Episodes
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Edge AI Revolution: Building Private Enterprise Automations with Knapsack's Mark Heynen
Mark Heynen is the Co-founder and Chief Product Officer at Knapsack, where he's building private AI automations for enterprise use. A seasoned entrepreneur and technology executive, Mark has founded five companies and held key positions at tech giants including Google and Meta (formerly Facebook). His career spans from pioneering online pricing analytics in London to expanding mobile technology access in emerging markets.
Episode Highlights:
[00:00-03:21] From Startup to Big Tech: Heinen's Journey
[03:21-06:36] Knapsack's Three Pillars for Enterprise AI
[06:36-10:00] Edge Computing Transforms Small Language Models
[10:00-15:40] AI Applications Across Industry Sectors
[15:40-20:05] AI Automation Reshapes Future of Work
[20:05-23:23] Transforming Professional Work Through AI
Episode Links:
Knapsack: https://www.knapsack.ai/
Mark Heynen’s LinkedIn: https://www.linkedin.com/in/markheynen/
Mark Heynen’s Twitter: http://x.com/markheynen
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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The Human Firewall: AI's Double Edge in Cybersecurity with Rob Gurzeev of CyCognito
Rob Gurzeev is the CEO and Co-Founder of CyCognito, a cutting-edge cybersecurity company trusted by over 20 of the Global 100 companies. With a background in the elite Israeli Intelligence Corps unit 8200, Rob brings a unique blend of offensive security expertise and innovative thinking to the cybersecurity landscape. Prior to founding CyCognito in 2017, he led the Offensive Security group at C4 (later acquired by Elbit Systems), where he developed intelligence-gathering platforms for agencies.
Episode Highlights:
[00:00] Introduction: HumAIn and Rob Gurzeev
[01:01] Rob's Journey: Intelligence to Silicon Valley
[02:03] Technology Potential vs. Implementation Gap
[04:02] Application Security's Coverage Problem
[06:20] Attackers Exploit Path of Least Resistance
[09:03] AI: Double-Edged Sword in Cybersecurity
[11:35] AI Revolutionizing Reconnaissance
[15:40] Precision and Recall in Security AI
[17:19] Asset Classification and Attribution Challenges
[21:01] Scale of Vulnerability Management
[26:04] Critical Thinking in AI Age
[28:39] CyCognito's External Attack Surface Management
[30:51] Closing Thoughts
Episode Links:
CyCognito: https://www.cycognito.com/
Rob Gurzeev’s LinkedIn: https://www.linkedin.com/in/gurzeev/
Rob Gurzeev’s Twitter: https://x.com/Rob_Gurz
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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Beyond Spreadsheets: How Ambient AI is Reshaping Financial Planning with Runway’s CEO Siqi Chen
Siqi Chen is the CEO and Founder of Runway, a finance platform revolutionizing business planning and analysis. With a diverse background spanning gaming, social media, and technology, Siqi has been a serial entrepreneur and leader in the tech industry for over two decades. He previously served as CEO of Sandbox VR and held executive positions at Postmates and Zynga. Siqi's experience ranges from software engineering at NASA's Jet Propulsion Laboratory to founding and selling a gaming company to Zynga. His expertise in product development, growth strategies, and financial planning has led him to create Runway, a platform that aims to disrupt the $80 trillion business industry by integrating ambient intelligence into financial planning and analysis. Siqi is also an angel investor, supporting various successful startups in the tech ecosystem. He holds a BA in Mathematics and Computer Science from the University of California, San Diego.
Episode Highlights:
[00:03] Introducing Runway: Revolutionizing Financial Planning
[01:39] Redefining Finance Through Software
[03:30] Sandbox VR: Catalyst for Financial Innovation
[06:12] Reimagining Interfaces: Design-First Financial Approach
[08:07] Ambient Intelligence: New AI Paradigm
[10:46] Building Complex Products: Challenges and Innovations
[13:44] Common Pain Points in Financial Planning
[16:33] Disrupting Finance: Overcoming Industry Challenges
[18:25] Integrations: Creating Holistic Business Simulations
[20:52] Future of Finance Teams: Strategic Partners
Episode Links:
Runway: https://runway.com/
Siqi Chen’s LinkedIn: https://www.linkedin.com/in/siqic/
Siqi Chen’s Twitter: https://x.com/blader
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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Secure RAG Systems: A DeepTech Exploration with Protecto’s COO, Protik Mukhopadhyay
Protik Mukhopadhyay is the Chief Operating Officer (COO) at Protecto.ai, a venture-backed company specializing in secure and privacy-focused Retrieval-Augmented Generation (RAG) solutions. With over 15 years of experience in artificial intelligence, large language models, and data privacy, Protik is a seasoned entrepreneur and thought leader in the AI industry.
