Episoder

  • Join Kevin Lancaster as he interviews Danny Jenkins of ThreatLocker to discuss how Jenkins created and owns the endpoint security category through continuous innovation. Jenkins discussed starting his tech career at age 15 through an apprenticeship with an early MSP, learning without modern tools.

    Jenkins founded ThreatLocker with a mission to "change the market, we're going to change the way that people think about endpoint security" by shifting the security paradigm to default deny. Despite initial skepticism, ThreatLocker's approach proved itself with the WannaCry attack. They now protect over 50,000 organizations through word-of-mouth referrals.

    Jenkins emphasizes the importance of understanding customer challenges through direct engagement and focusing on an excellent user experience while securing interactions with technology. To hear the full interview and discussion on ThreatLocker's journey and plans, listen to this episode of The Channel CEO podcast with Kevin Lancaster.

    Learn more about Channel Program:https://channelprogram.com
    Learn more about ThreatLocker: https://channelprogram.com/v/threatlocker

  • In this episode, Kevin Lancaster interviews Bill Flannery, CEO of Dataprise, to discuss his experience leading the MSP and their focus on growth. Flannery previously served as COO of Ensono, growing the company significantly before making the transition to CEO. At Dataprise, he aims to build a sustainable long-term business through team development and cohesive leadership. Flannery discussed Dataprise's strategy of acquiring healthy companies while minimizing disruption, focusing on improving the client experience. Kevin and Bill agreed on the importance of organic and inorganic growth. While macroeconomic challenges exist, private equity interest remains strong in the MSP space due to recurring revenue models and ongoing technology demand. Key highlights of the conversation include:

    • Balancing local client intimacy with a national technical talent footprint

    • Gradually integrating acquisitions to prioritize the client experience

    • Focusing M&A targets on proven, healthy companies to minimize post-acquisition dips

    • Private equity remains interested in MSP deals despite economic headwinds

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  • In this episode of The Channel CEO, host Kevin Lancaster engages in an insightful discussion with Craig Taylor, CEO of CyberHoot, focusing on the critical importance of cybersecurity literacy and training for small to medium-sized businesses (SMBs). Taylor shares CyberHoot's ambitious vision of training 1 billion individuals in basic cyber literacy through partnerships with Managed Service Providers (MSPs) and an innovative password list model. A key highlight of the conversation is the emphasis on positive reinforcement in cybersecurity education, with Taylor stressing the need to empower employees rather than resorting to punitive measures. The discussion covers the perennial cybersecurity threats of phishing and password hygiene, as well as the evolving nature of attacks, such as stealing active tokens from browsers for ransomware attempts. Taylor also introduces CyberHoot's cutting-edge initiatives, including hyper-realistic phishing simulations and AI-powered chatbots for targeted attacks. This episode underscores the challenges faced by MSPs in educating both themselves and their clients on security awareness, while also highlighting CyberHoot's automated solutions to streamline training and phishing simulations.

  • In this episode of The Channel CEO, host Kevin Lancaster is joined by Rob Rae, VP of Business Development at Pax8, as they look at the dynamic landscape of Managed Service Providers (MSPs), how Pax8 is blazing a path and bringing sexy back to distribution. Drawing from his extensive experience spanning over two decades in the MSP space, Rob sheds light on Pax8's pivotal role in driving innovation and growth within the industry. From discussing the scalability of MSPs across diverse sizes to unpacking the significance of the upcoming Beyond conference, Pax8's user conference, Rob offers valuable insights into the challenges and opportunities facing MSPs today. Throughout the conversation, Rob emphasizes Pax8's commitment to leveraging data and AI to empower MSPs with actionable insights and enhance their service offerings, showcasing the company's dedication to driving positive change in the MSP ecosystem. Tune in to gain valuable insights into the evolving world of MSPs and discover Pax8's visionary approach to shaping the future of managed services.

    Register today for Pax8 Beyond: https://www.pax8beyond.com/

  • In this episode, CEOs Dragos Stanescu of Syn Cubes and Kevin Lancaster discuss the evolving landscape of offensive security testing and its pivotal role in safeguarding systems against modern cyber threats. From the early days of security testing to its transformation into offensive security testing, Dragos shares insightful anecdotes and pivotal moments that shaped his understanding of cybersecurity. The conversation moves quickly into the profound impact of the pandemic on the adoption of offensive security practices, particularly among enterprises, and the growing importance of Managed Security Providers (MSPs) in this arena. They explore the intricate interplay between AI advancements and cybersecurity, raising critical questions about the future clash between good and fake AI. Amidst these challenges, Dragos emphasizes the imperative of elevating knowledge globally to combat emerging threats effectively. Tune in as they unravel the complexities of cybersecurity in the AI era and unveil strategies for MSPs to navigate and thrive amidst evolving security landscapes.

