Episoder

  • In this episode of Why Do Pets Matter, I sit down with Ron Sosa, founder and CEO of Synaptic Neuro-Inclusive Leadership and Executive Director at Uncharted Veterinary Conferences. We talk about the importance of neurodiversity in veterinary practices and how understanding different perspectives can improve communication and teamwork. Ron shares his insights on how veterinarians and staff can create a more inclusive environment for both colleagues and clients. We also dive into the unique responsibility of advocating for our pets and the challenges it presents in veterinary care. Whether you're a pet owner, veterinary professional, or just curious about neurodiversity, this episode is packed with valuable lessons on empathy, active listening, and building bridges in the workplace.

    Guest Links:

    https://www.linkedin.com/in/ronald-sosa-cvpm-53453797/

    https://ronsosa84.wixsite.com/synaptic-leadership

    https://unchartedvet.com/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

    SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • In this episode of Why Do Pets Matter?, I’m excited to welcome two incredible guests, Rhonda Bell and Debbie Boone, as we dive into the creation of the North American Association of Veterinary Receptionists (NAAVR). Rhonda and Debbie share their passion for supporting the front desk heroes of veterinary practices—the client service representatives (CSRs). We discuss the vital role CSRs play in shaping client experiences and ensuring the smooth operation of veterinary clinics.

    Together, we explore the inspiration behind NAAVR, the challenges faced in its creation, and the overwhelming response from the veterinary community. Whether you're a CSR, a veterinary professional, or simply interested in the veterinary industry, this episode offers valuable insights into the importance of communication, client care, and the future of veterinary receptionists.

    Tune in, learn more about NAAVR, and discover how this new association is set to elevate the standards of veterinary client service. Don't miss out on this engaging and informative conversation!

    Guest Links:

    https://naavr.org/https://www.facebook.com/naavr/https://www.instagram.com/naavr_ccep/

    https://www.linkedin.com/in/rhondabellcvpm/

    https://www.linkedin.com/company/dogdaysconsulting/

    https://dogdaysconsulting.com/

    Website: https://debbieboonecvpm.com/

    FB: https://www.facebook.com/debbieboonecvpm

    IG: https://www.instagram.com/debbieboonecvpm/

    LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/

    Podcast: https://thebendpodcast.podbean.com/

    YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMA

    Debbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305

    Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

    SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

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  • In this episode of Why Do Pets Matter?, I’m thrilled to sit down with my dear friend, Debbie Boone, founder of Debbie Boone Consulting and author of Hospitality in Health Care. Debbie, who was also the president of the Vet Partners Group, brings her wealth of experience to our conversation as we dive into improving communication, collaboration, and transparency within veterinary practices.

    We chat about the vital role of client service representatives (CSRs) and how creating a positive work environment can lead to better experiences for clients and pets alike. Plus, Debbie shares some exciting news about her latest project—the North American Association of Veterinary Receptionists (NAAVR)—a new initiative focused on empowering and supporting veterinary receptionists.

    Guest Links:

    https://naavr.org/https://www.facebook.com/naavr/https://www.instagram.com/naavr_ccep/

    Website: https://debbiebooneconsulting.com/FB: https://www.facebook.com/debbiebooneconsulting/IG: https://www.instagram.com/debbiebooneconsulting/LI: https://www.linkedin.com/in/debbiebooneveterinaryconsultant/Podcast: https://thebendpodcast.podbean.com/YT: https://www.youtube.com/channel/UCVU41sDEnXV_OSVllDpswMADebbie’s Book: https://www.amazon.com/Hospitality-Healthcare-Debbie-Boone/dp/1953315305Patreon Link: https://www.patreon.com/debbiebooneveterinaryconsultant

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

    SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

  • In this episode of the Why Do Pets Matter podcast, I had the pleasure of interviewing Rhonda Bell of Dog Days Consulting. Rhonda shared her insights on how she helps pet-related businesses refine their brand and better connect with clients. We delved into the importance of aligning veterinary practice culture with effective digital marketing and communication strategies to enhance client relationships and improve patient outcomes. Rhonda also revealed the exciting launch of the North American Association of Veterinary Receptionists (NAAVR), an initiative dedicated to elevating the role of veterinary receptionists through education and professional development. We discussed the importance of transparency, relationship-building, and the unique value each team member brings to a practice.

