Эпизоды
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CEDR & Linklaters Workplace Activism Discussion00:00 - Introduction00:28 - What is workplace/employee activism? 04:22 - Is workplace/employee activism a new phenomenon? 05:32 - Is there a heightened expectation around what companies should be doing? 07:23 - What are some of the factors that encourage employee activism? 10:47 - How to advise businesses around engaging with this challenging area? 13:08 - Managers need to be better equipped to deal with grievances before they escalate 13:56 - The risks of leading with policy15:30 - What good can come from engaging positively with workplace activism?20:17 - DEI initiatives and how it acts as a catalyst for workplace activism21:55 - How can mediation help in instances of workplace grievances? 23:41 - Listening up is just as important as speaking up27:34 - Setting up facilitated discussion sessions28:42 - Practical tips for leaders on workplace activism
Watch the podcast here: https://youtu.be/39vJyjc7srA#workplaceactivism #workplace #employment #employees #activism #buisness #mediation #cedr © 2024 CEDR Limited - All rights reserved
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This insightful conversation explores the crucial role Ombuds services play in resolving workplace conflicts and how mediator skills are essential in achieving resolution.CEDR's Chief Executive, James South speaks with four experts who bring extensive experience from both public and private sectors: Dr Youssoupha Niang, Judit Revesz, James Claxton and Estelle Ghyselinck.Contents:00:00 - Introduction from CEDR Chief Executive James South02:21 - Participant introductions 14:01 - Why would an organisation invest it's time and resources into setting up an Ombuds Service?26:13 - How to measure success of an Ombuds programme?30:59 - What is it about the mediation approach or process that makes it work well for an Ombuds service?33:06 - What does the typical journey of case look like in an Ombuds Service?44:43 - The importance of the mediator skill set for solving disputes01:03:31 - Guiding parties through sensitive cases 01:17:00 - One tip for anybody considering embarking on the Ombuds journey
You can watch the podcast here on CEDR's YouTube channel: https://youtu.be/oPX2GxzqNQc© 2024 CEDR Limited - All rights reserved
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Пропущенные эпизоды?
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Tony Coveney has spent 43 years as a career investment banker and asset manager, working for some of the worlds leading financial institutions, and is also a CEDR-Accredited Mediator.In this video Tony covers: 00:00 - Intro: Managed conflict is how you get better deals00:30 - Why did you want to become a CEDR-Accredited Mediator? 01:56 - Working on infrastructure projects 05:26 - Creating safe spaces that allow employees to speak up07:06 - The importance of managed conflict08:36 - Are conflict engagement skills for managers overlooked? 11:58 - What are the benefits of the roleplay sessions on the course? 14:27 - What are your plans for the future?
You can watch this podcast here:https://youtu.be/qeEocBPrAuM© 2024 CEDR Limited - All rights reserved
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Fraser Simpson is Associate General Counsel - Ethics, Governance and Compliance at The Wellcome Trust, a large philanthropic foundation, based in London, that funds science to achieve global health outcomes. Part of his role with the Wellcome Trust is building a culture where people feel safe to 'speak up'. In this wide ranging conversation Fraser speaks with CEDR's Head of Marketing Ben Thomson about: Video Contents: 00:00 - Intro00:20 - Fraser introduces himself01:16 - What do we mean by 'speak up' culture?02:26 - How 'speak up' can improve well-being and create a sense of belonging03:48 - What are the consequences of getting it wrong and taking a policy led approach05:56 - The importance of getting the buy-in from the top07:28 - What are some of the barriers to people speaking up09:08 - Is there a renewed interest in 'speak up' due to external societal issues12:08 - Being proactive in approaching issues12:46 - Opportunities that arise as a result of a 'speak up' culture13:43 - Speak up should be part of a wider strategy 15:23 - How do you as part of the legal function work with the 'people' teams in the organisation ?16:22 - What can people so straight away to make a difference? 20:11 - How to make speaking up less intimidating? 21:52 - Do managers have the practical skills to be able to actualise the principles of speaking up? 24:18 - The issues associated with raising a grievance26:55 - What questions should leaders ask themselves as part of any incitive to implement change? 28:36 - Final thoughtsDisputes and dialogue are connected, and forward-thinking organisations are viewing this challenge at a strategic level. Download CEDR's white paper and learn how this applies to the rise of employee activism.Download CEDR's White Paper on Employee Activism Here: https://learn.cedr.com/employee-activism
