Episódios

  • OVERVIEW

    Sam DeBianchi is a native of Fort Lauderdale and the proud owner and founder of Debianchi Real Estate. Her extensive background in real estate, along with her successful brokerage, has led her to be featured on the television show "Million Dollar Listing" and open her own real estate shop after gaining valuable experience in the field for around three years. When it comes to the NAR settlement, DeBianchi harbors a critical perspective, expressing skepticism about its potential impact on real estate agents. She believes that top-performing agents, who provide substantial value to their clients, shouldn't worry too much about the settlement as they already exceed the basic requirements. DeBianchi's viewpoint, shaped by her experience in the industry, emphasizes the importance of being hands-on and selective when choosing a brokerage, underscoring the necessity of a supportive and conducive environment for success in the real estate industry. Her overall focus lies in providing exceptional service and adaptability in navigating industry changes.

    Sam's blog post on the NAR Settlement

    TIME STAMPS

    (00:01:42) Elevating Real Estate Professionalism Through NAR

    (00:08:34) "Thriving in Real Estate through Nightlife Skills"

    (00:15:05) Personalized Client Relationships in Luxury Real Estate

    (00:20:33) Prioritizing Personalized Mentorship in Real Estate Brokerage

    (00:26:12) Realtors' Journey to Rebuild Consumer Trust

    (00:29:52) Collaborative Nature of Real Estate Deals

    (00:36:05) Transition to a Balanced Real Estate Market

    KEY TAKEAWAYS

    - Real estate agents are discussing the impact of the recent NAR settlement on agent professionalism and consumer trust.

    - Sam DeBianchi emphasizes the importance of buyer agreements in preventing dishonest practices and elevating the industry's reputation.

    - DeBianchi highlights the expertise, market insights, and personalized services that real estate agents provide, going beyond what buyers can access on their own.

    - DeBianchi's experience managing a nightclub helped her develop skills in managing people, marketing, selling, and making quick decisions, which she successfully applied to her real estate business.

    - DeBianchi emphasizes the significance of personality over price in the luxury real estate market, stressing the value of building relationships with clients based on their needs and preferences.

    - Consumer distrust towards real estate agents due to lack of honesty has created a negative perception of the industry, emphasizing the need for effective representation.

    - There is a prediction of a shift towards a more normal real estate market in the upcoming years, requiring adaptability in different market conditions and providing value beyond quick sales.

    Socials:

    - Twitter: www.twitter.com/SamDeBianchi

    - Instagram: www.instagram.com/samdebianchi

    - Facebook: www.facebook.com/samdebianchi

    - YouTube: www.youtube.com/samdebianchi5650

    TRANSCRIPT

    00:00:00 - Sam DeBianchi

    There's always this post that I see around on Facebook, and it lists like a hundred things of what the buyer agent does. And I appreciate that. But I also don't love that post. And reason being is because some of those items, any, anyone could say, oh, well, I can do that, you know, and I want to take it to a different level to where someone is like, I can't really do that. Peace.

    00:00:28 - Bill Risser

    You're listening to the real estate sessions, and I'm your host, Bill Risser. With nearly 25 years in the real...

  • Colorectal Cancer Awareness Month, recognized each March since its official inception by President Clinton in 2000, emphasizes the critical need for early colon cancer screenings to mitigate disease progression. Survivor Bill Risser offers a deeply personal viewpoint on this topic. His perspective, shaped by his own journey battling colon cancer, highlights the importance of regular screenings, particularly colonoscopies, for early detection and high survival rates. Risser's experiences also underscore the value of a strong support system during treatment and recovery, as well as the significance of maintaining a positive mindset throughout the process. His advocacy for colorectal cancer awareness is imbued with a sincere dedication to encouraging others to prioritize their health through regular screenings, especially those over 45 or with a family history of the disease.

    ColorectalCancer.org

    Post 1 - The Three Words You Never Want to Hear

    Post 2 - My Top Ten Takeaways From Colon Cancer Surgery

    Port 3 - Therapy Treatment Begins

    Post 4 - Chemo and Caffeine - A True Story

    Post 5 - It's All About the People, Not the Cancer

    Post 6 - My Life a Fortnight at a Time

    Post 7 - Bumps in the Road

    Post 8 - And Down the Stretch They Come!

    Post 9 - Elephants, Ants and Gelato

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  • Matthew Simpson is a proficient entrepreneur with extensive experience in the technological and business development sectors. His perspective on LoLo, a relationship retention tool, is deeply influenced by his unique background. Simpson perceives LoLo as a crucial means for real estate agents to stay relevant with their network by providing local, significant gifts consistently. He contends that nurturing relationships and expanding one's network is vital for long-term success in sales, particularly in domains involving infrequent, high-value transactions. Simpson emphasizes the importance of overcoming the fear of rejection and failure, viewing each setback as a valuable learning opportunity paving the way for future triumphs. Furthermore, he sees Lolo as a tool that not only supports local independent businesses but also helps to maintain the unique community atmosphere that differentiates these businesses from larger corporate chains.

    00:04:07) Harmonious Diversity: Nashville's Community Tapestry

    (00:15:58) Market-Driven Solutions Fuel Business Expansion Success

    (00:19:12) Learning from Failures: Entrepreneurial Guidance and Impact

    (00:24:25) Monthly Gifts for Real Estate Agents Strategy

    (00:29:42) Building Relationships for New Real Estate Agents

    (00:29:42) Enhancing Sales Success Through Network Relationships

    (00:00:00) "And so that began the initial discussion for what is now Lolo, which is, how can we help them stay top of mind with an item of value, with something meaningful and local, with a write up, with pictures." - Matthew Simpson

    (00:04:06) "Matthew Simpson (00:04:07): "When I think about what was so special about growing up in Nashville and then comparing it to mean it was always the people. The people were just so kind, thoughtful, welcoming, just a really community centric vibe." - Bill Risser

    (00:13:14) "I was going to say, the entrepreneur runs deep in you. You want to create your own things, and that's great." - Bill Risser (00:13:14)" - Bill Risser

    (00:17:28) "If you can find someone who has a specific need and go address that need, and that need allows for enough money to be paid to solve it, that's where you really want to focus your efforts." - Matthew Simpson" - Matthew Simpson

    (00:27:11) "The psychology of receiving something that was given to you creates a very positive response and makes people feel good. And that's really what we deliver." - Matthew Simpson" - Matthew Simpson

