Episoder
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Join us for a deep-dive conversation with Michelle Evans, Global Lead for Retail and Digital Consumer Insights at Euromonitor, as she reveals the top five digital trends that will transform retail in 2025. In this episode, Michelle discusses:
⢠Rebuilding Consumer Trust: How micro and nano influencers are taking over the role of traditional macro influencers in building authentic connections.
⢠Shopification of Social Media: The evolution of platforms like Instagram and YouTube in creating seamless, in-app purchase experiences.
⢠Video-Driven Engagement: With 71% of consumers streaming videos weekly, learn why video is the future of engagement.
⢠Budget-Conscious Markets: How digital tools are empowering consumers to find the best deals in a cost-sensitive environment.
⢠The AI Revolution: Discover how AI is creating a more intuitive and personalized shopping experience in e-commerce. Stay ahead of the curve with these critical insights. Subscribe and leave a review if you enjoy the conversation!
Show Notes Highlights & Timestamps:
⢠00:00 â Introduction: Context on the competitive landscape (Zara, H&M, Shein)
⢠00:00:24 â Guest Introduction: Michelle Evans from Euromonitor
⢠00:01:07 â Michelleâs background and Euromonitor overview
⢠00:03:00 â Trend 1: Rebuilding Consumer Trust with Micro/Nano Influencers
⢠00:04:15 â Trend 2: Shopification of Social Media
⢠00:06:18 â Trend 3: Video-Driven Engagement (71% streaming weekly) ⢠00:10:26 â Trend 4: Navigating a Budget-Conscious Market
⢠00:14:16 â Trend 5: AIâs Role in Shaping Intuitive Retail Experiences
Key Takeaways:
- Authentic influencer strategies are reshaping consumer trust.
- Social platforms are evolving into comprehensive shopping channels.
- Video content is essential for modern consumer engagement.
- Digital tools are enabling smarter, budget-friendly shopping experiences.
- AI is poised to revolutionize the e-commerce landscape.
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In this episode, Keith Nealon, CEO of Bazaarvoice, explores how brands can leverage user-generated content (UGC) and artificial intelligence (AI) to build consumer trust and drive retail success. Discover how sustainable and ethical practices, innovative AI-powered tools, and the voice of the customer are reshaping the way consumers discover, research, and purchase products. Gain actionable insights on transforming your content strategy and the future of social shopping in todayâs dynamic retail environment.
Highlights & Timestamps:
⢠00:00 â Introduction & Sustainability in Retail
⢠01:03 â Keithâs Background & Bazaarvoice Overview
⢠02:20 â UGC & Consumer Behavior Insights
⢠03:15 â AI Tools & Innovations
Key Quotes: âWhen consumers do the talking, trust and sales follow.â
Useful Links: www.retailnews.ai
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Discover how generative AI is revolutionizing retail. NVIDIAâs â Azita Martin â Vice President and GM of AI for Retail, CPG and QSR Director of AI & Cynthia Countouris, NVIDIAâs director of product marketing for retail discuss multimodal AI, virtual shopping assistants, and supply chain optimization. Learn how businesses are leveraging AI to boost productivity, enhance customer experiences, and increase revenue. From e-commerce transformation to physical AI for robotics, this episode is packed with actionable insights for retailers and tech leaders.
đ Learn more: NVIDIA AI Retail Blueprint
00:00 Introduction: Why Embrace AI in Retail?
00:26 NVIDIAâs AI Vision at NRF 2025
01:19 AI Transformation in Retail: Use Cases
02:28 Shopping Assistants: Revolutionizing E-Commerce
03:43 AI in Supply Chain Optimization
06:12 Generative AI for E-Commerce and Revenue Growth
07:12 NVIDIAâs AI Blueprint and Tools for Retail
09:22 Physical AI: Training Robots in Simulations
12:15 Future Focus: AI in Supply Chain and Retail Layouts
14:06 Empowering Women in Tech with AI
16:08 Real-World AI Shopping Assistant Demo (Fashion)
20:32 Visualizing Furniture with AI in 3D Spaces
25:27 How to Get Started with NVIDIA AI Tools
Mentioned by host:
âTo learn more about NVIDIAâs AI innovations, visit nvidia.com.â
âShare your thoughts on this episode by tagging us on LinkedIn with #RetailAI.â
#GenerativeAI #RetailAI #NVIDIA #ECommerceInnovation #RetailTech
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Get an insider look at Shoptalk 2025 with â Sophie Wawro, â Global President of â Shoptalkâ , and â Joe Laszlo,â Head of Content US. Discover how this yearâs groundbreaking initiativesâThe New Market and Shoptalk LUXEâare redefining retail. Learn about the attention economy, luxury retail trends, and whatâs shaping the future of customer engagement.
