Episodes

  • In today’s episode of the Owner Ops Podcast, Austin Gray talks with John Diekel, the owner of Master Plumbing and Heating in Vermont.From his time in the military to owning a plumbing business, John shares his journey of building a successful service business by focusing on community engagement, modern systems, and creating a company culture based on care and mentorship.

    The Importance of Community Engagement for Business GrowthImplementing Software Tools: Streamlining Operations with JobberBuilding a Diverse Team Across GenerationsRecruitment Strategies for Hard-to-Fill Senior-Level RolesThe Power of Investing in People: Employee Benefits & GrowthJohn’s Advice for Business Owners: Focus on Caring for Your TeamFinal Thoughts: Growing a Business with a Strong Foundation

    Mentioned in This Episode

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops-spotify

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.➡️ Get 20% off OpenPhone here: https://get.openphone.com/ownr-ops

    📖 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros: https://dialedinbookkeeping.com/ownrops

    🚀 Get ranked #1 On Google With Stryker Digital⁠ SEO: https://stryker-digital.com/?el=oo

    Want to learn more about starting and scaling your own service-based business?📰 Sign up for the OWNR OPS Newsletter: → ownrops.com/newsletter

    Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

  • In this episode of the OWNR OPS Podcast, we dive into customer acquisition, local marketing strategies, and how you can maximize your ROI with data-driven remarketing. Austin is joined by Thomas Rudy, co-founder & CMO of Data Shopper, a software company revolutionizing remarketing for local businesses.

    🔥 What You’ll Learn:

    Fast Customer Acquisition TacticsOvercoming Fear in SalesThe Power of Local SEORemarketing with Direct MailAttribution in Marketing

    Mentioned in This Episode🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownerops-spotify

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.➡️ Get 20% off OpenPhone here: https://get.openphone.com/ownr-ops

    📖 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros: https://dialedinbookkeeping.com/ownrops

    🚀 Get ranked #1 On Google With Stryker Digital⁠ SEO: https://stryker-digital.com/?el=oo

    Want to learn more about starting and scaling your own service-based business?📰 Sign up for the OWNR OPS Newsletter: → ownrops.com/newsletter

    Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

    Check out Thomas Rudy’s work at Data Shopper:Website: Data ShopperTwitter: @thomasrudyLinkedIn: Thomas Rudy

    Watch more from Thomas Rudy on his YouTube Channel: https://youtu.be/4SjQFvPj59M?si=h7R40v25hQFi_q1A

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  • In this week’s episode of the OWNR OPS Podcast, I have the pleasure of sitting down with Tyler Mumford, owner of GrindTime Stump Grinding.

    Tyler’s story is nothing short of inspiring.

    He built his stump grinding business from scratch and hit $100,000 in revenue in just 7.5 months—and he did it all solo, with no debt and no outside investment.

    Tyler shares how he took the leap from a tech sales job to the world of stump grinding, how he built B2B relationships that generate consistent revenue, and the challenges he overcame along the way.

    He’s not just grinding stumps—he’s building a business with grit, determination, and relentless hustle.

    In this episode, you'll learn:

    How Tyler transitioned into the service industry with zero experience.

    The steps he took to reach $100K in revenue without employees.

    A breakdown of his $3,500 day and what goes into pricing stump grinding jobs.

    The mindset that kept him going during difficult times.

    Tyler’s ambitious goal of hitting $200K in 2025 and what’s next for his business.

    Whether you're just starting out or scaling your business, Tyler’s approach offers valuable lessons in building a service-based business, maintaining a positive mindset, and finding success on your own terms.

    Connect with Tyler!

    Instagram: Tyler MumfordTwitter/X: @StumpGuyTaiLinkedIn: Tyler Mumford➡️ First Appearance: "0 to 75K in Stump Grinding" - **https://www.youtube.com/watch?v=pCfiQ-Y-5tI**

    Tune in now for a deep dive into how Tyler’s hustle turned into 6-figure success in less than a year!

