Episoder

  • This week we are combining youthful enthusiasm with sage wisdom on the podcast, as Robin Merttens speaks to InsurX’s CEO, Gilbert Harrap and Chairman, Michael Watson. InsurX is a platform that enables insurers and brokers to undertake portfolio underwriting, automated contract binding, algorithmic underwriting and instant risk matching.

    Touching on the importance of driving digitisation in the London Market, Michael also shares highlights from his distinguished career, with a focus on his success at Canopius and his reasons for joining InsurX.

    An important episode for all those interested in digital trading, algorithmic underwriting and the future of the London Market.

    Key talking points include:

    The Hot Topic - digital trading solutions and an introduction to Never close to being at the “end” of a career - looking back at career achievementsWise owls and youthful enthusiasm - the perfect pairing?Plans for fundraising Development in the London Market - where are we at?The tension between centralised infrastructure and entrepreneursWhat is next for InsurX and the potential to bring digital trading beyond portfolio underwriting

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what is a digital trading platform in insurance and why is it important in the context of the London MarketExplain why bringing new tools is difficult in a centralised infrastructure like insurance, and how companies can work around this issueIdentify reasons why it is valuable to mix young entrepreneurs with industry veterans when building out a new tool

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 321 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • According to Yann Barbarroux, Co-founder and CEO of Otonomi, “every year is like starting a new company”. It has been a year since we last caught up with Otonomi, and Matthew reconnects with Yann to discuss how parametric insurance helps mitigate supply chain risks, particularly in situations where traditional insurance falls short.

    Key topics include:

    Addressing pain points in maritime freight and global tradeDeveloping and refining parametric insurance productsReal-world case studies demonstrating Otonomi’s solutionsStrategies for managing accumulation riskYann’s expertise in risk management and its influence on Otonomi’s approachExpansion of the air cargo market and new maritime product offeringsGrowing awareness and adoption of parametric insuranceLeveraging AI to scale and enhance business operationsOtonomi’s global expansion plans and future funding strategies

    If you are interested to learn more about parametric insurance and non-damage business interruption, read our report here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Explain how AI and developing new tools can help automate tasks within a business.Define parametric insurance and its impact in the perishable goods market.Identify the common issues in the cargo insurance space and how parametric insurance can solve them.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 320 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

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  • At InsTech, we love featuring founders who took matters into their own hands to solve the problems they encountered. This episode shines a spotlight on one such entrepreneur who did just that.

    In the insurance industry, manually cleaning data remains a costly and time-consuming challenge. To explore this issue, Matthew Grant sits down with Nicola Turner, CEO and Co-founder of Scrub AI. Scrub AI is a platform that automates repetitive data cleaning tasks—a solution born from Nicola's own experience as an underwriter struggling with inefficient processes.

    Key talking points include:

    Nicola’s journey from underwriter to ‘accidental’ entrepreneurHow identifying a persistent problem led to a solutionThe challenges and successes of raising funding for a tech start-upWhy data management remains such a significant issue in the insurance sectorThe role of AI, machine learning, and technology in transforming data processesInsights on working with co-founders and finding the right partnersBalancing the demands of start-up life with personal well-being

    If you would like to hear more about entrepreneurs, raising funding and founding a company, listen to episode 317 with Marcus Ryu, Partner at Battery Ventures and Chairman at Guidewire.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what are the current issues with data in the insurance industryDefine bordereau and what problems might they pose for an insurer Identify ways in which entrepreneurs can generate funding and develop their team

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 319 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Next month, Martin Reith will mark 40 years in the London Market. As he approaches this significant milestone, we sat down with him to discuss his journey into the industry, his most notable achievements, his decision to become Chairman of Artificial Labs, and his thoughts on the challenges of modernising the London Market. We also explored his strong advocacy for algorithms and the advice he has for the next generation of industry leaders.

    Key talking points:

    Starting 40 years ago Founding Ascot Underwriting and receiving backing from AIG What has gone well in the Lloyd’s Market and what can be improved?Is there a good time to invest in technologySmart Follow - a term often misunderstoodThe world of algorithmsMartin’s advice for anyone thinking about entering the MarketplaceThe London Market - it works on people

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Explain what Smart Follow is in the context of insuranceIdentify ways in which the London Market place can take advantage of innovationSummarise what an algorithm is and how it can be implemented in insurance

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 318 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • What does it take to build a company like Guidewire or attract investor interest?

    This week, Matthew Grant talks with Marcus Ryu, Co-founder and Chairman of Guidewire, and Partner at Battery Ventures. Marcus, one of Guidewire's five founders, shares his experiences from starting the company in 2002 and the lessons he learned along the way.

