Episoder

  • On today's episode we’re excited to have Laurel Schulert, the Senior Director of Learning Experience at SAP Concur, with us. In this episode, we dive into essential leadership strategies, focusing on creating a mission and vision that align your team with organizational goals, especially during times of change. Laurel also shares her experiences maneuvering through gender dynamics in tech, the importance of personal branding, and how hiring and advocacy can drive team success in leadership development. Tune in for actionable insights and inspiring stories!

    Keep in touch with Lauren on LinkedIn:

    https://www.linkedin.com/in/lschulert/

    And check out her white paper The A-List L&D Team Assemble:

    https://www.td.org/product/p/252306

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    Visit us at https://www.bettereverydaystudios.com

  • As you advance in your leadership journey, it's crucial to understand the importance of building trust. Based on comprehensive studies from experts like Patrick Lencioni and Google's Project Aristotle, trust is the cornerstone of high-performing teams. In this episode, I dive into a three-part trust framework that's invaluable for new managers. Learn how to ensure your team trusts you by focusing on getting things done, making the right decisions, and showing genuine care. Don’t miss out on these actionable insights!

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

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  • In this episode, we’re diving deep into effective communication strategies with Michele Moreno. Michele is an expert in storytelling and upward communication, particularly when it comes to presenting data and ideas to upper management. We discuss how to demonstrate ROI, engage through storytelling, and the powerful “pause, edit, talk” technique. Michele also shares practical tips for new managers to build trust and communicate confidently. Join us for invaluable insights into humanizing data and mastering concise yet impactful presentations.

    🔗 Michele's website for coaching and communication assistance: https://www.michelemoreno.co/

    🔗 LinkedIn: https://www.linkedin.com/in/coachmichele/

    🔗 Instagram: https://www.instagram.com/michelemmoreno

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

  • Learn how to transform your team into a High Reliability Organization with expert insights from Brandon Williams. Consistency in debriefs is crucial, but avoiding the 'blame and train' approach is key to fostering an open environment. Brandon underscores the importance of leaders setting a tone of accountability and transparency, emphasizing four key areas: mutual support, acknowledging errors, team accountability, and debriefing to improve. Join us as we uncover strategies to combat complexity and cultivate situational awareness within your team. Don’t miss out on Brandon’s upcoming podcast and book!

    Connect with Brandon using these links:

    LinkedIn: https://www.linkedin.com/in/brandon-williams-speaker/

    Instagram: https://www.instagram.com/leadershipspeaker_pilot/

    Website: http://www.brandonwilliamsspeaker.com

    Email: [email protected]

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    Visit us at https://www.bettereverydaystudios.com

  • Do you think you’d benefit from having a coach? Spoiler alert: you’re already supposed to be one!

    Hi, I’m Matt Gjertsen, host of the Leadership Launchpad and former Air Force instructor, pilot, and head of training at SpaceX. In today’s episode, we conclude our five-part series on Google’s Project Oxygen by diving into the final two essential behaviors that make great managers: being a good coach and helping with career development. Learn how these traits reinforce each other and follow my simple, four-step process to transform your managerial skills. Let’s launch your leadership journey to new heights!

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • Is leadership a product of our mechanistic mindset or a testament to human nature?

    In this episode of Leadership Launchpad, join us, Jesan Sorrells and Matt Gjertsen, as we delve into the timeless lessons of classical literature and their modern applications in leadership. We'll discuss the importance of longer-form content, the enduring impact of works like Shakespeare’s plays, and how understanding human emotions through literature can shape better leaders. Plus, hear insights on how taking control and being intentional can improve both personal and professional growth.

    Don't miss this enriching 30-minute conversation designed to inspire ongoing learning and leadership development.

    Connect with Jesan via LinkedIn: https://www.linkedin.com/in/jesansorrells/

    Leadership Toolbox website: https://leadershiptoolbox.us/

    12 Rules for Leaders book: https://a.co/d/8DVkEn2

    Leadership Toolbox "Leadership Lessons From the Great Books" latest podcast episode: https://leadershiptoolbox.us/leadership-lessons-from-the-great-books-bonus-extreme-ownership-how-the-us-navy-seals-lead-and-win-by-jocko-willink-and-leif-babin-w-atlas-aultman/

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    Visit us at https://www.bettereverydaystudios.com

  • Balancing Productivity and Empathy in Leadership: Insights from Google's Project Oxygen

    Are you ready to level up your leadership skills? Welcome back to Leadership Launchpad! I'm Matt Gjertsen, your host and a former Air Force instructor pilot and head of training at SpaceX. In this episode, we dive deep into “Project Oxygen” from Google to uncover the secrets behind effective management. We explore how to balance empathy and productivity, guided by the principles in Kim Scott’s book, "Radical Candor."