    Guest Links:

    https://naavr.org/https://www.facebook.com/naavr/https://www.instagram.com/naavr_ccep/

    https://www.linkedin.com/in/rhondabellcvpm/

    https://www.linkedin.com/company/dogdaysconsulting/

    https://dogdaysconsulting.com/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

    SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA

  • In this episode of Why Do Pets Matter?, I'm excited to chat with my good friend, Josh Vaisman, Co-Founder of Flourish Veterinary Consulting and author of "Lead to Thrive: The Science of Crafting a Positive Veterinary Culture."

    Josh shares his journey from veterinary practice to starting his own consulting firm, focusing on translating social science research into practical strategies for workplace well-being. We delve into the deep connection between humans and pets, the importance of fostering positive work environments, and how effective leadership can transform veterinary care.

    Josh also discusses his new venture into conflict management and positive communication practices. Join us as we explore the significance of pets in our lives and how we can create thriving, compassionate veterinary practices.

    Guest Links:

    https://www.linkedin.com/in/josh-vaisman-mappcp-pgd-8371877/

    https://www.flourish.vet/

    https://www.aaha.org/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals,"

    https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

    SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • This week on Why Do Pets Matter?, we welcome Jen Shryock, the founder of Family Paws Parent Education!

    Jen specializes in guiding families through the process of integrating dogs and new babies into a cohesive household. With her background in special education, Jen shares essential tips on preparing your dog for a new family member, understanding canine behavior, and ensuring the safety and comfort of both pets and children.

    Tune in as we discuss Jen’s thoughtful approach and practical advice for creating a loving and secure environment for the entire family.

    Guest Links:

    https://www.linkedin.com/in/jshryock/

    https://www.familypaws.com/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • In this episode, I welcome Kelly Baltzell, CEO of Beyond Indigo Pets, for an in-depth conversation on the critical role pets play in our lives and the challenges and triumphs in the veterinary industry.

    We discuss the emotional toll of euthanasia on both veterinarians and pet owners, the importance of transparent communication, and how marketing can enhance veterinary practices.

    Kelly also shares insights from her podcast, Unfiltered Vet Discussions, emphasizing the need for honest, holistic conversations in the veterinary field. Tune in to explore how meaningful dialogue can strengthen the human-animal bond and improve the veterinary care experience for all.

    Guest Links:

    https://www.beyondindigopets.com/

    https://www.unfilteredvetdiscussions.com/

    https://www.linkedin.com/in/kellybaltzell/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • I had the pleasure of speaking with Janet Hoy-Gerlach, the visionary behind One Health People-Animal Wellness.

    As a former tenured professor at the University of Toledo and now an adjunct faculty member at Case Western Reserve University, Janet brings a wealth of knowledge to the discussion.

    We delved into the profound significance of human-animal relationships in mental health and social work, uncovering how animals can serve as crucial lifelines for individuals contemplating suicide.

    Drawing from her experiences, Janet passionately advocates for policies and practices that prioritize the well-being of both people and their beloved pets.

    Through initiatives like Open Door Veterinary Collective, she works tirelessly to reduce barriers to veterinary care and ensure access to essential resources for both humans and animals.

    Guest Links:

    pethelpfinder.org

    https://opendoorconsults.org/social-work-hub/

    https://www.linkedin.com/in/emotionalsupportanimal/

    Her Books: https://www.amazon.com/stores/Janet-Hoy-Gerlach/author/B07DHC525T?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • In this episode, I sat down with the fantastic Debbie Dahmer, the host of "Voices Carry For Animals", to delve into the profound significance of pets in our lives and the vital importance of responsible pet ownership.

    Debbie shares her deep commitment to advocating for shelter animal adoption and emphasizes the ethical imperative of spaying and neutering. Drawing from personal experiences with her own beloved pets, she highlights the profound emotional connection between humans and animals and stresses the need for legislative action to protect their welfare.

    Through heartfelt anecdotes and practical advice, I am inspired by Debbie's advocacy, encouraging listeners to join the cause and make a difference in the lives of animals everywhere.

