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Hey, Rick White here from 180BIZ, and welcome to episode 200 of the Just ONE Thing podcast. Can you believe it? Two hundred episodes â wow. First, thank you for being here, whether you're a long-time listener or this is your very first episode. I appreciate you.
Todayâs episode is gonna hit a little different â weâre talking about verbs. Yep, you heard me right â verbs. And if you're thinking, âRick, what does grammar have to do with running an auto repair shop?â â hang tight, because this oneâs powerful.
Hereâs the deal: most of us get stuck defining ourselves with labels. âI am this,â âIâm not that.â But I want to flip the script today. Youâre not a noun â youâre a verb. Youâre not just a âshop owner,â you serve, you help, you lead, you solve problems. And when you start showing up like that â with action â everything starts to change. Your team, your customers, your business⊠they all respond differently when you're driven by what you do, not just by what you call yourself.
So letâs dive in and talk about how verbs can transform your mindset, your leadership, and your shopâs profitability. This oneâs short, but itâs powerful. Letâs go.
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In this episode of Just ONE Thing, Rick White of 180BIZ shares how to turn everyday encounters into powerful coaching moments. By asking three simple yet impactful questions, you can help others focus on opportunities, clarify outcomes, and take ownership of their success.
Joined by John Firm from Texas Two Step Training, Rick models how these questions can create clarity and momentum in real time. Whether you're leading a team or just looking to have more meaningful conversations, this episode is packed with practical insight you can use today.
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Manglende episoder?
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Welcome to Just One Thing with Rick White from 180BIZ, the podcast where we tackle the small shifts that make a big impact on your auto repair business.
Today, weâre diving into a tough but crucial question: Are you becoming obsolete? The moment you think you know it all, you stop growingâand thatâs a dangerous place to be in an industry thatâs constantly evolving. In this episode, weâll challenge old habits, explore how staying stuck in the past could be costing you, and discuss real-world strategies to keep your shop relevant and profitable.
Letâs tune in!
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In this episode, Rick White from 180BIZ shares a powerful strategy to help auto repair shop owners stop reacting and start responding with intention. Running a shop comes with daily challengesâdemanding customers, stressed-out employees, and unexpected problems. But how you handle these moments can make or break your success.
Rick introduces the STOP technique, a simple yet transformative method rooted in dialectical behavior therapy, to help you Pause, Breathe, Observe, and Proceed with Intention. Learn how to turn frustrating situations into opportunities for better leadership, stronger communication, and a more positive shop culture. Discover how to use emotions as signals, not reactions, so you can make clear-headed decisions, reduce stress, and create a workplace where your team thrives.
Don't let emotions run your shopâtake control and lead with confidence. Tune in now!
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Auto repair shop ownersâare you losing your best techs and advisors? In this episode of Just ONE Thing, Rick White breaks down the four key reasons employees leave: poor management, bad work environment, no growth, and low pay.
More importantly, he shares two game-changing strategies to help you keep your team engaged and committed. Plus, he challenges shop owners to rethink their approach to pay and growth opportunities.
Tune in, take action, and build a stronger auto repair shop!
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In this episode of Just ONE Thing, Rick White of 180BIZ dives into the 4 key areas of situational awareness that every independent auto and truck repair shop ownerâand any business leaderâshould master. Learn how to shift from reacting to problems to proactively creating solutions that drive long-term growth.
Listen now and take control of your business by mastering situational awareness!
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In this episode of Just ONE Thing, Rick White dives into the battles that auto repair shop owners face every dayâmany of which are draining their energy and holding them back. From uncontrollable circumstances to battling self-imposed pressures, Rick breaks down where these struggles come from and how to shift focus to what truly matters. Learn the three key questions to ask yourself to stop wasting energy on losing battles and start taking control of your success. Donât miss this game-changing episode!
