Episódios
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Does your workplace truly celebrate diversity, or do they pressure people to conform?
Today, we delve into a topic that affects us all – how to build a truly inclusive workplace where everyone can feel a sense of belonging.
Get ready for an eye-opening look at why fitting in should never come at the cost of fitting in.
Here are some power takeaways from today’s conversation:
The trouble with culture fit
The power of belonging
Our differences make us strong.
Episode Highlights:
[00:00] The Power of Belonging
Brene Brown's quote, "True belonging doesn't require you to change who you are, it only requires you to be who you are" is something I’ve taken to heart. It emphasizes being your authentic self rather than feeling pressure to change to "fit in" to a company culture.
[00:29] The Trouble with "Culture Fit"
The concept of "culture fit" can negatively impact workplace belonging. When you say, "a person doesn't fit in,” it implies someone is somehow not suitable for the company culture. And so, saying an employee "doesn't fit" the culture is antithetical to creating an environment where people can truly belong.
No one is completely homogeneous with their coworkers - instead, the diverse backgrounds and experiences of all individuals is what makes a team dynamic and innovative.
Rather than focusing on whether someone conforms to perceived cultural norms, companies should embrace the "motley crew" of people they employ. By hiring for skills and character over superficial "fit," workplaces can avoid exclusionary practices and ensure people feel comfortable simply being their authentic selves.
[00:50] The Wisdom of Many
Rather than focusing on hiring or promoting only those who seem inherently "smart," the diversity of perspectives on a team is what generates true intelligence. It's the "sum of the totality" or collective knowledge, skills, experiences and backgrounds that allows a group to be smarter than one.
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Coming out can be an incredibly challenging experience for many people, often resulting in being estranged from loved ones who have difficulty accepting their sexuality or gender identity. When I came out, I faced rejection from my mother who didn't understand at first. The isolation of that period was incredibly difficult to go through alone.
However, moving to a new city where I could be myself without judgment was truly transformative. In San Francisco, I instantly found a community of LGBTQ allies who understood what I had been through. Surrounding myself with that support allowed me to heal and move forward into a new chapter of acceptance. Whether it's close friends, an LGBTQ center, or just moving to a more welcoming environment –- your people are out there!
Here are some power takeaways from today’s conversation:
Personal story of coming out experience and being estranged from mother
Importance of having a support system of friends, community, or LGBTQ center
How moving to San Francisco provided a "playground" and instant friends
Episode Highlights:
[00:07] The Difficulty of Coming OutIt was a challenging experience of coming out to my mother. She didn't understand my sexuality at first and saw it only as a sexual thing, rather than an integral part of who I wasthey are. This lack of acceptance led us to become estranged from each other for some time. The isolation of this period was undoubtedly difficult to go through alone. However, moving to a new city eventually provided a fresh start as well as a place where we could fully be ourselves without judgment.
[00:35] The Power of CommunityIt’s important to have a strong support system, especially when facing challenges related to one's sexuality or identity. No one needs to go through such difficulties alone. Having even just a few close friends who can understand and empathize with what someone is experiencing makes a huge difference.
Beyond close friendships, being involved with the local LGBTQ community can help expand one's circle of support. For instance, community centers have amazing resources for people to connect with others. And there, they can gain acceptance and they can seek advice so they feel less isolated in their journey. And so, having that kind of community plays a vital role in feeling less alone and more empowered when navigating life's hardships.
[00:55] A Place to Be FreeMoving to San Francisco after a difficult “coming out” experience was truly transformative. The city was like a "playground" where I suddenly felt free to fully embrace my identity without judgment or constraints. It was easy to instantly connect with new friends who genuinely understood what I had been through. Surrounding myself with an encouraging community in a new home allowed me to heal from the isolation and start anew. Even just relocating to a more accepting environment can provide the safe space one needs to grow into their authentic self after facing rejection, allowing you to playfully move forward from a painful past into an optimistic future.
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What kind of leader do you aspire to be? In our new podcast episode, we discuss the power of leading with love. Leaders who embody love not only inspire their teams but also foster environments of trust and respect.
Here are some power takeaways from today’s conversation:
Embracing love as a leadership quality
The way we love others is the way we were loved
The power of community
Episode Highlights:
[00:13] Embracing Love as a Leadership Quality
Leaders who embody love, who consistently demonstrate it in their actions and interactions, and possess the ability to both give and receive love, are the ones we aspire to follow. They not only represent the leadership of today but also set the standard for the leaders of tomorrow.
[00:42] The Reflection of Love: From Childhood to Success in Leadership
Our approach to expressing love is often a reflection of how we were loved during our formative years. This early experience serves as a foundation for how we either extend love to others or withhold it. By introspectively examining how our specific needs were met during childhood, we can better understand our own methods of caring for others. The way we attend to the specific needs of individuals within our team or company is crucial. Emphasizing once more, the capacity to love is fundamental to our success as human beings.
