Episodes
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In the fourth episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money.
Have feedback on the show? We'd love to hear it! Email us at [email protected].
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
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RTA CEO Josh Turley and head of product & consulting Marc Canton explore a recent client’s struggles replacing institutional knowledge of systems when seasoned employees move on and technology changes.
Josh and Marc explain how essential it is to document all of your processes and procedures—even the most common, obvious processes that you do every day—and thinking about the person who comes in behind you (like when you leave, retire, or just go on vacation and don’t want to be disturbed by work).
What would happen if your most seasoned fleet professionals were abducted by aliens and you had to replace your entire team? Would the new employees have any idea what to do? Your documentation becomes your insurance policy for whatever could happen to your fleet.
Josh and Marc also explain the importance of reviewing and revising your processes regularly so that your documentation is always accurate and doesn’t include unnecessary steps or tools that don’t exist anymore.
Get the tips and tricks you need to improve your process documentation and keep your fleet running in any situation.
Does your fleet need help documenting or improving your processes and procedures? RTA’s fleet consulting services can help: https://rtafleet.com/solutions/consulting -
Missing episodes?
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In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.
If you want to learn more about the books mentioned in this episode, check them out here:
The AdvantageThe 5 Disfunctions of a TeamExtreme OwnershipStart With WhyHave feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
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In this in-depth conversation, RTA CEO Josh Turley gets Sara to share her experience becoming a fleet manager, moving up the fleet ladder, creating a modern and driven team of fleet professionals, and eventually becoming Government Fleet Magazine's Public Fleet Manager of the Year.
Learn about how she opened herself up to new opportunities, both for her career and her team, how she became a strong leader in a male-dominated field, overcoming imposter syndrome, and important life lessons every fleet manager should know.
Get insights on how she approaches building camaraderie in her team, improving team cultures, preparing for disasters (both natural and unnatural), and so much more.
#fleetmanager #nafa #fleetmanageroftheyear #womeninfleet #fleetmanagement #podcast -
In this episode, Josh, Jeff and Steve dive into the first pillar of fleet success -- Stakeholder Satisfaction. Listen as they define who a stakeholder is in the fleet industry, and share stories of the good and the bad when it comes to satisfying stakeholders.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
The Fleet Success Show is a weekly podcast proudly presented by RTA The Fleet Success Company.
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RTA’s CEO Josh Turley and head of product and consulting Marc Canton dive into the differences between utilization and availability in our latest episode, exploring:
How utilization feeds availability The right (and wrong) ways fleets calculate asset utilization How utilization can help you right-size your fleet And moreGet insights on how you can communicate with your stakeholders to ensure you’re both on the same page for what utilization means for your fleet, how to identify the right metrics to track, and how to find opportunities to better utilize the assets you do have from Marc’s first-hand experience working as a fleet manager for Fordham University.
Want to learn more about utilization to ensure your fleet’s availability is accurate? Schedule time with our fleet consulting team and see how RTA can help: https://rtafleet.com/solutions/consulting
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Key Highlights:
Introduction to Scott Rood:Hear about his background in the US Air Force, experience as a vehicle mechanic and maintenance manager, and his transition to consulting that lead him to RTA.Career Path and Achievements:Scott shares his experience in both government and public utilities as a fleet manager, his participation in numerous fleet studies and projects, and more.Importance of Fleet Management:Scott likes to focus on the big unique challenges facing the fleet industry, including the need for proper training, the significance of utilizing fleet information systems effectively, and the value of storytelling and data presentation in fleet management.Scott's Passion for Golf:See how this passion for repairing and customizing golf clubs complements his meticulous nature and attention to detail in fleet management.
