Episodes
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In this podcast episode, Gilly shares insights from a particularly busy and fulfilling week in her professional life. She discusses mentoring new graduates, supporting established practitioners, and helping clients achieve their business goals in the osteopathy and business coaching fields.
Highlights include planning sessions, international connections, networking, and team development. Gilly also celebrates client successes, offers strategic advice, and collaborates on future projects. Her enthusiasm for her work and dedication to the osteopathy community are evident throughout, as she encourages listeners to suggest future topics and stay engaged.
Introduction to Gilly's Week (00:00:02)
Gilly shares her busy week and what she does in her professional life.
Guiding a New Graduate (00:00:02)
Supporting a new grad excited to open his own clinic.
Coaching an Osteopath (00:00:02)
Helping an osteopath relaunch clinics for a brighter future.
Winter Seasonal Planning Session (00:00:02)
Delivered a planning session for marketing ideas until February.
Private Client's Revenue Success (00:02:02)
Celebrating a client's doubled revenue after six weeks of coaching.
Client's Reduced Overwhelm (00:03:38)
A client feels less overwhelmed and is managing tasks better.
Transforming a Clinic's Impact (00:03:38)
Meeting with a principal excited for a six-week transformation.
Helping a Clinic Owner Sell (00:04:38)
Discussed assisting a clinic owner in attracting buyers.
Inquiry from a Large Clinic (00:04:38)
Responded to an inquiry from a clinic wanting to increase busyness.
Conclusion of the Week (00:06:14)
Gilly reflects on her week and hopes listeners had a great week too.
BEST MOMENTS
'I thought I'd let you have a sneak peek into what I've been up to this week, as I've had a hectic week and absolutely loved every minute of it.'
'Apparently, other coaches she's worked with pushed her some of the way forward with a standard paint-by-numbers approach. However, together we've agreed on her tailored plan and gently guided and supported her towards better systems, marketing, and success.'
'Indeed, she told me this week that last month was double the month before in terms of revenue, so I'm delighted for her.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entr
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In this podcast episode, host Gilly Woodhouse, an accomplished author and business coach, discusses ten compelling reasons for collaboration in a clinical practice setting, aimed at healthcare practitioners and clinic owners.
Key benefits highlighted include improved efficiency, maximised income, full team bookings, better clinic organisation, continuous team training, fair pricing, diversified revenue streams, a caring reputation, local business relationships, and creating a well-oiled clinic. Additionally, a bonus reason emphasises the importance of a happy clinic environment that allows for personal time off without concern. The episode underscores how effective teamwork leads to a thriving, well-organised clinic.
Ten Compelling Reasons for Collaboration (00:00:02)
Discussion on reducing attention pulls and saving time in clinical practice.Maximising Income (00:00:14)
Strategies to ensure all areas of the practice are fully utilised for income.Team Booking Optimisation (00:00:25)
Importance of keeping the whole team fully booked to retain staff.Organisational Efficiency (00:00:36)
Ensuring the clinic is organised to prevent wasted time and resources.Continuous Team Training (00:00:48)
Highlighting the need for ongoing training to maintain patient care quality.Fair Pricing for Services (00:01:00)
The significance of charging appropriately for services to ensure fairness.Adding Revenue Streams (00:01:12)
Encouraging the development of additional income sources beyond direct services.Community Reputation (00:01:24)
Building a reputation as a caring clinic to attract more community patients.Local Business Relationships (00:01:36)
Creating relationships with local businesses for natural cross-referrals.Clinic as a Well-Oiled Machine (00:01:48)
Establishing a smoothly functioning clinic to allow for future planning.Bonus: Thriving Happy Clinic (00:01:50)
Emphasising the importance of a happy clinic environment for personal time off.
BEST MOMENTS
'You want to reduce the pulls on your attention and save your precious time.'
'You want to be known as the most caring clinic in your area so that more of your community readily seek your services.'
'You want a thriving, happy clinic so that you can take plenty of time out without worry.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
Missing episodes?
