Episoder
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With the first quarter rush easing, this time of year gives us a moment that's rare in business - a natural pause. Personally, I take this time of year as an opportunity to look at my business with fresh eyes by asking myself 5 powerful questions.
I encourage my clients to ask themselves these same questions to gain a sense of clarity on where their business is at. So before we dive back into the daily rhythm of client calls and content creation, let's use this breather to ask ourselves five questions that could shift not just how we work, but why we work the way we do.
1. Am I Doing the Work I Love? And is it profitable?
Let's be honest - not every client project makes your heart sing, but there should be a spark in most of what you do. Take a look at your current projects. Do they energise you, or are you dragging yourself to your desk each morning? The sweet spot is where your passion meets your clients' needs - and yes, your bank account's needs too.
Speaking of bank accounts - passion projects are great, but they need to pay the bills. Look at your revenue streams with clear eyes. Which services are actually making you money and which ones are you holding onto because you "should" offer them? Sometimes the most loving thing you can do for your business is to let go of what's not working.
2. Are My Client Agreements Up to Date?
Your client agreements are like the foundation of your house. You don't think about them until something starts creaking. Take a quick look at yours. Do they still reflect how you actually work? If not, itâs time for a chat with your business lawyer to update them.
3. Is the Business's Profitability Where It Needs to Be?
This goes deeper than just checking your revenue. Look at those sneaky subscriptions you signed up for last year. Review your pricing - are you still charging what you did when you started, even though your expertise has grown? Sometimes the smallest tweaks can make the biggest difference to your bottom line.
4. Have I Documented All Handshake Agreements?
We all love those exciting conversations that end with a handshake and a "let's do this!" But here's the thing - memories fade, and expectations can shift. Take those verbal agreements and get them in writing. It's not about trust; it's about clarity.
5. Have I Got Policies in Place for the Biggest Risks in My Industry
Itâs crucial to assess risk management within your business. Do you have policies in place for the biggest risk areas, such as cybersecurity? As vulnerabilities grow, having clear policies and secure contract terms with your contractors becomes essential.
I encourage you to use this natural pause to realign, readjust, and maybe even reimagine what's possible for your business in the months ahead.
What's one question from this list that resonates most with you right now?
LINKS:
Sign up for my fortnightly Briefing Notes hereDiscover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Let's talk about something that might be costing you serious cash - your business Terms and Conditions. While your eyes might glaze over at the mention of T&Cs, today we're diving into the sexy side of contracts: money. Specifically, how proper contracts can stop your hard-earned profits from silently slipping through your fingers.
When it comes to profit erosion, there are two kinds: obvious and sneaky. When your T&Cs aren't watertight, you're facing everything from scope creep to disputed invoices and straight-up bad debts. But it gets worse. The hidden costs are killing your business too: legal fees from disputes, precious time wasted on problems that could've been prevented, damaged client relationships, and team burnout from dealing with unhappy clients. All of this could be avoided with properly tailored contracts.
The solution isn't just about having any old T&Cs - it's about having the right ones for your business. Your contracts need to be as unique as your business, and you need to know exactly how to use them.
Key Points:
Why generic T&Cs are costing you moneyThe hidden costs of poor contractsHow to protect your profits with proper agreementsCommon contract myths debunkedPractical steps to implement strong T&Cs
Questions of the Week I Answer:1. What's the difference between contracts, agreements and T&Cs?
2. Should I display my business T&Cs or client agreements on my website?
So, consider this an invitationânot just to review the legal framework of your businessâbut to think about your profits and how to protect them. Properly tailored T&Cs arenât just about avoiding lawsuits. They're about ensuring that your hard-earned money isn't slowly disappearing due to preventable missteps.
LINKS:
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/how-missing-tcs-quietly-erode-your-profits
Sign up for my fortnightly Briefing Notes here
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Manglende episoder?
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When I start working with a new client, a question I frequently ask is: "What do you want to achieve in this next season of your business?" Nearly every time, the responses revolve around gaining more clients, revenue or growth. Yet, the tool that most powerfully supports this growth is often misunderstoodâthe legal documents.
I get it - legals arenât the most exciting part of the business growth journey. But legal documents that are tailored specifically for you are a powerful undercurrent in your business that ensure not just protection, but propel you towards sustainable success. To me, they are vital.
