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"By bringing varied backgrounds into conservation careers, we are ensuring our parks represent all of America."
Connect with Doug
Email Doug Mitchell
Glacier National Park Conservancy
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
In Glacier National Park, the journey to reintroduce bison is a great example of the power of perseverance and learning from failure. The collaborative effort between the US Federal Government, US Fish and Wildlife Service, Glacier Park leaders, and the Blackfeet Nation was a key marker in the project’s success.
This journey wasn't straightforward thought. Read more about it here on my blog.
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"I've never been there early enough to see the sunrise, but I've been there late enough to see the sunset. And it does have a really pretty sunset."
Notable Moments
02:04 Common Questions from Visitors
06:33 Importance of Seasonal Training
08:02 Day in the Life of a Park Employee
10:12 Family adventures with bears.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
It's not every day you get to hear from someone about their experience working at the park they group up in. However, that is exactly what my daughter, Gretel, spent her summer doing at Fort Flagler State Park. I couldn't be more grateful to have her joining Phil Gaines and I to share her insights into what makes Fort Flagler so special.
Take a listen or read about it by visiting my blog.
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"The small stuff is where you create that memory or you create an impression that never leaves them. Attention to those little details really matter."
Attention to details isn't just a small matter; it can transform the experience of park visitors. In the latest episode of the Park Leaders Show, Phil Gaines returns for a conversation about why the small stuff is crucial in parks and conservation. Paying close attention to the seemingly little things can make a monumental difference to visitors.
Notable Takeaways:
Small Stuff Matters: Whether it's ensuring cobweb-free restrooms or aligned signs, paying attention to small details reflects how well the entire park is managed. This attention can significantly affect visitors' perceptions and experiences. Creating a Culture of Care: Consistent attention to minor details not only maintains cleanliness but also instills a culture of discipline and care among park staff. This can be infectious and elevate the whole team's commitment. Visitor Perspective is Essential: Regularly experiencing the park from a visitor's viewpoint can help identify areas needing attention. This practice ensures parks remain welcoming and beautiful, staying true to their purpose of creating lasting memories.Don't wait for special visits from higher-ups to spruce up your park. Adopt the mantra: "Don't get ready; be ready." Every visitor deserves the same exceptional experience!
Take a listen to episode 303 to hear more strategies for park rangers and managers to view their parks through the eyes of visitors. It shouldn't be a surprise that visitors care that you maintain a high standard of cleanliness and care. They are always paying attention to details, so don't miss out on more ways that your attention to detail can make a big difference in parks.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
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"We need to inspire people, especially young people, with innovation. That is how we can change the world in a positive way. Connect with Viktor
Glice website
Viktor's Website
Viktor on Instagram
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Viktor Meier is the cofounder and CEO of Glice®, a revolutionary company that has developed synthetic ice for a more sustainable ice skating experience. This conversation sheds light on how Glice® rinks are being used globally, from cold climates in Iceland to the sunny beaches of the Maldives, enabling ice skating in places and times previously thought impossible.
Viktor grew up in Switzerland surrounded by nature. His commitment to conserving our environment was deeply influenced by the Chernobyl disaster. His journey from diplomat-in-training to eco-innovator is truly inspiring.
Highlights from the episode:
Viktor’s Journey:
How growing up in Switzerland and witnessing the Chernobyl disaster inspired Viktor’s lifelong commitment to conservation and innovation.
About Glice:
The fascinating story behind Glice®, a synthetic ice that offers the feel and glide of real ice with zero energy and water usage.
Impact on Parks:
Discover how Glice® enables park systems in varying climates to introduce new recreational activities sustainably.
Learning Opportunities:
How parks can use Glice® to educate the public on sustainability and innovation.
Future Prospects:
The potential growth in sports and recreational activities in regions traditionally unable to support ice rinks.
Viktor’s vision doesn't stop at recreation. He believes innovation is our best path toward a sustainable future. By showing kids these advancements, we inspire the next generation to tackle climate change creatively.
Whether you are a park ranger, manager, or an advocate for the environment, this episode is packed with inspiration and practical wisdom. Learn how integrating innovative products like Glice® can attract a new audience to your parks while promoting sustainable practices and conservation. Take a listen now to hear Viktor's advice on authenticity, humility, and the importance of learning and innovation.
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"Because he died so early, there was no opportunity for him to really grow into what a lot of people think he was gonna become, which was the next director of the National Park Service and one of the leading conservationists in the nation."
