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  • It’s not every day you get to interrogate one of your friends, but in this episode, that’s exactly what Hugh gets to do. Dr Ruan Bester has chosen a career journey that is a bit different to that of most of his classmates: instead of opting for a career at home or in one of the ‘normal’ choices like the UK, Aus or the US, Ruan was drawn to working in Asia, where he eventually started his own practice in Macao. (If you’ve never heard of Macao before you’re probably not alone: Macao is a small island off the coast of China about an hour away from Hong Kong by ferry, and is the gambling capital of Asia.) Outside of work, Ruan loves fast things: aeroplanes, race cars and motorbikes. But mostly he LOVES just being a vet. 

    We catch up with Ruan to talk about changes that he perceives in the profession, about sustaining your passion for the job, what life is like for a vet in Macao, and all sorts of weird animals, including flying turtles! Join us for a highly entertaining, slightly alternative look at our incredible profession, with Dr Ruan Bester. 

    For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/. 

    We love to hear from you: if you have a question that you’d like us to answer then leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) 

    If you like what you heard please share the love by clicking on the share button wherever you’re listening to this and sending it to someone who you know would enjoy listening to this. 

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  • In this bonus episode we answer some listener questions. One of our listeners brought it to our attention that, because of Covid, many people who are considering studying veterinary science are not allowed to see practice. How are they supposed to know what life as a vet is like?! They have some questions: What does the day to day life of a vet look like? What do you look for in a veterinary student that makes you think they will become great vets? What do you wish you'd known when you entered the profession? 

    So we've teamed up with Dr Louisa Graham to answer some of those questions for our pre-vet listeners. We hope it helps! 

    We love to hear from you. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) 

    If you like what you heard please share the love by telling your friends and colleagues to check us out.

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  • ECC specialist Dr. Rob Webster gives a beautiful explanation of the key principles of fluid therapy for shock patients, with a focus on the ‘dry’ hypovolemic patient.

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  • Victoria Johnson is a specialist veterinary radiologist and the founder and director of VetCt, a global leader in teleradiology and telemedicine. We dig deep into diagnostic imaging as a career choice: the how’s, the why’s and the why not's, and everything else you wanted to know about it. Victoria tells us her secrets to maintaining a healthy relationship when your significant other is not only a vet, but also your business’s partner - a situation that is not at all rare in our profession. And of course, I can never resist asking a fellow parent,  especially a parent who is such an accomplished business owner, about how they balance parenting with caring for what Victoria calls ‘the other child’ - your business. We also get some pro tips from someone who’s been immersed in working remotely with teams over Zoom long before Covid forced the rest of onto video conferencing on how to successfully communicate remotely without losing the human touch. 

    Find out more about Victoria’s work at https://www.vet-ct.com/au/small-animal/telemedicine-diagnostics/. 

    For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/. We love to hear from you. 

    If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on Instagram. (https://www.instagram.com/thevetvault/) If you like what you heard please share the love by telling your friends and colleagues to check us out.

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  • Roz Lindsay’s career started as a veterinarian. After several years of working in clinical practice in both the UK and Australia, she transitioned into a career in human pharmaceuticals. This is where her interest in business, management and leadership was peaked, with a particular focus on the inner workings of teams within the healthcare professions. Fast forward to the present: these days Roz is an accomplished trainer and facilitator in her learning and development company for healthcare teams. (https://engageyourhealthcareleadership.com/) She has a passion for people development with particular interests in leadership, team development and the neuroscience/psychology of human interaction. Her background in veterinary science with the subsequent years of experience in sales, customer service, operations and management in healthcare services outside of vet gives her a unique perspective into the challenges we face in our profession and is why we loved having her as a guest in the show and why we know you’ll love her content. 

    Roz talks us through her decision to leave clinical veterinary practice and gives some fantastic advice on how to think through the decision for anyone considering leaving the profession. We talk about stress as a neurophysiological response rather than “ just” an emotion, and we explore the concept of 'good stress'. Roz gives us her views on the most common causes of dysfunctional teams in the healthcare sphere, where sayings like ‘all nurses eat their young’ are tragically commonplace, and we talk about the biggest killers of good teams. 

