Episoder

  • Ready to Level Up Your Landscaping Company? Here's the Secret: It’s Not a Degree. Join us on "Roots of Success" as Melissa Blake from Bates Landscaping reveals how hands-on experience and continuous learning can catapult your business ahead of the competition. Host Tommy Cole and Melissa engage in a spirited discussion on the value of fieldwork, the importance of charging for design services, and crafting a bulletproof business development strategy. This episode is packed with practical insights for landscape company owners and executives looking to elevate their business to new heights.

    THE BIG IDEA:

    Continuous learning ensures success.

    KEY MOMENTS:

    [00:00] Early Work in horticulture.

    [03:04] Loved tree climbing; became a climbing arborist.

    [08:28] Manually created custom garden designs for clients.

    [10:10] Professional services require compensation for expertise.

    [13:34] Understand your ideal customer to set expectations.

    [16:34] Uncover customer's needs to tailor solutions.

    [22:10] Design phase is a long; thorough, flexible process.

    [25:33] Always learn, work smart, be patient, start small.

    [26:45] Internship, odd jobs, real-world lessons, degree irrelevant.

    [31:55] Spoke truthfully at college, wasn't reinvited.

    [33:30] Never stop learning; avoid becoming stagnant.

    QUESTIONS WE ANSWER

    What are the benefits of pursuing a career in landscaping?

    How can hands-on trade skills lead to financial success?

    What is the importance of continuous learning in the landscaping industry?

    How do landscape designers work with clients to create outdoor spaces?

    Why is it important to charge for landscape design services?

    What is the role of a landscape designer in transforming outdoor living spaces?

    How can using social media like Pinterest assist in landscape design?

  • Are you overwhelmed by the endless tasks on your to-do list, feeling like true productivity is slipping through your fingers? In this episode of Roots of Success, Tommy Cole sits down with Tanya Dalton, a productivity expert who challenges common misconceptions about work-life balance and time management. Discover why traditional to-do lists may be sabotaging your success and learn how prioritizing your goals can transform not only your business but also your personal life. Tune in to uncover the secrets Tanya has used to grow multiple businesses, write best-selling books and more.

    THE BIG IDEA:

    Being Busy is not productive.

    KEY MOMENTS:

    [00:00] Starting a side business to fulfill personal needs.

    [04:12] Launched Inkwell Press, scaled productivity tools business.

    [07:27] Leader sets direction, ensures unified rowing.

    [12:50] Do lists are ineffective; prioritize instead.

    [17:59] Prioritize tasks to be present for son.

    [20:13] Strategic planning to see the bigger picture.

    [26:41] Kids need schedules for safety and security.

    [33:03] Prioritize strategy: Business enables life goals.

    [36:11] Morning site visits, afternoon paperwork, find rhythm.

    [37:33] Work when most productive; balance your schedule.

    [47:35] Quarterly strategic planning day for goal-setting.

    QUESTIONS WE ANSWER

    What are the best productivity tips for landscapers?

    How can I create effective work-life balance?

    What are some practical office organization ideas for increasing productivity?

    How do I align my landscape operations with personal life goals?

    What is the best way to write down and achieve personal goals?

    What are the benefits of a morning routine for productivity?

    How can landscape business owners develop a strategic planning process?

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  • Are you ready to see your landscaping business thrive by stepping back? Join our host Tommy Cole as he sits down with Matt Davis, the innovative mind behind College Fund Landscaping, in this episode of "Roots of Success." Discover how Matt’s journey from a student with a mower to a remote leader living his dream in Crested Butte, Colorado, reveals the transformative power of empowering teams, streamlining KPIs, and letting go of perfection. Learn how open book management and a focus on education can elevate your company from good to great.

    THE BIG IDEA:

    Empower your team for success and personal freedom.

    KEY MOMENTS:

    [00:00] Unique setup for landscaping business interview today.
    [04:30] Scholarship raffles for students' tuition assistance.
    [08:14] Manage each line item to beat budget.
    [12:24] Fitness and wellness enable fun, active lifestyle.
    [14:17] Mental strength and recharging are essential for success.
    [16:30] Empower others, use technology for efficiency.
    [19:18] Run business remotely, empower team, adapt post-Covid.
    [25:18] Driven by helping others through dedicated teamwork.
    [27:56] Fascinating people shaped my hardworking character.
    [29:03] Efficient setup enables successful business independence.

