Episoder
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VIP guest Ramon R. Teran
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Theresa Dunn is an Award winning 24 year high performing relationship and business development professional passionate for creating unique experiences at every interaction.
Purposeful, visionary leader with a strategic mindset and core focus on driving results through creativity and innovation in both behavioral healthcare and hospitality.
Committed to continuous process improvement and staff development while contributing to team and organization success. -
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Claudia Eggspuhler is a successful Women in Hospitality, she has 20 years of experience in hospitality and tourism managing hotels across the US. Eggspuhler, A Swiss native, built a career developing personnel and original programming at dynamic, respected hotels. Most recently she serves as the General Manager at the Hilton Washington DC National Mall. Claudia has also earned degrees in Hotel Management from the Hotel Schule Belvedere, and Business from the College of Oberwinterthur, both in Switzerland.
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Mirian Ortega is a goal oriented Sales & Marketing Director with a 20 years of experience in various leadership roles within the hospitality industry. Mirian embodies the passion for sales but also loves the operations part of the hotel day to day business. One of the best rewarding things Mirian enjoys in her role is being able to help other hospitality professional reach their personal and professional growth in their career.
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Angela Webb is a vision-driven sales executive with a 20+ year track record in team leadership, operations management, and proactive communications eager to leverage skills in a new role at a growing company.
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Igor Gaspareto shares his ownership career expertise in the Pantanal, Mato Grosso - Brazil.
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Vagner Sardinha, Diretor de Desenvolvimento de Novos Negócios e Expansão no Samba Hotéis, professor de Vendas Estratégicas no Hotel College e Council Member - Tourism & Travel Industry Expert na Rede GLG
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Clarisa Jimenez serves as the President and CEO of the Puerto Rico Hotel & Tourism Association (PRHTA). In her role, she holds the responsibility for the operation of the 400 member association and collaborates with the board of directors to make decisions and implement objectives. Jimenez develops and executes annual strategic plans, ensuring the maximum effectiveness of the Association in various areas such as supporting allied members, membership development, advocacy programs, marketing, internal and external communications, public relations, events management, liaison with other tour and travel industry associations, maintaining sound fiscal policies, cultivating staff talent, reviewing new revenue generation streams, and managing a budget of $1.2 million.With over 30 years of experience in the tourism industry, including 14 years at the Puerto Rico Tourism Company, Jimenez is regarded as a high-energy leader who consistently encourages employees to maintain a positive attitude, particularly during challenging times. She is an exceptional speaker and strongly believes in always promoting transparency. Her contributions have been recognized through various awards and honors, including being named Caribbean Business Influential Businesswoman in 2005, SME Top Management Award in 2006, National Hotel Association Executive of the Year in 2008, and Hispanic Executive in 2012.During her tenure at the PRHTA, Jimenez has achieved notable accomplishments, including maintaining a high member retention rate of 94%. She established the Tourism Industry Employee Scholarship Fund and implemented the Beyond Hospitality: Taking the Art of Service to the Next Level, formerly known as the Six Keys for Top Notch Service Certification.Additionally, she played a leading role in creating Saborea Puerto Rico, the most significant culinary event in the Caribbean, and developed the Lifetime Achievement Award for Puerto Rico's Culinary Industry.In terms of governance, Jimenez led efforts to prevent the implementation of an additional room tax in San Juan, worked towards establishing a Destination Marketing Organization, andsuccessfully opposed a bill to legalize illegal slot machines in Puerto Rico. Jimenez's experience includes serving as the head of the marketing division at the Puerto Rico Tourism Company and as the regional director responsible for the operation and promotion ofthe company's western region in California. She also held the position of President at HospitalityMarketing and Solutions, Inc., a consulting firm specializing in tourism marketing.Beyond her role at the PRHTA, Jimenez actively participates in various organizations andboards. She is involved with the Scholarship Foundation for Hotel & Tourism Studies and servesas a board member of the Caribbean Hotel and Tourism Association (CHTA) and the CaribbeanSociety of Hotel Association Executives (CSHAE). Jimenez is also a member of the Board ofDirectors of the Interagency Beach Management, overseeing the island's Blue Flag CertificationProgram, as well as the Private Sector Coalition. Furthermore, she contributes her expertise as a member of the Advisory Boards of the University of Puerto Rico, Carolina Campus and The International School of Tourism & Hospitality Management at Universidad del Este, recinto de Carolina.
