Episodes

  • Leading and Growing a Family Collision Business with Josh and Michelle Fuller

    Leading and Growing a Family Collision Business with Josh and Michelle Fuller

    · The Collision Vision

    Joining us for this episode are Josh and Michelle Fuller, fourth-generation leaders of the 111-year-old Fuller’s Collision Center. In a time when consolidation is reshaping the industry, the Fullers have doubled down on what makes their business strong—clarity of vision, marketing with purpose, and strategic planning through the lens of long-term value creation.

    We’ll talk about how they’ve built and maintained a powerful family business, how they think about specialization and branding, and how they’re using tools like ADAS and exit planning strategy to set the stage for future growth.

    Let’s get into it.

  • Smart, Scalable Marketing for Independent Shops with Steve Trapp

    Smart, Scalable Marketing for Independent Shops with Steve Trapp

    · The Collision Vision

    Joining us for this episode is Steve Trapp, a collision industry veteran. During this conversation, Steve shares how independent operators can take full control of their marketing—before they ever spend a dime. From CRM-driven outreach and upsell opportunities to referral strategies and partnerships with insurers and agents, we’ll break down the fundamentals of smart, scalable, and affordable shop marketing.

    Hope hope you enjoy the show!

  • Missing episodes?

    Click here to refresh the feed.

  • Certification as a Business Advantage Leanne Jefferies | Evolution of OEM Certifications

    Certification as a Business Advantage Leanne Jefferies | Evolution of OEM Certifications

    · The Collision Vision

    Joining us for this episode is Leanne Jefferies, Vice President of Strategic Accounts at OEC. Leanne has been on the front lines of OEM certification for years and brings a unique perspective on how shops can not only achieve certification—but truly leverage it as a strategic business advantage.

    We’ll talk about how certifications have expanded from luxury-only to mainstream, how they’re adapting for the EV era, what the investment and ROI really look like, and how certified shops can better serve consumers, insurers, and their own teams.

    Connect with Leanne:

    Social: https://www.linkedin.com/in/leannejefferies/

    OEC’s Certified Repair Network (CRN):

    https://oeconnection.com/products/oec-certified-repair-network/

    Collision Performance Network (CPN):

    https://oeconnection.com/products/cpn/

    Canadian OEM Certification – Certified Collision Care:

    https://certifiedcollisioncare.ca//canada

    Electric Vehicle Handling Qualified (EVHQ):

    https://oeconnection.com/products/evhq/

    CRN Coaching:

    https://oeconnection.com/products/quality-coaching/

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Turning Certification into Strategy with Liz Stein | Evolution of OEM Certifications

    Turning Certification into Strategy with Liz Stein | Evolution of OEM Certifications

    · The Collision Vision

    Today's guest is Liz Stein, Vice President of Strategic Initiatives at Certified Collision Group, one of the largest networks of independent, OEM-certified repairers in the country. CCG is known for helping its members obtain, maintain, and—critically—maximize the value of their certifications.

    During our conversation, we’ll dig into how CCG supports shops in building a certification game plan, what independent operators can learn from that approach, and how certification can be much more than a credential—it can be a driver of long-term business growth.

    Connect with Liz:

    Social: https://www.linkedin.com/in/elizabeth-stein-77412850/

    Website: https://certifiedcg.com/https://certifiedcg.com/

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Inside OE Certification, What It Really Takes with Christian Ruecker and Gabriel Morley

    Inside OE Certification, What It Really Takes with Christian Ruecker and Gabriel Morley

    · The Collision Vision

    Joining us for this episode are Christian Ruecker and Gabriel Morley from DEKRA, one of the most trusted names in certification and inspection across the globe. In this episode, we’ll unpack what it really takes to pursue and maintain OE certifications, what makes BMW’s process so unique, and how to evaluate the ROI of certification—especially for high-volume brands. If you’re considering OE certification or want to improve how you leverage the ones you already have, this one’s for you.

    Connect with Gabriel & Christian:

    [email protected]

    [email protected]

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Building Success Through OEM Certifications & Dealer Partnerships with Bryan Thompson

    Building Success Through OEM Certifications & Dealer Partnerships with Bryan Thompson

    · The Collision Vision

    Welcome back to the Collision Vision. Joining us is Bryan Thompson, President and CEO of Beverly Coachcraft, an elite, OEM-certified collision center based in Los Angeles. Beverly Coachcraft is a go-to destination for high-end vehicle repair, with certifications from brands like BMW, Mercedes-Benz, Jaguar, and more.