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In this episode, host Gilly Woodhouse, an accomplished author and business coach, discusses Bob, a clinic owner striving to improve his clinic's operations, increase patient bookings, and enhance profitability. Bob faced numerous challenges and uncertainties about his clinic's potential.
Gilly highlights their collaborative efforts to identify areas for improvement and the importance of seeking external guidance. They introduce the "90 Day Post Summer Reboot" programme, designed to help clinic owners implement tailored action plans. The episode underscores recognising knowledge gaps and the value of external support in optimising business practices for better efficiency and revenue.
Introduction to Bob's Challenges (00:00:02)
Bob has a good clinic but feels it can improve; he questions what he doesn't know.Identifying Unknowns (00:01:45)
Bob recognises various areas needing improvement but lacks the knowledge to make changes.Deep Dive into Clinic Operations (00:03:32)
The speaker conducts an analysis of Bob's clinic to identify inefficiencies and profitability opportunities.Initial Planning Meeting (00:03:32)
Bob expresses anxiety; the discussion shifts to business foundations and revenue generation strategies.Revenue Generation Ideas (00:03:32)
The speaker shares ideas that could significantly increase Bob's revenue and community health impact.Training Session with Bob's Team (00:05:08)
Bob and his team undergo training on effective marketing methods to improve clinic operations.Results of Implemented Changes (00:05:08)
Bob's clinic experiences increased bookings and improved patient reviews after implementing new strategies.Launch of the 90 Day Post Summer Reboot (00:05:08)
The speaker introduces a program to help clinic owners create personalised action plans for improvement.
BEST MOMENTS
"What is it that I don't know which could elevate this practice even further? What am I missing which would increase my turnover?"
"Just one idea and a few small adjustments could generate four times my consulting fees."
"For example, his previously quiet massage therapist suddenly getting nine rebookings, meanwhile his five-star Google reviews shot up by 15 in one day."
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this podcast episode, host Gilly Woodhouse, an accomplished author and business coach, addresses common challenges faced by clinic owners and provides a practical checklist to improve clinic operations. Key issues include reducing distractions, maximising income, ensuring team efficiency, maintaining quality patient care, and fostering community relationships.
Gilly emphasises the importance of organisational efficiency, continuous training, fair pricing, diversifying revenue streams, and building a caring reputation. Additionally, the episode highlights the benefits of cultivating local business relationships and promoting a happy work environment. Listeners are invited to schedule a chat for personalised guidance and solutions to enhance their clinic's efficiency and profitability.
Identifying Clinic Challenges (00:00:02)
Overview of common problems faced by clinic owners and the need for a checklist.Reducing Attention Pull (00:00:02)
Strategies to minimise distractions and save valuable time for clinic owners.Maximizing Income (00:00:02)
Ensuring all areas of the practice are utilised to increase overall income.Team Booking Efficiency (00:00:02)
Importance of keeping the whole team fully booked to maintain productivity.Continuous Team Training (00:00:02)
Emphasising the need for ongoing training to maintain quality patient care.Fair Pricing for Services (00:00:02)
Charging appropriately to ensure a fair exchange between practitioners and patients.Adding Revenue Streams (00:00:02)
Encouraging the introduction of additional revenue sources beyond hands-on services.Community Reputation (00:00:02)
Becoming known as the most caring clinic to attract more local patients.Building Local Business Relationships (00:01:35)
Cultivating relationships with local businesses for easier cross-referrals.Creating a Well-Oiled Clinic (00:01:35)
Developing efficient clinic operations to allow for strategic planning.Thriving Happy Clinic (00:01:35)
Aiming for a successful clinic environment that allows for personal time off.
BEST MOMENTS
'You want to be known as the most caring clinic in your area so that more of your community readily seek out your services.'
'You want to cultivate excellent relationships with other local small businesses so that cross referrals happen regularly and easily.'
'You want a thriving happy clinic so that you can take plenty of time out for rest and recuperation without worry.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode, host Gilly Woodhouse, an accomplished author and business coach, delves into "sliding door moments"—those pivotal instances where chance events dramatically alter life's course. She recounts narrowly avoiding a car crash through a garage, escaping a fire at King's Cross station, and surviving a car accident in Greece.