    QUESTIONS WE ANSWER

    What are the benefits of using open book management in small businesses?

    How can delegating tasks improve business efficiency and growth?

    What skills can you develop through door-to-door collections or newspaper delivery jobs?

    How to effectively manage a business remotely?

    What are the key components of a successful referral program for small businesses?

    What strategies can help empower employees and improve workplace productivity?

  • Does the key to your landscape company's success lie in the talent of seasoned professionals and strategic technology investments? This episode of Roots of Success might just challenge your preconceptions. Join host Tommy Cole as he dives deep with Greg Cole, the mastermind behind Cole Landscaping, who's taken his company from humble beginnings to 7-figure success. Listen in as Greg shares invaluable insights on evolving with technology, the importance of continuous performance measurement, and fostering a thriving company culture. Discover how Greg's friendship with ACE Peers like David Amigo and Tony Angelo fuels both innovation and collaboration. This conversation is packed with actionable advice to help you navigate the complexities of modern landscape business management.

    THE BIG IDEA:

    Embrace Technology.

    KEY MOMENTS:

    [05:33] Adopted methods swiftly improved team performance insights.

    [09:28] EOS company: accountability, communication, goals, difficult transition.

    [15:28] Group criticized peer's annual-only financial assessment.

    [18:19] Cloud-based system ensures project accountability and transparency.

    [21:51] Efficient meeting structure enhances project collaboration.

    [23:25] Seamlessly integrates software; easy setup and removal.

    [28:07] New facility: 5 acres, nearly outgrown.

    [29:59] Financing tough due to costly tech, permits.

    [34:03] Earned income understanding was a game changer.

    [36:27] Software requires ongoing management and updates.

    [40:00] Surround yourself with amazing people, nurture growth.

    QUESTIONS WE ANSWER

    What are the benefits of using cloud-based software for small businesses?

    How do I integrate different software systems in my business?

    What are some strategies for improving company culture in a landscaping business?

    How can technology improve operational efficiency in landscaping companies?

    What is the Entrepreneurial Operating System (EOS) and how does it work?

    How to track real-time performance metrics in a small business?

    What are the key differences between invoiced revenue and earned revenue?

  • Could embracing water-conserving technology be the game-changer your landscape business needs? In this episode of "Roots of Success," Tommy Cole and Lex Mason explore how Weathermatic bucked industry norms to revolutionize irrigation with Smartline and Smartlink technology. Uncover the principles behind successful hiring, maintaining a positive company culture, and the incredible efficiency gains that come from investing in remote-access systems. For landscape company owners looking to grow sustainably, this conversation offers valuable lessons on modernizing operations and focusing on what truly matters.

    THE BIG IDEA:

    Innovation and Culture are keys to Success

    KEY MOMENTS:

    [06:32] Tailored market strategy drastically increased sales volume.
    [09:33] Affordable smart tech now benefits most landscape companies.
    [12:56] Largest field service team; efficient, minimal disruption.
    [17:18] Weathermatic valued educational leadership and reputation.
    [20:05] Focused catalog on quality, pricing, and uniqueness.
    [24:03] SmartLink connects and optimizes landscape business operations.
    [27:11] Increased billable hours through efficient management strategies.
    [31:51] Weathermatic's "three C's.
    [37:02] Quality processes are crucial; accountability ensures improvement.
    [38:45] Fast growth demands adaptability; overwhelms newcomers sometimes.

    QUESTIONS WE ANSWER

    How to leverage technology like SmartLink for landscape and irrigation management?

    What are the benefits of remote access technology in irrigation systems?

    How can landscape companies improve their inspection completion rates?

    What are effective strategies for business growth in the irrigation industry?

    How to integrate water-conserving technologies into service offerings?

    What makes Weathermatic a leader in the irrigation industry?

    What are the “three Cs” in hiring and team development?

  • Could your landscape business be falling short because it’s missing key operational skills? Join Tommy and his exceptional guest, Jason New, as they break down the critical skills that can transform your landscape construction and maintenance teams into finely tuned machines. Learn the inside scoop on the ACE Peer Group Summit in New Orleans—an event designed to mix business with pleasure as you and your guest network with industry experts and fellow ACE Members. Tune in to find out why attending could be your best strategic move yet!

