Episodes
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Do you feel overwhelmed with your role as a manager? What exactly is your job?
Managers are key to organizational success. They act as a vital link between leaders' strategic vision and individual contributors' execution.
This means we need to guarantee clarity during handoffs and cultivate a culture of accountability within our teams. Feel like a tall order? It doesn't need to be.
Todayâs guest is Matt Ley. Matt is the author of Manage Your Gaps: Reclaiming The Awesomeness of Management. His work focuses on helping organizations and individuals get management right.
Matt discusses the unique roles and responsibilities that managers play using his EP!C Framework. He also shares some practical tips on how to be a great manager, overcome the most challenging responsibility of a manager, strategically leverage individual contributors on a team, and much more.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:38) What does it mean to be a manager?(04:00) The EP!C framework for management success (12:32) The most challenging responsibility of a manager(17:09) What happens when thereâs a lack of clarity around processes and expectations during handoff(23:32) The importance of an optimized handoff process(27:43) Tips for managers on how to be great with their roles(30:00) A great manager Matt has worked for(31:35) Keep up with Matt(32:29) [Extended Episode Only] How managers can help their team members evolve(39:23) [Extended Episode Only] Advice on how to better leverage your teamâs rising stars and rock starsAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here - use code CELEBRATE300 for 30% off when you join before May 1, 2024
Keep up with Matt Ley
- Follow Matt on LinkedIn here
- Visit his website for more information here
50-Page Workbook for EP!C Management Program
Matt is providing the workbook that accompanies his 12-week EP!C Management Training Program. At 50 pages, the goal of this workbook is to help you understand how to set up your environment, measure performance to drive success, understand your identity, and get clear on the role of communication.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Do you ever wish there was a straightforward way to figure out how to be and do your best as a manager? Fortunately, there is.
Introducing the Modern Manager Framework. Whether you're trying to improve your time management, navigate conflict, or lead better team meetings, the Modern Manager Framework can help you achieve your goals.
In this week's episode, we'll explore this framework in depth and discuss how it can help you be intentional in your managerial approach.
We'll break down the essential components of the Modern Manager Framework, guide you on activating the right mindset, habits, and behaviors to leverage this framework effectively, its practical applications in real-life work scenarios, and much more.
Join me for this insightful discussion now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:25) 3 basic components of the Modern Manager Framework(02:57) How your mindset can help or hinder you(03:57) Questions to reflect on to activate your ideal mindset(04:46) Forming the right behaviors and habits as a manager(05:42) The three circles of the Modern Manager Framework (09:20) How I use the Modern Manager Framework(15:12) [Extended Episode Only] 3 simple approaches to changing your behaviors(16:59) [Extended Episode Only] The framework in action - How to show appreciationAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
30% Off The Modern Manager Skills Accelerator
The Skills Accelerator is my signature program for managers to help you build your skills in a supportive community. Each month, we focus on one skill or responsibility, and this month is accountability. If you want to master this skill and other modern manager skills, join our Skills Accelerator program and use the code CELEBRATE300 to get 30% off when you join before May 1st. Join the Skills Accelerator Program here.
The Modern Manager Framework Workbook
Apply the Modern Manager Framework to help develop your managerial skills. This workbook provides an overview of the framework, questions for reflection, and examples of frameworks for various skills/areas of focus.
To get this workbook and many other member benefits, become a member of The Modern Manager Podcast+ Community or join the Skills Accelerator.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Missing episodes?
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What exactly is strategic thinking? Many of us often confuse strategic thinking with strategic planning and implementation. We know strategy is crucial in the business world and that strategic thinking skills are valued by senior executives. This weekâs podcast guest says anyone can be a strategic thinker and explains how!
Todayâs guest is Dr. Julia Sloan. Julia is the author of the definitive book, Learning to Think Strategically, and is recognized for her pioneering work on the application of complex cognitive theory to everyday strategic thinking practice. A Fulbright fellow, she teaches strategic thinking at her alma mater, Columbia Univand, and has worked globally with corporate & public policy leaders, start-ups, refugees, & military leaders.