    For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us or visit the podcast website at https://thevetvault.com/. 

    We love to hear from you. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) 

    If you like what you heard help us spread the love by telliing your friends and colleagues to check us out.

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  • In this episode of our business and leadership series with Dr. Shibly we speak to Dr. Zach Lederhose. Zach was about 2 years out of university and just 26 years old when he took the plunge into practice ownership. Ownership is a long term goal for many vets, but most of us feel that we need a certain level of age or expertise before we can even begin to consider it. But is that necessarily true?

    In our conversation we cover career progression, plateaus, pivots, and taking the road less travelled. Zac talks us through his decision making process leading to him buying the practice, and talks us through some of the challenges he’s faced. He gives advice on how to prepare yourself for a leadership role and how to prepare your new team for change. We talk about making ‘good’ mistakes, creating your ‘inner circle and how to put processes in place to guard against burnout.
    And if you’re already a business owner or a more seasoned vet - don’t be fooled by Zac’s age: this episode offers some sound business principles.

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  • In this episode, Alice talks about imaging of the gi tract when you suspect gastrointestinal bleeding, and specifically the use of capsule endoscopy. This is not an entirely new technology, but for a long time, it’s been very limited in it’s usefulness to veterinarians. However, in recent years advances in tech in this field has significantly increased its utility. Alice talks us through when to use it, how to use it, what it’s not good for, and what it’ great for. 

    Our guest for this episode is brought to you by ALICAM. ALICAM is the world’s first veterinary capsule endoscopy unit. It’s a revolutionary way to easily image the gastro-intestinal tract with unsurpassed detail and accuracy, and is achievable at any level of practice. 

    Find out more at https://www.fourlimb.com.au/alicam.

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  • Professor Alice Defarges is a professor of small animal internal medicine, and in this episode, she tells us how to work up and successfully diagnose cases with non-haemolytic anaemia, and specifically, GI bleeding. 
    Our guest today is brought to you by ALICAM. ALICAM is the world’s first veterinary capsule endoscopy unit. ALICAM is distributed in Australia by Fourlimb Surgical Solutions. 
    To find out more about Alicam and to get a listener discount on your first order, go to www.Fourlimb.com.au/Alicam.

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  • If you’re anything like us you might have some preconceptions about surgery and surgeons. Our guest for this episode, Dr Bronwyn Fullagar, will flip those ideas of yours on their heads. Bronwyn is a board certified specialist surgeon who has a different take on what it means, and what it takes, to be a surgeon. When there is not a global viral pandemic she travels the world as a locum surgeon, and in between work stints she shares her skills at several charity organisations in some pretty awesome locations.

    We dig deep into a career in surgery: what it takes, what it looks like - the good and and the bad, including some practical advice on how to become a surgeon . She gives us her tips on how to stop ‘post-op panic’ about things going wrong with your cases, and she shares with us about finding her passion, loving the journey, picking your mentors, how working in the US compares to a career in Australia, and much much more.

    For the show notes or to check out our guests’ favourite resources, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at thevetvault.com

    If you have a question for us we’d like you to leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, or via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you!

    If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.




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  • In part 2 we cover secondary coagulopathy, including the coagulation cascade. Bruce gives us the most simple and memorable explanation of that Y-shaped beast that you’ll ever hear, and we learn how and when to use the tests of secondary coagulation: Activated clotting time, APTT and APT. We get deep into the weeds of the most commonly seen causes that will disrupt the coagulation cascade, and Bruce also clarifies some of the ‘unusual suspects’ - the congenital factor abnormalities. 

    This episode is brought to you by Heska; THE most exciting new player in in-house diagnostics in Australia. Heska aims to change the way you think about and run your in-house diagnostics to save you both time and money while increasing your standards of care. Best of all, you don’t pay a cent for the analysers - you only pay for the test you perform. It’s that simple! Pay less, get more, no tricks. 

    Go to heska.com.au/vetvault to claim your Vet Vault listener exclusive offer of $5000 with of consumables.

