Episoder
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#057 Let’s talk about the importance of listening to the human needs in BPM.
In this episode, I'm talking to Leona Holzbecher again. After the last episode with her where we talked about different generations in BPM and the New Process Conference where she was one of the speakers, it was clear to me that I had to invite her back for the New Process Podcast.As a psychologist, Leona knows best about the human-centric approach and how a deeper understanding of our emotional responses to processes can help us manage them better.
We look at the 4 basic human needs that we need to trigger.
But how can we use this to get people excited about process? Let us find out...
Today’s Guests:
Leona HolzbecherLeona is a psychologist and systemic coach. She started her own business "Leona Holzbecher Consulting" to coach companies and people to rethink their why from a psychological perspective in 2024.
She has a lot of experience in change management in a large corporation. Leona holds a Master's degree in Psychology and has completed trainings in System Intervention and Organizational Development and Transformation.
You may know her from the other episode about different generations (EP48) and from the New Process Conference where she talked about the psychological aspect in the context of BPM.
You’ll learn:
how to apply psychological tricks to get people excited about processeswhat the four basic human needs are you have to addresshow to integrate this into your BPM approach
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode57
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#056 Let's talk about interactive management systems and why it should be given more attention.
In this episode I'm talking to Carsten Behrens about interactive management systems and why they can be a real game changer for employee engagement instead of centralized BPM systems.We also delve into the world of Q.Wiki and what has happened since the last podcast interview in 2022. The tool has grown and there are some interesting new features - related to AI, of course - so tune in to hear more about that.
Today’s Guests:
Dr. Carsten Behrens
Carsten is CEO of Modell Aachen. Modell Aachen is the maker of the BPM tool Q.Wiki which I already took a closer look at in episode 19. Carsten co-founded Modell Aachen in 2009 and today, they serve more than 1,400 customers worldwide.Carsten holds a Diploma in mechanical engineering from Ruhr University Bochum and a PhD from RWTH Aachen University.
Besides leading Modell Aachen, he also supports the German Association for Quality in various roles.
Carsten lives in Wuppertal together with his wife and two kids.
You’ll learn:
What an interactive management system isHow this helps to boost employee engagementWhat has happend in the Q.wiki world since the first interview in 2022What Modell Aachen has on its roadmap for the further development of Q.wikiWhat Carsten has on his radar for the future of BPM
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode56---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
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Manglende episoder?
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#055 Just two BPM nerds talking about nerdy BPM stuff
In this episode, I'm talking to Martin Holling again. We discuss about current BPM topics such as the implementation of AI, what's happened at KEMNA BAU since our last conversation over a year ago, which tools have made which improvements, which human-centric methods we've come across recently, and so on.Today’s Guests:
Martin HollingMartin is one of the New Process Podcast listeners who have listened to every single episode and he is a real BPM enthusiast. He has been working for Siemens in various Process Management positions in Siemens’ Energy sector for nearly 20 years. During that time, he developed and implemented a BPM framework that covered a lot of the New Process Principles.
After leaving Siemens, he worked as a Senior BPM Consultant for four years. Today, he is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany.
In parallel, he is offering his experience as a self-employed management consultant at living-processes.de.
As much as time besides work and his family – he is married and has 3 daughters – allows, he is singing in a local choir and restoring a classic car together with his brother.
You’ll learn:
What Martin's highlights have been since the last recording about a year agoWhat our observations on the latest developments in the BPM tool market areWhat we think about AI and BPM from a human-centric perspectiveWhat interesting new methods we see to rethink processesAnd a lot of other nerdy BPM stuff
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode55---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
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https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#054 Let’s get from doing to thinking!
In this episode, I'm talking to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. Their focus is on prototyping to discover new solutions and improve processes in teams and organizations through their methodology and hands-on activities. We discover some interesting connections to the New Process Life Cycle.We also talk about body prototyping and physical artefacts and how they can be used to really find answers to tough questions.
Today’s Guests:
Martin Hochreiter and Tobias ZucaliMartin and Tobias founded mkrz lab in 2023. mkrz lab is located in the Tabakfabrik Linz, Austria. Their mission is to get “From doing to thinking”. With mkrz lab, they also founded a hand workshop as a “making is thinking lab”, which is also named “Alternative lab for Future Skills”.
