Episodes
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You are losing potential clients by responding too slow.
Uh-oh!
If it was humanly possibly . . .
You and I both would answer every single call on the spot.
We would respond to absolutely every email and text within minutes.
Of course that's not super realistic.
Still, there are some great ways to increase your response time to new inquiries.
In this episode we share tips for solo practices and group practices.
If you want to grow your practice with more happy clients, don't miss this episode.
Top 3 things you will learn:
The impact of outstanding client care3 quick response tips for solo practices3 quick response tips for group practicesA few quotes:
"The first person that they actually speak to, is likely to be the practice that they go with."
"It takes so much courage for someone to pick up the phone for the first time and call a therapy practice. You want them to feel like they're seen and heard as a human being."
A few links:
Well ReceivedIntake AcceleratorThe Power of Online Scheduling14 Qualities of a Great Intake CoordinatorQuiz - Are you ready for an intake coordinator? -
You want to grow your practice in 2025.
Here are the 3 best ways.
Enjoy your work moreEngage in communityInvest in support servicesListen to the episode for details on each option.
Need help? Reach out to us at [email protected]
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Missing episodes?
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You want more clients.
You also want your website to work for you 24 hours a day. Good news. You can have both of those things!
In this episode, Uriah Guilford and Luci Carrillo share some valuable tips that you can apply to your website today.
You will learn how to get more clients from your therapy website by creating:
Clear messagingClear call to actionClear next steps for new clientsA Few Links:
Intake AcceleratorInTune Family Counseling -
Are you using the best software for your intake process?
The ultimate goal is to create a seamless intake experience. To effortlessly guide your potential client from first contact to first session.
The answer: Choose the best tools and using them effectively.
This will help you turn more calls and clicks into clients. Something every therapist wants!
Enjoy this episode with Uriah Guilford, the Head Nerd and Luci Carrillo, the Director of British Accents. 😁
Top 3 things you will learn:
The important intake tech tools you needOur best software platform recommendationsHow to use tech to create a streamlined intake processA few quotes:
“A tech stack is a collection of software platforms that you use to run your therapy practice.”
"Choose the best tools and learn how to use them to simplify the client journey."
"Secret shop yourself. Go through your entire intake process, so you can find things to update and streamline."
A few links:
Intake AcceleratorWaybookAdmirraTheraSaasPractice AxisTherapy Flow CRMSquarespace / Brizy.aiSimplePractice / TherapyNotesLuxSci / Paubox -
Growing a private practice can be a thrilling and scary adventure.
Every adventure needs a hero and the hero for this adventure is you!
Listen to this short episode to learn more about the four stages of the private practice journey.
The four main stages are:
The call to adventureThe initiationThe transformationThe returnLet's talk about the therapist's hero journey!
You can also read the full post here.
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Ready to dive into the world of group practice scaling?
This week's guest is Nicole McCance. She's a retired psychologist turned business coach, shares her transformative journey from growing a thriving group practice in Toronto to coaching therapists on how to scale to seven-figures.
Nicole provides insights into her 5-step scaling method. Simple, yet profound. We explore her passion for empowering therapists, discuss the challenges of scaling, as well as some tips on making it a smoother journey.
Join us as Nicole imparts valuable advice on building successful group practices and the importance of aligning business efforts with personal strengths. Whether you're a seasoned group practice owner or just getting started, this episode offers practical tips to scale your practice.
Top 3 takeaways:
Nicole's 5 step scaling methodHow to work less and make more moneyThe challenges and opportunities of group practice ownershipA Few Quotes:
The team will set you free.Consistency is the key to success.A Few Links:
Nicole's InstagramNicole's Facebook groupFree MasterclassWant To Expand Your Practice Starter KitSpecial Bonus: Use this link to sign up for Jane and get one free month! Just use the coupon code mccance1mo.
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Many practice owners struggle with marketing their practice.
What are some simple ways to market your practice effectively?
Join me, Uriah Guilford, as I share with you some simple tips for optimizing your marketing. Click to listen now!
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Here's a shocking statement.
You never have to write progress notes again!
Recently, Kym Tolson and I recorded a podcast episode all about using AI note writing tools.
Kym is my go to person for:
Insurance billingAll things travel + telehealthUsing artificial intelligence in private practiceYou don't want to miss this one.