Don't miss this insightful episode with Scott Rood! Listen now to learn from his extensive experience and get inspired to take your fleet management to the next level. Subscribe to the Fleet Success Show for more expert insights and stay updated on the latest trends and best practices in the industry.Subscribe and Listen:
Stay tuned for more episodes by subscribing to the Fleet Success Show on your favorite podcast platform. For any questions or to connect with Scott and the RTA team, email us at [email protected]. We look forward to hearing from you! -
Key Highlights
Importance of Availability: Steve emphasizes that availability is the "granddaddy of all metrics" in fleet management, as it directly affects the ability to complete missions and achieve goals.Initial Challenges: When Steve started, the client's fleet availability was in the low 80s. Over six months, his team raised it to 97% by revamping preventive maintenance programs and educating the team on the importance of availability.Engaging Stakeholders: Key to their success was engaging with stakeholders, understanding their needs, and ensuring they were informed about the fleet's status through weekly reports.Preventive Maintenance Compliance: Another crucial metric was on-time preventive maintenance compliance, which improved from 30% to over 90%, significantly reducing breakdowns and increasing availability.Cultural Change: The improvements fostered a positive shift in team culture, with increased recognition and morale as progress was made.Advice for New Fleet Managers: Steve advises new fleet managers to take their time to understand the data, engage stakeholders, and set realistic goals. He emphasizes the importance of weekly reports for tracking progress and identifying obstacles.Don't miss out on this insightful episode of The Fleet Success Show! Learn how to improve your fleet's availability, engage stakeholders effectively, and foster a culture of success within your team. Subscribe to The Fleet Success Show on your favorite podcast platform to stay updated on the latest tips and strategies in fleet management. Visit RTA Fleet for more resources and information on upcoming events like RTA Connect 2024, where you can gain hands-on training and network with industry professionals.
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2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich
RTA CEO and The Fleet Success Show host Josh Turley and veteran fleet consultant Tony Yankovich explore the pressing challenges and emerging trends in fleet management in this week’s podcast episode.
Josh and Tony discuss some of the ongoing issues like technician recruitment and retention, and the ongoing shift towards EVs and fleet sustainability, then dive into less talked about areas like cost reduction opportunities that don’t involve slashing your budget and more.
Highlights include:
Fleet Right-Sizing: Learn about the benefits of a thorough fleet analysis to eliminate unnecessary assets and improve budget efficiency.Parts Management: Tony shares valuable tips on optimizing parts inventory, reducing waste, and freeing up space for critical needs like EV charging stations.Educational Initiatives: The importance of continuous learning and training for fleet managers, including insights from industry conferences and specialized on-site sessions.Whether you're grappling with budget constraints or looking for ways to modernize your fleet, this episode provides actionable advice and expert perspectives to help you succeed. Don't miss out on this opportunity to enhance your fleet operations—tune in to The Fleet Success Show now!
Looking for a fleet consultant to help you get your fleet on target? Our team of consultants is ready to jump in and help out: rtafleet.com/solutions/consulting
And don’t forget to register for the fleet event of the year, RTA Connect 2024 in Atlanta, GA, Oct. 7-11:
rtafleet.com/connect
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RTA's Josh Turley and Marc Canton are big proponents of the importance of training.
Ongoing technical training is table stakes for fleet technicians. With the pace of change in automotive technology, if your techs aren’t getting at least 40 hours of training per year, they’re falling behind. But your training program needs to go beyond technical skills to include:
- Warehouse and inventory processes
- Quality assurance processes
- Business management basics
- Leadership skills
In this week’s episode of The Fleet Success Show, our co-hosts dive into the challenges fleet managers can solve with training, what a good training program looks like, and how to use data to identify training needs. Tune in now for their practical advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Millions of Americans are following the over-employment conversation. If you’re just now hearing about this topic, it’s time to pay attention. It could be costing your fleet big money.
RTA's Josh Turley and Marc Canton debate the ethics of over-employment and discuss strategies fleet managers can employ to make sure employees are doing the job they’re paid for.
Listen in to learn how to:
- Manage by the outputs, not the inputs.
- Incentivize high-performing employees.
- Inspect what you expect.
- Hire people who are aligned with your mission.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Remember back in April when RTA's Marc Canton shared his new take on EVs after becoming the proud owner of a Kia EV9? That episode stirred up a lot of comments from our followers. So this week, Marc and RTA CEO Josh Turley hit the air to answer some audience questions and share candid opinions on the truth about EVs.
They lay it all on the table, including:
- Why people who think EVs will never catch on are wrong
- When electric vehicles make sense for fleets
- Whether they’re for or against EV mandates
- What engine advancements are on the horizon
- And what they really think about Tesla’s new Cybertruck
If you’re ready to stop getting caught up in the politics of EVs and understand the pragmatic truth between the extremes, this is one episode you don’t want to miss.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Turnover is a tough topic. One that’s hard to get right as a leader.
