Episodes
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At our core, we all have the same basic psychological needs for respect, value, and appreciation. Yet, the diversity in how, when, and where we would like these needs to be met can make the task of ensuring adequate rewards and recognition challenging. But regular informal feedback and formal development reviews can make all the difference. Find out how.
[00:38] Michelle and Paige discuss the research findings about how frequently workers report experiencing inadequate reward and recognition in their workplaces.\
[1.18] Paige and Michelle explore why lack of reward and recognition isn’t just about how much money people are paid at work.
[7.32] Paige shares how leader’s can recognise their people’s work using a simple informal THANK framework.
[22.00] Michelle shares how leader’s can use a formal development review conversation to provide appreciation and development opportunities for their team members.
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We all have certain tasks we dread at work. Unfortunately, doing well in our jobs often hinges on our ability to handle these mundane tasks as proficiently as the more interesting ones. Despite our best efforts to make work more engaging, low job control can make tasks more tedious than they need to be, but five simple job crafting questions give us more freedom?
[00:39] Michelle and Paige discuss the research findings about how frequently workers report experiencing low job control in their workplaces.
[2:34] Paige and Michelle explore why lack of job control isn’t just about having to do the things you don’t like at work.
[9:19] Paige shares how leaders and team members can job craft to provide more autonomy at work. -
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When it comes to completing our work, we all want to do well. Succeeding, however, depends on us having a clear set of expectations and measurable outcomes that deliver value for our team, clients, and organization. Despite clear communication, the complex and dynamic nature of our work can result in a lack of role clarity, but could a dynamic job description template could deliver the flexibility we need?
[00:40] Michelle and Paige discuss the research findings about how frequently workers report experiencing lack of role clarity in their workplaces.
[03:10] Paige shares why role clarity requires more than just a clear job description.
[8:10] Paige explains how role clarity and accountability go hand-in-hand.
[15:28] Michelle shares how a Dynamic Job Description Template can help leaders navigate the dynamic nature of work in their teams. -
A never-ending to-do list with no breaks in sight, a lack of the right training and support, and long, irregular, and unpredictable working hours can leave people feeling anxious and overwhelmed. The risk of unachievable job demands can be hard to navigate, but what if a simple job demands journal made it easier to see and prioritize?
You'll learn:
[00:15] Michelle and Paige discuss the research findings about how frequently workers report experiencing unachievable jobs demands in their workplaces.
[03:00] Michelle shares why the hazard of unachievable job demands is more than just having too much work.
[8:00] Paige shares practical examples of how leaders are effectively minimizing the risk of unachievable job demands.
[11:00] Michelle shares how the Job Demands Journal has helped her and other leaders navigate the dynamic nature of unachievable job demands in their teams.To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, visit us at www.theleaderslab.net.
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care.
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In this bonus episode of Making Leadership Work, Dr. Paige Williams and Dr. Michelle McQuaid share their ‘ah-ha’ moments from their research with more than 1,000 Australian workers, on their levels of burnout, psychosocial hazards, and psychological safety and how this is impacting safety, wellbeing and performance in their workplaces.
You'll learn:
[00:39] Michelle and Paige discuss the research findings that suggest two-thirds of Australian workers are experiencing burnout.
[07:01] Michelle and Paige discuss how burnout is having an impact on psychosocial hazards.
[11:44] Paige shares what the data suggests is the most effective way to minimize psychosocial hazards.
[20:15] Michelle and Paige explore the impact CARE practices can have on levels of psychological safety within teams.
[28:15] Paige shares what the data found were the top four psychosocial hazards experienced by leaders and team members.
[34:49] Paige provides her top 3 takeaways from the podcast.
To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care.
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Dr. Michelle McQuaid and Dr. Paige Williams explore the small, evidence-based practices leaders can use to build psychological safety at the “Me” (individual), “We” (team) and “Us” (workplace) levels. Be sure to grab their done-for-you toolkit on the cheatsheet.
You'll learn:
[00:39] - Michelle and Paige explore how psychological safety can minimize psychosocial risks.
[02:27] - Paige explains what a Culture of CARE is.
[05:17] - Michelle and Paige discuss how the CARE Culture positively impacts on workers.
[14:51] - Paige explains why CARE practices help to foster psychological safety.
[19:11] - Michelle explores practical ways to embed CARE practices at the “Me” level.
[25:22] - Michelle explores practical ways to embed CARE practices at the “We” level.
[32:26] - Michelle explores practical ways to embed CARE practices at the “Us” level.
[41:09] - Paige provides her most important insights for listeners to take away.
To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care.
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Professor Amy Edmondson joins us to share her thoughts on why psychological safety can help us to minimize psychosocial risks in workplaces. She also shares a sneak peek of her new book and provides us with practical tools and real-life examples of how we can build psychological safety through a systems lens at the “me”, “we” and “us” levels.
You'll learn:
[02:21] - Amy explores reasons why learning from mistakes is easier said than done.
[09:01] - Amy discusses the impact of psychological safety on psychosocial hazards.
[13:40] - Amy talks about the benefits and risks of having candid conversations.