đ Highlights:
The New Market: Retail media and the attention economy.Shoptalk LUXE: A luxury-focused event in Abu Dhabi.Insights for retail executives to lead in 2025. -
Join us as we dive into Tescoâs groundbreaking supply chain solution, Transcend, with CEO Oliver Ward. Discover how data-driven tools, streamlined operations, and customer-centric strategies are reshaping retail globally. Learn how retailers can scale online operations, optimize fulfillment, and stay competitive in todayâs evolving market.
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Discover how Deliverooâs Product Director, Paul Wilkinson, is shaping the future of retail innovation. From drone delivery and AI in grocery stores to the evolving customer demand for quick commerce, Paul shares insights from his experience at Tesco Labs, Amazon, and Deliveroo. Learn how technology, data, and customer-first strategies are transforming grocery delivery and retail worldwide. Perfect for retail leaders and innovators seeking actionable trends.
[00:00] Introduction[03:45] Drone delivery innovations[10:15] How AI is improving grocery retail[20:00] Deliverooâs journey into new categories[25:30] Predictions for retailâs futureGuest: Paul Wilkinson, Product Director at Deliveroo
Topics Covered:
The evolution of quick commerce and customer expectationsDrone delivery and its growing adoption in suburban marketsHow AI is solving long-standing problems in grocery retailDeliverooâs journey from food delivery to a digital high streetPredictions for the future: online shopping, data-driven retail, and self-driving carsKey Quotes from Paul Wilkinson:
âThirty minutes is more than fast enough for most people in most situations.ââSeeing a delivery arrive by drone in three minutes is fascinating.ââAI helps solve old problems that never truly went away.ââIf what youâre building isnât useful or usable, it wonât succeed.Actionable Takeaways for Retail Leaders:
Focus on customer-first strategies to drive innovation.Invest in real-time stock systems to reduce delivery errors.Leverage AI and data-driven insights to improve operations.Enjoyed this episode? Follow our podcast or visit www.retailnews.ai for more insights into the future of retail, and join the conversation on LinkedIn
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In this episode, Michel Spruijt, President of Brain Corp, discusses how robotics and AI are addressing challenges like labor shortages and inventory management in retail. Learn how automation is creating consistency and efficiency across store operations.
What Youâll Learn in This Episode:
Why robotics adoption is critical for retail success.How Brain Corpâs solutions improve operational efficiency.The future of AI in retail.Resources Mentioned:
Brain Corp: https://www.braincorp.com/For more retail news checkout www.retailnews.ai
#retailrobotics, #AIinRetail, #MichelSpruijt, #BrainCorp, #RetailTechnology, #AutomationInRetail, #RoboticCleaning, #InventoryManagement, #RetailInnovation, #RetailAutomation, #RetailPodcast, #RoboticsInRetail, #AIPoweredSolutions, #RetailTrends, #LaborShortagesInRetail, #StoreOperations, #RetailAutomationPodcast, #TechnologyInRetail, #FutureOfRetail, #RetailTransformation, #RoboticInventoryManagement
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Join Molly Robins, founder of Molly's Market, as she shares her journey from a personal health crisis to building a thriving Canadian gluten-free and vegan bakery. Discover how her brand is revolutionizing allergen-friendly treats, scaling a CPG business, and prioritizing clean-label ingredients. A must-listen for foodies, entrepreneurs, and industry leaders!
For more information: â https://retailnews.ai/canadian-bakery-redefining-gluten-free-vegan-industry/
Molly's Market, Canadian bakery, gluten-free podcast, vegan food stories, CPG industry, clean-label bakery, allergen-friendly desserts, food entrepreneurship, Canadian startups, dietary restrictions
Subscribe to learn how innovators like Molly Robins are reshaping food and retail. Donât forget to leave a review and share this episode with your network!