Julia and I talk about everything strategic thinkingâwhat it is, how it differs from strategic planning and implementation, how we can develop strategic thinking skill sets, the foundation of strategic thinking, and so much more.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:22) Strategic Thinking vs. Strategic Planning vs. Strategic Implementation(07:23) How managers can use strategic thinking with their team members(10:20) Does strategic thinking always precede strategic planning?(13:06) Example of putting strategic thinking into action and in place(16:53) How we can develop our strategic thinking skill sets(22:28) The value of slowing down and pressing the pause button(25:35) The four Cs of strategic thinking and how it helps keep your team on track(30:55) A great manager Julia has worked for(31:50) Keep up with Julia(33:34) [Extended Episode Only] How to still think strategically amidst constant changesAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
Keep up with Dr. Julia Sloan
- Follow Julia on LinkedIn here
- Grab a copy of Juliaâs book Learn to Think Strategically here
- Visit Learn Strategic Thinking for more details here
FREE PDF Download: 40 Leadership Tips to Strengthen Strategic Thinking
Dr. Julia-Sloan is happy to offer a four-page PDF outlining 40 leadership tips you can implement to strengthen your strategic thinking. The tips are organized into three categoriesâbefore, during, and after a strategy sessionâand lined up chronologically to help you build your strategic thinking muscles.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Most people think that change at work is great. It has become the defining characteristic of successful organizations, teams, and individuals. But psychologically, change is HARD on humansâitâs a common source of stress for many of us.
When thereâs change or uncertainty at work, it creates a degree of fear and anxiety. However, work rituals can help team members feel that sense of continuity amidst changes. So, how can leaders (and team members) effectively leverage rituals to foster stability?
Todayâs guest is Ashley Goodall. Ashley is a leadership expert who has spent his career exploring large organizations from the inside, most recently as an executive at Cisco. He is the co-author of Nine Lies About Work, which was selected as the best management book of 2019 by Strategy + Business and as one of Amazonâs best business and leadership books of 2019. Prior to Cisco, he spent fourteen years at Deloitte as a consultant and as the Chief Learning Officer for Leadership and Professional development. His book, The Problem with Change, publishes in May.
During our conversation, Ashley and I discussed the challenges of constant change and its impact on us and our team members. He also shared how managers and team members can use rituals to create a sense of certainty, predictability, and stability amidst changes, how to support team members during these changes, the important role of language, and more.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:32) Why are there constant changes in todayâs workplace?(04:48) Is change always a good thing?(10:36) Challenges that come with being in a constant state of change(16:06) The role of a team in creating stability and a sense of continuity amidst changes(18:08) How to support your team members when going through changes(20:32) The power of rituals and âritualizationâ(28:04) A great manager Ashley has worked for(31:57) Keep up with Ashley(33:07) [Extended Episode Only] Surprising insight on how leaders can foster stability, consistency, and predictability (39:52) [Extended Episode Only] The role of language in creating certainty in times of changeAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
Keep up with Ashley Goodall
- Grab a copy of Ashleyâs book The Problem with Change here
- Visit Ashleyâs website for more information here
10% Discount on The Problem With Change
Drawing on two decades spent leading HR organizations at Deloitte and Cisco, in this book, Ashley Goodall reveals the truth about human performance and offers a radical new alternative to the constant turbulence that defines corporate life. Members can get 10% off a pre-order of The Problem With Change - valid through May 6.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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When was the last time you effortlessly swayed someone's opinion? For leaders, it's likely that not everyone who works with you will embrace the ideas and decisions you makeâand that's okay.
But convincing people to rally behind your vision, sway their perspectives, and generate buy-in is part of the job. Conventional strategies have lost their effectiveness (if ever they were effective!), but today's guest has unlocked the secrets to mastering the art (and science) of changing people's minds to help you move work forward.
Todayâs guest is Michael McQueen. Michael is a multi-award winning speaker, change strategist and bestselling author of ten books. With clients including Google, Toyota, and Mastercard, he has helped some of the worldâs most successful brands navigate uncertainty and stay one step ahead of change.
Michael and I talk about how to change peopleâs minds. We get into the details on why itâs harder to influence people now than ever, ways to prime people to hear your ideas without triggering their defense mechanisms, tips for getting buy-in even from the most stubborn colleagues, and so much more.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:15) Why is it so hard to influence people?(05:33) Why giving more information doesnât persuade people(10:01) The secret to using storytelling effectively to influence people(14:42) Tips and tricks for persuading people in the workplace(18:33) Why go for a walk when trying to gain someoneâs trust(20:43) Simple things you can do to prime people to be more open(25:05) Why constructive arguments are essential in the workplace(28:09) Generating buy-in from your team member through motivational interviewing (31:02) A great manager Michael has worked for(32:33) Keep up with Michael(33:59) [Extended Episode Only] The importance of our two minds(37:30) [Extended Episode Only] Phrases to avoid and use when trying to get a message or an idea through to someone(39:48) [Extended Episode Only] Easy techniques to help people see things differently
Additional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
- Listen to episode 42: Deep Listening with Oscar Trimboli here
Keep up with Michael McQueen
- Follow Michael on LinkedIn, Instagram, and Facebook
- Visit Michaelâs official website for other resources here
FREE Exclusive Mini Masterclass Video Series
In this mini masterclass video series, bestselling author Michael McQueen will share practical insights for mastering the art of changing stubborn minds from his latest book, Mindstuck. The series includes 5 videos on topics including âWhat weâve got wrong about being rightâ and âIt takes 2 questions to change a mindâ.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Being a successful manager in todayâs modern workplace is not a straightforward task. It requires delivering results and thinking strategically, all the while supporting team membersâ growth and development.