Key Moments
04:06 Working in conservation, writing about science and natural history.
07:05 Writing a book in 2019 about George Melendez Wright
12:30 Zoom meetings, presentations, follow-up articles, interviews.
14:36 Early death led to unrealized potential in conservation; legacy left behind.
19:24 Early wildlife conservation efforts overshadowed by infrastructure.
22:27 George Wright's early influence on John Jarvis, the impact on park rangers, and policies that still persist today.
24:34 Preserve animals, protecting habitat, and National Parks.
32:32 Quaker professors value conservation, environment, and community.
35:53 Surprising connections with book while reading.
39:10 Seasonal jobs lead to few permanent positions.
40:04 Yosemite shooting sparks management issues in parks.
Connect with Jerry Emory
Purchase the Book
Resources
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
George Melendez Wright was a trailblazer in conservation and wildlife management whose work continues to influence our national parks system today. Jerry Emory, an esteemed author and conservationist, has written an insightful biography, "George Melendez Wright, the Fight for Wildlife and Wilderness in the National Parks." In this episode, Jerry delves deep into the life and legacy of George Melendez Wright, a pioneering figure in the National Park Service. Our discussion touched on Wright's groundbreaking work, his relentless spirit, and the critical influence of his mentors.
This episode highlights:
Legacy of Innovation: George Wright introduced science-based wildlife management in national parks, advocating against harmful practices like feeding garbage to bears and developing a recovery program for the trumpeter swan. Resilience and Dedication: Wright's ability to overcome cultural resistance within the National Park Service, fueled by his intellect and personality, serves as an inspiring example for current and aspiring park leaders. Importance of Mentorship: The role of Wright's mentors, including Joseph Grinnell, was foundational to his approach in wildlife conservation. Surrounding yourself with supportive and knowledgeable mentors can significantly shape one's career and impact.This conversation is a fascinating journey into the history of conservation and the impact one individual can have on the protection and preservation of our natural heritage. Whether you're an aspiring park leader or a seasoned park ranger, this episode is packed with insights, historical context, and stories that highlight the challenges and rewards of working in national parks. Thank you, Jerry, for such a great conversation on the impact of George Melendez Wright.
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"If you look back over the last 100 years of significant events in America's parks, state, national, local, that, you know, on that list of the top 10 or 15 things that's that's changed the way we manage parks is, how we did the pandemic." Resources
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
We just celebrated a major milestone—300 episodes of the Park Leaders Show! This episode felt like a great opportunity for Phil Gains and I to reflect on what has changed in parks over the last decade and look towards the future. It's been an incredible journey of connecting with park managers, leaders, and thought leaders, and we're grateful for every listener who has been part of this adventure.
In this episode we talk about the evolution of our beloved parks. Some of biggest shifts came from the unexpected twists the pandemic brought. Here are three more takeaways from our conversation:
Rising Visitation & Sustainability: Parks have seen a significant uptick in visitors, raising both excitement and sustainability concerns. How do we welcome more people while preserving our natural resources? Pandemic Impact & Innovation: The global pandemic has drastically changed park operations and management, leading to an increase in online interpretation and programming. We've had to adapt quickly, but the silver lining is the new ways we're connecting with our communities. Growth in Park Leadership: Over the past decade, we've witnessed advancements in workforce sophistication, visitor demographics, and the myriad challenges faced by park leaders. The Park Leaders Show has been there every step, evolving to discuss these critical changes.A special shoutout to Phil Gaines for being such a significant part of this journey and to all our incredible guests and listeners. Starting this podcast was a way to merge my love for parks with business leadership concepts. It's been an absolute pleasure to make it happen. I look forward to continuing to bring you these conversations, including more on-location interviews and expand international park conversations. Let the adventure continue!
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"Work-life balance means that you're trying to find a way to balance this so you're a complete person and your batteries are recharged." Key Moments
01:10 Peak of park busyness means a ranger is always on as a ranger.
05:29 Balancing work and life in park professions.
09:08 Passion for work requires deliberate disengagement.
11:52 Engaging in activities outside of work reduces stress.
13:38 Work-life balance leads to better performance.
17:03 Take a breath, step back, refocus.
21:45 The joys of the job are rewarding moments and fun challenges.