    Join us as we discuss actionable steps to build stronger relationships with your team while driving results. Let’s navigate the path to becoming a more balanced and impactful leader!

    #LeadershipDevelopment #GoogleProjectOxygen #RadicalCandor #EmpathyInManagement #EffectiveLeadership #NewManagers #BetterEveryDay

    ---

    Remember to like, comment, and subscribe for more insights on leadership. And if you need personalized training for your organization, reach out to me at [email protected]. Let's make your organization better every day!

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • Do you want to foster a culture of innovation in your organization? In this episode of Leadership Launchpad, I speak with former Air Force leader John "Dragon" Teichert about his experience driving change and empowering teams at Edwards Air Force Base. We discuss practical strategies for encouraging idea sharing, aligning incentives, and relentlessly communicating priorities to overcome bureaucratic barriers. John shares insights from his upcoming book "Boom" on creating cultural transformation in risk-averse environments. Tune in for actionable advice on enabling your teams to innovate, take smart risks, and advance your mission. Don't miss this lively discussion on cutting-edge leadership!

    If you wish to learn more or hear from John, check out below!

    Connect on LinkedIn: https://www.linkedin.com/in/johnteichert/

    Visit his website: https://johnteichert.com/

    Buy his book, "Boom" (#1 Amazon Bestseller): https://a.co/d/hcxjB08

    Connect on Twitter: https://x.com/EJohnTeichert

    Connect on Instagram: https://www.instagram.com/teichert/

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

  • In this episode, we'll dive into essential communication strategies that new managers need to master. We'll explore key behaviors from Google's Project Oxygen—namely, being a good communicator and having a clear vision for your team. Effective communication isn't just about sharing information; it's about listening actively and ensuring your team is aligned with the company’s vision. Drawing insights from General Stanley McChrystal’s concept of shared consciousness, we’ll discuss how transparent communication empowers your team to make informed decisions. If you're looking to transform your technical talents into exceptional managers, this episode is a must-listen.

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • In this episode, I'm joined by special guest Rafael Villaruz to explore the fallacy of using a blanket approach in leadership. We discuss the importance of recognizing individual strengths and embracing diverse skills within a team.

    Rafael shares a powerful example of a nurse transitioning into a managerial role, highlighting the need for adaptability and a shift in perspective. We delve into the distinction between being a manager and a true leader, emphasizing the impact of small, incremental changes and gestures of appreciation.

    With over 20 years of leadership experience, Rafael offers valuable insights on customer obsession, taking care of caregivers, and the challenges of transitioning from an individual contributor to a leadership role in healthcare.

    We explore human-centered design in healthcare innovation and Rafael's advice for new leaders to delegate and empower their teams. Join us as we uncover the secrets to effective leadership and learn how to unleash the unique potential of your team members. Don't miss this insightful episode with the inspiring Rafael Villaruz!

    Also make sure to learn more at www.rafaelvillaruz.com.

  • Are you struggling with micromanagement or feeling unqualified in a technical management role? You’re not alone. In today's episode of *Leadership Launchpad*, we’ll delve into why technical skills are crucial for effective management.

    Drawing from my experiences in technical organizations, we’ll explore the tension new managers face when they transition from technical roles to managerial positions. We’ll discuss key insights from Google’s Project Oxygen on balancing technical expertise with empowering your team without micromanaging.

    Understand how to leverage technical knowledge to guide your team’s decisions and why stepping back from day-to-day technical tasks can make you a better leader. Join us as we break down the behaviors that make great managers. Don’t miss this episode if you aim to evolve your leadership skills in a technical environment!

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • Are you ready to expand your leadership toolkit with essential intercultural communication skills?

    In our latest episode of The Leadership Launchpad, I speak with Kris Roppelt, a globally recognized expert in intercultural communication and soft skills. With experience living and working across multiple countries, Kris brings a unique perspective on navigating an increasingly globalized workforce.