Given these demands, itâs unsurprising that professional development may not be your top priority. Todayâs guest thinks otherwiseâyou can make professional development a habit!
Todayâs guest is Skot Waldron. Skot is a communication strategist, coach, podcast host, and author of the best-selling "Unlocked: A 52-Week Guide For The Intentional Leader", renowned for transforming complex communication challenges into growth opportunities. His practical strategies foster effective leadership, influence, and alignment in top-tier organizations like J.P. Morgan Chase, the CDC, and The Coca-Cola Company.
In this interview, Skot and I discuss how you can integrate self-development into your daily life in manageable ways. He also shares some practical examples of going from inspiration to transformation and how you can bring that same approach to your team members.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:44) The secret ingredient that turns information and inspiration into transformation(06:59) Structuring self-improvement for leaders(13:27) The role of responsibility vs. blame in leadership(19:39) What is the 1N=5P ratio?(23:14) How to apply the 1N=5P ratio at work(29:29) A great manager Skot has worked for(30:31) Keep up with Skot(32:07) [Extended Episode Only] How to apply Skotâs self-development approach to your team members(36:01) [Extended Episode Only] Tips on navigating team resistance to self-developmentAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
Keep up with Skot Waldron
- Subscribe to Skotâs YouTube channel here
- Listen to his podcast here
- Connect with him on LinkedIn here
- Grab a copy of his book here
-Visit Skotâs website for more here
Free Sample (34 Pages) of Skotâs Book, âUnlockedâ
Download a PDF sample of Skotâs book, âUnlocked: A 52-Week Guide for the Intentional Leaderâ. In this book, Skot offers a unique system of personal transformation through small, intentional actions. His structured path to personal growth travels through 52 short chapters - each representing a week's journey - focusing on inspiration, reflection, and purposeful action.
Free Group Coaching
You and your team can meet with Skot every other week to receive coaching and learn from each other. Skot will use the Altitude Training program to teach the art of leadership.
Free â5 Voicesâ Communication Assessment
Learn your communication style and understand your strengths and weaknesses with this 15-minute assessment.
Free â5 Voicesâ Team Bootcamp
You and your team can join a 90-minute virtual session with Skot, where you will:
Understand the communication dynamics of your team.Understand how to gain more influence with those around you.Relate to what it looks like when youâre accidental in your leadership.Walk away with an actionable leadership insight to apply.To get these guest bonuses and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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A high performance culture is what often separates great teams from the rest. Culture is vital to your organization's success, but do managers really have that much influence on culture? This weekâs guest says we do!
Dr. JP Pawliw-Fry is a pioneering force in culture development and building high-performing teams. His journey began with a personal struggle with ADHD, which ultimately led him on a profound quest for understanding how emotions drive behavior. This exploration culminated in the development of the "Last 8%" system, a transformative approach that has empowered Olympic athletes, Navy SEALs, CEOs, and Fortune 500 employees.
In this episode, JP and I talk about building a high performance culture using the 8% principle. He sheds light on the often-overlooked gap that holds teams back from peak performance.
We explore what the last 8% is, what managers can do to tackle that 8%, how to foster a high performance culture, highlighting the value of accountability with empathy, plus so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:26) What is the 8% principle?(05:07) Important skills to push yourself into the discomfort zone(10:27) How to foster a high-performance culture using the 8% principle(15:07) A real-life example of leveraging culture effectively(20:39) Common norms for teams functioning in the 8% quadrant(25:19) What managers can do to start fostering a high-performance culture(29:39) A great manager JP has worked for(31:57) Keep up with JP(33:23) [Extended Episode Only] How to hold yourself and your team accountable(41:07) [Extended Episode Only] The most important equation in human behaviorAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
Keep up with Dr. JP Pawliw-Fry
- Follow Dr. JP on LinkedIn here
- Visit the Last Eight Percent website here
- Subscribe to the Last 8% Morning podcast here
15% off Live Online Science of Emotional Intelligence Program
Members get 15% off the live, online Science of Emotional Intelligence program by Last Eight Percent. This program teaches you the most important skill to have in your toolkit â Emotional Intelligence. Their blended approach to learning combines pre-work, program materials, and homework assignments in their Learning Management System (LMS) with three 2-hour live online video meetings for an enriching and truly collaborative group experience.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Life is a series of choices. We make decisions every single day that affect how we live our livesâwhether youâre picking what to have for lunch or steering a company strategy. For managers, effective decision-making skills at work are essential. So, how do you ensure you make the right decisions and stay on top of your game?