    (00:30:41) "If I look back and think about had I prevented myself from failing at something, would it have been an improvement in my career? And I would say absolutely not. In fact, I wish I had failed faster." - Matthew Simpson

  • OVERVIEW

    Matthew Rathbun, a seasoned real estate professional with a background in law enforcement, has dedicated over two decades to the industry, advocating for consumer protection and ethical practices. Rathbun's perspective on consumer preferences in real estate is rooted in the belief that the industry needs to be more attentive to what consumers want, whether it's a preferred realtor, platform, or service. He argues that ignoring these preferences can result in missed opportunities, as demonstrated by the rise of new industry players who have successfully catered to unmet consumer needs. Rathbun also underscores the importance of effective communication and storytelling to highlight the value that agents and organizations bring to consumers. Drawing from his extensive experience, he emphasizes the need for the industry to adapt to evolving consumer behavior and technological advancements, urging industry leaders to lead by example in embracing these changes.

    TIME STAMPS

    (00:15:53) From Law Enforcement to Real Estate Success

    (00:21:08) Inclusive Real Estate Experience for Families

    (00:22:59) Balancing Family and Professional Commitments in Real Estate

    (00:25:13) Embracing Technological Advancements in Real Estate Market

    (00:28:06) Putting Consumers First in Real Estate Industry

    (00:39:10) Role of Knowledge Workers in Real Estate

    (00:48:56) Smartphone Tools for Real Estate Efficiency

    (00:50:13) Consumer-Centric Homes Reshaping Real Estate Market

    (00:52:38) National MLS Impact on Property Valuation

    (00:59:10) Centralized Real Estate Data for Consumer Reach

    (01:00:43) Human-Centered Approach for Real Estate Success

    (01:07:12) Transforming Real Estate Marketing with AI Technology

    KEY TAKEAWAYS

    - Matthew Rathbun transitioned to a career in real estate after finding a new purpose in life, bringing him growth and fulfillment over the past 21 years.

    - Rathbun emphasizes the importance of putting clients first, building trust, and involving children in real estate discussions to create a unique and inclusive experience.

    - Maintaining work-life balance in the real estate industry is crucial, prioritizing family over professional commitments and setting boundaries with clients.

    - Adapting to changes in the real estate industry, particularly with the integration of AI, is essential for remaining competitive and enhancing efficiency.

    - A consumer-centric approach in real estate is crucial, emphasizing the importance of prioritizing consumers and effectively communicating the value provided by real estate professionals.

    - Knowledge workers play a crucial role in industries like real estate, mortgage, and settlement, providing valuable information to clients and shaping the industry.

    - Real estate agents can boost productivity and mental well-being by using mobile-friendly tools and apps, emphasizing the importance of embracing technology for better organization and efficiency.

  • Jorge Guerra is a seasoned veteran in the real estate industry, having founded Real Estate Salesforce, a brokerage based in Coral Gables, South Florida, at the young age of 26. With nearly 25 years of experience under his belt, Guerra's perspective on real estate salesforce is shaped by his belief in simplicity, consistency, and relationship-building. He views technology as a tool that should be carefully evaluated and implemented by brokers, only if it significantly contributes to the industry. Despite acknowledging the importance of technology and embracing innovations like AI, Guerra emphasizes that the core of the real estate business lies in human interaction and providing value to clients. His experiences, including the collapse of the real estate market and the rise of the internet, have led him to see opportunities for young, tech-savvy individuals to enter the industry and leverage new technologies for greater exposure and success.

    TIME STAMPED OUTLINE

    (00:01:36) Tech-Savvy Real Estate Brokerage Revolutionizing Industry

    (00:03:49) Immigrant Journey: Sacrifices, Opportunities, and Resilience

    (00:06:13) The Determination Fueled by Parental Sacrifice

    (00:14:37) Embracing Innovation: Revolutionizing the Real Estate Industry

    (00:17:46) Embracing Technology to Revolutionize Real Estate

    (00:22:41) Industry Influence through Volunteering and Advocacy

    (00:27:13) Embracing Technology and Building Client Relationships

  • OVERVIEW

    Richard McDonough is a renowned real estate agent in Stillwater, Minnesota, who has built a strong reputation in the industry through his dedication to continuous learning and effective use of social media and technology. His perspective on the real estate market in Stillwater is overwhelmingly positive, shaped by his experiences and deep appreciation for the town. He views Stillwater as a beautiful small town with a strong sense of community, excellent schools, and a variety of activities, making it an attractive place for many people to move to. His admiration for the town is further reinforced by its consistent recognition as one of the best small towns in America. This appreciation, combined with his commitment to building relationships within the industry, has significantly contributed to his success, as evidenced by his remarkable growth in 2012 GCI from $79,000 to $485,000 in just one year.

    TIMESTAMPS

    (00:05:17) Desirable Real Estate in Scenic Stillwater

    (00:16:29) Luxury yacht crew life and career transition

    (00:24:11) From Yachting to Real Estate: Embracing Change

    (00:28:03) Collaboration and Communication in Real Estate

    (00:31:18) Maximizing Lead Generation with Google Business

    (00:36:42) Stillwater: A Small Town with High Home Prices

    (00:41:22) Enhancing credibility and effectiveness through accurate real estate data

    OVERVIEW

    Real estate in Stillwater, Minnesota offers a unique blend of small-town charm and access to major corporations, making it an attractive place to live. In a recent episode of "The Real Estate Sessions" podcast, host Bill Risser interviewed Richard McDonough, a successful real estate agent in the area, who shared insights into the local market and the challenges and opportunities it presents.

    Located in the St. Croix Valley, Stillwater is not just a suburb but a beautiful small town with a strong sense of community. It is home to Anderson Windows, one of the world's leading window manufacturers, and is in close proximity to other major corporations like 3M, Target, and Medtronic. This combination of small-town atmosphere and employment opportunities makes Stillwater an appealing place for both residents and businesses.

    One of the interesting aspects of the Stillwater real estate market, as McDonough pointed out, is that many residents have deep roots in the area. Generational homes are common, with houses being passed down within families. This means that a significant portion of McDonough's business comes from people moving into the area, attracted by the sense of community, excellent schools, and the variety of activities available.

    The St. Croix River, which flows through Stillwater, adds to the town's appeal. It is one of the narrowest national parks in the country and was one of the first two rivers designated as a national scenic waterway. The river offers protection and scenic beauty, making Stillwater consistently recognized as one of the best small towns in America.

