Episoder
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Adele Gambardella and Chip Massey are the co-founders of The Convincing Company, a crisis communications and training firm, and co-authors of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation
Adele owned an award-winning PR agency in Washington, DC for 15 years, where she served as spokesperson for a variety of Fortune 100 companies, including DuPont, Deutsche Bank, Lockheed Martin, SAP, and Verizon. She has also served as PR strategist, corporate counsel, and crisis management for clients that include the United Nations, Facebook, Johnson & Johnson, and President Biden. She has taught crisis communications and business at Princeton, Cornell, George Mason, and Georgetown, and is a contributor to the Wall Street Journal, Inc., and Entrepreneur.
Chip is a former FBI hostage negotiator and special agent. In his 22-year career in the Bureau, he has led high-profile cases, spearheaded the New York FBI Office's Crisis Negotiations Teams, and won the prestigious FBI Directors Award. He is the co-founder, with Adele Gambardella, of the Convincing Company, a crisis communications and training firm, where he guides executives and their teams in how to apply the Bureau's negotiation techniques to business situations.
Book: CONVINCE ME: High-Stakes Negotiation Tactics to Get Results in Any Business Situation
In the book, they share fascinating storiesâincluding life-or-death scenarios from Chipâs FBI daysâand blend the tactics of hostage negotiation and crisis PR to teach people how to persuade others in any business situation.
Learn how to master the art of convincing others in any business situationâwith insider tips from a former FBI hostage negotiator and a top DC publicist.
From CEOs communicating with board members to managers negotiating salary increases and entrepreneurs looking to raise capital, it's impossible to overstate the role of persuasion in making your personal and professional goals a reality. The ability to convince othersârespectfully and effectivelyâis one of the most important skills you can master, whatever your profession. In Convince Me, you'll find eye-opening, behind-the-scenes details revealing how some of the best in the business ply their trade.
Delivering compelling, real-life stories that give you an inside look at the kinds of techniques and strategies that prove effective in high-risk situations, former FBI hostage negotiator Chip Massey and top DC publicist Adele Gambardella show you how these tactics can be used in any business situation you'll face. You'll find fascinating tips on how a hostage negotiator reads people, rooms, and situations at a glance and gain insights from the neuroscience of convincing. Armed with useful, ready-to-use strategies and insightful advice as to how, when, and with whom each tool can best be used, you'll finish Convince Me feeling more capable and confident about your own powers of convincing others.
Topics of discussion:
¡ The four essential elements of effective convincing: Timing, believability, likability, and repeatability.
¡ How to use a technique called âforensic listeningâ to get better results when selling, negotiating, managing a crisis, interviewing potential hires, in board meetings, defusing a stressful situation, and more.
¡ Tips from an ex-FBI hostage negotiator on how to get people to open up and reveal their âunstated narrativeâ â the thing theyâre really after â so you can better persuade them.
¡ The five steps that FBI hostage negotiators use to defuse a situation â and how you can use them at work.
¡ How to read people in just 22 seconds
¡ Four FBI tactics for gaining someoneâs trust
¡ The FBI behavioral analysis tools that will help you master the art of reading people
¡ The two convincing styles â heart (emotion)-led or head (fact)-led â and how to change your convincing approach depending on the situation and person
¡ Business negotiation tips from an ex-FBI hostage negotiator
¡ In a crisis, your instincts are your worst enemy. The most common mistakes leaders make when facing a crisis â and what to do differently
¡ How to master your fear and make better decisions in a crisis
Social media:
Book: https://www.amazon.com/Convince-Me-High-Stakes-Negotiation-Situation/dp/126504757X
Company: https://convincingcompany.com/
LinkedIn (Adele) https://www.linkedin.com/in/adelecehrs/
LinkedIn (Chip) https://www.linkedin.com/in/chip-massey-23787b106
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Selena Rezvani is a recognized consultant, speaker and author on leadership and self-advocacy. Named by Forbes âthe premier expert on advocating for yourself at work,â sheâs the author of the Wall Street Journal bestselling book Quick Confidence, and also wrote the award-winning Pushback and The Next Generation of Women Leaders, all about ways to make your voice heard and negotiate your needs at work. Selena addresses thousands of professionals each year at places like The World Bank, Under Armour, Microsoft, P&G, and many others. Today, sheâs a columnist for NBC Newsâ Know Your Value. Selena is based in Philadelphia where she lives with her husband Geoff and 11 year old boy-girl twins. www.selenarezvani.com
Book: Quick Confidence: Be Authentic, Boost Connections, and Make Bold Bets on Yourself
In Quick Confidence: Be Authentic, Create Connections and Make Bold Bets On Yourself, best-selling author and renowned leadership speaker Selena Rezvani delivers an effective and eye-opening new approach to building confidence and presence for professionals. In the book, the author walks you throughâand helps you leap overâthe 9 most common obstacles that stand in the way of building authentic confidence. She offers digestible actions, behaviors, and exercises you can use to change the way you think and the way you present yourself to others.
Relying on sound, scientifically validated data, the book helps you zero in on one actionable method at a time, from making a memorable entrance to stoking confidence in those around you.
Youâll also find:
Mental, physical, and interpersonal routines that will lock in your new and confident persona for lasting change Techniques for using silence strategically and refusing to overexplain to enhance your credibility and presence Ways to overcome the intimidation factor that goes hand-in-hand with dealing with powerful peopleA hands-on playbook for professionals at all stages looking for effective confidence-building advice that goes beyond âfake it âtil you make it,â Quick Confidence is a fun and rewarding journey to a renewed self-image and enhanced well-being.
Social Media:
TikTok: https://www.tiktok.com/@selenarezvani LinkedIn: https://www.linkedin.com/in/selenarezvani/ Instagram: https://www.instagram.com/selenarezvani/ Facebook: https://www.facebook.com/SelenaRezvaniOfficial -
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Roberta Matuson, The Talent MaximizerÂŽ
Matuson ConsultingLinkedIn Top Voice in Workplace and Leadership
For more than 25 years, Roberta Matuson, president of Matuson Consulting, has helped leaders in highly regarded companies, including General Motors, Takeda Pharmaceuticals, and Microsoft, and small to medium-size businesses, achieve dramatic growth and market leadership through the maximization of talent. Sheâs the author of seven books including, the newly released, third edition of Suddenly In Charge: Managing Up, Managing Down, Succeeding All Around, a Washington Post Top 5 Business Book For Leaders, Can We Talk? Seven Principles for Managing Difficult Conversations at Work, and Evergreen Talent: How to Seed, Cultivate, and Grow a Sustainable Workforce.
