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The first of two special episodes where Ian hands over the interview reins to Simon Iatrou of Magenta Associates, to explore the British Institute of Facilities Management’s intentions to change their name to embrace workplace, and seek chartered status.
Simon is joined by key members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion as 3edges Director and workplace insight specialist.
This is essential listening if you have an interest in the future of FM, the workplace discipline, the role of professional bodies… and especially if you are a voting BIFM member - enjoy!
Thanks to everyone who submitted questions for discussion, and has contributed constructively to the debate so far...
Some links to take you deeper:
BIFM manifesto for change information
Workplace Insight's first news story about the change
Neil Usher's @workessence post about our co-authored Workplace Leadership ManifestoThis episode of Workplace Matters is sponsored by the Workplace Leadership Programme, our partnership initiative with BIFM. It’s time to unlock your workplace advantage.The first course in the programme, Essentials of Workplace Leadership, is now taking bookings for this July and November, and there are limited places. We can also tailor the course for in-house delivery, focussing on your own business needs. Click here for more information, or contact us directly
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The second of two special episodes where Ian hands over the interview reins to Simon Iatrou of Magenta Associates, to explore the British Institute of Facilities Management’s intentions to change their name to embrace workplace, and seek chartered status.
If you haven't listened to part 1 yet, go do that first!
Simon is joined by key members of the BIFM leadership team: Chairman Steve Roots, CEO Linda Hausmanis, and Director of Insight Chris Moriarty. Ian also joins the discussion as 3edges Director and workplace insight specialist.
This is essential listening if you have an interest in the future of FM, the workplace discipline, the role of professional bodies… and especially if you are a voting BIFM member - enjoy!
Thanks to everyone who submitted questions for discussion, and has contributed constructively to the debate so far...
Some links to take you deeper:
BIFM manifesto for change information
Workplace Insight's first news story about the change
Neil Usher's @workessence post about our co-authored Workplace Leadership ManifestoThis episode of Workplace Matters is sponsored by the Workplace Leadership Programme, our partnership initiative with BIFM. It’s time to unlock your workplace advantage.The first course in the programme, Essentials of Workplace Leadership, is now taking bookings for this July and November, and there are limited places. We can also tailor the course for in-house delivery, focussing on your own business needs. Click here for more information, or contact us directly
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Per Feldthaus, Global Head of Workplace Management and Design at Signal Architects, joins Ian for the third and final part of the Workplace Matters Danish workplace mini-feature. Signal is a practice whose interest isn’t in buildings per se, and whose business model is not built upon delivering new space… necessarily.
With core competencies of strategic thinking, design, and change management, Signal’s interest is in design thinking - as a full process of discovery, design and delivery - and Per explains Signal’s ‘mental rebuilding’ concept, their trademarked approach that drives their in some ways counter-intuitive business model.
Just over a year ago Signal was acquired by Facilities Services giant ISS as part of their own workplace strategy. Per explains how design thinking can unlock workplace value chain opportunities that stretch far beyond FM in its current form. There's loads in this conversation - enjoy!
Some links to take you deeper:
Signal Architects websiteEat Sleep Work Repeat podcast interview with Bjarke Ingels
This episode of Workplace Matters is sponsored by the Workplace Leadership Programme, our partnership initiative with the British Institute of Facilities Management. It’s time to unlock your workplace advantage.
The first course in the programme, Essentials of Workplace Leadership, is now taking bookings for this July and November. We can also tailor the course for in-house delivery, focussing on your own business needs. Click here for more info, or contact us directly
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Jeff Saunders, Director at the Copenhagen Institute for Future Studies, joins Ian for part 2 of the Workplace Matters Danish workplace mini-feature. CIFS, who have been around since the 60s, recently completed a seven-year six book collaboration with facilities services giant ISS with the publication of their ‘Future of Work, Workforce and Workplace’ capstone white book. Enjoy!
They discuss a particular future scenarios matrix which is developed in the first book, and then revisited in the sixth capstone book. It shows four possible futures, considering primarily the extent of automation versus the prioritisation of sustainability, which are called ‘fragmented world’, ‘capitalism reinvented’, ‘sustainable business’ and ‘the great transformation’.
As Jeff explains, these are possible scenarios which were created at the beginning of the collaboration to engage with future issues. They’re revisited in the most recent capstone book to reflect longitudinally about changes and timescales. Well worth a look...