    However, the real estate market in Stillwater is not without its challenges. McDonough highlighted the competitiveness of the industry, which can lead to inventory problems. To address this, he emphasized the importance of collaboration, information sharing, and effective communication among real estate agents and companies within the marketplace. By working together and helping each other, the real estate community can make the process smoother for everyone involved.

    McDonough also stressed the need for real estate agents to treat their profession as a business from day one. Many agents focus solely on transactions and wait for the phone to ring, rather than planning for their future. He compared being a real estate agent to owning a franchise, where keeping the doors open and actively seeking opportunities are...

  • SUMMARY

    Megan Farrell-Nelson, a former kindergarten teacher, made a bold career transition into real estate at the age of 26 and has been in the industry for approximately twelve years. Megan's perspective on transitioning to a real estate career is that it was a challenging and unexpected journey, met with skepticism and lack of support from her peers. However, she persevered and learned to embrace the grit and perseverance required in the industry. Her background as a kindergarten teacher played a significant role in her ability to break down complex real estate concepts for clients and provide them with the necessary education. Megan, along with her husband, who is also a former educator, now relishes the opportunity to educate and train new agents in their office. Her experiences underscore the importance of resilience, learning from failures, and providing support to others in the real estate industry.

    QUOTES

    (00:00:03) "I walked in as from kindergarten world, right, where you're like, be kind and treat each other with the golden rule. And then I walked into a real estate office and I was like, hi, I'm Megan and super bubly and super, you know, just basically who I am now again. But I was greeted with not as much excitement as I had, let's, let's, let's call it that. And just a lot of like, I remember the first day I did floor time and the agent telling me that I was going to flounder just like the rest of them." - Megan Farrell-Nelson

    (00:09:41) "I need something. I know this is going to sound kind of weird, like, you can only go to the beach so many times when you're by yourself, right? And I was 26 and I was excited about life, and that just wasn't it." - Megan Farrell-Nelson

    (00:10:52) "I went from taking care of their most valuable possession, which is their baby, right, to the largest transaction. They're going to have experience. And so it's kind of like kid gloves both ways. And like you said, over explaining things is really big in real estate and education. And I went from teaching people who knew nothing about standing in line and reading and writing to breaking it down on a very low level for them. And so it really did transition naturally into helping with real estate because I was able to break it down." - Megan Farrell-Nelson

    (00:20:51) "I think the number one thing that agents don't do, I really think it's the number one thing they don't do, which makes me crazy, is they don't learn the contract. They just know what blank spots they need to fill in. Right. They don't understand a contract." - Megan Farrell-Nelson

    (00:25:14) "I think that horrible situation I went through, I think that being able to turn away from substances and being able to take care of myself when I needed to are really what helped me heal and continue to heal." - Megan Farrell-Nelson

    (00:33:22) "Don't quit before the magic happens." - Megan Farrell-Nelson

    SOCIAL LINKS

    https://www.instagram.com/meganfarrellnelson/

    https://www.facebook.com/TheMeganFarrellTeam/

    TRANSCRIPT

    00:00:00 - Megan Farrell-Nelson

    Yeah. So I was 26, like I said. And it, it was, I walked in as from kindergarten world, right, where you're like, be kind and treat each other with the golden rule. And then I walked into a real estate office and I was like, hi, I'm Megan and super bubbly and super, you know, just basically who I am now again. But I was greeted with not as much excitement as I had, let's, let's, let's call it that. And just a lot of like, I remember the first day I did floor time and the agent telling me that I was...

  • Jacki Semerau Tait is a seasoned real estate agent with Realty One Group, boasting over 20 years of experience in the industry. Her perspective on the real estate career and work-life balance in Flagstaff, Arizona is shaped by her love for the area and her emphasis on building relationships. She cherishes the beauty and diversity of northern Arizona and finds fulfillment in helping clients achieve their dreams, whether it's finding a second home or assisting with the sale of a forever home due to a job opportunity. Her journey, including challenges such as having to short sell her own house in 2008, has led her to value work-life balance and build a supportive team around her. Join Bill Risser and Jacki Semerau Tait as they delve deeper into these topics on this episode of The Real Estate Sessions podcast.

    QUOTES

    (00:00:00) "I think everything is relationships. I think if you're a small business owner, which as a real estate agent, you are a small business owner. And that's the first thing that any new agent needs to understand. This is not a job, this is a career. This is where you own your business. And if you're a small business owner, relationships are everything." - Jacki Semerau Tait

    (00:04:57) "I think the thing that people need to know is in northern Arizona, you do get four seasons, especially in the Flagstaff area. In Flagstaff, where it's 7000ft, so we have the same type of climate as what people typically associate with Denver, Colorado. And I think a lot of people forget that when they think Arizona, they think dry heat, 120 degrees, saguaro cactus. That's what they think. But no, we've got the Ponderosa Pines, the four seasons. Last year we had a brutal winter and had record breaking snow, 180 plus inches. So, yeah, that's what you need to know. And here's the thing. It's beautiful in northern Arizona. Once you get up north to about the 3000 foot level, there's so much to do, there's so much diversity. You've got the red rocks of Sedona, you have the old mining town in Jerome, you've got the pines and the snow up in Flagstaff. So there's a lot to see and do and it's beautiful." - Jacki Semerau Tait

    (00:11:03) "I fell in love with the process of real estate. I just fell in love, which is very odd because I'm a creative. And so for me to really grab onto the legalities and the intricacies, but to me, all these pieces that you have to put together, it's kind of like putting together a puzzle. And when you do it well, you get a great outcome. And it intrigued me." - Jacki Semerau Tait

    (00:18:00) "I became far more successful in my business by cutting down the amount of time that I made myself available to my business." - Jacki Semerau Tait

    (00:22:38) "Well, Bill, I'll tell you, the one thing that we all have in common as human beings is that we will face adversity. And I know that right now our society is trying to tell us like, hey, if you set up everything right, you can be safe and you can be secure and don't risk anything. Just stay safe. Stay safe. And that seems to be the messaging from our society at large. But honestly, you got to put some risk out there. No risk, no reward. The bigger the risk, potentially, the bigger the reward, but the bigger you can fall." - Jacki Semerau Tait

    (00:32:52) "Get a mentor. Get a mentor. It is that simple. Honestly, I think it's a disservice to new agents that it's not a requirement." - Jacki Semerau Tait

    LINKS

    Jacki's Facebook group

    Jacki's Facebook page

    @jacki.semerau.tait on Instagram

    @homewithjacki on Twitter

  • Brad Filliponi, co-founder of Boxbrownie.com, is a passionate and service-oriented professional who has made a significant impact in the real estate photography industry in Queensland, Australia. Brad believes in making real estate photography more accessible and convenient for agents, emphasizing the use of phone cameras as "the best camera is the one you've always got on you." His perspective is shaped by his personal experience in the real estate industry and his desire to create a tool that would allow him to step away from being behind the camera. He views Boxbrownie.com as a technological solution for agents who may struggle to find professional photographers or are constrained by time. Join Bill Risser and Brad Filliponi on this episode of The Real Estate Sessions podcast to learn more about how Boxbrownie.com is revolutionizing real estate photography.