Literally two books in one, Suddenly in Charge provides all of the tools necessary to be successful at managing up and down the line of any organization. With a foreword by Alan Weiss, bestselling author of Million Dollar Consulting, this handy little book is a must-have resource to help the new manager truly shine from day one.
Social Media:
¡ LinkedIn
¡ Facebook
¡ X
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Jessica Calarco is a sociologist and associate professor at the University of Wisconsin-Madison, an award-winning teacher, a leading expert on inequalities in family life and education, and the author of Holding it Together: How Women Became Americaâs Social Safety Net (Portfolio/Penguin, June 2024). Jessica has written for the New York Times, the Washington Post, the Atlantic, and CNN. She also blogs at ParenthoodPhD and is a mom of two young kids.
Book synopsis:
Other countries have social safety nets. The U.S. has women. Holding It Together chronicles the causes and dire consequences. America runs on womenâwomen who are tasked with holding society together at the seams and fixing it when things fall apart. In this tour de force, acclaimed Sociologist Jessica Calarco lays bare the devastating consequences of our status quo.
Holding It Together draws on five years of research in which Calarco surveyed over 4000 parents and conducted more than 400 hours of interviews with women who bear the brunt of our broken system. A widowed single mother struggles to patch together meager public benefits while working three jobs; an aunt is pushed into caring for her niece and nephew at age fifteen once their family is shattered by the opioid epidemic; a daughter becomes the backstop caregiver for her mother, her husband, and her child because of the perceived flexibility of her job; a well-to-do couple grapples with the moral dilemma of leaning on overworked, underpaid childcare providers to achieve their egalitarian ideals. Stories of grief and guilt abound. Yet, they are more than individual tragedies.
Tracing present-day policies back to their roots, Calarco reveals a systematic agreement to dismantle our countryâs social safety net and persuade citizens to accept precarity while women bear the brunt. She leads us to see women's labor as the reason we've gone so long without the support systems that our peer nations take for granted, and how womenâs work maintains the illusion that we don't need a net.
Weaving eye-opening original research with revelatory sociological narrative, Holding It Together is a bold call to demand the institutional change that each of us deserves, and a warning about the perils of living without it.
Questions/topics of discussion:
¡ What is a âDIY societyâ and how does it differ from a society with a safety net?
¡ How does women's labor maintain the illusion that we don't need a social safety net?
¡ Why shouldnât we celebrate the fact that mothers are back at work in a post-pandemic world?
¡ Why wonât advising women to make traditional âgood choices,â like obtaining a college degree, securing a job with a high salary, or working in STEM, help solve the gender pay gap?
¡ How does denying women access to paid leave, and affordable, reliable childcare force them to stand in for a safety net?
¡ How do women keep the economy from crumbling?
¡ How would businesses benefit from universal paid family leave and universal childcare?
¡ What would a robust safety net actually look like?
Social media:
¡ Twitter: https://twitter.com/JessicaCalarco
¡ Instagram: https://www.instagram.com/jesscalarco/
¡ Threads: https://www.threads.net/@jesscalarco
¡ LinkedIn: https://www.linkedin.com/in/jessica-calarco-93085928/
Website: https://www.jessicacalarco.com/
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Website: www.haileymagee.com
Hailey Magee is a certified life coach who helps people around the world stop people pleasing and find their power. Her refreshingly nuanced perspectives on boundary-setting and self-advocacy have captured the attention of millions on social media, and her public talks and virtual workshops have welcomed tens of thousands of participants. Certified by Erickson Coaching International, Hailey is dedicated to offering clear, research-supported strategies for change, helping recovering people pleasers rediscover not only their power and agency, but their pleasure, joy, and sense of wonder. She lives in Seattle, Washington.
Book: Stop People Pleasing and Find Your Power
A viral life coach offers a practical, empathetic, and inspiring guide to breaking people-pleasing patterns that can harm our careers, relationships, physical, and psychic health.
For most of Hailey Mageeâs life, people-pleasing came so naturally to her that she didnât even have a word for it. When somebody wanted something from herâeven a strangerâshe gave it, no matter how uncomfortable, exhausted, or resentful she felt inside. People-pleasing, she learned, was a coping mechanism that had kept her physically and emotionally safe in the past, but wreaked havoc on her life in the presentâand she was committed to breaking the pattern once and for all.
The solution that social media and self-help shelves gave her was to âAdvocate for yourself! Speak up! Set boundaries!â But after years of ignoring her feelings and needs, Magee needed more than boundaries; she needed to reconnect with the âselfâ who was supposed to be doing the advocating. You canât express yourself if youâre cut off from your feelings. You canât fight for your needs if you donât know what they are. And you canât set boundaries with others until you believe youâre worthy of more than the bare minimum. Radically reconnecting with herself gave Magee the confidence and self-respect she needed to stand up for herself in her relationships. As she experienced a freedom she never thought possible, she became a certified life coach with the mission of helping others do the same.
Stop People Pleasing explains how anyone can break the pattern by learning their own feelings, needs, values, and desires; ending cycles of enmeshment and codependency; overcoming guilt; developing physical and sexual agency; and more. It is a refreshingly nuanced guide, exploring fundamental questions like:
¡ How can I tell when my genuine kindness veers into people-pleasing?
¡ How can I set boundaries while maintaining my empathy and generosity?
¡ When is it appropriate to compromise on my needs, and when is it not?
Combining social science, psychology, and hands-on coaching exercises, Stop People Pleasing teaches you how to connect with your own feelings, needs, and dreams; courageously advocate for yourself in your relationships with friends, family, and colleagues; soothe yourself through the growing pains of healing; and dive headfirst into pleasure and play. With fresh insight, heartfelt empathy, and a keen personal understanding of the pitfalls of people-pleasing, Magee helps you say what you need and get what you deserve.
People-pleasing is a coping mechanism that kept us physically or emotionally safe in the pastâ , but wreaks havoc on our lives in the present. Hailey Magee will teach you how to break the people-pleasing pattern and master the art of self-advocacy.
STOP People Pleasing and Find Your Power shows you how to break the pattern by learning your own feelings, needs, values, and desires; setting empowered boundaries with friends, family, and partners; ending cycles of enmeshment and codependency; overcoming guilt; developing physical and sexual agency; and more.
STOP People Pleasing is a practical, inspiring, and nuanced guide for recovering people-pleasers who are ready to find their voice, speak their truth, and build the vibrant life that they deserve.