Some links to take you deeper:
Copenhagen Institute for Future Studies websiteISS 2020 vision white book series plus lots of other content from servicefutures.comISS business forum video (with Peter, Ian and Jeff all speaking, with others) hereBIFM manifesto for change information
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Peter Ankerstjerne, former long-standing Chief Marketing Officer of global facility services provider ISS, joins Ian for part 1 of our Workplace Matters Danish workplace mini-feature. The discussion goes under the bonnet of the global facility services megacorp that employs almost 500,000 people worldwide to explore ideas about workplace, FM, innovation strategies, digital technology, and - yes, they go there - the future of work. Enjoy!
This episode was recorded at the ISS global headquarters. It’s more than a shop front and a HQ: it’s a living lab for their own ideas about future workplace, which - in a tech-enabled art of the possible way - they bring to life fantastically in a video called 'how Internet of Things technology brings the workplace into the future'. Well worth a watch...
Topics discussed include:
The relationship between facilities services and facility managementHow to drive better value out of FM outsourcing through partnership approachesThe value of The Stoddart Review in helping to shift the conversation from managing facilities towards workplace benefitsThe value of creating workplace experiences, including behavioural nudgesISS's innovation approach using agile development methodologies to fastrack ideas, and growing their digital competence to enable this to happenThe IT enabled future of workplace and FM, and ISS's digital technologies strategy, including their partnership with IBMISS's digitally enabled focus on IWMS, workforce integration and optimisation, IoT sensor technology, AI, and big-data analytics insightsThe need for more R+D investment in the industry, plus more demanding and daring customers, to create drive for new developments
Some links to take you deeper:
ISS 2020 vision white book series plus lots of other content from servicefutures.comISS business forum video (with Peter, Ian and Jeff all speaking, with others) hereThe Stoddart ReviewHarvard Business Review article 'The New Corporate Garage'Peter's LinkedIn page (@P_Ankerstjerne on Twitter)
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Workplace author, blogger and executive consultant Neil Usher joins Ian again on the day of his book launch, and also the day the British Institute of Facilities Management (BIFM) announce their proposal to become the Institute of Workplace and Facilities Management (IWFM). Will 2018 be remembered as the year workplace tips? Neil’s observations and views are as perceptive as ever. This is elemental workplace listening, folks - enjoy!
Some links to take you deeper:
The book site: elementalworkplace.comNeil’s ever insightful and entertaining blog, featuring a particularly relevant post: workessence.com... and his super-popular post about our co-authored Workplace Leadership Manifesto
More about BIFM’s proposed name change:
BIFM's manifesto announcementWorkplace Insight's first news story about the change
A huge thanks to Herman Miller in London for hosting us
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We're back with part 2 of the inaugural Workplace Matters Metacast, where Ian and James from 3edges are joined by i-FM.net editor Simon Iatrou and independent workplace specialist Will Easton, to explore workplace issues through non-workplace podcasts episodes. Very meta.
If you’ve not listened to episode 15 part 1 yet then go do that first, or it might feel like you've walked in on a really interesting conversation halfway through. Because that’s exactly what you've done...
Podcast episode selections:Will: The Walkman from The Pessimists ArchiveSimon: Our Computers, Ourselves from InvisibiliaIan: The Blue Yarn from 99 Percent InvisibleJames: Saigon 1965 from Revisionist History
Big overall themes include:How new technology affects us both individually and collectively - in the workplace and beyondHuman responses as both individuals and institutions (like for example organisations and governments) - predictable and otherwiseThe sorts of information and data we do (and don’t) respond toHow our level of involvement in something affects our ability, understanding and desire to change
And finally some key learning points from our round table reflections at the end of the session:The power of stories: the stories we tell ourselves, and the stories we tell othersThe importance of ‘narrative’ when it comes to anything to do with workplace - there has to be a message that resonates emotionally with peopleThe importance of leadership (not only management) in workplace changeFundamentally, is leadership about the management of meaning?The power of podcasts as an accessible, on demand, democratic learning tool... to listen to, share and discuss stories!
Once again, don't forget to subscribe to our sparkling new Workplace Matters newsletter at 3edges.co.uk, and check out our Workplace Leadership Manifesto comrades, out daily during January on Twitter and LinkedIn. Search #WpLeadershipManifesto. Power to the people.
And a huge thanks to the fantastic Kelham Island Brewery in Sheffield for hosting us.
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We’ve got something different for you this time - the first ever Workplace Matters Metacast. It’s a round table discussion between four podcast geeks: 3edges co-founders James Pinder and Ian Ellison, editor at i-FM.net Simon Iatrou, and freelance workplace provocateur Will Easton. It’s all about workplace. Except we’re not allowed to say anything about workplace unless we use an unrelated podcast episode to make the point. Like a game show without any prize... or something like that. Very meta. Hence the name.