[02:00] The Importance of Community
In times past, we grew up in close-knit communities or tribes, where our needs were met by various members. However, modern society has shifted away from this communal living, leaving many feeling isolated and disconnected, except perhaps in workplaces, religious gatherings, or sports teams. This isolation makes us vulnerable. Yet, love serves as a “super glue,” binding us together. Our capacity to love varies based on our childhood experiences of love and care, or lack thereof, which can cause trauma. Nevertheless, we all possess the potential to embrace and embody love.
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In today's episode, we delve into the concept of "kind candor" and its pivotal role in fostering a positive organizational culture. It’s an innovative approach that combines honesty with kindness when giving feedback to employees. By providing clear, specific, current, and actionable feedback, we enable employees to improve without feeling undermined.
The ultimate objective of kind candor is to cultivate an environment of trust where employees are receptive to feedback, seeing it as an opportunity for growth and betterment in their roles. Tune in to learn more about how this strategy can revolutionize your workplace dynamics.
Here are some power takeaways from today’s conversation:
Background on moving to a culture of "kind candor"
Five principles of kind candor: kind, clear, specific, current, actionable
Examples of giving feedback using kind candor approach
The goal of kind candor
Episode Highlights:
[00:01] Moving from a Kind Culture to a Culture of Kind Candor
Our company's culture has focused on being kind for the past 14 years. This longstanding emphasis on kindness is something employees can rely on and feel they will be treated well. On the other hand, kind candor builds upon this existing kind culture by allowing for honest truths, or feedback, to be given to employees in order to help them improve. However, this feedback is done in a kind manner since the culture already emphasizes kindness.
[01:16] The Five Principles of Kind Candor
The five principles of kind candor are: Be kind. Be clear. Be specific. Be current. Be actionable. For example, an employee made multiple mistakes. Point out the specific errors. Offer to work with the employee for free for the next 30 days to ensure the issue does not happen again. This offers clear, specific, current feedback on the mistakes, while taking an actionable approach to helping the employee improve through additional support, all delivered kindly.
[02:09] The Goal of Kind Candor
The purpose of kind candor is to help employees grow in their roles, not to punish them for mistakes. The feedback process is intended to build people up by giving guidance, rather than tearing them down or putting them on the defensive. When employees feel supported rather than attacked, they will be more open to feedback and improve based on the guidance. By implementing those five principles, you’re able to cultivate an environment where employees feel safe improving through honest discussions, rather than avoiding feedback out of fear.
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Ever graded your own performance? In our new episode, we shed light on a unique exercise assigned by Gary that had us all doing just that. We're sharing a fascinating leadership lesson: the power of self-graded performance. Hear how our team faced their weaknesses head-on to drive growth and collaboration. Discover how this transparency is steering us towards becoming the greatest organization in history.
Here are some power takeaways from today’s conversation:
Gary sets homework to self-grade performance
Leadership shares grades and growth areas
Focus on partnership and making the organization the greatest
Episode Highlights:
[00:07] Leadership Shares Grades
We took Gary's homework assignment seriously and were honest about our weaknesses and opportunities. By openly admitting to grades of D or F in certain performance areas, it allowed for transparent discussion of improvement needs. This level of authenticity also likely helped foster collaboration, as others could understand how to support their colleagues better based on the self-identified challenges. Overall, it seemed to be a valuable exercise for the leadership to candidly assess their own performance.
[01:04] Commitment to Growth
We need to commit to spending time with each person every month to build partnership and address issues proactively. The goal is to build stronger partnerships where we can support each other and address any issues before they escalate. Making this commitment shows our willingness to improve in an important area through dedicated relationship building with our colleagues.
[01:32] Vision of Being the Greatest
Gary's vision is for the organization to be the greatest in history. Honest self-evaluation, like the exercise Gary assigned, is crucial for achieving this ambitious level of success. By grading ourselves and openly discussing weaknesses and opportunities for growth, the leadership team can effectively work on improvements and partner together to help each other excel. This type of candid evaluation and support among the team will help drive them to reach new heights as an organization.
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In a world where effective teamwork is essential for success, understanding the importance of emotional efficiency can revolutionize the way teams operate. In this episode, we delve into the realm of emotional intelligence and how it enables teams to have productive discussions and make quick decisions. By cultivating trust and fostering genuine connections among team members, emotional efficiency becomes the foundation for creating an environment where everyone feels safe to express their ideas and opinions. Join us as we explore how developing psychological safety and connection can unlock the true potential of your team, leading to enhanced effectiveness and collaboration.
