds/people/faculty/george-loewenstein.html
Saurabh Bhargava: https://www.cmu.edu/dietrich/sds/people/faculty/saurabh-bhargava.html
Raghuram Bommaraju: https://www.isb.edu/faculty-research/faculty/directory/bommaraju-raghuram
Raghuram Bommaraju & Sebastian Hohenberg on self-selected goals: https://journals.sagepub.com/doi/abs/10.1509/jm.17.0002
Kurt Nelson, PhD: kurt@lanterngroup.com
Tim Houlihan: tim@behavioralchemy.com
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Brad Shuck, PhD is an Associate Professor in the Department of Educational Leadership, Evaluation, and Organizational Development at the University of Louisville. He is also recognized as one of the world’s most knowledgeable experts on employee engagement and is a sought-after speaker from around the world.
Brad’s work is recognized as some of the most influential research in the field of employee engagement and his insights are invaluable. On top of that, Brad is a drummer, a lover of all sorts of music and our discussion traversed topics from the social determinants of health to having parents that were patient enough to allow him to learn drums as a child.
In our grooving session, Kurt and Tim dive deeper into creating a work culture of meaning and we ask the musical question: how does moving from town to town as a child impact your musical tastes?
And don’t forget to join us for our 100th Episode Celebration on October 17, 2019 in Philadelphia! Eventbrite link: https://www.eventbrite.com/e/behavioral-grooves-100th-episode-event-tickets-73159537145
LinksBrad Shuck email: drbshuck@gmail.com
Brad Shuck web page: www.drbshuck.com
Brad Shuck Google Connection: @drbshuck
Teresa Amabile: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6409
Brad’s ResearchShuck, B., Alagaraja, M., Immekus, J., Honeycutt, M., & Cumberland, D. (2019). Does compassion matter for leadership: a two-stage sequential equal status mixed method exploratory study of compassionate leader behavior and connections to performance in human resource development. Human Resource Development Quarterly, X, XX-XX. doi: 10.1002/hrdq.21369 Shuck, B., Peyton-Roberts, T., Zigarmi, D. (2018). Employee perceptions of the work environment, motivational outlooks, and employee work intentions: An HR practitioner’s dream or nightmare? Advances in Developing Human Resources, 20, 197-213. doi: 10.1177/1523422318757209Shuck, B., #Osam, K., Zigarmi, D., & Nimon, K. (2017). Definitional and conceptual muddling: Identifying the positionality of employee engagement and defining the construct. Human Resource Development Review, 16, 263-293. doi: 0.1177/1534484317720622Shuck, B., Nimon, K., & Zigarmi, D. (2017). Untangling the predictive nomological validity of employee engagement: Decomposing variance in employee engagement using job attitude measures. Group and Organizational Management. 42, 79-112. doi: 10.1177/1059601116642364 Shuck, B., Alagaraja, M., Rose, K., Owen, J., #Osam, K., & Bergman, M. (2017). The health-related upside of employee engagement: Exploratory evidence and implications for theory and practice. Performance Improvement Quarterly, 30, 165-178. doi: 10.1002/piq.21246 Shuck, B., Adelson, J., & Reio, T. (2017). The employee engagement scale: Initial evidence for construct validity and implications for theory and practice. Human Resource Management, 56, 953-977. doi: 10.1002/hrm.21811 Rose, K., Shuck, B., #Twyford, D., & Bergman, M. (2015). Skunked: An integrative review exploring the consequences of dysfunctional leaders and implications for the employees who work for them. Human Resource Development Review, 14, 64-90. doi: 10.1177/1534484314552437Musical LinksFolk Music: https://en.wikipedia.org/wiki/Folk_music
A Lion Named Roar: http://www.alionnamedroar.com/
Mumford & Sons: https://www.mumfordandsons.com/
For King and Country: https://en.wikipedia.org/wiki/For_King_%26_Country_(band)
John Coltrane: https://www.youtube.com/watch?v=EH3mb3oXCpw
Rodd Stewart: https://www.rodstewart.com/
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Jim Guszcza is the chief data scientist at Deloitte Analytics. His title paints a picture that he’s a total numbers geek. And that would be a fair, but single-dimensional assessment. What it doesn’t speak to is Jim’s passion for behavioral science and, more importantly, the collaboration of data science and behavioral science.