    THE BIG IDEA:

    Master operational skills at November’s ACE Summit.

    KEY MOMENTS:

    [00:49] Introduction to the annual Ace Summit held in November.

    [01:44] Jason outlines the event's agenda and purpose.

    [02:24] The value of meeting peers and team members' spouses at the event.

    [03:11] Overview of the breakout session focused on operational skills.

    [04:57] Emphasis on the importance of sales-to-production handoffs by Tommy.

    [06:59] The benefits of integrating sales and maintenance for smooth project transitions.

    [08:00] Jason talks about the continuous improvement in operational procedures.

    [13:17] Personal highlights and favorite activities in New Orleans from both speakers.

    [14:55] Final remarks and anticipation for the upcoming Ace Summit.

    QUESTIONS WE ANSWER

    How does bringing spouses and engaging in social settings enhance networking according to Jason and Tommy?

    How do you ensure seamless transitions in your business operations?

    What tools or methods do you use to track and measure your company's performance?

    What are some effective ways to initiate and maintain peer learning opportunities?

    Which skill do you think is the most crucial for construction and maintenance businesses, and why?

  • Can standardized training programs and career ladders transform your landscape company overnight? This episode is packed with groundbreaking insights from guest Rob Shrieve, the owner of Coastal Shores. Rob shares his unique approach to training, leadership, and effective team member engagement. From weekly morning meetings to life skills sessions covering personal improvement and finances, Rob illustrates how a disciplined and structured approach can foster extraordinary growth for your landscape company. Understand the critical role of leadership team involvement and uncover actionable strategies to inspire your team and drive your landscape company forward.

    THE BIG IDEA:

    Action is the key to growth.

    KEY MOMENTS:

    [03:12] Bluffton transformed, high-end property services now offered.
    [08:47] Training employees to be safe, knowledgeable and trustworthy
    [09:45] Small gestures and group activities fuel motivation.
    [14:50] Creating career paths for field staff: success.
    [16:25] Rolling out a landscaping career despite initial challenges.
    [21:52[ Seeking ambitious individuals for growth opportunities.
    [24:25] Debrief meeting: Assign ownership and action items.
    [27:18] Importance of taking notes.
    [29:31] Start small; act big to achieve greatness.

    QUESTIONS WE ANSWER:

    1. What are effective strategies for team building in small businesses?
    2. How can consistent training improve company culture and employee performance?
    3. How do you implement a structured career path for employees?
    4. What are best practices for note-taking and debriefing in business?
    5. How can small businesses integrate life skills and financial training for employees?
    6. What are the keys to successful business growth and improvement initiatives?
    7. How can family involvement in company events strengthen team bonds?

    FOR SHOW NOTES & MORE, GO TO:
    https://mcfarlinstanford.com/podcast/ep-038-cultivating-success-how-rob-shrieve-engages-and-empowers-his-team/

  • Ever considered that your company's morning routine could make or break your entire day? Join us on the Roots of Success podcast as host Tommy Cole dives deep with Vince Torchia, the VP of the Grow Group, to explore the undeniable power of systems and processes. Learn how to turn your morning rollouts from chaos into a well-oiled machine, and discover actionable strategies to carry that efficiency throughout your entire operation. Tune in and take the first step towards a more organized and productive landscape business with unlimited potential.

    THE BIG IDEA:

    Progress Over Perfection

    KEY MOMENTS:

    [05:06] Morning routine sets the day's tone.

    [09:51] Ownership is crucial for successful project completion.

    [12:49] Collaboration reveals strengths and weaknesses, strengthening team.

    [14:04] Awareness enables questioning and process improvement.

    [17:57] Overthinking creates unnecessary problems and inaction.

    [20:03] Progress over perfection leads to success.

    [23:06] Join us for the All Systems Go Webinar

    QUESTIONS WE ANSWER

    How do systems and processes improve business efficiency?

    How can businesses effectively implement performance metrics?

    How can businesses effectively implement performance metrics?

    How can visual management tools boost productivity in businesses?

    What are essential steps to developing robust business processes?

    What are essential steps to developing robust business processes?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-037-progress-over-perfection-with-vince-torchia/

  • Ever wonder if success in landscaping requires more than just hard work and a green thumb? Tune in to this riveting episode of Roots of Success, where host Tommy Cole sits down with industry leader Kyle Cahill. Discover how Kyle’s innovative approach to a four-day work week and the 980 work schedule not only prevents burnout but also creates a thriving, motivated team. Learn about the game-changing model of invoicing on actuals, plus how handling client requests in a better way could revolutionize your business.

