Episodios
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Christina Guo is the co-founder of Cue AI, an AI tool that makes it easier for businesses to get value out of their data. Cue AI adds interactive, customer-facing analytics into a company’s product with the use of data API, front-end components, and a no-code editor. Christina is a graduate and former startup accelerator-head at Cal Berkeley where she spent most of her time helping SaaS and ML startups. Following this, she was one of the first 50 hires at On Deck where she specialized in growth, ops & early-stage investing. Here’s an overview of our conversation:
AI, data, and startup challenges with Christina Guo (0:00)
Data integration and AI in marketing (3:31)
AI adoption, software patterns, and PLG strategies for new startups (7:41)
Growth strategy and data management for startups (14:00)
Leveraging data analytics for growth and customer relationships (17:53)
Entrepreneurship, co-founders, and the importance of shared passion (21:35)
AI misconceptions and its potential in creative work (27:03)
Data-driven decision-making in startups (31:17)
The importance of perseverance in product development (37:29)
Where to find Christina Guo:
* LinkedIn
* Cue AI
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Shane Smith is the founder of Everetics, a customer experience / Saas tool that helps organizations turn their customers into assets. Shane Smith is a SaaS and Customer Experience veteran of over 20 years. Over his career, Shane has built and scaled Support and Service organizations ranging from 20k to 1.4b, led global operations and delivery for small and large companies, and brought multiple new customer revenue streams to market. Here’s an overview of our conversation:
Customer experience and support in the tech industry (0:00)
The trend of de-emphasizing customer success in SaaS companies (4:45)
Optimizing customer experience for financial growth (10:10)
Aligning customer success with finances (14:53)
Support readiness assessments and fractional leadership in the software industry (22:01)
Career path, leadership, and mentorship (27:36)
Customer success and support teams' responsibilities (33:14)
Sales and customer success strategies to maximize customer potential (38:30)
Where to find Shane Smith:
* Linkedin
* Everetics
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Shaan Bassi is a co-founder @ Kouo, an emotional analytics company that helps product teams interpret real human emotions from wearable data using AI. Kouo allows companies to create hyper-customised user journeys and experiences while also gaining insights into the emotions that drive retention. In our episode together, Shaan and I discuss how building tools around our users’ emotional needs can not only change individual experiences, but change the way that we think about online content, apps and how we market digital applications. Here’s an overview of our conversation:
Entrepreneurship, emotional recognition, and longevity (0:00)
Building digital products and understanding user emotions (2:15)
Using AI to interpret emotions from wearable data (7:43)
Co-founding, TechStars, and entrepreneurship insights (12:25)
Fundraising for startups with valuable insights (17:22)
Emotional data and its impact on user retention (21:06)
Using audio analysis to understand user experience (26:54)
Emotional data and personalized experiences (31:59)
A peek into the future - aging reversal tech and the ethical implications of life extension (38:08)
Where to find Shaan Bassil:
* Linkedin
* Kouo
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Stefano Puntoni is the co-director of AI, a professor of marketing, and a world-renowned behavioral scientist at The Wharton School. His research examines the psychology of Artificial Intelligence to understand consumer reactions and adoption patterns. Stefano teaches about technology, brands, consumers, and decision-making. He is passionate about research teaching, and connecting with others to share ideas and learn. Here’s an overview of our conversation:
AI adoption and consumer reactions (0:00)
AI's impact on behavioral science and future opportunities (2:45)
Adoption, innovation, and potential threats to personal identity (4:35)
AI's impact on personal identity (10:14)
AI's impact on jobs and identity (15:57)
Marketing AI products (23:29)
AI's impact on jobs and industries (26:45)
Limitations and potential dangers (31:39)
Impact on content creation and user adoption (37:12)
Where to find Stefano Puntoni:
* Linkedin
* Wharton Marketing
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Once a year, ProductCamp Atlanta hosts a collaborative, participant-organized professional unconference, focused on Product Management, Marketing, and UX topics. For this week’s podcast, I went around and bothered several attendees to try and discover how AI has impacted the role of a product manager in the corporate & startup worlds. At ProductCamp, everyone participates in some manner: presenting, leading a discussion, showcasing a best practice, or sharing their experiences… and everyone has an opinion on AI - here’s a few of them:
* AI, product management, and marketing (0:00)
* AI in product development and the potential for AGI (5:38)
* AI's impact on product management and society (10:07)
* AI, immortality, and superpowers (15:19)
* AI's impact on product management roles (19:42)
