Episodes
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In this episode, Ann Allard sits down with Brenda Nelson to discuss the 'Loyal Customers' course from Agency University and its powerful impact on client retention in the title insurance industry. Brenda shares key lessons from the course, including strategies for building trust, fostering long-term relationships, and enhancing customer satisfaction. Tune in to discover actionable insights on creating loyal customers who keep coming back, helping your business thrive in a competitive market.
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In an unpredictable world, being prepared for a disaster is more crucial than ever. Join Ann Allard as she talks with Jim Sifflard about the essential steps title insurance professionals and businesses should take to safeguard against natural and man-made disasters. From creating contingency plans to ensuring data security and business continuity, Jim shares expert advice to help you be ready for the unexpected. Whether it’s hurricanes, cyberattacks, or market disruptions, this episode equips you with the tools to protect your business and ensure you can keep operations running smoothly during a crisis.
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In this insightful episode, Ann Allard is joined by Sue Morgan to discuss the impact and benefits of hiring a professional coach for personal and professional growth. Together, they explore the process of finding the right coach, what to look for, and how a coach can help unlock your potential in the title insurance industry and beyond. Whether you're looking to enhance your leadership skills, set clear goals, or overcome obstacles, Sue shares valuable advice on how to make the most out of a coaching relationship and transform your career.
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In this episode, Ann Allard sits down with Peter Croizat to explore the pressing issue of cyber threats in the title insurance industry. As cyber-attacks grow more sophisticated, title insurance professionals must stay ahead of the game to protect sensitive client data and transactions. Peter shares practical advice, real-world examples, and key strategies to safeguard your business from digital risks. Whether you're a seasoned pro or just beginning to navigate the cybersecurity landscape, this episode is packed with essential information to keep your operations secure.
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Continue the insightful discussion with Kevin Pogoda as he and Ann Allard dive deeper into the nuances of talking to owners about title insurance. In this concluding episode, focus shifts to advanced communication strategies, handling objections, and sealing the deal. Learn from Kevin's rich experience on how to build trust and effectively convey complex title issues in an understandable manner. This session is ideal for title insurance professionals seeking to elevate their conversational tactics and secure more confident commitments from property owners.
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Kick off a compelling two-part series with Ann Allard and Kevin Pogoda, exploring the art of discussing title insurance with property owners. In this first episode, delve into the fundamentals of title insurance, why it's crucial for owners, and how to frame your initial conversations. Kevin shares his expert insights on addressing common concerns and making a persuasive case for the protection title insurance offers. Whether you're new to the field or looking to refine your approach, this episode is packed with strategies to enhance your communication skills.
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In the final episode of our series with Bill Svoboda, the focus shifts to the Growth Engine—the dynamic elements of your one-page business plan that drive business expansion. Discover key strategies to accelerate growth, including leveraging market trends and innovating services. Bill and Ann provide actionable advice to turn your plan into a robust growth engine that propels your business forward.
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Join Ann Allard as she welcomes Alison Gareffa, owner of Forefront Coaching, to discuss the transformative power of professional coaching in the title insurance industry. In this episode, uncover the secrets behind effective coaching methods that can propel your career to new heights. Alison shares her expertise on setting goals, overcoming professional hurdles, and harnessing your full potential. Whether you're looking to sharpen your skills or shift your career trajectory, this episode provides valuable insights into how targeted coaching can make a significant impact.
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In the fifth installment of our business planning series, Bill Svoboda joins Ann to discuss the structural needs for scaling your business. Learn about the critical foundations that must be laid out in your one-page business plan to ensure sustainable growth. This episode will offer valuable insights into preparing your title insurance business for successful expansion.
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The fourth part of our series with Bill Svoboda explores the essential element of vision in your one-page business plan. Join Ann as she and Bill discuss how a clear, concise vision statement can guide your business decisions and inspire your team. This episode is a must-listen for anyone looking to clarify their long-term goals and align their team towards a common future.