    Guest Links:

    If you would like to listen to Debbie's show, you can do so here: https://www.linkedin.com/in/debbie-dahmer-794187120/

    https://voicescarryforanimals.com/

    https://www.linkedin.com/in/debbie-dahmer-794187120/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • We are back with Colonel Carla Bass, USAF (Ret), who is a force to be reckoned with, to talk about the final installment of "Writing To Influence".

    We explore the last three word sculpting techniques: "Who Does What to Whom," "Keep the Focus and Shut the Gate," and "Revise, Edit, and Proofread."

    Drawing from her Air Force career, Carla stresses concise writing for effective communication. She also introduces the concept of tethers and provides examples, emphasizing their role in strengthening sentences.

    The discussion underscores the importance of reading aloud to detect and correct errors, empowering writers in the animal service industry to craft compelling narratives.

    Guest Links:

    https://www.linkedin.com/in/carladbass/

    To contact Carla: [email protected]

    Carla Bass -- Write To Influence (Book) https://www.amazon.com/Write-Influence-Appraisals-Scholarships-Internships/dp/0997593024/

    From Carla's Blog: https://writetoinfluence.net/articles-and-writing-tips/frame-a-winning-argument/

    https://writetoinfluence.net/articles-and-writing-tips/want-to-win-an-argument-strategize-it/

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • Today I have the pleasure of welcoming Clarice Ritchie, the executive director of Paws for People, back to the show to discuss the success of her recent WagAthon fundraiser and to delve deeper into the significance of pets in our lives.

    Clarice shares her personal perspective on why pets matter, highlighting the profound joy and unconditional love they bring into our homes.

    We explore Paws for People's mission as a pet therapy organization and the vital role of fundraising in supporting their training programs and materials for therapy teams.

    Throughout our conversation, Clarice talks about the importance of ongoing support and training for volunteers, ensuring the effectiveness of therapy visits and the well-being of both humans and animals involved.

    Guest Links:

    https://www.pawsforpeople.org/

    https://www.linkedin.com/in/clarice-ritchie-290b1670/

    [email protected]

    Show Links:

    https://hamiltonlawandmediation.com/

    https://www.facebook.com/HLawMediation

    Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1SUBSCRIBE: https://www.youtube.com/@HLawMediation

  • My good friend Kate Rosenthal, Marketing and Events Manager for PAWS for People joins us today to talk about their Annual WAG and Walkathon.

    Why do pets matter to Kate?

    Pets provide unconditional love and bring us joy! In addition to the emotional benefits, interacting with a pet has proven health benefits.

    PAWS for People enables individuals with their own, gentle, affectionate dogs, cats & bunnies to share those amazing benefits by training them to provide pet therapy to those in need.

    The 15th Annual WAG & Walkathon is PAWS for People’s signature event. Get ready to "Make Every Step Count" during this year’s month-long, cumulative marathon in partnership with the Kennel Club of Philadelphia's National Dog Show.

    Join this fabulous group for 30 days of mile-tracking & fun challenges, concluding with the in-person PAWS Furry Fall Festival on Saturday, October 21st at Glasgow Park in Newark, Delaware.

    To register for or donate to the WAG & Walkathon: https://www.pawsforpeople.org/walkathon/

    For volunteers: https://www.pawsforpeople.org/get-involved/

    For site/visit requests: https://www.pawsforpeople.org/request-paws/

    More About PAWS for People:

    PAWS for People™ (Pet-Assisted Visitation Volunteer Services, or PAWS) is a nonprofit organization committed to providing therapeutic visits to any person in the community who would benefit from interaction with a well-trained, loving pet.

    What makes PAWS for People stand above other pet therapy services is the emphasis we place on providing individualized therapeutic experiences for every person we visit.

    Their strict standards in training and testing dogs, cats, and bunnies ensure every therapy team is capable of meeting the various needs of our diverse clientele.

    PAWS is most active throughout Delaware, but also serves areas in southern Pennsylvania, northeast Maryland, and southern New Jersey. PAWS visits people of all ages, ethnicities and income levels.

    PAWS for People is a 501(c)(3). Our Tax ID# is 76-0780197.

    More About Kate:

    Kate Rosenthal joined PAWS for People in 2018 in the role of Volunteer & Site Manager for PAWS children's programs and in 2022 accepted the new role of Marketing and Events Manager.