Here are some power takeaways from today’s conversation:
Emotional efficiency speeds up decision making
Trust and understanding come from time spent together
Psychological safety allows open discussions
Episode Highlights:
Emotional Efficiency: The Secret to Effective Communication
At Vayner, there is a hidden gem that often goes unnoticed - emotional efficiency. Through spending ample time together, whether in pitches, events, or internal discussions, the team has cultivated strong bonds and trust. This not only creates a sense of psychological safety but also allows for a shorthand communication style. Conversations can dive deep into important topics, swiftly resolving them and leaving them in the past. This level of emotional efficiency enables the team to work with speed and effectiveness, constantly honing this invaluable skill.
Unlocking the Power of Emotional Efficiency: The Vayner Approach
One noteworthy aspect of Vayner's success lies in their mastery of emotional efficiency. Over time, team members have developed a profound understanding of one another, fostering deep connections and trust. This foundation enables swift, no-nonsense discussions that leave previous issues behind. Consequently, Vayner excels in being fast and efficient, constantly training themselves to maintain this crucial muscle. By embracing emotional efficiency, Vayner unlocks their true potential and paves the way for effective collaboration and decision-making.
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Growth can be elusive when we're in the midst of it. But it is only truly realized when we emerge from the depths. It's a unique journey for each person, and to authentically discuss growth, we must acknowledge the vulnerable moments that shaped us. In this episode, learn how vulnerability allows us to shed our armor and authentically connect with ourselves and those around us.
When you learn how to strengthen your relationships, foster growth, and become a more effective leader – new horizons await!
Here are some power takeaways from today’s conversation:
The power of vulnerability in leadership
Leading with authenticity
Sharing our lived experience in pursuit of growth
Episode Highlights:
[00:10] The Power of Vulnerability in Leadership
The number one skill for any leader and manager lies in embracing vulnerability. It can be learned or discovered through personal journeys, especially during moments of stumbling and growth. By shedding our armor and releasing shame, we create an environment where authenticity thrives. As leaders, our role is to work for and with our people, fostering a safe space where we can share our mistakes and lessons learned. Growth may not always be apparent in the depths, but by acknowledging vulnerability, we can inspire others and truly connect on our journey towards success.
[00:55] Leading with Authenticity
As leaders, our primary role is to work alongside and support our people. Gone are the days of asserting dominance and shutting others out. True leadership lies in creating a safe space where we can remove our armor and openly share our mistakes and moments of falling down. It's about acknowledging that growth is not always a straight path. By embracing vulnerability, we cultivate authenticity and inspire others to persevere, for it is in our shared experiences that true growth flourishes.
[01:35] Sharing Our Lived Experience in Pursuit of Growth
Understanding and measuring growth can be challenging while immersed in it. It's only upon resurfacing that we truly grasp the progress made. Growth manifests uniquely for each individual, making it essential to openly discuss our goals and vulnerabilities. By summoning courage and faith, we can step into our truth and embrace our imperfections. There is no shame in sharing our dyslexia or any other personal experiences. As leaders, we have the privilege of offering guidance based on our lived experiences. Let us seize this opportunity to inspire others and leave behind what doesn't serve them.
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Introducing the Honey Empire philosophy where “honey” comprises 51% and the “empire” claims the remaining 49%. But here's the intriguing part, that seemingly small 1% holds immense significance. It represents our approach to treating people, our behavior, and our role as Vayner citizens. Behind every great business is great leadership. Hear how Gary Vaynerchuk and his team at The Honey Empire prioritize emotional intelligence and necessary life skills to build a top talent culture.
Here are some power takeaways from today’s conversation:
Embracing emotional intelligence and kindness
The power of prioritizing people and essential life skills
Uniting vision, behavior, and trust in pursuit of success
Episode Highlights:
[00:07] Embracing Emotional Intelligence and Kindness
In every situation, we strive to be the bigger person, making attempts to forgive, embracing kindness, compassion, and humility. These qualities form the very essence of our emotional intelligence, skills, and traits. However, embodying them can be challenging without self-awareness or guidance. The Honey Empire encourages us to embrace these values and make a positive impact on those around us
[00:47] The Power of Prioritizing People and Essential Life Skills at the Honey Empire
At the Honey Empire, we prioritize teaching necessary life skills alongside hard skills, resulting in remarkable success within our organization. By putting our people first, we experience internal growth, attract top talent, retain employees, and benefit from word-of-mouth recruiting. This investment in our team translates into exceptional outcomes for clients and a delightful experience for consumers. We believe that true ROI comes from valuing and empowering our employees, as they become more engaged, innovative, and motivated, even bringing their friends along as ambassadors of our mission. At the Honey Empire, we foster an environment where success and enjoyment thrive through a focus on essential life skills and prioritizing our people
[01:29] Uniting Vision, Behavior, and Trust in Pursuit of Succes
At the Honey Empire, we excel at seamlessly bringing together all the vital components and venturing into the market with purposeful behavior. Our approach is a unique blend of intuition and clear communication, often conveyed through grunts or quick texts. Gary and I have spent considerable time together, forging a strong bond of trust. It is my utmost commitment to bring his vision, mission, and desired culture to life within the empire. Together, we strive to achieve greatness and make our mark in the hunting industry.