In this episode, we're talking about:
- Why your legals are the hidden force behind your business growth
- Guarding against legal pitfalls
- Creating seamless client journeys with your legals
- The cost of misaligned legal documents
- Q&A: Legal document length and refund policies
If you havenât looked at properly tailoring your legal documents for your business, I encourage you to reconsider the vital role they play in growing a sustainable business. If recognised as the powerful tools they are, they will consistently support your vision for growth.
If you need help getting your legals done right, feel free to reach out. Letâs get you started on your journey to accelerated growth in business!
LINKS:
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/the-hidden-force-behind-business-growth
Sign up for my fortnightly Briefing Notes here
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Keeping up with legal updates can be overwhelming and confusing. If youâre like most of my clients, youâve probably felt unsure about where to source reliable information. With the huge amount of content floating around online, itâs easy to get lost in what's accurate and applicable to you. So, today Iâm guiding you through some critical legal changes you need to be aware of as a service-based small business owner.
Wage Compliance
One topic gaining significant attention is wage compliance. As of 1st January, intentionally underpaying employees is now a criminal offence. If youâre uncertain about your compliance, I strongly encourage you to consult the Fair Work website, particularly the Voluntary Small Business Wage Compliance Code. Making sure you're on the right side of this law is crucial so engage your accountant or legal team to ensure youâre meeting all necessary standards.
Understanding Privacy Law Overhauls
The privacy legislation is outdated and the current exemptions for small businesses are going to be removed, which means privacy compliance is not an option - itâs a necessity.
You need to have a compliant privacy policy accessible on the home page of your website, showcasing transparency with your clients about how you handle their data. Particularly in this climate where more and more people are doing things online, being crystal clear on your compliance with the way you manage personal data is essential.
The Right to Disconnect
Donât worry - youâre not going to jail if one of your employees gets an email from a client out of business hours. But make sure that you start discussions with your team now to establish clear after-hours communication policies. Understanding whatâs reasonable in your specific context is crucial to ensuring compliance.
Industry Specific - Tax and BAS agents
For tax and BAS agents, new mandates from 1st July will require stricter adherence to record-keeping and quality management standards. Ensure your documents, disclosures, and client agreements reflect these changes. There is a lot of information here, so if you're overwhelmed by everything you need to go through, my advice is to make a list and start from the top.
Industry Specific - Interior Designers
For those in construction or interior design, pay attention to the ban on importing certain engineered stone products like benchtops, panels and slabs. You have a positive obligation now to know what's banned and what's not. Make sure you keep this front of mind when making selections with your clients.
Unfair Contract Terms
Itâs absolutely vital that your client service agreements do not include any unfair contract terms, particularly when it comes to your termination clause. If there are any unfair terms, your entire contract will be considered null and void and youâll have absolutely nothing to stand on.
With everything when it comes to business law, staying compliant involves constant vigilance and surrounding yourself with the right professionals. If youâre unsure about any changes to the law, feel free to reach out. Iâd love to help.
LINKS:
Sign up for my fortnightly Briefing Notes here
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Letâs talk about AI and business contracts. If you're like me, you're always on the lookout for tools that could streamline our work processes, save us time and of course, save us a bit of money. But when it comes to something as critical as business contracts, should we actually entrust this task to AI? This discussion is more important than ever, considering AI is becoming an indelible part of our lives, whether we like it or not.
To give you some context, when I talk about AI in this realm, I refer to the likes of generative AI and anthropic AI, such as chatbots like ChatGPT and Claude AI. They're great at churning out content, but when the stakes are high and involve the legalities of business contracts, there's a lot to consider.
Today, we'll unpack some of the looming questions around AI, exploring:
- Whether AI should have a role in developing business contracts
- The risk of breaching confidentiality when using AI for automating business contracts
- The importance of incorporating human knowledge into AI contract review and analysis
- The positive side of AI in business
While AI offers some intriguing prospects, when it comes to the complexities and nuances of business contracts, I would advise caution. The technology isn't yet advanced enough to replace the tailored, up-to-date expertise required in legal practices. As we tread this fast-moving landscape, let's focus on harnessing AI to benefit our businesses, but always within the parameters of due diligence and legal compliance.
LINKS:
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Itâs the 200th episode of the Rise Up in Business podcast and I want to celebrate by talking about one of my all-time favourite topicsâcontracts.
Theyâre not just a legal requirement to get out of the way. When done right, they can be a powerful tool for navigating the stress and success of running your own business.
So whatâs the difference between an ineffective contract, and an excellent one?