Social media:
Instagram - @HaileyPaigeMagee
Link to Instagram videos: https://www.instagram.com/haileypaigemagee/p/C35F50BPIMA/
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Cynthia L. Bentzen Mercer, PhD, MBA, BCC, SPHR
Founder / CEO, Bentzen Performance Partners, LLC
Co-Founder / Managing Partner, The Zeal of the Heel, LLC
Strategic Executive, Sociologist, Servant Leader, Speaker, Author, Board Certified Coach
Dr. Cynthia Bentzen Mercer is an elite talent and organizational development strategist, social
psychologist, and author with three decades of experience transforming company culture through her nationally recognized approaches to identifying, unleashing, and actualizing human potential. She is a leading authority on premier workforce cultivation rooted in integrity, passion, service excellence, and diversity. Cynthiaâs unique ability to inspire professional growth galvanizes a flourishing culture of innovation and discovery. Known as a visionary in organizational design, succession planning, leadership advancement, and executive coaching, she assembles top-tier teams with deep, balanced bench strength.
A stalwart professional, Cynthiaâs experience traverses domestic and international, public and private, for-profit and not-for-profit, start-up, and aggressive growth companies within the real estate, gaming, hospitality, and healthcare industries. She has been recognized as one of Ingramâs 50 Missourians You Should Know, among Beckerâs 143 Women Leaders of Hospitals and Health Systems to Know, a St. Louis YWCA Leader of Distinction, and one of St. Louisâs Most Influential Businesswomen.
Before starting Bentzen Performance Partners, LLC, and The Zeal of the Heel, LLC, Cynthia was executive vice president and chief administrative officer at Mercy, overseeing human resources, government relations, community relations, philanthropy, and other support functions for the ministry. A true catalyst for change, Cynthia launched Mercyâs first diversity, equity, and inclusion program and advisory board. With a passion for advancing womenâs careers in business, she founded Mercy Women in Leadership. Before Mercy, Cynthia served as chief human resources officer for Ameristar Casinos, Inc., a national gaming and hospitality organization; vice president of human resources for The Cheesecake
Factory restaurants; and vice president of international human resources for Oakwood Worldwide.
Book: Now, Near, Next: A Practical Guide for Mid-Career Women to Move from Professional Serendipity to Intentional Advancement
For some women, mid-career feels like a merry-go-round. You begin your career eager to jump on. You pick the pink pony and hold on tight. You might move to the purple pony during the first stop. Look, Mom, no hands! However, a few years later, you look up and are still belted into the same saddle, on the same ride, following behind a new group of riders, going in circles. You need a bigger amusement park and a more challenging ride! A must-read for all women trying to find or fight their way to what is possible. The methodology outlined in Now, Near, Next debunks the myth that just putting your head down, enjoying the ride and working hard is the best way to realize your fullest potential.
LinkedIn | Facebook | Instagram | YouTube
www.zealoftheheel.comwww.nownearnext.net
https://youtu.be/EUihG4cziQI
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Rebecca Ahmed is an award-winning speaker, business consultant, and an Energy Leadership IndexTM Master Practitioner (ELI-MP). She is also a Professional Certified Coach (PCC) with the International Coaching Federation (ICF). Rebecca advises companies of all sizes on how to create a motivational workplace culture by transforming the energy and enthusiasm of their teams. Her new book is, The Energy of Success: Power Up Your Productivity, Transform Your Habits, and Maximize Workplace Motivation (Wiley, April 23, 2024). Learn more at energeticimpact.com.
¡ https://www.linkedin.com/in/rebeccaeahmed/
¡ https://www.instagram.com/rebeccaeahmed/https://www.tiktok.com/@rebeccaeahmed
Breaking Free of Destructive Energy towards Work
This segment is about how to feel inspired and motivated about work rather than defeated and frustrated.
The Big Idea: Legions of workers consider their work monotonous or meaningless, and are just punching the clock. Itâs no wonder that organizations are having a hard time attracting and retaining Gen Z workers. The most recent State of the Global Workforce Report found that less than one-quarter of the U.S. workforce is engaged at work. Lack of motivation leads to a loss of productivity and is reported to cost the economy over $8.1 trillion globally. Traditional methods to engage workers clearly arenât working. But a NEW approach that looks at workplace engagement from an energetic perspective will not only enhance current employees at work, but will attract future talent and decrease turnover.
The So-What: Within the spectrum of workersâ positive to negative energy levels, the effects are directly associated with constructive and destructive attitudes. Destructive energy derives from stress or having a victim mentality. Constructive energy fuels growth, motivation, and fulfillment. The energy and vigor workers bring to their job directly correlates with their engagement and performance in their role. Whatever the situation, oneâs connection with work is similar to oneâs personal relationships â both require energy to keep the relationship exciting and stimulating. Everyone has the ability to employ specific energetic principles that will enable them to take back their power and remake their work into something that inspires and motivates them.
Key Messages: Rebecca Ahmed draws from an extensive career in People Services (HR) to reveal the practical steps that improve energy and transform workplaces. She addresses:
¡ How to create energetic shifts that increase your own energy, as well as the energy of those around you
¡ How to leverage five energetic success principles to propel you into higher levels of energy
¡ How to shift your employees' focus from dwelling on challenges to innovating and communicating solutions
¡ How to help your company attract and retain the talent that will catapult you into the future
¡ Where to complete an assessment of your own, your teamâs, or your organizationâs energy level
The Source: Rebecca Ahmed is an award-winning speaker, a business consultant, and an Energy Leadership IndexTM Master Practitioner (ELI-MP). She is also a Professional Certified Coach (PCC) with the International Coaching Federation (ICF). Rebecca advises companies of all sizes on how to create a motivational workplace culture by transforming the energy and enthusiasm of their teams. Her new book is, The Energy of Success: Power Up Your Productivity, Transform Your Habits, and Maximize Workplace Motivation (Wiley, April 23, 2024). Learn more at energeticimpact.com.
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Naomi Cahn is the Justice Anthony M. Kennedy Distinguished Professor of Law at the University of Virginia School of Law, as well as the Co-Director of the Family Law Center. Cahn is the author or editor of numerous books written for both academic and trade publishers, including Red Families v. Blue Families and Homeward Bound. In 2017, Cahn received the Harry Krause Lifetime Achievement in Family Law Award from the University of Illinois College of Law and in 2024 she was inducted into the Clayton Alumni Hall of Fame.