Before founding Makers Lab, Martin worked in medical informatics and automation business in various leading positions at KEBA Group. He studied Information Systems at Kepler University of Linz and is an active maker since he graduated from mechanical engineering high school.
Tobias — before founding mkrz lab — was CTO at Impact AI for about three years. Before this, he worked as UX Designer and UI Developer for various companies. He studied interior design and media art, and learned programming as an autodidact during high school. Since then, he has been involved with IT, especially in combination it with other disciplines.
How to get from doing to thinkingWhat body prototyping is and how to use it to really find answers to tough questionsHow to apply the makers methodology to the New Process Life CycleHow to develop a physical artifact to get people excited about your process
You’ll learn:Learnings for New Process:
The Maker Methodology can be applied in different phases of the New Process Life Cycle:
Process Purpose, Process Strategy, Designing Phase, Implementation Phase, Steering Phase, Improvement Phase
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode54---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
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Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#053 Let’s find out what a Process Culture is and how to develop a good Process Culture in your organization
In this episode, I'm talking to Amelie Langenstein about Process Culture. Having just completed her master's thesis on the subject, Amelie shares her in-depth knowledge with us. We explore what Process or BPM Culture is and what a model for it looks like.Amelie also explains how to create a good Process Culture and we delve into the key values that have a positive impact on Process Culture. She highlights the most difficult challenges organizations face in developing a Process Culture and we dive deeper into the parallels with the New Process approach.
Today’s Guest:
Amelie LangensteinAmelie just received her Master’s Degree in Data Science and Advanced Analytics from NOVA Information Management School in Lisbon.
She wrote her master's thesis on the topic of Process Culture.
I got to know Amelie when I was interviewed by her to provide feedback on the Process Culture Model she developed — And I immediately thought that we have to share her learnings on the New Process Podcast.
What Process — or BPM — Culture isWhat a Process Culture model looks likeHow Process Culture affects the success of BPMHow to create a good Process CultureWhat key values positively influence Process CultureWhat the most difficult challenges in developing a Process Culture areWhat similarities exist with the New Process approach
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode53---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
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Want to know how to start rethinking processes? Get my free checklist here:
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#052 Let's recap New Process after 2 years and give an outlook on the upcoming episodes.
Intro: In this solo episode, I’m reflecting on the current State of New Process in 2024 after two years of the New Process Podcast. So much has happened in that time, and there have been fascinating episodes that have made the New Process Lifecycle more complete.
Let's take a more comprehensive look at the lifecycle with all its phases and the New Process principles. And at the end, I will give you a preview of what will change in the future.
THANK YOU guys for listening to the podcast!
Why New ProcessWhat the core of New Process isHow to get New Process to life
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode52---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
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Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#051 Let’s have a look at the road to process orientation at a big organization like Lufthansa Technik
In this episode, I’m talking to Lars Müller. Lars is one of the most advanced and well-experienced Process Architects I have ever met.He shares the journey of Lufthansa Technik's procurement processes and how they have evolved over the years.
They have built up a team of ten process architects over the past few years with a human-centric approach.
What were the lessons learned? Where do they want to improve? Let's take a look.
Today’s Guest:
Lars MüllerLars has been Process and Project Manager at Lufthansa Technik since 2015.
In this position, he takes over the role of a Process Architect for the procurement processes of Lufthansa Technik Group. Together with his fellow Process Architects, he manages and improves all the procurement processes and moderates a community of more than 1000 people worldwide.
Lufthansa Technik, headquartered in Hamburg, Germany, is the maintenance, repair, and overhaul business unit of the Lufthansa Group. More than 20,000 employees of Lufthansa Technik and its subsidiaries serve over 800 customers worldwide with more than 4,200 aircraft under exclusive contracts.
Before joining Lufthansa Technik, Lars worked as Quality and Process Manager for Akka Technologies.
Lars holds a Bachelor of Engineering from University of Applied Sciences Kiel and a Master’s degree in Business Administration from University of Applied Sciences Lübeck.
Together with his family, Lars lives in Oststeinbek near Hamburg.