He makes a case for the application of behavioral science simply with this analogy: if we need help to see, we get eyeglasses. In so doing, we are using science and technology to help correct our faulty vision. But when it comes to correcting for our biases, we don’t turn to science and technology and that might improve our decision making. But we could. That’s where the collaboration between data science (or Big Data) and behavioral science come together: applying science and technology to decision making. And THAT was fascinating.
In our discussion about music, we talked about Jim’s equal interest in a Dvorak string quartet as much as he is the in the soundtrack to “Wonder Boys” or a great jazz piano performance. He shared he has a penchant for small venues and small bands.
He then shared some tips about how to apply behavioral science to your job and your life. He focused on reading books and listening to podcasts as ways to become more educated on the topic and to help you apply behavioral science principles.
NOTE: Behavioral Grooves is celebrating our 100th episode in Philadelphia, Pennsylvania on October 17, 2019 with authors Annie Duke and Jeff Kreisler. Our sponsors for the event include PeopleScience and Podbean and we want to thank them for helping us make this possible. If you’re unable to join us in person, we’ll be live streaming the event and we hope you’ll log in there!
LinksJim Guszcza: https://www2.deloitte.com/us/en/profiles/jguszcza.html
“Moneyball” Michael Lewis: https://www.goodreads.com/book/show/1301.Moneyball
“Clinical Versus Statistical Prediction” Paul Miele: https://psycnet.apa.org/record/2006-21565-000
Richard Thaler: https://en.wikipedia.org/wiki/Richard_Thaler
Cass Sunstein: https://en.wikipedia.org/wiki/Cass_Sunstein
Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman
Imposter syndrome: https://en.wikipedia.org/wiki/Impostor_syndrome
Bounded Rationality: https://en.wikipedia.org/wiki/Bounded_rationality
Bounded Self-Control: https://www.economicsonline.co.uk/Behavioural_economics/Bounded_rationality_and_self_control.html
Craig Fox, UCLA: https://www.anderson.ucla.edu/faculty-and-research/management-and-organizations/faculty/fox
Intention Action Gap: https://www.tutor2u.net/economics/reference/behavioural-economics-the-intention-action-gap
Mike Green, Deloitte: https://www2.deloitte.com/us/en/insights/authors/g/michael-greene.html
Cathy Neil: https://en.wikipedia.org/wiki/Weapons_of_Math_Destruction
Robert Cialdini, ASU: https://en.wikipedia.org/wiki/Robert_Cialdini
“The Design of Everyday Things” Don Norman: https://www.goodreads.com/book/show/840.The_Design_of_Everyday_Things
Tom Malone, MIT: https://cci.mit.edu/malone/
“Rockonomics” Alan Krueger: https://www.penguinrandomhouse.com/books/564519/rockonomics-by-alan-b-krueger/
“The Age of Surveillance Capitalism” Shoshana Zuboff: https://www.goodreads.com/book/show/26195941-the-age-of-surveillance-capitalism
“Deep Medicine” Eric Topol: https://www.basicbooks.com/titles/eric-topol/deep-medicine/9781541644649/
Stanford Human Centered AI: https://hai.stanford.edu/
Carnegie Mellon Social & Decision Sciences: https://www.cmu.edu/dietrich/sds/
Behavioral Scientist Ethical Checklist: https://behavioralscientist.org/behavioral-scientists-ethics-checklist/
“Quiet” Susan Cain: https://www.quietrev.com/
“Thinking in Bets” Annie Duke: https://www.annieduke.com/
Herbert Simon: https://en.wikipedia.org/wiki/Herbert_A._Simon
Kurt Nelson: @motivationguru
Tim Houlihan: @thoulihan
100th Episode Event at Meetup: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/events/264495763/
100th Episode Event at Eventbrite: https://www.eventbrite.com/e/behavioral-grooves-100th-episode-event-tickets-73159537145