    THE BIG IDEA:

    Emphasizing Balance

    KEY MOMENTS:

    05:39 Learning from experience, growing a successful business.
    07:38 Enhanced service model increased growth and satisfaction.
    12:15 Explaining services, building relationships, and setting expectations.
    14:19 Build trust with clients, learn from mistakes.
    21:31 Managing work-life integration in a busy industry.
    28:29 Finding the right property involved size and location.
    31:47 Developing a sustainable campus with native plants, leadership.
    38:15 Embrace integrating culture, avoiding burnout, and learning.

    QUESTIONS WE ANSWER

    What are the benefits of a four-day work week?

    How to prevent employee burnout in the landscaping industry?

    What is the 980 work schedule and how does it work?

    How to create a sustainable work environment in a service-based business?

    What is the time and materials (T&M) billing model in service industries?

    How to effectively manage client expectations in landscaping services?

    How to implement a detailed client intake process for better service alignment?

    FOR SHOW NOTES AND MORE, GO TO:
    https://mcfarlinstanford.com/podcast/ep-036-building-sustainable-teams-and-culture-with-kyle-cahill/

  • Do you think revenue is the only metric that matters? Think again. In this eye-opening episode of "Roots of Success," Tommy Cole chats with Justin White, the trailblazing CEO of K&D Landscaping. Justin discusses why fostering a robust company culture—even at the expense of short-term profits—can lead to unstoppable growth. Unpack the strategic decisions behind K&D’s market dominance, from innovative water management solutions to empowering and nurturing top talent. Tune in to hear about Justin’s journey from family business to industry leader and gather actionable insights to elevate your landscape company to the next level.

    THE BIG IDEA:

    Culture-first approach = excellence

    KEY MOMENTS:

    [06:59] Define and prioritize company culture over everything.
    [12:03] CEO role: Earned responsibility, guiding small companies.
    [17:22] Micromanaging inhibits growth and hinders progress.
    [23:16] Efficient water management saves clients money.
    [27:00] Seize opportunities, get educated, and execute.
    [34:05] Scaling requires self-mastery, discipline, and vision.


    QUESTIONS WE ANSWER

    How do you define and maintain a strong company culture?

    What are the benefits of a company having core values and fundamentals?

    What strategies help small businesses scale and achieve extreme growth?

    Why is value creation important in business success?

    What impact does strong branding have on a company's success?

    How can industry associations influence business regulations and standards?

    FOR SHOW NOTES & MORE, GO TO:
    https://mcfarlinstanford.com/podcast/ep-035-mastering-disruptive-growth-in-the-landscape-industry/

  • What does it take to build a multi-generational landscaping business that stands the test of time? In this compelling episode of Roots of Success, host Tommy Cole interviews Ryan Malone, a second-generation landscape professional who has defied the odds and transformed his family business into a thriving success story. Ryan shares his secrets for building a legacy company, from the importance of early morning rituals to the power of surrounding yourself with a supportive peer group. Discover how Malone has navigated the challenges of family business transitions, prioritized team well-being, and embraced strategic expansion to cultivate a flourishing enterprise. Whether you're looking to take your landscaping business to the next level or seeking inspiration for your entrepreneurial journey, this episode is a must-listen.

    THE BIG IDEA:

    Communication is key in family business transitions

    KEY MOMENTS:

    [05:27] New management opportunity in small maintenance division.
    [12:11] Communication and transparency key to successful succession.
    [16:17] Tracking client touches, closing percentage, and sales.
    [21:55] Prioritizing health and fitness is important.
    [25:37] Attended growth conference, joined peer group, transformed.
    [32:29] Success driven by the quality of people.