    She brings over 20 years of nonprofit experience, serving as staff, volunteer, and trustee with several professional associations and schools.

    In her spare time, Kate enjoys reading, baking, and spending time with her husband, two children, and their pups, Maizy and Luka.

    Connect with Kate and PAWS for People

    Website - www.pawsforpeople.orgWalkathon Event Website - https://secure.frontstream.com/2023walkathonFB: https://facebook.com/PAWSforPeopleInstagram: https://www.instagram.com/pawsforpeople/

  • I am so excited to introduce everyone to Colonel Carla Bass. Carla is the force behind "Write With Influence." I met her earlier this year during an event hosted by the AKC Legislative Conference. The AKC Legislative Governmental Group brought her in to teach the legislative liaisons how to write more effectively to communicate better with local and national legislators.

    You are probably asking yourself, "What does this have to do with pets?"

    What Carla teaches will help us communicate better with our breeders, handlers, veterinarians, and even the other people in our lives.

    Dean Koontz Quotes:

    “Once you have had a wonderful dog, a life without one, is a life diminished.”― , A Big Little Life: A Memoir of a Joyful Dog

    "The opportunity to love a dog and to treat it with kindness is an opportunity for a lost and selfish heart to be redeemed. They are powerless and innocent, and it is how we treat the humblest among us that surely determines the fate of our souls."

    "Petting, scratching, and cuddling a dog could be as soothing to the mind and heart as deep meditation and almost as good for the soul as prayer."

    ==========================

    Carla empowers others to achieve their goals through persuasive writing.

    She is an award-winning author, speaker, coach, and adjunct university instructor.

    Her course, "Catapult Your Career--Write to Influence!" is available on Teachable. com!To contact Carla: [email protected]

    Resources mentioned during the call:

    Carla Bass -- Write To Influence (Book)

    https://www.amazon.com/Write-Influence-Appraisals-Scholarships-Internships/dp/0997593024/

    From Carla's Blog:

    https://writetoinfluence.net/articles-and-writing-tips/frame-a-winning-argument/

    https://writetoinfluence.net/articles-and-writing-tips/want-to-win-an-argument-strategize-it/

    The Third Side - Why We Fight and How We Can Stop -- Willian Ury

    https://www.amazon.com/Third-Side-Why-Fight-Stop/dp/0140296344/

    Myers-Briggs Framework -- https://www.myersbriggs.org/my-mbti-personality-type/myers-briggs-overview/

  • I can't wait for you to listen to this podcast with Suzanne Cannon co-founder of VetBilling.com.

    She has created an amazing service that can help every pet owner figure out a way to pay for their pet's veterinary care.

    VetBilling's flexible, client-friendly payment solutions allow veterinarian teams to deliver affordable relationship-centered care when a client may have otherwise been forced to make a different choice.

    Quite frankly, it blows my mind that every veterinary clinic in the country isn't using the VetBilling.com service. So, if your veterinarian isn't offering this as a payment option, we're going to tell you how to get Suzanne's information to them during the show.

    Why are pets important to Suzanne? In her own words -- Pets are the one way we experience unconditional love while we are alive on Earth.

    "I have loved animals probably since I took my first breath! Which was interesting to my parents who raised me in Los Angeles, with very few animals around our neighborhood and none in our household. But if animals were around anywhere, I'd find them and befriend them.

    From the time I was 3, I was obsessed with horses; I rode my first horse at 4; started taking lessons at age 6, and by then I'd gotten my first cat and dog. My connection to animals is not something I can logically explain, but they matter deeply to me as sentient beings who enrich our lives enormously, model unconditional love and acceptance, and call us to be better versions of our human selves.

    I cannot imagine my life without companion animals in it.

    I'm also an introvert, and it's often easier for me to feel more comfortable with animals than people. I feel a deep spiritual connection with animals, and I hold them in reverence as sacred beings."

    More about Suzanne Cannon:

    Suzanne co-founded VetBilling® in 2014, after a $ 4,000 emergency vet bill awakened her to the realization that too many pet owners lack accessible options for financing the cost of veterinary care. VetBilling’s mission is to keep pets and their families together, by reducing economic euthanasia and surrenders driven by lack of access to the credit and cash reserves necessary for managing unexpected veterinary expenses.