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In this episode of Just ONE Thing, Rick White from 180BIZ tackles a common yet frustrating challenge for shop owners: workplace issues. Whether it's employee behavior that drives you nuts or team dynamics that create tension, Rick walks you through a simple, step-by-step process to determine whether an issue needs to be fixed or simply accepted. Learn how to have tough conversations with confidence, set clear expectations, and reinforce positive changeâall while keeping your team motivated and your shop running smoothly. Don't let workplace frustrations festerâtune in and take control!
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Welcome to Just ONE Thing with Rick White from 180BIZ!
Are you waiting for that big break to transform your business? A massive fleet contract, a rockstar tech, or a rush of new customers? What if I told you that real success doesnât come from one big winâbut from the small, daily actions you take consistently?
In todayâs episode, weâre talking about the power of small wins and how momentumânot luckâis the key to growing your shop. Iâll share why waiting for the perfect opportunity is holding you back and how small, simple changes can lead to big results over time.
Letâs stop waiting and start winningâone small step at a time. Letâs dive in!
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Welcome to Just ONE Thing - a 180BIZ podcast hosted by Rick White, where we dive into the real challenges and opportunities facing independent automotive and truck repair shop owners. In this episode, Rick shares the four most common pitfalls that kill repair shops and offers practical, no-nonsense strategies to avoid them. From defining your destination and building a profit model to mastering growth strategies and standing out from the competition, this episode is packed with actionable insights to help your shop thrive. Whether you're a new shop owner or a seasoned pro, tune in for advice that will inspire, motivate, and empower you to take your business to the next level. Letâs make your shop exceptionalâone step at a time!
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In this episode of Just One Thing, Rick White from 180BIZ dives into how hurt, disappointment, and betrayal can hold us back in life and business. Sharing personal stories, he explains how fear and micromanagement can stifle growthâand how stepping back to learn from challenges leads to smarter decisions and stronger leadership.
Rick reflects on 5 pivotal lessons from his own journey, offering actionable steps to identify the facts, let go of the pain, and grow. This episode reminds us that setbacks arenât the end; theyâre opportunities to improve.
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In this episode, Rick White breaks down the 7 essential steps to creating unstoppable traction in your shop. Discover how clarity, focus, action, and discipline can transform your goals into momentum, and why feedback and adjustment are the keys to refining your path. Rick shares practical tips for staying consistent, avoiding distractions, and achieving meaningful results. Whether you're a seasoned entrepreneur or just starting out, these actionable insights will help you stay on track and achieve success. Tune in and learn how to build the habits that lead to lasting impact!
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Are bonuses truly gifts, or are they creating hidden expectations that damage workplace relationships? Discover how to transform your year-end giving strategy from an unspoken trade agreement into either a genuine gift of appreciation or a clear performance-based incentive that boosts engagement.
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Are you struggling with feeling stuck and unmotivated in your shop? Discover how unreasonable expectations create apathy and learn the three key steps to reignite your drive and transform your business mindset.
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Are you tired of constantly reacting to problems in your auto shop instead of preventing them? This episode reveals the three P's of business success - Plan, Prepare, and Play - showing you how to shift from exhausting reaction mode to confident preparation, while making your work genuinely fun again.
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Are you frustrated by the gap between your marketing efforts and results, or finding yourself waiting too long to address issues with your team? Learn how understanding and managing "lag" - both in business metrics and communication - can transform your shop's performance and relationships, helping you build stronger teams and achieve your goals more effectively.
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Stop waiting for that one big breakthrough moment to transform your business. In this powerful episode, discover how the principle of "stacking" - making small, consistent choices every day - can revolutionize your success as a shop owner.
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Stop delegating tasks and start delegating responsibilities in your auto repair shop to transform your team from order-takers into empowered leaders. This episode reveals the practical steps to proper delegation that will finally let you step away from micromanaging while building a more capable, creative, and confident team.
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Are you letting the need for certainty strangle your business growth? Learn why embracing discomfort and taking action - even when you're not sure of the outcome - is the key to breaking free from "Open Loop Thinking" and achieving the success you desire.
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Are you so consumed by your auto repair business that you're watching everything else slip away? Learn the surprisingly simple secret to keeping both your business and your personal life thriving, without sacrificing either one.
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