June Carbone is the Robina Chair of Law, Science and Technology at the University of Minnesota Law School. Previously she has served as the Edward A. Smith/Missouri Chair of Law, the Constitution and Society at the University of Missouri at Kansas City; and as the Associate Dean for Professional Development and Presidential Professor of Ethics and the Common Good at Santa Clara University School of Law. She has written From Partners to Parents and co-written Red Families v. Blue Families; Marriage Markets; and Family Law. She is a co-editor of the International Survey of Family Law.
Nancy Levit is the Associate Dean for Faculty and holds a Curatorâs Professorship at the University of MissouriâKansas City School of Law. Professor Levit has been voted Outstanding Professor of the Year five times by students and was profiled in Dean Michael Hunter Schwartzâs book, What the Best Law Teachers Do. She has received the N.T. Veatch Award for Distinguished Research and Creative Activity and the Missouri Governorâs Award for Teaching Excellence. She is the author of The Gender Line and co-author of Feminist Legal Theory; The Happy Lawyer; The Good Lawyer; and JurisprudenceâClassical and Contemporary.
Book: Fair Shake: Women & The Fight to Build a Just Economy
Simon & Schuster, May 7, 2024
A stirring, comprehensive look at the state of women in the workforceâwhy womenâs progress has stalled, how our economy fosters unproductive competition, and how we can fix the system that holds women back.
You hold in your hands a book that, finally, proposes how to fix the system, rather than how to fix the woman. No more âleaning in,â no more âgirl bossing.â FAIR SHAKE explains plain and simple how the American economy is rigged to hold women back.
Legal scholars Naomi Cahn, June Carbone, and Nancy Levit have identified the winner-take-all economy as at the root of these problems. The WTA economy self-selects for aggressive, cutthroat business tactics, which creates a feedback loop that sidelines women. Cahn, Carbone, and Levit call this feedback loop âthe triple bind,â and it works like this:
If women donât compete on the same terms as men, they lose. If women do compete on the same terms as men, theyâre punished more harshly for their sharp elbows and misdeeds. When women see the rules of the new game, they donât want to play on those terms.With odds like these stacked against them, itâs no wonder women feel like, no matter how hard they work, they canât get ahead. In an era of supposed greater equality, women are still falling behind in the workplace: even with more women in the workforce than in decades past, wage gaps continue to increase and recourse for discrimination and harassment become more difficult to obtain. But FAIR SHAKE suggests there is a countermovement and a way out of this. If women figure out what the nature of this new game is, they realize that the only way to fight back is to challenge the system itself.
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Kim Dabbs, Founder: To Belonging
Book: You Belong Here: The Power of Being Seen, Heard, and Valued on Your Own Terms.
Kim Dabbs is a global leader in Belonging and Purpose, whose unique life story informs her passionate advocacy for inclusion and understanding. Born in Korea and adopted by American parents, Kim's journey has taken her from feeling perpetually out of place in different cultures to becoming an influential voice in creating spaces where everyone feels they belong.
As the Global Vice President of ESG and Social Innovation at Steelcase, she applies her extensive experience in social innovation, honed through roles like the Executive Director of the West Michigan Center for Arts and Technology and a residency at Stanford's d.school, to foster more inclusive and equitable environments.
As a sought-after speaker, Kim has delivered keynotes to organizations and institutions such as Google, Microsoft, MIT, The Drucker Forum, and The Guggenheim. Her debut book You Belong Here: The Power of Being Seen, Heard and Valued on Your Own Terms, reflects her transformation from a cultural chameleon trying to fit in to a thought leader who champions the idea of belonging to oneself.
Everyone feels like an outsider at some point in their lifeâwhen we walk into a room and think to ourselves, âI donât belong here.â To avoid these feelings of exclusion, many of us hide our authentic selves and allow others to define our identity.
You Belong Here offers a new framework that allows each of us to define how we want to be seen, heard, and valued on our own terms so we feel a sense of belonging in any situation. Further, it serves as a launchpad for organizational leaders and culture builders to create safe spaces for individuals to show up as their authentic selves.
Readers will explore our four identities:
Our Lived Identity is made up of the aspects of our identity we inherit when we are born into the world. Our Learned Identity includes the parts of our identity that weâve chosen or claimed as we make our way through the world. Our Lingering Identity is the identity we default to when we feel like an outsider and fall back into as a survival mechanism. Our Loved Identity is where we find our authentic selves and see ourselves through a lens of empowerment.In the journey to understand our past experiences and how society has established barriers to entry, we can design our own future, rooted in our Loved Identity. We learn to rewrite the stories that arenât serving us and embrace the ones that do. Rather than look for a seat at someone elseâs table, we find the tools to build our own.
When we fully leverage this and live with authenticity and purpose, we can be seen, heard, and valued in a way that gives us a sense of belonging at home, at work, and in society. Belonging is realized when we understand everyone is an outsider and itâs the power to create space for those differences that unite us all.
Social media:
¡ https://www.facebook.com/104175065145280
¡ https://www.instagram.com/tobelonging
¡ https://www.linkedin.com/company/tobelonging/
¡ https://www.youtube.com/@tobelonging
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DEI has evolved over the years, and I wanted to reach out about a new term being discussed and practiced â justice (aka DEIJ). Mary-Frances Winters, founder and CEO of The Winters Group Inc., a global DEI consultancy, focuses on this topic in her new book: Racial Justice at Work: Practical Solutions for Systemic Change. Justice is a newer concept in the corporate diversity, equity, and inclusion space, and there is a lack of understanding about what it means and how to actualize it.
Mary-Frances Winters (she/her/hers) is the best-selling author of Black Fatigue: How Racism Erodes the Mind, Body, and Spirit and We Canât Talk About That at Work! How to Talk About Race, Religion, Politics, and Other Polarizing Topics. She is the Founder and CEO of The Winters Group, Inc., a global diversity, equity, inclusion, and justice consulting firm. She came of age during the civil rights movement of the 1960s and is a passionate advocate for justice and equity. Named a top ten diversity and inclusion trailblazer by Forbes, Mary-Frances believes in opening doors and amplifying marginalized voices and their allies. She has received many awards and honors, including the ATHENA Award, Diversity Pioneer from Profiles in Diversity Journal, and The Winds of Change recognition from The Forum on Workplace Inclusion. As CEO of The Winters Group for the past thirty-nine years, Mary-Frances harnesses her extensive experience in strategic planning, change management, diversity, organization development, training and facilitation, systems thinking, and qualitative and quantitative research methods to work with senior leadership teams to drive meaningful organizational change. This is her seventh book.