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This week, we delve into the unique culture of our company and the critical role of trust within it. Our discussion today offers key insights into how we empower new hires by immediately placing trust in them, recognizing their value from day one, and eliminating the need for initial proof of worth. We also shed light on the importance we place on active listening and inquiry for new employees, and how understanding the dynamics of our company can lead to effective contributions. Here's a glimpse into the episode highlights that unravel our unconventional approach to fostering a culture of trust and curiosity.
Here are some power takeaways from today’s conversation:
Immediate trust in new hires
Recognition of employee value from day one
No need for initial proof of worth
Emphasis on active listening and inquiry for new employees
Understanding company dynamics to contribute effectively
Episode Highlights:
[00:08] Prioritizing Trust: The Unique Pillar of Our Company Culture
One of the most commendable practices we uphold in our company is our approach to trust. We are a company that puts trust first, a rarity in my experience. It's a palpable feeling here, unlike other places where 'people first' is only a slogan.
[00:27] Trust First: The Golden Ticket to Our Company Culture
Our rigorous vetting process, often extending to six or eight weeks, ensures that we've thoroughly assessed each potential hire before they step through our doors. After numerous interviews and extensive discussions, it's only logical that we place our trust in you. We've invested considerable time in getting to know you. Hence, there's no need for you to prove your worth upon joining us. Your value has already been established. You've earned the golden ticket, akin to Willy Wonka's coveted prize.
[00:46] Embracing Curiosity: Navigating Your First Week in the Company
In the first week of orientation, I emphasize to newcomers that their value is already recognized - they've made it through the door. Now, their contribution can expand by taking the time to listen and ask questions. Understand what drives us, what sets us apart. Explore why we're causing such a stir in the market, why we've chosen our particular approach. Delve into our methods and motives.
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A safe workplace for all - that's the goal of today’s conversation. Listen in as we discuss how we, as leaders, can create an environment where people feel they belong and can be their authentic selves. We share insights on building trust and connections so that anyone who suffers in silence feels comfortable speaking up. Most importantly, they promise to support each other through options and solutions, not answers, and ensure no one has to go through challenges alone.
Here are some power takeaways from today’s conversation:
Fostering openness and comfort in workplace
Creating a safe space and comfort in the workplace
Embracing empathetic leadership
Episode Highlights:
[00:07] Fostering Openness and Comfort in the Workplace
Creating an inclusive and open work environment is a priority for us, where everyone feels safe and supported. While we strive to provide a conducive space for our team members, it is equally important that each individual feels comfortable enough to share their thoughts and experiences. Despite our best efforts, there may be instances where someone might not feel at ease. We recognize that this can happen even if we have done everything within our power to encourage openness.
[00:30] Creating a Safe Space for Belonging and Support
In our quest to foster a sense of belonging and importance among our team members, it is crucial to recognize that we cannot force anyone to change or open up. Our goal is to create a safe space where individuals feel valued and understood, but we cannot achieve this for everyone. Building trust and connection is essential in creating that safety, and while some may choose to share their experiences with us, others may find solace with different colleagues throughout our organization. We must strive to create a safe space for everyone. If you are unsure how to do this or feel uncomfortable, it’s important leaders are able to facilitate a conversation about it.
[02:19] Embracing Empathetic Leadership: Prioritizing Well-being and Support for All
It takes self-awareness to step aside and prioritize someone else's well-being. Remember, it is not about us; it is about creating an environment where individuals can be heard and supported. As leaders, we are here to listen to them and connect them with the right person. We may not have all the answers, but it’s important we’re able to come up with options and solutions so we can be there for them in every step of the way. This is what empathetic leadership is all about - having each other's backs and ensuring that no one faces challenges alone.
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As leaders, there are certainly tough days when we don't feel our best. In this insightful discussion, learn about the importance of self-compassion in leadership and why asking yourself "What do I need?" on those difficult days can help you refocus on self-care. I’m also sharing the challenges and loneliness of leadership, and why going easy on yourself is very important in self-care.
Tune in for relatable advice on balancing empathy for others with empathy for yourself - even on your worst days. This is a must-listen for any leader looking to sustain well-being in high-pressure roles.
Here are some power takeaways from today’s conversation:
How to practice self-compassion as an empathetic leader on bad days
The power of asking yourself “What do I need?”
The loneliness of leadership and the importance of self-compassion
Episode Highlights:
[00:08] How to Practice Self-Compassion as an Empathetic Leader on Bad Days
As an empathetic leader, it's natural to want to always show up as your best self. However, there will be days when you fall short and don't meet your own high expectations. It's important to practice self-compassion on these bad days.