These anecdotes underscore life's fragility and the unexpected turns it can take, emphasising themes of gratitude and resilience. The episode concludes with a teaser about a future story involving the Greek mafia, hinting at more adventurous tales to come.
Sliding Door Moments (00:00:02)
The speaker reflects on how chance events can alter life paths, sharing personal anecdotes.Garage Incident (00:01:34)
A near-miss with a car crashing through the garage teaches gratitude for life’s fragility.King's Cross Near Miss (00:03:17)
The speaker narrowly escapes the King's Cross fireball, emphasizing the randomness of survival.Car Accident in Greece (00:04:53)
A confusing moment on a busy road leads to a car crash, highlighting vulnerability and resilience.Post-Accident Determination (00:06:53)
Despite injuries, the speaker delivers a mangled cake, showcasing commitment and strength.Burns Night Dinner Dilemma (00:08:35)
After recovering, the speaker attends a dance, celebrating life with glamour and joy.Greek Mafia Teaser (00:08:35)
A hint at a future story involving the Greek mafia, promising more adventurous tales.
BEST MOMENTS
'This naive 21-year-old suddenly learned the lesson of gratitude for every single day we are here on this planet. Now I understood that there can be a hair's breadth between living a full and colourful life or suddenly becoming strawberry jam.'
'It was November 1987, and as usual, I changed trains at King's Cross, this time minutes before the dreadful fireball ripped through the ticket hall where I had just nonchalantly passed through.'
'Smoke began filling the interior, and I knew that I must somehow muster superhuman strength to get the newly corrugated car door open.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this podcast episode, host Gilly Woodhouse, an accomplished author and business coach, discusses strategies for improving clinic websites to make them more patient-centred and effective. She highlights the importance of clear, concise communication and prioritising the visitor's perspective over the clinic's credentials.
The episode covers common pitfalls of clinic websites and offers practical tips for enhancing content and usability. Key advice includes crafting a compelling homepage, ensuring content is patient-focused, answering common questions, using simple language, keeping information up to date, and optimising for mobile devices. The goal is to create a user-friendly experience that attracts and retains patients.
Introduction to Clinic Websites (00:00:00)
Discussion on the common issues with clinic websites being inward-facing and not patient-centred.Importance of Patient-Focused Messaging (00:01:30)
Advice on crafting impactful headings that resonate with potential patients' needs and concerns.Website Readability and Usability Tips (00:02:30)
Suggestions for improving website text, including short paragraphs and easy-to-read language.Booking Functionality (00:03:21)
Emphasis on having a prominent "book now" button for immediate patient action.Mobile Optimization (00:03:28)
Encouragement to check website performance on mobile devices for better user experience.
BEST MOMENTS
'They have a painful problem and they're looking for a solution. Sorry if this hurts, but at this moment they don't care which year you qualified.'
'Put your potential patient specs on, get right into their heads, and go and land on your home page. That first big heading is the biggest and most powerful on your whole website.'
'We listen, we understand, and we treat the root cause of your pain. Expert care for pain-free living. Feel better, move better, live better.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this podcast episode, host Gilly Woodhouse, an accomplished author and business coach debunks the myth that coaching involves the coach doing the work for the client. Drawing parallels with figures like Gordon Ramsay, Joe Wicks, and Alex Polizzi, the speaker highlights that coaches provide guidance and strategies, but clients must take action themselves.
The core message is that effective coaching requires active participation from both parties to improve business operations and increase revenue. Listeners are encouraged to engage in the process and are invited to discuss their future success through a provided link, emphasising the importance of taking action.
Introduction to Coaching (00:00:00)
Discussion on why some people feel coaching didn't work for them, highlighting the need for active participation.Examples of Successful Coaches (00:00:05)
Comparison of Gordon Ramsay, Joe Wicks, and Alex Polizzi, emphasising their roles in guiding rather than doing.The Role of the Coach (00:00:15)
Explanation of how coaching involves providing plans and support, not doing the work for clients.Importance of Client Participation (00:00:30)
Encouragement for clients to engage actively in the coaching process to improve their business operations.Achieving Success (00:01:00)
Insight on how implementing new strategies can lead to increased revenue and profits in a short time.Call to Action (00:01:32)
Invitation for listeners to discuss their future success through a provided link for further engagement.