Mareisha N. Winters Reese (she/her/hers) is president and chief operating officer of The Winters Group, Inc. As president and chief operating officer, Mareishaâs primary responsibility includes leading the firmâs finance, human resources, information systems, marketing and branding, and client management operations. Prior to her role as president and chief operating officer, Mareisha served as vice president of The Winters Group where her contributions to supporting The Winters Groupâs growth included significant enhancements to the firmâs technology infrastructure, web presence, social media platforms, and client service offerings. Before joining The Winters Group in 2012, Mareisha worked as Program Manager of a National Science Foundation grant focusing on diversity in science, technology, engineering and mathematics (STEM) education at Johnson C. Smith University (JCSU) in Charlotte, NC. Mareisha worked for 6 years at Northrop Grumman where she gained a variety of experience working in their business management, supply chain management and engineering business units. Mareishaâs experience also includes time working at a small DC based software company and the US Patent and Trademark Office.
She was named to Diversity MBAâs Top 100 Under 50 Executive and Emerging Leaders and Diversity Woman Mediaâs The Power 100 List. In 2023, Mareisha was named a Whoâs Who in Black Charlotte and was recognized in the Charlotte Business Journalâs Power 100 and Profiles in Diversity Journalâs Women Worth Watching. A graduate of both Spelman College and Georgia Institute of Technology, Mareisha holds undergraduate degrees in Computer Science and Electrical Engineering. In 2009, she received her MBA and MS in Information Systems from University of Marylandâs Robert H. Smith School of Business.
Book: We Canât Talk about That at Work! How to Talk about Race, Religion, Politics, and Other Polarizing Topics (second edition)
Social media:
¡ Mary-Francesâ LinkedIn Profile: https://www.linkedin.com/in/maryfwinters/
¡ Mareishaâs LinkedIn Profile: https://www.linkedin.com/in/mareishawintersreese/
The Winters Group, Inc. Website: https://www.wintersgroup.com/
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Regina Lawless helps high-achieving Black women find purpose beyond their paycheck in order to experience more bliss in their lives and sustainable success at work and at home. Before starting Bossy & Blissful, a community for Black women executives and business owners, Regina served as the head of diversity, equity and inclusion (DEI) at Instagram (parent company Meta).
Prior to Instagram, she served as the global director of diversity, equality, and inclusion at Micron Technology, where she led the creation of their diversity curriculum and spearheaded talent initiatives to mitigate bias in interviews and performance discussions. Lawless has more than 18 years of HR experience working for Fortune 500 companies across various industries, including Target, Safeway (Albertsons) and Intel.
Lawless spent the early part of her career as an HR business partner, working closely with business leaders to translate their goals into effective people strategies. Her DEI focus is the culmination of her varied HR experience and personal passion for social justice that was fostered at an early age. Lawless grew up in an underserved community that bordered some of the most affluent zip codes in the country. Growing up experiencing inequality firsthand fuels her determination to work toward creating equal opportunity in the workplace and the world.
In 2021, Lawless was appointed to the Board of the World Women Foundation and serves as an Advisory Council Member for the University of San Franciscoâs Engineering Program. She is a graduate of California State University, Sacramento, in Communication Studies and holds a Master of Science degree in Organization Development from the University of San Francisco. Lawless is a Bay Area native and currently resides there with her partner, her teenage son and their dog, Rocket. She is an avid reader and loves yoga and listening to music and podcasts.
Do You: A Journey of Success, Loss and Learning to Live a More MeaningFULL Life is Lawlessâ first book published by Greenleaf Book Group in partnership with Fast Company
Social media links:
https://www.linkedin.com/in/reginalawless/
https://www.instagram.com/regina.lawless/
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Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master's from Brown University
Book: You Can't Make a Tomelette without Breaking Some Greggs
HBR's Antidote to the Logan Roy School of Toxic Leadership.
For four unforgettable seasons, Succession has riveted viewers inside and outside the business world. Too absurd to be true, too real to truly be fiction, corporate patriarch Logan Roy, his feuding children, and the executives of Waystar Royco have kept us rapt. Every week the show has dominated office chatter and flooded Slack channels with expletive-laden memes, quotes, and insults.
But does the series offer any insights of real-world value to leaders or organizations? Can the psychological power dynamics, nine-figure negotiation tactics, and intricate M&A maneuvers actually teach us something about succeeding in business? Definitely: whatever the Roys do, do the exact opposite.
"You Can't Make a Tomelette without Breaking Some Greggs": Toxic Management Lessons from Succession (and What to Do Instead) pairs advice from HBR experts and researchers with some of the most unforgettable, hilarious, and cringey moments from the show. Featuring an introduction by workplace relationship expert Amy Gallo, author of Getting Along and the HBR Guide to Dealing with Conflict, you'll learn about:
Topics:
Giving pep talks that inspire (no f-bombs needed) Holding offsites that work (tip: don't play Boar on the Floor) Avoiding jargon and bizspeak (when the boss asks you to just feed him metadata) Leading with trust (what's Kendall's "wobble"?) And even improving succession planning (beyond never relinquishing control)Social media:
https://www.linkedin.com/in/amyegallo
http://instagram.com/amyegallo
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Maureen Dunne is a cognitive scientist, neurodiversity expert, global keynote speaker, board director, and business leader with over two decades of experience helping organizations build thriving cultures. She has served as a Senior Advisor to some of the world's top corporate brands, Fortune 500 companies, universities, venture capital funds, and government officials, including the LEGO Foundation, Cornell University, and Members of Congress. She also recently co-created the executive education program for business leaders on "Future-Ready Leadership" at the Harvard Kennedy School.
A member of the neurodiversity community, she is a frequent media commentator and contributor on neurodiversity and the future of work. Her work has been featured in Forbes, Bloomberg, Entrepreneur, MIT Sloan Management Review, Chicago Tribune, DiversityQ, Salon, New York Times, People Management magazine, USA Today, Inside Higher Ed, Unleash and Newsweek. A keynote speaker at Stanford University and the National Science Foundation, she was also a featured speaker at The Atlantic Festival where Neurodiversity was included as part of its Diversity, Equity, and Inclusion theme for the first time in history.
A successful entrepreneur and business leader, Maureen is CEO of Nodi.ai and a member of the Young Presidents' Organization, an invite-only organization for the world's top chief executives. At LEGO, Maureen helped launch a Social Impact Accelerator Fund to support innovation and entrepreneurship in neurodiversity. The first community college graduate to be named a Rhodes Scholar, she is also an elected official helping to build the talent pipeline with community colleges, representing over 12 million students at the national level. She received a joint BA/MA from the University of Chicago, MSc from the London School of Economics, and doctorate from the University of Oxford. She lives in Chicago with her husband and three children.