Well, the first thing to remember is that your contracts belong to youâyes, even if a lawyer drafts them. They're an extension of your business brand. It's so crucial to ensure they look and sound like your business.
Imagine presenting a 42-page contract drafted in indecipherable jargon to your clients. Is that a good look? Absolutely not.
Instead, we want to create contracts that are on-brand, understandable, and worthy of pride. This is your businessâs voice, after all.
When Iâm drafting or reviewing contracts, I focus on the following four pillars of excellence:
1. Protection
Contracts must provide security for both parties involved. Itâs not just about warding off potential issues for yourself but also about setting clear expectations for your clients. This includes detailing the services offered, setting boundaries, and clearly defining terms to avoid what's known as scope creep.
2. Clarity
The primary purpose of a contract is to lay down clear expectations. Define responsibilities, timelines, and terms of payment explicitly. By doing so, you can avoid surprises and ensure that both parties are aligned in terms of what is expected.. Not only does it help you navigate misunderstandings, it makes sure you preserve the relationship too!
3. Practicality
Contracts need to work practically in real-world scenarios. Whether dealing with situations where a client defaults on payments or adjusting the scope of work, your contract should provide a clear framework for these eventualities. By doing so, you empower yourself to act confidently without the fear of overstepping legal boundaries.
4. Flexibility
Allow your contracts room to breathe and grow with your business. They should be adaptable enough to accommodate changes without requiring a total rewrite every time your business takes a new direction.
Once youâve considered these pillars, you also need to be wary of common 'contract killers' that could sabotage your efforts. Unnecessary formality, missing essential clauses, unenforceable provisions, and inconsistent terminology can all undermine your contract's effectiveness and your professionalism. So get help from a professional who can make sure your contracts are legally compliant and reflect your brand.
Ultimately, excellent contracts are your most crucial business tool. They underpin growth, protect against risk, ensure you get paid, and help navigate tricky situations. Whether itâs a client service agreement, employment contract, or website terms, the principles remain the same. Make sure they're clear, protective, practical, and flexible.
LINKS:Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/what-makes-an-excellent-contract
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Ready to leave behind the corporate grind and become your own boss?
Youâre not alone!
Over the last year, I've seen a big increase in clients seeking my guidance as they set up their own businesses. They come from various industries, each with unique skills and backgrounds, but theyâre all asking the same question: "How do I successfully make this leap?"
I absolutely love answering this question and helping budding business owners feel confident and secure as they set out on their journey. Which is why today Iâm breaking down what you need to consider from a legal perspective when moving from corporate to consultancy.
1. Your Business Structure:
Choosing the right business structure isnât just a box to tick; itâs a foundational decision. I see a lot of people jump in as a sole trader to 'test the watersâ, thinking they can reassess later. But I can't stress enough how important it is to get this right from the start! Each option carries its own set of risks, so it's crucial to understand which path suits your industry and personal goals best. I know it can feel overwhelming, so get help from a knowledgeable business lawyer or accountant to work out what will work best for you!
2. The Necessity of Insurance:
The question isnât whether you need insurance or not (you do), but what kind of insurance you need. Insurance protects your enterprise from unforeseen liabilities, and some larger clients wont work with you if you donât have it. Connect with a reliable insurance broker to work out what policies suit your needs. They can walk you through the nuances of different policies and help you choose the best fit without relying on anonymous online templates.
3. Guarding Your Intellectual Property:
When you're taking the plunge to start your consultancy, it's vital to consider your intellectual property (IP). What ideas and materials are you bringing into your new business, and are they truly yours to use? Beyond identifying what you can legally use, we must also look at how best to protect your IP. By setting clear parameters for sharing and using your IP, you can prevent conflicts and ensure your ideas remain yours
4. Regulatory Compliance:
Donât underestimate the importance of regulatory compliance, particularly if your industry demands specific licences or certifications. In the corporate world, these were often managed for you, but now itâs your responsibility. Be sure to fully understand your obligations to avoid any unwelcome surprises.
5. Client Service Agreements:
Many new business owners feel uneasy about presenting their own agreement, wondering if they should simply use the clientâs, but this is a recipe for trouble. Work closely with your business lawyer to craft an agreement that reflects your business ethos and protects your interests. It should detail service scope, payment terms, confidentiality, IP usage, and termination conditions.
6. Pitfalls to watch out for:
Never rush into accepting revisions to your agreement just to secure a client. Take the time to seek legal advice and understand the implications fully.