When you find yourself in this situation, try to acknowledge your feelings and the fact that you're not perfect. Ask yourself what you need in that moment to help you move forward. Maybe it's taking a break, talking to a friend or colleague, or simply practicing some deep breathing exercises.
It's also important to let go of any negative self-talk or self-judgment. Remind yourself that it's okay to make mistakes and that you're still growing and learning as a leader. Instead of dwelling on your shortcomings, focus on the positive actions you can take to improve.
[00:40] The Power of Asking Yourself "What Do I Need?"
As human beings, we all have moments where we miss the mark and don't meet our own expectations. During these times, it's natural to feel frustrated or overwhelmed. However, instead of dwelling on what went wrong, it's important to ask yourself a simple yet powerful question: "What do I need?"
By shifting your focus to your needs in the present moment, you can take steps to prioritize your well-being and improve your overall state of mind. It may be as simple as taking a break, practicing self-care, or reaching out to a supportive friend or colleague.
[01:08] The Loneliness of Leadership and the Importance of Self-Compassion
Being a leader can be an isolating experience that leaves you feeling confused and overwhelmed. It can feel like you're having conversations behind closed doors that are alarming and stressful. It's important to recognize that it's okay to struggle and that you need to go easy on yourself. Finding compassion for yourself can be difficult but it's crucial for your well-being. Making friends and building a peer group is essential for support. Remember, you need each other – the group of peers you surround yourself with and the ones you don't want are equally important in your growth as a leader. Take care of yourself and be kind to yourself, it's not always easy but it's worth it.
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Ever heard of the term “empathetic leadership”? But what does that really mean? In this episode, learn how empathy leads to kindness and compassion through our actions – rather than just emotions. Together, let’s explore how assuming others may be going through something and greeting them with care, tenderness, and support can positively impact others. This episode is a great reminder of the importance of focusing on how we make others feel!
Here are some power takeaways from today’s conversation:
Empathy and its role in kindness and compassion
Empathetic leadership and kindness in the workplace
Episode Highlights:
[00:10] Empathy and Its Role in Kindness and Compassion
Empathy is the driving force behind kindness and compassion, shaping our ability to understand and connect with others. Teaching children these values is crucial, as they lay the foundation for empathy through behaviors like sharing and gratitude. In moments when we feel unsure, simple acts of kindness and asking how we can support someone can make a significant impact. Empathy goes beyond trying to fully understand another's perspective; instead, it allows us to be supportive passengers on their unique journey. Regardless of our differences, empathy enables us to connect on a fundamental human level and become skilled companions to those around us.
[01:52] Empathetic Leadership and Kindness in the Workplace
We believe in the power of collective work and turning those we lead into champions, ultimately allowing us all to grow and succeed together. Empathetic leadership is at the core of our values, reminding us to do the right thing and be a source of calm for others in their storms. We recognize that everyone is facing their own challenges, so let's approach each interaction with tenderness and intention. Our energy speaks volumes before we even say a word, leaving a lasting impact on others. Let's prioritize making others feel valued and remembered, knowing that how we make them feel is what truly matters.
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My path wasn't always clear - I struggled in school with dyslexia but found my strengths in sports and connecting with others. After some exploring and setbacks, I discovered a passion for human behavior that led me to a career in advertising. My story shows that success takes twists and turns. Have faith that every experience, even the hard times, contributes to who you are meant to become. Tune in to hear how I kept learning from life and following my interests, which allowed opportunities I never saw coming. I hope my story inspires you as you walk your own nonlinear path.
Here are some power takeaways from today’s conversation:
A struggle with dyslexia
Navigating the digital world
Embracing adventure and coaching
The power of versatility at VaynerMedia
Episode Highlights:
[00:09] Overcoming Challenges and Exploring Alternative Paths
Growing up as a dyslexic student, I faced significant struggles in traditional education. However, my passion for soccer and tennis allowed me to shine as a team captain. Despite my academic difficulties, I developed a love for people and embraced the messy journey of self-discovery. Taking a break from college, I delved into deep spirituality and energy work while living in San Francisco. This period of exploration eventually led me back to school, where I immersed myself in psychology and human behavior. The tools and knowledge I gained from studying Buddhism and energy work still guide me today.
[02:42] A Serendipitous Journey to London and Meeting Gary Vaynerchuk
In 1998, I started my career in the digital industry, quickly excelling as a project manager with a talent for teamwork and motivation. This led me to advertising agencies in San Francisco, where I transitioned from project manager to account manager and eventually became a strategist, propelling my career forward. A fortunate opportunity arose to work at JWT London despite the economic downturn in 2009, leading to four successful years in the city. It was during this time that I crossed paths with renowned business figure Gary Vaynerchuk, resulting in an instant connection and my subsequent move to New York City to join him.