Resources
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Being a park ranger isn’t just a job. For many of us, it’s a calling. But that doesn’t mean you have to sacrifice your own well-being. Phil Gaines and I talk about some practices that can easily be built into your routine and transform how you approach the ballance between your work and your life. As Phil says, "You are never not a park ranger, especially if you live in the park."
Finding a work-life balance is not just a modern buzzword. It is necessary for maintaining mental health, boosting creativity, and enhancing job performance. This is especially true for parks employees. Sometimes you need to slow down and recharge. During this conversation we highlight a few ways that have worked for us, inlcuding these four tips for finding balance.
Prioritize & Make Lists Focus on 1 Task at a Time Take Breaks & Step Back Engage in Enjoyable Activities Outside WorkWhether you're knee-deep in summer activities or looking ahead to a much-deserved break, this episode is packed with insights that can help you navigate the busiest time of the year and beyond.
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"Does it really make any difference if you do believe something, but are at the same time intolerant of someone who does not agree or concur in your beliefs?"
Key Moments
01:27 Meeting Freeman Tilden.
09:42 Starting a Career with Park Service at age 58.
11:54 Freeman Reevaluates National Park Service Principles and Writes "Interpreting Our Heritage" at age 71
14:59 Aiming for Visitor Engagement, Not Just Facts
.17:00 Becaming a Team for National Park Service
22:58 Lasting Impact of 47 years of Documented Experiences.
26:06 Focusing on Environment, Change, and Tolerance.
27:03 Human Interference with Nature, Moral Poverty, and Creating Positive Experiences
33:03 Presentation about Freeman Tilden at Ranger Rendezvous 47
ResourcesRanger Rendezvous Information
National Park Service Bio of Freeman Tilden
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Interpreting Freeman Tilden
In this episode, Walt Dabney returns to share share his extraordinary experience as a student trainee. Walt is the retired director of Texas State Parks and a former National Park Service employee who held various roles during his distinguished career. He even spent an entire year working closely with the legendary Freeman Tilden. Tilden was an author and is known as the Father of Heritage Interpretation. Throughout his career, he wrote works like "Interpreting Our Heritage" and "The World in Debt," and collaborated with notable figures like H. L. Mencken.
Imagine traveling 30,000 miles across the United States by car and train, visiting national parks, and engaging with park staff, colleges, and universities—all while being under the mentorship of one of the most influential figures in park interpretation. That's what Walt experienced in 1970.
In our conversation, Walt reflects on the invaluable life lessons he learned from Freeman, the lasting friendship they forged, and how Freeman’s teachings continue to influence park professionals and leaders to this day. For example, he emphasized the importance of personalized storytelling in park interpretation.
Tilden also believed that the National Park Service played a crucial role in the moral fabric of the country, advocating for self-improvement and quality over materialism. Freeman Tilden’s insights go beyond just park interpretation. His guidance on self-change and passion-driven impact remains valuable life advice for us all.
Make sure to listen to this episode to learn about the profound impact of Freeman Tilden on park interpretation and learn why his wisdom extends beyond parks to life itself. Thank you to Walt Dabney for taking us on a journey back to those transformative times and sharing insights into your own years interpreting Freeman Tilden.
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"The welcome station is where you are telling a visitor what to expect during the rest of their time with you."
Key Moments
05:58 First Impressions Matter at Parks
10:41 The Importance of Welcome Station Staff
16:34 Understanding Role vs. Purpose
19:06 Optimizing Park Efficiency
21:41 Importance of Face Time with Park Rangers
24:57 Pre-Shift Meetings at Welcome stations
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
How to Have an Effective Welcome Station
One of the most crucial touchpoints in any park experience is the welcome station. Welcome stations are not just a checjpoint or stops as you enter a park. They are an opportunity to make a memorable start to a visitor’s journey. Welcome stations are the first impression visitors get of a park. During our conversation, Phil Gaines and I explain how knowledgeable, engaged staff can make or break that experience.
Imagine arriving at a state park and being greeted by a ranger who’s genuinely enthusiastic and well-informed. That’s what we’re aiming for. This kind of interaction shapes visitors' experiences. Effective welcome stations aren't just about giving directions. They're about managing capacity, educating visitors on rules, and representing the entire park system. Proper training and communication are key.
Pre-shift meetings are crucial to ensure consistent experiences for customers and students at the welcome station. They equip welcome station staff with the latest info, ensuring safety, efficiency, and courtesy. Disney does it, and so should parks.