OUTLINE:
3:03 RAG Systems Key Dimensions
5:46 RAG Implementation Challenges
8:31 Effective RAG Use Cases
11:16 AI Ethics in RAG
14:01 Protecto's Data Protection Approach
17:31 RAG Development Lessons Learned
20:16 On-premise vs. SaaS Deployment
22:46 Role-based Access in RAG
Episode Links:
Protecto AI: https://www.protecto.ai
Whitepaper: https://www.protecto.ai/trustworthy-ai-whitepaper
Sign up for a GenAI Strategy Roadmap Session: https://aistrategynow.com/
Protik Mukhopadhyay’s LinkedIn: https://www.linkedin.com/in/protikm/
Protik Mukhopadhyay’s Twitter: https://twitter.com/protik_m
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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Scaling AI For Enterprise: Inflection AI’s Roadmap to Human-Centered Solutions with CEO Sean White
Sean White is the CEO of Inflection AI, a pioneer in human-centered artificial intelligence. With a career spanning decades in tech innovation, Sean has been at the forefront of computer vision and AI technology. His experience includes key roles at Mozilla as Chief R&D Officer, work on augmented reality at the Smithsonian and Columbia University, and contributions to early web-based email systems. Sean's passion for human-computer interaction and collaborative intelligence drives Inflection AI's mission to create AI systems that enhance human capabilities and improve organizations.
OUTLINE:
0:00 - Introduction and Sean's background
4:09 - Inflection AI's position in the AI landscape
8:43 - Balancing consumer and enterprise AI products
10:14 - Inflection AI Studio approach
12:59 - Emotional intelligence in AI development
15:12 - Open source philosophy in AI
18:09 - Ideal use cases for Inflection AI in enterprises
21:00 - Rollout strategy for enterprise AI solutions
23:16 - Closing thoughts and call to action
Episode Links:
Inflection AI: https://inflection.ai/
Request Inflection AI API Access: https://docs.google.com/forms/d/e/1FAIpQLScM9Iz1KzaRlfgDrYrldoPDnXbhO5LW3-hqmQCd56YpheEN7g/viewform
Sean White’s LinkedIn: https://www.linkedin.com/in/seanwhite/
Sean White’s Twitter: https://twitter.com/seanwhite
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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AI Strategy Unveiled: Former IBM Chief AI Officer on Enterprise AI Success
Seth Dobrin is a prominent figure in the AI and data science industry. He is the co-founder and GP of One Infinity Ventures, a venture fund focused on deep tech and responsible AI. Seth is also the founder of Quantum AI, a consulting company specializing in AI strategy, governance, and education for Fortune 500 companies and governments worldwide. Previously, he served as the Chief AI Officer at IBM. With nearly two decades of experience in data and AI transformations, Seth is the author of "AIQ: For a Human-Focused Future," which outlines his methodology for successfully implementing AI in enterprise settings.
OUTLINE:
01:04 Introduction of Seth Dobrin and his background
04:58 Early corporate AI initiatives described as a "scam"
08:30 Aligning AI with business strategy
10:41 The concept of AI IQ
13:01 Role of the Chief AI Officer
16:37 Data quality and governance
19:23 Coexistence of traditional AI/ML and Gen AI
21:30 Balancing innovation with ethical considerations
23:31 Early warning signs of AI initiatives going off track
24:55 Fostering an AI-ready culture
28:23 Challenges and opportunities in AI adoption
29:52 Closing remarks and book promotion
Episode Links:
Seth Dobrin’s LinkedIn: https://www.linkedin.com/in/sdobrin/
Seth Dobrin Website: https://drsethdobrin.com/
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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Beyond ChatGPT: Unlocking Enterprise Value in the Age of Generative AI
Paul Baier is the CEO of GAI Insights, a company specializing in generative AI strategies for enterprises. With over 25 years of experience in B2B sales and venture-backed companies, Paul has become a thought leader in the AI space. He previously worked at FirstFuel, using traditional AI for building efficiency analysis. Paul is known for developing frameworks like "Own Your Own Intelligence" (OYOI) and WINS, which help businesses navigate the rapidly evolving landscape of generative AI. He also leads weekly Gen AI learning labs and is actively involved in initiatives to grow AI talent in Massachusetts.
