Episoder
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Today I’m speaking with Val Steed, Director Accountants, Zoho Corporation
In this episode, we talk about . . .
Zoho Corporation's journey in the accounting technology industry, from its founding in 1996 to its current position as a leading provider of integrated business solutions
The company's focus on privacy, security, and long-term vision, with a family-like culture and commitment to employee retention
Zoho's conservative management approach and profitability since day one, even during challenging times like the pandemic
The challenges of working as a US-based employee for an Indian-based company, including navigating cultural nuances and time zones
Zoho's integrated platform, which offers a suite of over 55 web apps and 75 mobile apps, including accounting, CRM, and other business tools
Zoho's efforts to adapt its products to local markets, such as incorporating Australian tax and payroll requirements
The company's annual Zoholics conference, including the partner-focused Inspire event, and its plans for AI integration in its products
Insights into Zoho's growth and competitive landscape in the accounting industry, as well as the challenges of reaching the target audience in the Australian market
Contact details:
Val Steed https://www.linkedin.com/in/valsteed/
Zoho Corp https://www.zohocorp.com/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Heather Smith and Tyler Caskey, Partner at The Bean Counters discuss features, functionalities and updates in the Accounting Apps from June July 2024.
Highlights from this episode include:
A discussion around the importance of Apps offering training, ongoing training and training to meet different learning styles.
Zohos expansion plans into Australia, and its vast platform offerings.
Employment Hero's Smart Match system which checks candidate interest levels for your new jobs and auto-shortlist those interested. A potential competitor to Seek & LinkedIn.
The payroll solution Gusto’s launch into the Australian market with an all-in-one platform for all-over-the-world teams.
The data quality tool XBert has released the ability to develop customisable XBerts, giving you the ability to monitor areas of interest to you.
Contact details:
Tyler Caskey https://www.linkedin.com/in/tylercaskey/
The Bean Counters https://www.thebeancounters.com.au/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m sharing with you a recording of a keynote entitled "Developing and Keeping a Competitive Advantage," given by Philip Fierlinger, co-founder of Upstock and co-founder of Xero.
Philip Fierlinger discusses his experiences and insights on developing and maintaining a competitive advantage in the technology and accounting sectors. He shares his journey from working on the first smartphone at General Magic to co-founding Xero and Upstock. The talk focuses on the importance of creating extraordinary user experiences, transforming pain points into pleasurable experiences, and adhering to a strong vision and values.
Highlights from the session include:
Philip Fierlinger shares insights on developing and maintaining a competitive advantage, drawing from his extensive experience in the tech and accounting industries.
Discusses his journey from working on General Magic's first smartphone to co-founding Xero and Upstock, highlighting key milestones and lessons learned.
Emphasises the importance of transforming technology into "magic" through exceptional user experience design, making technology seamless and user-friendly.
Explains how Xero succeeded by turning the painful process of bank reconciliations into a pleasurable and engaging experience, fundamentally changing the perception of accounting software.
Describes the creation of Upstock to address friction in the B2B supply chain for foodservice, offering a digital platform that levels the playing field for small suppliers.
Highlights the significance of having a clear vision and strong values as the foundation for business operations, ensuring long-term success and competitive advantage.
Shares lessons on the critical role of customer research and feedback, and the importance of early adopters in refining and validating the product.
Discusses how cultivating a positive company culture and retaining employees can be achieved through adhering to guiding principles and providing support, such as coaching and counselling.
This is the third podcast I’m bringing to you from the 2024 Tropical Innovation Festival held in June, in Cairns, in beautiful Far North Queensland. If you are interested in the topic or the vibe of the event, I encourage you to go back and listen to the other two episodes and reach out to the Tropical Innovation Festival if you want to be part of future festivals. I will drop their contact details in the show notes.
The audio was recorded during a lunchtime session. At the start, you can hear the emcee of the event, who is also the conference co-organiser, Tara Diversi.