It's not just about creating a role for a welcome station employee; it’s about their purpose. Creating positive interactions and being the friendly face of the park sets the tone for an unforgettable visit. Make sure to listen to this conversation between Phil and I for more ways to have an effective welcome station.
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"Parks can be a great antidote to social isolation and mental health struggles. Yet the only way to do that effectively is to invest in our parks and make sure that the experience that people have when they go is positive and supportive of those health outcomes."
Key Moments
05:31 The Impact of Local Parks on Personal Growth
08:39 NRPA's origin and evolution, partnership with parks.
11:39 Protecting Natural Spaces for Future Generations
13:33 NRPA Resources and Geographical Connection
16:44 The Importance of Parks and Recreation for Community Health
21:49 Health and Tourism Being Vital for Community Welfare.
26:17 Partnerships Supporting Parks and Recreation.
Connect with Kristine
Bio on NRPA Website
NRPA.org
LinkedIn Kristine Stratton
Resources
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
While on my way to the National Association of State Park Directors conference in Lake Tahoe, I happened to share a ride with Kristine Stratton, the president and CEO of the National Recreation and Park Association (NRPA). Her friendly nature sparked a conversation where we discovered our shared passion for the challenges and opportunities that parks present across various states. It only seemed right to have her join for a conversation.
In this episode, Kristine shares her journey, from an outdoorsy upbringing in Maine and a career in public broadcasting to her influential role in environmental policy and now at NRPA. The NRPA is instrumental in supporting local parks and recreation nationwide, providing essential resources, advocacy, and professional development for over 164,000 full-time park professionals and millions of volunteers.
During our conversation Kristine and I discuss the impact of parks on community health, economic growth, and the well-being of residents, as well as the pivotal role of the NRPA in fostering connections and driving progress in the field. She also shares insights into the NRPA's initiatives, such as their professional development programs, federal grants, and significant legislative advocacy work.
Make sure to listen to this episode to learn more about the invaluable work of the NRPA and the profound difference well-supported parks can make in our communities. You do not want to miss Kristine's inspiring stories and her call to action for park leaders to utilize NRPA's vast resources to enhance their impact.
If you’re a park leader, make sure to tap into NRPA’s member platform for training and guidance. Grow with their resources and connect with peers.
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"The general public is not impressed with how much you know. They're impressed with how much you've inspired them to know more about the places they visit."
Key Moments
02:04 Creating Park Experiences for New Visitors
07:10 The Challenge of Information Overload in the Digital Era
10:35 Historical Communication and Public Engagement
16:02 Inspire Learning through Augmented Reality Historical Storytelling
18:08 Instant Information Access on Learning
21:19 Contact for creating park experiences or highlights.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Creating Experiences for Normal People
The deep knowledge of park leaders is invaluable. However, when we want to create experiences for the everyday visitor it is important to recognize that simplicity resonates with the general public. We can add to their experience by offering narratives and relatable stories that build their interest in the history. Even better is when it encourages them to further explore the land.
Too many park guests feel lost in a sea of too much information at an exhibit. Park leaders have the unique role of balancing their wealth of knowledge with creating intrigue of the great outdoors. As Phil says, "park people are not normal people." and how we can embrace this difference to enrich the experiences of our everyday visitors. "Normal" may be subjective, but the joy of discovering the wonder of parks is universal. A park adventure shouldn't feel like a history exam. It's about creating a connection that turns mere data into memorable stories. This is how parks capture hearts and provoke minds.
Ever heard of the Horn Works in Charleston? No? Phil Gaines shares about turning a 10x10 foot relic into a journey through time. Imagine seeing a revolution-era fort pop up among modern buildings using augmented reality. That's where technology marches alongside history in the parks, showing us that innovation and tradition can walk hand in hand. It's an opportunity to dive into the past without getting lost!
It is inevitable that people will spend time googling historical facts after a park visit. Visiting parks sparks curiosity in the minds of the next generation. For many younger visitors, a monument speaks louder than textbooks. Parks are more than terrain; they're a testament to human history. Next time you visit a park, look beyond the scenery. Search for the story, find the connection, and dive into the curiosity and wonder the experience brings.
While park staff may not be your everyday Joe, the experiences they curate should resonate with anyone stepping off the bus, ready for adventure. Make sure to listen to listen to this episode for more on ways park leaders are working on making the next 250 years of park history as engaging as the first.