Beware the handshake agreement! It doesnât matter if theyâre a stranger or a long-time friend, every client should go through the same onboarding process to ensure nothing falls through the cracks.
Steer clear of using template agreements that might not suit your business. They might seem cost-effective at first, but tailored documentation is the way to ensure comprehensive protection.
So remember, transitioning from corporate to consultancy is a significant move, and it's perfectly normal to seek guidance on this path. If youâve still got questions or want more tailored advice, reach out. I'm here to help you make this journey as smooth and successful as possible!
LINKS:<
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As we find ourselves in this time of year ripe with fresh starts and renewed perspectives, I wanted to share an important conversation I'm having frequently: aligning with the right clients and parting ways where necessary.
Letting go of clients who no longer align with our evolving goals can be tough. I know from stories shared by many of my lovely clients that this can be quite daunting. You feel that dreaded stomach drop at the thought of having "the talk,".
Let me assure you, you are absolutely not alone. Every business owner faces this at some point in their journey. Wanting to work with more aligned clients is a positive indicator of growthâit's a necessary part of evolution. Recognising misaligned client relationships isn't a reflection of carrying out something incorrectly; it's merely an acknowledgment of normal progress.
Think of it like ripping off a Bandaid; the quicker the better. The more we stress over it, the worse it seems.
Today, I'm taking you through the practical steps to best approach this delicate process:1. Assess Your Client Service Agreement
2. Plan Your Exit Strategy
3. Consider the Handover Process
4. Communicate Transparently
5. Follow Through with Integrity
By framing the process as an opportunity for both parties, letting go of misaligned clients can become a mutually beneficial step. Terminating a contract doesn't have to be awful, and when handled with care, it can reinforce your brand's integrity and values.
I believe that both you and your clients deserve to thrive in partnerships that excite and inspire. If you need assistance or feel out of your depth, don't hesitate to reach out. You don't have to navigate these waters alone. Remember, your support network can be instrumental during these challenging times.
LINKS:
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/starting-fresh-with-aligned-clients-ending-client-contracts
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As we step into a fresh year, there's often an energy, a spark, a readiness to tackle the things we've previously put off. And if youâre anything like me, one of those things youâve been delaying getting stuck into is your digital presence. Specifically, LinkedIn.
For years, I eyed LinkedIn from a distance, slightly overwhelmed and uncertain about how to start, until the end of last year when I decided it was time for a change. And today, who better to help guide us in navigating these sometimes murky waters than Amy Smith, an online business coach for service-based business owners and someone whose insights I hold in high regard.
Amy also happens to be a LinkedIn marketing specialist, helping business owners, coaches and consultants to grow their businesses and brands online. She has personally grown her own LinkedIn profile to over 30,000+ 1st degree connections and has had over a million interactions on her content on the platform.
One of Amy's key pieces of advice is to niche beyond the niche. By narrowing your focus, you position yourself as the go-to expert in that space, attracting the premium clients we all desire.
Once your profile is polished and primed, the next step is content creation. Think of them as content lanes â themes around which your expertise and message revolve. Amy uses the analogy of bowling with bumper guards, ensuring your content stays on track rather than veering off into every trend that catches your eye. Stay in your lane, and talk to your dream client as though theyâre the only one listening.
Is success measured by connections, engagement, leads, or conversions? Amy cautions against getting too caught up in numbers like total connections. Instead, focus on building quality connections with people directly relevant to your niche.
Amy has been a treasure trove of information, and these insights are just the beginning. If you've been holding back, unsure where to start with LinkedIn, now's the time to dive in. Her full guide and more can be found on her website amylsmith.com, and she's also active on LinkedIn for more real-time tips and support.
So, drop me a line or shoot me a DM to let me know your thoughts on how youâll make the most of this powerful digital platform.
Will LinkedIn form part of your strategy this year?
LINKS:
Connect with Amy:
Website: https://amylsmith.com/
LinkedIn:https://www.linkedin.com/in/amylsmithcoach/
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/the-power-of-linkedin-for-service-based-businesses-with-amy-smith
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As we step into the new year brimming with potential and opportunity, I find myself reflecting deeply on the lessons that have shaped my journey. I hope your festive season was everything you wished for, filled with joy, relaxation, and precious moments with loved ones. As we transition back into the hustle and bustle of business, I want to share a revelation that has been pivotal for meâa lesson that even after nearly six years in my current business and over a decade earlier in litigation, I continually revisit. Itâs a lesson in boundaries and the complex dynamics between business and friendship.
