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In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Tammy Lenski to discuss her groundbreaking book "The Conflict Pivot: Turning Conflict into Peace of Mind."
Since 1997 Dr. Tammy Lenski has worked with individuals and organizations worldwide as a mediator, executive coach, speaker, and educator. Her work centres on addressing conflict in ongoing personal, team, and business relationships.
Tammy has mediated thousands of private, court-affiliated, and online cases. She was in eBay's first group of online mediators in 1999 and on the first panel of probate court mediators in the U.S. Co-founder of the world's first master's degree program in mediation, she has taught conflict resolution and negotiation in four university programmes.
Tammy holds a B.A. from Middlebury College, and a master's and doctorate from The University of Vermont. Prior to her ADR career she was a college vice president and dean.
In 2012 the Association for Conflict Resolution recognized Tammy with the Mary Parker Follett award for innovative and pioneering work in the field. Her two books, The Conflict Pivot and Making Mediation Your Day Job, have sold more than 50,000 copies worldwide.
In this enlightening conversation, William and Tammy explore:
🔹 Understanding your "conflict hooks" (competence, autonomy, fellowship, status, reliability, integrity) and how they impact workplace dynamics
🔹 Moving away from "stuck stories" that keep us trapped in conflict cycles
🔹 How to reclaim your personal agency in conflict situations
🔹 The three essential pivots to achieve peace of mind or resolve conflicts
🔹 Practical techniques for recalibration conversations and cognitive reappraisal
💡 Did you know? Managers spend up to 40% of their time addressing team conflicts! This episode provides invaluable tools to reduce that burden.
Find out more about Tammy's work: https://tammylenski.com/ Download free conflict resolution worksheets from her website!
If you enjoyed this episode and would like to see more guests like Tammy, please support us over on Patreon. patreon.com/WorkplacePodcast
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On the Workplace Podcast, William Corless reunites with bestselling author Melody Wilding to discuss her incredible new book "Managing Up"
Melody Wilding, Professor of Human Behaviour at Hunter College and named one of Insider's most innovative career coaches, brings her unique background as a therapist and emotions researcher to help us navigate those crucial relationships with people who have more positional power than us!
💡 Episode Highlights:
Discover why managing up is about creating conditions for YOUR success (not just making your boss's life easier!)Learn about the essential "alignment conversation" that builds mutual understandingUnlock the secrets of communication styles and how to adapt without losing yourselfMaster the art of setting boundaries without burning bridgesCreate your own "me manual" to help others work better with youFind out more about the work Melody does and purchase her book here: Managing Up | Leadership Keynote Speaker | Melody Wilding
If you enjoy our podcast, you can now support us through our Patreon! patreon.com/WorkplacePodcast
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In the latest episode of The Workplace Podcast, William Corless sits down with Dr. Carol Kauffman, internationally recognised as the #1 leadership coach by Marshall Goldsmith and ranked among the top eight coaches globally by Thinkers50!
Carol returns to the podcast to discuss "Neutralising Toxic Workplace Experiences" and shares powerful insights including:
The PEAK framework for managing toxic situations (Physiology, Environment/Ecosystem, Affect, Knowledge)How to recognise when a workplace becomes truly toxic vs. just challengingThe PURE approach to emotional regulation (Perceive, Understand, Regulate, Express)Four strategic stances for responding to difficult interactions (lean in, lean back, lean with, don't lean)Creating "safe ecosystems" within larger toxic culturesFind out more about Carol's work here: Home | Carol Kauffman Executive Leadership Coaching - Carol Kauffman
Check out her book "Real-Time Leadership" where she explores these concepts in depth! Real-Time Leadership: Find Your Winning Moves When the Stakes Are High
Loving the podcast? Support us on our new Patreon page! https://patreon.com/WorkplacePodcast?utm_medium=unknown&utm_source=join_link&utm_campaign=creatorshare_creator&utm_content=copyLink
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In this episode of The Workplace Podcast, William Corless sits down with Kweilin Ellingrud, Director of McKinsey Global Institute and Chief Diversity Officer for McKinsey Globally, to discuss her newly released book "The Broken Rung"!