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"We have to do more things with younger people to make sure they know what a cool industry we are and that there are so many different job opportunities that aren't just front line." Key Moments
04:35 Tourism Synergy and Collaboration
08:37 Empowering Youth to Make a Positive Impact
14:50 Revitalizing Urban Parks and Workforce Development.
19:03 Building Partnerships for Environmental Conservation
20:26 Historic Site Preservation
23:50 Community Support in the Tourism Industry
28:06 Promoting Career Diversity to Youth
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Volunteer Projects to Enhance Tourism
The dedication of park professionals is undeniable, espeically when they are all together in one place. At the annual in-service for Michigan State Park, I had the opportunity to meet a number of people doing amazing things, including Patty Janes, a professor and founder of Michigan Cares For Tourism. Her organization brings together tourism experts to revitalize Michigan's historic and cultural park attractions. The more we talk the more clear is becomes that impact of volunteer work on local tourism provides a blueprint for successful community involvement. Volunteerism is a tourism booster. Patty has championed this cause through Michigan Cares For Tourism by organizing volunteer events that tackle the maintenance backlog in state parks. These events, such as an adopt-a-forest program, are vital for park conservation. They also enhance the visitor experience by improving facilities and creating a cleaner environment. The impressive result of these efforts is an estimated $1.2 million in labor and supplies saved for the state. She knew the profound economic impact of volunteer-driven tourism projects, and it is most certainly paying off. Collaboration is the linchpin of success in these community projects. The synergy between Michigan Cares For Tourism and a diverse set of organizations such as Pure Michigan and the Michigan Department of Natural Resources has been a key force. These partnerships facilitate initiatives such as the transportation of volunteers via donated motor coaches and the structuring of professional communication. This approach underlines the potential of joint efforts to get sustainable results. All while creating a more vibrant tourism industry. Educating and involving the younger generation in tourism is a must. Patty continuously works with high schoolers and early professionals to bring awareness to career opportunities within the tourism sector. This helps highlight the field's career potential while insprining future stewards of Michigan's natural gems. It also encourages the fresh flow of ideas and innovation, ensuring the longevity of the industry. Make sure to listen to this episode for more of Patty Janes’ insights and opportunities. Whether you’re a business professional with an eye for community impact or simply a lover of parks, this episode is full of ideas on the intersection of volunteerism and tourism. -
"A good new part director has a vision. And and if you want to make a difference and leave your mark, you have to have vision of where you want to take your agency in the next year, in the next 3 years, and in the next 5 years."
Key Moments
06:53 Recognize the need to act as leader.
11:39 Watch what you say, people are listening.
13:38 Build on core values, ethics, and vision.
18:28 New directors often overwhelmed, need readiness training.
21:35 Stay close to service, vision, motivate.
25:38 Seek smarter team members for success.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
The Role of a Park Director
Successful leaders have a clear vision and understand the impact of communication. in order to drive it forward. Phil Gaines returns for a great conversation on the role of a park director, though anyone in a leadership role can benefit from what we discussed. When someone has a vision, it will only come to fruition if they make decisions with confidence to empower their team while staying close to your point of service
3 key takeaways from our conversation:
Vision and Communication: Successful leaders have a vision and can effectively communicate it to their team. This sets the path for the team's success and establishes a sense of urgency. Empowerment: Effective leaders must empower their team members with the knowledge and tools needed for success and be ready to support them as they work toward achieving the shared vision. Accountability and Decision Making: Leaders need to be okay with being held accountable and must be willing to make tough decisions. They should be focused on moving the team forward strategically and not recklessly, with a strong sense of urgency.This episode gives a great perspective on the intricacies of leading a park, while also offering valuable wisdom for leadership roles in various organizational settings. This episode is a must listen, whether you aim to rise to the position of a Park Director, or aspire to grow in your current leadership position.
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“Go sit on a rock in your favorite spot somewhere and do a very serious self-assessment. What am I good at? What am I not good at? What do I like to do? What do I don't like to do? And if you don't want to be out there in the lead, if you don't want to be out there taking some risk, if you don't want to get up in front of audiences, don't put yourself in that position."