How the process world of Lufthansa Technik’s procurement processes looked like in the pastWhere they are today regarding process-orientation and how they got thereWhat the learnings are and what you can take out of this for your journeyWhat his role as a process architect is and how the future could look like
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode51---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
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https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#050 Answering this question on multiple levels live at the New Process Conference.
In this episode, I'm talking to Michael Bögle about the question “Why are we here?”. It's a super special episode because it's not only the 50th episode of the New Process Podcast, but also the first live podcast recorded at the New Process Conference!We take a look at this question on several levels — from the location, to the conference, to our personal purpose in life.
Today’s Guest:
Michael Bögle
He is Senior Director Management System & Authorities at Lufthansa Technik.Michael developed and introduced the process-oriented integrated management system of Lufthansa Technik Group.
He is working for Lufthansa in different engineering and management positions since 1987 and holds a degree in aircraft engineering.
WHY are we here?
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode50---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
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Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#049 Let's explore Bonitasoft's approach to revolutionizing process automation.
In this episode, I’m talking to Charles Souillard, CEO and Co-Founder of Bonitasoft. It’s a BPM tool with a focus on flexibility and user engagement in process automation. We describe its core features, including visual process modeling and analytics, designed for a wide range of users.The discussion also covers how Bonitasoft facilitates user involvement in process optimization and supports the disruption of established processes. Additionally, we look at the trends in the BPM market and what Bonitasoft plans for its future development. Charles also gives some very interesting examples.
Today’s Guest:
Charles Souillard
Charles is CEO and Co-Founder of Bonitasoft. After co-founding Bonitasoft in 2009, he became CTO and 6 years later COO of the company. Since September 2022, he leads Bonitasoft as CEO.
Before co-founding Bonitasoft, Charles was head of the core Bonita software development team within Bull Information Systems. Charles holds a Master's degree in Computer Science from Polytech de Grenoble.
Bonitasoft’s mission is to unleash the full potential of development teams to create automated, process-based, sustainable applications that support innovation and competitive advantage for business.
Their product, the Bonita Platform, is primarily used to automate business processes. But as you will learn, you can also use it for process insights.
With an ecosystem of more than 240,000 members and customers in 75+ countries, Bonitasoft provides an open source platform for digital process automation. In 2024, there are 74 employees in France, Spain, and Canada.
What the underlying philosophy of Bonitasoft isWhat the core elements of the tool areHow the Bonita Platform looks likeHow to proceed to automate processesHow you can use the platform to analyze your process performanceHow Bonitasoft supports to involve the people into the work on processesHow Bonitasoft supports to disrupt established processesWhat the future trends of the BPM tool market in general are and what Bonitasoft has on their roadmap for the futureHow to start process automation with Bonitasoft
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode49---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#048 Let's consider the different generations in terms of processes.
In this episode, I'm talking to Leona Holzbecher about how different generations influence change and transformation. We take a deep dive into the categorization of the different generations and look for stereotypical characteristics that can lead to conflict.How can this diversity be used to get people excited about processes? And how can we inspire different generations for processes? Let's find out…
Today’s Guest:
Leona HolzbecherLeona is a psychologist and systemic coach and has just started her own business "Leona Holzbecher Consulting" to coach companies and people to rethink their why from a psychological perspective.
She has a lot of experience in change management in a large corporation.
Leona holds a Master's degree in Psychology and has completed trainings in System Intervention and Organizational Development and Transformation.
I met Leona at the Hello.Beta live event in Hamburg last year and I really liked her Barcamp session on "Leading across Generations". — And we just had to record a separate podcast episode to dive deeper into this.
What the different generations areHow they are categorizedWhat the stereotypes and conflicts of the different generations areHow this affects the work environment in generalWhat we as process guys can learn from this to get different generations excited about processes
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode48---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#047 Let’s find out how the tool ShiftX with a human-centric approach and its own notation can help to rethink processes!
In this episode I'm talking to Eigil Sagafos about the BPM tool ShiftX that he and his colleagues are developing. Eigil explains what the ShiftX philosophy is and what it looks like.He points out why it has a completely unique notation and how he thinks ShiftX helps get people excited about processes.
Eigil also ends with a really cool offer for the New Process community.
Today’s Guest:
Eigil SagafosEigil is CTO of ShiftX. He co-founded the company together with Nikolai Strandskogen and Kjetil Jortveit in 2018 in Oslo.