    Quick Quotes

    (00:06:23) "I think life's a bit more fun when you're sideways." - Brad Filliponi

    (00:09:15) "I really feel that I know personally I've done the whole loop so for me to come and be called a disruptor I feel no one probably has earned that respect more than myself or people like me if you know what I mean. Like a one trick pony. I've been doing this forever and this was like a dream for me to almost get off the tools bill." - Brad Filliponi

    (00:17:27) "But right here, right now, it is not up to scratch. There's numerous reasons I won't get into it, but it's not as good as the real thing yet. It will get better. And when it's better, we'll be offering it. You watch." - Brad Filliponi

    (00:28:40) "It honestly turns your smartphone into a secret weapon. It's DSLR, professional quality." - Brad Filliponi

    (00:34:00) "I think your listings are your online presence. They're like your window card to the world. So much like having a beautiful suit and a clean car. I think having beautiful looking marketing is another step towards selling a home and then getting other listing as well. So I think it's all those little 1% mate that all add up, doesn't it? Education and doing what you say and just delivering on what you do I think is a big thing too." - Brad Filliponi

    (00:36:43) "The real estate industry has been very kind to, you know, it's great to be able to give back and I think the universe always gives back in marvelous ways. So whatever I can do, I'm just here to help." - Brad Filliponi

    DETAILED OUTLINE

    00:02:21 - Queensland, Australia

    Queensland, Australia is a stunning destination known for its beautiful beaches and sunny climate. Brad, a resident of Queensland, compares it to the Californian coast and describes it as God's country. With temperatures reaching around 28 degrees Celsius (82 degrees Fahrenheit), Queensland offers perfect weather for outdoor activities year-round. The Sunshine Coast, where Brad resides, enjoys sunshine for at least 300 days a year. While there are occasional box and blue jellyfish in the waters, Queensland's dry heat makes it a comfortable place to enjoy the outdoors. Overall, Queensland is a paradise for beach lovers and outdoor enthusiasts.

    00:06:12 - Outdoor Adventures

    Brad Filliponi, co-founder of Boxbrownie.com, is a lover of outdoor adventures. He enjoys camping and has introduced his family to the joys of outdoor living. Brad embraces a wild side, enjoying activities that get his heart pumping, such as wakeboarding and wake surfing. He also appreciates the tranquility of nature, often taking leisurely strolls through the forest or exploring the nearby mountains in Queensland, Australia. Brad's love for outdoor adventures is a testament to his belief that life is more fun when experiencing the excitement that nature has to offer.

    00:07:36 - Real Estate Photography

    Brad, a real estate photography enthusiast, has nearly 20 years of...

  • Craig Grant is a renowned figure in the real estate industry, particularly recognized for his proficiency in real estate technology. He has significantly influenced real estate technology in Florida, leveraging his background in website development and his creation of the Real Estate Tech Institute website to educate agents on technology. His innovative and collaborative approach to education in the real estate industry, coupled with his instrumental role in introducing MLS data feeds and public MLS websites, has revolutionized the industry. Craig's perspective is centered on providing engaging and innovative educational experiences and using technology to enhance efficiency and effectiveness in the industry. Join Bill Risser and Craig Grant on this episode of The Real Estate Sessions podcast to learn more about Craig's influence on real estate technology in Florida.

    (00:03:08) Florida: Embracing Independence and Vibrant Energy

    (00:04:56) Craig Grant's Curiosity-Driven Journey into Technology

    (00:10:07) Craig Grant's Journey from Newspaper Intern to Real Estate Innovator

    (00:12:05) Transforming Businesses with Innovative Website Development

    (00:16:19) Becoming a Tech-Savvy Real Estate Expert

    (00:21:47) Collaborative Learning Experiences for Realtors

    (00:24:54) AI and Lawsuits: Agents' Concerns in 2024

    Quotes

    (00:00:08) "I think a lot of realtors are kind of done with that educational experience. Like, they don't want to sit there and hear a four hour lecture in a slide deck presentation. Right? They want something different. They want something a little more innovative and more collaborative, like, you know, engaging. And to me, that's what bar camps really are." - Craig Grant

    (00:13:58) "I was warning them in the late 90s, early 2000s that they're going to about to be cannibalized by the Internet and they didn't see it happening." - Craig Grant

    (00:17:00) "And to me any good? Not just like somebody who wants to be an expert in the field, but if you really want to excel in whatever you do, you have to be a lifelong learner and a sponge to me." - Craig Grant

    (00:30:12) "To me, reconnecting and reconnecting with your sphere, if you're not doing it, is to me what they should be focusing on. And it can't just be, I'm going to automate an email four times a year to you. There's got to be real life touches and actual care and customer service if you expect to get repeat business out of your sphere, because the more and more time goes on, people are just getting less and less loyal." - Craig Grant

    (00:31:27) "I believe one of the biggest reasons why we have such a high failure rate in this industry is that most realtors come into the business without a true business and marketing background and they don't do the due diligence to build out a marketing plan to create a brand, to understand budgeting and financing and everything." - Craig Grant

    Detailed Outline

    00:03:08 - Florida

    Florida is a popular destination for individuals and families seeking a vibrant and unique lifestyle. Craig Grant, a long-time resident, highlights the close-knit community and strong sense of independence that Floridians possess. He emphasizes that Florida is a place where people can march to their own beat and do things their own way, without feeling the need to conform to societal norms. Despite stereotypes, Grant emphasizes that not all Floridians fit the infamous "Florida man" headlines. With its diverse population and mix of retirees and individuals seeking a fresh start, Florida exudes a unique and vibrant energy. In addition, Florida is home to various bar camps, providing a refreshing and collaborative educational experience for realtors. Overall, Florida's independent spirit, diverse population, and vibrant energy make it a captivating place to live or