In this weekâs episode, weâll explore the five (5) critical decision-making skills that can help you and your team members make effective decisions.
From mastering timelines to harnessing the power of collaborative thinking, this episode is your guide to navigating the complex world of workplace decisions.
Join me for an insightful discussion!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:18) The importance of timelines(02:41) 2 questions to ask when making a decision(03:39) The role of emotions in decision-making(06:28) How to draw logical conclusions through information discernment(08:47) Why big-picture thinking is critical(10:08) The value of collaborative thinking(10:58) How to be a good collaborative partner(12:48) [Extended Episode Only] The 6th essential skill for effective decision-making(13:29) [Extended Episode Only] Examples of an effective decision-making processAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program here
FREE One-Page Overview of the Decision-Making Skills
Members of Podcast Plus get a copy of my one-page overview of the decision-making skills that I talked about today to help improve your decision-making skills or support a team member in developing theirs.
To get this bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Your team members' motivation levels can greatly impact their productivity, engagement, morale, and, of course, the quality of their work. But motivating people is HARD.
Surprisingly, bigger paychecks are less effective than we think they are in motivating people to do good work and stick around. So, if money is not an adequate motivation tool, then what is? How do you motivate your people?
Today's guest is JC Bernstein. JC is a management coach and founder of The Management Mentor. She is also the author of "Ignite Your Team: Using the SPARK Method to Lead, Inspire, and Build a Team that Cares."
JC and I discuss strategies for motivating employees, especially hourly and part-time workers. She unpacks how her 5-step SPARK approach can help you quickly understand your team members' unique motivations so you can build trust and make deeper connections.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:58) What is the SPARK method?(06:08) The role of paycheck and how it motivates (or not) people to stick around(07:04) How to motivate people using the SPARK method(12:20) A SPARK method success story(18:35) Practical steps for each of the 5 components of the SPARK method (23:41) 4 types of questions to ask to uncover employee motivation(32:17) A great manager JC has worked for(33:10) Keep up with JC(34:07) [Extended Episode Only] How to navigate through changes in the workplace and ensure people stay motivated(36:42) [Extended Episode Only] Real-life story on how to navigate these changesAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Join the Skills Accelerator Program hereKeep up with JC Bernstein
- Follow JC on LinkedIn, Instagram, and Facebook
- Subscribe to her YouTube channel The Management Mentor
- Check out her online resources for more information here
- Visit her official website here
Exclusive Tutorial on the SPARK Method
If you have struggled to motivate the employees of today (the ones who seem like they just donât want to work, no matter how hard you try), itâs because you are using outdated techniques in a modern world. To learn the method that works NOW, members get exclusive access to the step-by-step tutorial on the SPARK Method. Youâll get unlimited, lifetime access to JCâs video tutorial.
To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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What comes to mind when you think about culture? Most of us believe that culture is related to national origin and ethnicity, but culture is so much more than that.
We may live in the same country, and yet itâs not uncommon to have different cultural preferences that influence how we show up at work and in life. And when we arenât aware of these cultural differences, it can lead to awkward or frustrating situations and occasionally disastrous moments.
For managers, developing cultural intelligence is vital in understanding ourselves and our teams and fostering better connections at work. So, how do managers develop cultural intelligence?
Todayâs guest is Loren Rosario-Maldonado. Loren has dedicated over 25 years to leadership coaching, change management, and cultural intelligence. Her unique ability to create human-centered workplace experiences and build high-performing teams has transformed organizations and solidified her reputation as an industry trailblazer. Her latest book, Becoming the Change: The Power of Cultural Intelligence, is a testament to her commitment to fostering cultural diversity and personal growth.
Loren and I talk about cultural intelligenceâwhat it is, how it differs from emotional intelligence, and how it shows up at work. She also explains the importance of cultural intelligence and how it impacts us in the workplace. Lastly, she shares plenty of tips and insightful stories to help you improve your cultural intelligence and so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:55) What is cultural intelligence?(04:36) Common misconceptions about culture(08:23) Understanding time, relationship-building, and emotional expression from different cultural perspectives(20:52) The essence of cultural intelligence(25:25) How to initiate a conversation about cultural differences in the workplace, particularly when power dynamics are involved(30:00) A great manager Loren has worked for(30:57) Keep up with Loren(32:19) [Extended Episode Only] How to navigate workplace conflict using cultural intelligence(38:12) [Extended Episode Only] Is it enough for teams to set norms to overcome cultural differences when addressing conflict?Additional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Loren Rosario-Maldonado
- Follow her on LinkedIn here
- Learn more about cultural intelligence here
- Get a copy of Lorenâs book Becoming The Change here
Win a Copy of Becoming The Change
Two Members can win a copy of âBecoming the Change: The Power of Cultural Intelligenceâ by Loren Rosario-Maldonado. A compelling guide that unlocks the secrets to thriving in our increasingly globalized society, this book is a treasure trove of insights for anyone eager to navigate diverse cultural landscapes with ease and empathy.