  • In this episode of The Channel CEO with Kevin Lancaster, we explore the world of MSP operations with our guest, Brian Helwig, CEO of MSP360.

    Join us as we explore Brian's vision for simplifying MSP operations through the MSP360 platform, which prioritizes efficiency and security. With a focus on backup solutions and endpoint protection, MSP360 empowers MSPs to run their operations seamlessly while safeguarding their clients' data.

    Throughout our conversation, Brian shares insights on building a product that meets the evolving needs of MSPs. He emphasizes the importance of security-first approaches and the role of efficient platforms in driving operational excellence.

    Tune in as we discuss how MSP360 is reshaping the MSP landscape, providing innovative solutions that enable MSPs to thrive in a dynamic environment.

  • On this episode of "The Channel CEO" with Kevin Lancaster, CEO of Channel Program, and guest Eyal Benishti, CEO of Ironscales, the conversation jumps into the critical landscape of cybersecurity. Eyal discusses the evolution of cyber threats, highlighting the shift towards intentional bad intent and the growing sophistication of social engineering tactics targeting organizations. Emphasizing the crucial role of next-gen AI in combating these threats, particularly in the area of email phishing, Eyal stresses the importance of adaptive AI technology that can dynamically adapt to evolving threats. The discussion also addresses the challenges organizations face in defending against cyber threats and the need for proactive cybersecurity measures. As technology continues to advance, it's essential for organizations to stay vigilant and leverage innovative solutions like adaptive AI to safeguard their digital assets.

  • In this episode of The Channel CEO with Kevin Lancaster, Scott McCrady, CEO of SolCyber, recounts his journey in the cybersecurity world, from pioneering cloud-based security at FireEye to steering SolCyber towards innovative managed security services. He highlights the evolution of cybersecurity practices, the strategic restructuring of companies for growth, and the vital role of MSPs in the current security landscape. Scott's insights into overcoming industry challenges and leveraging strategic partnerships underscore the episode, offering a concise yet comprehensive overview of the cybersecurity sector's past, present, and future. This episode is a compact source of wisdom for anyone interested in cybersecurity and business strategy dynamics.

  • In the latest episode of "The Channel CEO," Kevin Lancaster,CEO of Channel Program, sits down with Stephen Spiegel, CEO of Crewhu, for a riveting conversation that's not just about business but a journey of persistence, innovation, and success. From the high-stakes world of the dot-com bust to the transformative power of positive feedback in the Cold Stone Creamery franchise, Spiegel shares invaluable insights that are both inspiring and instructive. This episode is a must-listen for anyone interested in the real-world application of entrepreneurship and customer satisfaction. Join us to discover how Spiegel's unique experiences and strategies can ignite your path to business success in the MSP space and beyond. Tune in for an episode packed with compelling stories and game-changing business strategies!

  • This week on The Channel CEO with Kevin Lancaster we welcome guest Albert Diaz, CEO of RingLogix, who shares his journey and insights in the telecom industry. Starting as a Motorola certified engineer in his teens, he progressed through sales and operations roles at Nextel and T-Mobile, ultimately directing sales for a major dealer. His career evolved towards a B2B focus, building telecom networks and identifying a niche in private cable companies. Diaz founded RingLogix to simplify the quoting and activation processes for MSP resellers, driven by his experiences and entrepreneurial spirit, partly influenced by his ADHD, which he considers a superpower. The conversation then shifts to discussing product development and market fit in the MSP space, where Diaz details the growth of his business, achieving product-market fit, and securing Series A funding. Diaz also discusses leadership strategies and future visions, emphasizing operational efficiency and the importance of evolving the organization. He highlights the potential of RingLogix to streamline services for MSPs through automation and integration and its potential expansion to benefit service providers in other industries.