Website: www.maureendunne.org
Book synopsis: 1 in 5 people are estimated to be neurodivergent (have a mind that works differently), but we are often wasting their potential. Iâm very excited to be representing Dr. Dunneâs forthcoming book, THE NEURODIVERSITY EDGE: The Essential Guide to Embracing Autism, ADHD, Dyslexia, and Other Neurological Differences for Any Organization (Wiley, March 12, 2024). Dr. Dunne is absolutely brilliant and can discuss what it means to be neurodivergent, how society often overlooks unique skills neurodivergent individuals can bring to the table (nonlinear thinking, advanced creativity, keen observation skills, and many more) and how we can do better to change the stigma outside the neurotypical script for working and living.
Dr. Dunne will discuss:
Why are neurodivergent employees the most untapped talent opportunity for organizations to compete? What exactly does neurodiversity mean and what are the nuances? How should we rethink âculture fitâ as it relates to considering neurodivergent employees? What are some of the challenges neurodivergent employees face at work? What benefits do neurodivergent employees bring to the workplace? How have your own experiences as a neurodivergent employer, entrepreneur, board member, and CEO informed your decision to write this book? What is the âdouble empathy problemâ and how do we bridge the gap between neurotypical and neurodivergent individuals? What is the largest misconception about neurodivergent employees? What is the best way organizations can avoid the pitfalls of the âcheck the boxâ mindset to neurodiversity and make meaningful change? How do neurodivergent workers compliment the growing AI focused workplace? Which companies are some of the best role models for tapping neurodiverse talent and what have they done to make an impact? What is something recruiters or HR personnel could start working on today to immediately improve workplace conditions for neurodivergent candidates and employees?Social links: LinkedIn: https://www.linkedin.com/in/maureen-n-dunne-ph-d-a2609a45
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Scott Anthony is a multidisciplinary expert who is passionate about helping individuals and organizations develop the capacity to thrive in todayâs world of never-ending change. He has worked at Innosight, a growth strategy consultancy cofounded by Harvard Business School Professor Clayton Christensen, since 2003. As a senior partner there, he has advised leadership teams at top global companies on growth and innovation challenges. Anthony has given keynote addresses on six continents and is Harvard Business Corporate Learningâs most in-demand external subject matter expert. Anthony has been based in Singapore since 2010, where he served as a member of the Committee on the Future Economy and a board member of MediaCorp and NTUC LearningHub. Anthony has written eight books, including most recently Eat, Sleep, Innovate (2020) and Dual Transformation (2017), which describe how forward-thinking organizations can navigate disruptive change and own the future. In 2021, Thinkers50 named Anthony the worldâs seventh most influential management thinker; Anthony has been nominated for the groupâs innovation award three times and won the award in 2017.
Topics for discussion:
¡ What Scott learned from Clayton Christensen: the basics of disruptive innovation, how to shape and develop ideas, and why the innovatorâs dilemma has proven to be so persistent
¡ The challenges of leading through disruptive change
¡ A culture of innovation: what it is, how do you build it, what makes it hard, and how to encourage it?
¡ The definition of innovation in the workplace
¡ Great innovators take an idea from one place and bring it to another. if you wander, your brain starts to see dots you can connect.
¡ The role of failure in innovation and how successful companies have rituals around accepting failure
¡ A tool called BEAN (behavior enabler, artifact and nudge) â what is it and how does it encourage innovation
¡ The importance of using stories to change CEOâs minds instead of facts and figures
Social media:
https://www.linkedin.com/in/scottdanthony/
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From the cornfields of Iowa, Jane Boulware defied expectations to lead billion-dollar businesses and rise as a top Microsoft executive. By 52, she'd launched three major ventures, navigated the US's largest merger, and left a trail of influential leaders behind her. Passionate about empowering others to recognize their worth, Jane now dedicates herself to mentoring, board service, and cherishing outdoor moments with her family. All proceeds from her book Worthy are committed to the Boys & Girls Clubs of Americaâs Youth of the Year scholarships. She lives in Bellevue, WA. www.Janeboulware.com
In her honest and engaging debut memoir, Worthy: From Cornfields to Corner Office of Microsoft (January 23, 2024; paperback), former Microsoft executive, Jane Boulware, shares her story of growing up poor in the corn fields of rural Iowa where life was predictable and expectations were low...except for Jane. She knew that in order to change her circumstances and a life of government cheese and butter, it was going to take hard work and a determined spirit!
But Worthy is more than just a tale of personal triumph and achieving millionaire status by the age of 40. Blending humor, introspection, and grit, Jane confronts societal norms and the demands of corporate America once arriving at that level. Diving deep, she shares not only her successes but also her personal struggles and a season of life where she battled with bulimia. Jane also challenges the conventional belief of success as an end goal, proposing its true essence lies in how many we empower and uplift along the way.
Beyond sharing her unconventional path from poverty to success, Jane has a loftier goal. All proceeds from Worthy will be donated to the Boys & Girls Club of America's Youth of the Year scholarships!
Social media:
¡ https://www.janeboulware.com/
¡ https://www.linkedin.com/company/janeboulware/
¡ https://www.facebook.com/profile.php?id=61554463565081
¡ https://www.instagram.com/janeboulware4/
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Malissa Clark is an associate professor of industrial and organizational psychology at the University of Georgia, where she leads the Healthy Work Lab. She is one of the world's leading scholars on workaholism, overwork, burnout, and employee well-being. In addition to serving as an expert consultant to many organizations on these issues, Clark and her work have been featured in outlets including the New York Times, the BBC, Time, Glamour, The Atlantic, HuffPost, and others. She is the author of the new book, Never Not Working, available now wherever you buy books.