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CEDR Mediator Eve Pienaar discusses trusts, wills & probate mediation#Video Contents: 00:00 - Intro 00:19 - Very often there is a significant imbalance in power00:47 - An example of a trust, wills and probate case01:06 - A difficult situation for one of the deceased's children01:29 - How did the mediator break the deadlock?01:57 - The mediation resulted in the restoration of a relationship#trusts #trustsexplained #wills #willsexplained For more information: https://www.cedr.com/commercial/trusts-wills-probate-mediation/© 2024 CEDR Limited - All rights reserved
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CEDR Mediator Nick Pearson discusses an insolvency case he was involved with. Audio Contents:00:00 - Mediation is successful in this field because insolvency practitioners, office holders, liquidators and the like - they don't want to go to court.00:38 - Insolvency practitioners are very sceptical by nature, but they are also flexible and open minded. 00:52 - Directors being sued for preferential payments and misfeasance. 01:07 - Director hadn't give a reason as to why he wasn't going to be liable financially01:22 - The mediator tells the director you have to explain yourself and he produces a lot of new material that hasn't been seen before. 02:02 - The director provides evidence showing his inability to pay. #cedr #disputeresolution #dispute For more information, contact CEDR: www.cedr.com© 2023 CEDR Limited - All rights reserved
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CEDR Mediator Tony Allen discusses how mediation and the NHS Resolution Scheme can help to restore relations and trust with patients and claimants. Video Contents:00:00 - People are afraid to be ill again because they've stirred the pot00:13 - Rebuilding a relationship00:23 - Acknowledging that someone who has been let down, has a voice and the right to be heard00:33 - Making sure that steps have taken place to ensure there is no repeat and that lessons have been learned#cedr #mediation #clinical #medical
Watch the video here: https://youtu.be/Anbhh0gyasQ
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CEDR Mediator Fiona Colquhoun discusses a commercial mediation case with an independent company that was contracted to provide a number of services at a value of £12 million.Video Contents: 00:00 - Intro00:16 - The company buying the services decides to terminate the contract00:34 - There was a very poor relationship between the respective lawyers01:12 - How did the mediator make an initial breakthrough? 01:34 - The parties worked better without their lawyers02:21 - Dealing with the parties in the dispute directly02:48 - Those with the authority get involved in the discussion #cedr #disputeresolution # lawyers
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CEDR Mediator Heather Allen discusses how to run a joint session. Video Contents: 00:00 - Intro00:18 - The defendants are usually very flexible on the question of joint meetings and are often guided by the claimant00:53 - Joint sessions makes sense from a practical point of view01:23 - Discussing with the advisors about a brief introductory meeting01:38 - Working with a party that's new to mediation To find out more information, visit www.cedr.com
To watch a video from this podcast, visit here: https://youtu.be/P-yl2xCFG7U
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Two senior executives in a national organisation who couldn’t speak to each other. The task faced by CEDR Mediator Neil Goodrum in this workplace mediation. Discover the steps taken to resolve this dispute:💡 Facilitating dialogue through the mediator💡 Bringing the parties together into the same room💡 Setting out processes to enable collaborative working in the future💡 Putting a periodic review structure in place
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00:00 - Intro 00:12 - A large farm holding has parcelled out it's land 00:25 - One of the parties does not want their right of way to be used00:42 - The legal arguments were explored over the course of multiple joint sessions 00:54 - The preparation for a property mediation 01:14 - Having a neutral third party allows the parties to vent and see the matter in a pragmatic way
View a video of the case study here: https://youtu.be/yofzuoMKoKc#cedr #mediation #property #building #disputes
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In this podcast, we look at the question of how people canhave conversations about politically sensitive and highly emotive topics.
CEDR’s Frederick Way, and Susanne Schuler are joined by Jess Brandler, the MD of Solutions Not Sides, an educational charity working with young people to talk about the Israel-Palestine conflict, to understand the methods that they use and how these frameworks can be adapted.
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Susanne Schuler, director of training and consultancy at CEDR, answers your questions posed during a recent psychological safety webinar.