    Mentioned in This Episode:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing➡️ Get 20% off your first 6 months here: https://go.getjobber.com/ownrops-spotify

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.➡️ Get 20% off OpenPhone here: https://get.openphone.com/ownr-ops

    🚀 Bookkeeping: Get 50% off bookkeeping for 3 months with the Home Service Bookkeeping Pros: https://dialedinbookkeeping.com/ownrops 🔥

    🚀 Get ranked #1 on Google with Stryker Digital SEO:⁠ http://stryker-digital.com/?el=oo

    Want to learn more about starting and scaling your own service-based business?

    📰 Sign up for the OWNR OPS Newsletter: → ⁠ownrops.com/newsletter

    Don't forget to like, comment, and subscribe for more episodes with entrepreneurs sharing their best insights and success stories!

    #StumpGrinding #BusinessSuccess #EntrepreneurMindset #OwnerOps #SmallBusiness #ServiceBusiness

  • 🚨 This week on OWNR OPS, Austin Gray sits down with Doreen Acuya, co-founder of OpenPhone, to talk about their game-changing integration with Jobber—and why it’s about to streamline operations for thousands of contractors.

    🔧 They break down:

    Why personal phones are killing your team’s efficiency

    How OpenPhone’s shared numbers + AI call tagging help you delegate smarter

    What the Jobber integration means for CRM syncing, job tracking, and call summaries

    The systems Doreen recommends to stop being the bottleneck and finally scale

    If you’re building a service business or managing a growing team, this episode is your blueprint to better communication, fewer missed calls, and owning your time.

    Have a business question? Text 970-585-OWNR and we'll answer in live Q&A in a future episode!

    🎙 Guest: Doreen Acuya
    Role: Co-Founder, OpenPhone

    Linkedin: www.linkedin.com/in/darynakulya/X: https://x.com/darynakulyaWebsite: https://www.openphone.com

    🔥 Mentioned in This Episode

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

    🎧 Listen on your favorite platform: Apple Podcasts | Spotify | YouTube

    💬 Drop your thoughts in the comments—what tool has helped you delegate smarter?

    #OpenPhone #Jobber #ServiceBusiness #HomeService #OWNROPS #CRM #BusinessTools #Trades #Contractors

  • How do you build a recognizable brand in the home service space—from scratch?

    Alex Lathery shares his journey from zero clients and free projects to co-founding the now-thriving Cincinnati Painting Co.

    This episode is a must-listen if you're building in the local service space and want real talk on:

    How to pick a business name that helps you rank on Google

    Balancing bold branding with simple clarity

    Why your website should convert in 5 seconds

    The 3-month process behind one of the cleanest service biz websites we've seen

    When to not spend money on websites, logos, or SEO

    Whether you're at $0 or $1M+, there’s something in this episode for you.

    🎙️ Guest: Alex Lathery | Founder, Blue Collar Builds + Co-owner, Cincinnati Painting Co. 📍 Based in Cincinnati | Focus: Branding, Web Design, Local SEO

    💡 Ready to brand smarter? Tune in.

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

    #HomeServices #Entrepreneurship #LocalBusiness #SEO #ServiceBusiness #OwnerOps #Podcast

  • In this episode of the OWNR OPS Podcast, we speak with Sam Allsopp, the managing partner of Neal Roofing, who’s successfully scaled his business to $25.7M in 2024. Sam reveals his formula for success and shares how he plans to double his revenue in 2025 by tracking key performance indicators (KPIs), optimizing marketing spend, and building a robust operational framework.

    Whether you're a roofing business owner, entrepreneur, or simply looking to grow your business, Sam’s insights will help you optimize your marketing efforts and create a scalable business model.

    Key Highlights:

    ✨ How Sam broke down his marketing and sales KPIs for daily execution

    ✨ The role of data tracking in hitting ambitious revenue goals

    ✨ The secret to successfully managing a mixed team of subcontractors and in-house employees

    ✨How Neal Roofing uses multiple marketing channels including Google Ads and Local Services Ads to drive sales

    ✨The importance of referral programs and how Sam incentivizes clients to generate leads

    ✨What Sam looks at daily to track and adjust his revenue goals and marketing budget

    Sam also shares his vision of growing Neal Roofing to $100M and how he plans to acquire and scale new businesses to reach that goal.

    If you’re ready to implement proven strategies for your business, this episode is a must-listen!

    Don’t forget to follow the OWNR OPS Podcast for more tips from successful entrepreneurs in the home services industry.

    📺 Watching on YouTube? Don’t forget to like and subscribe!