Contact details:
Tropical Innovation Festival: https://www.tropicalinnovationfestival.com.au/speakers
Phil Fierlinger: https://www.linkedin.com/in/fierlinger/
UpStock: https://www.upstock.app/
Xero: https://xero.com/
Tara Diversi : https://www.linkedin.com/in/taradiversi/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
Other podcast episodes of interest
Building Your Startup’s Profile with Media | TIF24 https://heathersmithsmallbusiness.com/2024/07/18/building-your-startups-profile-with-media-tif24/
MediaPhones, Accounting Dashboards & Digital Marketplaces: The Design Journey of Xero’s Co-Founder | Philip Fierlinger
https://heathersmithsmallbusiness.com/2023/11/30/mediaphones-accounting-dashboards-digital-marketplaces-the-design-journey-of-xeros-co-founder-philip-fierlinger/
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Marc Orchard and Heather Smith discussed the importance of accountants and bookkeepers in high growth tech companies, highlighting the challenges of serving early stage companies with complex needs. They emphasised the need for upskilling and capability building, as well as the importance of building relationships in the startup ecosystem. Marc Orchard added to the conversation by discussing the integration of accounting and finance with technology, and the potential for Chartered Accountants Australia and New Zealand to sponsor innovation events. Heather Smith and Marc Orchard later discussed the challenges professional service providers face in managing risk tolerance, emphasising the importance of differentiating between personal and business risk tolerance and valuing experience and wisdom in building up risk tolerance.
Marc Orchard
Website: https://planetstartup.com.au/
Linkedin https://www.linkedin.com/in/marcorchard/
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Join us for insightful discussion on how startups can effectively build their profiles through media. I’m sharing with you a recording of a panel session entitled “Building Your Startup's Profile with Media” This was recorded at the 2024 Tropical Innovation Festival that is held in Cairns in June.
Here are the top five takeaways from our expert speakers:
Understand the Media Landscape:
Modern media is diverse and accessible, ranging from traditional outlets like TV and radio to digital platforms like podcasts and social media. Recognising the right platform for your message is crucial.
Craft a Compelling Story:
Your story should be relevant, relatable, and engaging. Focus on the human element to make your narrative resonate with the audience.
Build a Strong Founder Brand:
Before seeking media attention, establish your own platform with clear, consistent messaging. This controlled content can attract media interest and help shape your public image.
Focus on Trust and Integrity:
Authenticity is key. Media interactions should demonstrate integrity and trustworthiness to build credibility with your audience and the media.
Leverage Modern Media Tools:
Use trending platforms like TikTok to share behind-the-scenes content and engage with a different audience. This can help you document your journey and create valuable content for future media opportunities.
This discussion, was part of the Tropical Innovation Festival #TIF2024.
https://www.tropicalinnovationfestival.com.au/
Contact details:
Carmen Braidwood : https://www.linkedin.com/in/carmenbraidwood/
Gemma Clancy : https://www.linkedin.com/in/gemmaclancy/
Accounting Apps newsletter: http://accountingapps.io/
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m speaking with Michael King: Michael is the CEO of KFE Solutions, which is the top rated Fractional CFO firm in Dallas, Texas. He’s also the creator of The CFO Accelerator, where he helps Accountants and fractional CFOs start, scale, and optimise their advisory services. He is also the host of, The CFO Report, where he shares tips, tricks, and hacks he discovered over the past 7 + years building his fractional CFO firm. https://www.linkedin.com/in/iammichaelking/
In this episode, we talk about . . .
- Fractional CFOs should focus on providing insights, not just generating reports.
- Accurate, timely financial data is critical for fractional CFOs to provide valuable insights to clients.
- Automating financial reporting with tools like G-Accon can save time and reduce errors.
- Building a simple, effective tech stack is crucial for fractional CFO success.
- Partnering with the right technology, like G-Accon, is key for streamlining operations.
- Fractional CFOs should start with simple, core financial metrics to empower clients for better decision-making.
- The fractional CFO industry offers significant potential for impact and growth.
- Leveraging pre-built templates and automation in tools like G-Accon can help fractional CFOs streamline report generation.
- While emerging technologies like AI and ChatGPT have potential, they may not yet be ready for practical application in fractional CFO work.
