The Future of Business, Now: a Salesforce Podcast Series

Episodes

• 

  Macquarie Bank and Xero on people, culture and customers

  12 Feb 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow and Russel Howcroft are joined again by Rosalind Coffey from Macquarie Bank and Natalie Screen from Xero to explore the relationship between employee engagement and customer experience.

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  How NAB combines business and IT transformation

  5 Feb 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow and Russel Howcroft are joined by Simon Southwell from National Australia Bank to discuss IT Transformation, customer centricity and technology as an enabler for personalised experiences

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  Navigating Telstra’s business transformation

  1 Feb 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow and Russel Howcroft are joined by Kieran O'Meara from Telstra to discuss the complexity of Business Transformation and ensuring you thrive and not just survive.

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• 

  The Future of Business, Now: Trailer

  29 Jan 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Listen to industry leaders from Australia and New Zealand about the challenges of delivering business success based on modern customer experiences.

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  Innovation, efficiency and customer experience at Xero

  22 Jan 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow and Russel Howcroft are joined by Natalie Screen from Xero to discuss IT productivity and business efficiency in a new era of value and trust, where customer expectations are driving change.

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  How Afterpay manages growth, trust and technology

  15 Jan 2021· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow and Russel Howcroft are joined by Katrina Konstas from Afterpay to discuss the art of balancing customer experience with technology, trust and business growth at scale and pace.

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  Macquarie Bank talks customer experience and employee engagement

  25 Nov 2020· The Future of Business, Now: a Salesforce Podcast Series

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  Pip Marlow is joined by Rosalind Coffey from Macquarie Bank to explore customer experience: the connections between customer and employee experience, culture, and business and community success.

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