    Suzanne has presented on the topic of financial access to care for Maddie’s Fund, the Access to Veterinary Care Coalition, Cornell University’s Center for Veterinary Business and Entrepreneurship, VetPartners, and the Veterinary Science Technology Program at SUNY-Delhi. She has also created two RACE-approved CE courses on managing client financial constraints in the veterinary clinical setting.

    Suzanne holds an M.S. in Pastoral Counseling from Loyola University of Maryland and an M.A. in Jewish Studies from Baltimore Hebrew University. With a prior professional background in pastoral counseling, Suzanne is passionate about helping veterinarians and pet owners identify financial solutions in a collaborative atmosphere of emotional safety.

    Suzanne lives on 4 acres in the rolling countryside of Carroll County, Maryland along with her partner in life and in business, Tony Ferraro. Together they share 3 dogs - an Otterhound, Scout; a miniature schnauzer, Finch; and Sophie, a Maltese that was inherited from a relative who recently passed away. Suzanne also owns Chase, a Clydesdale/Thoroughbred cross, who is retired from foxhunting and dressage and now enjoys hacking out on wooded trails as often as possible.

    Resources Mentioned During The Show:

    Link to credit article Suzanne mentioned during our conversation:

    https://vetbilling.com/excellent-credit-score-declined-for-credit-yes-it-happens-to-your-veterinary-clients/

    VetBilling Info and Website:https://www.vetbilling.com

    The business Suzanne co-founded with her partner 10 years ago, VetBilling, is one solution for mitigating the cost barrier to care.

    VetBilling’s mission is to keep pets and their families together, by reducing economic euthanasia and surrenders driven by lack of access to the credit and cash reserves necessary for managing unexpected veterinary expenses.

    VetBilling equips veterinary practices with a cloud-based payment management platform that allows veterinarians to confidently offer in-house payment and budgeting plans to the 60% of clients who are ineligible for conventional credit-based financing.

    Open Door Veterinary Collective:

    https://www.opendoorconsults.org

    This nonprofit organization teaches veterinary practices how to sustainably expand access to veterinary care while remaining profitable and financially healthy.

    Frontiers in Veterinary Science, brief research report: "Payment options: An analysis of 6 years of payment plan data and potential implications for for-profit clinics, non-profit veterinary providers, and funders of access to care initiatives"

    https://www.frontiersin.org/articles/10.3389/fvets.2022.895532/full

    Connect with Suzanne and the VetBilling Team:

    https://www.facebook.com/VetBilling

    https://www.instagram.com/vetbilling/

    https://www.linkedin.com/company/electronic-billing-&-customer-support/

    https://www.linkedin.com/in/suzannecannonvetbilling/

  • Today Dr. Michael Blackwell, DVM from the University of Tennessee joins us for an exceptionally thought-provoking conversation about moving veterinary care into the 21st century, setting appropriate expectations, having a positive perspective and approaching this new era of veterinary medicine with mindfulness and compassion.

    He believes that pets help us to be better humans by their demonstration of love and compassion.

    More About Dr. Blackwell:

    Dr. Michael Blackwell has led a life of public service spanning private practice, government, and academia. This diverse professional journey has enabled him to deeply appreciate the importance of the human-animal bond.

    Dr. Blackwell currently serves as the Director of the Program for Pet Health Equity in the Center for Behavioral Health Research, University of Tennessee, Knoxville, and as Director at AlignCare Health Inc.

    His mission is to improve access to veterinary care, especially for families with limited means.

    Connect with Dr. Blackwell:

    https://www.linkedin.com/in/michael-blackwell-06a6066/

    Program for Pet Health Equity: https://pphe.utk.edu/

    AlignCare:https://www.aligncarehealth.org/main

  • Today Rachel Lemcke joins us for a conversation about the important service she provides veterinary teams that saves them time and money by strategically planning and utilizing their lab equipment and services.

    Rachel is focused on boosting efficiency and profitability in the lab without sacrificing the quality of medicine.

    To put it very simply, she helps your vet get the information they need for testing products at the best price so they can do more for their team and clients without increasing prices. So, please be sure to share this podcast with them!