Where to find Mark Michelson
* Linkedin
Where to find Anna McFarland
* LinkedIn
Where to find Brian Powers
* LinkedIn
Where to find Ira Ponomarova
* Linkedin
Where to find Hali Jewell (President @ ProductCamp)
* Linkedin
Where to find Kanesha (Shay) Patterson
* LinkedIn
Where to find Hyun Soo Lim
* LinkedIn
Where to find Animesh Koratana
* Linkedin
Where to find Matt Kasner
* Linkedin
Where to find Jonathan Pierre-Louis
* LinkedIn
Where to find Jennifer Cozier
* Linkedin
Where to find Ankush Singla
* Linkedin
Where to find Max Matson
* LinkedIn
* PlayerZero
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David Garcia and Nathan Schlaffer are the founders of MarketMate AI - MarketMate AI is a new B2B marketing platform powered by AI that helps product marketers and GTM teams with target market identification, messaging creation, content automation, and sales enablement. MarketMate aims to make generative AI more user-friendly for real marketing workflows by generating tailored content for your buyer personas that aligns with your messaging, doesn't require sophisticated prompts, and doesn't limit you by word count. Here’s an overview of our conversation:
* The power of seeing what's not there (0:00)
* Nathan and Dave’s craziest work stories (7:42)
* Where do product & demand-gen meet? (16:36)
* How will generative AI impact the future of marketing? (24:54)
* The impact of the pandemic on tech jobs (28:05)
* Using laughter to get through tough times (38:03)
* Looking at goals as a team rather than as isolated nations (40:58)
* Dealing with burnout (45:34)
* How did you get started in tech? (51:00)
Where to find David Garcia
* LinkedIn
* MarketMate
Where to find Nathan Schlaffer
* LinkedIn
* MarketMate
Where to find Max Matson
* LinkedIn
* PlayerZero
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Animesh Koratana is a Stanford AI researcher, inventor, and the founder and CEO of PlayerZero, and Matt Kasner is a GTM leader at PlayerZero, a first of its kind software-quality platform driven by the proprietary NEO engine that helps teams build, fix, and test what’s most important. The company has created the first ever end-to-end platform that correlates customer performance signals to releases, creating a self-improving feedback loop from customers back into the way the product is built and enabling every member of a product team - technical or not, to see what’s breaking and what’s going to break in their product. Here’s an overview of our conversation:
* Entrepreneurship, problem-solving, and startup growth (7:46)
* Animesh’s Stanford research experience and foray into entrepreneurship (12:01)
* AI, product quality, and the role of institutional knowledge in startups (20:35)
* Joining a startup and growth opportunities (26:19)
* Product development and customer feedback (35:21)
* Product-engineering collaboration and the future of product management roles (45:18)
* Product management insights from comedians and industry leaders alike (55:07)
* AI's future impact on the workforce and society (59:23)
* Optimizing sleep and recovery with wearable technology (1:07:04)
Want to see what all the hype’s about? Book a quick demo with Matt today!
Where to find Animesh Koratana :
* LinkedIn
* PlayerZero
Where to find Matt Kasner:
* LinkedIn
* PlayerZero
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Nick Gomez is the founder & CEO of Inkeep, a company that uses large language models (LLMs), proprietary retrieval algorithms, and a company’s existing content to provide immediate answers to developer questions. Before founding Inkeep, Nick graduated from MIT and went on to work his way up as a senior PM at Microsoft before striking out for himself with the developer-focused AI company. Here’s an overview of our conversation:
* Introduction & Nick’s background (0:00)
* The spark of an idea (1:58)
* Product management at scale (12:30)
* How startups can beat the tech giants (26:43)
* Transitioning from product manager to entrepreneur (31:42)
Where to find Nick Gomez:
* LinkedIn
* Inkeep
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Cody Ho is the winner of 2023’s DEFCON, the world's largest and most famous hacker conference. This year, Cody took home two of the three top spots in competitions revolving around manipulating popular AI models like ChatGPT and Google Bard. Cody is a current Stanford student, developer, and hacker. Here’s an overview of our conversation:
* How did you get into hacking? (0:00)
* White Hat vs Black Hat (1:40)
* Walking out without knowing that you had won (5:33)
* How to hack an LLM (6:59)
* Adversarial attacks (10:55)
Where to find Cody Ho:
* LinkedIn
* The New York Times Article
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Aliya Grig is the founder of Evolwe AI, a deep tech company known for creating the first empathetic and conscious AI for human-like interactions and personalized experiences. Aliya is also the founder of The Cosmos City, an edutainment center and innovation hub for space tech startups. As an AGI researcher, Aliya Grig developed a cutting-edge AGI architecture that integrates various principles from consciousness studies, neuroscience, and cognitive science to create a more advanced and adaptable system. Lastly, Aliya is also a Karman Space Foundation member and a mentor at a Growth Mentor platform. Here’s an overview of our conversation:
* Intelligence vs. consciousness (0:00)
* What motivated Aliya to pursue artificial general intelligence? (3:45)
* The differences between academic and private research (15:42)
* How to balance research with product building (21:49)
* Will AI kill us all? (26:40)
* How to avoid second-order effects (33:29)
* Gaming and user interactions (38:14)
* Optimizing the search process (42:48)
Where to find Aliya Grig:
* Linkedin
* Evolwe AI
* The Cosmos City
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Billee Howard is the co-founder & CEO @ BRANDthrō - the AI-driven SaaS platform for emotionally optimized CX. Throughout her career, she’s been a passionate innovator, customer advocate, marketing strategist, and storyteller. Today she advises the world’s top brands and their leadership on how to build data-backed strategies that drive emotional engagement across all stakeholder groups. Here’s an overview of our conversation:
How to pivot from transactional to relational relationships (00:52)
The changing power dynamic for brands (09:33)
The secret sauce of predicting trends (21:48)
Democratization of insights and reimagining the future (25:00)
Perspectives on data security and privacy (29:27)
The less glamorous parts of being an entrepreneur (40:44)
Where to find Billee Howard:
* Linkedin
* BRANDthrō
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Pankaj Kedia is a tech intrapreneur turned early-stage AI / deep tech investor, venture partner, CXO advisor, and board member. Pankaj currently serves as the founder and managing partner of 2468 Ventures and is a board member and CEO advisor to numerous early-stage start-ups and non-profit organizations. In our conversation, we discuss Pankaj’s journey from intrapreneurship to entrepreneurship, his personal experiences at the forefront of the Internet revolution, and what characteristics to look for in a company/founder during early-stage AI investing. Here’s an overview of our conversation:
What’s an intrapreneur? (0:00)
How did you get started in tech? (9:20)
Where are the opportunities in AI? (15:56)
What do you look for in an investment? (23:01)
Advice to founders in the AI space (28:36)
The difference between conviction and buy-in (34:35)
What are the social implications of AI? (41:45)
The power of data (47:43)
Where to find Pankaj Kedia:
* Linkedin
* Twitter
* Threads
Where to find Max Matson:
* LinkedIn
* PlayerZero
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Terry Rodriguez and Salma Mayorquin are the founders of Remyx - by alleviating the dependence of large, curated data sets with synthetic data, combined with their AutoML engine for model customization, Remyx AI's platform enables users to efficiently process and analyze image and video data. In our conversation, we talk about machine learning, the jump from software to hardware in computer vision applications, and how to increase user trust in data models. Here’s an overview of our conversation:
* Introduction to Terry Rodriguez and Salma Mayorquin creators of Remyx AI. (0:00)
* How did you get into machine learning? (7:17)
* Building the eyes for the robots. (21:14)
* Why did you gravitate towards machine learning? (32:37)
* How to increase user trust in the model? (40:02)
* Advice for budding entrepreneurs looking into the field. (53:14)
Where to find Terry Rodriguez:
* LinkedIn
* Remyx
Where to find Salma Mayorquin:
* LinkedIn
* Remyx
Where to find Max:
* LinkedIn
* PlayerZero
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Dwayne Samuels is the founder of Samelogic - an AI company that harnesses the power of your community and team with AI to build products that solve real problems. In our conversation, Dwayne and I discuss entrepreneurship in the Caribbean, adjusting to life in the United States, winning an international tech competition hosted by Microsoft, and how L stands for Learning. Here’s an overview of our conversation:
* Introduction to Dwayne Samuels & how he got into product management (00:00)
* What was your first product (10:28)
* Data silos and user feedback (19:36)
* Staying effective outside of work (31:52)
* Ethical consideration in the industry (36:21)
* Organizational value vs. individual value (44:15)
Where to find Dwayne Samuels:
* LinkedIn
* Samelogic
Where to find Max:
* LinkedIn
* PlayerZero
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Dr. Jennifer Prendki is the founder of Alectio - the DataPrepOps Company™ (by the way, she invented that term). In our conversation, we talk about the drawbacks of big data and how to make the most of small datasets for training AI. Listen on to find out how Jennifer went from PhD in particle physics to leading data science at massive companies, growing startups, and ultimately taking the plunge to start her own entrepreneurship journey with Alectio. Here’s an overview of our conversation:
Introduction to Dr. Jennifer Prendki & the impact of science on AI and ML (00:00)
Making the jump from particle physics to AI (12:37)
Jennifer’s time at Walmart, Atlassian and in the startup space (19:36)
What’s the problem with big data? (22:14)
Drawing the line between useful and harmful data (31:57)
The problem with synthetic data generation (37:30)
What the future of AI holds… (40:48)
Getting comfortable with the uncomfortable (49:42)
Outro & Jennifer’s most memorable moments as a founder (54:01)
Where to find Dr. Jennifer Prendki:
* LinkedIn
* Alectio
Where to find Max:
* LinkedIn
* PlayerZero
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Erica Jenkins is a fractional product management consultant working with startups and B2B SaaS platforms. In today’s episode, she discusses her perspectives and hot takes on the SaaS industry and the hyper surrounding AI, discusses valuable lessons from her past as a successful founder & in-house product leader, and lays out a roadmap for working with founders both as an internal executive and consultant. Here’s an overview of our conversation:
Introduction to Erica and the many blueprints to success (00:00)
Making the jump from marketing to product (2:29)
What it’s like having your startup acquired? (8:58)
The life of a fractional product leader (22:30)
Erica’s perspectives on AI tooling (29:14)
Building relationships > making sales (38:48)
Working with first time founders as a consultant and how to avoid the ego monger (45:03)
Outro and Erica’s hot take on the state of the industry (49:29)
Where to find Erica Jenkins:
* LinkedIn
Where to find Max:
* LinkedIn
* PlayerZero
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Nate Andorsky is the founder of Patent355 - a behavioral science-driven product studio that partners with high growth companies to help them build, validate assumptions and accelerate their product growth. He’s also a multi-time founder and author of “Decoding the Why” - in which he outlines strategies for building technology based on the 95% of human emotions and thoughts that occur before the customer is consciously aware of them. Here’s an overview of our conversation:
Introduction to Nate and his journey with behavioral science (00:00)
Using behavioral science to align your current wants with your future needs (08:23)
How to tell if a startup is struggling purely based on the number of new product features they release (16:06)
Why Nate started Patent355 (20:27)
Why raising that next round won’t solve all your issues (27:52)
Nate’s perspective on the current tech business and investment landscape (35:10)
Applying behavioral science to a practical product marketing example (41:19)
The future of behavioral science and Nate’s hot take (48:21)
Outro & where to find Nate (53:41)
Where to find Nate Andorsky:
* LinkedIn
* Patent355
* “Decoding the Why”
Where to find Max:
* LinkedIn
* PlayerZero
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Pierce Healy is the co-founder of Zelta - an innovative AI venture that’s helping lead the charge in revamping the way businesses make customer-centric decisions. With a firm grounding in the tech and consulting industry, Pierce leverages his comprehensive knowledge to mold the future of AI and its real-world applications. In our discussion, we unpack what exactly Zelta is all about, delve into the latest trends Pierce is observing in the AI industry, and talk about how Pierce took the leap from a comfortable consulting career to co-founding an AI company.
Introduction & Pierces background in tech & consulting (00:00)
What is Zelta? (09:18)
Case studies and high level goals for Zelta (17:50)
New trends Pierce is seeing in the AI industry (22:57)
Bringing the customer closer to the decision (26:21)
Making the jump to co-founding a company (31:48)
Zelta’s biggest challenges (36:39)
The importance of early customers as partners and advocates (39:27)
Pierce’s hot take on the state of the industry & comparing AI and crypto (44:59)
Outro & where to find Pierce (49:28)
Where to find Pierce Healy:
* LinkedIn
* Zelta
Where to find Max:
* LinkedIn
* PlayerZero
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Tyler Carlson is the co-founder of Resquared - the ultimate AI-powered tool for anyone looking to sell to small businesses. In our conversation we discuss the role of AI in product makers’ lives, Tyler and his co-founder’s journey as a YC-backed startup, the challenges of scaling a company over the long term and much more. Here’s an overview of our discussion:
Introduction and background (0:00)
The Mom Test (7:56)
How AI is making us all more like priests (18:25)
Tyler’s vision of the future (23:29)
Lessons learned from joining YC (27:34)
The most important things you can do for your business (42:57)
Tyler and Max’s hot takes and wrap up (50:59)
Where to find Tyler Carlson:
* LinkedIn
* Resquared
Where to find Max:
* LinkedIn
* PlayerZero
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Barkha Herman is the founder of South Florida Women in Technology - a community of women in tech who are passionate about helping each other out & empowering more women to succeed in the tech industry. In this episode, Barkha discusses the universe of opportunity that AI has opened up for anyone who wants to get into tech, how to go far when all you have is grit and determination, and lays out some key strategies for women looking to make their mark in the tech industry.
Introduction and background (0:00)
Emerging trends in the tech industry (15:29)
Making AI more equitable (20:43)
Fundamental solutions to getting more women in tech (25:33)
Key strategies for women who are looking for tech roles (37:37)
The growth vs fixed mindset (42:27)
Conclusion and contact information (48:08)
Where to find Barkha Herman:
* LinkedIn
* South Florida Women in Technology
Where to find Max:
* LinkedIn
* PlayerZero
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