Book: NEVER NOT WORKING: Why the Always-On Culture Is Bad for Businessâand How to Fix It
University of Georgia professor and self-proclaimed recovering workaholic Malissa Clark presents a startling exploration of the phenomenon of workaholism. Supported by rigorous research and real recovery stories of Workaholics Anonymous members, readers will become empowered to face and fix their own issues with overwork. Clark, one of the worldâs leading scholars on workaholism, gets to the root of the issue, encourages the first steps of recovery, and urges company leaders to mitigate the issue within their own organizations.âŻâŻ
Workaholism Myths and Realities: Clark builds the foundation with the facts â work hours are surprisingly not a strong predictor of workaholism. And it turns out workaholics are not the ideal workers and arenât necessarily more productive. Workaholism isnât the same thing as work engagement, and contrary to popular belief, there are no âgoodâ types of workaholics. She ends this section with a look at the negative effects of the phenomenon on health, relationships, and work.âŻâŻ
Kicking the Habit: Full of assessments and exercises, Clark provides a roadmap every workaholic needs to begin to put an end to their workaholic tendencies. With matrixes built to redefine to-do lists and urgent matters, workaholics will feel able to approach the days ahead with more mental clarity.âŻâŻ
Are You an Enabler? This section serves as an eye-opening look at the outside forces that drive workaholism. Clark argues that if an organization is not actively discouraging the issue, they may be enabling it. She encourages a concerted effort to look at â and address â an organizationâs cultural DNA to begin to undo damage and create sustainable change.âŻâŻ
Workaholics exist in every industry â they could be us, our friends, family, or direct reports.
Throughout NEVER NOT WORKING, readers will learn that the âwork-above-allâ mindset is not just a mindset but a serious affliction that can no longer be ignored. Clarkâs blend of scholarly and personal research illustrates how the negative effects of workaholic behaviors will always negate any temporary positive results. Itâs time to break free from the clutches of work obsession.
SOCIAL MEDIA:
LinkedIn -- https://www.linkedin.com/in/malissa-clark-0387991a/
Twitter -- https://twitter.com/clarkmalissa
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Elaine Lin Hering is a facilitator, speaker, and writer. She works with organizations and individuals to build skills in communication, collaboration, and conflict management. In her career, Elaine has worked on six continents and with a wide range of corporate, government, and nonprofit clients. She has trained mental health professionals, political officials, religious communities, and leaders at companies including American Express, Capital One, Google, Nike, Novartis, Shell, Pixar, and the Red Cross. Elaine is a former Managing Partner of Triad Consulting Group and Lecturer on Law at Harvard Law School, specializing in dispute resolution, mediation, and negotiation.
Book: UNLEARNING SILENCE: How to Speak Your Mind, Unleash Talent, and Live More Fully
Throughout life, weâre often encouraged to just speak up! But itâs never that easy. Race, gender, sexuality, identity, and power are instrumental factors that decide who feels comfortable sharing their thoughtsâ and as many of us know, having a seat at the table doesnât mean that your voice is actually welcome. Why speak up if you know that it wonât be received well, and in fact, often makes things worse?
This groundbreaking handbook tackles questions including:
⢠What does silence look like? Silence is not always literal. Sometimes we feel pressured to conform to dominant ideas, or we hedge and sugarcoat our needs until no one can hear them.
⢠Why do we self-censor? Whether our livelihoods are at stake, we donât want to upset our loved ones, or weâve absorbed unconscious beliefs, there are valid reasons we feel the need to be silent.
⢠How do we find our own voice? Maybe weâve played by othersâ rules for so long that we donât remember our values and strengths. Hering offers tips to rediscover your voice and use it well.
⢠How can we support others? Even the most well-meaning of us unintentionally silence others, but there are practices we can implement to foster equity and collaboration.
Social media:
https://elainelinhering.com/
https://www.linkedin.com/in/elainelinhering/
https://www.instagram.com/elainelinhering/
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Website: www.FireUpInnovation.com
Helene Cahen, MS, is an innovation strategist, trainer, facilitator, and speaker with over 20 years of experience helping companies navigate innovation challenges. She is the founder and principal consultant at Fire Up Innovation Consulting (previously Strategic Insights), where she guides Fortune 500 companies, small businesses, and non-profits to understand innovation, create innovative new products/services, build effective teams, and support a user-centered culture.
Cahen has been a facilitator and lecturer for the University of California Haas School of Business and is now coaching in their Executive Program. She was also the vice president of innovation for a startup and worked in and for package goods corporations in the beginning of her career. She is in demand as a speaker on the topic of design thinking and creativity, and recently did a TEDx talk on high-performance collaboration for teams.
Trained in creative problem solving and design thinking, Cahen received an MS in Creativity and Change Leadership from the Center for Applied Imagination at the State University of New York (SUNY) Buffalo. She also has a business degree from Sciences Po Paris, a prestigious French business school. Born and raised in Paris, Cahen lives in Berkeley, California, with her family.
SPARK AND SUSTAIN HIGH-PERFORMING INNOVATION TEAMS
Innovation Is Iterative, Messy, And Nonlinear, Says Leading Innovation Strategist
Todayâs challenges â whether individual, business-focused, or collective world problems â are complex. Solving them requires diverse skills and thinking, but also a common understanding of thinking processes. To create change, to adapt, and to innovate in organizations requires teamwork. Typically, teams are brought together because of their experiences, functional expertise, and background. Yet, they often donât have a formal understanding and knowledge of how to work together as a team, particularly in high-stakes situations like innovation.
In FIRE UP INNOVATION: Sparking And Sustaining Innovation Teams, innovation consultant and strategist Helene Cahen provides a roadmap to support a journey of learning and a practice of new thinking and risk-taking. The book, with its multi-color energizing design, contains the keys to a self-guided journey to understanding oneâs own creativity and developing innovation techniques, language, and tools to collaborate and innovate with others more easily and successfully.
Based on Cahenâs extensive experience working with organizations large and small, FIRE UP INNOVATION:
¡ Outlines practical ways to support and sustain high-performing innovation teams
¡ Stresses the importance of diversity in driving innovation
¡ Explores AIâs role in the innovation process
¡ Features actionable practices, including a five-week challenge
Cahen, whose expertise is in developing innovation teams, has seen firsthand how teams often lack a common process, tools, and language to be able to work together effectively. This often starts with teams not being aware of their diversity of thinking, particularly the different ways people solve problems, which can create friction and frustration.
Innovation is a learning journey. Thereâs no way to predict what can or will happen while moving through the process, and what we learn informs what we need to do next. Thinking about innovation as nonlinear helps adopt a mindset of being open to whatever may happen.
Here are the characteristics of an effective innovation process:
¡ Start by understanding the environment and the challenges at hand.
¡ Coming up with ideas (which is the easiest part of the process). The before (defining the right problem) and after (developing and implementing the ideas) are more challenging.
¡ Integrate users throughout.
¡ Be flexible, since the challenge itself may evolve and the solutions may not work, forcing the need to backtrack.
Exploring the unique ways of thinking and solving problems, addressing how teams operate, and providing practical frameworks and tools that can enhance teamwork, FIRE UP INNOVATION will instill greater awareness of how individuals and teams think, create, and innovate, and in the process make work easier, more effective, more collaborative, and, ultimately, more fulfilling.