    In this episode, we’ll talk about how Bryan has leveraged OEM certifications and dealer relationships to build one of the most trusted shops in one of the most competitive markets in the country. We’ll cover how to get certified, how to build dealership sponsorships, and—most importantly—how to turn those certifications into real business growth.

    Connect with Bryan:

    Social:

    https://www.instagram.com/beverlycoachcraft/?hl=en https://www.linkedin.com/company/beverlycoachcraft/
    https://www.linkedin.com/in/bryan-thompson-14a8578a/,

    Website:
    https://www.beverlycoachcraft.com/

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Shop Credibility, Improving Quality, & Success with Mike Anderson | Evolution of OEM Certifications

    Shop Credibility, Improving Quality, & Success with Mike Anderson | Evolution of OEM Certifications

    · The Collision Vision

    For this week's episode, we staring a new series on OEM certification. To kick off the OEM discussion, we have industry legend Mike Anderson returning to the show. Mike is the President and Owner of CollisionAdvice, Collision Industry Trainer, Consultant, Facilitator, and host of the new podcast "On The Road with Mike Anderson." Today, we’ll cover why shops should consider OEM certifications, how to choose the right ones, the steps to get certified, and how to maximize the value of those credentials.

    If you’re looking to strengthen your shop’s credibility, improve repair quality, and position yourself for long-term success in an evolving industry, this episode is for you. Let’s get started!

    Connect with Mike:

    Social: https://www.linkedin.com/in/mike-anderson-1124ba48/

    Website: https://collisionadvice.com/

    Contact: https://collisionadvice.com/contact/

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Reducing Environmental Impacts and Pushing The Industry Forward with Ryan Brown

    Reducing Environmental Impacts and Pushing The Industry Forward with Ryan Brown

    · The Collision Vision

    On the episode with week is Ryan Brown, Western Technical Manager at AkzoNobel, and a leader in helping body shops implement smarter, greener, and more efficient practices through product innovation and hands-on support.

    Today, we’ll talk about why sustainability is a business imperative, how AkzoNobel is helping shops reduce their environmental impact, and the role of new product innovations—like Autowave Optima—in pushing the industry forward. Whether you’ve been following the series closely or you’re just jumping in, this conversation will leave you with a clear picture of what it means to go green—and how to take action in your shop.

    Connect with Ryan:

    email: [email protected]

    This episode is sponsored by: asTech asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Innovation Shaping the Future of Collision with Cinthia Gutierrez | Sustainability in Collision Repair

    Innovation Shaping the Future of Collision with Cinthia Gutierrez | Sustainability in Collision Repair

    · The Collision Vision

    Joining the show today is Cinthia Gutierrez, Premium Segment Manager Americas for Automotive Refinish Coatings Solutions at BASF. BASF has been a leader in sustainable innovation, helping collision repair businesses reduce waste, improve efficiency, and meet the growing demand for eco-friendly practices.

    In this episode, we’ll discuss why sustainability matters for shops of all sizes, how it impacts hiring and retention, and the latest innovations from BASF that are shaping the future of collision repair. Whether you're looking to lower costs, attract top talent, or position your shop for long-term success, this episode will give you insights on how sustainability can be a competitive advantage.

    Connect with Cinthia:

    Social: https://www.linkedin.com/in/cinthia-gutierrez-75b624218/

    Website: https://refinish.basf.us/

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Leveraging Technology for Sustainable Growth with Bill Brower | Sustainability in Collision Repair

    Leveraging Technology for Sustainable Growth with Bill Brower | Sustainability in Collision Repair

    · The Collision Vision

    Welcome back to the show. Joining us for this episode is Bill Brower, an industry leader in vehicle lifecycle management and AI-driven claims automation. Bill has been at the forefront of integrating sustainable estimates, helping insurers and repairers reduce their carbon footprint while improving efficiency. We’ll explore how touchless claims processing, AI, and automation are shaping a more sustainable and profitable repair ecosystem. We’ll also break down how insurers are measuring carbon emissions in the claims process, the role of Scope 3 emissions, and what all of this means for collision repair businesses.

    If you’re wondering how sustainability initiatives can impact your bottom line, improve efficiency, and future-proof your business, this is an episode you won’t want to miss. Let’s get started!