To enter the drawing for this guest bonus and to get many other member benefits, become a member of The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Have you taken a personality test for a new job or during a team-building exercise? A lot of folks enjoy the insights that come from assessments like these. They help us know ourselves and our colleagues by better understanding our preferences, strengths, and weaknesses. Enter the Enneagram tool.
Today's guest is Tracy O'Malley. Tracy is an Enneagram expert success coach. Her candid journey of self-discovery via the Enneagram sparked an enlightening shift in her perspective, which has been a lifeline to many. She uses this transformative tool uniquely, focusing on understanding motives and fears to help individuals feel seen, heard, and valued, consequently leading to personal and professional transformation.
Tracy and I talk about the Enneagram as a tool to better understand ourselves and our team members. She shares a comprehensive overview of the nine personality types, how we can use this information to help ourselves and team members grow into our best selves, how managers can leverage these Enneagram insights to enhance connections with team members, plus so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:19) What is the Enneagram?(05:56) The nine Enneagram personality types(15:51) Understanding the Enneagram tool to help you connect better with your team members(21:34) A success story on leveraging Enneagram lessons for managing a team(25:10) How we can show up as the best version of ourselves(29:00) A great manager Tracy has worked for(30:20) Keep up with Tracy(31:58) [Extended Episode Only] How to use the Enneagram to help build cohesion or collaboration amongst a team(33:58) [Extended Episode Only] Using Enneagram for workplace conflict resolution(38:49) [Extended Episode Only] Working with complementary Enneagram types within a teamAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Tracy OâMalley
- Follow Tracy on Instagram here
- Subscribe to her podcast show here
- Check out her website for more information here
FREE 2024 Monthly Planner
Download a 2024 monthly planner to help you stay organized this year! Each month has a section to write notes, goals, main highlights of the month, lessons learned, things youâre grateful for, and areas of growth.
Get this guest bonus and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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With busy days and the fast pace of work, it's understandable why so many teams jump from idea to basic plan (maybe!) to action. In our desire to move quickly, we forget that when we do so, we risk making bad decisions, resulting in wasted resources and, ultimately, not achieving what we set out to do. This is where upstream work plays a crucial role in getting alignment and clarity, readying us for successful execution.
Today's guest is Atif Rafiq. Atif has blazed trails in Silicon Valley and the Fortune 500 for over 25 years. After rising through digital native companies like Amazon and Yahoo!, Atif held C-suite roles at McDonald's, Volvo, and MGM Resorts. He rose to the President level in the Fortune 500 and has led thousands of employees as a global P&L, transformation, and innovation leader.
Atif and I talk about his approach for upstream work, which he calls decision sprints, that help teams and organizations prepare for effective execution. He explains the difference between upstream and downstream activities, the three phases of upstream work, the importance of psychological safety in organizations, and more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(02:04) What is a decision sprint?(03:50) Significance of psychological safety in upstream work(07:58) The role of questions in innovation, strategy, and growth(10:08) Examples of how and when to ask questions(13:46) Why alignment matters for execution(16:30) What do meetings look like when you are trying to come to an alignment?(20:55) Decision meetings as work accelerators (23:19) How to make better decisions at a team level(26:37) A great manager Atif has worked for(28:34) Keep up with Atif(30:24) [Extended Episode Only] How to integrate decision sprint workflows into your team or organization(35:18) [Extended Episode Only] Ways to determine what questions don't need answering(36:53) [Extended Episode Only] Big lessons from McDonaldâsAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Atif Rafiq:
- Follow Atif on LinkedIn here
- Subscribe to his newsletter here
- Visit Decision Sprint for more information here
50% Discount on Decision Sprint Workshops
Members get a 50% discount on Decision Sprint workshops. These are 1-2 day workshops, virtual or in person, where your team or organization will get to experience the decision sprint workflows directly, enabling you to accomplish work together during the training as well as prepare to integrate the method going forward.
Get these guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Your business is only as strong as your employees. So, if you want to build a strong and thriving business, you need to hire top-notch people. But hiring them is only a part of the equation. You must bring them together and transform them from high-performing individuals to high-performing teams. This is where successful team building comes in.
