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  • With Cornell Tech and SC Johnson College of Business professor Karan Girotra, we will look closely at late-breaking technical advances in generative AI, including new video capabilities, autonomous agents and AI-enabled robotics as well as the impending arrival of the next generation of models.

    Plus, we’ll highlight how organizations in finance, health, education, media and manufacturing are using these technologies in clever ways. We’ll also chart a path for the next generation of use cases — ones that go beyond using assistants to enhance individual productivity.

    What You'll Learn

    Recent advances in the technical capabilities of generative AIHow leading organizations in finance, health, education, media, and manufacturing are using AIHow to identify new use cases for AI in your businessWhat's coming next in the world of AI

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Karan Girotra is an author of three online programs:

    Generative AI for ProductivityAI for Digital TransformationDigital Leadership

    Learn more about all of our generative AI certificate programs.

    Follow Girotra on LinkedIn and X.

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

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  • Many employees are surprised to learn that they don’t enjoy the free speech rights they thought they were entitled to at their jobs. In some cases, workers actually have fewer rights than previously believed. Suddenly, we’re looking to employment law for answers.

    Join Cathy Creighton ‘87, a labor relations expert and director of the Cornell ILR Buffalo Co-Lab, to examine employment law and employees’ legal rights at work. Whether you are an employee or an employer, you may be surprised by what you’ll discover about free speech rights at work in the United States.

    What You'll Learn

    What legal rights you have in the workplaceHow the Constitution protects — or does not protect — your rights at workWhat legal remedies you have if you are retaliated against or fired for protesting at workWhat your rights are after termination

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. The Buffalo Co-Lab is part of the Cornell ILR School, a leader in employment and labor relations education. Nearly two dozen certificate programs from the ILR School are open for enrollment, including:

    Employment LawEmployee Relations and InvestigationsHuman Resources ManagementStrategic Human Resources LeadershipDiversity, Equity and Inclusion for HR

    Discover more human resources certificate programs on the eCornell website.

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

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  • Although hybrid teams can offer a number of benefits, leaders often find that the practices they have come to depend on for managing in-person teams do not translate well to the hybrid context. And with hybrid team management being the responsibility of both leaders and team members alike, where can you look for opportunities for improvement?

    Join professor Brad Bell, director of the Center for Advanced Human Resource Studies at Cornell’s ILR School, as he reviews the top five ways that hybrid teams are mismanaged and presents strategies for creating a high-functioning work mode for all team members.

    What You'll Learn

    How leading hybrid teams is similar to but also different from leading traditional, in-person teamsHow to establish a hybrid team identity and facilitate shared understandingStrategies for supporting the social climate of your hybrid teamHow to encourage team members to participate in the leadership processHow to improve virtual interactions through an agile technology infrastructure

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Brad Bell is an author of seven programs:

    Hybrid Work StrategyAdministrative Management ProgramHR AnalyticsRecruiting and Talent AcquisitionHR TransformationHuman Resources ManagementStrategic Human Resources Leadership

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

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  • Susanne Bruyère, a professor of Disability Studies and academic director of the K. Lisa Yang and Hock E. Tan Institute on Employment and Disability at the Cornell ILR School, traces the opportunities and challenges encountered across the employment process in designing and implementing neurodiversity-affirmative hiring initiatives. Bruyère addresses the importance of creating a workplace culture that embraces a diverse workforce, including those who are neurodivergent.

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Susanne Bruyère is an author of the Diversity, Equity, and Inclusion: Building a Diverse Workforce certificate program. Other relevant Cornell online courses include Workplace Disability Inclusion and Autism at Work.

    Reading List and Resources

    “Neurodiversity in the Workplace: Interests, Issues, and Opportunities” by Susanne Bruyère and Adrienne Colella (available at a 20% discount with the code FLA22)Employer Assistance and Resource Network on Disability Inclusion – Neurodiversity in the WorkplaceAutism Transition to Adulthood InitiativeDisability:IN Neurodiversity @ Work RoundtableCollege Autism NetworkNeurodiversity Hub (Australia)Autistic Self Advocacy Network – Identity-first LanguageDisabled World – What Is: Neurodiversity, Neurodivergent, Neurotypical

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

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  • Cornell Tech and SC Johnson College of Business professor Karan Girotra joins the Cornell Keynotes podcast to explore what’s new in the world of AI, including updates on Apple Intelligence, Anthropic and advancements in China. We examine late-breaking technical advances in generative AI such as new video capabilities, autonomous agents, robotics and the next generation of models.