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

    #entrepreneurship #homeservices #smallbusiness #businessgrowth #owneroperator #startups #businessadvice #digitalmarketing #delegation #workforce #entrepreneurjourney #contractors #marketingtips #businesssuccess #offshorehiring #subcontractors #businessstrategy #companyculture #hiringtips #remotework #smbuni #grit #startupadvice #scaleyourbusiness #five-starservice #businessinsights #entrepreneurtips #teamwork

  • Welcome to another episode of the Owner Operator Podcast! In today's episode, I sit down again with Kriss Bergethon, a seasoned entrepreneur and the founder of SMB Uni, to discuss all things entrepreneurship, business growth, and practical advice for those starting out in the home services industry.

    Kriss has built multiple successful businesses, and in this conversation, we dive deep into the strategies that helped him grow his ventures—from starting in the trenches to scaling rapidly. Whether you're considering entering the home service industry or you're already in it, we share invaluable insights that can help you fast-track your success.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    🔑 Here’s what we cover in this episode:

    ✅How an aging workforce in industries is opening up new opportunities for fresh entrepreneurs.

    ✅How leveraging relationships with contractors, property managers, and subcontractors expands business.

    ✅Why digital marketing, delivering five-star service, and leveraging reviews are essential for getting your business off the ground.

    ✅How hiring back-office support and outsourcing key tasks helped grow the business without burning out.

    ✅Kriss’s approach to using remote workers for tasks like marketing and bookkeeping.

    ✅His new platform, SMB Uni which offers courses, resources, and a community to support business growth.

    ✅Our strategies, challenges, and how we navigated early-stage growth.

    This episode is a great mix of sharing stories, asking the tough questions, and offering practical, real-world advice that will help any entrepreneur succeed.

    #entrepreneurship #homeservices #smallbusiness #businessgrowth #owneroperator #startups #businessadvice #digitalmarketing #delegation #workforce #entrepreneurjourney #contractors #marketingtips #businesssuccess #offshorehiring #subcontractors #businessstrategy #companyculture #hiringtips #remotework #smbuni #grit #startupadvice #scaleyourbusiness #five-starservice #businessinsights #entrepreneurtips #teamwork

    📺 Watching on YouTube? Don’t forget to like and subscribe!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • Join me as I share my journey of launching a land-clearing business. With years of experience as an entrepreneur, I'll take you step-by-step through my approach to starting a home service business—from identifying my ideal customer to creating a solid plan for operations, sales and marketing, and finance.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    🔑 Here’s what we cover in this episode:

    ✅Why understanding your target market and creating a customer avatar is crucial

    ✅How I break down my business into three main areas: operations, sales and marketing, and finance

    ✅The role hiring plays in the early stages of your business and how I approach it strategically.

    ✅How I stay focused on "scoring touchdowns" and driving revenue in my business

    Don’t miss the first episode of this series on starting a service-based business. Whether you're just getting started or looking to take your business to the next level, these episodes are packed with real advice and insights from my experience as an owner-operator.

    📺 Watching on YouTube? Don’t forget to like and subscribe!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • In this episode, Simon Turner, who is a very seasoned and savvy entrepreneur. He has built and sold two companies over the last two decades, and he's the type of person who, whenever he commits to something, sees it through and does it.

    Simon also shares the theme of building company culture, his thoughts on creating a positive and productive work environment, and how to foster a sense of community and teamwork within an organization.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅The importance of going all-in and making a long-term commitment to a business

    ✅Simon's approach to dealing with challenges and setbacks

    ✅Building company culture: focus on people and creating a positive work environment

    ✅The role of resilience and adaptability in entrepreneurship

    Simon is an expert at finding the right people for his organizations. Don’t miss out on his powerful insights—listen now and get inspired to achieve success in both your personal and professional life!

    #entrepreneurjourney #servicebusiness #entrepreneurship #localbusiness #businessowner #businesstransformation #successstory #worklifebalance #businessgrowth #businessculture #companyculture #entrepreneur #business

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • In this episode, Nolan Gore, the owner of Top Choice Lawn Care, joins the podcast to discuss his journey into entrepreneurship, his experiences balancing work and family life, and the challenges of managing a growing business.