    More about Rachel Lemcke:

    Rachel is the founder of Amwell Data Services, a full-service independent veterinary laboratory consulting agency. She formed Amwell Data Services to help give veterinarians and their teams more margin, with the larger goal of helping make careers in veterinary medicine more sustainable.

    Throughout her time as a veterinary Lab Manager, she realized many veterinary practices aren't leveraging their laboratory services as well as they could for overall practice stability and growth.

    From pricing analysis to equipment and test selection to improving workflow efficiencies, Rachel is dedicated to morphing the veterinary laboratory into a thriving, evolving asset for vets and their teams.

    For veterinarians looking to learn more, a free discovery call with Rachel is available at https://amwelldataservices.com

    Connect with Rachel and Amwell Data Services:

    IG: https://www.instagram.com/amwellds/

    FB: https://www.facebook.com/amwellds

    LinkedIn: Rachel Lemcke & Amwell Data Services LLC

    https://www.linkedin.com/in/independent-veterinary-laboratory-consultant/

    https://www.linkedin.com/company/amwell-data-services-llc/

  • Today we are talking to Jamie McLaughlin and Dylan Clark about a very special Marine -- Sergeant Reckless - a Korean War Hero.

    Who was Sgt. Reckless?How did she end up in the US Marine Corps?What were Sgt. Reckless’s accomplishments?How were her accomplishments recognized?How is Sgt. Reckless different from other animals who have served in the military?What veterans’ benefits has Sgt. Reckless earned through her service?Why should Sgt. Reckless be buried in a national cemetery?What cemeteries would be the best options for her?

    Supporting Project Reckless is a grassroots campaign and we are asking those who support it to sign Dylan Clark’s Change.org petition. Please be sure to share the petition on social media so we can ensure her contributions to our country are never forgotten. Sergeant Reckless wasn’t a horse, she was a MARINE!

    Resources for our listeners:

    Change.org petition. Please sign and share on social media:

    https://www.change.org/p/give-decorated-u-s-war-horse-the-burial-she-deserves/

    Online articles about Project Reckless:

    https://www.audacy.com/connectingvets/news/honoring-the-fallen/petition-seeks-national-cemetery-burial-for-marine-war-horse

    https://www.insidenova.com/headlines/burial-for-war-horse-sought-at-arlington-national-cemetery/article_b49064b0-da0e-11ed-9d33-3b17ee8587e8.html

    Three Pearls Charities Inc. Project Reckless page:https://threepearls.org/projects/project-reckless/

    About Jamie McLaughlin:

    Jamie believes pets matter to themselves. They have unique individual lives. Pets and other animals have wants and needs, likes and dislikes, friends and enemies. The more I learn, the more my view of animals evolves.

    She is an animal welfare and environmental attorney. She holds a J.D. with a Certificate in Public Interest Law from DePaul University College of Law in Chicago, Illinois, and an LL.M. in animal law from Lewis & Clark Law School in Portland, Oregon.

    Jamie received her B.A. in anthropology and English from Southern Illinois University at Edwardsville.

    She has a background in finance and holds a Certified Financial Planner designation. Jamie is a former financial planning franchise owner and served as a personal financial advisor to Silicon Valley professionals for over 17 years where she provided portfolio oversight, wealth management, insurance analysis and financial goal planning.

    In 2018, Jamie transitioned from her financial planning practice to pursue animal and environmental law. Jamie’s animal law concentrations are animal status, and the impacts of industrial animal agriculture models on the environment, humans and nonhuman animals.

    She serves as Vice President of the Animal Law Commission Working Group for the Union Internationale des Avocats (International Association of Lawyers) and is pursuing an LL.M in environmental law at Lewis & Clark.

    Contact Jamie at: https://www.linkedin.com/in/jamie-mclaughlin-531313a4/ [email protected]

    About Dylan Clark:

    Dylan believes pets matter because humanity has been dependent upon other species for our development and flourishing throughout time. Our K-9 friends have been our guardians and hunting companions for tens of thousands of years; cats and oxen made early agriculture easier and more productive; horses revolutionized transportation; and pigeons revolutionized communication. Animals matter because without our animal friends, civilization as we know it would not exist.

    He is the acting Vice President of Operations for Logistical Legal Marketing, LLC. He provides marketing and logistical business advice for multiple law firms across several jurisdictions in the western United States.