  • Thad Wong and Mike Golden, co-founders and co-CEOs of @Properties, bring a wealth of experience from their diverse backgrounds in real estate and consulting. Wong, a seasoned professional with over 25 years in the industry, and Golden, a Boston native with a knack for solving contract-to-closing challenges, both emphasize the importance of workplace culture and relationships in business success. Wong believes that a supportive and inspiring office environment is crucial, attributing much of the company's success to its strong culture and relationships. Similarly, Golden values workplace culture and relationships as key elements for business success, highlighting their efforts to support and connect with their agents during market downturns. Join Bill Risser as he delves deeper into these perspectives with Thad Wong and Mike Golden on this episode of The Real Estate Sessions podcast.

    Quotes

    (00:00:35) "And so when you talk about culture and relationships, love that piece of it, that to a lot of people is more important than anything else because not everybody can rely on getting that at home. So if you can get it at the office and you can build strong relationships and you can have that component filled while you're also being inspired and coached to be the best you can be on the field, it's really the best of all worlds." - Thad Wong

    (00:06:25) "In coming to Chicago, that was really the beginning of my love of basketball. I'd never been a big basketball fan except going to Spartans games with my dad growing up. And so it was really MJ that introduced basketball to me. Now it's my favorite sport to track. And so watching Michael Jordan live at the United center for me was just probably some of my greatest sports memories because there was nothing else. You couldn't go to any stadium, any arena, any field, and have the same feeling you had if you were in a stadium with Michael Jordan on the court." - Thad Wong

    (00:17:43) "When you have a real culture, you don't have to talk about it. You know, the companies that have robust cultures because they have great retention, they have fabulous growth. You see agents posting and talking about the joys that they experience while being involved in the organization you don't really have to explain to somebody your culture. If you have a culture, it's kind of like a personality." - Thad Wong

    (00:27:25) "We view kind of end to end, one stop shop solution for everyone, not just the agent." - Mike Golden

    (00:30:07) "Everything is a relationship. And if you want to have as many relationships as possible, you need to be available 24 hours a day. If you're not available when someone calls you, trust me, you're replaceable and it's less convenient to call you. If you're not going to be there, call text, or email. So 24/7 availability is probably your greatest value. That's free that you can provide when you first get started." - Thad Wong

  • Tiffany McQuaid, a highly successful real estate broker, author, and community advocate, has over 21 years of experience in the industry and is the broker-owner of McQuaid and Company Real Estate. Tiffany's perspective is one of resilience, determination, and positivity, shaped by her experiences in the competitive real estate market and her commitment to serving her community. Despite facing numerous challenges, she remains committed to showing up every day with her head held high, leading the way, and not letting her struggles define her. Tiffany believes in bringing joy to others and aims to make a positive impact and inspire others through her actions and intentions. Join Bill Risser and Tiffany McQuaid on this episode of the The Real Estate Sessions podcast to learn more about her inspiring journey and unique perspective.

    QUOTES

    (00:00:00) "In spite of what was going on in the market or in the world or with Mother Nature, I was still going to walk in every day into that back door with my head held high and lead the way and not let anyone know. Whatever struggles I had or whatever was happening, I was always going to try to be my best self." - Tiffany McQuaid

    (00:07:40) "But going forward, that's going to be where your value is. A buyer is going to want to work with you because you have knowledge that nobody else does." - Tiffany McQuaid

    (00:19:31) "But for this book, very proud of the things that I'm sharing those vulnerabilities, and hoping that the conversion will be whoever's listening to it via audio or reading about it, they're going to walk away with just a little bit of hope, that's all." - Tiffany McQuaid

    (00:23:05) "I've chosen not to incorporate it into my life, but instead realize that I don't ever want intentionally to have anyone feel the kind of pain I have felt. So with that said, I just want to bring joy. That's it." - Tiffany McQuaid

    (00:31:09) "And that's when it's very easy, then, to flip the switch back and say, I'm going to focus on those five amazing shiny pennies again, because that's representing, essentially the 80%. And I've used it so much over the years, it's insane. But it's been a great, powerful tool." - Tiffany McQuaid

    (00:34:10) "All your advertising that you do, go big or go classified." - Tiffany McQuaid

    Detailed Outline:

    00:01:47 - Tiffany McQuaid

    Tiffany is a real estate broker and author known for her strong sense of community and dedication to her clients. Despite market fluctuations, global events, and natural disasters, she remains resilient and committed. Leading by example, she keeps her struggles private. Her boutique brokerage, McQuade and Company Real Estate, has successfully competed against larger firms and continues to thrive. With over a decade of experience, Tiffany has ambitious plans for the future and constantly pushes herself and her team. She emphasizes the importance of knowledge and value in the real estate industry, encouraging others to stay informed and ahead. Tiffany's ability to adapt and unwavering commitment to her clients make her a true industry leader.

    00:04:45 - McQuade and Company Real Estate

    McQuade and Company Real Estate, led by Tiffany McQuaid, is a boutique brokerage in Naples known for taking on industry giants. Focused on excellence rather than size, McQuade and Company has thrived and achieved success. Now in their 11th year, they have ambitious plans for the future and continue to push themselves. Despite challenges in the real estate industry, especially during the COVID-19 pandemic, McQuade and Company has remained resilient and innovative. They have created unique marketing assets and maintained strong client relationships, showing their commitment to providing value and exceptional service.

    00:15:51 - Tiffany McQuaid's Book

    Tiffany McQuaid's upcoming book, 'To the Inth Degree: How to Stand Out by Going All...

  • Contrary to popular opinion, second-generation realtors tend to avoid the path their parents took, as Vija Williams, our guest for today's episode, did. 

    As a political science + English major and a pre-law student, Vija was always on track with her attorney dream. She didn't want to be a realtor. And after landing a prized internship at the Santa Barbara District Attorney's office, this dream of hers solidified. Eventually, Vija began to LOVE the job role, but it only lasted until she realized her brain was not wired for stuff like this. During this period, she started to get into real estate – and the rest, as they say, is history.

