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  • In a connected world, delivering a great customer experience is more essential than ever to differentiating your business, building loyalty, and maintaining your reputation.

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  • See how you can modernize your sales productivity by watching this video. Included in this video is a Business apps overview, Introduction to Dynamics 365 for Sales Professional, and a Demo.

  • Today we're interviewing Ken Sebahar. Ken is a Microsoft Dynamics ERP Specialist who has 17 years of experience in all the facets of such products as Microsoft Dynamics NAV and Microsoft Dynamics 365 Business CentralShow NotesIntroductions/ERP: • How did you get involved/started in the business software industry? • What is ERP?• Why would a company switch ERP Systems?o Top reasons you’ve seeno Follow up question: what are some of the top reasons people have switched to NAV• How does a business get the most value out of their ERP solution?Cloud and ERP: • How has the Cloud impacted ERP over the past 5-10 years? Will on premise ERP systems be a thing of the past in 5-10 years?• There’s a lot of talk about multi-tenant environments now. What is meant by that?• Is the Cloud having a positive impact on ERP? • What are your thoughts on the future of the Cloud in the ERP space? Dynamics NAV/Business Central: • What is Dynamics NAV? What is Dynamics Business Central?• Why use Dynamics NAV/Business Central? • Are licensing and pricing the same for these solutions? • How would someone pick between these two solutions? • How will these solutions help a company grow or be more profitable?• What are your favorite bells and whistles?• Do you have a favorite Dynamics NAV/Business Central add on solutions? Are there any necessary extensions you recommend? • There are many Microsoft Partners out there. Why would someone choose to work with one Microsoft partner over another on their Dynamics NAV or Business Central implementation?• For a company just beginning to use NAV, what is one tip you would give to…o A typical end-usero The Controller or Accounting Managero The Sales or Customer Service Managero The Inventory/Warehouse Managero The Manufacturing or Service Managero The IT/ERP ManagerWrap-up: • Will artificial intelligence eventually be performing such tasks as ordering, quality control, etc. • Will robots take over the world?• Who will win a championship first – Bears or White Sox?