    In this episode, Marcus discusses his shift from leading Guidewire to investing through a multi-stage technology investment firm. The conversation covers topics relevant to those interested in the insurance industry, current trends in insurance technology, and practical advice for entrepreneurs and investors alike.

    Key talking points include:

    Graduate school and finishing at the beginning of the dot-com eraWhat ingredients are necessary to found a successful company? Startups are insurgentsThe first sale cycle - what is ‘wandering in the desert’?Why you need recklessness to start a companyThe Guidewire story and staying agile in 2024From founder to investor - joining Battery VenturesInvesting in hyperexponentialClosing remarks on admin systems and generative AI

    You can listen to our podcast with Amrit Santhirasenan, Co-founder and CEO of hyperexponential here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what founders can learn from the conditions necessary for a successful startup to grow Specify how a large technology company can remain relevant and agile after being founded over 20 years ago.Identify certain traits and characteristics that investors look for in companies and why

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 317 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Have you ever built your own solution to a problem?

    Quotech, founded by Guillaume Bonnissent, provides technology for commercial underwriters and brokers. Its integrated solutions cover data ingestion and extraction, pricing, distribution, policy administration and claims.

    Matthew Grant caught up with Quotech’s CEO and founder to touch on his underwriting past and how it has helped build a company, the issues with Excel spreadsheets and targeting specific insurance lines to produce tailored products.

    Key talking points include:

    From underwriter to entrepreneur - the journeyProducing innovative solutions for underwriters Targeting specific insurance lines - can you really do everything if you can do marine?The importance of user experienceTransitioning from coding to leadershipInvestors and future prospects

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the current issues underwriters face with Excel spreadsheets and policy platformsExplain what is an underwriting workbench and why are they helpful to multiple members of a teamSummarise the importance of turning your frustrations into solutions and entrepreneurial tips for founding a business

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 316 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • This week Matthew and Robin are pointing the microphones at each other and back for our popular "Partners' Chat" as they review the world around us. Find out what is making Robin happy this month - almost 10 years after the term Insurtech was coined are established insurers now finally embracing innovation and technology? What can we learn from the start of the hurricane season and do investors share our enthusiasm for the role that start-ups and scale-ups can play in really changing insurance for the good in 2025.

    Key talking points:

    Robin on becoming a grandfatherRobin’s article on the positive aspects of the industryAlignment of interest between technology and insurance in the USReflecting back on InsTech’s events in New YorkHurricane season and the companies to look out forIs parametric insurance a potential solution to volatile risk?2024 and fundingThe rise of partnerships and ecosystems and Smart FollowWine tasting and looking into what InsTech has in store for 2025

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe how technology and insurance has aligned better together in recent years and why this innovation and development is importantIdentify changes in trends to investing in startups in the industrySummarise why parametric is a solution to volatile and hard to insure risk

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 315 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Joining Insurance Thought Leadership over 10 years ago, Paul Carroll’s motivation was his belief that of four areas yet to be disrupted by digital innovation, insurance was one of them.

    This week Matthew Grant caught up with Paul Carroll to ask after 11 years of looking at insurance, how are insurers doing with technology?

    Key talking points include:

    Looking back, we predicted greater disruption: the fault of regulation and risk capitalThe industry metabolism and its speedDinner with Bill GatesWhen looking at insurance, are there disruptors equivalent to Microsoft?The birth of catastrophe modelling after Hurricane Arthur in ‘92The ‘Trough of Disillusionment’The rise of the platform The Laws of ZeroHow has the way we consume information digitally changed?

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify why the creation of the ‘platform’ is significant in insuranceIdentify why we had once predicted there would be greater disruption in insuranceSummarise what the ‘Laws of Zero’ are and why are they relevant to insurance

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 314 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • As one of the oldest insurtechs and thirty years in the business - what can we learn from Insurity?

    Robin Merttens spoke to Chris Lafond, CEO of Insurity - a P&C insurance software provider offering cloud-based solutions to help companies focus on profitability.

    After a series of acquisitions in 2019, Insurity continue to execute their thesis from five years ago in embracing the cloud and providing the industry with out-of-the-box technology solutions. It is currently trusted by 12 of the top 15 managing agents in London.

    Tune in to hear Robin and Chris discuss Insurity’s expanding presence in the London Market and whether the term “insurtech” is a helpful word.

    Key talking points include:

    Celebrating three decades in the industryGI Partners and expanding Insurity Looking back at Insurity’s thesis in 2019The need for underwriting workbenches in the London MarketIs AI the ‘data warehouse’ of our time?To ‘insurtech’ or not to ‘insurtech’?The future of acquisitions for InsurityThe curse of past technology decisions - the problems that occur with legacy systems

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify how an underwriting workbench can help usersExplain what the cloud is in insurance and how it can help users Summarise why mergers and acquisitions (M&A) can be beneficial for a company

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 313 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place.

    Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis for underwriters amid the start of the hurricane season. Deepak shares his journey of founding EigenRisk Inc., the challenges of building a one-stop platform for catastrophe risk analytics, the importance of simplicity in complex modeling, and the growing preference for buying technology solutions over building in-house.

    Key talking points:

    The start of EigenRisk - a one stop shop platform for the industry to bring all the catastrophe risk analytics in one placeBuilding v buying - where do insurers stand?A solution for the entire industryDifferences between building a product and building a businessFinding the right modelers for the platform - the value of partneringA Costco for dataSee Deepak in London for ‘Climate and property blind spots revealed: making the right decision at the right time’

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the importance of customer feedback and SaaS modelsSpecify methods for simplifying catastrophe risk managementIdentify how to building partnerships and integrating data successfully

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 312 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more efficient and engaging. A must-watch for anyone interested in the future of insurance.

    Speakers:

    Leah Emma, Assistant Director of Commercial Incubation, Solaria Labs – Liberty MutualCaolan Kovach-Orr, Head of AI & Automation, North America – Arch Capital GroupRohit Reddy, Head of Underwriting Strategy – Swiss Re Corporate SolutionsMatthew Grant, CEO – InsTech

    Key talking points:

    Each company and their strategyChallenges and opportunities in underwritingAI and technology in insuranceBuild vs Buy: strategic decisionsEngaging underwriters: culture and adoptionMagic wishes for the future

    You can now also watch the whole panel discussion here.

    If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify how AI can be utilised to address issues with the underwriter’s current role in insurance today Explain the build versus buy debateSummarise the current issues underwriters face in the industry and how it can be addressed

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 311 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business.

    One for the technology lovers and the MGA innovators. Tune in to hear Robin speak to Charlie and Graham about entrepreneurship in the MGA world, how technology can slot itself into an underwriting business and why the cultural aspect is the hardest thing to get right.

    Key talking points:

    Journey from co-founding Azur Underwriting, to developing Azur Technology and Crux UnderwritingCharlie’s experience forming long-term partnerships with MGAs as a separate technology providerGraham building out an agile insurance business in a regulated marketThe relationship between MGAs and capacity providersWhy haven’t MGAs adopted modern and flexible platforms?Azur Technology: working on Salesforce What is it about technology that makes it currently excitingPetting-zoo sales: what has changed since starting a business in 2014

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe why an agile approach to building out a business in a regulated market is an unusual but beneficial approach.Specify what problems MGAs have with modernising and utilising new technology solutionsIdentify why MGAs have difficulties with deploying technology across multiple classes.

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 310 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows.

    After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discussed the technology behind Reserv, including the integration of generative AI and modern data infrastructure, as well as the company's growth and expansion plans in the UK and Europe.

    Key talking points include:

    Origins of Reserv and CJ’s experience co-founding SnapsheetNoticing an opportunity for start-up and established MGAsBuilding and scaling Reserv - the success storyWhy the UK market is unique for TPAsFirst job out of university - defining a trajectoryEnsuring underwriting and claims are more conjoined and reactive The ideal balance in a claims adjuster's world between what the machines do and what the humans doDissatisfaction to digitisation - looking ahead to the future

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what legacy issues surrounds few large TPAs and why this may leave some customers dissatisfied.Specify in what ways generative AI can alleviate processes claimsIdentify how underwriting and claims can be more conjoined

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 309 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March.

    We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at K2 Cyber, Zaheer Hooda at Cytora and Charles Clarke at Guidewire delve into the current progress made by insurers, the challenges they encounter, and a playbook for accelerating AI-assisted underwriting.

    Watch this space for more releases soon...

    Key talking points include:

    Is the industry heading in the right direction with regard to AI?“Augmentation” - why using the right vocabulary mattersThe perspective of insurers working for technology companies - what is working?The rallying cry for insurersHow to make a case internally for adoption of AI?Don’t aim for the moon, aim for standardisationCan generative AI solve technical debt?Implementation differences between SMEs and large corporates

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe why the word ‘augmentation’ is important in insuranceList reasons why carriers should consider digitising their risk flowsSummarise at what stage is the industry currently at with adoption, what is holding it back and what does the future look like

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 308 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Is your insurance technology up to speed?

    This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, what RDT has learned from providing services to general insurers, what the specialty market can learn from achievements in the retail sector, the launch of its new workflow and orchestration platform (ACE), and RDT’s future plans. Learn how RDT has identified a market need, worked with existing customers to build technology to meet those needs, and why they have great hopes for ACE, now that they are ready to "come out to play."