It’s a big discussion, so we’ve cut it in two. The intro and first two podcast examples are here. The final two examples and our wrap up learnings discussion will in episode 16, part 2, out tomorrow. Think of this as a gateway to more. There is so much great content out there to expand your horizons. Try things, go deeper, and let us know what you think @wpmpodcast on Twitter.
Podcast episode selections:Will: The Walkman from The Pessimists ArchiveSimon: Our Computers, Ourselves from InvisibiliaIan: The Blue Yarn from 99 Percent InvisibleJames: Saigon 1965 from Revisionist History
Don't forget to subscribe to our sparkling new Workplace Matters newsletter at 3edges.co.uk, and check out our Workplace Leadership Manifesto comrades, out daily during January on Twitter and LinkedIn. Search #WpLeadershipManifesto. Power to the people.
A huge thanks to the fantastic Kelham Island Brewery in Sheffield for hosting us.
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In this episode Ian is joined by Antony Slumbers, history of art graduate-cum-proptech entrepreneur, futurist and digital advocate. In a wide ranging discussion, Antony explains why the only option for business success is to embrace our digital future, and how this will impact upon our workplaces. The office is dead: long live the imaginarium!
Find out more about Antony at www.antonyslumbers.com, and read his provocative article on the death of the office on Workplace Insight here
Please leave us a shiny Workplace Matters review at Apple Podcasts. Contact us with feedback and episode ideas at [email protected]
Thanks to www.flokk.com London for hosting this episode recording
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Ian chats with the sparkling Julie Kortens and Vic O’Farrell about the relationship between facilities management and workplace, what they’ve been up to since leaving the BIFM Board, and their fantastic ‘Choice, Chance, Change’ event on 23 November 2017 in London. ¡¡Spoiler alert!! “FM, we’ve always argued, it’s not the right descriptor… It’s bigger than that. Workplace is enormous”. Enjoy!
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How long?! Trust us, it’s a cracker… In this episode Ian chats with transformational HR guru Perry Timms about next-stage organisations (after Frederic Laloux, Ricardo Semler etc.) and the often misunderstood people power of workplace. Proof that workplace matters? It’s right here. A huge thanks to ProFinda.com for hosting this episode. Enjoy!
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How good is the workplace information we rely on? In this episode Ian is in conversation with Kerstin Sailer from The Bartlett at UCL and co-founder of Brainybirdz, promoting scientific thinking in workspace design. It’s a cerebral counterpoint to the last episode, featuring space syntax and social network analysis just for starters. Enjoy!
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Is the future of HR, IT and FM at the mercy of people data analytics? This episode Ian speaks with Ben Waber, ex of MIT and CEO of Humanyze about their IoT-enabled ‘Moneyball for business’ approach… essential listening. Huge thanks to the British Institute of Facilities Management for allowing Ian to interview Ben before his ThinkFM keynote in June. Enjoy!
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It’s time for a different workplace angle. This episode Ian chats with Bee from thepioneers.co.uk about their take on leadership and cultural change. Expect much discussion of normal curves, dancing at festies and those much-loved purveyors of PERi-PERi chicken. Enjoy!
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Fashionably late, we’re back with season 2 – woot woot! To kick things off again, Ian is joined by the inimitable Chris Moriarty from Leesman. Expect soap box moments galore as Chris offers myth-busting perspectives on activity-based working, millennials and workplace productivity. Essential workplace listening folks…
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3edges partners James and Jill join Ian to discuss the podcast so far. From deep within their desk-free top secret underground headquarters, they consider what they’ve learnt and are now thinking about, and where next…
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Ian is in conversation with Mark Eltringham, publisher of workplaceinsight.net. With Mark’s gently provocative wit they explore a range of workplace topics, including industry reviews and awards, professional bodies and identity, hypnotism, the proletariat, and Grand Designs. Don’t miss this one!
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Ian is in conversation with Polly Plunket, programme director of the recently published Stoddart Review. Think of this episode as the director’s commentary to the Review, where you get the all the gen about this incredible team effort to raise the status of workplace with senior leaders.
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Ian and Mark Catchlove continue their extended ‘deep dive’ conversation focusing on Robert Propst and his seminal workplace text from 1968, ‘The office: A facility based on change’, including where it all started to go wrong – the birth of the dreaded office cubicle. As a special treat, this episode also closes with the full length disco mix of our magnificent theme tune from Handspan. What’s not to love?
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Ian talks with Mark Catchlove, Director of the Knowledge and Insight Group at Herman Miller. In this first part of an extended ‘deep dive’ conversation, they focus on Robert Propst and his seminal workplace text from 1968, ‘The office: A facility based on change’. It's a workplace geek-out with some fascinating and surprising insights that are as relevant now as they were almost 50 years ago, including a certain plastic guerrilla.
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