    Dylan was a Ronald E. McNair Scholar, and published a case study titled The Industrial and Environmental Pressures Affecting the Fante-Speaking Artisanal Fishers of Anomabo, Ghana.

    He served as a USMC tank commander in the 4th Marine Armor Division in Spokane, Washington.

    Dylan received his J.D. from Northwestern School of Law of Lewis & Clark College in Portland, Oregon.

    His concentration is the intersection of human rights and the environment, and he is actively working with local Ghanaian groups to address international fisheries abuses that both impact the oceanic environment and diminish the well-being of millions of people who depend on fish stocks as their primary source of protein.

    About Sergeant Reckless:

    Sergeant Reckless was a decorated warhorse who served in the Korean War. The Mongolian mare was purchased in 1952 at a racetrack in Seoul, Korea. She was trained to be a pack horse for the 5th Marine Regiment's Anti-Tank Company.

    During the war, Sergeant Reckless carried ammunition to the front lines and helped rescue wounded soldiers. She carried supplies and ammunition to dangerous outposts and carried wounded soldiers from the battlefield to safety.

    She often traveled to deliver supplies to the troops on her own, without a handler.

    Sergeant Reckless was promoted to the rank of Sergeant while still in Korea in 1954. She was promoted twice to Staff Sergeant at Camp Pendleton. Her last promotion was by the Commandant of the Marine Corps, Gen Randolph McCall Pate.

    Sergeant Reckless retired on November 10, 1960, and died on May 13, 1968.

    You can learn more about Reckless’ career and legacy in the petition here. The petition has the goal of 500 signatures.

    https://www.change.org/p/give-decorated-u-s-war-horse-the-burial-she-deserves

  • Community helping community. My dear friend and pet photographer extraordinaire Mindy Dutka joins us during this episode of "Why Do Pets Matter?" to discuss her recent trip to Mexico.

    Each day in Mexico, thousands of dogs suffer terrible neglect and abuse simply because they have no home and no one to love them.

    More than 40,000 homeless dogs roam the streets of Playa del Carmen alone.

    Even worse, most of these dogs are not fixed, unvaccinated, and suffer from lack of food, lack of shelter, and unimaginable injuries from living on the streets.

    Vet care is so expensive that when a family dog falls pregnant or ill, oftentimes, that family has no choice but to give the dog up. For many impoverished people, an impossible choice has to be made: to feed yourself or your pet.

    SOS El Arca, a Playa del Carmen-based nonprofit, has already given thousands of people another option. Hosting free monthly spay-neuter-clinics, the group has sterilized over 6500 beloved pets. Current figures estimate that just 5 years of these monthly clinics would ultimately turn the tide for the region’s animals.

    These clinics aren’t TNR, where strays are caught, fixed, and left on their own to fend for themselves. This is loving families struggling financially who wait in line for hours to get their pets fixed. This group is committed to sterilizing strays and long-term change, incorporating community education to teach younger generations about compassion and responsible pet ownership.

    But your help is desperately needed to ensure these life-saving clinics continue!

    Unfortunately, last year three clinics were cancelled due to a lack of funding, meaning hundreds of dogs could not be fixed.

    If you'd like to donate to this amazing spay neuter project:

    SOS el Arca Spay Neuter Campaign | GLOBAL UNITED FOUNDATION (Powered by Donorbox)https://donorbox.org/globalunited

    SOS El Arcahttps://soselarca.org/

    Learn More about Mindy and her incredible work:

    Mindy's website:https://dogsimeet.com/

    About her trip to Mexico with some the pics she references during our conversation:https://dogsimeet.com/rescue-missions/it-takes-a-village-to-save-a-dog

    Mindy's Instagram with more pics taken in Carmen del Playa:https://www.instagram.com/dogsimeet/

    Mindy's previous episodes on "Why Do Pets Matter?"