Just launched on 11th March, this timely book (co-authored with Lareina Yee and Maria Del Mar Martinez) couldn't be more perfect for International Women's Day month. Our conversation explores:
Why the "broken rung" at the entry level impacts more women than the glass ceilingHow experience capital compounds across your careerWhat makes an organisation truly healthy for career growthThe power of bold moves vs early moves in your career journeyWays to combat workplace biases that hold women backKweilin shares practical strategies to overcome career obstacles and build the skills needed for success in today's changing workplace. Whether you're early in your career or helping others navigate theirs, this episode offers invaluable insights!
Find out more about Kweilin's work and order the book here: The Broken Rung: Book overview | McKinsey & Company
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In this episode William Corless sits down with Harvard Kennedy School researcher Siri Chilazi to discuss her ground-breaking book "Make Work Fair: Data-Driven Design for Real Results."
Siri shares fascinating insights on building fairness into workplace systems by design, including:
Why designing for fairness creates better systems that benefit everyone Why changing hearts and minds isn't enough - we need to change systems and processesHow executive compensation can drive fairness from the topThe powerful "opt-out" approach to promotions that levels the playing fieldWhy babysitting expenses for networking events matter more than you thinkSiri explains how making work fair isn't just the right thing to do - it's essential for building high-performing organizations where everyone can thrive!
Find out more about Siri's work: Home - Siri Chilazi
Purchase the book: Home - Make Work Fair
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In this episode of The Workplace Podcast, William Corless sits down with Erin Clark to discuss her book "Leading Through, Activating the Soul, Heart and Mind of Leadership" co-authored with her father and brother.
Erin is the Managing Director and U.S. National Leader for Deloitte Human Capital Consulting's Leadership Offerings with 20+ years experience as an executive coach, advisor, and facilitator. She believes strongly in the work of leadership to activate human potential and create thriving people and organizations.
During this episode William and Erin delve into many fascinating topics including:
The shift from "power over" to "leading through" leadershipHow organizations can overcome decision-making bottlenecksThe cycle of virtue that guides boundary conditionsWhy leaders should be teachers who facilitate learningHow to bring illumination to combat organizational darknessFind out more about Erin and her work here: www.leadingthroughinstitute.com
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In this episode of The Workplace Podcast, William Corless sits down with Professor Karthik Ramana to explore his fascinating new book "The Age of Outrage" and discuss how leaders can effectively manage in these polarized times.
Key highlights from this thought-provoking conversation:
Understanding the roots of outrage and why "history is not destiny"The four-step framework for managing in the age of outrageHow leaders can use different sources of power effectivelyBuilding organisational capacity through delegated decision-makingThe importance of developing judgment in leadershipProfessor Ramana brings unique insights from his experience leading a program for 1,000+ public leaders from 120 countries at Oxford's Blavatnik School of Government. His perspective on turning down the temperature in heated situations and building lasting leadership capacity is particularly valuable for today's challenging environment.
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In this eye-opening episode of The Workplace Podcast, William Corless sits down with Dr. Sandra Matz, Associate Professor at Columbia Business School and Director of the Center for Advanced Technology and Human Performance, to discuss her fascinating new book about taking control of our digital lives!
Episode Highlights:
Take Control of your Data: Learn how to manage and protect your digital footprintShape Tech to Benefit All: Discover how technology can be a force for positive changeCritical Thinking When Using Tech: Why we need to be more thoughtful about our digital choicesUnderstanding Psychological Profiling: How our digital breadcrumbs reveal our psychologyReflecting on Your Tech Use: Tools and insights for examining your relationship with technologySandra brings her unique expertise in computational social science and psychology to help us understand the hidden relationships between our digital lives and our behaviour. Whether you're a leader, professional, or simply someone who uses technology, this episode offers valuable insights on taking back control of your digital identity.
Special thanks to Harvard Business Publishing for providing an advance copy of this important book!
Find out more about the work Sandra does here: Center for Advanced Technology and Human PerformancePurchase the book here: HOME | Mindmasters
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In this week's episode of The Workplace Podcast, William Corless sits down with workplace expert and author Christine Armstrong, ranked 6th among the world's top 50 future of work influencers!
Christine is a brilliant researcher, writer, and vlogger who shares eye-opening insights about the realities of combining work and parenthood. Her book "The Mother of All Jobs: How to Have Children and a Career and Stay Sane(ish)" draws from six years of interviews with working parents, employers, and experts.