Key Moments
01:45 Starting a Career in Parks and Recreation
06:37 Ranger Experience in Yosemite
10:31 Toxic Work Environments
13:57 Conservation Efforts in Protected Areas
14:45 Environmental Protection by National Park Service Personnel
19:01 Leadership Accountability and Self-Assessment
25:35 Importance of Reputation in Career Success
Walt's Presentations on YouTube
A History of America's Public Lands | Texas Parks and Wildlife Education Channel
History of US Public Lands Canyonlands Natural History Association
Conversation on Public Lands with Walt Dabney | Coalition to Protect America's Nation
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Leadership is a Choice
As a park leader it is necessary to be willing to take risks and make difficult decisions. One person that is no stranger to that is Walt Dabney, retired director of Texas State Parks. Walt has left a mark on the parks and conservation landscape, making him quite a legend in the industry.
During our conversation Walt shares stories from his extraordinary career. From his deep-rooted connection to the outdoors in Texas, to his unexpected journey through the National Park Service and his pivotal role in challenging decisions that would impact the future of our public lands. He even took on the military to stand up to mining interests. Walt's unwavering commitment to safeguarding our parks serves as a powerful lesson in resilience, determination, and the true meaning of leadership.
This episode explores:
- The bold moves and pivotal decisions that shaped Walt's career
- The importance of taking a stand and putting yourself at risk for what you believe in
- Key strategies for effective leadership, including decision-making, self-assessment, and fostering respect and trust
Being a leader means balancing approachability with managerial authority. Leaders should be ready to embrace bold moves. Throughout Walt’s career, he had to make bold decisions, take on challenging assignments, and stands up for what he believes in. It is also important to recognize when the role you’re in isn’t what you thought you wanted or turns out to not allow you to do the things you are good at. Even if you don't enjoy your current role, be diligent, supportive, and efficient in your work, as this will impact your reputation and future career opportunities.
This episode is full of valuable lessons from Walt's experiences and leadership philosophy. It is a must listen for park leaders and enthusiasts. There is no doubt you’ll want to hear more, so many sure you keep an eye out for the documentary, "History of America's Public Lands.” This documentary will further expand your knowledge of the history and relevance of public lands in the United States.
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“People can't fall in love with your park if they're lost."
Key Moments
03:49 Law enforcement rangers use interpretation to influence.
07:05 Expanding park interpretive products for diverse experiences.
09:56 Framework for visitor experience in parks and its application across different contexts.
13:53 Problem-solving strategies for adaptation.
19:08 ROI of interpretive programs for park rangers.
21:54 The challenges of parks to increase diversity amid visitor influx.
23:14 Diversity and inclusion in State Parks for better representation.
Connect with KyThe Visitor Experience website
Ky Harkey on LinkedIn
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Finding the Return on Investment in Interpretation
Interpretation plays a vital role in attracting, entertaining, and educating diverse users. One person with a lot of experience in this area is Ky Harkey, former director of interpretation for Texas State Parks and now founder of The Visitor Experience. His expertise in interpretation and visitor experience helps park leaders improve the relevance and inclusivity of their programs and services. During our conversation Ky shares some of the ways we can enhance the visitor experience, increase diversity in visitorship, and create a more engaging and impactful park environment for everyone.
Key Takeaways from this conversation:
Interpretation & Business: The concept of "entrepreneurial park rangers" reflects the need for the park industry to approach management and services as a business. This will help them effectively solve the challenges and drive impact. Stewardship Staircase: The framework of the "staircase of the visitor experience" encompasses the 5 core services along the Staircase to Stewardship. It provides a strategic way to guide visitors towards stewardship and reflects the diversity of the communities the parks serve. Diversity in Visitorship: Interpretation plays a vital role in attracting and engaging diverse users by sharing under-told stories of natural and cultural history, providing relevance, and fostering connections leading to moments of impact.Make sure you listen to the full episode to gain insights into the visitor experience and the influence of interpretation in shaping the future of parks. To learn more about Ky’s work and get access to a self-assessment tool to evaluate your visitor services, visit thevisitorexperience.org. Consider ways you can embrace the transformative power of interpretation and entrepreneurial innovation to grow the experiences that have a positive impact of parks and conservation.
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"Part of the narrative that we find ourselves in is talking about creating areas that are protected for people, not from people."
Key Moments
02:57 Conservation and Community Participation
05:29 Rethinking Conservation Strategies
14:57 Conservation Training in Latin America
17:22 International Conservation Collaboration
22:05 Importance of Nature on Human Health
23:54 Global Tourism Program Facilitates Cross-Cultural Exchange and Learning.