[04:42] Embracing Adventure and Coaching Along the Way
Before my time in London, I experienced the challenges of post-9/11 layoffs in the dot-com industry. To overcome this setback, I co-founded an outdoor adventure surfing company called Girls Adventure Owl in San Francisco. Spending 256 days in the Pacific Ocean teaching surfing, rock climbing, and mountaineering, I discovered my love for coaching and cheering others on. This passion for guiding and supporting others remains a core part of who I am today.
[05:25] The Power of Versatility and Collaboration at VaynerMedia
Joining VaynerMedia unlocked a world of endless possibilities. The company fosters a culture of becoming practitioners in various fields, allowing me to explore and excel in different areas. With each opportunity thrown my way, whether it's catching the ball or passing it to a teammate, I embrace the challenge and contribute to the team's success. It is this collaborative spirit that defines our work at VaynerMedia and empowers us to achieve greatness together.
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Discover the power of relational intelligence and unlock the key to building meaningful connections. Tune in to this episode as I delve into the importance of authentic communication, self-awareness, and nurturing relationships. I’m also sharing some insights on why younger employees may try to get all their needs met at work and some perspective on how to widen your lens.
Here are some power takeaways from today’s conversation:
The importance of relational intelligence
Navigating the multigenerational workplace
Embracing the beautiful chaos
Episode Highlights:
[00:07] The Importance of Relational Intelligence
Our experiences, from unmet expectations to missed achievements, can leave us feeling invalidated and craving support. Whether it's parents not attending our soccer practices or failing to secure a trophy, these moments shape our family dynamics, chosen connections, and relationships. Navigating the complexities of life requires a deep understanding of relational intelligence. This essential skill empowers us to engage authentically, communicate effectively, and thrive in various social settings. In today's world, developing relational intelligence is crucial not only for personal growth but also for navigating everyday interactions with ease.
[00:37] Navigating the Multigenerational Workplace
In today's workplace, we find ourselves amidst a diverse mix of five generations. Managing such a dynamic can be challenging, especially when considering the differing needs and expectations of Generation Z, Millennials, Generation X, and Baby Boomers. Younger individuals often come to work seeking fulfillment, driven by unmet needs in various areas of their lives. However, it is important to acknowledge that work alone cannot meet all those needs, just as relationships fall short in fulfilling every aspect of our lives. As we navigate this complex landscape, it is crucial to broaden our perspective and recognize that relying solely on the workplace to provide purpose, job opportunities, and personal growth is unrealistic. While there may not be a definitive solution, understanding this reality can help us reassess our expectations and seek fulfillment in a balanced and holistic way.
[01:37] Embracing the Beautiful Chaos
Life is a beautifully messy journey for all of us, and I find joy in the midst of it. It's an honor when someone trusts me enough to include me in their mess. With boundaries in place, I see myself as a passenger, never taking control or steering the car. I'm there to offer validation and support, letting them know that they matter and they are safe within the walls we create together. No matter what challenges arise, we can find solutions and rebuild. In this space, they can spread their wings and soar, knowing I'll be there as their faithful passenger.
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Our ability to handle feelings develops over time, that’s why it's so important to have strategies for sharing or containing emotions appropriately at your job. As leaders, we play a key role in supporting staff through challenging times by providing guidance – not isolation.
Today, let's talk about navigating emotional boundaries in the workplace and embracing emotional support in the professional setting. By creating a supportive environment where emotional well-being is prioritized, we can foster a healthier and more productive workplace.
Here are some power takeaways from today’s conversation:
Navigating emotional boundaries in the workplcae
Embracing emotional support in the workplace
Episode Highlights:
[00:22] Navigating Emotional Boundaries in the Workplace
In the workplace, it's crucial to have self-awareness and know how much to share with colleagues, how much to keep to oneself, and what to save for therapy or close friends. However, some individuals may choose to express everything they're going through. As leaders or HR professionals who genuinely care, it becomes our responsibility to support and help them rebuild without isolating them.
[01:04] Embracing Emotional Support in the Workplace
In the past, emotions were rarely acknowledged or valued in the workplace until the arrival of Gen Z. There was no concern for how employees felt, even for something as minor as having a splinter. Nowadays, everyone has their share of challenges. As a metaphorical duty, my role is to listen and acknowledge their struggles by saying, "I hear you got a splinter." I then guide them towards the available resources, like a first aid kit, empowering them to take control of their own healing rather than simply providing a temporary solution like a band-aid. This approach fosters a supportive environment where emotional well-being is prioritized.
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In the workplace, emotions are contagious. The energy we bring not only affects ourselves but also influences those around us. In this episode, I talk about how we can make a conscious effort to create a positive and supportive atmosphere where everyone's emotions are respected and acknowledged. Together, we can build a thriving work culture!