    From early morning recording sessions to navigating the complexities of business ownership, Nolan offers a candid look into his personal and professional life.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    🔑 Here’s what we cover in this episode:

    ✅Nolan’s daily routine, managing work and family life with four kids.

    ✅Buying a struggling landscaping business in 2016 and the challenges that came with it.

    ✅How his company grew from $1.6M to $7M and the leadership lessons he's learned along the way.

    Discover how Nolan balances building a thriving business with prioritizing family. Don’t miss out on his powerful insights—listen now and get inspired to achieve success in both your personal and professional life!

    #fromstrugglestomillions #7msuccess #businesscomeback #entrepreneurjourney #turningfailureintosuccess #businesstransformation #successstory #worklifebalance #familyandbusiness

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I sit down with Kent Sheridan, owner of Swift Demo, who pivoted from running a high-end instant coffee startup to building a $1.5M demolition business in just a few years.

    Kent shares his unconventional journey from struggling with negative cash flow in a complex manufacturing business to finding success in a simple, service-based trade.

    We dive into how he scaled Swift Demo, built a highly profitable team, and overcame the challenges of starting from scratch—twice.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ How Kent transitioned from the coffee industry to selective demolition and why simplicity wins.

    ✅ The B2B sales approach that helped him land key remodeler contracts and grow his client base.

    ✅ The importance of persistence in cold outreach—how he turned multiple rejections into a $40k+ client.

    ✅ Why Kent keeps his business model lean with low overhead, high margins, and premium pricing.

    ✅ The "Valley of Despair" in business—how to push through slow seasons and trust the process.

    If you’re looking to start or grow a service business with high-profit potential, this episode is full of practical insights from someone who’s built a thriving company from the ground up.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I sit down with Andy Garrett, owner of Garrett Excavating, who grew his excavation business from a truck, trailer, and skid steer to a $6M operation in just a few years.

    🚜 Learn How To Grow Your Excavation Business In The Dirt Crew Skool Group ➡️ https://www.skool.com/bluecollarbuilders/about?ref=cb4b78efab814a368045faa98d07c76a

    Andy shares how he and his dad started the company, the pivotal moments that accelerated their growth, and the key hires that allowed them to scale without burning out. From bidding on their first big commercial project to building a strong leadership team, this episode is packed with lessons for service business owners.

    📙Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ How Andy and his dad went from small residential jobs to landing six-figure commercial projects.

    ✅ The first key hires that helped him step out of day-to-day operations and focus on growth.

    ✅ The importance of building a repeatable lead generation system (SEO, Google reviews, and cold outreach).

    ✅ Why he shifted to a full-site development model and how he strategically uses subcontractors to scale.

    ✅ How Andy structures his leadership team, pays his key employees, and fosters a strong company culture.

    If you’re looking to grow your excavation or service business the right way, this episode is full of actionable insights.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I sit down with Logan, who built a six-figure Airbnb cleaning business but realized he needed to pivot to scale further.

    After going all-in on short-term rental cleaning and hiring a full-time operations manager, he found himself stuck—until a game-changing dinner with industry expert Johnny Robinson pushed him to rethink everything.

    Logan shares how he’s restructuring his business, replacing high overhead with a leaner, more profitable model, and leveraging marketing and outreach to hit a $1M run rate.

    If you’re growing a service business or considering a shift in strategy, this episode is packed with insights.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ Why Logan initially focused only on Airbnb cleaning—and why he’s expanding now.

    ✅ The costly mistake of hiring too soon & how VAs are replacing his full-time manager.

    ✅ How he’s using Google LSAs, cold outreach, and networking to land bigger contracts.

    ✅ The mindset shift from operator to owner & focusing on high-leverage tasks.

    ✅ Lessons learned from a brutally honest dinner with Johnny Robinson.

    Whether you’re launching, pivoting, or scaling, Logan’s journey offers valuable takeaways on making smarter business decisions.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

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    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I sit down with Brock Peel, owner of Canadian Sanitation. Brock and his crew of three have built a highly profitable septic business, hitting $2.3M in revenue last year.Brock shares his step-by-step process for estimating septic jobs, pricing for profitability, and streamlining operations to maximize efficiency. If you’re in the excavation or septic industry—or just looking to sharpen your estimating skills—this episode is packed with actionable insights.