  • This podcast is a must for someone using Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central. We'll be exploring must have resources, unknown features, and the importance of the Enhancement Plan. Show NotesBusiness Central, NAV, CRM, etc.SSI’s websiteSSI’s useful resources page: https://www.solsyst.com/useful-resourcesVideos, PDF, White Papers, etc.WebinarsBlog PostsSSI’s Online UniversityTraining VideosBusiness CentralBusiness Central Video ResourcesIntroduction to Microsoft Dynamics 365 Business CentralWhat the Microsoft Dynamics 365 Business Central Team likes about itDynamics 365 Business Central Spring 2018 Release VideoGet Started with Business CentralBusiness Central Training VideosBusiness Central Document ResourcesBusiness Central Capabilities GuideDynamics 365 October 2018 Release Notes (begins on page 119)Business Central Web ResourcesBusiness Central HomepageProduct SuggestionsUpgrade to Business Central from QuickBooksSolution Systems Business Central HomepageDynamics NAVMicrosoft CustomerSourceA complete guide to everything Microsoft Dynamics. Videos, links, training documents, product information, etc.Microsoft Dynamics NAV BlogsLearn about updates, planned releases, quick tips, etc.NAVUG – Dynamics NAV User Group – A user-led, user driven community of 19,000 Microsoft Dynamics NAV Users. Proven to help Dynamics NAV users achieve higher satisfaction with their Dynamics product through education, networking, and events through this join community.Microsoft Dynamics NAV 2017 Resource Guide – Enhance the power of your Microsoft Dynamics NAV with add-ons tailored to your business. Whether you need warehouse, tax solutions, or payment options, this guide shows you some of the most popular Dynamics NAV add-ons solutions used by businesses just like yours.Exciting Features Artificial IntelligenceBusiness Central has built-in intelligence to save you time and effort and keep an eye on patterns and changes in your business. The smart analytics feature in Power BI is just one example. Business Central also notifies you of actions you may want to tack onto tasks you’re currently completing. If you’re creating a PO to reorder a product from a vendor, Business Central will notify you of other low-inventory items from the same vendor so you can add them to the PO. The AI can also streamline tasks and reduce data entry. When you upload a product image during the product setup process, for example, Business Central reads the image, recognizes the product, and automates some of the setup, filling in fields and offering up suggestions for you.​[Podcast] Artificial Intelligence & ERPhttps://www.solsyst.com/single-post/2017/11/13/Podcast-Artificial-Intelligence-ERPFavorite Accounts in Business CentralFrom any screen in Business Central, you can access a list of your favorite accounts. This list is completely customizable, so you pick the accounts you want to have quick access to based on what you’re working on or what you need to see most frequently.Special Accountant FeaturesBusiness Central offers some light AP automation by allowing you to define items that you frequently import or export. Once defined, Business Central will recognize these items and execute follow-up tasks accordingly. For example, recognizing a paid invoice as something to be posted.Container Sandbox Environment – Hidden Feature – link to blog posthttps://www.solsyst.com/single-post/2018/04/16/Dynamics-365-Business-Central-Container-Sandbox-EnvironmentBy running the Sandbox Environment (Container) page you can set up a container-based sandbox that can be Azure hosted or locally hosted. When you run this page, you can choose Host in Azure or Host Locally options. If you choose Host in Azure, you’ve to connect to your Azure subscription, fill the required data and Docker is automatically configured for you. If you choose Host Locally, you need to configure the Docker environment in your system before setting up the sandbox. Then you need to save, modify with the correct parameters and launch the CreateBCSandbox.ps1 Powershell file. After that, you can develop with Visual Studio Code and AL connected to your container. D365BC will have also an online sandbox but having a container-based one is an interesting plus, especially for development tasks.Enhancement PlanNew version rights, hotfixes, service packs and regulatory releasesProtected list price and transition investment creditUnlimited access to online training, certifications, and user guidesAccess self-directed support through CustomerSourceLicense mobilityDisaster Recover

  • 1. The first ever mention of Microsoft was in 1975 in a letter from Bill Gates to co-founder Paul Allen. It was written as Micro-Soft coming from microcomputer and software2. The favorite food on the Microsoft campus is pizza and the free drink choices are milk and orange juice. Employees drink 23 million free beverages very year. Microsoft has over 37 cafeterias.3. Microsoft uses code names for all new products and new releases. 4. Microsoft software engineers are known as Softies5. Microsoft is one of the largest corporate collectors of artwork. 6. The Microsoft campus has a lot of bunnies on it! Somewhere along the lines someone dropped off rapidly reproducing bunnies and they did what they do best. 7. https://mashable.com/2010/07/17/microsoft-facts/#kWatL.AimEqj8. Microsoft has created three billionaires and as many as 12,000 millionaires.9. Microsoft employees are expected to bring M&Ms to the office to share on their work anniversaries – The tradition is one pound for every year they’ve been with the company. 10. Microsoft is rumored to hold more than 50,000 patnets.11. In 1994 Timex and Microsoft designed the Datalink 150 watch together. It was the first smartwatch ever, beating Apple by 12 years. It also wasn’t that great. 12. Microsoft coined the term tablet. 13. https://www.businessinsider.com/18-facts-about-microsoft-2016-314. The shortcut Alt-Shift-D will place the date automatically in MS Word15. Microsoft Office was launched for the Macintosh in 1989 before it was released for windows16. https://wallstreetinsanity.com/40-facts-you-didnt-know-about-microsoft/Football• Top teams in each division – See computer• Who’s going to be in the super bowl• Who’s winning the super bowl• Best team of all time• Bears Record – on the record• Will the defense be ranked in the top 5 with addition of Roquan Smith?