As accidental friendsâthose we perceive as more than mere contacts due to regular business interactionsâthe line between professional relationships and personal friendships can blur all too easily. For years, I found myself repeatedly grappling with the notion that business partnerships meant true friendship. It was a cycle that led to misunderstanding whenever those connections inevitably shifted once the professional tie ended.
Perhaps you, too, have felt the strain of relationships built solely on business endeavours. Rather than exhausting you, understanding this lesson can be empowering if used as a catalyst for personal growth. Acknowledging this challenge doesn't diminish your care or moderation but rather enhances the quality and sustenance of both your work and personal relationships.
As we embrace this year, let's enter it with newfound awareness and openness to learning. Establishing clear boundaries in business helps not only in thriving professionally but also in managing personal energy efficiently. This clarity can transform disappointment into gratitude for the lessons learned, guiding healthier interactions.
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As we near the end of another year, it's a time filled with joy and festivities that naturally lend themselves to reflection and renewal. I've managed to create a smooth transition into this season, and while it hasn't always been seamless, I've learned to cherish this time as an opportunity to reset and prepare for the year ahead.
Today, Iâm sharing with you my process for doing just that. This reflection process is something I hold dear and has been a key component of my personal and professional growth. Reflecting on past experiences, it's evident that a year-end reset didnât happen by accident. Itâs a meticulous process Iâve cultivated over nearly six years since starting my business, focusing on reflection and resetting to bridge the gap between where I am and where I want to be.As a business owner juggling various responsibilities, my life is not only about work but also about maintaining harmony between business and personal commitments. Practices like journaling allow me to explore ideas and understand the meanings behind my actions, helping me achieve clarity and purpose. It provides the grounding I need, especially during my reflection periods.
Reflecting back on previous years, I identify areas of struggle or imbalance, such as the enormous guilt associated with taking personal time away from work. In overcoming this, I now permit myself guilt-free joy and relaxation, understanding that personal wellbeing directly impacts business health. This year, I even avoided the pitfalls of past burnout phases by recalibrating my expectations and redefining success metrics to focus more on personal satisfaction and less on rigid, financial achievements.
My reflection and reset process isnât a once-a-year exercise but an ongoing series of check-ins, a connection with my soulâs goals and life priorities. I've poured a lot of thought into sharing this process with you, and hope you find it enriching and applicable as you reflect on your own journey.
Thank you for joining me in this reflective space. If youâve found value in my journey, I encourage you to share this reflection with a friend or colleague, helping to spread inspiration and insight. Until next time!
LINKSEpisode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/my-end-of-year-reflection-reset-process
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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The end of the year is a time of celebration and joy, but as a business owner, it's important to remember that your legal responsibilities don't take a holiday. One aspect that requires careful consideration is the end of year Christmas party. In todayâs episode, I'll provide you with some tips and tricks to ensure a safe and enjoyable event for everyone involved.
The most important thing to remember is that your Christmas party is still a work event. This means that you have legal responsibilities towards your employees, even if they are not being paid for attending the party, and it's essential to be mindful of this fact throughout the planning and execution of the event.
If you choose to serve alcohol at your end of year party, extra precautions are necessary. To ensure the safety of everyone, you need to provide a controlled environment for alcohol consumption. The best way to do this is to have someone with the appropriate qualifications serving drinks at your event.
Iâll talk about what to consider when choosing a venue. Opting for a venue outside of your premises can be a great way to ensure a safer environment. However, it's crucial to do your due diligence and understand the details of the venue so that you can mitigate potential risks and liability.
Itâs important to clearly communicate to your team that the standard of behavior expected at the party should be no different from what is expected in the workplace. It's also helpful to establish a clear end time for the event, setting boundaries and allowing employees to plan accordingly.
Secret Santa can be a source of potential issues in the workplace. To avoid any conflicts or uncomfortable situations, it's important to make it clear to all team members that the gifts exchanged should be G-rated and neutral. The gifts should be suitable for opening in front of family members to prevent any potential cases of discrimination or harassment. Humorous gifts, in particular, should be avoided, as humor can differ greatly from person to person, and what may be funny to some can offend others.