Team building comes in all shapes and sizes, and whether you love spending time building relationships with and amongst your team or find it a bit silly or inefficient, doing team building right can significantly impact your team's productivity and morale. How can you maximize the power of team building?
Todayâs guest is Michael Alexis. Michael is the CEO of teambuilding.com, an industry leader in virtual, hybrid, and in-person team-building experiences. He has been leading remote workforces for almost a decade.
Michael and I talk about all things team buildingâits various forms and why it's important. We also explore how you can incorporate it into your regular workday, how to do amazing events virtually and in person, and so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:39) Is team building really fun and engaging?(03:09) How important is team building(05:20) The different types of team building(08:32) Incorporating team building into the regular workday(11:30) How to do team building virtually(15:49) Examples of fun and quirky team building events(19:32) Factors to consider when planning a team building event(23:19) Is polling your team necessary when planning for such an event?(25:48) Should managers and senior leaders give their team time to bond without them?(28:13) A great manager Michael has worked for(29:33) Keep up with Michael(30:40) [Extended Episode Only] What do you do when something goes sideways during a team building activity?(34:57) [Extended Episode Only] Benefits of hiring an outside expert to plan your team building (39:08) [Extended Episode Only] What are the things not to do in a team building event?Additional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Michael Alexis
- Follow Michael on LinkedIn here
- Check out his website for more here
Free Download: âHow to Run a Great Virtual Icebreaker: The Ultimate Cheat Sheetâ
Download a PDF with tips for running great icebreakers, an extensive (but not exhaustive) list of icebreaker questions, and links to other resources, including blog articles and example icebreaker games.
Get this guest bonus and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Workplace conflict is inevitable. When people with different opinions and risk tolerances collaborate on projects or tasks, itâs normal for conflict to arise.
As managers, we know all too well that conflict resolution in the workplace is vital for anyone hoping to nurture positive professional relationships and build a thriving, high-performing team.
Todayâs guest is Carol Bowser. Carol is a workplace conflict expert. After practicing Employment Law for several years, she founded Conflict Management Strategies when she realized a lawsuit couldnât deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict.
With over two decades of professional experience, she has identified common patterns in workplace conflict and is passionate about imparting wisdom on how people can strengthen their conflict resolution muscles.
In this episode, Carol and I delve into the intricacies of conflict, exploring its root causes, strategies to reframe our thinking around conflict, how to deal with workplace conflict effectively, plus more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:55) Is it possible for people to have a good reaction to conflict?(04:35) How healthy is healthy workplace conflict(07:14) How managers should approach conflict resolution when theyâre a part of it(15:15) Common things managers say that worsen a conflict (20:45) How to deal with workplace conflict when parties involved have different risk tolerances (26:58) A great manager Carol has worked for(29:20) Keep up with Carol(30:51) [Extended Episode Only] What to do when people become emotional during a conflictAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Carol Bowser
- Follow her on LinkedIn, Twitter and Facebook
- Check out her website for more here
Guest Bonus: Free Grounding Exercise Worksheet
Download this FREE Grounding Exercise worksheet from Conflict Management Strategies. It walks you through specific steps you can take before a meeting (or whenever you need to feel more grounded!).
Get this guest bonus and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Have you ever set goals but then struggled to achieve them? Do you ever wonder why itâs so hard to stay on track? In the spirit of the new year, which many consider a fresh start, weâll unpack the key elements in setting thoughtful and strategic goals and how to actually achieve them.
Now, letâs all be clear: thereâs no single approach to effective goal setting. In fact, there are dozens of them, and Iâve tried several of them over the years. However, I found that there are three consistent components to crafting a highly achievable goal. And thatâs what weâll explore in this weekâs special solo episode, plus a bonus worksheet when you become a Podcast+ or Skills Accelerator member.
Whether youâre setting personal or professional goals, todayâs podcast episode will give you a strong head start in making your vision a reality.
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics
(00:00) Intro(01:42) The truth about goal setting(03:05) The first thing you need to do when setting goals(04:08) Why you must have clarity on what success looks like(07:15) How to get clear with your goals(07:51) Brainstorm what could go wrong(10:10) [Extended Episode Only] How to get better at following through with your goals(11:50) [Extended Episode Only] Make time for your wildly important goals (WIGS)(12:26) [Extended Episode Only] How accountability keeps your goals aliveAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Get guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Why do you show up to work? Why do you do things youâre expected to do at work? The biggest factor of organizational success is determined by how embedded the companyâs deep purpose is in its employees.
Todayâs guest is Ranjay Gulati. He is the author of the book Deep Purpose: The Heart and Soul of High-Performance Companies, an educator and researcher who is passionate about how to unlock organizational and individual potential.