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  • In our two-part series on coagulation, we talk to Prof. Bruce Parry, a former clinical pathologist from the University of Melbourne. In part 1 we cover primary coagulation. We talk everything platelets: how to accurately pick cases of thrombocytopaenia, pro-tips to make sure you get to the right answers, and common pitfalls. We also look at the buccal mucosal bleeding time test: how to do it, and what information it will provide. 

    We’re also excited to introduce you to our first-ever sponsor: our guest expert is brought to you by Heska, the most exciting new player in in-house diagnostics in Australia.  Heska aims to change the way you think about and run your in-house diagnostics to save you both time and money while increasing your standards of care. Best of all, you don’t pay a cent for the analysers; you only pay for the tests you perform. It’s that simple. Pay less, get more, no tricks. 

    Go to Heska.com.au/vetvault to get access to a special offer that they’ve created exclusively for Vet Vault listeners, which gives you $5000 worth of free consumables.

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  • Paul Ainsworth is the founding director of the Lincoln Institute, which is a leadership and development organisation for veterinarians and veterinary teams. He is a highly sought after executive coach, facilitator and key note presenter.  Paul is a graduate of the Australian Defence Force Academy, University of New South Wales, the Royal Military College Duntroon and was awarded the prestigious Sasakawa Leadership Scholarship by the Australian Graduate School of Management’s Executive MBA program.
    As an infantry officer Paul has seen international service in 5 foreign countries, culminating in leading an international military observer unit in one of the words harshest environments. Paul has safely lead teams out of crossfire, negotiated the release of hostages, reopened international borders that had been closed due to hostile acts and provided humanitarian relief to communities suffering oppression.
    On resigning his commission, he was appointed Director of Property at ALDI Foods where he oversaw the roll-out of a large number of supermarkets. His appointment as their first Director in Australia ensured his place in establishing the culture of one of the world’s largest food retailers.
    Paul has over 30 years of leadership experience across all socio-economic and geopolitical boundaries making him highly sought after as an instructor and facilitator to all levels of business.

    In this episode Paul tells us epic stories about leadership success and failures. He talks about fear, and the antidote to fear, the art of mindful transitioning as the solution to burnout, having difficult conversations, but more importantly how to prevent the need for difficult conversations. We discuss the biggest challenges a new leader will face in their role and how to avoid those pitfalls, plus how senior leaders can help new leaders fill with roles successfully, and much much more.

    For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at thevetvault.com.

    Connect with us by leaving us a voice message on our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. We’d love to hear from you!

    If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.

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  • What do you do when you are facing something overwhelming? That surgical procedure, that difficult conversation, that business idea... are you spurred into action, or do you feel paralysed? In this quickie Dr Rob shares his thoughts on facing up to the scary and sometimes seemingly insurmountable obstacles on the road to success.

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  • Our guest for this episode is a true veterinary virtuoso, so much so that’s it’s hard to pick just one single job title for him. Dr. Adam Christman is a practicing small animal veterinarian in the same practice where he started his veterinary career as a 14 year old kennel hand, as well as at a local animal shelter, but his veterinary journey has taken him on many interesting paths. These include completing an MBA, regular public speaking, a career in media, social media influencer, published author, Disney aficionado, and most recently to his new role as the veterinary director for DVM 360 and the Fetch conferences. We start our conversation with Adam with an important topic that is very close to my heart: Daschunds! 

    However, the episode does not peak here as you might expect - we cover a wide range of other topics, like Adam’s secrets for when you’re feeling stuck in your career and how to make sure you have a smooth relationship with one of the most precious resources in practice: your nurses. We talk personality types, the brand that is YOU, maintaining energy levels and much much more. Did we mention the daschunds? 

    For the show notes or to check out our guests’ favourite books, podcasts and everything else we talk about in the show, click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/. If you have a question that you’d like us to answer with the help of our guests, leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you! If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.

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  • If you did a little victory dance - and let’s face it, we all did - when it was announced that vets are an essential service during the early days of the covid outbreak, then perhaps we should talk about how you value yourself and the services you offer? Dr. Shibly joins us again to talk about value: how most vets shoot themselves in the foot on a daily basis when it comes to demonstrating value to our clients, and strategies to fix this. Listen carefully for the two words you should never use in front of your clients!