BEST MOMENTS
'Gordon Ramsay guides ailing restaurateurs to deliver excellence, but he doesn't cook for them.'
'Joe Wicks motivates his clients to reach their goals, but he doesn't do their workouts for them.'
'You'll also need to get your hands dirty and get stuck in because in doing that, you'll learn how to run your business in an even better and more efficient way.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an accomplished author and business coach, explores the theme of internal motivation for clinic owners.
Drawing from her recent coaching event experience, Gilly contrasts two fictional practice owners, Bob and Bobby, to highlight different attitudes towards responsibility and motivation. Bob takes proactive steps to improve his clinic, while Bobby blames his team and expects external solutions. Gilly emphasises the importance of understanding one's internal drivers and taking ownership of goals to achieve success. She encourages listeners to reflect on their motivations and seek support for growth.
Introduction to Osteobizness (00:00:04)
Gilly Woodhouse introduces the podcast and herself as a business coach and osteopathy advocate.Coaching Event Insights (00:00:24)
Gilly shares experiences from a coaching event, focusing on marketing and personal development insights.Understanding Internal Motivation (00:01:34)
Discussion on identifying personal motivations behind goals and the importance of internal drivers.Case Study: Practice Owner Bob (00:03:05)
Bob's proactive approach to improving his practice and the positive outcomes he achieves.Case Study: Practice Owner Bobby (00:03:47)
Bobby's dependency on others for success and his struggles with taking responsibility for his practice.Responsibility and Motivation in Recovery (00:04:47)
Exploration of how patients' motivations affect their recovery and responsibility for their health.Call to Action (00:06:11)
Invitation for listeners to reach out for support in upgrading their practices.Closing Remarks (00:06:20)
Gilly thanks listeners and encourages them to follow for more tips and strategies.
Best Moments
'That why or important reason would be the thing which kept us going even if the going got tough.''Some of them are motivated to get better, improve their health, and get back on track with their lives, and some just want to give you the responsibility for reaching their goals and don’t want to participate at all in their own recovery.'
'Some will find and harness their inner driver and work with you, and some will become dependent on you and then blame you because they didn’t reach their goals.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an award-winning business coach, discusses her coaching programme for aspiring clinic owners.
She shares her experience working with three young women starting their own clinics, highlighting the structured support and training she provides. Gilly emphasises the importance of commitment and implementation for success. She also introduces "Gilly's Round Table," an upcoming initiative for larger clinic owners. Throughout the episode, Gilly expresses pride in her clients' progress and encourages listeners to invest in their development and embrace new opportunities in the field of osteopathy.
Introduction to Gilly Woodhouse (00:00:04)
Gilly introduces herself as a business coach and advocate for osteopathy.Coaching Young Women (00:00:25)
Gilly discusses coaching three aspiring clinic owners, focusing on their determination and initial fears.Implementation of Plans (00:01:35)
The young women begin implementing their business plans with Gilly's support and confidence-building.Training Options for Clinics (00:02:52)
Gilly outlines training options for small and large clinics, including group sessions and one-on-one coaching.Upcoming Initiative: Gilly's Round Table (00:04:26)
Gilly announces "Gilly's Round Table," a special initiative for large clinic owners, emphasizing collaboration and support.Conclusion and Acknowledgment (00:05:48)
Gilly expresses pride in her clients' progress and encourages focus and implementation for success.
Best Moments
'Despite feeling that it was a bit of a scary leap, their focus on making a strong start to their careers as business owners was inspiring.''Just like you want to set your patients up for success, we love to make sure that our clients squeeze every penny out of their investment with us and reach their goals with ease.'
'I must say how monumentally proud of each of these ladies I am because they rolled up their sleeves and got the job done.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an award-winning business coach, discusses the challenges osteopaths face in marketing and patient retention.