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In the third episode of our series with Bill Svoboda, we focus on the heart of your business: the Value Proposition. Bill and Ann Allard discuss how to effectively articulate what sets your title insurance service apart from the competition. Learn to distill your unique advantages into a compelling value proposition that resonates with your target audience, all within the streamlined framework of a one-page business plan.
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In a special departure from our usual format, this episode opens with Ann Allard introducing an exclusive interview conducted by Andrew Herbert with Carolyn Monroe, CEO and President of Old Republic National Title Insurance Company. Delve into a deep discussion on leadership as Carolyn shares her insights and experiences from the helm of one of the industry’s leading firms. From her personal leadership style to strategic decision-making processes, this interview offers a rare glimpse into the mind of a top executive who shapes the future of title insurance. Tune in to gain valuable lessons on leadership that can inspire and influence your own career trajectory.
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In the second installment of our six-part series on the one-page business plan, Bill Svoboda returns to dive deep into the critical component of customer segmentation. Join host Ann Allard as they explore how defining your target market on a single page can revolutionize your marketing strategies and business growth. Learn from Bill’s expertise on how to identify and cater to the most lucrative segments of your market, ensuring that your business efforts are both effective and efficient. This episode is essential for title insurance professionals looking to sharpen their focus and tailor their services for maximum impact.
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Streamlining business strategy into a single page, Bill Svoboda, Co-Founder of CloseSimple, joins Ann Allard to unravel the power of the one-page business plan. This episode dives into how condensing your vision can clarify your path to success, making strategic decisions more straightforward and actionable. Discover how Bill’s approach not only simplifies planning but also enhances focus and execution in the dynamic world of title insurance. Whether you're a startup or an established player, this discussion will provide valuable insights into making big impacts with concise planning.
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In an era where digital presence is paramount, how do you harness the power of social media to grow your title insurance business? Ann Allard sits down with social media expert Colin Smith to unlock the secrets of turning online interactions into real-world leads. This episode delves into the strategies that work, the pitfalls to avoid, and how to authentically engage your audience. Colin shares his expert insights on leveraging platforms like LinkedIn, Facebook, and Instagram to amplify your brand and drive business success. Tune in to transform your social media from a passive presence to a lead-generating powerhouse.
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In a marketplace where distinction is key, how does your business stand out? Join Ann Allard and branding expert DJ Finch in a dynamic exploration of developing a powerful business brand. This episode is a deep dive into the essence of branding, offering actionable insights and creative strategies to elevate your title insurance business. From uncovering your unique brand identity to effectively communicating it to your audience, DJ Finch guides us through the journey of transforming your business into a memorable and trusted brand. Get ready to craft a signature brand that resonates with your clients and sets you apart in the industry.
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Dive deep into the art and science of business prospecting with Ann Allard and her special guest, Ron Mercer. This episode is dedicated to uncovering the most effective strategies and untapped avenues for generating new business in the title insurance landscape. Learn from Ron’s extensive experience as he shares insights and real-life examples to help you identify and capitalize on new opportunities, ensuring your agency's growth and sustainability in a competitive market.
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Join Ann Allard and special guest Brenda Nelson as they dive into the essential world of business process analysis for title insurance professionals. Learn how important it is to review and improve your business processes to achieve unprecedented efficiency and customer satisfaction. This episode is a treasure trove for anyone looking to elevate their operational strategies and ensure their company not only survives but thrives in today's competitive market.
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In this crucial episode, Ann Allard sits down with cybersecurity expert David Tandy to tackle the growing threat of cybercrime in the real estate sector, particularly within title insurance. Discover practical strategies, tools, and insights to safeguard your business and clients from digital threats. Tune in to arm yourself with knowledge and transform into a cyber-savvy professional in the ever-evolving landscape of real estate transactions.
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Dive into the world of team building with Ann Allard and her guest, Sue Morgan. This episode focuses on how the Agency University Program, Taking Flight with DISC and the personality assessment framework can revolutionize team dynamics in title insurance. Uncover the secrets to understanding and leveraging individual strengths for collective success.
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