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Karan Girotra is an author of three online programs:

    Generative AI for ProductivityAI for Digital TransformationDigital Leadership

    Learn more about all of our generative AI certificate programs.

    Follow Girotra on LinkedIn and X, and register to attend his upcoming AI Today Cornell Keynote.

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • Inventions can make day-to-day life easier or revolutionize industries. However, most novel ideas wither on the vine. In this episode of the Cornell Keynotes podcast from eCornell, professor Richard Cahoon from the global development department at the Cornell College of Agriculture and Life Sciences joins host Chris Wofford to discuss how creativity can shift a good idea that might be a flash in the pan to a great idea that stands the test of time.

    Key Timestamps

    03:45 - Cahoon’s background and international work in technology transfer07:33 - Creativity’s role in invention as a catalyst to validation and longevity11:10 - Right brain/left brain dichotomy and metacognition (thinking about your own thinking)14:52 - “Inventiveness analysis” and “failed” inventions—like Post-it® Notes19:13 - Blending analytical and creative thinking as entrepreneurs or intrapreneurs20:55 - Jumping to conclusions21:40 - Intellectual lenses and value proposition24:05 - Entrepreneurial mindset in team dynamics26:40 - Getting support for entrepreneurial endeavors through angel investors and networking28:15 - Impact of AI on inventiveness and innovation30:23 - Collecting the dots (data) and connecting the dots by looking for patterns36:20 - Finding the target audience for your invention39:04 - Maintaining momentum with your invention and knowing when to set things aside42:35 - Common mental blocks that can inhibit the creative process

    Relevant eCornell Programs

    Learn more in Cahoon’s Invention and IP Management online certificate program and these technology, leadership and business programs from eCornell:

    Innovation StrategyIntrapreneurshipStartup Funding and FinanceInnovation and Entrepreneurship in Emerging Markets

    Reading List and Resources

    “A Whole New Mind: Why Right-Brainers Will Rule the Future” by Daniel H. Pink“Mindset: The New Psychology of Success” by Carol Dweck“The Power of Mindfulness” by Nyanaponika TheraGoogle PatentsUnited States Patent and Trademark Office - Prior Art Search

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • As co-founder of Eisengard AI, Clarence Lee spends his workdays examining how businesses can leverage cutting-edge artificial intelligence (AI) technology to improve their workflows. The use cases for marketing and sales are abundant — from copywriting, A/B testing and customer relationship management to pipeline operations, pitching and cold call strategy. Lee, a former professor at Cornell’s SC Johnson College of Business, shares how companies can apply academic theory to create AI business frameworks for those routine lead- and revenue-generating practices in this episode of the Cornell Keynotes podcast from eCornell.

    In conversation with host Chris Wofford, Lee explores:

    The importance of prioritizing customer and stakeholder outcomesAI applications for customer lifetime value and customer-based corporate valuationHow AI can help workers map their daysTime freedom gained from AIThe future of AI agents and possibilities of AI org chartsDifferences between smart AI and wise AIPersonalized AI that knows youSales and marketing pain points that can be addressed with AIOpportunities for AI to guide corporate leaders as external consulting firms doRetrieval-Augmented Generation (RAG) systemsMental modeling of what’s important — and what’s not — in accomplishing work tasksHow AI frameworks could be used for eCornell learners

    Discover the latest best practices for AI in eCornell certificate programs:

    Designing and Building AI SolutionsGenerative AI for ProductivityAI StrategyAI for Digital TransformationApplied Machine Learning and AI

    Additionally, Clarence Lee is an author of five marketing certificate programs:

    Marketing AIDigital Marketing 360Growth MarketingIntegrated Marketing 360Digital Marketing

    Learn more about Lee on his website and get the latest updates from his company at eisengard.ai.