Ranjay and I talk about purpose: what organizational purpose is, how powerful it is, how to connect individual purpose to the organization, and the impact it has when employees consider work not a chore but a calling.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
SPECIAL OFFER: Join the Skills Accelerator before 11:59 pm Eastern 12/31/31 and get your first month for $50 and lock in the 2023 pricing!
Conversation Topics
(00:00) Intro(01:18) What is a company purpose, and why do organizations need to have one?(02:34) The power of the why question(04:28) How purpose needs to be translated into the organization(07:16) The redemption of Etsy(10:05) What managers can do at all levels to start creating purpose in their own teams(14:51) How managers can help their team members discover what they do matters(17:38 How to start a conversation with your team on deep purpose(20:55) The importance of an organization having a clear, deep purpose(22:49) A great manager Ranjay has worked with(24:15) Keep up with Ranjay(25:51) [Extended Episode Only] What does a good mission statement look like?(26:28) [Extended Episode Only] Example of a well-crafted team mission statement(27:08) [Extended Episode Only] How to craft a compelling team mission or purpose statementAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Ranjay
- Follow Ranjay on LinkedIn here
- Get a copy of Deep Purpose here
Get guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Many professionals start their careers in the hope of eventually landing their dream job--that perfect position that checks off all the boxes on their list. But what really is a dream job? A big paycheck with a fancy title? A corner office with a million-dollar view? A good work-life balance? Well, what if I told you that it's time to let go of that dream job delusion and instead strive for something even better.
Todayâs guest is Lauren McGoodwin. Lauren is the CEO of Career Contessaâan online career resource with content, career coaching, jobs, a salary database, and online training. She is also a speaker, author of Power Moves, and host of The Career Contessa Podcast.
In this episode, Lauren and I talk about the myth of the dream job and what you should actually be seeking, which is the "good enough" job. We get into the factors of creating a happy working environment, the role of managers in creating such, what managers can do to support struggling team members, and so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:38) Debunking the myth of the dream job(03:54) Is finding your dream job still worth it?(06:29) Why a good enough job is better than a dream job(11:43) The role of managers in creating a good enough job environment(14:29) An example of letting go of a dream job for a good enough job(18:45) How to create an environment that helps people become impact players(22:33) What managers can do to support struggling team members(26:55) The truth about the 2-year work tenure rule(29:28) A great manager Lauren has worked with(30:11) Keep up with Lauren(31:29) [Extended Episode Only] The significance of doing one-on-ones with team members(34:53) [Extended Episode Only] The rule of thumb when doing one-on-ones(40:18) [Extended Episode Only] Final tips for creating a good enough work environmentAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Lauren McGoodwin
- Follow Lauren on LinkedIn here
- Check her out on Instagram here
- Listen to the Career Contessa podcast here
- Visit Career Contessa for more information here
Giveaway: 3 Copies of Power Moves
Power Moves teaches women how to pivot, reboot, and build a career of purpose. Learn how to use the Power Moves approach to ditch the dream career myth, become your own career coach, and reclaim your life from work.
Get this guest bonus and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Is there such a thing as a bad question? Asking questions is essential at work, and knowing how to ask better questions can help improve conversations with your team members.
While it may sound like an easy concept, asking better questions is a craft that takes time and effort to master.
Todayâs guest is Deb Calvert. Deb is the author of DISCOVER QuestionsÂź for Connections, Clarity & Control, and two previous bestsellers. As the founder of People First Leadership Academy and president of People First Productivity Solutions, Debâs work focuses on leadership development and team effectiveness. Sheâs a Certified Master of The Leadership ChallengeÂź and a certified executive coach. Deb was named one of the "65 Most Influential Women in Business" and was formerly an HR Director with a Fortune 500 company. In addition, Debâs research and methodologies have been published globally in academic journals.
In this episode, Deb and I talk about the art of asking better questions. She shares the eight types of questions we should be asking, what happens when we ask sub-optimal questions, and provides alternatives to some common questions managers ask that really arenât helpful.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:57) The problem with asking poorly-crafted questions(03:24) What a sub-optimal question looks like(06:29) 8 types of questions that managers should be asking(18:10) A better alternative to a why question(21:19) Alternatives to some common questions managers ask that arenât helpful(27:57) A great manager Deb has worked with(29:21) Keep up with Deb(31:03) [Extended Episode Only] Benefits of asking good questions and why you should put more thought into it(34:55) [Extended Episode Only] How managers can help team members ask better questions(36:48) [Extended Episode Only] How to encourage people to step out of their comfort zone and ask questions(40:00) [Extended Episode Only] The best model for presenting information and asking questions to accommodate different personality typesAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Deb Calvert:
- Follow Deb on LinkedIn here
- Check out her companyâs website here
- Learn more about her training programs and courses here
- Grab a copy of Debâs book here
Guest Bonus: Discounted 3-Part Masterclass and Signed Book
Members can get an autographed copy of DISCOVER QuestionsÂź for Connections, Clarity & Control and access to a 3-part masterclass series to amp up your conversational skills for a total of $35. This is a savings of almost $100 compared to their individual list prices!