Social media: LinkedIn: https://www.linkedin.com/in/strategicinsights/
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Website: https://herminiaibarra.com/
Thinkers50 profile: https://thinkers50.com/biographies/herminia-ibarra/
Herminia Ibarra is an authority on leadership and career transitions. She is the Charles Handy Professor of Organizational Behavior at London Business School and is ranked among the top management thinkers in the world by Thinkers50. She is a member of the World Economic Forum's Expert Network, a judge for the Financial Times Business Book of the Year Award, and a fellow of the British Academy. She is the author of the bestselling book, Act Like a Leader, Think Like a Leader, and she writes regularly in leading publications, including Harvard Business Review, the Financial Times, the Wall Street Journal, and the New York Times.
Book: WORKING IDENTITY: Unconventional Strategies for Reinventing Your Career
Popular advice cautions against making a career move before we know exactly what we want to do next. However, since its initial publication almost two decades ago, London Business School professor Herminia Ibarraâs WORKING IDENTITY has helped tens of thousands find the clarity they need to reinvent their careers by offering counterintuitive advice that flies in the face of conventional wisdom. Based on Ibarraâs research of hundreds of successful job changers, she argues that career transformation is not an event; itâs a transition process that takes time and is built from small changes.
Now Ibarra is poised to help a new generation of workers emboldened by the pandemic and the Great Resignation to find a new career paths by testing their assumptions. In the book, she writes, âWe learn who we areâin practice, not in theoryâby testing reality, not by looking inside. We discover the true possibilities by doingâtrying out new activities, reaching out to new groups, finding new role models, and reworking our story as we tell it to those around us. What we want clarifies with experience and validation from others along the wayâŚ. To launch ourselves anew, we need to get out of our heads. We need flesh-and-blood examples, concrete experiments. We need to act.â
According to Ibarra, in looking to make a career move, she discovered people no matter their age, will find themselves progressing through three stages:
Possible Selves - Although most of us would prefer to begin with a firm answer to the question, âWho do I really want to become?â for Ibarra, the best way to start questioning old working identities is by asking, âHow can I widen the set of possibilities that I might explore?â
Between Identities - The transition period when we start testing new possibilities is the âmessy middle.â During this time, our sense of identity lingers in a limbo-like state, Ibarra explains, because we are not yet ready to give up our old roles and networks and are still trying out various options.
Deep Change - The milestone that will show you that you have arrived, Ibarra argues, is not moving into a new career, but achieving greater alignment between who you are and what you do. The key to this process is small wins, which reduce fear, clarify direction, and encourage further action.
Ibarra then discusses the concrete things we can do to propel through the three transition phases:
Crafting Experiments - Testing the future means transforming abstract possibilities into tangible projects we can evaluate. Whether taking courses or agreeing to do a side project, these critical efforts allow us to gain knowledge, skills, resources, and relationships. Even better if we can take on several things at once, Ibarra adds, in order to compare and contrast.
Shifting Connections â Finding kindred spirits, mentors, role models, and new professional communities help us figure out what we want to do next. Sometimes, these people who provide psychological support or encouragement can matter more than contacts that produce actual leads for new roles, Ibarra reveals.
Making Sense âArranging our life into a coherent story is one of the subtle yet demanding challenges of career reinvention, Ibarra declares. We all need to process what we learn and rewriting our story is essential to help us think through new activities and relationships against the backdrop of our life.
Social media:
¡ https://twitter.com/herminiaibarra
¡ https://www.linkedin.com/in/herminia-ibarra-4455411a/
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KATE BRAVERY, an organizational psychologist, draws from her time living in China and the United Kingdom during the pandemic and working with global firms on their talent strategies. Leading on Mercerâs Insight and Advisory agenda, she is close to workforce trends and emerging people practices around the world. During this period, she also partnered with the World Economic Forum to help CHROs innovate and respond to the evolving Future of Work agenda as it reset overnight.
WORK DIFFERENT: 10 Truths for Winning in the People Age (Wiley; November 30, 2023). by Mercer experts Kate Bravery, Ilya Bonic, and Kai Anderson is an insightful and practical new guide on how to sustainably manage people in todayâs global economy, with guidance on how to transform the way organizations recruit, hire, upskill, and retain their people. WORK DIFFERENT explains how leaders can adapt their people agendas to create an inclusive work environment that fosters employeesâ growth.
Bravery, Anderson, and Bonic look ahead to whatâs next and highlight how to weave sustainability and resilience into business priorities and make real progress on profits, people, and the planet.
Topics include:
¡ Why you should think of employees as contributors instead of workersâpeople want to be viewed as true partners who are invested in outcomes and have autonomy surrounding their work.
¡ How to effectively combat burnout by identifying unsustainable work practices and by managing your energy like you would your budget, with forecasting and disciplineâespecially relevant as we approach the holidays.
¡ How to establish a new rhythm of work in our new hybrid / remote workplaces by thinking differently about working hours, building a social aspect into meetings, and guarding against inequities when it comes to access to tech.
¡ How AI can help us flag gaps in inequities in healthcare and learning at our organizations.
¡ How to use empathy to connect with workers to find out what issues they value and help ensure people-centric cultures and policies.
¡ Why hybrid / remote working situations have led to distrust and isolation among workers, and how to instead create more trust and accountability through less oversight.
¡ How to successfully focus on people, planet, and profit by creating well-being programs, growing upskilling opportunities, and promoting social equity.
¡ How to pivot to become a skills-based organization that focuses on upskilling and reskilling before the current skills workers have become obsolete.
¡ How to retain employees who have no problem jumping ship for better pay by focusing on pay equity, competitive rewards, and better career pathing.
âCOVID was the ultimate test,â the authors write. âSuddenly the watchful eye of the public was on businesses worldwide, and one work truth became ever more self-evident: Companies that demonstrated genuine concern for all of their employeesânot just those at the topâstood a better chance of coming through these successive shocks stronger than before.â
Kateâs expertise is extremely relevant in our world today for a few reasons: According to Kateâs research, more and more employees are being vocal about their desire for a workplace that aligns with their beliefs, allows for greater flexibility, and helps them prioritize their health. For example, in 2022 one in three employees said they would sacrifice pay hikes for greater flexibility and one in four would do so for time to focus on CSR. As a result, employers in todayâs workplace need to understand that individuals are *the* core assets in an organization and that their well-being is vital for success and longevity. I would love to talk to you about interviewing Kate about why the future of work needs to include treating people with empathy and creating environments that center employeesâ mental, physical, and emotional health.
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