    Episode 174 - Tales of Support

    https://whydopetsmatter.podbean.com/e/mindy-dutka-tales-of-support/

    Episode 161 - Introducing Mindy Dutka from "Dogs I Meet"

    https://whydopetsmatter.podbean.com/e/mindy-dutka/

    COLLAGE OF PICS FROM SOS EL ARCA

  • Today we're speaking with Lynn White and Stacey Baum of the Feline Fix - a non-profit organization in Denver, CO. On June 28th, they are holding a free event -- The Friends of the Fix Breakfast -- at The Curtis Ballroom in Greenwood Village. The Feline Fix is an incredible group that works year-round to spay, neuter, and even rehome community cats that can be gentled and adopted.

    The breakfast is a free, one-hour fundraising event with the goal of inspiring those who would like to get involved as a donor, foster, and/or volunteer.

    There will be a full, sit-down breakfast, and the 'Kitten Therapy' team will be there to share those amazing babies with everyone. Seriously, who wouldn't want to start their day cuddling a sweet little kitten?

    EVENT INFO: June 28th Free Event Friends of The Fix Breakfast

    7:30-8:30amThe Curtis Ballroom5345 Landmark Place(nextdoor to Comedy Works South)Greenwood Village

    RSVP @ https://www.thefelinefix.org/

    Can't attend, but want to Support The Feline Fix:

    https://thefelinefix.networkforgood.com/projects/141855-support-our-work

    The Feline Fix is a nonprofit entity that requires community support and partnership. They believe in education as a way to help end animal suffering.

    The organization has made a significant, tangible impact on the feline and human lives in Denver and the greater surrounding areas -- approaching 50,000 feline spay/neuter surgeries over the last 20 years.

    More About Lynn and Stacey:

    Lynn White has a background in accounting and finance as well as experience in the veterinary industry and the nonprofit sector. She received her BS/MS in Accounting with a specialization in Audit, and held a variety of positions in public, private, and corporate accounting and finance.

    A life-long animal lover, Lynn went back to school to obtain her Associate degree in Veterinary Technology and worked in a clinic capacity as a Certified Veterinary Technician for a number of years.

    Wanting to find a position that would combine her passion for animals with her finance experience, she took a job as Director of Finance for a non-profit veterinary hospital.

    The combination of non-profit animal welfare finance has been the perfect fit for her skills and her career goal to help make the world a better place.

    Stacey Baum originally began working for The Feline Fix in 2017. At the time, she served as the Development, Marketing & Events Director in charge of fundraising, the Stray Cat Strut, and rebranding the organization.

    Although she left in 2019 to spend more time with her family, she missed the organization and is very excited to be back!

    Stacey has been in the animal welfare arena for over 20 years, working in Colorado, Arizona and California. She has been fundraising, handling marketing and communications, and executing events since 2000.

    Connect With Lynn, Stacey and The Feline Fix:

    https://www.linkedin.com/in/lynn-white-b75070130/https://www.facebook.com/felinefix/https://www.instagram.com/thefelinefix/

  • As a veterinarian and mentor, Dr. Dani Rabwin believes that pets matter not only for their companionship and unconditional love but also because they serve as a bridge between her and her clients. Through their pets, she can establish a deeper connection with pet owners, fostering trust and building relationships that enable her to provide excellent veterinary care. Furthermore, she offers guidance and support to pet owners, assisting them in navigating the challenges and joys of pet ownership.

    By emphasizing the significance of this connection with pet owners, Dr. Rabwin teaches new veterinarians in her mentorship program how to excel in their work by cultivating relationships with both pets and their owners.

    During our conversation, we discussed the importance of communication between veterinarians and their clients, particularly pet owners.

    We also discuss the value of mentorship for recent veterinary graduates and the importance of being open to learning and receiving guidance as both a veterinarian and a client.

    Additionally, we explore the support programs available to veterinarians, which aim to prevent burnout.

    We also touch upon Dani's mentorship program, Ready Vet Go, and how it assists veterinarians in thriving and finding joy in their profession.

    More About Dr. Rabwin:

    Dr. Dani Rabwin is a veterinarian, communication coach, and the founder of Ready, Vet, Go, the first veterinary mentorship program of its kind. She graduated from UC Davis in 2004 and completed an internship at Michigan Veterinary Specialists. She feels extremely privileged to be able to help veterinarians thrive in this profession she loves so much.

    Connect with Dani:https://readyvetgo.co/https://www.instagram.com/readyvetgo_/https://www.linkedin.com/in/dani-rabwin-18034b217/ R