Here are some power takeaways from today’s conversation:
How Gen Z workers want more openness and transparency in the workplace
The balance between sharing emotions at work and being too emotional
The importance of awareness of others and inclusive leadership
The role of emotional contagion and how leaders set the tone
The need for leaders to be aware of different workers' needs and situations
Episode Highlights:
[07:53] Navigating Gen Z's Emotional Expression in the Workplace
In our midst, we are fortunate to have an abundance of Gen Z individuals who are eager to open up and share their innermost thoughts, aspirations, challenges, and worries with you. It leads us to ponder the following: Where do we draw the line between appropriate and excessive emotional expression in the professional setting?
[08:28] Finding Connection Beyond the Screen
In this era of constant digital immersion, it is undeniable that a significant portion of our lives is spent in isolation, hidden behind screens. It is intriguing to note that despite the virtual barriers, we often remain oblivious to the most basic details about those around us, like their physical appearance. However, as we step into different cultural, professional, or social environments such as work, church, or soccer practice, we are bound to encounter individuals who share our experiences and stand alongside us, bridging the gap of solitude.
[09:10] The Power of Emotional Contagion: Spreading Positive Energy
In every social setting, whether it's a birthday party, a place of worship, or the office, there exists a fascinating phenomenon known as emotional contagion. When we enter a room, we carry with us a unique energy that has the potential to positively influence those around us. It is crucial to be cognizant of this power and the impact it can have on others, emphasizing the importance of being attuned to the emotions and experiences of those we encounter.
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Join me as I take you on an incredible journey of growth within VaynerMedia. From my humble beginnings – to now overseeing the cultural aspect – I've witnessed the company's remarkable expansion from 289 employees to a global workforce of 2,000 in just 9 years! Let's dive into how I helped foster a thriving company culture and the power of long-lasting bonds among our amazing team.
Here are some power takeaways from today’s conversation:
A successful career in advertising as a strategist
Introduced to Gary Vaynerchuk in 2013 and started working with him in 2014
The role evolved to becoming the Chief Heart Officer
The ability to connect with and mentor others
A strong sense of community and culture
A belief that culture is the heartbeat and pulse of the company
Episode Highlights:
[00:07] The Journey from Advertising Strategist to Chief Heart Officer
I've had an incredible journey in the advertising industry, working as a strategist for many years. It was a stroke of luck that I landed a job in San Francisco during the dot-com boom in 1998. I focused on digital advertising, helping clients develop effective strategies to bring their products to market. My career took an exciting turn when my best friend introduced me to Gary Vaynerchuk in 2013. We instantly connected, and in May 2014, I joined his team. It's been nine years since then, and I've had the privilege of working closely with Gary and being a part of this amazing organization.
[00:51] Embracing Connection and Culture
Working with Gary Vaynerchuk revealed that my role went beyond client work. People sought me out for mentorship and genuine conversations. On my one-year anniversary, I expressed my passion for focusing on people and the organization's culture. Surprisingly, Gary appointed me as the Chief Heart Officer, a privilege that speaks to his trust in me. This journey is incredibly special and meaningful.
[01:55] Building a Thriving Community: The Growth, Longevity, and Heartbeat of Our Organization
When I first joined, we were a team of 289 individuals. Now, we have expanded to a global workforce of 2000 people, experiencing remarkable growth. What sets us apart is the longevity of our team members, with most staying for four to ten years. This creates a rich environment of osmosis learning and shared experiences. I am truly appreciative of the shorthand communication and emotional efficiency we have cultivated, along with the deep bonds and friendships formed. It's incredible to witness the love that has blossomed within our organization, resulting in marriages and even the birth of our first Vayner baby, a name thoughtfully coined by Gary. For me, this culture embodies the heartbeat of our organization and represents the essence of who we are.
Resources Mentioned:
VaynerMedia
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Creating a positive and compassionate working environment starts with leading by example. In this episode, we discuss the importance of leading with our hearts in a working environment. Leading by example is crucial to enabling and empowering others to do the same. The world in which we live can present triggers that affect our behavior, but consistency in how we show up is crucial. Learn how to create a positive working environment that enables everyone to lead with their hearts.
Here are some power takeaways from today’s conversation:
Modeling good behaviors to empower others to lead with their hearts
The importance of consistency
Showing up in a way others want you in the room
Seeing the best in people
Episode Highlights:
[00:01] The Importance of Leading by Example and Consistency in Empowering Others
Enabling and empowering others to be their best selves starts with modeling good behaviors and leading by example. By consistently demonstrating kindness, compassion, and positivity, we can inspire others to do the same. Whether it's holding the door open or simply saying hello, small acts of kindness can create a ripple effect that positively impacts the workplace environment. Our actions can influence and empower others to lead with their hearts. So let’s strive for consistency in our behavior and be a positive force in the workplace, inspiring others to do the same.