Key insights from this fascinating conversation include:
Why the "having it all" myth needs updating for our always-connected eraThe different models of working parent partnerships (Alpha-Alpha, Alpha-Beta)How to manage the invisible "mental load" of parentingWhy location and community matter more than we thinkPractical strategies for making work and family life sustainableChristine's key takeaway: "There's a season for everything - we don't return to how we were before, we go forwards."
Find out more about the work Christine does here: Christine Armstrong, Speaker & Researcher | Armstrong & Partners
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🎙️ In this week's episode of The Workplace Podcast, William Corless sits down with Karin Hurt to discuss her powerful new book "Powerful Phrases for Dealing with Workplace Conflict" 📚
Karin is the founder and CEO of Let's Grow Leaders, a global leadership development firm known for practical tools and leadership programs that stick. As a former Verizon Wireless executive and Inc. Magazine's great leadership speaker, Karen brings deep expertise in navigating workplace dynamics.
During this enlightening conversation, William and Karin explore:
The four dimensions of constructive conflict 🤝The game-changing INSPIRE method for accountability conversationsPractical approaches for handling competing goals in matrix organizationsHow to transform chronic complainers into solution-focused teammatesBody language tips that can make or break difficult conversationsPlus, get insider tips on how to move from destructive to constructive conflict using Karen's "GOAT" (Greatest Of All Time) powerful phrases! 💡
Find out more about Karin's work: www.letsgrowleaders.com
Download the free companion guide for the book! Workplace Conflict Resources | Powerful Phrases Book Companion
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In our latest episode of The Workplace Podcast William Corless is joined in conversation by Dr. Elizabeth Moran to discuss her book "Forward: Leading Your Team Through Change."
Elizabeth is an experienced leader, consultant and speaker, providing neuroscience-based guidance to successfully navigate change. Prior to starting Elizabeth Moran Transformation, she was Vice President of Global Leader, Team and Organization Development at ADP. She has held talent development roles at Bloomberg, Lehman Brothers, Getty Images and Time, Inc. She holds a master's and doctorate in clinical psychology from California Institute of Integral Studies, a PCC level certification from the International Coaching Federation, and a certification as a neuro transformational coach.
In this episode, William and Elizabeth dive deep into many valuable insights including:
Understanding the neuroscience of change resistance
The three priorities of change leadership
How to conduct effective turnaround conversations
Building resilience in teams during transitions
Leveraging strengths-based approaches to change
And much more!
Find out more about Elizabeth's work here: www.elizabethmorantransformation.com
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In this episode of The Workplace Podcast, William Corless sits down with crisis communications expert Professor Paul Argenti of Dartmouth's Tuck School of Business!
Professor Argenti is a prolific thought leader who has taught at Harvard Business School, Columbia Business School, and authored the definitive textbook "Corporate Communication" (now in its 8th edition!).
Professor Argenti shares invaluable insights from his decades of experience, including:
The difference between a drama and a real crisisWhy 85-90% of crises could be prevented with proper preparationThe crucial first steps when crisis hitsHow to build trust with stakeholders before trouble strikesReal examples of crisis communications done right (and wrong!)Key takeaway: "The very first thing you do is admit that whatever happened, happened, and if you are responsible, say that you're sorry."
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In this episode William is joined in conversation by Brian Hancock, Partner at McKinsey & Company and one of the global leaders of McKinsey's talent work. They discuss the compelling book "Power to the Middle: Why Managers Hold the Keys to the Future of Work."
Through his research and client service, Brian focuses on connecting workers to opportunities, building their skills, and improving their day-to-day experience on the job.
During this episode William and Brian explore many fascinating topics including:
Why cutting middle management can be dangerousThe role of managers as "super connectors" in hybrid workUnderstanding the real reasons behind employee attritionHow to combat manager burnoutRe-bundling roles in the age of AIThe three types of purpose that drive engagementThere are many practical insights to be gained from this episode that will help both leaders and managers thrive in today's evolving workplace.
Find out more about the book and Bryan’s work here: Power to the Middle | McKinsey & Company
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In our latest episode of The Workplace Podcast, William Corless is joined in conversation by Andy Lopata, co-author of "The Financial Times Guide to Mentoring" and a specialist in professional relationships, mentoring, and networking.
Andy is also an international consultant and keynote speaker known for his expertise in professional relationships. As the host of the Connected Leadership Podcast, Andy works with organizations worldwide to improve communication, foster collaboration, and create cultures that support constructive dissent and debate.