0:00 - Introduction
2:15 - Paul's AI journey
4:30 - OYOI concept
7:45 - WINS framework
11:20 - Gen AI learning labs
15:40 - AI Blueprint for MA
19:30 - Embracing AI change
22:45 - GAI Insights initiatives
24:15 - Closing remarks
Episode Links:
Paul Baier’s LinkedIn: https://www.linkedin.com/in/paulbaier
GAI Insights OYOI: https://gaiinsights.com/own-your-own-intelligence
AI Blueprint: https://ai-blueprint-ma.com/
GAI Insights News: https://gaiinsights.com/news-1-0
GAI Insights Learning Lab: https://gaiinsights.com/learning-lab
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
SOCIAL:
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Ethical AI in Action: How Plainsight is Transforming Business Intelligence
Kit Merker is the CEO of Plainsight Technologies, a company specializing in computer vision and AI solutions. With over 20 years of experience in the tech industry, Kit has held positions at major companies like Microsoft and Google, where he was an early team member for Kubernetes. His expertise spans developer tools, DevOps, cloud computing, and now AI applications for business. Kit is passionate about responsible AI development and implementing ethical practices in the rapidly evolving field of artificial intelligence.
OUTLINE:
0:00 - Introduction and Kit's background
4:08 - Plainsight's mission and technology
7:57 - Evolution of computing power and AI applications
11:12 - Ethical AI and the future of work
15:41 - AI demos and technological hype
20:40 - Responsible AI and data usage in business
28:38 - Importance of ethical AI implementation
30:09 - Conclusion and call to action
Episode Links:
Kit Merker’s LinkedIn: https://www.linkedin.com/in/kitmerker/
Plainsights Website: http://plainsight.ai/filters
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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The Next Frontier in AI: Multi-Agent Frameworks and the Path to AGI
Martin Musiol is an AI expert, founder, and CEO of GenerativeAI.net. With a background from the Technical University of Munich, Martin has been at the forefront of generative AI since 2016. He created the world's first online course on generative AI and has worked as the Gen AI lead for Europe at Infosys. Martin is the author of "Generative AI: Navigating the Course to the Artificial General Intelligence Future" and is currently building a startup focused on multi-agent AI frameworks.
0:00 - Introduction
3:00 - GANs to Transformers
8:00 - Mamba architecture
14:00 - Current state of Generative AI
20:00 - Martin's book on Generative AI and AGI
27:00 - AI-powered robotics in industry
29:30 - RAG systems
34:30 - Context windows in language models
35:10 - Martin's new venture
39:00 - Closing thoughts on Generative AI economy
Episode Links:
Martin Musiol LinkedIn: https://www.linkedin.com/in/martinmusiol1/
MartinMusiol Website: https://generativeai.net/
Generative AI Book: https://www.amazon.com/dp/1394205910
PODCAST INFO:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://apple.co/4cCF6PZ
Spotify: https://spoti.fi/2SsKHzg
RSS: https://feeds.redcircle.com/99113f24-2bd1-4332-8cd0-32e0556c8bc9
Full episodes playlist: https://www.humainpodcast.com/episodes/
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Javier Luraschi: AI as Your Co-pilot: Hal9's CEO on Reshaping Enterprise Workflows
Bio: Javier Luraschi is the CEO and Founder of Hal9. With over 15 years of experience in software engineering, Javier has worked at companies like Microsoft Research, RStudio (now Posit), and SAP. He co-created open-source tools such as MLflow and ported PyTorch and Spark to R. Javier is passionate about democratizing AI and helping enterprises leverage generative AI technologies.
Show Notes:
From Microsoft Access to Modern Data Science: Javier's Journey Through Tech EvolutionThe Transition from Statistics to Data Science and Machine LearningAI2 and the Genesis of Hal9: Focusing on Code Generation for Enterprise AIDemocratizing AI: Empowering Business Users with Code Generation ToolsThe Future of Work: Human-AI Collaboration vs. Full AutomationRedefining Roles: From Prompt Engineer to Prompt SpecialistHal9's Enterprise Solution: Bridging the Gap Between ChatGPT and Custom AI IntegrationThe Strategic Value of AI Customization for BusinessesThe Future Landscape of LLMs in Enterprise: Diversity and CustomizationCall to Action: Exploring Hal9 for Personal and Enterprise UseEpisode Links:
Javier Luraschi LinkedIn: https://www.linkedin.com/in/javierluraschi/
ESG Flo Website: https://hal9.com/
Podcast Details:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/humain-podcast-artificial-intelligence-data-science/id1452117009
Spotify: https://open.spotify.com/show/6tXysq5TzHXvttWtJhmRpS
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Max Cho is the CEO and co-founder of Coverage Cat, a startup revolutionizing the insurance industry through data-driven solutions. With a diverse background in technology and finance, Max has held key positions at industry giants including Google, Two Sigma, and Microsoft. His expertise spans software reliability, quantitative analysis, and consumer-focused product development. Driven by personal experiences with insurance complexities, Max founded Coverage Cat to simplify the insurance buying process and empower consumers with transparent, optimized insurance options. His unique blend of technical knowledge and entrepreneurial spirit positions him at the forefront of innovation in the InsurTech sector.