[00:08] The Power of Positive Presence and Seeing the Best in People
When we show up in a way that others want us in the room, we bring positive energy that can influence and empower those around us. By demonstrating compassion and kindness, we can inspire others to follow suit and lead with their hearts. Seeing the best in people, recognizing their potential, and supporting them in their growth can make a significant impact on the workplace environment.
Being consistent in our behavior, modeling good behaviors, and spending time understanding what might be preventing others from showing kindness is crucial. By taking these steps, we can create a positive and uplifting environment that enables everyone to thrive. So let's embrace the power of positive presence and see the best in people to empower them to lead with their hearts.
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At VaynerMedia, it feels like you just arrived and also like you've been around forever. I've been here for nine years myself, but some days it feels like only two and others feel like 18. The secret to feeling at home is having a team that sticks together like glue!
Here are some power takeaways from today’s conversation:
Why working at VaynerMedia feels timeless
The lack of intimacy in tech
Becoming a part of the glue in a team
Finding the momentum that works for you and your team
The importance of self-awareness and self-care as leaders
Episode Highlights:
[00:42] Why Working at VaynerMedia Feels Timeless
Working at VaynerMedia feels like you've been working there for a long time due to several factors. Firstly, the familiarity and camaraderie that come with being part of a close-knit team contribute to a sense of belonging and attachment that can make time seem to fly by. Additionally, the fast-paced nature of the company means that there is always something new to learn and keep up with, which can make it feel like you've been there for a shorter time than you actually have. The speaker also mentions that there is a certain flow to the work that can be established relatively quickly, which creates a sense of routine and comfort. Ultimately, the combination of these factors makes working at VaynerMedia a unique and engaging experience that can lead to a sense of timelessness.
[01:12] The Cost of Scale: Exploring the Lack of Intimacy in Larger Tech Companies
I've noticed that at larger tech companies, there is a certain lack of intimacy compared to smaller teams. While these companies have to run with high efficiency to serve millions or even billions of people, this focus on scale can sometimes come at the cost of personal connection. Even though I feel appreciated and liked on these teams, it often feels like these sentiments are just surface-level interactions and don't extend beyond that. This creates a sense of distance and makes it harder to establish deeper connections or a sense of community within the workplace. As a result, I aim to be part of the glue that holds teams together, cultivating an environment where everyone feels valued and supported. The "soundless glue" symbolizes our shared commitment to building a strong and supportive team culture.
[01:55] Finding the Right Kind of Momentum
To get your team going, you have to know when to mix things up and try new approaches with a can-do attitude. It helps to be around other people who are always learning and exploring too! But keep in mind, not everyone will react the same so be open to different energy styles. To keep the momentum going, make sure everyone knows what they're working towards and keep pushing for improvements and innovation. Just don't forget that change can be scary but it's necessary for growth.
[02:57] The Importance of Self-Awareness and Self-Care in Leadership
Good leaders know themselves well. They take the time to ask themselves tough questions or get help from their team if needed. When our team is feeling down and out, we have to be there for them. We can relate to their feelings and give them a hand by helping with fears, imposter syndrome, and emotional baggage. Just remember, we're human too, so we have to be careful not to carry too much on our own shoulders. That's why self-awareness and self-care are super important for good leadership
Resources mentioned:
VaynerMedia
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Today, we focus on the power of asking for help from those closest to us, the importance of understanding and connecting with the human experience, and what we truly deserve in life. In this episode, we highlight how we can all strive for a more fulfilling life and support one another in our journeys. Join us as we explore these universal themes and gain insights that can help us navigate the ups and downs of life.
Here are some power takeaways from today’s conversation:
The power of asking your people
Focusing on the human experience
What we all truly deserve
Episode Highlights:
[00:27] The Power of Asking Your People
It's fascinating to feel deserving enough to approach certain individuals, regardless of whether you're reaching out to one or multiple people. If they're your people, you'll feel comfortable being vulnerable with them. It's crazy to think that despite our vastly different backgrounds and ages, we can still have meaningful conversations about universal human experiences. It doesn't matter who you are, where you come from, or what your beliefs are - we all go through struggles and can relate to one another.
[00:32] Focusing on the Human Experience
It's pretty amazing that despite our vastly different life experiences and ages, we can still have such an authentic and meaningful conversation. This just goes to show that real issues affect everyone, regardless of their background, ethnicity, religion, or relationship status. At the end of the day, we all share the human experience.
[01:05] What We All Truly Deserve
We all want to lead fulfilling lives and avoid getting caught up in negative patterns. We deserve more than just a mediocre existence, and as we grow and evolve, we learn how to rise above our challenges and limitations. As we meet new people along the way, we naturally want to support and uplift them in any way we can. After all, we're all on this journey together.
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