  • An organization’s culture may be one of its strongest assets or it can be its biggest liability. The reason culture is so important is that its impact goes far beyond the talent in the organization; it has significant influence on the organization’s goals. Culture drives or impedes the success of an organization. With culture impacting the talent, the product, the clients as well as the revenue, why would a company not measure, review and intentionally nurture something so important and critical to its success?So what does a good corporate culture influence?• Improves Productivityo Employees are more in tune with the needs of their managers, fellow employees and customerso Entrepreneur, an online resource for business owners, says that employees who work for companies with healthy workplace cultures may be more committed and productive.• Increases Marketabilityo Identity. Culture contributes to the identify and values of your company. For example, if your corporate culture is one that prioritizes setting and meeting goals, your individual workers will be more likely to set and meet goals of their own. It’s a good way to set and maintain the direction of your employees, and without it, it’s hard to keep your company’s values coherent.o Makes an impact on the type of talent your attract and hire In an article for Harvard Business School's, “Working Knowledge,” professors James Heskett and W. Earl Sasser say that companies with well-defined corporate cultures often are recognized as better places to work, causing them to be known among prospective employees. Bottom line, a strong company culture attracts better talent and, more importantly, retains that talent. • Forms Unity Between Employeeso Employees and organization members take cues from management as they form their opinions about the culture of a workplace. Once employees adopt the shared norms of a company, it unifies employees and management.o Patty Vogan, Entrepreneur.com's “Leadership” columnist, says that corporate culture starts and ends at the top with the business owner and upper management. The unity makes employees feel like they're a part of a team. Entrepreneur online says this feeling makes employees more concerned for the success of the entire business, not their own personal accomplishments.5 Keys to help create a better corporate culture• Communicate. Understanding why a company follows a particular process and ensuring that information is properly disseminated are crucial. Another example of good communication is to provide opportunities for customers to visit a particular factory and meet with manufacturing employees. Let the two groups discuss the impact the products have on customers.• Allow for more control of work. In manufacturing, much of the work is predetermined, based on the nature of the day-to-day process. Each day and hour might be prescribed, with the employee having little say over his or her schedule. Not surprisingly, this could dampen engagement. Great manufacturing leaders figure out the amount of control they can give back to the employees, which allows them some choice in potentially rote procedures.• Create accountability. Great managers work with employees to establish how "we can all be" accountable to the work. When done right, accountability creates higher engagement. It is important to make sure underperforming employees and managers are held accountable, even in situations where management structures may not lend themselves to performance accountability.• Make sure people feel like they matter. Perhaps the most important task for a leadership team to figure out -- how to make every associate feel like they matter when they arrive at work every day. This includes making sure every employee understands how they fit into the complex infrastructure of their company. For example, bring customers to the plant to speak with employees about the impact of their products or take "field trips" to customer factories to help plant employees see how the product is used in the different products the client produces. Or hosting breakfasts for the night shift regularly to draw people together in a positive way.• Be available, and be engaged. Leaders must be engaged, as employee engagement is a two-way street. Manufacturing managers must be approachable and receptive to employee concerns, and incorporate feedback into enriching future procedures.

  • Steven: Hey TD, We’re going to ask you a couple questionsTom: Oh, ok. Steven: What was the first thing you did this morning at work?Tom: Well I logged into Dynamics 365 Business Central to do some ordering. Steven: Favorite Business Central feature? Tom: Power BI being embedded directly in Business CentralSteven: In the Cloud or on-premise?Tom: Definitely the Cloud; I’m not a very technical person and don’t want to manage a server in houseSteven: Best Microsoft event you ever attended?Tom: Directions Steven: What’s your favorite Microsoft product?Tom: Office 365Steven: Manufacturing Industry or Process Chemical Manufacturing Industry?Tom: Manufacturing Industry Steven: Would you rather win lifetime access to Office 365 or Dynamics 365?Tom: Tough decision to make, but I’d say Office 365Steven: Microsoft employee you’d most like to meet?Tom: Satya Nadella Steven: What’s the best piece of advice you can give a company looking for ERP?Tom: Call Solution SystemsSteven: What’s it like working with Steven and Michael?Tom: No commentSteven: In one sentence, will Artificial Intelligence take over mankind?Tom: Watch iRobot and then you tell me…