    📙Free Service Startup Playbook To Generate Your First $100k: ⁠https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ How to accurately calculate daily operating costs and overhead.

    ✅ The importance of local material pricing when estimating jobs.

    ✅ Smart strategies for accounting for inspections and mobilization time.

    ✅ Why speed in estimating gives you a competitive edge.

    ✅ How to set pricing that ensures healthy profit margins on every job.

    Whether you’re new to septic work or looking to improve your estimating process, you’ll walk away with key takeaways from Brock’s expertise.

    #septictankinstallation #septicsystem #entrepreneurship #servicebusiness #septictanks #smallbusiness #makemillions #generateincome #business #localbusiness

    Enjoying the podcast? Leave us a 5-star review on Apple or Spotify! Watching on YouTube? Don’t forget to like and subscribe.

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Septic Pro Academy: https://www.skool.com/septic-pro-academy

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • 🔥 Stump Guy Ty uses Jobber to send fast quotes, schedule jobs, & send easy-to-pay invoices to his clients

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠

    On this week’s podcast episode, I sit down with Tyler Mumford, founder of Grind Time Stump Grinding. Tyler left a $175K/year tech sales job to start a stump grinding business, and in just a few months, he’s already hit $75K in revenue.

    Tyler shares how he validated demand, secured jobs before purchasing equipment, and leveraged cold outreach to grow fast. If you’re considering starting a local service business or looking for ways to scale, this episode is full of actionable insights.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ How Tyler tested demand before making big investments.

    ✅ Smart strategies for financing and renting equipment.

    ✅ Leveraging cold outreach to secure consistent work.

    ✅ Simple upsells that increase revenue without extra labor.

    ✅ Effective pricing strategies for maximum profitability.

    Whether you’re starting from scratch or refining your processes, you’ll gain valuable takeaways from Tyler’s journey.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠

  • On this week’s podcast episode, I share an exciting update about a new partnership with Jobber, the all-in-one software management solution for home service and trade businesses. I break down how Jobber transformed Bear Claw's operations, from simplifying customer management to streamlining job scheduling and payment collection, all while saving time and reducing stress. If you’ve ever wondered how to optimize your service business, adopt game-changing technology, or manage multiple crews more efficiently, this episode is packed with actionable insights and valuable lessons.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ How Jobber helps capture and organize customer information for streamlined operations.

    ✅ The power of automation in invoicing, job scheduling, and payment collection.

    ✅ Tips for effectively managing multiple crews using Jobber’s scheduling features.

    ✅ Why adopting modern software is essential to staying competitive in today's market.

    ✅ The role of Bear Claw Media in scaling service businesses with proven marketing strategies.

    Whether you're just starting or looking to make your service business more efficient and scalable, this episode offers practical strategies and inspiration to help you on your journey.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • In this week’s podcast episode, I talk with Brock Peel, the owner of Canadian Sanitation, about how he grew his septic business to $2.3 million in yearly revenue with just a small team of three people. Brock shares how he specialized in septic installations, improved his business operations, and tackled the challenges of working in a seasonal industry.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ Why specializing in one service can set your business apart from competitors.

    ✅ How Brock optimized operations to average 1.5 to 2 septic installations per week with a small team.

    ✅ The benefits of reducing overhead and focusing on profitability rather than endless growth.

    ✅Why reflection and gratitude are crucial for staying motivated and focused.

    ✅The mindset shift from constant risk-taking to building long-term financial security.

    If you’ve ever wondered how to scale a small business, reduce equipment debt, or stay focused during rapid growth, this episode has it all!

    Whether you’re in the septic industry or any other field, Brock’s insights are a game-changer for anyone looking to grow a business efficiently and effectively.

    #smallbusinessgrowth #septictanks #entrepreneurship #profitability #smallbusiness #businesstips #growthmindset #businessoperations #businessstrategy #scalingyourbusiness #longtermsuccess #businesspodcast #entrepreneurinsights #smallbusinesstips #smallbusinessowner

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I chat with Alex, owner of Lane 17 Custom Cabinetry, who scaled his woodworking business from a one-car garage to over $1.6 million in annual revenue. Alex shares how he navigated rapid growth, built a stronger team, and restructured his operations to prepare for doubling production volume in 2025.