In this episode we discuss:
Max Cho's Journey: From Tech Giants to Revolutionizing Insurance
The Birth of Coverage Cat: Addressing Personal Pain Points in Insurance
Unveiling Inefficiencies: The Current Landscape of the Insurance Industry
Crisis Management: Navigating Insurance Challenges in Florida and Beyond
AI's Double-Edged Sword: Potential and Pitfalls in Insurance
Global Perspective: Comparing U.S. Insurance Complexities with International Markets
Coverage Cat's Innovation: Data-Driven Solutions for Insurance Consumers
Regulatory Reform: Shaping a More Transparent Insurance Industry
Empowering Consumers: Expert Advice on Navigating Insurance Choices
Episode Links:
Max Cho LinkedIn: https://www.linkedin.com/in/maxrcho/
Coverage Cat Website: https://www.coveragecat.com/
Learn More:
https://www.coveragecat.com/umbrella-insurance https://www.coveragecat.com/carrier-comparison
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The Data Dilemma: How Blind Insight is Revolutionizing Secure Analytics for Enterprises ft. Jackie Peters and Nick Sullivan
Jackie Peters: Co-founder and CEO of Blind Insight, Jackie brings over 25 years of experience in tech, with a strong focus on healthcare and privacy. Her career spans product development, health tech, and decentralized technologies, including a role as the founding product person at Orchid.
Nick Sullivan: Technical co-founder of Blind Insight, Nick has extensive expertise in cryptography, security, and privacy-enhancing technologies. With a decade of experience building security and cryptography systems at Cloudflare, Nick is passionate about applying privacy technologies to solve real-world data security challenges.
In this episode we discuss:
Encrypted Database Innovation
Founders' Diverse Tech Backgrounds
Data-Driven Economy in 2024
Privacy and Security Challenges in Data Utilization
Blind Insight's Encrypted Analytics Solution
Public Beta Launch and Current Capabilities
Developer-Centric Product Design
Expanding Encrypted Data Operations
Pioneering "Encryption in Use" Market
Episode Links:
Jackie Peters LinkedIn: https://www.linkedin.com/in/jackiepeters/
Nick Sullivan LinkedIn: https://www.linkedin.com/in/ntsullivan/
Blind Insight Website: https://www.blindinsight.com
Sign up for the Beta - free for 30 days no credit card. beta.blindinsight.io
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Patrick Obeid: How AI Simplifies ESG Reporting and Data Infrastructure w/ ESG Flo
[Audio]
Patrick Obeid, is the founder of ESG Flo, the leading ESG software that leverages artificial intelligence to seamlessly automate the collection and transformation of ESG data into audit-ready metrics.
In this episode we discuss:
Introduction to the HumAIn podcast and ESG Flow
Patrick's journey from consultant to entrepreneur
Transition from advisor to operator in tech industry
Discovery process: Interviewing 100 executives in 60 days
Identifying the need for non-financial data infrastructure
Why ESG matters now: Climate crisis and wealth gap
ESG Flow's focus on heavy industries and key metrics
Three-layer approach to ESG data management
CSRD compliance and creating the ESG auditability market
Episode Links:
Patrick Obeid LinkedIn: https://www.linkedin.com/in/patrick-obeid-esg/
ESG Flo Website: https://www.esgflo.com/
Podcast Details:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/humain-podcast-artificial-intelligence-data-science/id1452117009
Spotify: https://open.spotify.com/show/6tXysq5TzHXvttWtJhmRpS
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Max Galka: How AI Transforms Decision-making on the Blockchain
[Audio]
Max Galka is the CEO of Elementus, the first universal search engine for blockchain and institutional grade crypto forensics solution.
In this episode, we talk about all things Blockchain, Bitcoin, Data, and AI.
Episode Links:
Max Galka LinkedIn: https://www.linkedin.com/in/maxgalka/
Elementus Website: https://www.elementus.io/
Podcast Details:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/humain-podcast-artificial-intelligence-data-science/id1452117009
Spotify: https://open.spotify.com/show/6tXysq5TzHXvttWtJhmRpS
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Steven Banerjee: How Machine Intelligence, NLP and AI is changing Health Care
[Audio]
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Steven Banerjee is the CEO of NExTNet Inc. NExTNet is a Silicon Valley based technology startup pioneering natural language based Explainable AI platform to accelerate drug discovery and development. Steven is also the founder of Mekonos, a Silicon Valley based biotechnology company backed by world-class Institutional investors (pre-Series B) — pioneering proprietary cell and gene-engineering platforms to advance personalized medicine. He also advises Lumen Energy, a company that uses a radically simplified approach to deploy commercial solar. Lumen Energy makes it easy for building owners to get clean energy.