    Books and authors mentioned in this episode:

    “Principles” by Ray Dalio“How Brands Grow” by Byron Sharp“Tribe of Mentors,” “Tools of Titans,” and “The 4-Hour Workweek” by Tim Ferriss

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the Keynote.

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  • Concern about honey bees, and the possibility of human extinction, has swept the nation. Marina Caillaud, Ph.D., a lecturer in the Department of Entomology at Cornell University’s College of Agriculture and Life Sciences, shares the facts about the state of bees in the U.S. and around the world in this episode of the Cornell Keynotes podcast from eCornell.

    Her conversation with Marc Faris, an instructional designer for eCornell’s Bees and Us course, covers:

    Colony collapse disorder observed in 2006Causes of the decline in managed honey bee colonies in the U.S.Global increases in managed honey bee colonies, particularly in AsiaSignificance of pollination in our ecosystemStressors on honey bee colonies: pests and parasites, pesticides and poor nutritionDiversity of bee species around the world, including 4,000 different types in the U.S.Endangerment of bumblebee speciesEffects of habitat loss on non-honey bee speciesSteps individuals can take to protect beesProper removal of honey bees from houses

    Learn more in the Bees and Us online course, co-authored by Caillaud, and in eight other beekeeping programs from eCornell.

    Read recent news and research about bees:

    “Honeybees Invaded My House, and No One Would Help” (The New York Times)"450,000 honeybees have been occupying the walls of this home for 35 years. They just got rehomed" (CNN)Rusty Patched Bumble Bee (U.S. Fish & Wildlife Service)Pollinator Conservation Resource Center (Xerces Society for Invertebrate Conservation)Honey: Annual report of the number of colonies producing honey (U.S. Department of Agriculture)Honey Bee Colonies (U.S. Department of Agriculture)Managed Colonies Over Time (Food and Agriculture Organization of the United Nations)“Worldwide occurrence records suggest a global decline in bee species richness” (One Earth, Volume 4, Issue 1 – ScienceDirect)“Global Consequences of Land Use” (Science, Volume 309, Issue 5734)

    Read more about pollinator-friendly native plants in your region of the U.S.

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  • Some business leaders believe artificial intelligence is set to replace human workers in the not-so-distant future. Time will tell. In the interim, advances in AI are helping professionals streamline their daily workflows in exciting ways.

    In this episode of the Cornell Keynotes podcast, Karan Girotra — the Charles H. Dyson Family Professor of Management and professor of operations, technology and innovation at the Cornell SC Johnson College of Business and Cornell Tech — explains the current capabilities of AI and shares the most newsworthy updates about the technology. His conversation with host Chris Wofford covers:

    Recent announcements from OpenAI, Microsoft and GoogleAdvantages Microsoft and Google have over OpenAIAdvancements in making AI more like the human brainIntegration of classification and generation capabilitiesImprovements to reduce latency in generative AIDistinctions between small and large language modelsAI agents and the task plans they can createReductions in cost as the technology improvesEthical concerns and unintended consequencesScience fiction’s influence on society’s understanding of AI“Scalable dumbness” vs. sentient brillianceValue of AI as a general-purpose technology in businessAI experiments and endpoints for businessesReducing anxiety and fear of AI among employeesStructures of change, innovation engines and intelligent failure

    The Cornell Keynotes podcast is brought to you by eCornell, which offers more than 200 online certificate programs to help professionals advance their careers and organizations. Karan Girotra is an author of three online programs:

    Generative AI for ProductivityAI for Digital TransformationDigital Leadership

    Follow Girotra on LinkedIn and X, and register to attend upcoming Cornell Keynotes in his AI Today series:

    July 1, 2024August 12, 2024

    Learn more about OpenAI:

    Introducing GPT-4o PlaylistSpring Update

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • The Federal Trade Commission (FTC) estimates that one in five American employees are bound by noncompete agreements that impose time or location restrictions on their ability to pursue work with or create competitor companies. In April, the FTC issued a rule banning noncompetes with the intent to “generate over 8,500 new businesses each year, raise worker wages, lower health care costs and boost innovation.”

    Will a court issue an injunction against the rule? Does the FTC even have the power to make the call on noncompetes?