She shares a case study about a client named David, who struggled with ineffective marketing services that promised but failed to deliver new patients. Gilly outlines how they developed a tailored plan to help David regain control over his business, streamline clinic systems, and learn effective marketing strategies. By the end of the episode, David successfully increased his patient numbers and saved significant marketing expenses, transforming his practice.
Introduction to the Episode (00:00:04)
Gilly Woodhouse introduces the podcast and her expertise in osteopathy and business coaching.David's Initial Struggles (00:00:23)
David sought help for marketing issues, initially appearing successful but facing deeper challenges.Marketing Missteps (00:01:37)
Discussion of the ineffective marketing service David used, leading to competition and poor patient retention.Tailored Plan Implementation (00:03:02)
Details on the customized plan created for David, focusing on improving clinic systems and marketing strategies.David's Progress and Confidence (00:04:37)
David's success in increasing patient numbers and confidence in marketing without relying on external services.Closing Remarks (00:05:02)
Gilly encourages listeners to reach out for help and reminds them to subscribe for more insights.
Best Moments
'Sadly, David had given away his power and had lost control over his own business and destiny.''David has steadily increasing patient numbers and has saved a hefty £1700 per month marketing budget and kept it in his own bank instead.'
'If you'd like to embark on an easy journey towards a busy clinic without overwhelm, why don't you drop me a line at osteobiz.com and I'll be delighted to let you know how we can help you.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an award-winning business coach, discusses enhancing osteopathy clinics' operations and client engagement.
The episode features a case study of Kelly, a clinic owner who sought Gilly's help to improve her clinic's performance. Through refining operational systems, providing social media training, and identifying new revenue streams, Kelly's clinic saw increased bookings, improved team morale, and higher patient satisfaction. The episode underscores the importance of effective leadership and invites listeners to seek support for building efficient, profitable practices.
Introduction to Osteobizness (00:00:04)
Gilly Woodhouse introduces herself and the podcast, focusing on osteopathy business topics.Kelly's Challenges (00:00:24)
Discussion of Kelly's struggles with sporadic bookings and team morale at her clinic.Operational Improvements (00:01:30)
Enhancements to operational systems reduced admin work for Kelly, improving overall efficiency.Social Media Training (00:01:30)
The team received social media training, helping them create content to attract new clients.Identifying Revenue Streams (00:01:30)
Extra revenue streams were identified, boosting clinic profits and client trust through positive reviews.Increased Bookings and Team Morale (00:01:30)
Bookings increased, leading to happier staff and satisfied patients who recommended the clinic.Invitation for Support (00:02:53)
Gilly invites listeners to reach out for assistance in creating efficient and profitable practices.Closing Remarks (00:03:04)
Gilly thanks listeners and encourages them to follow for more tips on building their practices.
Best Moments
'Kelly really valued her lovely team, and she knew that all problems are leadership problems.''Kelly is feeling happy and relaxed and can get on with helping her patients, knowing that the team are not only really busy but very settled too.'
'Patients were remarking on the great service they were receiving and recommending to more of their friends.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this podcast episode, Gilly explores LinkedIn's untapped potential for professional networking and personal branding.
She challenges the common perception of LinkedIn as a dull platform, highlighting its unique advantages. Gilly offers actionable tips, including connecting with second-tier connections, writing articles to boost professional status, and optimising profile headlines to focus on the audience. She stresses the importance of active engagement rather than passive observation. The episode encourages listeners to take practical steps to enhance their LinkedIn presence and make the most of the platform’s opportunities.
Introduction to LinkedIn (00:00:00)
Discusses the perception of LinkedIn and its potential for professional networking.
Missed Opportunities on LinkedIn (00:00:35)
Highlights the low engagement from clinic owners and the importance of posting.
Importance of Writing Articles (00:01:10)
Encourages writing articles to enhance professional profile and credibility.
Connecting with Second-Tier Connections (00:01:30)
Advises on connecting with local second-tier connections without additional messages.