Behavioral Grooves: www.behavioralgrooves.com
PeopleScience: https://peoplescience.maritz.com/
Podbean: https://www.podbean.com
Musical LinksBob Dylan: https://en.wikipedia.org/wiki/Bob_Dylan
Van Morrison: https://en.wikipedia.org/wiki/Van_Morrison
Leonard Cohen: https://en.wikipedia.org/wiki/Leonard_Cohen
David MacDonald: https://www.msmnyc.edu/faculty/david-macdonald/
Arthur Schoenberg: https://en.wikipedia.org/wiki/Arnold_Schoenberg
Wigmore Hall: https://wigmore-hall.org.uk/
Dvorak String Quartet: https://www.youtube.com/watch?v=DxtAHpYIXdU
Schumann String Quartet: https://www.youtube.com/watch?v=iO4UhZuw7gQ
Vijay Iyer: https://en.wikipedia.org/wiki/Vijay_Iyer
Wonder Boys: https://www.discogs.com/Various-Wonder-Boys-Music-From-The-Motion-Picture/master/341271
Angus & Julia Stone: https://www.youtube.com/watch?v=bHdPyp8onSI
Flora Cash: https://www.youtube.com/watch?v=AzjMmwki1Fs
Echo and the Bunnymen: https://en.wikipedia.org/wiki/Echo_%26_the_Bunnymen
The Cure: https://en.wikipedia.org/wiki/The_Cure
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Gina Merchant, PhD is a behavioral scientist who wound her way through academia and into the corporate world for the purpose of improving the health of communities, not just individuals. Her work examines how online and offline social networks influence our health behaviors and healthcare decision-making.
Gina shared her insights through research she’s been conducting with promotores, the women who govern how information flows through Hispanic communities in Southern California. The research explores how the work these women do impacts the health and wellbeing of their communities.
Our discussion also included Gina’s thoughts on misinformation, especially with respect to the myths that people have come to believe about vaccinations. This topic came to light as a source of passion in her work. We also talked about the role that a behavioral scientist can play in a corporate setting. She shared how business leaders can experience positive results by including a behavioral scientist in communication and design discussions.
We also want to remind everyone that we’re celebrating our 100th episode in Philadelphia. It’s an evening event and it will be live streamed. If you’re interested in attending or listening live, check out the Behavioral Grooves website at www.behavioralgrooves.com.
LinksGina Merchant: https://www.linkedin.com/in/gina-merchant-phd-2279b6140/
Truthful Illusion Effect: https://en.wikipedia.org/wiki/Illusory_truth_effect
ANOVA Framework: https://en.wikipedia.org/wiki/Analysis_of_variance
“Willful Blindness,” by Margaret Heffernan: http://www.mheffernan.com/book-wb-summary.php?location=US
Inoculation Theory: https://en.wikipedia.org/wiki/Inoculation_theory
Confidence Project, by Heidi Larson: https://www.vaccineconfidence.org/
The Filter Bubble: http://www.lse.ac.uk/assets/richmedia/channels/publicLecturesAndEvents/slides/20110620_1830_theFilterBubble_sl.pdf
The Looking Glass Self: https://lesley.edu/article/perception-is-reality-the-looking-glass-self
Kate Starbird: https://www.hcde.washington.edu/starbird
Promotores: http://www.visionycompromiso.org/wordpress/about-us/the-promotor-model/
Topanga Canyon: https://en.wikipedia.org/wiki/Topanga,_California
Kurt Nelson: @motivationguru
Tim Houlihan: @THoulihan
Check out the Behavioral Grooves website: https://behavioralgrooves.com/
MusicDMX: https://en.wikipedia.org/wiki/DMX_(rapper)
Tupac: https://en.wikipedia.org/wiki/Tupac_Shakur
Lil’ Kim: https://en.wikipedia.org/wiki/Lil%27_Kim
Biggie Smalls: https://en.wikipedia.org/wiki/The_Notorious_B.I.G.