    Connect with Bill Brower:

    Social: https://www.linkedin.com/in/bill-brower-mba-9426b51/

    Website: https://www.solera.com/

    Email: [email protected]

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Positive Impacts of Reducing Waste with Eddie Hightower | Sustainability in Collision Repair

    Positive Impacts of Reducing Waste with Eddie Hightower | Sustainability in Collision Repair

    · The Collision Vision

    Today's guest is Eddie Hightower, Senior Vice President of Sustainability & Social Responsibility at Caliber Collision, to discuss the steps Caliber is taking to lead the industry toward a more sustainable future. While sustainability in collision repair often brings to mind environmental efforts, it’s much bigger than that. Today, we’ll explore Caliber’s sustainability initiatives, how they’re reducing waste, cutting emissions, and ensuring long-term business viability—all while making a positive impact on the communities they serve. Sustainability isn’t just for big MSOs either —independent shops and smaller operators can take meaningful steps toward a more responsible and forward-thinking business model.

    If you’re wondering what sustainability means for your business, this episode is for you!

    Connect with Eddie:

    Social: https://www.linkedin.com/in/eddiehightower/

    Download: https://www.caliber.com/dA/e0d44f8677/fileAsset/2023+Sustainability+Report+-+Caliber+-+FINAL+-+ADA+(3).pdf

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Supporting the Next Gen of Technicians with Mary Mahoney | Talent Shortage & Workforce Development

    Supporting the Next Gen of Technicians with Mary Mahoney | Talent Shortage & Workforce Development

    · The Collision Vision

    Our guest for this episode is Mary Mahoney, Vice President, Replacement & Leisure Division at Enterprise Mobility and a key leader in the Collision Engineering Program. Enterprise has been a driving force behind this initiative, which is designed to bridge the technician gap by providing structured, hands-on education and career pathways for aspiring collision repair professionals. We’ll discuss why programs like Collision Engineering are critical to solving the technician shortage, how they’re expanding to make an even greater impact, and what shop owners can do to engage with and benefit from this growing talent pipeline.

    If you’re looking for ways to bring new talent into your shop and support the next generation of technicians, this is an episode you won’t want to miss. Let’s dive in!

    This episode is sponsored by: asTech

    asTech is dedicated to safety, precision, and innovation in vehicle diagnostics. With industry-leading scanning and calibration solutions, asTech ensures every repair meets OEM standards, enhancing safety and customer satisfaction. Continuously testing and scanning new vehicles, asTech refines its technology to stay ahead of modern repair challenges. A tool stack covering 40+ brands and a network of 400+ ASE and I-CAR certified technicians provide fast, accurate diagnostics that maximize efficiency. asTech—driven by precision, powered by safety.

    Visit https://astech.com/ today or call 1-888-486-1166.

  • Attracting & Retaining the Next Generation with Kristle Bollans, Kayla Clark, and Olivia Peterson

    Attracting & Retaining the Next Generation with Kristle Bollans, Kayla Clark, and Olivia Peterson

    · The Collision Vision

    Joining us today are three incredible industry leaders—Kristle Bollans (National Sales Director at CSN Collision), Olivia Peterson (An Instructor Trainee with I-CAR, as of very recently), and Kayla Clark (SVP of Business Development at Classic Collision)—who are here to discuss how we attract, onboard, and retain top talent in collision repair.

    In this episode, we’ll explore what shops can do to create a more welcoming and supportive work environment, how we can modernize hiring and training practices, and why it’s critical to move away from outdated mentalities like “earning your stripes” in ways that discourage new talent. And of course, we’ll talk about how to make the industry a great place to work for women, and what shop owners can do to create a more inclusive and supportive workplace.

    This is going to be an insightful, honest conversation—enjoy!

  • World-class Technicians & Career Growth with David Dart | Talent Shortage & Workforce Development

    World-class Technicians & Career Growth with David Dart | Talent Shortage & Workforce Development

    · The Collision Vision

    Our guest for this episode is David Dart, Chief People Officer at Caliber Collision. With over 1,700 locations nationwide, Caliber has developed some of the most comprehensive and innovative workforce development programs in the industry. We’ll explore how Caliber attracts new talent, builds world-class technicians, and creates career growth opportunities that keep employees engaged. We’ll also discuss the broader industry implications of workforce development and what independent shop owners can learn from Caliber’s approach to building a skilled and sustainable workforce. If you’re looking for strategies to strengthen your team, this episode is packed with insights you won’t want to miss.

    Let’s get started!