ShiftX is a fast-growing tech company from Norway, and ShiftX is also the name of the BPM tool they are developing.
They say it is an easy-to-use, no-code, drag-and-drop process visualization tool with connected data that enables everyone in an organization to quickly map and understand processes, routines, and customer journeys.
What the underlying philosophy of ShiftX isHow it looks likeHow to map processesHow to retrieve these processes in ShiftXHow ShiftX helps to inspire people for processes and how it supports to trust peopleWhat on the roadmap for the future is, what it costs and how you can try it
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode47---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#046 Let’s focus on the human-centric aspect (again)!
In this episode, it's all about getting human-centric. I’m talking to Julia von Winterfeldt about the power of human connection and the principles and methods she uses to unlock it. We also discuss how to discover and live one's purpose to increase satisfaction and self-efficacy.Of course, we combine her experiences and recommendations with the human-centric BPM approach. I learned a lot from her program, and I'm sure you'll have some "aha" moments in this episode as well.
Today’s Guest:
Julia von WinterfeldtJulia is CEO of SOULWORX. She founded SOULWORX in 2015 to unlock the power of human connection. Before founding SOULWORX, she worked in senior management positions for various global consulting companies for nearly 20 years.
Julia is passionate about purpose. She is continuing to create and co-elevate Future of Work and a new era of Leadership for a meaningful and more connected future.
She is also the co-host of the podcast “beziehungsweise” — a German podcast that focuses on human connection.
What the power of human connection really isWhat principles and methods Julia applies to unlock the power of human connectionHow you can discover your individual purpose and - even more important - how to live your purpose to increase contentment and self-efficacyWhat a team purpose is and how to develop - and benefit from - thisJulia also shares her recommendations on how to get to a more human-centric BPM approach. — Really interesting!And, we are also taking about my experiences in discovering my purpose and bringing this to life with New Process — as a result of participating in Julia’s self-leadership program.
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode46---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#045 Let's take a deep dive into the topic of digital mindset.
In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it.Of course, we set in relation to BPM in general and for a specific business process in particular. Julian also has an offer for the New Process Community.
Today’s Guest:
Julian KnorrJulian is Founder and CEO of ONESTOPTRANSFORMATION AG. He founded ONESTOPTRANSFORMATION AG in 2018. They focus on analyzing and developing a Digital Mindset and the competencies you’ll need for the future.
He also gives lectures on digital mindset at Frankfurt School of Finance and Management.
In addition, Julian is host of the Mindset Coffee Podcast since 2020.
He studied Business Administration at Otto-Friedrich-University of Bamberg and holds a Bachelor’s and a Master of Science degree.
What a digital mindset isHow to analyze and develop a digital mindsetHow to leverage this for BPM in general or for your specific business process in particularHow to test Julian’s Mindset NavigatorWhat he offers to the New Process Community to develop the mindset of your own process community
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode45---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024.
In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which are no longer relevant from their individual perspective.We talk about why and how he started his research, what he has learned about the evolution of BPM topics over the years and - of course - which skills need to be learned and are not relevant for 2024 based on his research.
Today’s Guest:
Zbigniew MisiakBesides this outstanding research work, Zbigniew is Senior Consultant at BOC Information Technologies Consulting since 2006. BOC Group is the company behind the BPM tool ADONIS.
Zbigniew blogs about BPM at BPMTips.com — A blog he already started in 2008.
He holds a Master’s degree in Business Informatics from SGH Warsaw School of Economics.
Zbigniew lives in Warsaw together with his wife and his daughter. Personally, he likes to sing and read. — And he is a real BPM enthusiast! He even published a BPM course on Udemy and he also published a BPM Book in Polish Language, and he is working on an English book, too.
What the hot bpm skills are which you have to learn for 2024Which skills are not relevant anymoreWhat his bpm experiences wereWhat his recommendations on how to get people excited for processes are
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode44---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#043 Let’s find out how to get people excited about processes through branding and storytelling!
In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of course, how to apply that to processes. How do creativity and process get along in general? Let's find out…
Today’s Guest:
Carolin JungeCaro is founder and CEO of “oh boy!”. oh boy! is a branding company with a focus on brand identity and how to bring it to life. With storytelling and cool ideas for every touchpoint, they make corporate, personal, and employer brands more exciting.