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Neyda Urias, a seasoned HR professional with 14 years of invaluable industry experience, embarked on a bold and inspiring journey as a newly minted entrepreneur. Leaving behind the confines of the corporate world, Neyda found her true calling in career coaching and HR consulting. With an unwavering passion for helping individuals reach their fullest potential and organizations optimize their human capital, she brings her clients a wealth of knowledge and a fresh perspective. Neyda's commitment to fostering personal and professional growth is evident in every interaction, making her a trusted advisor and catalyst for success in the world of HR and career development.
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Aladin Glaoui General Manager Full Service Beach Resort.
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Trica Jean-Baptiste is the Founder of Morgensheer Hospitality, Inc., a Consortium of Hospitality, Real Estate and Finance Consultants. Trica represents family offices, institutional investors and developers transacting in the hospitality, multi and single family, private membership and senior living sectors. In the twelve years since establishing Morgensheer Hospitality Inc., Trica has amassed an impressive list of investor clients. Prior to transitioning into commercial real estate, Trica spent 25 years in the hospitality industry, holding director of public relations positions at hotel brands Doral Hotels & Resorts, Le Parker Meridien and Cendant Corporation. She led the award-winning boutique public relations agency, Trica Jean-Baptiste Communictions Inc., for 14 years, representing luxury hospitality brands such as Rocco Forte Hotels, Rosewood's Caneel and Little Dix Bay, European and Caribbean boutique resorts, and tourism boards such as The Scottish Business Tourism Unit and Dubait Tourism Authority. Trica chronicled her career journey in a guidebook titled, OPERATION RESET: A GUIDE TO RESET YOUR CAREER IN ANY ECONOMY. She is a board member of BCREN (Black Commercial Real Estate Network) and mentors hospitality and real estate practitioners.
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Prentice Pollard is a dynamic, results-driven business executive with a sustained track record of leading high-performing, efficient and profitable sales organizations.
As a seasoned corporate sales leader, Prentice creates and implements effective business development strategies which deliver impactful customer experiences, increase capture, encourage cross-functional synergy and optimize financial results. His collaborative and analytical management approach enables consistent over-achievement of team goals and objectives.
During his 25 year career, Prentice has been recognized by both employers and key industry organizations for his contributions to the hospitality and technology sectors. Before joining INSPIRE’s leadership team, Prentice enjoyed tenures with Towne Park, PSAV, Hyatt Hotels & Resorts and Hilton Hotel Corporation. In addition to his day-to-day work responsibilities, Prentice has dedicated countless volunteer hours and resources different hospitality industry organizations.
Prentice earned a Bachelor of Arts in Broadcast Journalism from West Virginia University. Additionally, he's earned three professional designations during his career: Certified Meeting Professional (CMP), Certified Government Meeting Professional (CGMP) and Certified Professional Catering Executive (CPCE).
Prentice is married to Erica Pollard. The couple has three children: Shelby, Brooks and Cameron.
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Tiffany Townsend is the Executive Vice President, Global Communications at NYC & Company. She comes to NYC & Company from the Biden-Harris administration, where she served as a Senior Advisor with the U.S. Small Business Administration in the Office of Government Contracting & Business Development. She has formerly held positions at the Brooklyn Navy Yard, the New York City Council, the New York Wheel, the Port Authority of New York & New Jersey and the U.S. Mission to the United Nations, as well as with PR agencies Wander and Vine Communications. She previously worked for NYC & Company from 2007–2012, most recently as Vice President, Communications & Government Affairs.
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Osman Cuadros is a successful General Manager in the DMV area. He has over 25 years experience in the Hospitality Industry. Skilled in Associates and Guest Satisfaction.
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Simon Mendy is responsible for leading a diverse portfolio at Aimbridge Hospitality management. Mendy has over 23 years of highly successful hospitality management experience, distinguished by extensive background in hospitality operations and revenue management. Mendy received a Master of Science in Finance and a Bachelor of Science in Business Administration (Economics, Finance and Marketing) at the University of Colorado.