    QUESTIONS WE ANSWER

    1. What are the benefits of joining a peer group for business owners?

    2. What strategies can help accelerate the growth and success of a landscaping company?

    3. What role does a strong support system play in overcoming entrepreneurial challenges?

    4. How can a family-owned landscaping business create a legacy spanning generations?

    5. How can diversifying a landscaping company's services help hedge against economic downturns?

    6. What are the key factors for successful communication and transition of leadership in a family-owned business?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-034-building-a-legacy-profile-of-a-family-landscape-business/

  • What if we told you holiday lights could be your landscaping company's most unexpected revenue stream? On today's episode of Roots of Success, host Tommy Cole delves into the festive world of holiday lighting with Tim Hikade, who has successfully integrated this service into his business, Full Circle Lawn Care. Uncover the strategies Tim uses to keep his crews working through the winter and how he maintains high profitability by keeping things simple yet professional. From planning and training to client satisfaction, get the blueprint you need to light up your seasonal earnings. Don't miss this enlightening discussion!

    THE BIG IDEA:

    Basic holiday lighting with existing clients first.

    KEY MOMENTS:

    [05:37] Office plans for sales season and client bookings.
    [07:36] Prepare budget, plan for peak season operation.
    [12:32] Diversify landscape business with holiday lights.
    [13:19] Winter slows down work, but Christmas is busy.
    [17:00] Start, focus on service, ignore comparisons.
    [20:50] Christmas lights are profitable for service providers.
    [22:49] Tim Hikade celebrates Christmas in July joyfully.

    QUESTIONS WE ANSWER

    What are the benefits of adding holiday lighting services to a landscaping business?

    How can landscaping companies stay busy during the winter months?

    What is the best training for installing Christmas lights safely?

    How do I start a holiday lighting business?

    How do I market holiday lighting services to my existing landscape clients?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-033-christmas-in-july-unlocking-winter-revenue-with-tim-hikade/

  • What does it take to turn a business struggling through a recession into a multi-million-dollar success story? On this episode of Roots of Success, Michael Hupf, CEO of Lifescape Colorado, reveals the blueprint behind growing his landscape company from the brink of collapse to earning $36 million in revenue. Get ready to explore the powerful impact of focusing on people, process, and product, and how a growth mindset can propel your business to new heights. Michael shares invaluable lessons on maintaining client loyalty, implementing effective sales and maintenance strategies, and the essential role of smart, ambitious team members. Tune in to learn how Lifescape pivoted from mere survival to exemplary excellence in the landscaping industry.

    THE BIG IDEA:

    Growth mindset and strategic planning ensure business resilience.

    KEY MOMENTS:

    [04:30] Invested in landscape business, sought opportunities in Colorado.
    [08:57] Choose business over corporate career, achieve rapid growth.
    [14:22] Discussing growth strategies with team
    [17:35] Designer turned COO manages all aspects efficiently..
    [21:42] Focus on service, drivers, and long-term growth.
    [27:43] Healthy business needs profit for sustainability.
    [31:27] Enhance client experience through efficiency and preparation.

    QUESTIONS WE ANSWER

    What are effective strategies for scaling a small business?

    What are key metrics to track for business growth?

    What are the best practices for managing cash flow during economic downturns?

    How to improve client experience in service-based industries?

    How to implement a growth mindset in business?

    FOR SHOW NOTES & MORE, GO TO:
    https://mcfarlinstanford.com/podcast/ep-032-growth-and-resilience-insights-from-lifescape-ceo-michael-hupf/

  • What if the key to your landscaping business's success isn't just hard work, but smart work? On this episode of "Roots of Success," host Tommy Cole introduces Mark Bradley, the CEO of LMN, who reveals the secrets behind his rapid business growth and the systems that keep it thriving. Delving into the importance of apprenticeship programs, key financial metrics, and goal setting, Mark's journey from nuclear industry to landscaping leadership offers lessons every business owner needs. Tune in to discover strategic ways to boost efficiency, enhance employee morale, and achieve continuous improvement in your enterprise.



    THE BIG IDEA:

    Enjoy the journey



    KEY MOMENTS:

    [05:44] Scaling business led to challenges in efficiency, quality.
    [07:31] Business success depends on optimizing customers and employees.
    [12:50] Embrace continuous improvement for business success.
    [18:57] Key financial metrics and supporting ratios for business.
    [22:29] Key metrics inform key performance action for improvement.
    [30:38] Training and higher wages attract skilled workers.
    [34:08] Career ladder is key for growing people.


    QUESTIONS WE ANSWER

    What are the benefits of implementing apprenticeship programs in landscaping?

    How do I measure the success of my business using key financial metrics?

    What systems and processes should I use to optimize my landscaping business?