    In today's episode of Real Estate Sessions, Vija talks about her fearless journey to real estate, getting over the inhibition of venturing into the industry, the biggest misconception around it, the pandemic's role in bringing massive changes in the industry, and how to succeed in it. Vija also talks about her personal story and interests, including her love for travel. She chased it despite the odds and her experience as the co-founder of Her Best Life. Listen in!

    Success clues:

    ● Follow your gut. When Vija realized her brain wasn't wired for this, she decided to trust the feeling and dive into real estate instead.

    ● Communication and failure are two things Vija feels necessary to talk about.

    ● The advice and tips offered by experienced professionals are unparalleled.

    ● Bouncing back to good business post-COVID is challenging but is possible with a solid mindset and grit.

    Meet The Guest!

    Vija Williams is the Head of Industry for PLACE, an all-in-one real estate platform that provides technology and business services. PLACE currently supports and partners with agents and teams from a variety of brokerage brands all across the US and Canada in over 100 unique markets. 

    Time Stamps

    [00:00] Sneak peek

    [00:31] Intro

    [01:05] Meet Vija Williams

    [01:46] Life as a fifth-generation Washingtonian

    [02:39] The most significant misconception people have about real estate

    [04:00] Getting back to the real estate business as we approach the end of the pandemic 

    [06:33] The decision to go to Westmont college

    [09:31] Entering the real estate space

    [18:22] The experience of being co-founder oh Her Best Life

    [21:41] Vija on balancing time and effort for your professional achievement

    [25:14] Will technology ever replace Realtors?

    [29:53] How to REACH Vija

    Connect with Vija

         ● LinkedIn: @vijawilliams

         ● Instagram: @viavija

         ● Facebook: @vijawilliams

    empirebuilding podcast

  • Debbi DiMaggio, a descendant of the legendary baseball player Joe DiMaggio, is a real estate professional with a unique perspective shaped by her creative and philanthropic background. Debbi's real estate philosophy, "luxury as a service," is not defined by a price point, but by the level of service provided to clients. She believes that everyone deserves VIP treatment and attention, regardless of their occupation or income. This philosophy extends to all service providers, such as plumbers, electricians, and designers, whom she treats as part of her team. Debbi also believes that luxury is not limited to high-end properties, but can be found in any transaction, as every client has the potential to refer others and contribute to the success of her business. Her ability to plan ahead and stay organized has proven invaluable in her real estate career, allowing her to provide exceptional service to her clients while making a positive impact on the community through her philanthropic efforts. Join Bill Risser and Debbi DiMaggio on this episode of The Real Estate Sessions podcast to learn more about her unique approach to real estate.

    TIME STAMPED OUTLINE

    (00:00:00) Exceptional VIP Treatment for All Clients

    (00:01:38) Debbi DiMaggio's Expertise and Influence

    (00:06:48) Devastating Diablo Winds and Fire Hazards

    (00:09:14) Familial Connection to Baseball Legend Joe DiMaggio

    (00:14:18) Expanding Business with Corcoran Real Estate

    (00:24:55) Transformative Journey of Writing Beautiful Places

    (00:30:27) The Power of Philanthropy: Making a Difference

    QUOTES

    (00:00:00) "Luxury is a service, not a price point." - Debbi DiMaggio

    (00:08:35) "Nowhere is perfect." - Debbi DiMaggio

    (00:10:12) "I always knew all my life I wanted to do something, and the only thing I knew I did not want to do was real estate." - Debbi DiMaggio

    (00:00:00) "Luxury is a service, not a price point. So whether you're a CEO or a celebrity or a contractor or a school teacher, everyone gets the same VIP service. It's not about what your price is." - Debbi DiMaggio

    (00:23:23) "Just put 1ft in front of the other. Just do a little bit at a time." - Debbi DiMaggio

    (00:30:19) "I just had to write this book because it was in my head. If something comes in my head, I have to do it. I have to share." - Debbi DiMaggio

    (00:32:02) "People should give back where they can and when they can. But I also think when you're doing something you love, you're going to connect with people who are like minded. So I don't want to say, go do charity work because you're going to get the next deal. When I was doing charity work, I didn't think there was any. I wasn't even thinking about a deal. And then later I was like, because I was young and I knew all these people had their own agents, and when people started calling me for business, I was like, oh, my God, I'm so grateful. But that's not why I did it. I did it because I was just being my authentic self. But when people see you being your authentic self, it's where you connect." - Debbi DiMaggio

    00:00:00 - Luxury as a Service

    Luxury as a Service is championed by Debbi, a real estate agent with over 30 years of experience. According to Debbi, luxury is not determined by price, but by the level of VIP service provided to all clients. Whether you're a CEO, a celebrity, a contractor, or a school teacher, everyone receives the same high-quality treatment. Debbi emphasizes the importance of treating everyone with kindness and respect, as they are all valuable members of the team. This philosophy extends to service providers as well, including plumbers, electricians, and carpet cleaners, who are all considered part of the team. Ultimately, luxury is about providing exceptional service

  • Caroline Hobbs is a seasoned and innovative professional in the real estate industry, with over 17 years of experience and a successful tenure as a broker owner for Reward Realty. Her innovative approach to the industry is centered on streamlining processes and eliminating duplication of efforts, with a strong belief that the low adoption rates among team leaders and brokerages are due to the need for agents to input information into multiple systems. Drawing from her extensive experience, including a six-year mentorship under Juliana Lee, Keller Williams' top agent, and her role in consulting with Keller Williams on system development, Caroline advocates for a fully automated and updated experience for consumers. She emphasizes the importance of technology and connecting existing platforms to enhance the real estate experience and encourages new agents to seek a real estate coach outside of their brokerage to accelerate their growth and career. Join Bill Risser and Caroline Hobbs on this episode of The Real Estate Sessions podcast to learn more about her innovative approach to revolutionizing the real estate industry.

    Bio

    Caroline Hobbs is a highly experienced and innovative figure in the real estate industry. With over 17-18 years of experience, she has established herself as a prominent broker owner for Reward Realty. Caroline's journey began in Southern California, where she developed a passion for real estate and later moved to San Jose for college. She honed her skills by working alongside Juliana Lee, Keller Williams' top agent, for six years, gaining invaluable mentorship and experience. During this time, Caroline managed a database of over 10,000 individuals and sent out monthly market reports, capitalizing on the era when people eagerly anticipated receiving such emails. Her expertise was further recognized when she consulted with Keller Williams on system development. In 2013, Caroline took her career to the next level by founding her own real estate brokerage, Reward Realty, where she continues to revolutionize the industry with her innovative approach.