Please support this podcast by checking out our sponsors:
Episode Links:
Steven Banerjee LinkedIn: https://www.linkedin.com/in/steven-banerjee/
Steven Banerjee Website: https://www.nextnetinc.com/
Podcast Details:
Podcast website: https://www.humainpodcast.com
Apple Podcasts: https://podcasts.apple.com/us/podcast/humain-podcast-artificial-intelligence-data-science/id1452117009
Spotify: https://open.spotify.com/show/6tXysq5TzHXvttWtJhmRpS
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– HumAIn Website Articles: https://www.humainpodcast.com/blog/
Outline:
Here’s the timestamps for the episode:
(05:20)- So I am a mechanical engineer by training. And I started my graduate research in semiconductor technologies with applications in biotech almost more than a decade ago, in the early 2010s. I was a Doctoral Fellow at IBM labs here in San Jose, California. And then I also ended up writing some successful federal grants with a gene sequencing pioneer at Stanford, and Ron Davis, before I went, ended up going to UC Berkeley for grad school research, and then I became a visiting researcher.
(09:28)- An average cost of bringing a drug to market is around $2.6 billion. It takes around 10 to 15 years, like from the earliest days of discovery, to launching into the market. And unfortunately, more than 96% of all drug R&D actually fails . This is a really bad social model. This creates this enormous burden on our society and our healthcare spending as well. One of the reasons I started NextNet was when I was running Mekonos, I kept on seeing a lot of our customers had this tremendous pain point of, where you go, there's all this demand and subject matter experts, as scientists, they're actually working with very little of the available biomedical evidence out there. And a lot of the times that actually leads to false discoveries.
(13:40)- And so there are tools, they're all this plethora of bioinformatics tools and software and databases out there that are plagued with program bugs. They mostly lack documentation or have very complicated documentation and best, very technical UI’s. And for an average scientist or an average person in this industry, you really need to have a fairly deep grasp or a sophisticated understanding of database schemas and SQL querying and statistical modeling and coding and data science.
(22:36)- So, a transformer is potentially one of the greatest breakthroughs that has happened in NLP recently. It's basically a neural net architecture that was incorporated into NLP models by Google Brain researchers that came along in 2017 and 2018. And before transformers, your state of the art models and NLP basically were like, LSTM, like long term memories are the widely used architecture.
(27:24)- So Sapiens is, our goal here is to really make biomedical data accessible and useful for scientific inquiry, using this platform, so that, your average person and industry, let's say a wet lab or dry lab scientist, or a VP of R&D or CSO, or let's say a director of research can ask and answer complex biological questions. And a better frame hypothesis to understand is very complex, multifactorial diseases. And a lot of the insights that Sapiens is extracting from all this, with publicly available data sources are proprietary to the company. And then you can map and upload your own internal data, and begin to really contextualize all that information, by uploading onto the Sapiens.
(31:34)- We are definitely looking for early adopters. This includes biotech companies, pharma, academic research labs, that would like to test out Sapiens and like this to be a part of their journey of their biomedical R&D. We're definitely, as I said, looking for investors who would like to partner with us, as we continue on this journey of building this probably one of the most sophisticated natural language based platforms, or as we call it, an excellent AI platform.
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Steve received his PhD from Johns Hopkins University in Cognitive Science where he began his AI research and also taught Statistics at Towson State University. After receiving his PhD in 1979, AI pioneer Roger Schank invited Steve to join the Yale University faculty as a postdoctoral researcher in Computer Science. In 1981, Roger asked Steve to help him start one of the first AI companies, Cognitive Systems, which progressed to a public offering in 1986.
Steve then started Esperant, which produced one of the leading Business Intelligence products of the 1990s. During the 1980s, Steve published 35 articles and a book on AI, spoke at many AI conferences, and received two commercial patents on AI. As the AI Winter of the 1990s set in, Steve transitioned into a career as a successful serial software entrepreneur and investor and created several companies that were either acquired or had a public offering.
He tries to use his unique perspective as an early AI researcher and statistician to both explain how AI works in simple terms, to explain why people should not worry about intelligent robots taking over the world, and to explain the steps we need to take as a society to minimize the negative impacts of AI and maximize the positive impacts.
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Outline:
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(00:00) – Introduction
(09:42) – So most of the things that are taking jobs for example, is conventional software, not AI software.
(10:57)- Exactly. And that's automated but it's conventional software. It's not AI. And most of the examples of where computers are replacing people, it's conventional software. It's not AI software.
(14:49)- How you get data quality into your AI models and it's what they do that's really interesting. And I hadn't actually focused on it until I talked to this company. There's a big industry to clean data for tools like business intelligence that have been around for a long time. And there are, there are companies that are multi-billion dollar companies that provide data, cleaning tools, data extraction, and so forth.
(17:13)- Everybody thought that with AI, you could diagnose illnesses from medical images better than the radiologists. And it's never actually worked out that way. I have friends who are radiologists, who use those AI tools and they say yes, sometimes they find things that I might've missed. But at the same time, they miss things that we would have found.