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  • Dr. Alex Hynes is a force of nature: whether she’s on the floor in the emergency hospital, leading her team as a company director, showcasing our profession to the world on the Bondi Vet television show, mentoring the thousands of young vets who look up to her, or taking care of her daughter, you can’t help but be inspired by her passion and energy when she crosses your path.

    In our long awaited episode with Alex we talk to her about where she finds her motivation and whether she ever has bad days. Alex gives us a master class on connecting with our clients: what they need from us, how to effectively give them what they need and how to demonstrate value in what you do. We talk about how things are different during the time of Covid-19 and how you and your business can stand out as a shining light in these potentially dark times.

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  • Dr. Brooke gives some fantastic advice on finding confidence, even when you don’t necessarily feel it, and how to deal with ‘looking too young to be a vet.’

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  • Dr. Dan Phillips earned his veterinary degree from North Carolina State University in 2011 and then completed an internship focused on small animal emergency and internal medicine at Tufts Cummings College of Veterinary Medicine.
    Since then he’s been working as a small animal practitioner near Chicago, and for the last 4 years has served as the primary extern and preceptor director for his group of practices. I had to look up what a preceptor is, and google summarises it as someone who teaches, supports, counsels, coaches, evaluates, serves as role model and aids in the socialization to a new role, which is a pretty good description of Dan’s passion. In fact, he feels so strongly about the importance of mentoring that he partnered with Drs. Dan Markwalder and Adam Conroy from Markroy consulting and the 7S society to create a new venture called Vet Mentor Solutions. With VMS they aim to mentor confident, effective and productive veterinarians through a comprehensive video library of practical small animal techniques and client communication skills.
     
    In this episode Dan demonstrates why he’s qualified to help guide the next generation of vets into the profession: we cover topics like how to effectively give feedback, how to avoid worrying about being judged when you put your opinions out there, teaching to learn, and why goal setting is one of the most important skills you need to develop. We put Dan’s mentoring skills to the test when we ask him how to ask for a pay increase, and Dan gives one of the best summaries we’ve ever heard of how to select the practice you want to work in, and how to interview for culture. His explanation, like all of the content in this episode, won’t just resonate with young vets, but also serves as a useful reminder for practice owners and managers about what to keep in mind when creating positions for less experienced vets.

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  • We talk COVID government bail-outs, financial strategies and HR do’s and don’ts in another business and leadership episode, with Paolo Lencioni - vet turned accountant and veterinary financial management guru. Paolo’s company - APL accountants, helps veterinarians manage every aspect of their business through through careful financial monitoring and tailor-made advice, so he has his finger on the pulse of veterinary business and has a wealth of knowledge to share. He gives us his insights into how to plan and react to save your practice during these tricky times.

    Some of the information relating to government financial support is specific to Australia, but a lot of the thinking and strategies discussed in this episode are universal, so there’s definitely still value here for our non-Australian listeners.
    If you need some guidance for you business get in touch with APL accountants at https://aplaccountants.com.au.


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  • Welcome to the Vet Vault business and leadership series with veterinary practice owner and business coach Dr Shibly Mustapha. In this series we’ll explore ways to make veterinary practice sustainable and profitable.

    Shibly is an owner of a multi-practice group in Australia. He is actively growing his business, and shares with us the same up-to-date lessons and a no-excuses approach that inspires his own coaching clients.

    In our first episode of this new series we start with the elephant in the room: Covid-19 is disrupting businesses everywhere, including veterinary practices. But is it as bad as it seems? Will it affect your business? How do we respond to it, and are there potentially things to be gained from all of this? To check out the show notes click on the webpage link on the episode page wherever you listen to us, or visit the podcast website at https://thevetvault.com/.

    If you have a question that you’d like us to answer you can leave us a voice message by going to our episode page on the anchor app (https://anchor.fm) and hitting the record button, via email at thevetvaultpodcast@gmail.com, or just catch up with us on instagram. (https://www.instagram.com/thevetvault/) We’d love to hear from you!

    If you like what you heard, then please help us to spread the word by subscribing to the podcast (it’s free!), and by telling your friends about us.

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