Jack Johnson: https://en.wikipedia.org/wiki/Jack_Johnson_(musician)
Tribe Called Quest: https://en.wikipedia.org/wiki/A_Tribe_Called_Quest
Ben Harper: https://en.wikipedia.org/wiki/Ben_Harper
Ivan Schultz, “Firetruck,”: https://www.youtube.com/watch?v=spk7gOIExjI&hl=fr&gl=SN
Swan Lake, by Pytor Illyich Tchaikovsky: https://en.wikipedia.org/wiki/Swan_Lake
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We are re-sharing our original September 2018 discussion with Annie Duke to announce the Behavioral Grooves 100th Episode on the evening of October 17, 2019 in the Historic Hamilton Auditorium at the Pennsylvania Academy for Performing Arts. It's a live event and we invite you to join us to hear Annie, Lila Gleitman and other guests discuss the application of behavioral sciences. Seating is very limited for this intimate engagement and we hope to see you there! Links below...
. . .
Annie Duke’s latest book, Thinking in Bets, Making Smarter Decisions When You Don’t Have All the Facts, is a masterful mash-up of her life as a researcher, poker player and charitable organization founder. In it, she explores new ideas on how to make better decisions. Our interview with her expanded beyond the book and we talked extensively about probabilistic thinking and having people hold us accountable for our decision making. As expected, our interview covered an eclectic mix of behavioral biases, sociology, language development and, of without fail, music.
We used the movie The Matrix and the blue pill/red pill metaphor for looking at the world as accurate vs. inaccurate, rather than right or wrong. We discussed how tribes can offer us distinctiveness and belongingness but also confine us with the tribe’s sometimes negative influences. We also examined learning pods and how they can be used to keep our decisions more in line with reality.
If you like this episode, please forward it on to a friend or colleague and help Kurt win his bet with Tim for who pays the donation to How I Decide. You can find more information on or donate to this wonderful non-profit at www.howidecide.org.
Links
Anna Dreber: http://www.sverigesungaakademi.se/en-GB/755.html
Phil Tetlock: https://en.wikipedia.org/wiki/Philip_E._Tetlock
Jonathan Haidt:https://en.wikipedia.org/wiki/Jonathan_Haidt
Lila Gleitman:https://en.wikipedia.org/wiki/Lila_R._Gleitman
Syntactic Bootstrapping: https://en.wikipedia.org/wiki/Syntactic_bootstrapping
Jack White: https://en.wikipedia.org/wiki/Jack_White
Willie Nelson: https://en.wikipedia.org/wiki/Willie_Nelson
Jonathan Richman: https://en.wikipedia.org/wiki/Jonathan_Richman
Prince: https://en.wikipedia.org/wiki/Prince_(musician)
Alex Chilton: https://en.wikipedia.org/wiki/Alex_Chilton
Violent Femmes: https://en.wikipedia.org/wiki/Violent_Femmes
Kurt Nelson: Kurt@lantergroup.com
Tim Houlihan: Tim@behavioralchemy.com
Behavioral Grooves 100th Episode Meetup: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/events/264495763/
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Groovers, a couple of announcements for you:
1. Kurt and I are hosting a meetup immediately after Customer Focus North in Minneapolis on September 19, 2019: https://www.customerfn.com/. Rodd Wagner will be speaking! Make sure you use this code to get 10% Off your registration to Customer Focus North: BEHAVIORAL
2. We're celebrating our 100th Episode and want you to join us in Philadelphia at the live event. Annie Duke will be onstage for our discussion! The link for the 100th Episode Meetup in Philadelphia on October 17, 2019: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/
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Christian Hunt is the founder of Human Risk, a Behavioral Science Consulting and Training firm specializing in the fields of Risk, Compliance, Conduct & Culture. Before this, he was the head of Behavioral Science at UBS and before that, Chief Operating Officer of the Prudential Regulation Authority, a subsidiary of the Bank of England responsible for regulating Financial Services.
Christian shared his 5 principles of human risk – myths that humans cling to that don’t help us do what we ought to be doing. They are all founded on the notion that very few people are doing things they shouldn’t be doing – and yet most of the rules in corporate culture are created to prevent, rather than uplift. And Christian’s biggest beef is that many, many people are NOT doing the things they SHOULD be doing – again, in part because of context and culture.