Most recently, Mendy served as Executive Vice President of Operations for Extended Stay America, where he held multiple leadership positions over the last two decades (Senior Vice President of Operations, Vice President of Training, Standards and Guest Relations, Regional Director of Operations, and Director of Revenue Management). Mr. Mendy was also an Adjunct Professor at the Metropolitan State University of Denver, Colorado. -
Raul Moronta joined Remington in 2020 and has over 25 years of experience in operations and revenue management. Most recently, Raul was the Senior Vice President of Revenue Management for Crescent Hotels & Resorts. Prior to Crescent, Raul held several senior level positions at Starwood Hotels & Resorts and Hersha Hospitality Management.
While at Starwood, Raul developed the first Centralized Revenue Management program for franchise partners, oversaw Revenue Management Franchise support for Full Service hotels and served as Director of Revenue for a number of properties in the Boston Area. Raul has a BS in Hotel Administration in the Dominican Republic, an MBA in Hospitality Management from University of New Haven a well as a Certificate in Asset Management and Hotel investments from Cornell University & Certificate of Business Analytics from Wharton School. -
With over 20 years of expertise spanning various facets of Hotel & Hospitality Management, Ousmane Diop excels in helping teams to improve the quality of the guest experience, maximize productivity & to create efficiency in processes while exceeding performance goals. Ousmane takes a client-focused outlook to develop strategies that increase company performance and profitability. Through this approach, he aims to create a positive effect in the lives of people, nurture a truly inclusive and diverse environment, and empower teams to pursue excellence more than anything else.Combined with his extensive professional experience, Ousmane has an expansive education portfolio, including three academic degrees. Over the years and from coast to coast, he has held executive roles for several esteemed luxury hotel brands and lifestyle/boutique hotels, having most recently served as the Opening General Manager for a forward thinking lifestyle hotel in Est Nashville. Currently, he presides as Director of Brand Operations, Graduate Hotels under the management of AJ Capital Partners. In the truest sense of servant leadership, Ousmane strives to create a legacy of distinction and brilliance that inspires teams to embrace change and strive for greatness. In addition to being an avid fashionista, martial artist, soccer player, track and field, extreme sport and motorcycle enthusiast, Ousmane is an “Ambassador of Goodwill” and a student of life who strives to impact lives positively. His expert level of superintendence, deep passion for people, and his innate essence of “Teranga” – (It designates the values of hospitality, sharing and solidarity of the Senegalese. This term, proudly claimed, reminds us that Senegal has always been a place of mixing of peoples and cultures.) is what drives his desire to not only lead others but to provide for them as well. Ousmane is also a multi-hyphenate; he is an entrepreneur, philanthropist, and activist with a “unity-first” mindset. He is the founder of “A Home meal and A Smile,” an initiative that regularly provides freshly prepared food and other assistance to the homeless and hungry members of the community. He is imbued with many talents that afford him opportunities to make a notable impact on the daily lives of others while educating and empowering next-generation leaders with the knowledge that leads to success.
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Dr. Erinn Tucker-Oluwole, CoFounder "Black Restaurant Week" promotes the knowledge and awareness of black-owned food and beverage businesses in the Washington, D.C., Maryland, and Virginia (DMV) area.
Dr. Tucker-Aluwode is a thought leader, hospitality industry advocate, professor, speaker, and relationship cultivator, Dr. Tucker- Aluwode’s (she/her) political astuteness and decision making skills interacting effectively and partnering with university/college internal and external constituencies, governing boards, committees, governmental agencies, FORTUNE 500 businesses, and the industry as well as grass-root efforts have made her a sought after knowledge maker. She is the co-founder of DMV Black Restaurant Week and creator of platforms that bridge small hospitality businesses to the local resources they need to thrive. A Clinton Foundation 20/30 Advisory Board member and HELF Leadership Fellow, her first book is under contract with Columbia University Press. -
Randall Snell is currently the Assistant Director of Employer Relations at Clayton State University responsible for developing and implementing recruitment strategies to enhance the current employer base for the University.
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