  • In this episode of The Channel CEO, Kevin Lancaster welcomes Jon Scott, CEO, ScopeStack, who talks about the challenges of balancing business responsibilities and family demands during the holiday season and Greenville, SC, a location with a thriving tech community and startup scene, which he describes as a great place with a growing tech presence and supportive community.

    Originally from Texas, Jon has lived in various places due to his family's involvement in IT services. He shares his background and how he ended up in South Carolina. The conversation shifts to inefficient systems and processes in IT services companies. Jon talks about his experience with these inefficiencies and his motivation to create solutions, leading to the development of his company's platform, ScopeStack.

    The platform is designed to improve the pre-sales engineering process, making it more efficient by standardizing and automating certain aspects. They discuss the challenges and opportunities in integrating various project management tools and PSAs (Professional Services Automation) with ScopeStack. Jon emphasizes the importance of solving core problems before focusing on integrations. He also shares exciting plans for ScopeStack, including external questionnaire sharing, data benchmarking, and launching multiple integrations.

  • In this episode of The Channel CEO, host Kevin Lancaster sits down with Gordon Lawson, CEO of Conceal.io, to discuss Gordon's journey from his Naval Academy days to becoming a leader in the cybersecurity industry. They discuss Gordon's time at the Naval Academy and note how cybersecurity has evolved significantly since then, with the Naval Academy now boasting a dedicated cyber center. Gordon's transition to cybersecurity was not straightforward; after his naval career, he moved into defense contracting, focusing on physical security and geospatial work, before a chance meeting with the founder of Cofence steered him towards the cyber realm. As CEO of Conceal.io, Gordon emphasizes the importance of the MSP (Managed Service Provider) community in cybersecurity. They look into Conceal.io's approach, particularly their browser extension solution, which addresses cybersecurity threats through URL scanning, isolation containers, and AI-driven threat detection, all while being user-friendly and easy to deploy. The conversation also covers the challenges and trends in cybersecurity, highlighting the difficulty of changing user behavior and the need for robust, accessible solutions for smaller organizations. Gordon and Kevin discuss Conceal.io's commitment to enabling MSPs, underscoring their vital role in cybersecurity.

  • In this episode of The Channel CEO, with Kevin Lancaster, guest Dan Giurescu, CEO of Credivera, shares insights from his entrepreneurial journey, including scaling Caledonia Solutions and navigating its acquisition. He discusses the challenges and benefits of building a startup with a spouse, emphasizing trust and work-life balance. Giurescu highlights the importance of digital identity and data privacy in the workplace, advocating for self-sovereign identity and verifiable credentials. The conversation also covers evolving cybersecurity threats and the need for advanced authentication methods. Finally, Giurescu reflects on the significance of understanding data privacy laws and the role of effective teams in realizing business visions.

  • In this episode of The Channel CEO podcast, Kevin Lancaster talks with Mike Psenka, the CEO of Moovila, to discuss entrepreneurship, technology, and business growth in Charleston, South Carolina, with Mike sharing his journey founding UDS three decades ago after leaving PwC.

    The conversation then turns to the automation of project management with AI, offering a transformative approach to work management. Through Perfect Project, a platform aimed at programming work rather than just managing it, Moovila offers an advanced autonomous project management platform that promises to manage projects efficiently, reduce surprises, and provide accurate delivery dates.

    Entrepreneurship, business challenges and opportunities, and lessons learned from Fortune 500 corporations to transform today's new businesses are just some topics covered in this discussion.

  • In this episode of The Channel CEO podcast, Kevin Lancaster and Gary Merry, CEO of RiskProfiler, discuss various aspects of technology, career paths, and problem-solving. Gary shared his unique career journey, from his time in the Marine Corps to ultimately pursuing a career in technology, underscoring the importance of adaptability and problem-solving in the face of evolving technological landscapes.

    They highlight the role of AI tools like ChatGPT in facilitating learning from industry mistakes and emphasize the critical importance of addressing cybersecurity concerns.

    From real-world security breaches to the need for continuous monitoring and a comprehensive approach to cybersecurity, Gary shares the importance of aligning cybersecurity solutions with industry-specific standards.