We encountered some internet gremlins that mucked up the portion of our discussion with Christian that was about music. Regrettably, we are unable to bring you Christian’s Top 10 Behavioral Science Hits but we promise to return to it in the future.
In our grooving session, we discuss the implications of the mental algorithms and what we can do about them. We hope you enjoy our conversation with Christian Hunt.
LinksChristian Hunt: https://www.linkedin.com/in/humanrisk/
Human Risk: https://www.linkedin.com/pulse/interested-behavioural-science-subscribe-now-human-risk-hunt/
Harley Davidson: https://www.harley-davidson.com/us/en/index.html
BMW Motorcycle: https://www.bmwmotorcycles.com/en/home.html#/filter-all
Royal Enfield: https://www.royalenfield.com/
“Predictably Irrational,” by Dan Ariely: http://danariely.com/books/predictably-irrational/
Franz Kafka: https://en.wikipedia.org/wiki/Franz_Kafka
Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman
Prison Experiment: https://www.prisonexp.org/
Game of Thrones: https://en.wikipedia.org/wiki/Game_of_Thrones
Chernobyl (TV Show): https://en.wikipedia.org/wiki/Chernobyl_(miniseries)
Henrik Ibsen: https://en.wikipedia.org/wiki/Henrik_Ibsen
Somerset Maugham: https://en.wikipedia.org/wiki/W._Somerset_Maugham
Sinclair Lewis: https://en.wikipedia.org/wiki/Sinclair_Lewis
Inner Emigration: https://en.wikipedia.org/wiki/Inner_emigration
William Shakespeare: https://en.wikipedia.org/wiki/William_Shakespeare
Othello: https://en.wikipedia.org/wiki/Othello
“The Culture of Responsibility” Netflix: https://www.goodreads.com/en/book/show/36417234
“Shawshank Redemption,” by Stephen King: https://en.wikipedia.org/wiki/Rita_Hayworth_and_Shawshank_Redemption
Buckminster Fuller: https://www.bfi.org/about-fuller/biography
Kurt Nelson: @motivationguru
Tim Houlihan: @THoulihan
Check out the Behavioral Grooves website: https://behavioralgrooves.com/
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Brian Ahearn is Behavioral Grooves’ first repeat guest. (He was first featured in Episode 39: The Heart of Reciprocity.) We recently reconnected with him to discuss his new book, Influence PEOPLE. The book explores the science behind the influence process – what drives people to take the actions you want them to take, without manipulation or trickery. The book is about changing people's behavior. Positive thoughts, and even agreement from others, only go so far – and seldom lead to a change in behavior. Our conversation with Brian focused on specific ways to make that happen.
Brian’s book is not intended as an academic replay of all the aspects of the science of persuasion. While the science is foundational, the book focuses on the practical aspects of application with lots of great examples and case studies, many of them from Brian’s personal experiences. We recommend you check it out if you’re uninterested in the science but care deeply for the “how-to” part of the story.
We also returned to music and revisited Brian’s eclectic playlists. We focused on his predilection to combine Frank Sinatra and Coldplay into a single “clean” playlist that he uses in client workshops and presentations.
In our grooving session, we discussed whether the tool can be held accountable or is it only the user of the tool? And are you familiar with the Wilhelm Scream? Listen in to find out.
For those of you listening before October 2019, Kurt and Tim will be celebrating our podcast’s 100th episode in Philadelphia at the Pennsylvania Academy of Performing Arts on October 17th. Our lead guest will be Annie Duke.