(22:17)- I think we're seeing a lot of the rollout of a specific type of AI supervised learning, which is a type of machine learning. We're seeing it applied in many different areas. I actually have a database I keep before every time I see a new application of supervised learning and it's fascinating. It's being used in almost every area of business, of government, of the nonprofit world. It is fascinating how much application there is.
(27:06)- And they're not really going to make sense if you drill down into them. So what's going to be the implication of that. Is it only going to be useful if there's all kinds of search engine optimization where you don't really care If what you're right makes sense. We're going to generate a lot of crap using GPT three and put it out there for search engine optimization purposes.
(31:19)- And I think there's a lot of opportunity for companies that are helping develop software and services to help companies build non-biased explainable systems. And then you have a whole issue around when you build a machine learning system, it deteriorates over time. So it might only work for a couple of days and then start to go downhill. It might work for weeks, but you have to monitor those systems and go back and retrain them when the performance goes down. And all of that is a lot of effort.
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Gianluca Mauro is the CEO of AI Academy, which he founded with the mission of helping people understand what artificial intelligence is and its place in their organizations and their career. Gianluca is the author of the book "Zero to AI - A nontechnical, hype-free guide to prospering in AI era"
Over the years, Gianluca and his team have done both technical consulting and training workshops, working with companies like P&G, Merck, Brunello Cucinelli, Daikin, Fater, Bayer, and EIT Innoenergy
Gianluca teaches Artificial Intelligence to people without a tech background, without any code or math. Why? Because he believes, the future of artificial intelligence is in the hands of people who can find use cases in their organizations, and then define and run AI projects.
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(04:15)-Sometimes it's not a concept that people are familiar with. It sounds weird to anybody who works in tech. But, a lot of companies, in these industries, are still struggling with the cloud. So, when you go to these companies and start talking about this technology, they are excited. They're like, this sounds amazing, but you have to keep into account the reality of where they are, they're not in a place where they can invest in hiring a full-blown data science team, because then nobody knows how to interact with them.
(09:29)- So, having the right governance for how to use the data, how to keep it in the right shape, and making sure that the quality is what we need, and then actually bring into the laptops of the data scientists that they can make tests and run experiments and make graphs. So, I always like to say it doesn't really matter how good your technology is. How good is your data warehouse or whatever kind of stock you use if using that data is not easy. If using that data it's not straightforward for a data scientist.
(17:32)- And in the same way, if we want to use AI for marketing, you need to give tools to the marketers that understand the problem to use AI on their data for their problems. When I talk about sales, well, I understand sales data set and takes me a lot of time to understand the logics of sales, have a sales team of the data that its Sales team works with to a sales team who really understands this data, the right tools to, they don't have to be able to do everything but the list to get started, well, then they know much better than me the data.
(18:17)- So, it's kind of a paradox, because the most important thing of the app is the recommender system. But the reason why that works is not because of the tech, but because of how the UX feeds the tech. And if you think about this, think about this concept, well, then your UX designers, they need to understand this, they need to understand what it means to feed an algorithm with the right data.
(23:40)- And so we have seen cases where these things went wrong. And I may start from the stuff that everybody knows about, the elections in 2016, fake news and all this stuff up until more niche, let's say topics that maybe not a lot of people aren't aware of. But that actually had a strong impact on people. An example is AI in hiring. There was a very interesting research made by MIT Technology Review about how a lot of companies that sell software for hiring and leverage AI are actually biased.
(31:01)- And it has been amazing, honestly, because then you'll have people coming from all sorts of backgrounds. I give them the tools and the foundational knowledge that they need to talk about these topics in a way that is productive and they bring the wrong perspectives. They bring their own experience. And I had to say, I've been amazed by the insights that we were able to get from these conversations.
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Ben Zweig: How Data Science and Labor Economics Connects to Workforce Intelligence
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Ben Zweig is the CEO of Revelio Labs, a workforce intelligence company. Revelio Labs indexes hundreds of millions of public employment records to create the world’s first universal HR database. This allows Revelio Labs to understand the workforce dynamics of any company. Revelio customers include investors, corporate strategists, HR teams, and governments.
Ben worked as a data scientist at IBM where he led analytic teams. He is an economist and entrepreneur and also an adjunct professor at Columbia Business School and NYU Stern School of Business respectively. He teaches courses currently at NYU Stern School of Business including future of work, data boot camp and econometrics.
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Here’s the timestamps for the episode:
(02:56)- So, I started my career in academia, I was doing a Ph.D. in economics and specialized in labor economics. So I was always very interested in labor data, and understanding occupational dynamics, social mobility, things like that. My first job was a data scientist, this was very early on at a hedge fund in New York. It was an emerging market hedge fund. I started that in 2012. That was kind of interesting. I was like the lone data scientist on the desk. So that was kind of interesting. And then went to work at IBM, in their internal data science team was called the Chief Analytics Office.