    Tune in as we discuss the metaphor of lenses to understand different cultural viewpoints, the importance of embracing contextual diversity, and the need for managers to build trust, set goals, and give feedback while understanding cultural differences. Kris shares captivating stories from her time as an exchange student in South Korea and provides practical examples of cultural nuances in professional settings.

    Don't miss this enlightening conversation that underscores the significance of intercultural communication in driving creativity, collaboration, and success in leadership. Connect with Kris on LinkedIn or her website for more insights!

    LinkedIn: https://www.linkedin.com/in/kristinaroppelt/ or Website: kristinaroppelt.org

    Here are a few more resources you can check out:

    Kris Roppelt's YouTube https://www.youtube.com/channel/UCXaFTeqkpT5vKeLWL70BNaQ

    Dr. Edwin Hoffman, Arjan Verdooren. Diversity Competence: Cultures Don’t Meet, People Do https://www.amazon.com/Diversity-Competence-Cultures-Dont-People/dp/1789242401?clckid=72ec0bda

    Reed Hastings, Erin Meyer. No Rules Rules: Netflix and the Culture of Reinvention https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860?clckid=de836965

    How Cultural Differences Can Impact Global Teams. Conclusions of the research https://hbr.org/2021/06/research-how-cultural-differences-can-impact-global-teams

    Diverse Effects of Diversity: Disaggregating Effects of Diversity in Global Virtual Teams https://www.sciencedirect.com/science/article/abs/pii/S1075425317304878

    Five Whys Exercise https://www.atlassian.com/team-playbook/plays/5-whys

    Hofstede's Cultural Compass https://www.hofstede-insights.com/country-comparison-tool

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

    #LeadershipLaunchpad #InterculturalCommunication #GlobalMindset #SoftSkills #CulturalDiversity #TeamBuilding #GlobalWorkforce #CulturalAwareness #EmpathyInLeadership #DiversityAndInclusion #WorkLifeBalance #FeedbackCulture #CrossCulturalSkills #CulturalLenses #GlobalBusiness #TeamSynergy #InclusiveLeadership #ContextualDiversity #InterculturalSkills #BuildingTrust #BetterEveryDay #Podcast #Leadership

  • Do managers really matter? Spoiler alert: Yes, they do! In this episode of Leadership Launchpad, we delve into the powerful findings from Google’s extensive Project Oxygen study, which demonstrates just how crucial effective managers are. I’m Matt Gjertsen, a former Air Force instructor and head of Training and Development at SpaceX, now founder of Better Everyday Studios. Join me as we uncover the eight key behaviors that make a manager great—ranging from being a good coach to having a clear vision and strategy for the team. We'll also discuss the staggering impact of good management on productivity, job satisfaction, and retention rates. Whether you're an aspiring manager or looking to improve your leadership skills, this episode provides a robust roadmap for success. Don't miss this insightful discussion on transforming your leadership approach and becoming a manager your team will thrive under.

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • In this Leadership Launchpad episode, I sit down with LaPora Lindsey, an organizational communication expert who has worked with companies across various industries. We dive into the critical issue of communication breakdowns within organizations that lead to a lack of trust, efficiency, and information sharing.

    LaPora shares her insights on the crucial role managers play in facilitating two-way communication and bridging the gap between different levels of the organization. She introduces the ACT framework (Awareness, Communication, Transparency) that can help individuals at all levels make an impact and improve communication.

    We discuss the importance of new managers focusing on increasing self-awareness and understanding their team members' processes and workload. LaPora emphasizes the need for clear communication of expectations, preferred methods, and availability to foster trust and transparency within the team.

    Join us as we explore the ripple effects of cultural elements causing breaks in communication and trust, and discover how frontline managers can strengthen relationships with their team members and supervisors. If you're looking to enhance your leadership skills, build a strong team, and create a culture of open communication, this episode is for you!

  • Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Are you a manager grappling with insufficient and meaningful feedback from your team? This episode of *Leadership Launchpad* is tailored for you. I'm Matt Gjertsen, and today we delve into a pivotal topic that can transform your leadership journey—harnessing the power of rankings to enhance feedback.

    Join me as I unpack a robust technique that I've encountered through my experience at SpaceX, the US Air Force, and various startups. We'll explore how using a ranking system can circumvent the psychological barriers your team faces when offering feedback. By transitioning from vague requests to specific rankings, you can extract more insightful data, thus refining your leadership skills.