    If you’ve ever wondered how to tackle the challenges of breaking through revenue ceilings, delegate effectively, or lead your team with clarity, this episode is packed with actionable insights and hard-earned lessons.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅Why shifting from brute force growth to systemized scaling is critical for long-term success.

    ✅How Alex redefined leadership by focusing on the human element of business.

    ✅The importance of clear expectations and daily output goals for team performance.

    ✅How discomfort during growth phases signals opportunities to break through ceilings.

    ✅Tools like Notion for building a centralized playbook to streamline operations and scale sustainably.

    Whether you’re building your business from the ground up or scaling to new heights, this episode offers valuable strategies and inspiration to help you on your journey.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s episode, I sit down with Brian Furness, creator of the Diesel & Iron YouTube channel and owner of a successful excavation business. Brian grew his YouTube channel to over 50,000 subscribers while running his service-based excavation business. What started as simple videos shot on a smartphone has evolved into a platform for education, partnerships, and inspiring the next generation of trades people.

    If you’ve ever considered using content creation to grow your business or wondered how to balance managing a company with building an online presence, this episode is filled with actionable insights and inspiration.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    💪Here’s what we cover in this episode:

    ✅Why starting simple with your content helps you gain traction faster.

    ✅ The strategies Brian used to grow his YouTube channel while running his business.

    ✅ How authenticity and engagement (even with criticism!) lead to online success.

    ✅ Turning your YouTube presence into real-world business opportunities. ✅Practical tips for marketing your services to a wider audience.

    If you’re new to content creation or looking for ways to expand your business, this episode will leave you motivated to take action. Tune in for valuable insights and practical tips for content creators and those in the excavation industry.

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠

  • On this week’s podcast episode, I recap Season One of the OWNR OPS Podcast and share the vision for 2025.I started this podcast to learn from successful service business entrepreneurs and to share their insights with others on a similar journey. In just one season, we’ve featured stories from people building businesses ranging from $100K to $25M in revenue, offering invaluable lessons along the way.

    📙Free Service Startup Playbook To Generate Your First $100k: https://www.ownrops.com/playbook

    Here’s what we covered:

    ✅ Why focusing on one core service can lead to exponential growth (Brock’s $2.3M septic business with just three employees).

    ✅ How hiring and delegation are crucial to scaling (John Wilson’s $25M plumbing empire).

    ✅ Actionable marketing strategies like optimizing your Google Business Profile and leveraging SEO for leads.

    ✅ Streamlining operations with systems for quoting, scheduling, and invoicing.

    ✅ The importance of mindset, positivity, and building a team culture that drives success.

    Whether you’re just starting or scaling to the next level, this episode offers inspiration and actionable strategies to help you grow in 2025.

    #OwnrOpsPodcast #businessgrowth #entrepreneurjourney #delegation #businesstips #snowremoval #landclearing #homeservices #entrepreneurpodcast #businessownerinsights #scalingbusiness #leadership #PodcastSeasonTwo #jobber #strykerdigital

    🎧 Enjoying the podcast? Leave us a 5-star review on Apple or Spotify!

    This episode is brought to you by:

    🔥 We use Jobber to manage our quoting, scheduling, & invoicing

    ➡️ Get 20% off your first 6 months here: ⁠⁠⁠⁠⁠https://go.getjobber.com/ownerops-spotify⁠⁠⁠⁠⁠

    📞 We moved our phone line to OpenPhone so that we can record calls, summarize & tag customers with AI, and integrate with Jobber.

    ➡️ Get 20% off OpenPhone here: ⁠⁠⁠⁠⁠https://get.openphone.com/ownr-ops⁠⁠⁠⁠⁠

    🚀 Get 50% DISCOUNT DialedIn Bookkeeping⁠: ⁠⁠⁠⁠⁠https://www.dialedinbookkeeping.com/ownrops ⁠⁠⁠⁠⁠

    🚀Local SEO Stryker Digital: ⁠ ⁠⁠⁠⁠⁠https://stryker-digital.com/?el=oo⁠⁠⁠⁠⁠

    📰 Sign up for the OWNR OPS Newsletter: Weekly growth tips from real 7-figure service OWNRS → ⁠⁠⁠⁠⁠ownrops.com/newsletter⁠⁠⁠⁠