(08:13)- The workers that were really hardest hit from remote work are really junior employees. They're just getting started and they need that mentorship. And it's much harder to feel like you're developing and learning from others in a remote environment. But as we're sort of going back, the more senior positions, will probably not have that same benefit as junior employees.
(15:53)- One phenomenon that we see quite a lot is that companies have a huge contingent workforce that is not reported on their financial statements. So, for example, I mentioned I used to run this workforce analytics team at IBM. And at IBM, we had 330,000 employees, that was like the number that's in their HR database, but you go to their LinkedIn page, and it looks like 550,000 people say that they work at IBM. So, what's going on here? Why are there so many more people that claim to work at a company, then the company claims to work there? And that, of course, is just a sample; only a sample of people actually have online profiles.
(29:33)- But when it comes to human capital data, and employment data, that really does not exist, it's not even really close to that. There's so much data that's siloed in internal HR databases, which like I mentioned before, really only include a fraction of the overall workforce of a company. But what's cool about this is that when an employee is stored in an HR database, that information is mirrored in the public domain.
(21:22)- So, we really have to create a taxonomy that updates that changes with an evolving occupational landscape and the changing economy. We also really need to infer the activities that people do, because those are the building blocks of a job, or the job is a bundle of activities. So, we really need to understand that when one person says lawyer and another person says, attorney, those are probably the same occupation, but when one person says Product Manager in Facebook versus a Product Manager at JPMorgan, those might be totally different occupations.
(30:21)- So, what are the HR tech companies that are really dominating, and then it gets even specific, who's dominating the self-driving car market, how benefits help retention of women in the workforce, that's something that we've seen some changes in the past couple of years. We did a piece that I really liked, which was tracking the rise and fall of hustle culture.
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Edo Liberty: How Vector Data Is Changing The Way We Recommend Everything
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Edo Liberty is the CEO of Pinecone, a company hiring exceptional scientists and engineers to solve some of the hardest and most impactful machine learning challenges of our times. Edo also worked at Amazon Web Services where he managed the algorithms group at Amazon AI.
As Senior Manager of Research, Amazon SageMaker, Edo and his team built scalable machine learning systems and algorithms used both internally and externally by customers of SageMaker, AWS's flagship machine learning platform.
Edo served as Senior Research Director at Yahoo where he was the head of Yahoo's Independent Research in New York with focus on scalable machine learning and data mining for Yahoo critical applications.
Edo is a Post Doctoral Research fellow in Applied Mathematics from Yale University. His research focused on randomized algorithms for data mining. In particular: dimensionality reduction, numerical linear algebra, and clustering. He is also interested in the concentration of measure phenomenon.
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(06:02)- It's funny how being a scientist and building applications and building platforms are so different. It's kind of like for me it's just by analogy, I mean, kind of a scientist, if you're looking at some achievement, like technical achievement as being a top of a mountain and a scientist is trying to like hike, they're trying to be the first person to the summit.
(06:28)- When you build an application, you kind of have to build a road, you have to be able to drive them with a car. And when you're building a platform on AWS or at Pinecone, you have to like build a city there. You have to really like, completely like to cover it. For me, the experience of building platforms and AWS was transformational because the way we think about problems is completely different. It's not about proving that something is possible, it is building the mechanisms that make it possible always for, in any circumstance.
(13:43)- And so on and today with machine learning, you don't really have to do any of that. You have pre-trained NLP models that convert a string, like a, take a sentence in English to an embedding, to a high dimensional vector, such that the similarity or either the distance or the angle between them is analogous to the similarity between them in terms of like conceptual smelts semantic similarity.
(18:17)- Almost always Pinecone ends up being a lot easier, a lot faster and a lot more production ready than what they would build in house. A lot more functional. We've spent two and a half years now baking a lot of really great features into Pinecone. And we're, we've just launched a version 2.0 that contains all sorts of filtering capabilities and cost reduction measures and you name it.
(21:22)- And so I'm a great believer in knowing your own data and knowing your own customers and training your own models. It doesn't mean that you have to train them from scratch. It doesn't mean you don't have to use the right tools. You don't have to reinvent the wheel, but I'm not a big believer in completely pre-trained, plucked off of a random place in the internet models. I do want to say that there are great models for just feature engineering for objects that don't change so much. So we have language models like BERT that transform text and create great embeddings and they're a good starting point.
(31:01)- So I think you'll see two things. First of all, with Pinecone specifically, we're focused on really only two things; making it easy to use and get value out of Pinecone and making it cheaper. That's it! I mean that, those are the only two things we care about. Like if you can get a ton of value out of it and it doesn't cost you too much, that's it, you're a happy customer and we're happy to get you there. So that pretty much sums up all of our focus.
