Episodes

  • Do you want to learn to streamline your communication? Make it simpler and more concise? That's what Geoff Weinstein talks about in this episode.

    Jeff Weinstein, a communications coach and author, shares his journey into the field of communication and the importance of effective communication in maximizing productivity. He emphasizes the impact of vulnerability and fear of public speaking on our ability to communicate.

    Geoff focuses on lean communication, which involves making communication more efficient and effective. He discusses the challenges of email overload and the need to prioritize and streamline communication. Jeff also explores the role of AI in communication and the importance of cutting out fluff to deliver clear and concise messages.

    Learn more about him and his book "Buried Alive: Digging your way out to clear communication" at

    https://www.geoffweinstein.com/

    Chapters

    00:00 The Journey into Communication and the Fear of Vulnerability

    03:57 The Importance of Learning Communication Skills

    06:40 Understanding Lean Communication

    13:22 The Role of Technology in Communication

    21:35 Using AI as a thought partner

    Takeaways

    Effective communication is essential for maximizing productivity.

    Vulnerability and fear of public speaking can hinder our ability to communicate effectively.

    Lean communication focuses on making communication more efficient and effective.

    Email overload is a common challenge that can be addressed by prioritizing and streamlining communication.

    AI can be a valuable tool for brainstorming and content creation, but human input and critical thinking are still necessary.

    Cutting out fluff and delivering clear and concise messages is crucial for effective communication.

    Sound Bites

    "I didn't do any of the stuff that he did here, I didn't prepare, I didn't memorize, I don't even really have a good script to read out."

    "You need to learn how to parlay your expertise into a language that others can understand."

    "Email is anything, but lean. Email is full of waste that needs to be stripped out."

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  • Have you ever thought you were the only person in the room who didn't understand something...but when you asked the questions, found that that no one else understood it either?

    Asking questions requires confidence and can lead to valuable insights and opportunities. Many people are hesitant to ask questions, but those who do often gain respect and create a more open and collaborative environment. Good questions go beyond surface-level understanding and can lead to deeper discussions and problem-solving. It is important to ask questions that are relevant, thoughtful, and show a level of understanding. Handling questions well also requires confidence and the ability to address challenging inquiries. Dismissing or avoiding questions can indicate a lack of confidence or understanding. Asking and answering questions effectively can make a positive impression in job interviews and business meetings.

    If you would like to speak with Jeremy in person on this or any other topic, reach out to him at

    www.NeuroConversantLeadership.com

    Chapters

    00:30 The Importance of Asking Questions

    02:11 The Confidence to Ask Questions

    3:02 Is there such a thing as a dumb question?

    04:10 Asking Good Questions

    07:15 Handling Challenging Questions

    08:45 The Impact of Questions in Job Interviews and Business Meetings

    Takeaways

    Asking questions requires confidence and can lead to valuable insights and opportunities.

    Good questions go beyond surface-level understanding and can lead to deeper discussions and problem-solving.

    Handling questions well also requires confidence and the ability to address challenging inquiries.

    Dismissing or avoiding questions can indicate a lack of confidence or understanding.

    Asking and answering questions effectively can make a positive impression in job interviews and business meetings.

    Sound Bites

    "I didn't know what duration was, so I leaned over and I asked a very experienced advisor next to me, I said, what does duration mean? And he looked at me and said, it's tough to explain."

    "He was so confident that he knew a lot of things that if he didn't know the answer, it was a good question."

    "If you're asking a question out of laziness, it may not be a dumb question, but it's not a good one."

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  • In this conversation, Jeremy and Trent discuss the importance of communication in accounting and how accountants can improve their communication skills. Trent shares his personal journey and how he developed his communication skills. He emphasizes the power of creating one-minute stories and provides tips on how to develop and use them effectively. They also discuss the benefits of exercise in organizing thoughts and reducing filler words. Trent shares information about his books and podcast, as well as his achievements in swimming. The conversation concludes with Trent's advice on communication and how to learn more about him.

    www.TrentTheroux.com

    Takeaways

    Communication is essential in accounting, and accountants can improve their communication skills through practice and specialization.

    Creating one-minute stories with a head, heart, humor, and hard-hitting elements can make communication more engaging and memorable.

    Exercise, such as running or swimming, can help organize thoughts and reduce filler words in presentations.

    Storytelling is a powerful tool in communication, allowing complex ideas to be understood by a wider audience.