    Quotes

    (00:00:00) "And ideally, my goal is to have agents working out of just one program. I think one of the reasons why team leaders and brokerages have low adoption rates is because agents are having to duplicate efforts, putting information into multiple systems and then things fall through the cracks." - Caroline Hobbs

    (00:03:21) "Northern California, it's really kind of got everything, like something for everyone. It is the heart of Silicon Valley. So we do have lots and lots of very smart engineers and engineer type people. But one thing that I really appreciate about the Bay Area is it's very similar to New York in the fact that it is truly a melting pot. Cultures and people, and I think that really just adds to the whole culture of the Bay Area. Making you feel welcome." - Caroline Hobbs

    (00:08:57) "I think that college is fabulous for the academics, but most importantly, it's really a time to develop your own self and determine what it is that you want to do with your life and how you're going to dedicate yourself to get there." - Caroline Hobbs

    (00:18:45) "I believe that every agent strives to give each and every one of their clients the highest and best customer service out there. Now, do I think everybody accomplishes that goal? No. But I think a lot of that is because of a lack of supporting systems in place." - Caroline Hobbs

    (00:29:59) "Get a real estate coach outside of your brokerage...get a coach, have them guide you and give you that weekly training, prioritizing innovating, getting you new ideas and holding you accountable." - Caroline Hobbs

    Detailed Outline

    00:01:29 - Contacting Caroline Hobbs

    To get in touch with Caroline, the broker owner of Reward Realty, you have a few options. You can visit the Reward Realty website at

  • Phillip Gagnon is a seasoned professional in the real estate industry and the founder of Three Data Pulse, a company dedicated to enhancing the three pillars of successful brokerages: recruiting, retention, and agent productivity. Gagnon believes that AI can play a crucial role in improving real estate operations and decision-making. His perspective is shaped by his extensive experience in the industry and his company's focus on leveraging technology and data analysis. He emphasizes the importance of sentiment analysis and understanding human emotions in driving behavior and decision-making, suggesting that AI can provide insights leading to significant improvements. Gagnon also highlights the need for brokers to maintain consistent communication with their agents and build a human connection, which can be facilitated by AI systems. Join Bill Risser and Phillip Gagnon on this episode of The Real Estate Sessions podcast to learn more about the role of AI in enhancing real estate operations.

    Quotes:

    (00:00:14) "And the truth was that nobody had ever been taught how to recruit, retain, or coach." - Phillip Gagnon

    (00:05:30) "Number one is that it's just Disney. Like, that's the only thing that's here that's all people see when they come. So that's probably number one. Number two, I hear a lot of people make comments about how backwards it is or they think it's backwards and it's really not. I mean, you get north because Disney's on the south side of town. You get to the north side and you get away from all the tourism. And it's just like anywhere else in." - Phillip Gagnon

    (00:06:55) "Not so much. I think it just goes to show that no matter what system we come up with, it can always be improved. It can always be better. Definitely should have been in contention or they should have just given them the championship outright. I mean, they were the only undefeated team that year. We could have just skipped the playoff and just give them the trophy and be done." - Phillip Gagnon

    (00:11:53) "But in Europe, you're going to go through three different countries that all speak different languages and all have different customs and different histories and ways of doing things and cultures, and it's just all so different within a very, very small geographic space, and then you get all the cultural differences that go into that, and it's crazy." - Phillip Gagnon

    (00:23:12) "The biggest challenge that I see companies have is they just don't want to talk to people. Just call your agents. Let's say you haven't talked to an agent in 45 days. That's six weeks. Like a lot can happen in six weeks. What's going on with them? Do you remember their dog's name? Do you remember their kids' names? Not that this is going to necessarily make their business better, but it's just that human connection that people are like, okay, I'm here, somebody cares, somebody's paying attention. And that right there is really the key to retention is keeping agents, is just talking to them, as crazy as that sounds." - Phillip Gagnon

    (00:27:42) "I would think that brokers and larger companies would want more documentation and proof as to what it was that they were telling their agents, because then when you do get into a courtroom, now, you have proof that says, this is what we said, this is what we told them. And that's a large part of what we do is you train your agents and here's what we trained them on and here's what we told them. Number one, so you can justify your value to them, but number two, from a CYA standpoint, say, no, I told them not to do that, and they did it anyway. And here's the three conversations where I told them not to do it and they decided to do it anyways. I would think companies would want more of that." - Phillip Gagnon

    (00:31:23) "I would say one piece of advice is number one, maybe two things....

  • Sharran Srivatsaa, President of REAL Brokerage, LLC, is a distinguished real estate entrepreneur and advocate for employee ownership, who has a unique perspective shaped by his personal journey from India. His perspective on real estate entrepreneurship, mindset, and employee ownership is deeply rooted in the power of partnership and collaboration, as evidenced by his strong alignment with Tamir, the founder of REAL. Sharran believes in creating a career-based financial incentive system for agents, rather than solely focusing on sales, to foster a deeper bond between the company and its partners. This approach, he believes, can lead to long-term success and loyalty. His experiences and the influence of his extraordinary parents have shaped this perspective, making him a strong advocate for a coachable mindset and personal growth. Join Bill Risser and Sharran Srivaatsa on this episode of The Real Estate Sessions podcast to delve deeper into these insightful perspectives.

    Guest Bio

    Sharran Srivatsaa is a real estate entrepreneur and advocate for employee ownership, with a strong focus on mindset and personal growth. Born in India, Sharran's journey to success was not without its challenges. He faced ridicule and bullying, but he persevered and developed a coachable mindset. Sharran's willingness to learn and seek guidance has been instrumental in his achievements. He credits his extraordinary parents for shaping his exceptional outlook on life. With a deep appreciation for the effort and commitment required to succeed, Sharran is dedicated to sharing his knowledge and experiences with others, creating a positive impact in the world of real estate entrepreneurship.

