Episodes
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Dr. Vanessa Calderón, board-certified emergency medicine physician, shares her approach to measuring physician well-being in an ER setting and provides tips on breaking through the “we’ve always done it this way” mentality. Learn more about Dr. Calderón here: https://www.vanessacalderonmd.com/
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AMA team members and playbook co-authors Meghan Kwiatkowski, Program Manager, Physician Practice Sustainability and Taylor Johnson, Manager, Physician Practice Development discuss the latest AMA STEPS Forward® resource: The Private Practice Playbook.
Download the Private Practice Playbook to learn how to join, build, or sustain a private practice: https://bit.ly/PrivatePracticePlaybook
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Missing episodes?
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Dr. Kevin Hopkins, Primary Care Medical Director at Cleveland Clinic and Senior Physician Advisor for Practice Transformation at the AMA, and Lindsey Carlasare, the AMA’s Research and Policy Manager, discuss common regulatory myths and share tools for eliminating guesswork and other administrative burdens.
The AMA’s Debunking Regulatory Myths series provides regulatory clarification to physicians and their care teams. To read more or submit a myth you want us to tackle next: bit.ly/DebunkingRegulatoryMyths
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Dr. Kirk Brower, a physician and Professor of Psychiatry and Chief Wellness Officer at the University of Michigan Medical School, discusses how his personal experience with burnout led to a career focus on burnout prevention and improved well-being for all physicians.
Identify key contributors to physician burnout and the interventions available to address it with the AMA STEPS Forward® Physician Burnout toolkit: https://bit.ly/PhysicianBurnoutToolkit
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Dr. Jeff Panzer, family physician and Vice President of Care Transformation, and Erica Deming, Care Team Coordinator at Heartland Health Centers in Chicago, discuss collaborative care team models and the impact this approach has on patient care.
Learn more with the AMA STEPS Forward® Team-Based Care toolkit: https://bit.ly/Team-BasedCareToolkit
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Dr. Melissa Reily and Dr. Melissa Wolf, Co-Directors of Physician Wellness at Bozeman Health, discuss how to reduce pajama time and work outside of work (WOW) at both the individual and organization-wide level so you can have “more great days.”
Learn more about the AMA Joy in MedicineTM Health System Recognition Program: https://bit.ly/3PF2CRt and access the Getting Rid of Stupid Stuff toolkit: https://bit.ly/3vk5ds5
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Dr. Kevin Hopkins, AMA Senior Physician Advisor and Primary Care Medical Director at Cleveland Clinic, shares how setting healthy boundaries can help physicians avoid heading down the road of fatigue, exhaustion, and ultimately burnout. To learn more, watch Dr. Hopkins’ recorded webinar on this subject here: https://youtu.be/Q6K2G3yed_w.
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Dr. Alfred Atanda, a pediatric orthopedic surgeon and Director of Clinician Well-Being at Nemours Children’s Hospital in Delaware, discusses his pilot project on minimizing unnecessary patient transfers using digital technology and how small interventions can lead to big changes in professional satisfaction and patient care. To learn more, access the AMA STEPS Forward “Getting Rid of Stupid Stuff” toolkit. (Toolkit link here: https://bit.ly/3O4mvQl)
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Dr. Daniel Dunham, Chairman of Medicine at Lenox Hill Hospital, discusses how eliminating unnecessary clicks in the EHR ultimately decreases physician burnout and allows care teams to focus their time on what matters most—patient care. Learn more with the AMA STEPS Forward® Taming the EHR Playbook: https://bit.ly/STEPS-TamingEHR
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Guest Kaiyti Duffy, MD, MPH, Chief Medical Officer at the Los Angeles LGBT Center, discusses how to create a safe and welcoming environment for LGBTQ+ patients—including sensitivity training for care team and staff, use of expansive and affirmative language, and respectful assessment and response to past medical trauma. Additional resources: https://bit.ly/3QAfklD
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Dr. Kyle Christiason, Medical Director and Family Medicine Physician at UnityPoint Health, shares how his child coming out as transgender began a personal and professional journey that ultimately led to the founding of a clinic dedicated exclusively to LGBTQ+ health care in Cedar Falls, IA. Learn more: https://bit.ly/3xa0rgY and https://bit.ly/3Msgigg
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Dr. Jillian Horton, Associate Chair of the Internal Medicine department at the University of Manitoba Max Rady College of Medicine and author of We Are All Perfectly Fine: A Memoir of Love, Medicine and Healing, explains the importance of physicians sharing their own burnout stories and why personal storytelling is a crucial step to improving culture and effecting systemic change. For resources on tackling physician burnout, please visit stepsforward.org.
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COVID-19 is the most far-reaching public health emergency in generations, and its long-reaching effects have overwhelmed and overtaxed the health care community. Guest Dr. Reena Patel, an emergency medicine physician, shares her personal story about how the last two years treating patients amid staffing shortages and systemic issues amplified by the pandemic led to feelings of stress, frustration, and ultimately burnout.
For resources on combating physician burnout, visit stepsforward.org.
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Dr. Nigel Girgrah, Chief Wellness Officer at Ochsner Health System, discusses strategies for creating a culture of well-being at your health care organization – including addressing mental health stigma, building a strong EAP program, employing an opt out vs opt in approach, and encouraging leadership to be vulnerable about their own burnout struggles. Listeners can access various resources focused on physician burnout and wellness here: https://bit.ly/STEPS-Burnout
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Dr. Rishi Manchanda, President and CEO of HealthBegins, walks listeners through the 5 steps health care leaders can take to start translating their commitment to racial and health equity into action. To learn more, check out the related AMA STEPS Forward™ toolkits here: https://bit.ly/RHE-STEPS-HS and https://bit.ly/RHE-STEPS
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Dr. Kevin Hopkins, Primary Care Medical Director at Cleveland Clinic and Senior Physician Advisor at the AMA, discusses the current state of telemedicine and why it’s important for practices and health systems to pivot from a “physician-does-it-all” mentality and embrace team-based care. To learn more, check out the related AMA STEPS Forward™ toolkit here: https://bit.ly/3aRDvbw
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Tom Delbanco, MD, and Catherine DesRoches, DrPH, Co-Founder and Executive Director respectively of OpenNotes, discuss common concerns and best practices when sharing clinical notes with patients. Read the full toolkit on this topic to learn more: https://bit.ly/3w1lgeA.
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Johns Hopkins School of Medicine successfully created a 6-pronged approach to address resident and fellow burnout. Dr. Laura Ann Hanyok, Assistant Dean for Graduate Medical Education and Associate Professor of Medicine, walks podcast listeners through how and why. Read the full Success Story here: https://bit.ly/39pvutu
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Dr. Marie Brown talks with guest Nigel Girgrah, MD, Chief Wellness Officer at Ochsner Health, about how “quick win” system adjustments such as implementing badge logins, synchronizing refills, and decreasing EHR clicks can improve practice efficiency and reduce physician frustration.
To learn more, check out the related AMA STEPS Forward™ toolkit: https://bit.ly/3nqd5oh. (If link is not active, copy and paste the URL into the address bar of your web browser.)
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Elisabeth Stambaugh, MD, Chief Medical Officer at Atrium Health Wake Forest Baptist, discusses how training medical assistants as “Encounter Specialists” can reduce physician burnout, close the value-based care gap, and increase team efficiency and satisfaction. To learn more, read the full Success Story here: https://edhub.ama-assn.org/steps-forward/module/2784471. (If link is not active, copy and paste the URL into the address bar of your web browser.)
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