27:13 Global Conservation Efforts
Connect with RyanLinkedIn Ryan Finchum
Warner College of Natural Resources
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Managing Protected Areas
Ryan Finchum is the co-director of the Center For Protected Area Management at Colorado State University and a seasoned expert working with the US Forest Service international programs. He joins for a conversation diving deep into the world of protected areas. We explore the crucial decisions that shape our national parks and conservation efforts, and how past mistakes can light the way for future success. From missteps like feeding bears in dumps to the construction dilemmas faced by park roads. Ryan shares some of the vital lessons learned and the international collaborations that aim to bolster our global stewardship efforts.
Key Takeaways:
Lessons From History and Colleagues: Understanding the mistakes of the past, and the knowledge exchange on a global scale, is vital for forward movement in protected area management. Career Opportunities in Conservation: Ryan underscores the multitudinous pathways for careers within protected land spaces - an inspirational note for the upcoming generation of conservationists to think beyond traditional roles. Community Inclusion & Support: The core of Ryan's message lies in creating inclusive protected areas for and by the community, emphasizing that their successful management hinges on community involvement and support.Don't miss this conversation on the nuances of managing protected areas, ranger training, sustainability. It's not just about protecting land, but also about nurturing relationships with those who inhabit it.
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"If you're going to be really good at it, you're passionate about it. You believe that you're doing something that's bigger than just collecting a paycheck."
Key Moments
02:05 Inspiration for a Career in Park Rangers
06:13 Evolving Qualifications for Park Rangers
08:39 The Importance of Passion in Career Choices
21:38 Evolution of Park Rangers and Park Management
31:44 Job Application Strategies and Power of Networking
45:11 The Importance of Work-Life Balance in the Great Outdoors
47:54 Unexpected Challenges of Environmental Awareness
53:28 College Involvement, Professional Associations, and the Future of Park Rangers
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Answering Questions About Being a Park Ranger
Being a park ranger is about more than just trees and trails. Phil Gaines and I both believe it is about the people you meet and the relationships you nurture in this close-knit community. There is never a dull moment when park rangers come together to swap tales from the trails. And while there is certainly a share of wildlife encounters and serene sunsets, there’s so much more to the job. That is why we decided to take the time to dig deeper into the park ranger experience.
Networking is essential even in the most remote locations. It's like linking trails with people. Networking is a natural pathway to opportunity. By connecting with a friend I found myself being introdced to the National Park Service director. These are the connections that turn park-goers into park stewards, proving it's not just the trees that stand tall together; it's us rangers too.
Sure, being a ranger means living the park life (literally), but that doesn't mean personal life takes a back trail. It can be a balancing act, like a bighorn sheep on a rocky ridge. It's about finding a sweet spot so your personal time doesn't get lost in the woods. Whether it’s managing family life within park boundaries or carving out time for self-care, it is important to make sure you take time to also care for yourself.
Times are changing, and so is the role of the park ranger. There has been a cultural shift from the traditional ranger persona to a wave of fresh faces eager to influence and innovate. There is a wave of new recruits who bring new ideas and are ready to grow. The new generation isn't settling for the status quo. They want to contribute, to be part of decisions that shape their parks. And they need leaders who will listen.
Parks serve as more than just plots of land; they're a sanctuary for both wildlife and the human spirit. Becoming a park ranger is as much about loving the parks as protecting them. It’s about being ready for anything—from guiding lost visitors to handling wildlife and preserving natural habitats. A park ranger's career isn't easy. The outdoor office has its challenges, but your contribution is timeless. Rangers shape memories, protect history, and make our parks a home for all.
Whether you're looking to start your career or just love the great outdoors, make sure to listen to this episode, “Answering Questions About Being a Park Ranger”, for first-hand answers about being a park ranger.
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"Sometimes we forget, or perhaps even take for granted, the significant role that we may be we may be playing in this legacy that we call parks." Episode HIghlights
01:07 Significance of national parks and our role in preserving parks.
04:53 Organic Act of 1916 shaped National Park Service.
06:49 Lack of agreement among states led to individual state park systems.
10:05 Need to actively preserve and utilize information for future generations.
16:08 Challenge of storing, organizing, and preserving photos and videos.
21:41 Document and archive significant historical events proactively.
25:05 Capture memories and impact of park experiences for future reference.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Document History
It is incredibly important to preserve the historical legacy of our national and state parks. There is a need to capture significant events, natural disasters, and park facilities for our future understanding. Phil Gaines joins this episode to talk about the importance of documenting history in parks, including strategic archiving of photos and videos.