Including:
How do cultural differences impact what people view as rude, acceptable in teams, and how does this impact psychological safety? How do you work with a colleague who is good at their job but who expresses extreme personal views you find abhorrent? How to address instances of hepeating? How to work on creating psychological safety in a predominantly remote team? What is the link between psychological safety and diversity and inclusion? Is one a prerequisite for the other?For more in information on psychological safety please contact CEDR: www.CEDR.com
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CEDR Mediator Nick Pearson gives expert advice on how to navigate cross-border disputes.Video Contents:00:00 - The importance of having senior individuals at a mediation00:16 - An American company is suing a Scandinavian corporation00:22 - The parties wanted to maintain their working relationship 00:48 - Devising a solution 01:44 - The structure of the deal and a plan for the future emerges02:15 - Keeping the mediation on track#cedr #disputeresolution #dispute Watch a video of this podcast here: https://youtu.be/ALrSGvc0YyY
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CEDR Mediator Tony Allen give expert advice on how to navigate clinical negligence cases.Video Contents:00:00 - The importance of having senior individuals at a mediation00:22 - A senior manager from the trust attends the mediation and the family is struck by this00:49 - The cathartic nature of clinical negligence cases is highlighted 01:14 - How the negotiation process started01:30 - A different negotiation strategy is suggested by the mediator #cedr #mediation #clinical #medical Ton find out more about the case, visit https://youtu.be/B5_oBsqwbJ4
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CEDR Mediator Heather Allen discusses a dispute in a family run business and how being a neutral chair helped resolve the case.Video Contents:00:00 - A board with only one non family member00:17 - Three generations of the family are involved with the company00:30 - Technical changes to the business necessitate the appointment of a new board member01:00 - Coaching the parties to have better conversations 00:57 - The value of the claim and the franchisors demands01:16 - Being a neutral chair
Watch Heather Discuss the case here: https://youtu.be/LZ--8oC3MNM#cedr #business #disputes #mediation
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CEDR Mediator Felicity Steadman details a commercial mediation cases involving a restaurant franchisor and franchisee. Video Contents:00:00 - The challenge in the case and how to arrive at acceptable discharge and release terms. 00:20 - Overview of the dispute. Restaurant franchisor and franchisee00:29 - Franchisor alleges unethical behaviour on the part of the franchisee00:53 - The franchisee was also behind on payments 00:57 - The value of the claim and the franchisors demands01:20 - How to achieve a solution 01:52 - Participant feedback on the mediator 02:28 - New learnings for the mediator #cedr #restaurant #disputes #mediation
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CEDR Mediator Stephen Bate details a dispute he mediated between a motorcycle manufacturer and a distributor. Video Contents: 00:00 - Intro 00:21 - Dispute between manufacturer and distributor in motorcycle industry 00:48 - Distributor brings a claim for £20 million01:10 - Uncovering the background to the case01:26 - The dispute arose because of hand written letter01:59 - A joint meeting was set up to resolve the situation 02:36 - The manufacturer apologises and agrees to a payment03:01 - Reciprocity can be very important in a mediationTo find out more about commercial mediation, contact CEDR at: https://www.cedr.com/commercial/
#cedr #disputeresolution #automotive #motorcycle #motorbike #manufacturing #mediation
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CEDR Mediator Fiona Colquhoun discusses Power Imbalances and Fostering Participant Equity in a Transgender Policy Mediation:Video Contents: 00:00 - Identifying a potential power imbalance00:21 - A multi-national implements a new set of transgender policies00:41 - A parent of a young child challenges the organisations new policies00:56 - Identifying the issue the parent/s had with the new policies01:24 - Moving towards a solution01:26 - Asking two or three people to be present and conduct joint sessions01:41 - The authority for policies rested with the board of trustees, and they all wanted to be involved in some way in the mediation02:00 - Everybody participated but not at the same time, this ensured it wasn't a one sided mediation02:16 - A full agreement on the new policies was reached after four months of discussions#cedr #mediation #charity #disputes #LGTBQ
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Contents: 00:00 - Intro 00:07 - The claimant was unable to bring the claim because they had gone insolvent 00:18 - Big residential construction dispute in London 00:24 - Three adjudications already carried out on extensions of time00:30 - The individuals had already racked up hundreds of thousands of pounds in legal disputes and were seeking a claim of over £2million00:45 - Getting to the solution 00:51 - Exploring the final accounts and looking at how the parties had parted ways01:02 - The way to move past was to have numerous joint sessions01:12 - Using a screen to display the final account so both parties could decide where they could see some potential movements and concessions01:20 - They didn't settle on the day because they had unrealistic expectations going into the day, but because of the joint sessions, they were able to settle soon after with the help of the mediator#cedr #mediation #construction #building #disputes
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