    In this episode of the Cornell Keynotes podcast from eCornell, Stewart J. Schwab, the Jonathan and Ruby Zhu Professor of Law at Cornell Law School, joins host Chris Wofford to discuss these issues. The conversation covers:

    Schwab’s approach to teaching noncompete agreementsEmployee duty of loyaltyPurposes of noncompete agreements for employersInfamous noncompetes at Jimmy John’s and AmazonApplications of antitrust law in the labor marketOrganized labor and workers’ rightsNon-disclosure, non-solicitation and training reimbursement agreementsPotential for injunctions and decisions from Congress and the Supreme Court

    Read about the FTC’s final rule on noncompetes.

    Explore employee duties, including noncompetes, wage and benefit regulations, anti-discrimination principles and more in Stewart J. Schwab’s Employment Law for Leaders online certificate program from eCornell.

    Interested in other aspects of law and business? Consider these programs:

    Legal EssentialsEmployment LawLabor RelationsEmployee Relations and Investigations

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • In this episode of the Cornell Keynotes podcast, Marielena HincapiĂŠ, Distinguished Immigration Fellow and Visiting Scholar at Cornell Law School, interviews Jonathan Blitzer, staff writer at The New Yorker and immigration expert, on his recently published book Everyone Who Is Gone Is Here: The United States, Central America, and the Making of a Crisis. They discuss how the politics and policy of immigration in the United States have been forged from the 1980s to the present, offering a look at living history, told through individuals from El Salvador, Guatemala and Honduras who’ve had to risk everything to save themselves and those around them.

    Co-sponsors:
    Cornell Law School Migration and Human Rights Program
    Cornell Migrations Initiative
    Cornell Latino Studies Program
    National Immigration Law Center (NILC)
    Migration Policy Center (MPI)
    FWD.us

    To learn more about immigration law and policy, check out eCornell’s immigration law certificate program.

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  • Unionization is shaking up the auto industry, delivering meaningful gains toward fair pay and other benefits for workers in the U.S. The efforts are particularly significant in the South where a legacy of racist labor laws continues to propagate disparity within the workforce.

    In this episode of the Cornell Keynotes podcast from eCornell, Andrew Wolf, a professor of global labor and work at Cornell’s ILR School, delivers insights on the recent union vote at the Volkswagen plant in Chattanooga, Tennessee, and the implications for similar efforts led by auto workers – and employees in any industry – in the South and beyond.

    Hosted by Keynotes senior producer Chris Wofford, this episode explores:

    The UAW victory at the Volkswagen plant in Chattanooga, TN on April 19th Right-to-Work and Jim Crow laws, and the Southern Discount What to expect for the UAW vote at Mercedes plants in Tuscaloosa, ALThe future of the auto industry and auto unions with the shift towards electric vehicles

    Learn more in Andrew Wolf’s April 2024 Vox interview covering the potential impact of Volkswagen’s unionization in Tennessee on auto workers across the nation.

    Follow Wolf on X (formerly Twitter).

    Enroll in eCornell’s labor relations certificate program, and check out other law and human resources online certificate programs to discover the latest best practices for labor-related legal issues in the workplace.

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • Current legal and political challenges to diversity, equity and inclusion (DEI) programs are causing confusion for employers that want to act on good intentions toward equal opportunity in talent acquisition and retention.

    In this episode of the Cornell Keynotes podcast from eCornell, Paul Wagner, an adjunct assistant professor at the Cornell Nolan School and shareholder in Stokes Wagner law firm, and Holly Lawson, SVP of human resources for Noble House, join guest host David Sherwyn, the John and Melissa Ceriale Professor of Hospitality Human Resources and a professor of law at the Nolan School, to explore how organizations can navigate shifting legal approaches to DEI.

