Episodes
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In this podcast, Josh Phegan interviews Kahlia Cordony, founder of Cordony Group, which provides styling and presentation services for properties. Kahlia talks about the psychology behind those often hard conversations about making a property saleable. She details upgrades that can and should be made and notes the importance of timing and urgency. Kahlia steps through the process for requesting and specifying services, defines preparation vs. styling, discusses funding options, and illustrates how Cordony Group positions properties to sell.
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In today's podcast Josh Phegan is joined by Ali Vaez of Active Pipe (Moxiworks). Ali describes how Active Pipe provides real estate agents with the tools to foster and nurture relationships. Ali and Josh discuss ActivePipe's cornerstone data discovery survey tool for persona identification, the importance of updating your email layout templates, why you need to automate your customer communications to build and nurture those relationships, understand the personas inside of your database and use those templates to target them.
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Episodes manquant?
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In today's podcast, Josh Phegan is joined by ID4ME Find Founder and CEO Danny Georgakilas and Executive General Manager Rahul Grover. Danny and Rahul talk about how their data collection service allows agents to visualise their data and consumer intelligence and use that to sell more, build relationships and dominate their market areas. They emphasise their commitment to data security, overview the scope of information available to agents, explain how the platform works, and how iD4ME increases profits.
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This podcast features Josh Phegan talking with CEO Karen Jackson and National Sales Manager Jaryd Gray about the List Now marketing payment agency and how their solutions are easier and smarter for agents and consumers. Karen explains how LN removes pain points and represents security, Jared details how they provide transparency, and they share what their training looks like and how long it takes, how payments are processed, how it looks from agents' and vendors' perspectives, and success stories around use of the List Now platform.
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Today's podcast features Josh Phegan with Sean Scoffield of connectnow, which provides a variety of home moving services for agents, buyers, tenants and sellers. Sean tells how connectnow works with agents and channel partners to make your customer's experience better and what they do beyond property management, and he steps through their notifications process. They discuss engaged leadership, appointed champions, setting clear goals, teams that understand, and key stakeholder relationships.
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In this podcast, Josh Phegan interviews Rhys Rogers and Jon McConkey of Before You Buy. They explain how their data and technology services make the process of buying and selling property more efficient and help agents identify customers with real intent. Rhys and John tell why agents should be transparent about property issues, how they're able to identify buyers/sellers and future landlords and then share those leads with agents, and how they can help improve the effectiveness of customer service and follow-up.
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In today's podcast, Josh Phegan is joined by Steve Osborn, founder of Identity Marketing, which provides marketing to promote and differentiate your brand identity. Steve breaks down the brand development stage, explains what ultimately happens with challenger brands, and why physical marketing is still relevant. They discuss positioning your brand and yourself, getting clarity on what you actually need to do, and Steve details all of the services his company provides for agents and agencies.
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Today's podcast features Josh Phegan with Belinda Sinclair & Angus Ferguson of Domain. Angus overviews their open and connected ecosystem of products for agents, and describes Domain as experts in marketing and workflow. They discuss the problems this software solves, Domain as a partner and not just a supplier, Belinda talks about integrated campaigns and positioning to set the brand experience in the marketplace, they look at the types of audiences and how they target the right audiences for the right properties.
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This podcast features Josh Phegan talking with Chris Booth of Real Flow Finance. Chris talks about solutions Real Flow Finance offers for positioning brand and properties in the marketplace. Josh and Chris discuss challenges around vendor paid marketing, dominating digital for pricing power, facilitating the luxury of choice, streamlining funding assistance and financial services, integrations in place now, and what's on the way for the future.
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Today's podcast features Josh Phegan with Daniel Bignold, CEO of Propps. Daniel explains how Capture-Qualify-Convert works, and presents some of the tools the Propps app makes available to agents. Josh and Daniel discuss the agents' digital profile, registering buyer interest, securing buyer confidence, options for auctions, systemising the offer process, and simplicity of Propps integration and access, for agents and customers.
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In this podcast Josh Phegan interviews Josh Symons, strategic industry principle with MRI Software, a global proptech platform player. Symons talks about the need to build trust with the customer through communication, consistency and visibility. They discuss digital trust and online security, tracking relationships using data lakes, and using AI to automate basic tasks and enhance human productivity, whilst recognising opportunities as well as the attendant pain of change.
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In today's podcast Josh Phegan is joined by Steve Osborn, managing director with Identity Marketing. Steve describes several ways brands differentiate themselves, and how they position themselves and compete in the marketplace. Steve and Josh discuss brand strategy and representation, leveraging video and social media, moving traditional media into the digital space, challenger brands, and making your brand identifiable and accessible with great brand campaigns.
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In today's podcast Josh Phegan is joined by Rahul Grover, general manager for iD4me, a proptech service provider that gives access to the power of data back to the agent. Rahul talks about ways iD4me supports and protects agents, their intuitive search technology, and levels of information they provide. Josh and Rahul discuss agent-generated items of value, making information relevant, profiling customers, and locating absent owners for potential property sales.
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This podcast features Josh Phegan talking with Kahlia Cordony, founder and creative director for the Cordony Group styling agency. Kahlia shares CG's approach to making the process of owning, presenting and selling properties faster and easier, and defines what CG does end-to-end with an emphasis on styling. They discuss levels of agent support, options within the funding model, and tips for getting the most out of your styling team.
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Today's podcast features Josh Phegan with Sean Scoffield of connectnow, a home moving connection service. Sean talks about how connectnow brings value to your brand and customer experience, real estate as an elevated service, and the 9 touchpoints for removing friction from the customer experience. They discuss protecting data privacy and personal information, how they use the net promoter score, the rebate schedule, and the important part connectnow plays in your business.
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In this podcast Josh Phegan interviews Rhys Rogers and Jon McConkey of Before You Bid. Rhys explains how BYB streamlines access to pest and building reports, which enables quicker transactions. Rhys and Jon discuss some of the friction points with agents, available funding options, understanding digital intent, systems for identifying challenges in any market, integrating with the agency CRM, functions of BYB Assist, and how they remove the barriers to making the sale.
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In today's podcast Josh Phegan is joined by Ali Vaez of Activepipe, which provides email marketing to businesses. Ali gives us 8 reasons why you should be using email marketing, and Josh highlights the rise of AI and the power of segmentation. They discuss targeted interactive emails that increase open and click-through rates, scalable cost-effective communication, optimising your datasets, and they step through how Activepipe works and what you can set it up to do.
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In this podcast Josh Phegan interviews Angus Ferguson, head of customer solutions with Domain. Angus describes Domain as a holistic service that helps agents succeed with their businesses. Josh and Angus discuss using digital to streamline workflow, choosing tools vs. toys, integrating the data you have to find listings and make better decisions, and how to access and use the Domain services.
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In this episode Josh Phegan interview Josh Symons of MRI Technologies. Josh's focus is on sales and property management, the lack of alignment between departments and teams, and the challenges of integration. He explains big data and exhaust data, servicing landlords as 4-dimensional customers, why PM needs automation and specialisation, the relationship between tech and PM, better ways to show properties, and how sales has already been using new technologies successfully.
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In this podcast, Josh Phegan interviews Angus Ferguson, Commercial Director of Agent Solutions at Domain Group. In this episode, they look at the real estate process and the tools to help agents move through the processes, from agency agreements to settlement. They look at the future of how people access technology and become aware of the different solution providers available in the marketplace, and the different problems Domain solves in the digital workspace.
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