LinksBrian Ahearn: https://www.influenceatwork.com/about/trainers/brian-ahearn/
Influence PEOPLE: https://www.amazon.com/Influence-PEOPLE-Powerful-Everyday-Opportunities/dp/1733178503
Daniel Kahneman: https://en.wikipedia.org/wiki/Daniel_Kahneman
Robert Cialdini: https://en.wikipedia.org/wiki/Robert_Cialdini
Dan Ariely: https://en.wikipedia.org/wiki/Dan_Ariely
Ellen Langer study: https://www.psychologytoday.com/us/blog/brain-wise/201310/the-power-the-word-because-get-people-do-stuff
Record Store: https://en.wikipedia.org/wiki/Record_shop
Michael Kerrison: https://www.linkedin.com/in/mike-kerrison-760a778/
100th Episode Meetup in Philadelphia on October 17, 2019: https://www.meetup.com/Philadelphia-Behavioral-Science-Meetup-Group/
Kurt Nelson: @motivationguru
Tim Houlihan: @THoulihan
Check out the Behavioral Grooves website: https://behavioralgrooves.com/
ArtistsHamilton: https://www.youtube.com/watch?v=b5VqyCQV1Tg
Queen, Bohemian Rhapsody: https://www.youtube.com/watch?v=vsl3gBVO2k4
Frank Sinatra: https://en.wikipedia.org/wiki/Frank_Sinatra
Coldplay: https://en.wikipedia.org/wiki/Coldplay
Boston: https://en.wikipedia.org/wiki/Boston_(band)
Johnny Cash: https://en.wikipedia.org/wiki/Johnny_Cash
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Alex Blau is a vice president at ideas42 with projects in consumer finance, design and decision-making, and international development. In our discussion, we focused on a new project he’s working on in the area of supervision of people after they're released from incarceration, or what we commonly refer to as parole.
The cost of incarceration and supervision is more than just social – it comes with a big price tag. Nearly $7 billion is spent annually to supervise individuals coming out of the prison system and another $9 billion is spent on incarceration. More than 4.5 million people in the United States are under supervision and government data indicate that roughly two-thirds of those released from prison will be arrested within 3 years.
Roughly 50% of the arrests are for rule violations (the other 50% for committing new crimes). Alex and his colleagues at ideas42 are researching ways to change the context of the world the parolees return to with the hope of reducing recidivism. We talked about the novel interventions they’re testing.
We also discussed a brief history of Jamaican music with an emphasis on the rich catalog of the island nation’s artists, emerging near the middle of the 20th century. In our grooving session, Kurt and Tim cover the implementation-intention framework and how reminders via association can be more powerful than specific triggers, especially when triggers are difficult to identify.
We hope you enjoy our discussion with Alex Blau.
LinksAlex Blau: https://www.linkedin.com/in/alexander-blau-2271788/
ideas42: https://www.ideas42.org/
Annie Duke: https://www.annieduke.com/
Todd Rogers & Katy Milkman “Reminders through Association” https://scholar.harvard.edu/files/todd_rogers/files/rogers_milkman_rta.pdf
Sendhil Mullainathan: https://en.wikipedia.org/wiki/Sendhil_Mullainathan
Laurie Santos, GI Joe Effect: https://www.youtube.com/watch?v=GimHHAID_P0
Reggae: https://en.wikipedia.org/wiki/Reggae
Ska: https://en.wikipedia.org/wiki/Ska
Rocksteady: https://en.wikipedia.org/wiki/Rocksteady
Mento: https://en.wikipedia.org/wiki/Mento
Fugue: https://en.wikipedia.org/wiki/Fugue
David Hussman episode #17: https://behavioralgrooves.com/episode/the-accidental-behavioral-scientist-with-david-hussman/
Kurt Nelson: @motivationguru
Tim Houlihan: @THoulihan
Check out the Behavioral Grooves website: https://behavioralgrooves.com/
ArtistsBob Marley: https://www.youtube.com/watch?v=RhJ0q7X3DLM
Desmond Decker: https://www.youtube.com/watch?v=mxtfdH3-TQ4
Toots and the Maytals: https://www.youtube.com/watch?v=5nqqp5XoyLE
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Steven Sisler may not be a household name, but he should be. Steve is a Master Level Behavioral Profiler and the lead Behavioral Analyst at The Behavioral Resource Group. He consults on personality, career strategy, leadership strategy, culture, spiritual growth, relationship management, and temperament strategy.