There is a need for a strategic approach to maintain historical records amidst the era of social media, emphasizing the importance of cataloging and archiving photos and stories. Some of the ways this can be done are by creating procedures for archiving significant events, conducting year-end reviews, and documenting landscape changes over time. It is also important for individuals to recognize the impact they are making on the park system and to be deliberate in their documentation efforts. No effort is too small.
From significant events to natural disasters and park facilities, impact of photography and digital archiving is crucial. These moments shape the narrative of our parks and help us appreciate their evolution. Some of the ways this can be done are to create procedures for archiving significant events, conduct year-end reviews, and document the change in landscapes over time. It's all about capturing the essence of our parks for posterity.
Take a listen to the full episode to gain a deeper understanding of the importance of documenting park history. Share your thoughts with Phil and I to continue the conversation about preserving the legacy of our parks.
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“If you offer something specific, not only are you offering to help, but that shows that you see them as a person and that you're recognizing their specific needs rather than just generalized to the general population."
Episode Highlights
03:39 Creating a podcast about parks and the opportunities that come from it.
09:02 Recommendations can be reliable and chance encounters facilitate connections.
10:15 Being open to opportunities and making connections has led to getting great podcast guests.
15:28 Leaders should prioritize personal responsibilities over their public service roles.
17:53 Park rangers are prioritizing their roles.
22:17 Putting people first leads to park love.
27:41 Advice for outdoor leaders: equip, inspire, and succeed.
32:04 Be specific when offering help to others.
Resourceswww.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
Last episode, we did an interview with Chris Lee. In this episode, we're going to Flip it a bit. I'm going to share the episode of Chris's Parks and Restoration podcast where Chris Interviews me. I'm not so sure I've ever done that on the park leader show. If I have, it's been a while. It was a great conversation, and I look forward to sharing it with you.
During our conversation we talk about the importance of putting people first in parks. As park leaders, it's crucial to prioritize the well-being of our staff and visitors. The best leaders in the public sector, particularly in parks, prioritize serving their staff first. By creating a supportive and empowering environment for our teams, we can foster a love for the park and enhance their desire to connect others to it.
The power of connection is undeniable. Networking and building meaningful relationships play a significant role in the success of park leadership. Through connections with professionals, we gain recommendations for guests on the show, while also broadening our knowledge and understanding of industry trends and disruptions.
Whether in the workplace or personal life, offering specific help is more effective than a general offer. By taking the time to understand someone's unique needs and offering tailored assistance, we show that we truly care and are invested in their success.
If you're a park leader or passionate about parks and conservation, I highly recommend listening to this episode. It's packed with insights, anecdotes, and practical advice that can help drive positive change in the industry. Let's continue to prioritize people and create exceptional experiences in our parks.
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“those little tidbits of information really help park and conservation leaders be better in their jobs, be better stewards of the resources, and just be better community leaders." – Chris Lee
Episode Highlights
[00:02:21] Importance of local parks and conservation efforts.
[00:03:53] Parks offer a strong community presence and finding solace in nature.
[00:08:01] Park rangers connect people to experiences with the outdoors.
[00:11:59] Always strive to improve leadership skills.
00:13:12] Focus on team culture.
[00:17:33] Understand your purpose to find fulfilling work in the parks.
Connect with Chris Lee
LinkedIn
Parks and Restoration Podcast
Resources
www.parkleaders.com
https://parkleaders.com/about/
Facebook - https://www.facebook.com/theparkleaders/
The Impact of Local Conservation
Local conservation efforts have a lasting impact on communities and individuals. Chris Lee, the executive director of Des Moines County Conservation, joins for a conversation on the important role of conservation in local communities. Chris also hosts his own podcast called "Parks and Restoration”. During our conversation he shares about his journey from growing up in the small town of Burlington, Iowa to leading the county's conservation department.
The unique benefits of local parks and conservation efforts often go unnoticed. These efforts play a critical role in connecting people to the outdoors, fostering a love for nature, and even influencing decision-making in the future. They also touch on the importance of local park rangers in being the face of conservation and how they can empower communities to get involved in conservation initiatives.
Listen to the full episode to learn more about the role of local parks and the inspiration they can provide for conservation on a larger scale. Let's work together to make a difference, starting in our own backyards.
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