Learn more about G-Accon:
https://www.accon.services/
https://www.linkedin.com/company/g-accon
https://twitter.com/G_AcconServices
https://www.facebook.com/gacconaddons/
Contact details for Michael King:
W: https://www.thecfoaccelerator.com
L: https://www.linkedin.com/in/iammichaelking/
Contact details for Heather Smith
Accounting Apps newsletter: http://AccountingApps.io
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
Earn CPE at EarMarkCPE
https://www.earmark.app/course/6981af0c-7e4c-4b33-a47a-7a282678040f
Webinar : https://streamyard.com/watch/ehqxCdXGcjAE
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AI will increase software productivity and enable users to create their own apps, multiplying software abundance
I’m sharing with you the audio from a session I hosted as part of the Australian CFO Summit 2024 produced by Weel. It’s called: “Scale your business on Xero without needing a dozen other Apps and Add-ons”
The presenter is Michael Wood, the Founder and CEO of Translucent.
- Michael Wood discusses the exponential growth of software in businesses from the desktop era to the cloud and AI eras
- Wood argues AI will increase software productivity and enable users to create their own apps, multiplying software abundance
- The challenges of fragmented data, security, cost and vendor management with abundant software apps are highlighted
- Compound startups are presented as a solution, exemplified by Translucent, consolidating finance apps and data into a unified platform
- Benefits of the compound startup model include reduced cost, streamlined management, improved productivity and AI readiness
Contact details:
Australian CFO Summit https://summit2024.australiancfo.com/
Translucent: https://www.translucent.io/
Michael Wood : https://www.linkedin.com/in/michaelwood/
Translucent https://www.translucent.io/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Financial controls enable accountable growth by distributing responsibility across teams…
Today I’m speaking with:
Meena Berry, Senior Partnership Manager, Xero
Cassandra Scott, Head of Bookkeeping, ApprovalMax
Brendan Lucas, Head of Accounting, ApprovalMax
In this episode, we discuss:
- ApprovalMax & Xero survey results revealing many businesses lack key financial controls
- Stories of businesses defrauded due to inadequate internal verification processes
- How financial controls enable accountable growth by distributing responsibility across teams
- The importance of supplier verification and approval processes in mitigating fraud and non-compliance risks
- The role of audit trails, budget checks, and real-time alerts in enhancing financial oversight
- Case studies demonstrating how ApprovalMax and Xero streamline approval workflows
- The significance of continuously improving controls as businesses scale
Key takeaways:
- Revisit and continuously improve your financial controls
- Discuss the value of financial controls with clients
- Check E-invoicing capabilities in Xero and get registered
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
Brendan Lucas https://www.linkedin.com/in/brendanlucasca/
Cassandra Scott https://www.linkedin.com/in/cassandrascott/
Meena Berry https://www.linkedin.com/in/meenaberry/
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Today I’m speaking with Damien Greathead Head of Marketing - Accountant & Advisor Group, Intuit Australia
Our guest is a dynamic sales and marketing leader who excels in helping venture-funded software companies build robust sales and marketing functions. With a specialised focus on the accounting and fintech verticals, he has a proven track record of establishing brands and expanding customer bases across North America, EMEA, and Asia Pacific regions. He has successfully collaborated with both small and large teams across various time zones, driving impressive growth in scale-up companies, achieving over 70% growth year-on-year. He is the co-host of the Podcast: Strategy and the Virtual Controller with Penny Breslin. He worked at Ignition when it was called Practice Ignition and Dext when it was called Receipt Bank and now he is Head of Marketing - Accountant & Advisor Group, Intuit Australia.
Damien discusses his career in accounting technology marketing across the globe. He shares updates to QuickBooks features and upcoming events in Australia. He emphasised the importance of customer empathy and stories in SaaS marketing. We discuss how the Apps do have insightful data, and can truly partner with businesses, to help them grow.
In this episode, we also talk about . . .
- Damien Greathead's background in the accounting industry across multiple global roles
- Early experiences recognising technology potential in accounting firms
- Embracing change management processes with clients at Receipt Bank
- Navigating the complex US tax system and state compliance
- Iterating Receipt Bank's value proposition without a GST/VAT system
- Opening and growing Receipt Bank's US office
- Returning to Sydney after 15+ years abroad
- Leading Intuit Australia's adviser marketing team
- Educating on QuickBooks features to boost confidence and adoption
- QuickBooks Tax powered by Logic for seamless tax integration
- Highlighting QuickBooks Online Advanced capabilities
- Launching the QuickBooks Go community platform
- Getting customer feedback through workplace observations
- Marketing advice for Apps who want to connect with Intuit Australia, and their customer base.