  • The Technician Shortage and Innovative Solutions with Jay Goninen | Talent Shortage & Workforce Development

    The Technician Shortage and Innovative Solutions with Jay Goninen | Talent Shortage & Workforce Development

    · The Collision Vision

    In this episode, we’re tackling one of the most pressing challenges in the collision repair industry: the technician shortage. Joining me is Jay Goninen, Co-Founder and President of WrenchWay, and owner of his family’s longtime repair shop. We explore the root causes of the technician shortage, highlight innovative solutions to bridge the skills gap, and discuss how shop owners can recruit, train, and retain top talent in an increasingly competitive market. If you’ve ever wondered how to stand out as an employer or build a world-class team, this is the episode for you.


    Connect with Jay Goninen:

    Websites:
    https://wrenchway.com/
    https://wrenchway.com/pay

    Social:
    https://www.linkedin.com/in/jaygoninen/

  • Navigate the Complexities of ADAS with Lance Bull and Steve Davis from Techmotive

    Navigate the Complexities of ADAS with Lance Bull and Steve Davis from Techmotive

    · The Collision Vision

    Today we’re continuing our Technology Takeover: The Impact of ADAS & Calibration series.

    In this episode, we’re joined by Lance Bull and Steve Davis from Techmotive, a company dedicated to helping collision repair shops navigate the complexities of ADAS calibration with the right tools, technology, and expertise. ADAS calibration has become one of the most critical—and sometimes daunting—services in collision repair, and Lance and Steve are here to demystify it.

    We’ll dive into what shops need to succeed in this space, discuss the role of proper equipment and processes, and explore how Techmotive is making it easier for operators to thrive in this rapidly evolving industry. If you’ve been thinking about entering the ADAS calibration game or want to improve your shop’s current processes, you won’t want to miss this conversation. Let’s jump in!

    Links: https://techmotive.co/

  • The Growing Role of ADAS Calibration and Key Strategies with Sam Poradish

    The Growing Role of ADAS Calibration and Key Strategies with Sam Poradish

    · The Collision Vision

    Today we’re continuing our Technology Takeover: The Impact of ADAS & Calibration series with another deep dive into the evolving world of ADAS calibration. Joining us is Sam Poradish, Vice President of Insights & Innovation at Repairify, a company leading the charge in advanced diagnostics and calibration solutions for the collision repair industry.

    As ADAS technology becomes more advanced and widespread, shops that embrace proper calibration processes have a massive opportunity ahead—but they also face challenges in execution, equipment investment, and reimbursement.

    Links: https://astech.com/

  • Solutions and Shop Processes for Vehicle Safety with Greg Peeters

    Solutions and Shop Processes for Vehicle Safety with Greg Peeters

    · The Collision Vision

    Today we’re diving into the fascinating world of ADAS and calibration as part of our series titled Technology Takeover: The Impact of ADAS & Calibration.

    Joining us today is Greg Peeters, CEO of Car ADAS Solutions, a company at the forefront of licensing and supporting dedicated ADAS calibration facilities across the country. Greg and his team are leading the charge in helping collision repair businesses navigate the complexities of ADAS technology, ensuring vehicle safety and creating new opportunities for growth.

    Connect with Car ADAS Solutions: https://caradas.com/

  • AI Solutions, Uncovering Strategies, the future of ADAS Technology

    AI Solutions, Uncovering Strategies, the future of ADAS Technology

    · The Collision Vision

    Joining us today is Adi Bathla, CEO of Revv, an AI-powered platform that’s transforming how collision repair shops approach ADAS calibration.

    Adi and his team recently raised over $20 million to expand their operations and revolutionize the way shops handle this critical service. In this episode, we’ll explore the incredible opportunities ADAS calibration presents for collision repair businesses, discuss how Revv’s AI solutions are simplifying the process, and uncover strategies for shops to maximize profitability in this evolving space.

  • "Scale" Deep Dive with Thomas Goforth | End of the Single Store Generalist Shop Era

    · The Collision Vision

    In this episode, we’re focusing on the “scale” option—how shop owners can grow their operations strategically to compete in today’s collision repair landscape. To help us navigate this topic, we’re joined by Thomas Goforth, former owner of Absolute Collision and a two-time guest of The Collision Vision.

    Thomas built Absolute Collision into a seven-store MSO in less than four years, creating a strong culture, developing a robust acquisition pipeline, and ultimately selling the business to a national consolidator in late 2024. He’s one of the best operators in the industry, and today, he’ll share insights into scaling a business, building a winning culture, and navigating the sale of a rapidly growing MSO.

  • Show more