    This solo episode is packed with actionable insights that will propel you toward fostering a vibrant feedback culture within your team. Tune in and elevate your leadership game.

  • In this episode, we explore the intricacies of high cadence engineering and leadership with our guest, Chris Kaufield. Chris, VP of SaaS Growth at Stokespace, shares how distributed ownership in engineering leads to collaborative success. We delve into Stokespace’s mission to achieve rapid, reusable rocket flights, drawing parallels between hardware and software development. Chris highlights optimizing products by focusing on immutable laws and customer-centric approaches while emphasizing data-driven decision-making and traceability. Tune in to uncover how leadership and cultural shifts forge groundbreaking technologies and drive organizational growth. Whether you're an engineering enthusiast or a leader aiming for excellence, this episode is packed with invaluable insights.

    Don’t miss out! 🌟🚀

    Connect with Chris on LinkedIn: https://www.linkedin.com/in/chriskaufield/

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

    #Leadership #Engineering #Innovation #HighCadence #OrganizationalCulture #Stokespace #RocketDevelopment #DistributedOwnership #Traceability #ProductOptimization #DataDriven #SaaS #Breakthrough #Collaboration #ChrisKaufield #MattGjertsen

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    In today’s episode of Leadership Launchpad, we dive into the indispensable role of trust in creating high-performing teams. Drawing from my experience as an Air Force instructor pilot and head of Training at SpaceX, I explore why trust is the foundation of any successful team, citing Patrick Lincioni’s insights and Google's Project Aristotle. Throughout this episode, I'll unpack five key outcomes of fostering trust: reduced conflict, increased productive conflict, enhanced communication, stress reduction, and elevated collaboration. Leaders looking to supercharge their team’s performance won’t want to miss this deep dive into the game-changing power of trust. Tune in now to start building a more cohesive and effective team!

    Visit us at https://www.bettereverydaystudios.com

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • Ever wondered if training is really the best solution for developing your team? Join me, Matt Gjertsen, as I sit down with Joel Taylor, an expert in leadership development, to dive deep into the critical role of needs analysis in Learning and Development. In this episode, Joel shares how competency models can be tailored to fit an organization's unique culture and values, and why this alignment is pivotal for success.

    We tackle the often overlooked challenges new managers face, like time management and the pressure of feeling they must have all the answers. Joel introduces practical strategies to prepare leaders for these new responsibilities, emphasizing the importance of clear communication and effective mentoring.

    From the Six Boxes Model to breaking down competencies by leadership levels, this episode is packed with actionable insights that are essential for anyone looking to elevate their leadership skills. Don’t miss it!

    Connect with Joel on LinkedIn: https://www.linkedin.com/in/joel-taylor-aptd-42b21554/

    Want more tips on effective training? Sign-up for our weekly newsletter: https://www.bettereverydaystudios.com/newsletter

    Visit us at https://www.bettereverydaystudios.com

    #LeadershipDevelopment #CompetencyModels #NewManagers #TeamBuilding #EffectiveTraining #Podcast #MakingBetter

    Mentioned in this episode:

    Accelerator Link

    We look forward to seeing you at out next Leadership Accelerator. https://bettereverydaystudios.com/accelerator

  • Ever felt like your team isn't performing up to your standard? The secret ingredient might be how you are delivering feedback. In this solo episode of the Leadership Launchpad I will break down some key strategies great managers use to give more effective feedback. Whether you’re enforcing positive behaviors or addressing areas for improvement, these techniques can transform your leadership style.

    Don’t miss out on creating a stronger feedback culture in your organization! Listen now, and let’s start making better feedback habits today.

  • Ever wondered how to transform organizational culture from the ground up? My guest on today's episode of the Leadership Launchpad is here to help. Matt Shenker is a behavioral scientist and COO of Mattermore and today he shares his journey from a young therapist in schools to revolutionizing leadership development with AI and organizational psychology.

    We'll delve into:

    - How acknowledging trust debt and addressing resentments can foster effective learning.

    - The limitations of traditional manager development processes and how AI can offer real-time insight and coaching.

    - The importance of consistent leadership execution and basic principles over flashy new theories.

    - The human need for connection, coherence, and contribution—and how leaders can support these needs.

    Don't miss this insightful conversation that connects the dots between behavioral science, organizational psychology, and modern leadership. Tune in and start building a more engaged, supported, and productive team today.