    This episode covers the:

    Civil Rights Act of 1991, the mixed motive standard and its early effects on employment discrimination casesEvolution of DEI policies from positive reception to legal backlashNonexistence of “reverse discrimination”Unlawfulness of quotasAlignment of DEI efforts with organizational core values and goalsRecruitment source expansion to promote diversity in hiringPossible legal challenges on DEI policies employers can faceMeticulous record-keeping necessary to withstand legal scrutiny of hiring practicesIndividual-focused application of Title VII of the Civil Rights Act of 1964Improved outcomes of organizations with diverse workforcesRight-wing political views of DEI programs as charityOmission of intersectionality in the lawIntentionality in creating space for underrepresented voicesDevelopment of employee resource groupsUse of the term “affirmative action”

    eCornell offers dozens of online professional certificates in human resources, diversity, equity and inclusion and law to guide you in crafting policies and practices for your organization. Continue your learning in our HR in Hospitality, Hospitality Labor and Employment Law or Business Law programs — all authored by David Sherwyn — or in one of our DEI certificates.

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  • In this episode of the Cornell Keynotes podcast from eCornell, astrophysicist Lisa Kaltenegger joins host Chris Wofford to discuss her research into the possibility of life beyond Earth. Kaltenegger, associate professor in astronomy and director of the Carl Sagan Institute at Cornell University, explains the new technology scientists are using to investigate whether we are alone in the universe.

    Tune in to learn:

    How a team of diverse scientists at the Carl Sagan Institute are working together to find life on distant worldsMethodologies for studying exoplanets and factors for determining if a planet or a moon can host lifeWhat we might do as humans if we indeed discover new life in the cosmos

    Order your copy of Lisa Kaltenegger’s book “Alien Earths,” read her article “She Dreams of Pink Planets and Alien Dinosaurs” in The New York Times and follow her on Instagram.

    Explore new worlds of knowledge in certificate programs from eCornell.

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  • In informal hiring situations, managers will often devise a shortlist of potential hires. The informality of that shortlist — and the familiarity with candidates — reproduces implicit and systemic bias by its very informality. In short, hiring managers know people who look and think like them, and they are the people who typically get shortlisted and hired. Managers then end up missing out on the best talent available to them.
    Brian Lucas, an assistant professor of organizational behavior at Cornell’s ILR School, finds that when you make your shortlist longer, you reduce the risk of overlooking candidates who may be better suited for the role. In this episode of the Cornell Keynotes podcast, brought to you by eCornell, Lucas joins host Chris Wofford to discuss:

    The behavioral science approach to workplace dynamicsInformal hiring situations vs. formal recruitmentGender stereotyping and prototypesAdvancement pathway auditsSkills-based hiringReferrals in the hiring processWays to seek out and overcome bias

    Read more about Brian Lucas’s research in Harvard Business Review.

    Learn more in online human resources certificate programs from eCornell.

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X. 

  • It may seem counterintuitive, but negotiation is not about winning and losing. Instead, it is an exercise in cooperation and understanding. This episode of the Cornell Keynotes podcast from eCornell features Tarcisio Alvarez-Rivero, a lecturer in the Jeb E. Brooks School of Public Policy at Cornell University and retired senior staff member of the United Nations. In his conversation with host Chris Wofford, Alvarez-Rivero shares tactics you can use to navigate negotiations effectively.

    Tune in and learn how to:

    Reframe the concept of negotiations beyond conflictStrive for value exchange in negotiations and arrive at mutual benefitsTreat negotiation as an exercise in cooperationLead with vulnerability, honesty, humility and empathyListen without judgment and accept individual perspectivesManage biases and understand power dynamicsLeverage online profiles to find commonalitiesUse tactics like building personas and mimickingEmploy self-management strategiesView compromise as a last resort

    Discover more in Tarcisio Alvarez-Rivero’s Negotiating Policy Solutions course from eCornell!

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  • At Rev: Ithaca Startup Works, part of the Center for Regional Economic Advancement at Cornell (CREA), Ken Rother helps entrepreneurs launch physical product startups through his role as director and hardware programs lead. He joins host Chris Wofford in this episode of the Cornell Keynotes podcast from eCornell to offer guidance on bringing a physical product to market – from developing a prototype to securing investors.