Ultimately, the goal of an end of year celebration is to foster a sense of appreciation and joy while keeping your business and employees safe. By taking a proactive and mindful approach, you can create a positive and safe environment for your team, allowing everyone to ring in the new year with a clean slate and without legal headaches.
Wishing you a joyful and risk-free end of year celebration!
LINKS:
Get your copy of my Annual Legal Checklist here
Check out my Getting Paid Made Easy course here
Website:tmsolicitor.com.au
Instagram:https://www.instagram.com/tmsolicitor/
Book a Strategy Session with me here
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What separates a flourishing business from a floundering one?
Itâs the often-overlooked systems and processes that run in the background.
This week I sat down with Beth Bieske, of More Time To Design, to share how you can design processes that donât just support your business, but elevate it to the next level. If you've ever felt overwhelmed by the amount of tasks your juggling, this is the episode you can't afford to miss.
Many people think of systems as merely a 'nice to haveâ, but, as Beth pointed out, success is often lost without them. Whether it's expanding your team or gaining more personal time, the key is your systems and processes. Without them, you may very well be stuck in a loop, never quite advancing.
If this sounds overwhelming, systems donât need to be elaborate of complicated to be effective. In fact, the simpler the better. Take for example the "pre-client process," which smooths out the process from initial inquiry to a signed contract. This often neglected step won't just save time; it reduces the mental strain of overthinking every new client engagement.
Picture this: an inquiry lands in your inbox. With a strong system in place, you're armed with ready-made templates that guide the potential client journey smoothly from discovery to contract signing. Beth shares that knowing your next step, at every stage, brings an incomparable peace of mind and boosts productivity.
Importantly, these systems are not just about improving efficiencyâthey are about elevating client experience. When you roll out the red carpet for clients and exceed their expectations, they become your biggest fans and recommend you to their crowd. Who wouldnât want that?
Many designers Beth encounters tend to overcomplicate their processes. Instead, she suggests keeping it simple and clear. Start by thinking about how you'd explain your process to someone else, and avoid reinventing the wheel. Say your process out loudâdoes it sound too convoluted? If so, it's time to streamline.
So as the holiday season draws in, take a moment to think about the processes in your own business. If there's a task that you dread or one that seems disorganised, thatâs your signal to implement a streamlined system, or possibly even outsource it. Time saved here can be used to focus on the creative aspects you love.
LINKS:
Connect with BethInstagram: @more_time_to_design
Website: www.moretimetodesign.com/
Episode Website: Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/design-dreams-not-disasters-with-beth-bieskeDiscover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As we approach the end of another bustling year, I find myself reflecting on the ever-persistent drive we all feel to finish the year on a high note - that need to grind, achieve and finally collapse into the festive season.
Itâs a cycle weâre all too familiar with, yet one that Emma McQueen, my brilliant friend and business coach, and I are determined to disrupt. Emma, who many of you might remember from our previous conversations, joins me again to chat about how we can aim to glide instead of grind as the year wraps up.
Iâm sharing my wins in terms of setting myself up for success at this time of the year and Emma shares some insight and little tips and tricks on how she achieves the glide over the grind.
We talk about strategic planning in advance: while I found my own tactic of starting my planning for the coming year in September, Emma maps out her 2025 goals way back in July! It all goes towards creating that all-important feeling of spaciousness.
As business owners, the hustle can be real - and constant. Incorporating joy into our daily routine is crucial. Emma uses the delightful phrase âpockets of joyâ to describe these sprinkle moments that lift our spirits.
Emmaâs BD Sprint, a fresh initiative, was another highlight of my year. This experience was catalytic, reinforcing my focus on business development rather than allowing it to slip to the bottom of the priority list. I share how maintaining consistency in this area has created a renewed energy for my business, ensuring each client interaction remains a joy, not a chore.
Whether youâre focusing on lining up your future business strategies or simply seeking daily joy, the key is to maintain that glide. Ditch the race to year-end burnout and embrace a balanced and fulfilling approach.
Hereâs to finishing strong, not fast, and making the glide your new norm.
LINKS
Previous episode mentioned: #135 Year's End: Glide or Grind, with Emma McQueen
Connect with Emma:Instagram: @emmarmcqueen
Website:https://emmamcqueen.com.au/
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/the-year-end-balancing-act-gliding-over-grinding-with-emma-mcqueen
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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We all know cashflow is the cornerstone for every small business. So having processes in place to reduce your risk when it comes to setting your business up for success and getting your invoices paid is more important than ever.