    Chapters

    00:00 Introduction and Background

    00:36 The Importance of Communication in Accounting

    03:19 Specializing and Building Expertise

    04:02 The Power of Confidence in Communication

    06:09 Creating One-Minute Stories

    07:39 Practicing and Using Stories in Networking

    10:00 Using Personal Traits to Develop Stories

    11:52 The Power of Storytelling in Communication

    13:15 Finding Inspiration and Ideas through Exercise

    15:20 Organizing Thoughts and Eliminating Filler Words

    18:09 The Importance of Practice in Communication

    19:36 Trent's Books and Podcast

    23:05 Trent's Swimming Achievements

    27:06 The Joy of Watching Children

    29:28 Antonin Scalia as a Great Communicator

    30:40 Creating One-Minute Stories as Communication Advice

    31:01 How to Learn More about Trent

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  • In this episode, Jeremy discusses how people use labels to win political arguments and the negative impact of weaponizing words. He shares personal experiences where labels were used against him and emphasizes the importance of avoiding labels in conversations. Jeremy encourages listeners to focus on specific topics and avoid broad assumptions. He also asks for listeners' help in sharing interesting bromides for a future episode.

    Chapters:

    00:42 Why politicians use labels

    01:36 Weaponize vs. Weaponise

    02:05 Being labelled a "Fan of Ayn Rand"

    03:05 "I know all I need to know..."

    04:08 Political debate and being labelled a "liberal"

    06:03 Challenge not to use labels

    06:50 Future episode on Bromides...I need your help!

    Takeaways

    Labels are often used in politics to paint a broad picture of opponents and avoid discussing actual issues.

    Labels can carry assumptions and baggage that hinder productive conversations.

    Avoid using labels in conversations and ask others to clarify what they mean by a label.

    Focus on specific topics and avoid broad assumptions when discussing politics or contentious subjects.

    Bromides, or common sayings, can be unhelpful and prevent meaningful discussions.

    Keywords

    labels, political arguments, weaponizing words, assumptions, conversations, bromides

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  • Brendan Kumarasami, founder of MasterTalk, shares his journey from studying accounting to becoming a speech coach. He discusses the importance of communication skills for STEM professionals and offers three key tips: the random word exercise, the question drill, and the video message. Brendan emphasizes the need for engineers to develop their communication skills in order to advance in their careers and become effective leaders. He also highlights the importance of motivation in overcoming communication challenges.

    Learn more about Brenden at https://www.rockstarcommunicator.com/

    where you can sign up for a free online workshop.

    Or you can send him a message on Instagram at

    https://www.instagram.com/masteryourtalk/

    Chapters

    00:00 Introduction and Background

    01:06 Discovering a Passion for Communication

    03:00 The Importance of Adaptability in Business

    03:29 The Challenge of Open-Mindedness

    04:26 The Evolution of MasterTalk

    05:25 Targeting Specific Clientele

    06:19 Becoming a 1% Communicator

    07:33 The Random Word Exercise

    08:52 The Question Drill

    10:38 The Video Message

    12:23 The ACE Framework for Meetings

    13:42 Reflecting on Difficult Questions

    14:48 Getting to the Point in Communication

    17:00 The Three Balls to Juggle in Communication

    19:07 Overcoming the Fear of Extemporaneous Speaking

    20:14 Stepping Out of Comfort Zones

    21:46 The Importance of Communication in STEM Fields

    25:31 Favorite and Dream Travel Destinations

    26:34 Favorite Communicator: Tony Robbins

    29:19 How to Connect with Brendan

    Takeaways

    Developing communication skills is crucial for STEM professionals to advance in their careers and become effective leaders.

    Three key tips for improving communication skills: the random word exercise, the question drill, and the video message.

    Motivation plays a significant role in overcoming communication challenges.

    Effective communication involves acknowledging, counting, and evaluating updates in meetings, as well as actively listening and asking meaningful questions.

    Tony Robbins is recognized as a great communicator for his ability to engage and energize audiences.

    Reflecting on how your life would change as an exceptional communicator can provide intrinsic motivation to improve.