    Listen and learn how to:

    Understand whether you are solving a real customer problemUse the Business Model CanvasFind maker spaces and incubatorsPlan and build “looks like” and “works like” prototypesSeparate the processes of prototyping and manufacturingIdentify the best partners for product reproducibilityStrategize for product distribution and marketingSeek funding and de-risk your product for investors

    Rev: Ithaca Startup Works supports every kind of startup, including those focused on hardware and physical products. Explore Rev’s programs and services to help you launch and grow your product startup, including this summer’s Prototyping Hardware Accelerator.

    Bookmark these resources on entrepreneurship, product development and product management curated by Ken Rother and learn more in his Product Development certificate program from eCornell.

    CREA is a division of Research & Innovation at Cornell.

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  • If you are feeling a little lost at work, especially in product and tech, rest assured you’re not alone. In this episode of the Cornell Keynotes podcast, brought to you by eCornell, tech leaders Mamuna Oladipo, vice president of product at Shopify, and Lola Oyelayo-Pearson, director of commerce and consumer product at Mysten Labs, deliver tips to help you pivot during crisis, communicate with clarity and more. Guest host Keith Cowing, visiting lecturer at the Cornell SC Johnson College of Business and Cornell, moderates the discussion.

    This episode covers:

    Positive outcomes of setbacksPsychological safety, risk and empathy at workContributions of individual roles to organizational successEffects of the absence of commercial context on product companiesChallenges of adopting a tech-first culture“GRIP” framework for business and product transformationCorporate errors in hiring and layoffs in the post-pandemic eraClarity of communication in decision makingHealthy tension and debate on teamsClean escalation processesAccessibility as a leader

    Want to hear more from Lola Oyelayo-Pearson and Mamuna Oladipo? Subscribe to their Lost in Tech podcast on Spotify or YouTube.

    Join Keith Cowing, Mamuna Oladipo and more industry leaders and Cornell faculty experts for the Product and Tech Leadership Summit, taking place this September at Cornell Tech in New York City. During the immersive learning and networking experience, you will discover how to leverage transformation techniques to build high-performing products and tech teams. Seats are limited – register today!

    Learn more in one of 30 online technology certificate programs from eCornell, including Product Management, Product Management 360 and Generative AI For Business Transformation.

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  • The performance of a company is linked to the quality of its employees. However, a faulty interview process can unbalance the equation for success in frequently undetected ways. In this episode of the Cornell Keynotes podcast from eCornell, JR Keller, associate professor of human resource studies at the Cornell ILR School, joins host Chris Wofford to explore five ways to create a better experience for candidates and interviewers:

    Reduce anxietyValue the candidate’s timeUse quality, targeted prompts and questionsEnsure consistencyDevelop an evaluation plan

    Additional topics in this episode include:

    “Good hire” ratesExpectation managementConsistent small talkPerformance-predicting interview questionsLazy interview questionsInternal vs. external candidatesStructured interviewsVideo interviewing with AI plugins

    Did you enjoy this episode of the Cornell Keynotes podcast? Watch the full Keynote.

    Check out a previous episode with JR Keller about hiring internally: How to Mobilize Your Internal Top Talent.

    Learn more in eCornell’s online human resources programs, including the Diversity, Equity, and Inclusion: Building a Diverse Workforce certificate authored by JR Keller.

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  • Effectively managing conflict is essential for maintaining team cohesion and promoting a positive work environment. In this episode of the Cornell Keynotes podcast from eCornell, host Nicholas Phillips sits down with Katrina Nobles, director of conflict programs, and Liz Davis-Frost, mediation and training extension associate, to examine conflict and the techniques for focused listening they practice with students at the Cornell ILR School’s Scheinman Institute on Conflict Resolution.

    Tune in to explore:

    Definitions of conflictIntentionality and consciousnessEffects of socialization on perceptions of conflictCompetitive to cooperative axis of communicationDiatribe, debate, discourse and dialogueComfort with conflict within yourself and with othersDeep listening for effective communication and collaborationSuspension of judgment in conflictListening to understand rather than respondReflective feedbackOrganizational policies for conflict management

    Did you enjoy this episode? Watch the full Keynote.

    Gain additional insights and skills in the Conflict Resolution certificate program co-authored by Katrina Nobles and more than 30 other leadership and strategic management certificates—all available online from eCornell.

    Follow eCornell on Facebook, Instagram, LinkedIn, TikTok, and X.