Let's face it: no one wants to go down the path of debt recovery because the time, energy and money associated with chasing unpaid debts usually far outweighs the value to the business.
As you know, I'm all about prevention being better than cure in business, and about taking proactive steps to avoid having to call a lawyer later when something's gone wrong.
So, today I'm sharing with you three tried and tested strategies that will protect your creative business and ensure youâre getting paid on time, every time.
We'll discuss the importance of tailored client service agreements to clearly outline what services you're providing and set expectations from the get-go. We'll explore having rock-solid processes and systems in place to follow through on the terms in your agreements, and how to give yourself the ability to stop providing services if invoice remain unpaid.
By implementing these strategies, you position your creative business for consistent cash flow and prevent the messy, often costly, debt recovery process. I hope you find these tips invaluable in helping you stay focused on your creative genius, delivering stellar services to clients who are excited and willing to pay on time.LINKS:
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/3-ways-to-ensure-you-get-paid-in-your-creative-business
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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So, you want to work with a business lawyer. Or at least, you think itâs something you should do.
Where in the world do you start? There are so many different areas to consider when running a business, itâs understandable business owners hesitate to invest their time and money into their legals.
In my opinion, getting your legal documents in order and tailored specifically for your business is non-negotiable - and should be done with a professional. Like I always say: DIY is for Bunnings, not for your legals.
So, letâs explore why you should work with a business lawyer and where to begin when you decide to take the leap.
I'll step you through the key areas that should be addressed:
- Getting your client agreements in order
- Knowing your processes
- Getting your website documents right
- Addressing the privacy policy
- Contractor or employee agreements
Ideally, you want to reach out to a business lawyer proactivelyâto set up systems before challenges arise. However, if you find yourself in a pickle, legal help is essential. Once any urgent issues are resolved, focus on building a proactive defence with strong contractual foundations.I trust this guide makes it more straightforward for you to start collaborating with a business lawyer. Should you want a more personalised conversation, feel free to reach outâwhether it's through a message on the contact page of my website or a DM on Instagram. I'm here to help in any way I can!
LINKS:
Essential Legal Checklist
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/where-to-start-when-working-with-a-business-lawyer
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Do you really need website terms and conditions?
You might have been told that these are just a ânice to haveâ or something you can copy from a template, but this couldnât be further from the truth. If you have a website, which Iâm guessing you do, Website Ts & Cs are non-negotiable for protecting your online space.
They're more than just text at the bottom of your page; they're your shield as part of your core legal documents.
Your terms are what help people understand what they can and can't do on your website. Itâs about setting crystal clear boundaries and expectationsâkind of like a digital set of house rules.
1. Intellectual Property Protection: Imagine someone screenshots your beautifully curated portfolio and passes it off as their own. Without the right IP provisions in your T's and C's, you could find yourself in a sticky situation. It's essential to make it clear: "Look but don't copy."
2. Disclaimers and Liability Limitations: Your T's and C's should make it known that your site provides general informationânot professional adviceâ and you're not liable if someone misuses it.
3. Third-Party Links & Content Sharing: Whether it's affiliate links or sharing course content, clarity is key. Your terms should articulate whatâs permissible with third-party content and what's not.
4. Mailing List Compliance: If you're building a goldmine of a mailing listâgreat! You just need to ensure that you are compliant with anti-spam laws, which should be reflected in your T's and C's.
Your business, and therefore your website, is unique in its offerings and needs. So it goes without saying that tailoring your website T's and C's to fit your specific business model is a must.
A beautifully tailored set of website terms and conditions will safeguard your brand and protect your intellectual property. This includes your portfolio work, your course content, your blog, your podcast content - everything and anything you create. With the right terms in place, you can confidently showcase your services, share your content, and build meaningful connections without fear of misuse or misunderstanding.
So if you're serious about steering your business toward success, make sure your website T's and C's are as unique and robust as your brand itself.
LINKS:Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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Engaging independent contractors can be a fabulous way to help you serve your clients, offering flexibility and specific expertise to meet the unique needs of your business.
But are you certain your contractors are truly that? Or could they be deemed as employees under the law?
It's a tricky distinction with significant legal and financial implications and this is a topic that has increasingly come into the spotlight in recent years. Just because an arrangement is labelled one way doesn't necessarily mean it holds legally.