  • In this enlightening episode of The Channel CEO, featuring Kevin Lancaster and Guy Bavly, CEO of Actifile, the conversation covers various crucial topics. They highlight the importance of strategic hiring and the empowerment of teams to achieve exceptional results. Bavly then shares his remarkable journey, which began with an initial health-related rejection from the military but ultimately led to him managing a significant IT facility with thousands of endpGuy'soints.The discussion takes us through the tech landscape of the 90s and 2000s, highlighting Guy's engagement with one of the earliest Israeli IPOs on NASDAQ—which developed an AI-based system for transforming green screens into user-friendly interfaces. It also touches upon the challenges faced during the dot-com bubble burst in 2001 and Speaker 1's resilient career journey, transitioning from adversity to becoming a successful product manager at SAP.

    Kevin and Guy discuss the opportunities and challenges of entrepreneurship within the tech industry, with a focus on Guy's unique approach of utilizing sticky notes to capture users' daily work patterns and subsequently redesigning SAP systems to generate substantial revenue and grow a customer base rapidly. It also discusses the challenges of transitioning from a large corporation to a startup and the value of strong partnerships.

  • In the latest episode of The Channel CEO, Kevin Lancaster chats with Darren Kattan, co-founder of Immy.bot. They discuss how Darren & Bret started their tech company, initially named "Immense Networks," and its evolution into "Immense Robot" for MSPs, crediting their success to mutual respect and technical expertise.

    Darren shares his journey from tech enthusiast to automation advocate, emphasizing the importance of community support. He highlights Immy.bot's success with recurring revenue and aligning with customer needs, shedding light on automating software deployment and billing complexities.

    Immy.bot's mission is to provide a centralized automation platform for MSPs. They plan to streamline integration development, improve the user experience, and expand remote control capabilities. Their ultimate goal is to simplify technicians' lives and offer software recommendations based on network environments. Tune in and subscribe to The Channel CEO for more insights into Immy.bot's innovative approach.

  • In this episode of the Channel CEO, Kevin Lancaster, the CEO of Channel Program, offered reflections on the podcast's inaugural year. He emphasized the significant value derived from the diverse guests and the vast array of topics covered on the show. Kevin's inspiration for launching the podcast stemmed from fond childhood memories of his father's continuous radio listening and the need for engaging content during long commutes. He shared how the podcast was born out of a desire to maintain the strong relationships cultivated with partners before the pandemic disrupted the events scene.

    Alton Johnson of Vonahi Security was the podcast's first guest, and his boundless passion and drive as a younger CEO made for an inspiring conversation. Kevin's ultimate goal is to build stronger relationships between MSPs and vendors, recognizing that the industry's foundation lies in these connections. By humanizing these relationships, he seeks to bridge the gap between CEOs/executives and MSPs, facilitating robust partnerships and engaged interactions. Each interview on the podcast offers unique insights into the marketplace, providing a relatable perspective for both vendors and IT service providers.

    Subscribe and tune in to the Channel CEO podcast with Kevin Lancaster every week on your favorite podcast app.

  • In the latest episode of "Channel CEO with Kevin Lancaster", Josh Flores, General Manager of Comet Backup, shares his captivating journey from Texas to New Zealand, detailing his passion for technology and evolution in the backup solutions sector. From his early experiences in the Help Desk to his ventures with Nexus Data Backup and the eventual launch of Comet in 2017, Josh dives deep into the challenges of the backup software startup world, especially in a rapidly evolving industry. He discusses the advantages of cloud-based backup solutions, emphasizing the convenience and reduced maintenance for clients while highlighting a future shift towards cloud-first storage. As the industry evolves, the Comet team remains proactive in supporting MSPs, prioritizing flexibility in their offerings. Tune into the episode to gain more insights into the future of backup solutions and MSPs.

  • In this episode of The Channel CEO with Kevin Lancaster, David Baggett, the CEO of INKY, takes listeners on a captivating journey. From his early days of typing code at the tender age of 7 to his foundational contributions to operating systems like Windows NT and macOS, his passion for technology is evident. As the conversation progresses, the implications of AI in cybersecurity take center stage, highlighting its transformative potential, threats to the job market, and broader societal impacts. Baggett also recounts his deep dive into game development at MIT, culminating in participating in the iconic "Crash Bandicoot." But his narrative doesn't end with gaming. Shifting his focus to the pressing email security world, Baggett underscores the use of advanced machine learning techniques to combat sophisticated phishing threats. With INKY's journey as a testament to adaptability and a relentless pursuit of top-tier protection, listeners are sure to gain a plethora of insights into the dynamic convergence of gaming, cybersecurity, and AI.