Profile Headline Strategy (00:01:52)
Recommends making profile headlines audience-focused instead of self-centered.
Best Moments
'LinkedIn can seem like a humorless, dull place, but it is the easiest place in the world to nurture your potential professional patience.'
'You can raise your professional profile by writing articles, which helps to elevate your professionalism and your status.'
'Make your profile headline about them, not about you. It has far more impact if you focus on the people you want to connect with and help.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this podcast episode, Gilly delves into the traits and practices that distinguish successful clinic owners, particularly those managing busy clinics with multiple osteopaths or multidisciplinary teams.
The episode outlines ten key observations, including maintaining a positive attitude, empowering teams, committing to self-development, ensuring operational efficiency, prioritising patient care, tracking financial metrics, practising self-care, engaging in proactive planning, embracing innovation, and focusing on community engagement. These insights aim to inspire and guide clinic owners towards enhancing their practices and achieving greater success.
Positive Attitude (00:00:02)
Successful clinic owners maintain a positive attitude with both reflective and forward-thinking focus.
Team Management (00:00:20)
They harness their team, praising and rewarding excellence while ensuring exceptional patient care.
Self-Development (00:00:38)
Clinic owners prioritize self-development, improving leadership skills and learning from high-level peers.
Operational Efficiency (00:00:56)
Operations are automated to save time, ensuring consistent high standards across the clinic.
Patient Care (00:01:14)
They nurture the patient list to maximize income without over-treating or irritating clients.
Financial Metrics (00:01:32)
Successful owners track key metrics to ensure profitability and expand revenue streams effectively.
Self-Care (00:01:50)
Self-care is prioritized with fixed management time and regular holidays for recuperation.
Planning (00:02:08)
Annual and quarterly planning is done in advance to avoid costly decisions and actions.
Innovation (00:02:26)
They embrace technology and innovation to enhance practice and serve the community effectively.
Key Moments
'What they all have in common is they run a busy clinic and lead a practice with several osteopaths or a multidisciplinary team.'
'Self-care is always a priority with fixed time away from treating for important clinic management and planning.'
'These successful clinic owners are enterprising and innovative, embracing technology to augment every aspect of their practice.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse shares her personal experience of searching for a new apartment, drawing parallels to business challenges.
Despite setbacks, such as a buyer pulling out last minute, Gilly emphasises the importance of resilience and having a solid plan. She highlights the Private Practice Profits programme, which offers tailored action plans and support for practitioners facing business obstacles.
The episode concludes with a hopeful outlook, encouraging listeners to remain optimistic and focused on long-term goals, while inviting them to seek further guidance for growing their practices.
Introduction to the Podcast (00:00:04)
Gilly Woodhouse introduces herself and the Osteobizness podcast, highlighting her expertise and passion for osteopathy.
Searching for an Apartment (00:00:24)
Gilly shares her experience of looking for a new apartment, detailing her specific requirements and the challenges faced.
Excitement of a Potential Find (00:01:32)
She describes the moment she found an apartment that seemed perfect, including a wonderful office space.
Setbacks and Disappointment (00:02:59)
Gilly discusses the disappointment of having the buyer for their bungalow pull out, reflecting on unexpected life changes.
Business Parallels (00:02:59)
She draws parallels between her apartment search and business challenges, emphasizing the need for resilience and adaptability.
Private Practice Profits Program (00:02:59)
Gilly promotes the Private Practice Profits program, highlighting its support and action plan for practitioners facing challenges.
Looking Forward with Hope (00:04:22)
Despite setbacks, Gilly maintains a hopeful outlook for the future and the importance of patience.
Closing Remarks (00:04:38)
Gilly thanks listeners and encourages them to engage with her content for more tips on building successful practices.
KEY MOMENTS
'As soon as I entered the flat, I knew instantly that it really did tick every single box and it matched the vision I had in my mind perfectly.'
'Disappointed doesn’t really cover it. Life can ricochet in unexpected directions and frustrate our best-laid plans.'