    Key talking points include:

    RDT’s transition from traditional software to managed service and SaaS.Expanding scope beyond the traditional focus on motor and niche insurance sectors.The impact of claims inflation and degradation of claims handling skills.The launch of ACE (Agile Composition Engine) and its role in orchestrating insurance processes.The importance of ecosystem integration and selective platform partnerships.What specialty insurance can learn and leverage from prior investment in technology for the general insurance market. Future directions for RDT, including expansion into specialty insurance markets.

    Useful links

    RDT Whitepaper - This paper explores the impact of technological advancements and customer demands on insurance claims processing, highlighting RDT's ACE platform and various industry trends.

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Understand the issues facing claims professionals and the role that technology and automation can play. Identify why data and platform ecosystems are so important and how to set about building them. Explain the power of orchestration in automating tasks and multi-platform composition

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 307 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Is climate risk a part of your analysis?

    On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landscape of climate risk management for various industries. One such asset is Mitiga’s platform EarthScan.

    Joining Matthew is Wiebke Cundill, Senior Risk Engineer at HDI Global SE and Jonathan Liddell, Customer Success Lead at Mitiga.

    Key talking points include:

    How EarthScan can help customers understand the risks posed by climate changeThe transition from focusing just on natural hazards to climate riskDownscaling data into an asset classBusiness as usual, Emissions peak in 2040 or Paris-aligned future?Mitiga helps HDI move into the future How HDI offers site specific assessment of climate risks - from site to consulting and adoptionImportance of trust and collaborationUnderstanding EarthScanTM

    You can listen to our past episode with Dr Verena Brenner from HDI TH!NX here and find out more about HDI’s climate risk reporting services here.

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify why granularity of data is important when it comes to understanding and modelling future climate risksExplain why insurers cannot simply rely on past data when considering resilience toward climate Identify what types of future has Mitiga modelled, what are their differences and why are all three of these scenarios important

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 306 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair.

    Watch this space for some very exciting episodes coming up.

    Key talking points:

    Importance of iteration and scaling Parametric should be looked at as a toolThe connection to smart contracts and parametricWhat is ‘truth’ in insurance?What is ‘fair’ in insurance?The key to successful integrationHow much human intervention goes into running the modelEvolving role of brokers The openness of the insurance industry to new solutions

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe the connection between smart contracts and parametric and why this is importantExplain the difference between ‘truth’ and ‘fair’ in insuranceIdentify how the role of the broker can evolve when it comes to parametric insurance and its integration

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 305 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor…

    At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and managed.

    We all know streamlining underwriting processes and optimizing data intake & routing will aid with precise risk pricing, but how are the US’s biggest carriers approaching the problem?

    Hear from Patrick Gallic at Tokio Marine HCC, Georgeanna Munger at Allianz Commercial, and Brad Craner at Zurich North America about pocketed digitisation, implementing best practices, moving blame away from the brokers and how generative AI can serve to repurpose the underwriter’s time for the better.

    Key talking points include:

    What are the current challenges underwriters are facing How is technology addressing these issuesThe dichotomy between late-career and early-career underwriters - what can be learnt from thisTechnology adoption is an evolutionIs too much data the problem? The ‘art v science’ of underwriting

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Specify why implementing best practices for underwriting is importantIdentify reasons why unstructured data is such a problem and can it be solvedSummarize what the ideal form of technological integration can look like for an underwriter and how it could possibly repurpose their time

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 304 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK.

    Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer demands. Discover all from the emerging areas Root is planning to tap into, to the company’s appointment of a new CEO and regional manager.

    Key talking points:

    A year of progress and expansionThe development of insurance distributionThe future of embedded insuranceRoot’s journey: leadership and company growthInnovations in insurance: from digital assets to angry AI

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe what is embedded insurance and how it can help insurance adapt to changing customer demandsExplain why customer demands have shifted and why insurance has not kept up with itIdentify the necessary steps and changes a company can make when expanding globally and entering new markets

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 303 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

  • Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain.

    Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks in the insurance industry as well as managing the balance between data accuracy and inclusivity of insurance products for customers.

    Key talking points:

    The implication of climate change on property insuranceIf you are running an insurer now - what should you be focusing on?What should the whole ecosystem be doing with climate change? Planning the futureUnderstanding ‘uninsurability’ Partnerships with Google X, the moonshot factory and acquiring Fathom

    If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.

    To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected]

    Continuing Professional Development

    This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

    By the end of this podcast, you should be able to meet the following Learning Objectives:

    Describe how better data can help tackle the insurance protection gapExplain how acquisitions can help a company gain better data and why partnerships are important in the industrySummarise why climate change is such an important risk and what insurers should focus on to tackle it best

    If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 302 page of the InsTech website or email [email protected] to let us know you have listened to this podcast.

    To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.