Top 3 things you will learn:
Kym's favorite AI note writing toolThe pros and cons of using AI note writing toolsHow to choose the best option for your private practiceA few links:
The Clinical AI ClubBilling Assistant ProThe Traveling Therapist -
Growing a business can be agonizing.
It's quite a roller coaster.
Thrilling at times 🤩
Other times nauseating 🤮
Sometimes the most boring things can lead to the most exciting things.
Here's one example:
Documenting and organizing your policies and procedures.
Not super fun, but it will 100% help you scale your practice 📈
It’s also critical when building a team that will enable you to take a real vacation!
That's the fun thing 😁
I recently chatted with Mike Bandar, the co-founder of Waybook.
In This Episode, You'll Learn:
✅ Why Documentation Matters:
Find out why documenting your processes can seriously up your efficiency game.
✅ From Google Docs to Waybook:
Mike explains why switching from Google Docs to Waybook is like trading in a bike for a Ferrari.
✅ Cool Waybook Features:
Get the scoop on step-by-step implementation plans, the AI editor, and their brand-new 'Glossary' feature.
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Do you dream of taking a vacation and not having to worry about your practice?
Join me, Uriah Guilford, as I share the simple (and not-so-simple!) secrets to being able to vacate your mind while on vacation!
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Does your intake person make great clinical matches?
Consistently connecting your clinicians with their ideal clients.
This episode shares tips that will benefit brand new intake coordinators AND seasoned ones.
This is just one lesson of many from Therapy Intake Pro.
Our industry-leading training for intake coordinators.
It's packed with comprehensive training on every aspect of the intake process.
Share this episode with your intake person.
Empower them to turn more calls into clients. Every single day.
Enjoy this content? Find more at TherapyIntakePro.com
Click to listen now!
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Intakes are the lifeblood of any practice.
How can you optimize your intake process so you convert more callers into clients?
Join me, Uriah Guilford, and my Director of Sales & Marketing, Luci, as we share some simple tips for streamlining and supercharging your intakes.
Click to listen now!
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Tracking KPIs, metrics, and data is not the most exciting part of being a practice owner! But having easy access to this information can give you huge advantages as you grow your practice.
Is there an easy way to track the data you need?
Find out as I chat with the founder of PracticeVital, Tory Krone, about how to automate this vital part of your practice.
Click to listen now!
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Phone tag can be so frustrating! It can seem impossible to get a potential client back on the phone once they're reached out to your practice.
Are there any simple, proven strategies for improving or even eliminating phone tag?
Join me, Uriah Guilford, as I share with you the strategies that we've found consistently work.
Click to listen now!
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AI is here; there’s no escaping it. So how can you use the different forms of AI to support your practice?
Join me, Uriah Guilford, as I chat with Claude AI enthusiast Gabrielle Juliano-Villani about how she uses this AI software in her practice.
Click to listen now!
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An amazing practice manager is an essential part of a stable group practice.
What do you look for in a great practice manager?
If you’re a practice manager, what can you do to support your practice and practice owner even better?
Join us for part of this special panel discussion between Whitney Owens, Lindsay Keisman, Jaclyn Fortier, Uriah Guilford, and Luci Carrillo.
To access the full panel discussion, check out Practice Manager Pro at GroupPracticeMadeSimple.com
Click to listen now!
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As a business owner, knowing how to organize your taxes can be vital to the continued health and growth of your practice.
Could you do with a few good financial pointers, tailored to therapy practices? Me too!
Join me in as chat with my good friend, David Frank from Turning Point HQ, as he shares some super-helpful tips you can use today.
Click to listen now!
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You became a therapist for a purpose: to help people. But often the pressures of running and growing a business, combined with the necessarily business of life, can lead to exhaustion and burnout.
How can you grow your business in a healthy way and avoid burnout?
Join me, Uriah Guilford, as I chat with former Productive Therapist member, Jamal Jones, about practical ways you can become a purpose-driven therapist.
Click to listen now!
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How can you stand out in a crowded market?
Join me, Uriah Guilford, as I share with you three simple ways to stand out from the crowd.
Click to listen now!
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Growing a practice can be challenging. Growing a practice while dealing with ADHD brings its own unique challenges.
What are some of the challenges for practice owners living with ADHD?
How can you work WITH your ADHD to achieve your goals?
Join me, Uriah Guilford, as I chat with neuro-spicy therapist and consultant, Amber Hawley, as we share some tips and tools for ADHD practice owners.
Click to listen now!
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