- Understanding problems through deep customer empathy
- Sharing customer stories to fast-track app development
- The podcast, "Strategy and the Virtual Controller," Damien co-hosts with Penny Breslin, the CEO of MoneyPenny, which focuses on intentional planning through small goals inspired by Strategy and the Fat Smoker: Doing What's Obvious But Not Easy by David H. Maister
Contact details:
Damien Greathead : https://www.linkedin.com/in/damiengreathead/
Intuit Australia : https://quickbooks.intuit.com/au/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today, I’ve something exciting to share with you. You know how you get excited when a lost Beatle or Nirvana track is found, well the extraordinary Alexi Boyd uncovered the audio of a panel discussion from Sydney Xerocon PreXerocon 2023. I honestly thought I’d never hear it again, and then mid March she sent me a copy - making me a very happy podcaster cause I get to share it with you. The panel discussion was held at the beautiful Hinchcliff House at Circular Quay. Unfortunately the room was a little noisy on the day of the event. However much to my surprise the audio quality is really quite good.
The topic for discussion was “Unravelling the future of AccounTech”.
If you are a regular listener you will know, I value bringing diversity to these tech conversations: The moderator Alexi Boyd ran a BAS and Bookkeeping business for 8 years. She is the Radio Show host of Small Biz Matters and now works in policy strategy and government relations. Her background led her to take the conversation in an interesting direction, consumer data rights and restrictions on data and innovation and the differences between data protection laws in Europe, UK, and Australia.
This event was the first time Sabby Gill, the new Dext formerly Receipt Bank CEO, had spoken in Australia. Sabby had literally just got off the plane. London based Sabby Gill brought an overseas perspective, as well as his 35 years in the UK technology sector. Aly Garrett is a modern, technology savvy accountant, from South Australia. She represented accountants, their small business clients, and living outside the major Australian cities, brought a regional perspective to the conversation.
Roger Gregg brought that unique energy that comes with being a Fintech founder, plus his expensive knowledge of the hospitality and brewing industry, which certainly flavoured the conversation.
I shall add in some recent relevant news, congratulations are in order, 10 months after recording this, it has been announced that the Access Group Has Entered Into an Agreement to Acquire Pioneering AP Automation Provider, Lightyear
Let me fill you in on a bit of a backstory. The Gregg brothers were one of the original App partners, with their solution InvitBox. I’m thinking within the first ten years? InvitBox won Xero emerging app partner in 2013. Then in May 2014 Intuit acquired InvitBox. The very blue boys turned green overnight. Several years later, in quite an unprecedented move, they bought InvitBox back from Intuit for a single dollar! And relaunched as LightYear.
Here we are ten years later, and they have sold again, this time to The Access Group.
Read more here: https://www.linkedin.com/feed/update/urn:li:activity:7194623580830105601/
https://heathersmithsmallbusiness.com/2024/06/06/unravelling-the-future-of-accountech-sydney-xerocon-2023/
Contact details:
Alexi Boyd https://www.linkedin.com/in/alexiboyd/
Small Biz Matters https://smallbizmatters.com.au/
Aly Garrett https://www.linkedin.com/in/alygarrett/
Sabby Gill https://www.linkedin.com/in/sabbygill/
Roger Gregg https://www.linkedin.com/in/rogergregg/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Heather Smith and Tyler Caskey discuss feature and functionality releases, new integrations, pricing adjustments, and acquisitions in the Accounting Apps space during March, April, May ‘24.
Today I’m speaking with Tyler Caskey Partner at The Bean Counters. In this episode, we talk about . . .
News and updates from Xero, QuickBooks & MYOB were discussed, including new features, integrations, pricing changes, and acquisitions
Stories from the Inventory management space, including pain points and promising solutions explored
Practice management tools for accounting firms featuring FYI Elite: Combined document, employee, and practice management solution.
Apps recommended for both work and personal use, such as donate blood and seven rooms
Lightyear acquisition by The Access Group analysed for hospitality industry benefits
Synder & Cin7: Integration for seamless inventory and financial management.