    Connect with Sharran

    www.instagram.com/sharransrivatsaa

    https://www.linkedin.com/in/sharran/

    Business School Podcast

    Time Stamped Outline

    (00:00:00) Inside the Minds of Real Estate Leaders

    (00:06:03) Sharran's journey from India to Wall Street

    (00:13:52) The Power of Minimalism and Efficiency

    (00:19:08) Business School: A Catalyst for Career Transformation

    (00:23:57) The Power of Continuous Skill Development

    (00:27:58) Transforming a Small Operation into a Thriving Empire

    (00:34:00) ESOP Model: Sharing Rewards for Team Success

    (00:38:06) Prioritizing and Achieving Greatness in Life

    (00:42:52) The Transformative Power of Mindset

    (00:47:50) REAL's Innovation in the Real Estate Industry

    Detailed Outline

    00:00:00 - Real Estate Sessions podcast

    The Real Estate Sessions podcast, hosted by Bill, offers listeners an inside look into the world of real estate through interviews with industry leaders. In episode 370, Bill sits down with Sharran, the president of Real Brokerage LLC, to discuss his experiences and insights in the field. Sharran emphasizes the importance of mindset, stating that "the problem is not the problem, the problem is how you think about the problem." He also highlights the mission of REAL Brokerage LLC, which is to serve and work for their agents. The podcast provides a platform for industry professionals to share their stories and journeys, offering valuable insights and inspiration to listeners. With a focus on real estate leaders and their perspectives, the Real Estate Sessions podcast is a must-listen for anyone interested in the industry.

    00:06:03 - Tennis career

    Sharran's tennis career began at a young age when his parents saw his potential for a brighter future. Encouraged to pursue an individual sport, tennis became his path to success. He started lessons at 9 or 10 and his family...

  • Liz Rossof, with her diverse background in arts, theater, and education, has carved a unique path in the real estate industry. Her journey began in the art world, focusing on contemporary artists incorporating pre-Columbian culture, which led her to study in Latin America and develop a passion for its architecture. After experiencing the limitations of renting in the competitive San Francisco market, Liz transitioned into real estate in 2017, driven by a desire to help first-time home buyers. Her innovative approach, known as "Creative House hacking," was born from her unconventional start in the industry, where she engaged with potential clients on a trendy Denver street. This approach, combined with her personal experiences and passion for creating meaningful connections, has shaped her perspective on real estate. Join Bill Risser as he delves into Liz Rossof's unique journey and strategies in real estate on this episode of The Real Estate Sessions podcast.

    (00:02:19) Liz Rossof's Passion for Real Estate

    (00:06:36) Liz's Journey from Art to Real Estate

    (00:14:20) Liz's Successful Lemonade Stand in Real Estate

    (00:19:35) Maximizing Home Potential for Financial Stability

    (00:23:28) Opportunities and Challenges in the Real Estate Market

    (00:27:41) Debunking Real Estate Myths: Insider Insights

    GUEST BIO

    Liz Rossof's unique journey in real estate is shaped by her diverse background and experiences. With a background in arts, theater, and education, Liz initially pursued a career in art, particularly focusing on contemporary artists incorporating pre-Colombian culture. Her passion for pre-Columbian architecture led her to spend time studying in Latin America. After working as a school teacher and artist in San Francisco, Liz entered the real estate industry in 2017. Inspired by her own experiences in the San Francisco rental market, Liz developed a passion for helping first-time home buyers. She created a brand centered around assisting renters in becoming homeowners, and is known for her innovative "Creative House hacking" approach to real estate.

  • Andrew Flachner, President of RealScout, has dedicated his career to enhancing agent-client relationships in the real estate industry. Flachner has seen firsthand the challenges of maintaining relevant contact with everyone in a real estate agent's database. He believes that while AI has transformative potential, the focus should be on the core of a product or service and its ability to solve problems and assist agents, rather than simply boasting about AI capabilities. His company, RealScout, is committed to re-centering agents in the consumer experience and providing tools for collaboration. Join Bill Risser and Andrew Flachner on this Short Cuts episode of The Real Estate Sessions podcast to learn more about his unique perspective and innovative solutions.

    (00:01:23) RealScout: Enhancing Agent-Client Collaboration

    (00:06:46) RealScout's Collaborative Agent Experience

    (00:09:13) Revolutionary Real Scout Pro Plus Upgrade

    (00:15:04) RealScout's Rapid Growth and Agent Empowerment

    Quotes

    (00:00:00) "It's difficult to maintain contact and relevant contact with everyone in your database frequently enough." - Andrew Flachner

    (00:05:06) "But one of the things that we're learning is that if you are struggling to generate new business in a slow market, there is a huge asset that you're probably ignoring, and that is your database, that is your CRM. And so everything that we've been building and announcing as of late is all geared around how to help agents take this asset and help extract dividends from it." - Andrew Flachner

    (00:11:54) "In terms of AI, I might have a contrarian perspective here. AI is absolutely transformative and I use it in one way or another almost every day. However, in real estate, I have seen a lot of what I'll call brochureware, where you can see a lot of people talking a big game about AI." - Andrew Flachner

    (00:14:22) "The core of what makes an iPhone, an iPhone or iOS, iOS is not AI, AI helps run it, it helps make it a great product, but it is not the product." - Andrew Flachner

    00:01:23 - Special occasions

    Special occasions like Valentine's Day and daylight savings have traditionally been used by real estate agents to stay in touch with their clients. Andrew Flachner, the founder of RealScout, acknowledges the challenge of maintaining contact with everyone in a database. In the past, agents would send Valentine's Day cards and daylight savings reminders to increase touch points. However, Flachner believes there is now a better way, and that's where RealScout comes in. Real Scout aims to empower the relationship between agents and clients by providing a platform for collaboration and relevant touch points. This helps agents extract dividends from their database and improve their online reputation and visibility.

    00:06:46 - RealScout's mission

    RealScout, founded in May 2012, aims to put agents back at the center of the consumer experience. While national portals have helped agents at the top of the funnel, RealScout provides a safe haven for collaboration between agents and clients once they start working together. The company recently launched RealScout Pro Plus, which includes buyer and seller nurture features, as well as a flagship feature called auto nurture that automatically nurtures everyone in an agent's database. RealScout also utilizes artificial intelligence (AI) in their platform, but founder Andrew emphasizes the importance of realistic expectations and thorough testing before fully embracing AI in real estate. The core of Real Scout's success lies in their vision and problem-solving abilities to benefit agents.

    00:09:13 - RealScout's Pro Plus version

    RealScout recently launched Pro Plus, their largest platform upgrade in over a decade. This new version not only nurtures buyers, but also potential sellers in an agent's database. One standout feature is the home value alert, which...