Understanding Contractor Criteria
The law considers various factors to ascertain whether an arrangement is genuinely that of a contractor:
Delegation: Can your contractor delegate their duties? For someone to be classified as a contractor, the possibility of delegation must exist, even if it's theoretical. Do they use their own equipment? Genuinely independent contractors run their own businesses, using their unique set of skills and materials to provide a service to your business.ABN and insurance: Anyone who runs their own business must have their own ABN and insurance in place. Make sure you check this.Exclusivity: Does a sense of exclusivity penetrate your agreement? If so, your contactor might resemble an employee in the eyes of the law.Payment: Contractors typically issue invoices rather than being on your payroll.All of these elements must be crystal clear in a strongly tailored, independent contractor agreement that reflects your real-life arrangement. Itâs important to note that getting the distinction between contractor and employee wrong can lead to significant consequences.
Confusion with Superannuation Benefits
One particularly complex area is superannuation obligations. Under certain legislation, even genuine contractors might be eligible for superannuation benefits, meaning that if youâve been treating an employee like a contractor, you might have to backpay all the superannuation benefits youâve missed. For a small business, this has a huge impact on cash flow.
Ultimately, as a business owner, understanding the distinction between contractors and employees is your responsibility. As I always say, prevention is better than cure so making sure you have the right agreements in place is the best way to protect your business and grant you peace of mind, saving you from potential pitfalls later on.
Above all, I strongly encourage you to seek specialist advice from your business lawyer or accountant to make sure you are meeting your legal obligations concerning employees and contractors. As I always say, prevention is better than cure.
LINKS:
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As business owners, we often find ourselves navigating a constantly evolving landscape of rules and regulations.
But what if we could transform what seems like yet another layer of complexity into a unique opportunity for growth?
I had the opportunity to sit down with the amazing Paula Maidens, a business owner I deeply respect and admire, to unpack the new Right to Disconnect rules. Paula runs a consultancy that specialises in helping business owners hire, build and transform high-performing teams. Her approach to business is as authentic as it is refreshing, making her the perfect guest to delve into the nuances of these new regulations.
For so many business owners that I talk to, there's a lot of fear and uncertainty around these new rules relating to when they can contact their employees, and the expectations around when employees should respond.
In this conversation, we discuss how there doesn't need to be a negative Nancy-type approach to these new Right to Disconnect Rules. Rather, thereâs an opportunity to reframe this change and motivate us to review our systems and processes, as well as our interactions with those we work with.
Paula takes us through practical steps that can support us in this journey:
1. Revisit Your Processes
2. Evaluate the âWhyâ
3. Set Clear Expectations
4. Create Robust Systems
5. Training and CommunicationWhile they can be seen as putting extra pressure on business owners, the Right to Disconnect rules can instead be a catalyst to cultivate a sustainable and respectful workplace culture. This is a prime opportunity to reassess and align your business operations with your core values and long-term goals.
If you're uncertain about where to start, remember that conversation, communication and accessible resources like Paula's consultancy can be invaluable allies in this journey.
Connect with Paula:Website: https://paulamaidens.com/
Instagram: @paulmaidensconsulting
Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/reframing-the-new-right-to-disconnect-rules-with-paula-maidens
Discover the Masterclass Series hereCheck Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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As a business coach, every conversation with a client is an opportunity to inspire, guide and transform their professional journey.
But amidst the excitement of promising transformative results, there's a critical conversation that often gets sidelinedâwhat promises can you genuinely make, and more importantly, which ones are you legally bound to keep?
If you're like me, you've scrolled through social media feeds flooded with tantalising offers: "Double your revenue!", "Get booked out with clients!" Such promises can be alluring, but as a business lawyer working with coaches, creatives and consultants, they stand out to me as potential red flags.
The issue isn't merely what you're promising your clients; it's about the unrealistic guarantees that often accompany these promises. We have to be cautious about making guarantees that we can't possibly back with certainty and legality.
Today, weâre exploring the promises that can make or break your credibility as a business coach and how to ensure youâre communicating your expertise in a way you can deliver on.
Clarifying your expertise and maintaining realistic promises not only builds trust, but positions you to meet and exceed client expectations. This is how we set the stage for successful partnerships and robust business growth.
LINKS:Episode Website: https://tmsolicitor.com.au/rise-up-in-business-podcast/what-promises-can-you-legally-make-as-a-business-coach
Discover the Masterclass Series here
Check Your Legals with the Essential Legal Checklist here
Book a Free 20-minute Initial Consult with me here
Join me on Instagram here
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