    Keywords

    communication skills, STEM professionals, speech coaching, random word exercise, question drill, video message, motivation

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  • Triggers, like stress, can be good or bad. They are stimuli that spark intense emotions. Negative triggers can be caused by various factors, such as past experiences or body image issues. In conversations, common triggers include feeling invisible, dismissed, or controlled. It is important to be mindful of the impact of our words and to ask questions to clarify intentions. When triggered, taking deep breaths and asking oneself and the other person questions can help diffuse the situation. Positive triggers, such as certain smells or music, can also evoke strong emotions.

    Chapters

    00:51 Triggers, like stress, can be good OR bad

    02:01 Common triggers in conversation

    04:07 The Impact of Triggers

    07:32 Some Positive Triggers

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  • Carlos Alvarenga, author of The Rules of Persuasion,discusses the importance of persuasion in effective communication. He explainsthat persuasion is a demonstration that something is true or appears to betrue, and it can be achieved through the character of the speaker, thearguments presented, and the emotions evoked. Alvarenga emphasizes the need forauthenticity in persuasion and cautions against using fake emotions orsentimentality. He also highlights the importance of understanding the audienceand tailoring the message to their needs and preferences.

    Learn more about Carlos at

    https://www.carlosalvarenga.com/

    Sound Bites

    "Persuasion is chemistry with language."

    "The words in the card that were printed at the factoryare sentimental. What you write into the card is emotion."

    "Think about what must be true in order for any messagethat you're gonna give to work."

    Chapters

    00:00 Introduction and Background

    01:22 The Journey to Writing The Rules of Persuasion

    04:31 The Need for Persuasion in the STEM Fields

    06:35 The Definition of Persuasion

    07:41 The Three Modes of Persuasion

    09:35 The Innate and Learned Skills of Persuasion

    10:42 The Dark Side of Persuasion

    12:05 Using Persuasion to Interpret Political Messages

    12:54 The Transition from Technical Expertise to Leadership

    17:07 The Power of Personal Stories in Persuasion

    24:31 The Difference Between Sentimentality and Authentic Emotion

    24:38 Tailoring Communication for Different Audiences

    27:07 Three traits in a great communicator

    29:24 Simple vs. Easy

    31:31 Conclusion and How to Connect with Carlos Alvarenga

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  • In this episode, Jeremy discusses the popularity of the TV show 'The Big Bang Theory' and how it resonates with viewers because of the unique and quirky characters. He emphasizes that everyone is unique and encourages embracing and understanding the differences in others. Jeremy suggests two courses of action: embracing differences by finding out what others are passionate about and why, and finding your own people by joining specific interest groups. By doing so, you can discover hidden overlaps and build connections with others.

    Chapters

    00:00 Introduction

    01:42 The Appeal of Unique and Quirky Characters

    3:53 Two courses of Action

    3;55 First - find the overlap

    7:10 Second - find your people

    09:15 Conclusion

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  • Summary

    Nic Redman, a spoken voice and recording coach, discusses the importance of voice training and communication in corporate environments. She emphasizes the need to focus on the impact and emotional connection in communication rather than just the technical aspects. Redman highlights the significance of vocal warm-ups to prepare the voice and release tension. She suggests quick and easy exercises that can be done anywhere. Redman also emphasizes the holistic nature of voice, involving the body, mind, and breath. She explains how pitch and variety play a role in effective communication, and encourages authentic expression to make the listener feel something. The principal themes of the conversation are the connection between voice and childhood habits, the importance of releasing tension and exploring vocal expression, and the value of authenticity in communication. The speaker emphasizes that childhood experiences and upbringing can shape one's voice and professional path. They also discuss the need to release tension and explore dormant aspects of the voice to achieve vocal variety and movement. The speaker provides exercises for tongue and jaw release. They advocate for valuing one's own voice and using it authentically in corporate environments.

    Find out more about Nic at

    https://nicolaredman.com/on-the-mic-book/

    https://www.linkedin.com/in/nic-redman-voice-podcast-recording-coach

    https://www.instagram.com/nicredvoice/

    Chapters

    00:00 Introduction and Background

    01:26 The Importance of Emotional Impact in Communication

    06:22 Silent Warm-up Exercises for Public Settings

    08:11 The Connection Between Voice Warm-ups and Tension Release

    09:16 Relaxing into Communication and Overcoming Nervousness

    11:03 The Relationship Between Tension and Pitch

    12:27 The Importance of Variety in Communication

    16:10 Expressiveness and Releasing Emotion in Communication

    19:09 Exercises for Releasing Tongue and Jaw Tension

    24:14 Finding Nic Redman and Her Work

    26:07 Favorite Travel Destinations

    27:25 A Fantastic Communicator: Mari Black

    28:45 Valuing Your Presence in Communication

    29:59 Please give me a review!

