Episodes
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In this Paymode episode, Bottomline's Tom Dolan explores the risks of outdated technology in accounts payable and receivable, highlighting the impact of legacy processes and systems. Turning to emerging and embracing innovations, Tom discusses the transformative impact of AI and data analytics in modernizing these functions to create efficiencies and enable smarter decision-making.
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It’s crunch time and the ISO 20022 deadline is only six months away. Our host chats with Bottomline’s payments expert, Frederic Viard, on this structured, machine-readable format and the global harmonization intention that sits behind it. All the big banks are ready for the deadline, but what does it mean for other financial institutions that aren’t? What are the risks, the options, the penalties, and what needs doing? Fred also talks about what lies beyond this deadline in terms of value-add benefits in the global payments’ ecosystem.
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Episodes manquant?
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In the special edition of the Payments Podcast Paymode Series, Paul McMeekin chats with Katie Elliot about how companies can keep fraud at bay and protect their business payments, including mitigating against BEC and check fraud. She also shares tips on trends that businesses should prepare for from a fraud perspective.
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In this episode, we chat with ACT’s Naresh Aggarwal and Bottomline’s Leo Gil about cash management strategies to gain executive buy-in, conflicting KPIs, cash management concepts and a tailored approach, and the critical importance of flexibility and resilience for treasurers. We also dive into the potential of AI and technology pitfalls to avoid.
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On the back of recent payment fraud research, our host chats with Eliza Thompson of digital financial crime platform Themis, on how fraudsters exploit the interplay between insider access and external attack vectors with payment fraud. This issue is increasingly concerning, with over 45% of respondents identifying collusion as a primary threat. Eliza shares her insights on what banks and businesses can do to help identify and reduce potential fraud risks.
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In this episode, we celebrate International Women's Day by acknowledging women's achievements and advocating for gender parity. Champions Julie Ashmore-Dann, Carrie White, and Zhenya Winter share their thoughts and experiences on positively accelerating action to support women's advancement.
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ACH and same-day ACH payments are common in B2B, but the integration of digital banking with private B2B payment networks is a brand-new concept, giving businesses the chance to leverage advanced features from within one single, automated platform. Bottomline’s Jessica Cheney explores what incorporating a B2B payments network into digital banking means for businesses.
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Our host chats with Bottomline’s Chief Technology Officer, Eve Aretakis, on some of the major tech advancements impacting B2B payments in 2025. In this episode, we cover top tech priorities in business payments, the advantages and perils of AI, the benefits of integrating and embedding payment technologies to drive added value, and the ever-present threat and prevention of fraud.
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As we approach 2025, it's an excellent time for finance leaders to take stock, reassess, and plan for the upcoming year. Finance teams of all sizes will strive to achieve more with fewer resources while adapting to external technology advancements, economic shifts, payment regulations, and fraud prevention measures. In this episode, we interview BNY’s Head of B2B Payments, Rhea Wagh, to gain her insights on the trends, themes, and innovations influencing B2B payments for 2025, including hyper-connected ecosystems.
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As we look to 2025, Finance Teams–-from treasury to accounts payable (AP) and accounts receivable (AR)—look to take advantage of new payment innovations and automation, tightening fraud prevention measures and driving greater efficiencies from their business payments lifecycle. In this episode, we chat with two of Bottomline’s corporate payments experts, Jamie DelMedico in the US and Richard Ransom in the UK, to get their take on what to expect in the year ahead. Topics include payer verification and mitigating fraud, generative AI, the adoption of digital payment types, ISO20022 for corporates, real-time payments and more.
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In this episode, we explore how AI-powered invoice ingestion and coding for billing and payments can revolutionize accounts payable (AP) teams, particularly in the real estate industry, which deals with high volumes and complex transactions. Podcast guest David Stifter, CEO and Founder of PredictAP, emphasizes the significance of using artificial intelligence to focus on the invoice capture stage when automating accounts payable processes.
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In celebration of International Day of Banks, Bottomline’s banking experts, Jessica Cheney and Frederic Viard, share their insights on payment trends and predictions for 2025. Amid significant innovation and disruption in the payments landscape, banks are striving to stay current, competitive, and compliant. In this episode, our experts discuss key topics such as real-time payments, fraud prevention, artificial intelligence (AI), and embedded finance.
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International Fraud Awareness Week, a global initiative started by the Association of Certified Fraud Examiners (ACFE), takes place every November. Shining a light on better fraud prevention across businesses and banks, podcast guest John Gill, President of the ACFE, chats to us about the landscape of payments fraud. He explores the role of AI and machine learning, the potential risks associated with faster payments processing, and the outlook for B2B financial crime in 2025.
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This episode dives into how accounts payable (AP) automation optimizes working capital and achieves cost savings. Our guest, Mark Brousseau from Brousseau & Associates, who collaborates closely with the Institute of Finance and Management (IOFM), shares his insights on leveraging AP automation to reduce overhead costs, enhance visibility into cash flow and spending, rationalize the Days Payable Outstanding (DPO) metric, and highlight the benefits that companies miss out on by not automating their AP processes.
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We’re joined by Luke Sculthorp from The Chartered Institute of Credit Management (CICM) to talk about the trends they’re seeing in Accounts Receivable (AR) automation, credit risk management, the future of B2B direct debits, and getting the most from your inbound business payments.
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Technology improves the ability of treasurers to see and manage their cash, as well as to optimize their working capital. From a B2B payments perspective, this modernization involves changes in policies, products, and processes. So, what are the implications for treasurers looking to advance their setup? In this episode of The Payments Podcast, Kevin Grant, the Managing Director of Treasury Management at Bottomline, talks about important considerations for implementing change in a balanced way.
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Often, employee financial crime gets discovered post-fact. Better late than never, right? But that doesn't solve the problem. Certainly not when banks and businesses can access technology and human experts to help them identify unusual behaviour or catch potential crimes. We spoke with Albert Laino, a Certified Financial Crime Specialist, who shares his insights on proactive--rather than reactive--monitoring in the fight against insider fraud.
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Despite advances in threat detection, uncovering insider fraud threats continues to be a challenge for banks and businesses. Undetected, insider threats often result in financial, reputational, and operational damage. In this episode, Nick Griffin discusses the tough task behind identifying and addressing malicious individuals within organizations. Nick also covers seven essential capabilities of an effective Insider Threat Management (ITM) solution, as outlined in the latest SPARK Matrix™ Insider Risk Management report.
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In this episode, we interview Darrell Riekena from Bottomline about the transformation of the Chief Information Officer (CIO) role. We discuss how it has evolved to encompass a mix of C-Suite responsibilities, focusing on data and systems. Topics include the timeline for digital transformation 2.0, the impact of the Artificial Intelligence (AI) buzz, the importance of first-party data, and the wide-ranging remit of today's CIO to support the goals of the business.
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In this episode, we chat with Jodie Kelley, CEO of Electronic Transactions Association (ETA). As the leading advocate for business payments in the US and Canada, ETA is heavily involved in lobbying for and educating on payments legislation and policy frameworks, fraud prevention measures, and shaping the future of payments. Sharing her insights, Jodie discusses the key trends impacting business payments.
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