In this episode, William and Andy discuss the art and science of effective mentoring. There are many useful insights to be gained from this episode including:
· The ICE CREAM approach to mentoring
· Overcoming imposter syndrome as a mentor
· Reverse mentoring and its benefits
· Mentoring across generations
· How organizations can create successful mentoring programs
· Strategies for mentoring neuro-divergent individuals
And much much more.
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When it comes to technology impacting society and business, we keep seeing the same patterns, fears of automation, changing ways of working, scams and societal changes.
History is a great teacher in how we can learn from the past and be confident about the future.
This week on The Workplace Podcast, William welcomes Tom Standage, Deputy Editor of The Economist and editor of The World Ahead, to discuss "What History Can Teach Us About an AI Future."
Tom, a bestselling author and expert on technology's social and historical impact, shares valuable insights:
The constancy of human nature amidst technological changeWhy experiencing "AI vertigo" is a sign of engagementAI's transformative potential in coding and software developmentHow AI is addressing skills bias and potentially reducing inequalityA balanced view on the ethical concerns surrounding AIAI's role in accelerating digital transformationThis episode is a must listen as Tom brings a wealth of knowledge from his experience at The Economist and his authorship of seven history books, including "The Victorian Internet" and "A History of the World in 6 Glasses."
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Neil Mullarkey, a renowned comedian and communication expert, has written a book titled “In the Moment”. This book provides strategies and tools to improve confidence, communication, and creativity in professional settings. As a comedian and improv expert, Mullarkey draws parallels between the techniques used in improv comedy and those applicable to everyday professional interactions.
In this episode our Host WIlliam Corless and Guest Neil Mullarkey discuss a variety of topics from his Book In the Moment. Topics include, how improv is applicable to everyday life and business, the importance of relationships and emotional intelligence, collaboration, efficiency in meetings and much more!
For more information on Neil Mullarkey visit: https://neilmullarkey.com/inthemomentbook
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Karen Eber is an author, global consultant, and keynote speaker who has educated and inspired over three million people globally. Her book, The Perfect Story: How to Tell Stories that Inform, Influence, and Inspire , helps you understand how to tell engaging stories. It’s a resource you’ll mark up and reach for frequently.
In this episode our host, William Corless, and guest speaker, Karen Eber, discuss a range of her topics from her book. Topics include the science of story-telling, getting inside the audience's head, story-telling structure and much more!
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Matt Beane is an assistant professor in the Technology Management Department at the University of California, Santa Barbara. He is also a digital fellow with Stanford's Digital Economy Lab and MIT's Initiative on the Digital Economy.
In a riveting episode of "The Workplace Podcast," host William Corless engages with Matt Beane, author of The Skill Code: How to Save Human Ability in the Age of Intelligent Machines. Beane, a prominent field researcher on work involving robots and AI, delves into the intricacies of his research and the profound insights presented in his book.
https://www.mattbeane.com/
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Amy Gallo is a workplace expert who frequently writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, and transform their organizational culture to support dissent and debate.
Gallo is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. Getting Along was a finalist for the Next Big Idea Club, long-listed for several nonfiction book prizes, and named a Book of the Month by the Financial Times
In this episode our host, William Corless, and guest discuss a variety of topics in her book. Topics include dealing with conflict at work, tactics to diffuse conflicts in a professional manner, the importance of good relationships, consequences to unhealthy relationships, emotional intelligence, self-awareness and much more!
For more information about Amy Gallo please visit: www.amyegallo.com
LinkedIn: www.linkedin.com/in/amy-gallo-31b9932/
Instagram: www.instagram.com/amyegallo/
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David De Cremer is currently the endowed Dunton Family Dean of D’Amore-McKim School of Business at Northeastern University where he is also a professor in management and technology. David is also an advisory board member at of EY’s advisory board for their global AI projects. He is the founder of two academic research centers: The “Center on AI Technology for Humankind” in Singapore and the “Erasmus Centre of Behavioural Ethics” at Rotterdam School of Management.
In this episode our host William Corless and guest David de Cremer discuss various topics in his Book "The AI-Savvy Leader". Topics discussed include AI adoption, AI terminology, how and when to apply AI, how AI enhances society, what AI is and what it isn't and much more!
For more information about David please visit: www.daviddecremer.com
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