Before founding oh boy!, Caro worked at Etengo as Team Leader Marketing with a focus on how to develop positioning and brand strategy. Before that, she worked as Head of Marketing & Sales for a fashion start-up with a focus on B2B brand positioning, and she established the brand in the German retail market in 600 stores such as KaDeWe and Galerie Lafayette.
She studied Music and Creative Industries at Popakademie Baden-Württemberg
Caro also completed a training as a grief coach and plans to revolutionize the German grief culture.
What the difference between branding and storytelling isHow she helps companies to find their brand voicesWhat the most helpful methods for successful branding and storytelling areWhat Caro's tips are for getting people excited about processes in relation to her methods.What a grief coach is and what she has learned from this training.How you can apply all this to rethink your process
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode43---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#042 Let’s recap 2023 together and explore what the top topics for 2024 are.
In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024.Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2024.
Finally, I provide my own outlook to 2024 and share with you, what I’m planning to work on to rethink processes and to find new ways to inspire people for processes.
Today’s Guests:
Caspar JansCaspar is Senior Director Transformation Solutions EMEA at Software AG and has been one of my guests of the New Process Podcast before to talk about ARIS.
Wil van der AalstWil is the godfather of process mining, Professor at RWTH Aachen, and Chief Scientist at Celonis. Check out this episode with him.
Gia Thi Nguyenis currently working at SAP in Singapur as VP for SAP Signavio’s Market Impact in Asia. He also has a really cool LinkedIn video series called “Tea with Thi” about digital transformation. I recorded an episode about change and transformation in complex organizations.
Martin HollingMartin Holling is Head of Process Management at KEMNA BAU, one of the largest road construction companies and street infrastructure providers in Germany a real BPM enthusiast. I recorded a recap of my tool interviews with him
Seyed Ahmad DaliriSeyed is probably THE process thought leader and BPM Consultant from Iran.
Christoph PillerChristoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard”. I recorded an episode about how the notation PASS supports a human-centric BPM approach.
What the recommendations of the BPM thought leaders on LinkedIn for 2024 areWhat the top topics of the New Process Community for 2024 areWhat is coming for the New Process Community in 2024 to support you best in rethinking processes and inspiring people for processes
You’ll learn:
I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode42---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#041 Let's have a talk about Process Mining and the best ways to implement it in your organization.
In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative technology.We elaborate on their journey in implementing Process Mining, from the overall strategy to managing individual use cases, and the steps they take to maintain and operate a process. Furthermore, we also discuss how they get their team excited about Process Mining.
Today’s Guest:
Jean-Marc ErieauJean-Marc is working at MANN+HUMMEL as Director Process Mining and Execution Management.
MANN+HUMMEL is a leading global company in filtration technology. Under its two business units, Transportation and Life Sciences & Environment, MANN+HUMMEL develops intelligent filtration and separation solutions that enable cleaner mobility, cleaner air, cleaner water, and cleaner industry.
Jean-Marc has been working for MANN+HUMMEL for more than nine years in different supply chain positions, and he was as an expat in Shanghai until COVID-19. Today, he works in MANN+HUMMEL’s headquarters in the Ludwigsburg, Germany.
Before joining MANN+HUMMEL, he worked for different other companies, always with a focus on production, distribution logistics, and supply chain management.
Jean-Marc studied Business Administration at Baden-Württemberg Cooperative State University.
How the BPM and Process Mining setup at MANN+HUMMEL looks likeWhat the initial trigger was to think about the application of Process MiningHow Jean-Marc convinced his top management to invest in Process MiningHow they did proceed to implement Process Mining overall, how they are driving a single process mining use case, and what they are doing afterward to operate a processWhat they did to get the people excited about Process Mining
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode41---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#040 Let's dive into the insights from the Hello.Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation.
In this episode, we take a special journey through the Hello.Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation.
From the importance of building resilient organizational structures to intergenerational leadership, this episode covers a wide range of topics. We discuss encouraging honest discussion and emotion in the workplace, and how artificial intelligence tools can help innovate processes. We also explore the critical role of psychological safety in the workplace. Let's dive into the future of work together!