    How do goal setting and continuous improvement contribute to business success?

    How do I set and achieve business goals in the landscaping industry?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-031-secrets-to-success-strategies-from-lmn-ceo-mark-bradley/

  • Is your financial strategy prepared to outlast the end of easy sales? In this eye-opening episode, Tommy Cole sits down with Jennifer Murray, finance savant and executive coach at McFarlin Stanford. Discover the hidden pitfalls of fraud risk in landscape companies and why internal processes can make or break your success. Learn how to maintain liquidity, manage leverage, and optimize asset efficiency. Jennifer’s insights reveal why profitability, growth, and risk management are not just buzzwords—they are essential habits for a thriving business. Don't miss out on actionable advice that will transform how you perceive business health, from top to bottom.

    THE BIG IDEA:

    Financial checkups sustain long-term business viability.

    KEY MOMENTS:

    [03:02] What is a financial health checkup?.
    [05:28] Profitability in Landscape Companies
    [07:13] Importance of Revenue Growth
    [10:50] What is asset efficiency?
    [13:29] How to leverage your finances.
    [17:33] Deepdive into cash flow
    [22:38] Financial risk management
    [17:33] How Organizational Structure can affect finances


    QUESTIONS WE ANSWER

    What is a financial health checkup?

    How should I structure payment approvals and financial oversight in my business?

    What is the difference between a "wagon wheel" and a "wedding cake" organizational structure?

    How do you strategically use debt for business growth opportunities?

    How can I reassess and streamline my client base for better profitability?

  • Think change is too difficult to manage in your landscape business? Think again. In today's episode of Roots of Success, Tommy Cole interviews Kevin Keim, an executive coach and CRO, who shares game-changing approaches to sustaining momentum when implementing new strategies and technologies. Learn how to cultivate a resilient company culture, simplify your service offerings with bundled packages, and adopt the right software solutions to uncover hidden efficiencies. Tune in for practical advice and inspiring stories that will help you elevate your business to new heights.

    THE BIG IDEA:

    Enjoy the Journey

    KEY MOMENTS:

    [04:14] Bundling services for streamlined customer experience.
    [09:54] Refocus service strategy to set clear expectations.
    [13:07] Quarterly service growth outpaced old software.
    [21:16] Transitioning to a new role, managing change effectively.
    [24:08] Efficient software helped reduce employee needs.
    [29:50] Consensus-driven decision-making
    [35:54] Embrace change and have fun with it.

    QUESTIONS WE ANSWER

    What are effective strategies for managing and sustaining change in a company?

    Why is it important to have fun at work, and how does it affect productivity?

    How can bundled services benefit my business?

    What are common challenges when implementing new software in a company?

    How do I improve accountability and habit formation in the workplace?

    FOR SHOW NOTES AND MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-029-from-chaos-to-control-embracing-change-and-enjoying-the-journey/

  • Think landscaping is just 'glorified hole-digging'? Think again. In this compelling episode of Roots of Success, we're joined by industry innovators Robyn and Bret Schmitz of High Prairie, who are transforming perceptions and practice through high-level training and cutting-edge robotic technology. Discover how they tackle the industry's biggest challenges and why prioritizing professionalism and innovation is key to success.

    THE BIG IDEA:

    Innovation + Training + Professionalism = Growth

    KEY MOMENTS:

    [03:46] Design work and implementation - a powerful team.
    [09:27] Reacting rapidly to curveballs.
    [13:39] Respond with grace and self-reflection to challenges.
    [19:36] Training is an investment in business success.
    [28:37] Industry game changers advance with robotic mowers.
    [34:12] Collaborating with a manufacturer to create new products.
    [42:57] Grateful for new skills, best golden nuggets.

    QUESTIONS WE ANSWER

    How can training improve employee retention in small businesses?

    What are the benefits of robotic mowing in landscaping?

    What strategies do companies use to maintain high standards in customer service?

    How can small businesses leverage technology to compete in traditional industries?

    How do companies develop effective training programs for technical and soft skills?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-028-using-innovation-to-revolutionizing-professional-landscaping/

  • Are you protecting your hard-earned cash flow with a pen or just a handshake? This week we dive deep into the world of legal fortification in the landscaping business with Karalynn Cromeens, a seasoned construction lawyer bringing 20 years of industry-specific expertise. We unravel the secrets to not just surviving but thriving through the legal jungles of contracting and employee classification. Learn why the phrase "get shit done" is more than just a motto—it's the attitude that transforms challenges into opportunities and financial metrics into profit. Tune in as we lay down the roadmap for navigating legal pitfalls and steering your landscape company to flourish amid the thorns of business growth.