'Maybe it’s just that things aren’t meant to work out that way and something better is up ahead, even though you won’t see it at the time.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse discusses the parallels between managing mass catering and running a busy clinic. She shares her experience assisting her friend Nicola with a women's retreat, where she provided meals and navigated the challenges of an unfamiliar kitchen.
The episode emphasises the importance of organisation, team care, efficient processes, profitability, and sustainable growth. It also introduces the Private Practice Profits programme, designed to help practitioners improve efficiency and financial success. Listeners are encouraged to like, follow, and subscribe for more tips and strategies.
Assisting with the Retreat (00:00:25)
Describing the experience of assisting in delivering a retreat for women and managing mass catering.
Importance of Organization (00:01:55)
Highlighting the importance of excellent organization in managing mass catering and running a busy clinic.
Caring for the Team (00:02:28)
Emphasizing the need to care for and appreciate the team to maximize their potential, paralleling it with nurturing food for optimal flavor.
Efficient Processes (00:03:23)
Discussing the necessity of having processes in place to avoid wasted time and ensure top-notch service in both mass catering and clinic operations.
Profitability and Sustainable Growth (00:04:57)
Emphasizing the importance of ensuring profitability and sustainable growth, and introducing the Private Practice Profits program.
Conclusion and Call to Action (00:05:33)
Wrapping up the episode and encouraging listeners to like, follow, and subscribe to the Osteobizness podcast.
KEY MOMENTS
'Last week, I assisted my biz buddy Nicola to deliver an amazing retreat for 11 fabulous women who wanted some clarity around living a meaningful life as they ventured into their autumn years.'
'Whether you're managing mass catering or a busy clinic, the same rules apply: you must have excellent organization in place to ensure that nothing is forgotten or slips through the cracks, causing unnecessary dramas or failure to deliver top-notch service.'
'Clinic systems must make it effortless for patients to book, be appropriately reminded, be rebooked to ensure optimal health outcomes, and be nurtured afterwards and not abandoned for fear of annoying them.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
Please click here to learn more about our Private Practice Profits program.
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an esteemed author, speaker, and business coach, discusses the significance of prompt hands-on treatment for back pain, illustrated by the story of "The Old Boy," a golfer suffering from such pain.
Gilly underscores the necessity for osteopaths to effectively market their services to educate potential patients about the benefits of osteopathy. She introduces the private practice profits programme, which provides osteopaths with marketing training, swipes, and templates, aiming to equip them with the skills needed to attract and retain patients, ensuring their practices thrive.
The importance of prompt hands-on treatment (00:00:24)
Discussion on the impact of delayed treatment and the importance of seeking prompt hands-on treatment for back pain.
The role of effective marketing for osteopaths (00:01:28)
Exploration of the significance of marketing in educating and informing potential patients about osteopathy services and the challenges faced by osteopaths in marketing their clinics.
Inclusion of robust marketing training in private practice profits program (00:03:01)
Explanation of the marketing training, swipes, and templates included in the private practice profits program for osteopaths to enhance their marketing skills.
Conclusion and call to action (00:04:28)
Closing remarks, encouraging listeners to like, follow, and subscribe to Jilly's channels, and a mention of upcoming content for building a thriving practice.
BEST MOMENTS
'He could have avoided all that pain if he booked in quicker. This is an issue for your practice; people can be reluctant to get hands-on treatment promptly.'
'If the people in your area have no idea what you do, how you can help them, or why they would invest to come to see you, they aren't booking. It's your job to educate and inform them about what you do and how you help them.'
'Your increased confidence will shine through, and new patient numbers will keep improving, ensuring that your team is always booked up.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, author, speaker, and award-winning business coach, delves into the world of osteopathy and business efficiency. She discusses strategies for building a successful practice. She shares her personal experiences with the conveyancing process, highlighting inefficiencies in various operations, including clinic systems. The episode offers valuable insights into improving business practices within the osteopathy field.
Conveyancing Woes (00:00:24)
Personal experience with the slow conveyancing process and its impact on a property purchase.
Inefficiencies in Processes (00:01:34)
Discussion on inefficiencies in various processes, including conveyancing and clinic operations, and her experiences with achieving efficiency.