How do you communicate to people that they’re being terminated with clear caring candor? How do you prevent gossip from flying across the fleet? How do you make tough operational decisions without affecting your credibility as a leader?Josh Turley has some advice. It involves leaving the laundry at home, acknowledging that your teammates aren’t your family, and owning your part.
Check out this episode for some real talk from a fellow leader to help you handle turnover with grace.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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If you’ve never been to Dave Ramsay’s EntreLeadership Summit, you might want to mark your calendar for next May. Josh and Marc say it has the power to transform lives, careers, and fleets.
They just got back from this year’s summit and are still fired up. In this episode of The Fleet Success Show, our co-hosts share their key takeaways and explain how this pivotal event shaped RTA’s entire approach to fleet success.
From prioritizing mental health and avoiding burnout to navigating uncomfortable conversations and building an anti-hustle culture, you'll get some sage advice from some smart leaders.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Fleets across the country are facing major driver and technician shortages. Many are having a tough time hiring enough people to reliably power their fleets. This reality makes culture more important than ever.
Culture attracts new talent and increases retention. So it’s worthy of some extra attention. What are your favorite ways to encourage outside-the-box thinking and reinforce the bonds of teamwork?
Tune in to hear from Josh Turley, Tony Yankovich, and Marc Canton as they talk about some ways RTA builds an intentional culture that’s humble, hungry, and smart.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Did you make it to NAFA Institute & Expo 2024? Josh couldn’t attend this time around so he caught up with Tony to find out what he missed. The list was long.
In this episode, Tony recounts highlights from the 3-day conference, including:
- How the current supply chain issues affect replacement planning
- Why flexibility is critical to fleet survival
- How natural disasters are impacting the automotive industry
- The newest hat fleet managers must be prepared to wear
- And who had the best booth on the show floor. (We’ll give you a hint… it wasn’t those other guys.)
If you didn’t get to this year's show, be sure to check out this episode for information, insights, and some big moments.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Did you make it to the NAFA 24 Institute & Expo last week? The Fleet Success Show did. Co-host Facundo was joined by fleet managers from two of the 100 Best Fleets in America, Hernando County and Porter County.
They cover a lot of ground in this 45-minute episode. Tune in to find out how they spied on 20 of the top fleets, what new technologies everyone is talking about, what the biggest challenges are facing the industry, and how they both managed to land their fleets a spot on the 100 Best Fleets list.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Our fleet consultants do a good job of taking a pragmatic stance on the often-charged topic of electric vehicles. That all went out the window for Marc Canton when he got an EV.
Listen as he tells Josh about his experiences since he bought his Kia EV9.
Like the day he drove around in a panic trying to find a charging station.
Or what happened when he raced the Camaro driver.
And how it all started because he accidentally picked an EV pickup truck off the rental car lot.
If you’ve been curious what the truth is about EVs, this is one episode you don’t want to miss.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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How many times do your techs uncover issues during PMs? Do they take care of that work on the spot or schedule it for a future date? What if it’s a safety-related issue? How do they manage risk, minimize downtime, and avoid wrecking the rest of their schedule for the day?
Josh, Marc, Tony, Steve, Nathan, and Facundo debate some common what-if scenarios to help you decide if work found during a PM should be counted as planned or unplanned, scheduled or unscheduled.
They offer some suggestions to help address these issues as quickly as possible with minimal disruption to the shop and without adversely skewing your KPIs. Tune in for some practical advice to help you nail your processes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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Clear communication can make or break your fleet’s success. Especially when you spot a problem.
Your job as a fleet manager isn’t to fix all the problems. It is to communicate them clearly and empower people on your team to seek solutions. If you fail to do that, they can’t rise to the occasion.
On this week’s episode of the Fleet Success Show, Josh shares a recent experience with his fellow leadership team at RTA. It started with a lack of clarity that triggered some frustrations and ended with everyone stepping up to co-create solutions.
If you’re challenging yourself to be a better fleet leader, don’t miss this episode for some inspirational advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at [email protected].
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
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