Get all of these guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Transitioning from a team member to a manager is undoubtedly a significant leap. It's crucial to recognize the shifts that come with leadership roles and be prepared for them.
The first and most apparent shift is recognizing that it's no longer just about you. The spotlight now turns to your team, and your success is intricately woven with theirs. It's a transition that requires a daily commitment to putting your team's needs ahead of your own.
Todayâs guest is Ramona Shaw. Ramona Shaw is a Certified Professional Leadership Coach, podcast host, and best-selling author of âThe Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role.â She is passionate about helping new and mid-level managers become leaders people love to work for by strengthening their leadership and communication skills, raising their confidence and resilience, and increasing their focus and emotional intelligence. Ramona specializes in delivering coaching and training programs for leaders at fast-growing startups and companies such as Twitch, UBS, Google, Dropbox, Lionsgate, Asana, Stitch Fix, Sequoia Capital, and dozens of others.
Ramona and I talked about the mental shifts you have to make when moving from an individual contributor role to a manager role.Whether you've been managing people for years, or just started your first team leadership position yesterday, these mental shifts are ones that we could all use a refresher on.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics
(00:00) Intro(02:06) 4 main shifts for individual contributors transitioning to management roles(09:19) The productivity mindset for managers(13:12) How to approach delegation(21:21) Using a coaching approach in leadership and team management(28:39) A great manager Ramona has worked with(29:48) Keep up with Ramona(30:50) [Extended Episode Only] Delegation, accountability, and tracking deadlines(35:16) [Extended Episode Only] The APS method for leaders(35:31) [Extended Episode Only] How to create your principles as a manager
Additional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Keep up with Ramona Shaw:
The Manager Track PodcastFollow her on LinkedIn, Instagram, and Facebook
Youtube: Ramona Shaw Leadership Coaching - YouTube
Giveaway: PDF: Your First 30 Days as a New Manager
Your first 30 days offer a great opportunity to make a positive impression and begin building credibility with your new team members. This resource includes 4 practical tools to have a successful start with your team and your stakeholders alike.Get all of these guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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Most of us think that sleeping equals resting. And yet, there are instances when getting more sleep doesnât rejuvenate us at all. In these cases, sleep is actually the wrong type of rest and won't make up for what you actually need. So, knowing where youâre depleted and then refilling your batteries with the appropriate rejuvenation activities, not just more sleep, will ensure youâve always got the energy to do your best.
Todayâs guest is Dr. Saundra Dalton-Smith. Dr. Saundra is a Board-Certified internal medicine physician and work-life integration researcher. She is the founder of Restorasis, a professional development agency dedicated to restoring well-being in the workplace through its proprietary framework to help companies support their employees with work-life integration and burnout prevention strategies.
Dr. Saundra and I talk about the seven types of depletion and rest, what we can do to assess what type of rest we need, how to talk to our team members about helping them rejuvenate so they can be at their best, and so much more.
Join the conversation now!
Get FREE mini-sketchnotes with the big idea from the weekâs episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
(00:00) Intro(01:57) What is rest? (Hint: itâs more than just sleep)(03:59) The seven types of rest and how to incorporate more restorative practices(13:17) The benefit of knowing the type of rest you need (16:43) How to assess what type of rest you need(20:15) The truth about rest deficit(22:16) Key factors that affect rest deficit(23:51) How managers can help their team members rejuvenate(28:31) A great manager Dr. Saundra has worked for(29:23) Keep up with Dr. Saundra(30:36) [Extended Episode Only] Practical ways managers can incorporate each of the seven types of rest in the workplace(37:29) [Extended Episode Only] How to start your day with the most energyAdditional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Read the related blog article here
- Follow me on Instagram here
- Visit my website for more here
Connect with Dr. Saundra Dalton-Smith:
- Follow Dr. Saundra on LinkedIn here
- Visit her website for more information here
- Take the rest assessment here
Giveaway: 1 Copy of Sacred Rest
One member will receive a copy of Dr. Saundraâs best-selling book, âSacred Rest: Recover Your Life, Renew Your Energy, Restore Your Sanity.â The winner will be able to choose either an ebook, audiobook, or paperback copy. But you must enter the drawing by December 4th.
Get all of these guest bonuses and many other member benefits when you join The Modern Manager Podcast+ Community.
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The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.
Follow The Modern Manager on your favorite podcast platform so you wonât miss an episode!
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