Adrian Gerigk, the moderator of the eventLara Hahn and Nicolas Stemmler about the importance of resilience systems, both are consultants at IOS the Institute for Organizational Development and Systemic Consulting in HamburgLeona Holzbecher from Siemens Healthineers about leading across generationsKatharina Pletl about three simple questions on how a transformation really hurts, Katharina is working at AKDB, an institution for municipal data processing in BavariaI also talked to Sonja Mayer from yellow mint design about how to use art/image AI to improve processesLaura Liebisch from Capgemini Invent and Sven Heese from New Work Hub about the Game Changer Psychological SafetyAnd finally - to sum it all up - with Tobias Krüger founder of Hello.Beta.
Today’s Guests:
I got to talk to seven great people that evening:Hello.Beta GmbH
Hello.Beta, founded by Tobias Krüger, is a community focused on New Work and organizational transformation. With over 300 members, it brings together professionals interested in innovative work practices and agile methodologies. The platform facilitates idea exchange, learning, and events like bar camps, fostering a collaborative environment for exploring modern workplace dynamics.
You’ll learn:
How to build resilient organizational structures and culturesHow to lead effectively across different generationsHow to create space for honest discussion and emotionWhat art AI tools you can use to improve your processand what the importance of psychological safety in workplaces isI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode40---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#039 Let's take a closer look at one of the largest process automation initiatives in Germany.
In this episode, I’m talking to Daniel Matka. We are exploring the practical application of process automation at Robert Bosch, which is one of the most significant process automation initiatives in Germany.We delve into how Robert Bosch's process automation initiative is structured and what sets it apart. Daniel shares recommendations for other organizations looking to tackle this challenge, providing insights into the best approaches.
How can we effectively engage and inspire the team working within processes to get excited about process automation in this transformative journey? Let’s find out..
Today's Guest:Daniel Matka
Daniel is project manager and product owner in the area of business process automation with a focus on workflow engines with low-code and no-code features at Robert Bosch Semiconductor Manufacturing in Dresden. Mastering highly complex manufacturing processes and automating networked business processes are at the heart of his vision for an easy-to-use workflow and component toolset.
He is also a member of the act “Madstep”, a group that brings entertainment in a quite innovative approach on stage.
Daniel holds a diploma in manufacturing engineering from the TU Dresden.
You’ll learn:
How Robert Bosch’s process automation initiative looks likeWhat Daniel recommends to other organizations on how to approach this challengeHow you can learn more about process automation and how to startHow to handle the fear of people that process automation may cut jobsAnd, we are talking about how to get the people working in the processes excited about process automationI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode39---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist -
#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics.
In this episode, I’m talking to the “Process Wizard” Christoph Piller.
He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS.
Christoph also explains what to make of his LinkedIn description "Hyperautomation Evangelist" and "Process Sprint Knight" and shares his thoughts on BPM and AI.
Today’s Guest:
Christoph PillerChristoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard" and invites experts to join him on his vodcast "On a Melange with the Process Wizard” for intensive process talks.
Before, he worked as a Hyper-Automation Evangelist at Bitpanda, as Senior Business Process Consultant at Viessmann (specifically for HR) as well as created the Center of Process Excellence & Automation at Career Partner. Lately, he started working for Stadtwerke München as Senior Process Consultant.
Christoph lives in Denkendorf, Germany.
Personally, he loves to take care of his three (baby-) girls and to make his wife crazy together with them.
What the Subject-oriented BPM approach and PASS areWhat PASS can do better than other notations such as BPMN 2.0 or UPNWhat his favorite PASS project was and how to get people excited for this approachWhat hyper-automation is and what a Process Sprint Knight doesWe’ll also talk about his thoughts on BPM and AI as well as his top tips to get to a more human-centric BPM approach.
You’ll learn:I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!
If you'd like to get the links and show notes for this episode, head to:
https://www.NewProcessLab.com/episode38---
I'm running a survey to identify the relevant BPM topics 2025. It would be super cool if you took a few minutes of your time to help me prioritize my activities for the next year. To take the survey, just go to: NewProcessLab.com/survey
---
Follow me on LinkedIn:
https://www.linkedin.com/in/mirkokloppenburg/
Want to know how to start rethinking processes? Get my free checklist here:
http://www.NewProcessLab.com/checklist - Vis mere