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  • Jeremy announces a name change for the podcast to 'NeuroConversant Leadership' and explains the reasoning behind it. He discusses the need to consolidate his online presence and create a unified message. Jeremy shares his interest in communication and leadership, particularly in the context of neurodiversity. He highlights the communication challenges faced by engineers and the importance of effective communication in the STEM workplace. Jeremy explains the concept of neurodiversity and advocates for its inclusion in diversity, equity, and inclusion efforts. He emphasizes the need for neuroconversant leaders in STEM fields and announces the launch of a new webpage. Jeremy concludes by previewing the upcoming guest and future plans for the podcast.

    Takeaways

    Consolidating online presence and creating a unified message is important for effective communication.

    Understanding and communicating across neurodiversity is crucial for leaders in the STEM workplace.

    Engineers and other STEM professionals may face challenges in communicating with non-technical colleagues.

    Neurodiversity should be included in diversity, equity, and inclusion efforts.

    Chapters

    00:00 Introduction and Name Change

    00:29 Consolidating Online Presence

    02:42 Communication Challenges for Engineers

    04:17 Understanding Neurodiversity

    05:48 Inclusion of Neurodiversity in DEI Efforts

    06:35 Communication Challenges in STEM Fields

    07:25 Focus on NeuroConversant Leadership

    08:15 What happens now?

    8:35 Upcoming Guest and Conclusion

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  • This episode explores how to make people want to pay attention and listen to what you have to say. It emphasizes the importance of understanding that people are self-centered and suggests making conversations relate to them. The episode provides an example of how to frame a conversation to highlight what's in it for the listener. It also discusses the use of hooks to capture attention and shares tips for telling interesting stories. The episode concludes by recommending listening to Episode 10, and getting Chris Fennings book called The First Minute

    https://chrisfenning.com/

    00:00 Introduction: Importance of Getting Attention

    00:25 People are Self-Centered

    00:55 Make it Relate to Them

    02:28 Start with a Hook

    03:28 A fact Jeremy thinks is interesting

    04:49 Further Resources

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  • In this episode, Jeremy interviews Dr. Gary Simonds, a neurosurgeon, professor, and author, about the challenges of communication in the medical field and beyond. Gary discusses how the specialized training of surgeons can hinder their ability to communicate effectively with patients and offers insights into improving communication skills. He emphasizes the importance of listening, preparing for difficult conversations, and using humor to connect with others. Gary also shares his expertise on burnout and resilience, providing strategies for preventing and addressing burnout in various professions. Overall, this conversation highlights the significance of effective communication in building relationships and navigating challenging situations.

    You can learn more about Gary, and connect with him at

    https://garyrsimonds.com/

    In this episode

    00:30 Gary's background

    01:22 Surgeons and Communication

    03:08 The Language of Medicine

    07:24 Emotionally Charged Conversations

    09:48 Preparing for Difficult Conversations

    12:30 The Importance of Listening

    15:42 Body Language

    17:30 Gary's Book on Burnout

    21:15 Building Resilience to Prevent Burnout

    24:00 Taking Control of External stressors, the 90/10 rule

    27:07 Travel destinations

    28:22 Great Communicators

    30:00 Communication Advice: Listening and Humor

    31:37 Gary asks Jeremy HIS answers to the 3 questions

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  • Summary

    In this episode, Jeremy talks about some of the most popular male actors and what they have in common. He highlights the unique voices of actors like Sylvester Stallone, Christopher Walken, and James Earl Jones. Jeremy then introduces the five elements of voice usage: pitch, pace, pauses, tone, and inflection. He explains how each element can be used effectively to enhance communication. Jeremy encourages listeners to record and analyze their own voices to improve their communication skills.

    Takeaways

    Male actors with interesting voices tend to be more popular.

    The five elements of voice usage are pitch, pace, pauses, tone, and inflection.

    Recording and analyzing your voice can help improve your communication skills.

    Matching your tone with your words is crucial for credibility.

