Yvette Stanley discusses Ofsted's annual reportThe Ofsted Interview: social work leaders on the key lessons for children's services add
Yvette Stanley discusses Ofsted's annual report by Community Care
Portsmouth council: 'We know the only way to continue to be good is to aim to be outstanding'The Ofsted Interview: social work leaders on the key lessons for children's services add
Alison Jeffery, director of children and families’ services at Portsmouth council, talks to Community Care about the ‘good’ judgment the service recently received from Ofsted.
The council was praised by Ofsted particularly for its “impressive” quality assurance and its learning and development environment. Jeffery explains how the service implemented these measures, including how it ensures a strong supportive learning environment for its staff, its commitment to restorative practice, bow it has embedded performance management and how it plans to broaden the ranges and approaches social workers can apply.
The full list of questions, posed by Community Care associate editor Sarah Dennis, is:
1) What do you think Portsmouth council has done particularly well since the previous inspection in 2014. Was this reflected in Ofsted’s findings?
2) How was the outcome of the inspection communicated to staff, and how does the senior leadership team keep in touch with frontline staff in general?
3) Reflecting on the inspection process itself, how was this managed by the teams, and what were your perceptions of it?
4) How important has the political and financial support of children’s services from the local authority been and what has this enabled?
5) Turning on to the observations in the report itself, how has the leadership team stabilised the workforce, and how does it manage the recruitment and deployment of agency staff in terms of managing caseloads and continuity?
6) Can we get an example of the direct work that is identified as a strength by inspectors - in terms of how a social worker(s)’ practice has directly helped a family?
7) How does the council apply quality assurance. What is the ‘impressive’ performance framework that has been put in place and where do you think have been the various areas of practice that have improved that Ofsted refers to?
8) Ofsted highlighted the training and development opportunities for staff. How has Portsmouth incorporated and invested in this and what have been the benefits?
9) The way the council approaches permanence has been identified as a strength. How has this been developed?
10) What’s next for Portsmouth and what steps is the service taking to continue performance?
Saknas det avsnitt?
North Yorkshire council: 'Workers need reasonable caseloads. It's not rocket or social work science'The Ofsted Interview: social work leaders on the key lessons for children's services add
Stuart Carlton, director of children and young people's services at North Yorkshire, discusses the services' 'outstanding' Ofsted judgment.
The council is the first to receive an across-the-board 'outstanding' rating under the new Ofsted inspection framework. Carlton explains some of the keys to this success, including no longer using agency staff, having a clear practice model and making sure social workers have reasonable caseloads.
The full list of questions, asked by Community Care associate editor Sarah Dennis, is as follows:
1. North Yorkshire saw a great result in its latest Ofsted inspection, the first council to be judged outstanding across the board, and the leadership team were strongly credited for their ambitious, forward thinking approach. How has North Yorkshire’s senior leadership team been able to achieve such oversight and knowledge of the services, and how does it communicate with the frontline teams and their service users?
2. Given Ofsted’s note regarding your move away from ‘auditing’, we’d be interested to hear about the approach to performance monitoring and management within the council – how has this been implemented and maintained such consistency?
3. How has North Yorkshire’s stable workforce been maintained and what has it taken to get to this point?
4. In terms of the environment for social work teams to work effectively, what would you say are the core requirements, based on the experience at North Yorkshire?
5. Ofsted were particularly complimentary about the council’s No Wrong Door initiative – can you offer some background to this and how it has been so successfully implemented?
6. Similarly with making psychologists available to all fieldwork teams under the PIPA service – what was the rationale behind this and the core benefits – and how is this being further developed?
7. What challenges did the council encounter in incorporating such services – were there risks to compliance and ‘the basics’ in performance in being creative?
8. Finally, what’s next for North Yorkshire – what are you looking at to further develop and maintain performance?