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Thor Ernstsson: How To Use Data Science for Stronger Relationships
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Thor Ernstsson is the CEO of Strata, a company that helps customers invest in their networks, no matter how busy they are. Strata enables intelligent outreach recommendations that strengthen professional relationships. With their easy to use platform, clients become more thoughtful and helpful to the most important people in their network.
Thor is also the founder of Feedback Loop, which companies use to build real time feedback loops with their target markets. Basically customer development delivered at scale. Used by half of the F100 as well as some of the best tech companies around. Thor previously served as CTO of Audax Health and lead architect at Zynga where helped build up Zynga's first remote studio. Thor and the team at Zynga created and released Frontierville as the company's most successful product launch at the time.
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Outline:
Here’s the timestamps for the episode:
(00:00) – Introduction
(01:24) – It starts in the very beginning in rural Iceland. I grew up on the Northern coast of Iceland, in a little fishing village. We're about 450 people in technology there, which is a little bit different than how we think of it today. But, in a roundabout way, we ended up in New York, 20 years in the US and 10 in New York and absolutely love it here. And the reason is primarily that there's so much creative energy around, exactly your topic.
(03:34) – So what we were doing at Feedback Loop, the core of it is really you take a business question: Is this going to work, for example. Which is not a well-formed research question. So we have to translate it into the intent of the question. What you're intending to do is assess functionality or competitors features or price point or messaging or whatever it is.
(07:13) – Because, even though you can only juggle in your mind, let's just say 150, and the number is a bit fuzzy, but let's say that it is 150. You interact with thousands of people throughout your career, and you go to a conference and you meet a bunch of great, interesting people that you want to stay in touch with. You have coworkers that you may have worked with five years ago, 10 years ago, doing either something really fascinating and you want to stay in touch, or they're just friends and you liked interacting with them and you want to stay in touch.
(10:10) – Most people, when they first think about it, they're like: I want more out of my network. But when we interview, especially the more senior, and we interview people, what we learn is the same thing over and over. It's not that they want to get something out of their network. It's not that they want to know who they should reach out to for sale or for deal or for VC. You need to stay in touch with their LPs and stuff like that, but it's really more about giving back.
(13:31) –You just highlight a perfect example, people can't actually track all the communication again. There are so many things that fall through. So what we do first is we start with a bunch of rules. So there's heuristics around what might be important. It's this sort of static analysis of your communication and your calendar of your stuff like that. And then what we learn over time is who's important to you.
(17:30) – The COVID and just in general, digitization of everything and making everything Zoom makes this problem much worse, because before you would get a coffee, you would see somebody in person, you have all these nonverbal cues, you have all these triggers and all those memories that are way more than what you have when it's just pixels on a screen.
(21:22) – We're helping you uncover the things you should be doing, even if you don't know what you should be doing. That's kind of the key here is that it's doing the thinking and the heavy lifting for you. You click to accept it. You can reach out. You can action it. You can say like create a task out of it, basically. So that if I say to you in an email, or if you just send many emails ago, like that you used to introduce me to other speakers or podcasts.
(24:53) – There's a lot of really interesting work that has been done that we can leverage in your right, that like building this from scratch even 10 years ago would not be possible. It's everything from memory constraints on the actual servers. The fact that I can spin up a 90, it was a 96 or 92 core Amazon instance and just at the click of a button and trained a model. I couldn't have done that before. So it would have been prohibitively expensive and improvely hard, actually, it's just not wasn't there.
(25:53) – So there's lots of ways that email threads end, then we're trying to figure out. Can we tell which ones are natural and which ones are effectively errors, where you were when you dropped the ball on something. It's a fascinating problem. We have millions of messages to train on where you can see this. This ended and this didn't, and then we've got to figure out, how do you know if it was intentional or not.
(28:55) – It's a combination of things. So, it's definitely the chief of staff in that way, but, arguably, it's more like a social secretary. So it's like helping organize the most important relationships you have. So for example, if you're traveling to Chicago, who should you reach out to? Because I've started heuristics, so obviously people that live there, fine. Second, people you met last time you were there, fine. Third, people you've talked about meeting up with in Chicago. Maybe you will remember that maybe you have a super memory where you're not limited by only 150 relationships and you can actually classify all minus like 30,000 people.
(32:37) – We have a few products that we launched: the recommendations where you get three recommendations every week, plus memes and so corporate communication seems to be working. So that's live now called Reconnect. So definitely go to Straddled that CC and sign up for that. Then we're going to be launching the broader platform that I'm talking about that has all these integrated triggers, and nudges, and juristics, and patterns like travel, list building, list sharing, all those things that I suspect just about everybody who's listening to this does right now, and it'd be great to hear feedback.
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