Fathom Reporting: Compare Actuals YTD + Budget against the Full Year Budget reporting.
Calxa Features: Bulk Connections for multiple Xero organisations, and Sub-Accounts for detailed financial tracking.
Finlert’s SubSync: Integration between Stripe and Xero.
A2X Accounting: New Settlements and Payouts page for e-commerce transaction reconciliation.
BOMA Marketing AI: Content Assist for customising marketing content.
Sharesight: Enhanced trade file upload functionality.
Netgain: Automates repetitive back-office tasks, specialises in ERP software solutions.
NetSuite Updates: Enhanced inventory transfer settings, batch payment approval workflows, and options to mask company bank account numbers in electronic payment files.
New apps we’ve tried recently and a few personal favourites
Follow up on stories from the last episode.
WorkflowMax by Xero Retirement: Last day to access is 26 June 2024. Users need a migration plan now!
Xero New Invoicing: Heather has switched to New Invoicing! But Tyler switched back to Classic invoicing.
Many thanks to the sponsors of todays episode:
Employment Hero Fathom Reporting XBertContact details:
Tyler Caskey https://www.linkedin.com/in/tylercaskey/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m speaking with Adam Riches, CEO & Co-Founder of Netgain
In this episode, we talk about . . .
- Adam Riches discusses the new lease accounting standards IFRS 16 and ASC 842, and how Netgain helps clients navigate the complexities
- Riches shares how Netgain automates lease data extraction from contracts using AI to save accountants time
- The challenges of managing cash flow visibility and bank reconciliations for businesses are highlighted
- How Netgain's tools like its close module help speed up the month-end close process and improve data quality
- The history of accounting software development is examined, from mainframes to Excel, and how Netgain aims to continue innovating
- Potential applications of AI in accounting are explored, such as automating bookkeeping tasks and catching previously overlooked errorsContact details:
Adam Riches linkedin.com/in/adam-riches-cpa
Netgain: https://www.netgain.tech/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m speaking with Sarah Lawrance, Founder & CEO of Hot Toast. In this episode, we talk about . . .
- Sarah Lawrance shares her journey from childhood fascination with business to becoming a Certified Practicing Accountant (CPA) and founding her firm Hot Toast
- Lawrance discusses her formative career experiences in Australia, London and fast-growth startups, and the inspiration for starting her own business
- Sarah describes her role as a CFO for rapidly growing businesses, helping clients scale through advisory services, reporting, and finance team development
- Sarah integrates technologies like G-Accon and SYFT to deliver data insights, and sees opportunities in AI and machine learning"I'm a big fan of G-Accon. I really love that tool. It's such a beautiful little connector that we pull lots of data out. We use it with Google Sheets. The creatives love Google Sheets, and they love zeros. So to be able to just link those two up and then kind of manipulate those into our own kind of models is a massive win for us."
- When she could not find an age appropriate soccer club, she started her own women's soccer team. The team has since expanded to over 100 members in the eastern suburbs of Sydney.- Frustrated by a lack of female board opportunities she co-founded the Global Women's Accounting Influencers community
- The conversation covers mentoring the next generation, leveraging networks, and the power of community in the accounting industryContact details:
Sarah Lawrance https://www.linkedin.com/in/sarah-lawrance-fcpa-83894516/
Hot Toast : https://hottoast.com.au/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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- Heather Smith moderates a debate between accounting software pioneer Michael Wood and tech strategist John Toon on the pros and cons of Excel vs Software
- Michael argues that while Excel excels for individual tasks, software is better suited for collaboration and building efficient workflows for businesses
- John counters that users, not the tools, are often to blame for Excel's downfalls, and that Excel can effectively replace basic accounting tasks for some clients
- The debate weighs the impact of tools on practice efficiency, profitability, and eventual sale value, with both sides acknowledging Excel's enduring relevance alongside advancing software
- Listeners are polled on the winning side to much debate, highlighting the complexities of choosing the right tools for each accounting need
Michael Wood https://www.linkedin.com/in/michaelwood/
https://www.translucent.io/
John Toon https://www.linkedin.com/in/johntoon/
Podcast https://digitoolsinaccrual.world/
Community https://www.digital-disruptors.com/
Beever and Struthers https://www.beeverstruthers.co.uk/
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m debating Samuel Green, UK Partnership Account Executive of Employment Hero on AI vs the human touch in accounting at the Festival of Accountants and Bookkeepers
- Smith argues the human touch is crucial for customer service and empathy while Greene emphasises AI's potential for efficiency and insights
- Both agree AI can streamline repetitive tasks but human oversight is still needed
- Attendees question how AI will evolve and what to consider when choosing software
- Smith encourages evaluating long-term roadmaps and support while Greene discusses AI use cases at Employment Hero
- They find consensus that selective AI use can enhance but not replace the human experience in client relationships
Write up from the debate
AI and the case for the human touch
https://www.accountingweb.co.uk/tech/accounting-software/ai-and-the-case-for-the-human-touch
Samuel Green https://www.linkedin.com/in/samuelgreen14/
https://employmenthero.com/
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Heather Smith shares interviews from the Festival of Accountants and Bookkeepers in Birmingham, including conversations about launching a UK version of XBert, the funding journey of a founder, updates on Sage products, and Richard Sergeant's advice for vendors. Insights cover compliance, automation, growth and more.