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Join Saddleback Leather founder Dave Munson and BigCommerceâs Senior Director of Brand and Content Marketing, Melissa Dixon, for an inside look at building an authentic e-commerce experience that drives customer loyalty and growth. Discover how Saddleback Leatherâs unique storytelling approach, coupled with BigCommerceâs innovative tools, creates a seamless shopping journey that resonates with consumers. Perfect for entrepreneurs, e-commerce leaders, and retail enthusiasts, this episode explores trends like mobile optimization, personalized shopping, and the future of digital retail. Tune in to learn actionable strategies for balancing technology and authenticity in todayâs competitive online market.
More information can be found here
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How nCountR is Transforming In-Store Retail Media with Personalized Digital Signage
In a recent Retail Podcast interview from Groceryshop, Hans Fischmann, VP and GM of nCountR, shared insights on how the company is reshaping in-store retail media through data-driven digital signage. Fischmann explained that nCountRâs platform enables retailers and advertisers to personalize messages for customers, effectively blending physical shopping experiences with digital precision.
Enhancing Shopper Engagement Through Digital SignagenCountRâs approach is based on understanding both retailer and advertiser needs. For retailers, nCountRâs platform provides a way to increase revenue per square foot by turning digital signage into a targeted, revenue-generating channel. For advertisers, nCountR offers access to shoppers at critical decision points in their purchasing journey, with messages that adjust in real time based on data like shopping behavior and seasonal trends.
âBy personalizing the shopping experience, weâre not just displaying ads,â says Fischmann. âWeâre creating interactions that enhance basket sizes and encourage customer loyalty.â An example is displaying seasonal promotions in grocery stores, such as a peach cobbler recipe alongside related ingredients, which can drive multi-item purchases.
Addressing Retailersâ Key Challenges with a Data-Driven ApproachWith many retailers focusing on optimizing revenue per square foot, nCountR helps solve this challenge by using data to bring digital advertisingâs precision into physical spaces. Fischmann noted that by partnering with both large chains and small stores, nCountRâs agnostic platform can be integrated seamlessly, maximizing in-store engagement regardless of a retailerâs scale.
Looking Ahead: Privacy, Accessibility, and a Vision for the FuturePrivacy and accessibility are core elements of nCountRâs strategy. Fischmann emphasized that nCountR is built with robust privacy safeguards, ensuring compliance while personalizing messages responsibly. âNo one wants a NASCAR experience in-store,â he adds, stressing the importance of curated, relevant content. With nCountRâs adaptable platform, the future of in-store retail media will involve even more tailored and context-sensitive customer engagement, helping retailers create value at every stage.
For More insights please goto: â https://retailnews.ai/â
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Albertsons Media Collective is redefining how retail media drives success by connecting brands with over 100 million loyal consumers across 2,000 stores nationwide. Leveraging data-driven insights, they cultivate deep customer relationships that translate into sustainable growth for partner brands. Michelle Weiskittel, Head of Media, Creative, and Operations at Albertsons Media Collective, spoke at Groceryshop with The Retail Podcast about their approach to transforming retail media networks into engines of collaboration and community-driven growth.
Albertsons Media Collective combines decades of grocery retail experience with modern digital tools, making it an ideal partner for brands seeking to reach highly engaged consumers. With more than 36 million shoppers visiting their stores weekly and a digital audience of 41 million loyalty members, Albertsons brings unmatched consumer insight to drive brand performance and sales.
For More Information please visit: https://retailnews.ai/transforming-retail-media-albertsons-media-collective/
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In an era of rapid digital transformation, retailers face unprecedented challenges and opportunities. Jay Topper, Chief Customer Officer at fabric, shares invaluable insights on the current state and future of e-commerce platforms.
The Power of Composable CommerceTopper emphasizes the significance of cloud-native, composable platforms in today's retail environment. fabric, built from the ground up with this architecture, offers unique advantages:
Empowering end-users with intuitive controls for site updatesProviding seamless scalability during peak seasonsEnabling rapid innovation through customer-driven development"The e-commerce platform itself is becoming more commoditized," Topper notes. "The differentiator lies in how you impact end-users and customers."
Overcoming Replatforming HesitationMany retailers hesitate to replatform due to perceived risks. Topper, drawing from extensive experience, views this process as "thrilling" and necessary for evolution. He advises:
Clearly define problems to solveAssess the ecosystem and platform requirementsDe-risk implementation through meticulous planningUse metrics and data as a foundationTopper emphasizes the importance of embracing change: "We have to evolve and we have to evolve quickly in this world. So to me, I think it's thrilling. Getting that digital first mentality is a thrilling personal transformation for a human to go through."
