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AI, Edge, Digital Twins, the whole world of Digitalization - these terms are on everyone's lips. But what does Service have to do with it?! Isn’t Service all about spare parts, repair services and so on? Well, Service has a lot to do with digitalization. With Digital Enterprise Services, the Business Unit Customer Services is implementing digitalization at the customers’ factory. How? Hear for yourself by listening to this podcast and find out why Service is more than you think…