- Interview with Will Rush - GM(UK) for XBert discussing launching their platform in the UK
- Conversation with Lucy Cohen - Co-founder and CEO of Mazuma, about starting her business and her recent funding journey (Featuring Alex Falcon Huerta)
- Updates on BrightPay payroll from Donal Carr - Senior Account Executive Bright Software
- Overview of Sage's offerings for accountants from Chris Downing - Director of Product Marketing | Accountants and Bookkeepers Sage
- Richard Sergeant - Managing Director Principle Point shares tips for vendors working with accountants
- Mark Lee Facilitator BookMarkLee.co.uk
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m sharing with you a webinar I hosted on behalf of Projectworks and WorkGuru that provides an overview of alternatives to WorkflowMax by Xero as it reaches end of life 26 June 2024.
The panellists who joined me were:
Heidi Seal Ops Consultant at Business Sense (NZ) Matthew Peng Founder at Business Continuum Matt Hayter Co-Founder at Projectworks Tony Harcourt Co-Founder at WorkGuruThe panellists discussed the triggers for change, comparing features of the two solutions. They explored how each platform caters to different industries. The expert implementers shared case studies of successful migrations, highlighting challenges and opportunities clients faced. The presentation covered developing a migration strategy, including exporting data, mapping business processes, and change management. Attendees learned about assessing potential solutions by considering key questions, desired outcomes, and post go-live improvements. The session emphasised preparing early by testing new platforms and leveraging experienced partners for a smooth transition. Overall, the webinar helped attendees understand options for transitioning away from WorkflowMax by Xero to Projectworks or WorkGuru.
The Flow of the webinar
Understanding the Transition Trigger for Change Market Reaction Comparative Overview of Solutions Common Features Target Industries Points of Difference Deep Dive into Migration Migration Strategy Case Studies Assessing Solutions Preparation for TransitionRelevant links
Heidi Seal Ops Consultant at Business Sense (NZ)
L: https://www.linkedin.com/in/heidiseal/
B: https://businesssenseconsulting.co.nz/
Heidi Seal Resources
The WorkflowMax Changeover Workshop : https://drive.google.com/file/d/1P7arD82_9YSyW26ekE6ryY6bSR4Z1EQf/view
The 7-step process for implementation success : https://drive.google.com/file/d/1Q_nif1fqgCcXfu8o90JhtXscvBhG5CQl/view
Matthew Peng Founder at Business Continuum
L: https://www.linkedin.com/in/matthew-peng/
B: https://businesscontinuum.com.au/
Matt Hayter Co-Founder at Projectworks
L: https://www.linkedin.com/in/matthew-hayter-9180037/
B: https://projectworks.io/
Tony Harcourt Co-Founder at WorkGuru
L: https://www.linkedin.com/in/tony-harcourt/
B: https://workguru.io/
Tony Harcourt Resources
Migrating from WoFM to WorkGuru Overview : https://support.workguru.io/support/solutions/articles/43000698451-migrating-from-workflowmax-to-workguru-overview
WFM to WorkGuru One-Click Migration Tool : https://support.workguru.io/support/solutions/articles/43000699631-wfm-to-workguru-one-click-migration-tool
Support Solutions Hub : https://support.workguru.io/support/home
Contact details:
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Tyler Caskey, Partner at The Bean Counters joins me in this episode. Here are five interesting insights we talk about in the show:
1. Live Banking and Direct Digital Receipting: Tools like Weel and Airwallex enable real-time banking transactions, while solutions like Slyp and Tyro streamline payment processes by sending receipt details directly to accounting systems, reducing manual data entry.