  • Since Michael and Tom are recording this Podcast on Friday they figured they'd do a #FridayFavorites podcast discussing some of the things they like. This podcast talks about everything from Office 365 to Germany to Yanny or Laurel.

  • We're talking how to get the most out of your enterprise resource planning (ERP) software. Some of the topics covered are:- Defining your needs- Choosing a product that can be enhanced to connect your business through integrations- Investing in ongoing software training- Choosing a software organization that is continually investing in their business and developing their product- Leveraging the software's mobile capabilities- Not being fooled by a software that is industry specific- Planning for added expenditures during implementation.- Involving actual end-users in the research process- Decommissioning legacy applications- Establishing a great relationship with your ERP vendor/partner- Making sure your software is current- Staying current on your enhancement plan

  • Solution Systems, Inc. (SSI) for over 35 years has been implementing ERP, CRM, web development and IT infrastructure systems and support for distribution, manufacturing and service businesses throughout the Midwest. Over that period, SSI has evolved as an organization and has developed new competencies and techniques to remain on the cutting edge for its clients; however, SSI’s core mission has always remained the same.SSI is focused on maximizing the value of your business system by delivering proven, productive and sustainable solutions for the manufacturing, distribution and service industries.SSI, located in Rolling Meadows, IL is a Microsoft Gold Certified Dynamics NAV and Silver Small and Midmarket Cloud Solutions Provider that has become a leader in Dynamics NAV implementations in the Chicago Metropolitan Area. Our customer base encompasses small and medium size to enterprise level businesses across a variety of different verticals within the manufacturing, distribution and service sectors.​We pride ourselves on the many long standing partnerships we have built with our clients. SSI’s proven track record is built on our ability to maintain a high standard for talent and to retain an experienced staff that knows the ins and outs of our client’s business needs as they continue to change and evolve. We help our clients with their business problems every single day, by leveraging the best of what our products and technical support can do to make their business run faster, smarter and more efficiently. The value that we produce commands the loyalty that we maintain with our clients and as organization, our history has been successfully built on those business practices.

  • This demonstration will show you how to setup a new company, get started in Microsoft Dynamics 365 Business Central, and migrate your data. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/

  • In this Scenario we'll demonstrate the role of the Sales Representative in Microsoft Dynamics 365 Business Central. Pay special attention to the robust nature of Power BI and the ability to publish excel reports directly within the Power BI dashboard. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/

  • In this scenario we'll demonstrate the role of the sales manager using Microsoft Dynamics 365 Business Central. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/

  • In this scenario we will play in the role of the project manager and their abilities within Microsoft Dynamics 365 Business Central. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/

  • In this scenario we'll demonstrate how the role of an owner benefits from using Microsoft Dynamics 365 Business Central. Pay particular attention to the integration with Microsoft Power BI and Office 365. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/

  • In this scenario we'll demonstrate the role of a Marketing Manager and how they can work with Microsoft Dynamics 365 Business Central. Pay particular attention to the way technologies like Microsoft Teams, SharePoint, OneNote, and Business Central are integrated. Learn more about Business Central here: http://bit.ly/MSDyn365bcSubscribe to Solution Systems on YouTube here: http://bit.ly/YouTube-SSIFollow us on social:LinkedIn: https://www.linkedin.com/company/solution-systems-inc-Twitter: https://twitter.com/Solution_SystemFacebook: http://bit.ly/Facebook-SSIInstagram: https://www.instagram.com/solution_systems/