    THE BIG IDEA:

    Protect Yourself.

    KEY MOMENTS:

    [05:44] Protect personal assets when incorporating your business.
    [08:07] Clear contracts manage expectations, avoid later disputes.
    [12:10] Contract protects you, assigns work, clarifies status.
    [12:47] Subcontractors need to be additionally insured.
    [18:38] Daily tracking of numbers to improve profitability.
    [23:36] Balancing sales, operations, and business health.
    [29:36] Different lawyer’s approach; focus on quick resolution.

    QUESTIONS WE ANSWER

    How do you ensure legal compliance when classifying employees?
    What daily financial metrics should a business monitor for success?
    How can businesses manage subcontractor insurance effectively?
    How does lien law vary by state and impact landscaping businesses?
    What are common legal mistakes made by contractors and how to avoid them?

    FOR SHOW NOTES AND MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-027-legal-ease-tips-for-protecting-your-business-with-karalynn-cromeens/

  • Are your managers leaving HR in a bind regarding employee relations? In this eye-opening episode, we dive into the often-underestimated power of HR coaching alongside Barrett Chow of the McFarland Stanford team. With his impressive background at the Ritz Carlton, PGA Tour, and Lifescape Colorado, Barrett unpacks the essentials of empowering managers and the transformative effects of non-monetary compensation on workplace culture. Let this be your guide to rewriting the handbook on employee satisfaction and discover how a seemingly simple document can make waves in your company's operational success.


    THE BIG IDEA:
    Start Day One


    KEY MOMENTS:
    [05:01] Importance of consistent and meaningful first impressions.
    [10:58] Managers support, train, and develop employees effectively.
    [10:58] Managers support, train, and develop employees effectively.
    [14:58] Essential policies and legal counsel for employees.
    [19:38] Bookmark and secure changes for handbooks annually.
    [22:35] Perspective on non-monetary compensation in HR issues.
    [29:26] Non-monetary compensation benefits and effective onboarding strategies.


    QUESTIONS WE ANSWER

    How do you update employee handbooks effectively?

    What are examples of non-monetary employee compensation?

    How can non-monetary benefits boost employee satisfaction?

    What are the best onboarding practices for new employees?

    How do first impressions affect employee retention?

    FOR SHOW NOTES & MORE, GO TO:

    https://mcfarlinstanford.com/podcast/ep-026-the-hidden-value-of-hr-coaching-for-landscape-leaders-with-barrett-chow/

  • Have you ever wondered what it takes to turn your passion for landscaping into a thriving enterprise? Find out on this enlightening episode of "Roots of Success," as we chat with the power couple behind RJ Lawn and Landscape, Ryan and Annette McCarthy. Discover their journey from overworked entrepreneurs to industry leaders, focusing on client-centric practices, workflow unity, and strategic planning. Host Tommy Cole brings to light the vital role of understanding how to delegate, evolve, and harmonize company dynamics, ensuring that each root planted leads to sustainable success

    THE BIG IDEA:
    Winning with Empowerment & Efficiency

    KEY MOMENTS:
    [05:33] Recognize the need for assistance, quality, detail, and proactiveness.
    [11:24] Focused on questioning, refining, and pivoting strategy.
    [16:08] Simplify process and support, not hinder progress.
    [22:26] "Image matters, attracts mature and professional candidates."
    [27:43] Educating support staff on job complexities is vital.
    [35:12] Unwillingness to delegate, led to overwhelming workload.
    [37:07] Delegate at 80% or 90%, not perfection.

    QUESTIONS WE ANSWER

    1. What are the best strategies for effective delegation in a landscape business?

    2. What is collaborative decision-making and how does it work?

    3. How do you prioritize essential landscape tasks without getting lost in details?

    4. How do you maintain a professional image in your landscape business?

    5. Can you use job costing and process improvement to grow a small business?

    FOR SHOW NOTES & MORE, GO TO:
    https://mcfarlinstanford.com/podcast/ep-025-using-empowerment-efficiency-to-scale-your-landscape-business/