[21:24] - Amy talks about designing psychologically safe organizational systems.
[34:37] - Amy explores the importance of self-awareness in psychological safety.
[38:31] - Amy recommends ways listeners can build skills around psychological safety and self-awareness.
[42:37] - Michelle provides three key takeaways from our chat with Amy.
To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care.
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Dr. Michelle McQuaid and Dr. Paige Williams share the biggest safest gap their research has discovered in workplaces and how you can avoid this risk for your teams.
You'll learn:
[01:09] - Michelle and Paige discuss why identifying risks is just one part of the solution.
[08:50] - Michelle and Paige explore what is missing when you only measure psychosocial risks.
[23:18] - Michelle and Paige discuss the safety gap.
[27:36] - Paige discusses the systems approach to wellbeing, at the ‘Me, We and Us’ level.
[33:43] - Michelle and Paige explore the importance of psychological safety and ways to foster it in organizations.
[44:53] - Paige recaps her most important leadership insights.To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care.
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Are you able to confidently spot the psychosocial hazards your team may be facing? Caitlin Ible, an employment law expert from MinterEllison, joins us to provide the practical tips every leader needs to quickly and easily identify and minimize their team’s psychosocial risks.
You'll learn:
[02:47] - Caitlin explores the differences between psychosocial hazards and risks.
[04:43] - Caitlin discusses the Work Design hazards.
[09:56] - Caitlin explains Social Support hazards.
[17:05] - Caitlin discusses Work Conditions hazards.
[20:32] - Caitlin discusses Work Experience hazards.
[25:55] - Caitlin discusses the workplace responsibilities towards employees and contractors.
[32:27] - Caitlin discusses the necessary risk assessments.
To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care. -
Dr. Michelle McQuaid and Dr. Paige Williams help you unpack the new psychosocial safety leadership requirements and share the small, practical, evidence-based tools that can not only make the way we work safer but also supercharge the wellbeing and performance of leaders and teams.
You'll learn:
[01:42] - Michelle and Paige discuss the difference between psychosocial safety and psychological safety.
[04:12] - Michelle and Paige discuss what has led to workplaces needing psychosocial hazard legislation.
[11:25] - Michelle and Paige discuss the costs of mental health in workplaces and society.
[15:13] - Michelle and Paige discuss the importance of taking a proactive approach to supporting wellbeing in the workplace.
[18:27] - Paige and Michelle explore how safety has become a business requirement, and care has become a business imperative.
[26:57] - Michelle and Paige discuss the business case for fostering psychological safety in the workplace.
[34:18] - Michelle and Paige discuss how the frequency of either psychosocial hazards (experienced too often) or wellbeing initiatives (experienced not often enough) can impact workers' wellbeing.
[41:10] - Michelle and Paige share some of their leadership insights.
To stay a part of the conversation and up to date with the latest research and evidence-based ways to supercharge safety for your people, join us on The Leaders Lab LinkedIn Page https://www.linkedin.com/showcase/theleaderslab/
Thanks for listening!
Please leave an honest review for Making Leadership Work on Apple Podcasts to help us continue to improve, and reach more people.
We do read each and every review and we are grateful to anyone who takes the time to share their thoughts with us.
Until next time, take care. -
In this episode, Dr. Paige Williams chats with Prof. Dan Cable, who shares with us how building a personal highlight reel can be effective in understanding our strengths. Dan also shares with us the results of his research on the impact this has for individuals and teams.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
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In this episode, Dr. Paige Williams chats with Dr. Adam Fraser, who shares insights around being more value-driven, by reframing your relationship between thriving and struggle. Adam shares how struggle can actually be a benefit to our learning and growth and guides us through four practical steps we can take to get more comfortable with struggle.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
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In this episode, Dr. Michelle McQuaid explores with Peter Senge how to embrace the uncertainty and complexity of navigating change and unlocking learning in our workplaces. Peter shares insights on how to be more inclusive and effective allies by not needing to be the 'expert' and instead of inviting different perspectives, experiences, and ideas into conversations.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
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In this podcast Dr. Michelle McQuaid talks with Dr. Margaret Heffernan, who shares her insights that even the best forecasters can’t accurately plan for more than 150 days – about six months. Margaret explores the difference between complicated and complex systems, and how we can help people to care for their wellbeing as they navigate unpredictable and challenging work environments.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
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In this episode, co-founder of The Leaders Lab, Dr. Michelle McQuaid, talks with Dr. Peggy Holman, an author, and consultant who employs dialogical practices to turn passivity into participation. Peggy shares the importance of taking a more human-centered approach with your team, by understanding that people don't work like machines. She helps us understand that organizations are living systems and that people within them need meaningful work and connections in order to consistently do their best work.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
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In this episode, Dr. Paige Williams chats with Dr. Meg Wheatley and explores how we can take a more tailored leadership approach, by letting go of traditional models and ways of leading that no longer serve us, and create a more authentic and effective pathway. Meg helps us understand how leaders can adjust their approaches to have a more positive impact on their people and their workplaces.
To grab your cheatsheet from this podcast just visit www.theleaderslab.net/podcast