Efficient Clinic Operations (00:02:54)
Strategies for improving clinic operations and systems to work quietly in the background, saving time and improving patient outcomes.
Prosperity Plan and Mentoring (00:04:27)
Importance of providing thorough treatment plans and exercises to achieve the best patient outcomes, and the offer of personalised prosperity plans and mentoring for clinic success.
BEST MOMENTS
'We have so fallen in love with the apartment, but the conveyancing process is utterly excruciating. Multiple calls are in with the lawyers, the executors, and the estate agents, who are desperate to see us waving from the balcony.'
'If clinic operations and systems are clunky, slow, and inefficient, let's change them so that they work quietly in the background, saving so much of your precious time.'
'Letting new patients drift off without direction will likely leave them believing that osteopathy doesn't work because they have not got the outcome that they came to you for.'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, an award-winning business coach and advocate of osteopathy, discusses the challenges faced by clinic principals when team members repeatedly ask the same questions. She explores the solution of creating an online digital clinic handbook template. This central reference point aims to streamline communication, reduce repetitive enquiries, and provide clear guidance on procedures such as handling patient complaints and emergencies. The episode concludes by offering assistance in creating such a handbook, highlighting its benefits for clinic efficiency and team cohesion.
The challenges of team questions (00:00:24)
Discussion on the frustration of team members constantly asking the same questions and the impact on limited time and energy.
Creating a digital clinic handbook (00:00:24)
The solution of creating an online digital clinic handbook template to provide a central reference point for the team and examples of the type of information that can be documented.
Assistance in creating a digital template (00:02:18)
Offering assistance in creating a digital template for private clients and the benefits it brings to the team's efficiency.
Conclusion and call to action (00:02:47)
Closing remarks and a call to action to engage with the host for further assistance.
BEST MOMENTS
'The principal was complaining that the team were constantly asking him the same questions, which was so tiresome and a waste of his limited time and energy.'
'Your team will be so grateful to have an easily accessible resource to guide them clearly with just a click of a button, so they don't have to keep hassling you with the same old questions.'
'Most clinics have no central reference manual where team members can readily get the information they require. Does this resonate with you too?'
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOSTSince 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness podcast, host Gilly Woodhouse, author, speaker, and award-winning business coach, delivers a heartfelt message of encouragement and appreciation to her dedicated listeners. Gilly commends the osteopathy community for their commitment to their profession and urges them to continue their much needed work.
BEST MOMENTS
"I just want to give you a quick message to say you're doing a great job. I'm constantly in awe of your dedication to your community."
"Think of all those people who are moving and feeling better just because of you."
"I know we all have our ups and downs, but in case no one has told you lately, you're doing really great. Keep going."
VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/
ABOUT THE HOST
Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. -
In this episode of the Osteobizness Podcast, host Gilly Woodhouse explores the challenges and beliefs around earning a decent living as a clinic owner in the field of private healthcare, with a focus on osteopathy and manual therapy. The discussion highlights the importance of financial prosperity and the need to challenge outdated beliefs about the relationship between private healthcare and financial success. Gilly provides insights into navigating these challenges.
The importance of financial prosperity in private healthcare (00:01:32) The need to challenge outdated beliefs and normalise the idea of financial abundance in health professions.
Aligning passion with prosperity (00:04:39) The positive impact of practitioners thriving financially on their communities and the importance of financial success in private healthcare.
Empowering individuals to stay true to their callings (00:06:13) The connection between pursuing purpose and financial abundance in creating a fulfilling life.
BEST MOMENTS
'After a decade of hearing about these same inner conflicts around self-worth and giving value for money, whilst often also heading towards burnout, I felt compelled to write this introduction.'
'By normalising the idea that those who dedicate their lives to helping others deserve to make a decent living, we empower individuals to stay true to their callings without sacrificing their own prosperity.'VALUABLE RESOURCES
Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.
CONTACT METHOD
https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/ABOUT THE HOST
Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.
This show was brought to you by Boost and Bloom. - Show more