2. Global Banking Solutions: Digital technology solutions like Airwallex, OFX, Paytron, and Wise facilitate international transactions with ease, offering competitive rates and near real-time transfers and bill payments in multiple currencies.
3. Google's Updates: Google is removing underutilised features across Android, including some related to voice controls, and shutting down its podcast app in favour of integrating podcasts into YouTube Music. This shift intrigued the author, who recently upgraded their device.
4. Updates in the Reporting Space: Various accounting software solutions have introduced updates, such as Calxa's unlinked accounts feature for cash flow forecasting, Fathom's improved KPI library experience, and G-Accon's introduction of automatic workflows within Google Sheets.
5. Xero's Invoices Changes: Xero is retiring classic invoicing in September 2024, prompting concerns from the community about missing features, like the ability to process an overpayment, inability to edit exchange rates, and inability to invoice bulk contact groups. However, you can quickly switch back if you need features only currently available within classic invoicing.
These insights highlight the ongoing technological advancements and changes within the accounting industry, offering both opportunities and challenges for practitioners and stakeholders alike.
Contact details:
Tyler Caskey: https://www.linkedin.com/in/tylercaskey/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m speaking with Cassandra Scott, Director of Laurus Bookkeeping
In this episode, we talk about . . .
- Delve into how Xbert leverages AI to scrutinise client accounting data, spotlighting over 80 potential anomalies and risks.
- Discover the power of automating routine tasks such as payroll, BAS, and bookkeeping with standardised workflows.
- Learn how Cassandra efficiently mapped her first 10 workflows in just half an hour, enhancing consistency.
- Explore Xbert's scheduling capabilities, enabling the assignment of recurring tasks to various cycles, from daily to fortnightly.
- Understand the significance of using client notes to capture unique requirements for bespoke workflows.
- Gain insights into data-driven reporting and analytics, offering a glimpse into staff performance and client engagements.
- Uncover how customisable reporting allows practices to dissect data from diverse angles.
- Get a peek at roadmap features like capacity management, utilising timesheet data for optimal scheduling.
- Hear about the transformative impact Xbert has had on Cassandra's practice, facilitating work with global clients.
Contact details:
XBert: https://www.xbert.io/
Cassandra Scott: https://www.linkedin.com/in/cassandrascott/
Bookkeepers in Practice FaceBook Group : https://www.facebook.com/groups/1652992464953692
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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Today I’m speaking with Jonathan Gaunt, co-founder of of Socket Digital, Xavier Analytics & FD Works
In this episode, we talk about . . .
Jonathan's transition from corporate accounting to entrepreneurship, embracing new opportunities and control over his career.
Insights from working with Dragon's Den investor Richard Farleigh, focusing on solutions over limitations.
Practical tips for enhancing your LinkedIn profile to attract more followers and connections with engaging content.
The importance of storytelling with numbers and identifying the pivotal "clunk moment" in business.
The role of co-founding Xavier Analytics in improving data quality and introducing new workflow automation tools.
Reflections on selling a business and fostering innovation within larger organisations.
Development of innovative proposal software for accountants, driven by needs identification and process innovation.
Advice for entrepreneurs: be courageous, focus on controllables, and enjoy the entrepreneurial journey.
This episode is kindly sponsored by Fathom all in one reporting, analysis and forecasting.
Contact details:Jonathan Gaunt: https://www.linkedin.com/in/jonathan-gaunt/
FD Works: https://www.fd-works.co.uk/
Xavier Analytics: https://xavier-analytics.com/
UseSocket: https://www.usesocket.com/
Accounting Apps newsletter: http://HeatherSmithAU.COM
Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind
LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/
YouTube Channel: https://www.youtube.com/ANISEConsulting
X: https://twitter.com/HeatherSmithAU
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