    Chapters

    00:00 The Importance of Voices in Male Actors

    02:18 The Five Elements of Voice Usage

    03:48 Pitch and Pace

    04:44 Pauses and Tone

    06:20 Inflection and Meaning

    07:13 Recording and Analyzing Your Voice

    08:38 Applying Voice Techniques

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  • In this episode, Jeremy interviews Dr. Matt Zakreski, a clinical psychologist and expert in working with neurodivergent people. They discuss the concept of neurodiversity and the differences between neurodivergent and neurotypical brains. Dr. Matt emphasizes the importance of finding one's community and embracing individual strengths and weaknesses. He also shares insights on effective communication strategies, such as meta-communication and the power of talking about talking. Throughout the conversation, Dr. Matt draws from his personal experiences and expertise to provide valuable advice and perspectives.

    You can learn more about Dr. Matt at

    https://www.theneurodiversitycollective.com and

    https://www.drmattzakreski.com/

    Neurodivergent brains are outside expected thought and behavior patterns, representing about 30% of the population.

    The systems and structures in place are often designed for neurotypical individuals, making it challenging for neurodivergent people to fit in.

    Finding your community and embracing your strengths can lead to greater satisfaction and success in life.

    Chapters

    01:04 Understanding Neurodivergent People

    02:32 Neurodivergent Brains vs Neurotypical Brains

    03:54 Challenges Faced by Neurodivergent People

    05:24 The Experience of Growing Up Neurodivergent

    06:58 The Importance of Finding Your Community

    08:36 Embracing Third Door Solutions

    10:23 Navigating Leadership and Management Roles

    14:04 The Importance of Meta-Communication

    17:54 Different Communication Styles and Preferences

    23:13 The Desire to Fit In and Masking

    26:51 Personal Experience and Expertise

    29:22 The Impact of Scott Barry Kaufman

    34:15 The Power of Meta-Communication

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  • In this episode Jeremy talks about some changes to the Podcast, one he has made, one he chose not to make...and one that he wants your feedback on!

    Those changes are largely due to feedback, so he spends a lot of time talking about how to get better at receiving feedback and using it. He also talks about how to give feedback in a way that is easier to receive.

    He talks about feedback he has gotten, which has changed how he is doing this very podcast. Unfortunately, he is getting over a chest cold and had a few coughing fits that had to get edited out.

    Lastly, he talks about potential new names for this podcast...and he wants YOUR feedback.

    Please vote in the survey below, or send him an email to [email protected]

    Your input is very valuable!

    In this episode:

    00:00 Introduction to How to Talk to Weirdos

    00:57 Changes in the Podcast

    01:26 Active Listening and Feedback

    03:25 Tips for Receiving Feedback

    05:21 Tips for Giving Feedback

    07:50 Example of Receiving Feedback

    09:28 Making Changes Based on Feedback

    10:45 Considering a Name Change for the Podcast

    13:35 Requesting Feedback on a possible name change

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  • In this episode, Jeremy interviews Katja Schleicher, a communications trainer and consultant. They discuss various aspects of effective communication, including intercultural communication, agile communication, and the power of narrative. They also explore the importance of listening skills, balancing big picture and detail-oriented communication, and adapting communication to different audiences. Katja emphasizes the value of talking and resolving conflicts, as well as the significance of effective communication in relationships. She shares her favorite travel destinations and highlights the importance of starting conversations and being polite in communication.

    You can reach her at https://www.katjaschleicher.com/In this episode:

    00:30 Introduction and Background

    02:15 Impact Communications and Intercultural Communication

    03:47 Agile Communication

    05:44 The Power of Narrative in Communication

    08:44 Communication in Leadership Positions

    11:22 The Importance of Listening Skills

    12:40 Balancing Big Picture and Detail-Oriented Communication

    16:45 Cultural Differences in Communication

    19:45 Adapting Communication to Different Audiences

    23:03 The Power of Talking and Resolving Conflicts

    26:34 The Importance of Effective Communication in Relationships

    29:58 The Value of Checking In and Asking for Understanding

    33:18 Favorite Travel Destinations and Great Communicators

    37:11 Communication Advice: Start Talking and Be Polite

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  • In this episode, Jeremy emphasizes the importance of listening in effective communication. He highlights how listening plays a significant role in personal and professional relationships, and how it can impact productivity and engagement. Jeremy also discusses the challenge of listening, as our brains tend to get distracted easily. He suggests techniques for deep listening, such as paying attention to the shape, tone, and pauses in speech. Additionally, he encourages listeners to listen with their eyes and observe non-verbal cues. Jeremy concludes by providing practical tips for maintaining attention and actively listening to others.