The Omnichannel ImperativeTopper defines omnichannel as "bringing the promise of the brand and consistency at every step, whether physical or digital." Key strategies include:
Integrating digital experiences into physical storesBringing store charm to digital platformsImplementing multi-touch attribution modelsEmbracing AI in RetailWhile cautious, Topper is "an absolute believer" in AI's potential to transform retail. He highlights two often-overlooked areas:
Enhancing platform intelligence for employeesImproving back-office functions like planning and allocation"If you're not spending 20% of your time analyzing and testing AI-based solutions, you're missing out," Topper warns.
Looking AheadAs the retail landscape continues to evolve, embracing digital transformation and innovative platforms like fabric will be crucial for success. Retailers must focus on empowering their teams, optimizing omnichannel experiences, and leveraging AI to stay competitive in this dynamic market.
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Shoptalk's Sophie Wawro: Pioneering Inclusive Retail Innovation
In the ever-evolving world of retail, few events hold as much sway as Grocery Shop and Shoptalk. At the helm of these industry-shaping gatherings is Sophie Wawro, a visionary leader who's redefining what retail conferences can achieve.
A Global Perspective on Grocery InnovationAs Grocery Shop 2024 approaches, Wawro reveals a surprising trend: "There's a strong desire from the community to feel more like a global grocery community," she notes. This year's event will feature an increased focus on international case studies, responding to attendees' hunger for global insights.
Shoptalk Fall: A New Chapter in ChicagoExpanding their repertoire, Shoptalk introduces its Fall edition in Chicago. "It's a very different kind of event," Wawro explains. While maintaining the signature Shoptalk experience, this new iteration leans more heavily into in-store content, catering to a slightly more senior audience.
Setting New Standards for DiversityPerhaps most striking is Shoptalk's commitment to diversity. The Fall event boasts an all-female speaker lineup, featuring industry titans like the CEOs of Glossier and Build-A-Bear. "It's just as strong as any lineup we've ever had," Wawro asserts, proving that gender parity in retail conferences is not just possible, but beneficial.
Looking Ahead: Retail Media and BeyondWawro hints at exciting developments on the horizon. "We've got two big things coming up in the next 18 months," she teases, including a new home for retail media at Shoptalk Spring and a mysterious vertical-specific event slated for early 2026.
As retail continues to transform, Shoptalk and Grocery Shop stand at the forefront, not just reflecting the industry, but actively shaping its future. With leaders like Sophie Wawro at the helm, the retail event landscape is set for an exciting, inclusive, and innovative future.
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Event that was mentioned by Eric: https://tradebeyond.com/events/2024-global-sourcing-day/
The Future of Retail Supply Chains: Insights from TradeBeyond Navigating the Future of Retail Supply Chains: Insights from Eric Linxweiler In an era of rapid change and increasing complexity, retail supply chains are evolving at an unprecedented pace. Eric Linxweiler, Senior Vice President of Retail Solutions at Trade Beyond, offers valuable insights into the challenges and opportunities facing global retail supply chains.
Full Article can be found here: https://retailnews.ai/retail-supply-chain-future/
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Retailers leveraging AI must prioritize responsible practices to maximize benefits and minimize risks. This approach ensures customer trust, regulatory compliance, and operational efficiency.
Full report can be found â hereâ
Artificial intelligence revolutionizes retail operations, from supply chain to customer engagement. However, its power demands responsible implementation.
âIf you use data badly, use personal data badly, you can fall foul of the ICO,â warns Rob McKendrick from Arreoblue, a data and AI consultancy.
AIâs Retail Revolution: Balancing Opportunity and Responsibility
For full article head over to here: Retail.News
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For more information: https://retailnews.ai/workjam-ceo-transforming-retail-workforce-management/
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For show notes and how you can get a discount on your NRF APAC tickets please go to NRF APAC Tickets and Interview
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For listeners eager to dive deeper into the nuances of leveraging real-time feedback in the retail sector, a comprehensive guide awaits at RetailNews.AI. The article, "How to Embrace Real-Time Feedback," offers an in-depth exploration of strategies, benefits, and real-world applications of instant feedback systems. Discover actionable insights and learn how to effectively implement these technologies to enhance customer satisfaction and drive business success. Visit â https://retailnews.ai/how-to-embrace-real-time-feedback/â to unlock the full potential of real-time feedback in your retail operations.
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