We were introduced to Steve by one of our listeners and we were happy to invite him on the show. His wit and wisdom were both entertaining and rewarding in ways that only a guy who has held jobs as diverse as roofing a house to authoring seven books and speaking at conferences can be. Steve’s behavioral focus emerges from his work with personality assessments, and this brought a fresh perspective us as we rarely dive into the tools of the trade. We discussed the value of understanding who we are as individuals to help us better understand how others are. As Steve said, “We don’t see people as they are, we see people as we are.”
We hope you enjoy our conversation with Steve and we’ve shared links to many of the references – and there were many – for those unfamiliar with this field of study.
LinksSteven Sisler: https://behavioralresourcegroup.com/about-us/about-steve-sisler/
King Solomon (Ecclesiastes 9:11): https://quoteinvestigator.com/2015/06/04/race-swift/
Descriptive Self: https://positivepsychology.com/self-concept/
Normative Self: https://philarchive.org/archive/SILAAN-4
The Prince of Egypt (Disney): https://en.wikipedia.org/wiki/The_Prince_of_Egypt
Robert S. Hartman, PhD: http://www.athenaq.com/about-us/robert-s-hartman-phd/
Axiology: https://en.wikipedia.org/wiki/Axiology
Bad Players Make Great Coaches: https://www.thesportster.com/entertainment/top-15-horrible-athletes-who-made-great-coaches/
Turning into a Skid: https://www.youtube.com/watch?v=ONXHtODehHk
Dave Ramsey (radio host): https://www.daveramsey.com/
John G. Geier & Dorthey E. Downey, Aristos: http://www.geierlearning.com/aristos.html
DISC Assessment: https://www.123test.com/disc-personality-test/
Hyper Empathy: https://exploringyourmind.com/hyper-empathy-syndrome-much-good-thing/
Emotional Intelligence: https://www.psychologytoday.com/us/basics/emotional-intelligence
GI Joe Fallacy: https://www.youtube.com/watch?v=GimHHAID_P0
Mirroring: https://en.wikipedia.org/wiki/Mirroring_(psychology)
Pinky & The Brain: https://en.wikipedia.org/wiki/Pinky_and_the_Brain
“Quiet” by Susan Cain: https://www.goodreads.com/book/show/8520610-quiet
“9 Lies About Work” by Marcus Buckingham & Ashley Goodall: https://hbrascend.org/topics/9-lies-about-work/
Meyers Briggs Personality Assessment: https://www.businessinsider.com/myers-briggs-personality-test-is-misleading-2014-6
Kimberlé Crenshaw – Intersectionality: https://blackwomenintheblackfreedomstruggle.voices.wooster.edu/wp-content/uploads/sites/210/2019/02/Crenshaw_mapping-the-margins1991.pdf
Music“A Star is Born” soundtrack: https://en.wikipedia.org/wiki/A_Star_Is_Born_(2018_soundtrack)
Lady Gaga: https://www.youtube.com/watch?v=JPJjwHAIny4
Foreigner: https://www.youtube.com/watch?v=KSOtCMYJqOw
Electric Light Orchestra: https://www.youtube.com/watch?v=aQUlA8Hcv4s
Queen: https://www.youtube.com/watch?v=vbvyNnw8Qjg
Dredg “The Pariah, the Parrot, the Illusion”: https://www.youtube.com/watch?v=73Wt-jhBdtA
“Down to the Cellar”: https://www.youtube.com/watch?v=qDIVA2sDnek
“The Times They Are A Changing” by Bob Dylan: https://www.youtube.com/watch?v=e7qQ6_RV4VQ
“Purple Rain” by Prince: https://www.youtube.com/watch?v=t9X2R_YF4Qc
“Love Will Never Do Without You” by Janet Jackson: https://www.youtube.com/watch?v=0KCvVsNstjE
“Candy Apple Gray” by Hüsker Dü: https://nl.qwerty.wiki/wiki/Candy_Apple_Grey
The Replacements: https://en.wikipedia.org/wiki/The_Replacements_(band)
The Suburbs: https://en.wikipedia.org/wiki/The_Suburbs_(band)
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