    For a PDF with seven steps for better listening, go to www.JeremyDoranSpeaks.com, click on the contacts tab and request the PDF. You can also sign up for a workshop on his webpage, and if you use "weirdo" as a promo code, you will get 10% off!

    In this episode:

    00:00 The Importance of Listening

    01:29 Listening in Personal and Professional Life

    02:14 The Challenge of Listening

    03:39 Deep Listening

    05:10 Listening with Your Eyes

    06:09 Maintaining Attention

    07:03 Practical Tips for Active Listening

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  • Victoria Pelletier, founder and CEO of Unstoppable You, discusses her upcoming book 'Influence Unleashed' and the importance of personal branding. She emphasizes the need for authenticity, vulnerability, and storytelling in building a personal brand. Victoria also highlights the significance of diversity and inclusion in business and the role of personal stories in fostering connection and trust. She shares insights on legacy and impact, encouraging individuals to think about their long-term goals and the mark they want to leave on the world.

    You can learn more about Victoria at https://victoria-pelletier.com/

    In this episode:

    00:30 Introduction and Background

    02:12 Writing the Book 'Influence Unleashed'

    03:46 Lessons from Recording an Audiobook

    06:08 The Importance of Personal Branding

    07:56 Defining Legacy and Impact

    10:36 The Importance of Vulnerability and Authenticity

    13:01 Promoting Diversity and Inclusion in Business

    16:45 Using Personal Stories in Business

    21:53 Sharing Failures and Lessons Learned

    25:54 Favorite Travel Destinations

    26:59 Great Communicator: Barack Obama

    27:31 Communication Advice: The Power of Storytelling

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  • In this conversation, Jeremy discusses the importance of physical and verbal poise in various communication settings. He emphasizes the significance of volume, ending sentences with confidence, and speaking from the diaphragm. Jeremy also highlights the impact of posture on voice quality and suggests using standing and movement to enhance communication. Finally, he emphasizes the importance of enunciating and maintaining poise in sales pitches, team meetings, and presentations.

    It's a short episode, and he is trying out a clip on microphone rather than his usual mic. Plus he has 2 cameras because he wants to be able to move around. Will probably go back to the regular microphone next time, but worth experimenting!

    Chapters

    00:57 The Importance of Physical and Verbal Poise

    02:25 Volume and Ending Sentences with Confidence

    03:25 Speaking from Your Diaphragm

    04:16 The Impact of Posture on Voice

    05:13 Using Standing and Movement to Enhance Communication

    06:13 Enunciating and the Importance of Poise

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  • Summary

    In this episode, Lauren Larson, a program manager with a background in engineering and management, discusses her experiences in managing engineers and non-technical people. She highlights the differences in communication styles and the importance of understanding and adapting to them. Lauren also shares insights on how to effectively respond to complaints and identify the underlying needs of the person making the complaint. She emphasizes the value of listening and offers advice on how to improve communication by listening more and truly understanding others. The episode concludes with a discussion on travel experiences and the importance of open and candid conversations in personal relationships.

    You can reach out to Lauren at https://www.linkedin.com/in/lauren-m-larson/

    Takeaways

    Understanding and adapting to different communication styles is crucial when managing engineers and non-technical people.

    When responding to complaints, it is important to identify the underlying needs of the person making the complaint and provide the appropriate response (sympathy, advice, validation, empathy, or resolution).

    Listening more and truly understanding others is a key communication skill that can improve relationships and resolve conflicts.

    Open and candid conversations are essential in personal relationships to build trust and create a safe space for communication.

    Chapters

    00:30 Introduction and Background

    01:39 Managing Engineers vs Non-Technical People

    03:31 Dealing with Different Departments

    04:59 Setting Ground Rules for Meetings

    06:33 Understanding and Responding to Complaints

    08:38 Different Reasons for Complaints and Responses

    11:18 Rephrasing Complaints and Asking Questions

    14:34 Taking Responsibility for Communication

    18:07 Taking Complaints Personally

    19:37 Bringing Work Lessons Home

    20:31 Learning Communication Skills

    23:08 Lessons from Work and Personal Life

    26:52 Favorite Travel Experience and Dream Destination

    28:08 Great Communicator

    29:28 Communication Advice

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