Episodes
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Arlene Connor interviews Andrew Whitfield-Roberts about Safari Consulting in veterinary practices. This innovative model involves Registered Veterinary Nurses taking a more active role in consultations and client interactions. By supporting nurses to handle routine check-ups and booster appointments, clinics can reduce the workload on veterinary surgeons and improve overall efficiency. Arlene and Andrew share the emotional benefits for clients, and how it can lead to better client satisfaction and care.
Arlene Connor
Arlene qualified as a veterinary nurse in 2003 and subsequently worked in a small animal practice in central Scotland. She joined Vets Now 24/7 Emergency and Specialty Hospital in Glasgow in 2013 as a surgery nurse, before becoming Clinical Nursing Manager in 2014. In 2017, Arlene took on the role of Head of Clinical Operations for Vets Now’s Referral Hospital sites across the UK, which saw her represent Referrals within VetsNow as a member of the Veterinary and Nursing Standards group and at the company’s Clinical Strategy Board. In 2021 Arlene moved over to IVC Evidensia as the National Lead of Referral Nursing, within the newly created Referral Division, taking the lead on the UK’s Referral Nurse Strategy. In addition, with the rest of the National Clinical Lead team, Arlene is responsible for the clinical and professional standards within the hospital and is part of the team responsible for opening new IVC Evidensia Referral Hospitals in the U.K. At home, Arlene lives with her husband, and two small children, Harris the dog and George the cat.
Andrew Whitfield-Roberts
Andrew started nursing in 2008 in Shropshire, He studied at Rodbaston College and after passing his VCA and ANA awards he qualified in 2015 as an RVN. He moved to the Liverpool area and 7 years became a Head Nurse and Practice Manager. He has a passion for sharing and teaching about nursing skills and pushing the promotion of Male veterinary nurses. Areas of interest included neonatal care, wound management and consulting. Currently, he is the Head Nurse at White Cross Vets - St Helens. Andrew holds a BSVA Merit Award in wound management, Cert NCS(RVN Cons) and is currently studying for CertNCS(VPM)
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Daniella Dos Santos talks with National Lead for Medicine, Lucie Goodwin about Cushing's Syndrome. Lucie shares her expertise on what Cushing's is, emphasising the importance of understanding the physiology behind it. They discuss the typical signs to look out for, alongside key diagnostic tests. They explore how to best explain the diagnostic process to pet owners, especially when multiple tests are required.
Lucie Goodwin
Lucie graduated from the Royal Veterinary College in 2004 and spent the following two years working in a busy small animal hospital in Bristol. Having developed a love of internal medicine, she returned to the RVC in 2006 to undertake an internship and subsequently a residency in small animal medicine. Following the completion of her residency, Lucie returned to the West Country to work for the University of Bristol and Langford Veterinary Services as a teaching fellow and internal medicine clinician. She worked as an Internal Medicine Consultant for Axiom Veterinary Laboratories before joining the BSAVA as Head of Education in June 2018. Lucie joined Vale Referrals as an Internal Medicine clinician in September 2021 and became the IVC Evidensia National Lead for Medicine in June 2022. Lucie is also a trustee of RCVS Knowledge, a charity dedicated to the advancement of the quality of veterinary care for the benefit of animals, the public, and society.
Lucie enjoys all aspects of internal medicine but has a particular interest in renal and urinary tract medicine and immune-mediated diseases.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient on the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the animal welfare charity SPANA and the PetPlan Charitable Trust.
Powered by IVC Evidensia:
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links:
Vet Compass Cushing's Predictor Tool: https://www.rvc.ac.uk/vetcompass/news/new-vetcompass-tool-aids-diagnosis-of-cushing-s-syndrome-in-dogs
Diagnosis of Spontaneous Canine Hyperadrenocorticism: 2012 ACVIM Consensus Statement (Small Animal): https://onlinelibrary.wiley.com/doi/abs/10.1111/jvim.12192
Medicine referrals at Vale Referrals Dursley: https://www.valereferrals.co.uk/for-vets/disciplines#internal-medicine
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Missing episodes?
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How we can support colleagues dealing with menopause, and what resources are available to those experiencing it?
Host Daniella Dos Santos and guests Sadie and Scott discuss these questions. Menopause symptoms such as anxiety, brain fog, and low mood can have a huge impact. Sadie shares her personal experiences with perimenopause, highlighting the importance of open communication and support from colleagues and leadership. Scott highlights the need for understanding individual needs and making reasonable adjustments. We focus on the importance of increasing awareness and support, offering resources and strategies to help create a more inclusive and supportive workplace.
Sadie Ashbee
Sadie is Head of People Operations for the UK at IVC Evidensia and has over 25 years of experience within HR. She loves to see people grow & develop as well as delivering a best-in-class experience through the work of our team.
Scott Stowell
Scott is responsible for our people policies and processes at IVC Evidensia, setting our strategy to improve the colleague experience. He and his team also work on our wellbeing, diversity and inclusion agenda.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links:
BVNA Menopause toolkit: https://bvna.org.uk/project/menopause-toolkit/
BVA Menopause Hub: https://www.bva.co.uk/take-action/good-veterinary-workplaces/menopause-hub/
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Farm animal welfare presents unique challenges that differ from those in small animal care. Vets Paul Horwood, Gill Whitehurst, and Dave Martin discuss these challenges. They explore how the vet-farmer relationship can support welfare improvements, and stress the importance of understanding the farmer’s perspective. The episode uncovers practical approaches to resolving chronic welfare issues, managing crisis situations, and the role of vets in both advisory and direct intervention capacities.
Paul Horwood
Paul has had a varied career so far, initially an Officer in the military, Paul left and trained as a vet, but kept his links with the military, returning to the front line in Afghanistan in 2012 with the Grenadier Guards.
Paul is currently the Group Veterinary advisor for farm at IVC Evidensia. He qualified from Royal Veterinary College in 2000, and after an internship, joined Westpoint Farm Vets, becoming partner, owner and director along the way, as it grew to 25 practices across the UK. He has a Diploma in Bovine Reproduction from Liverpool University. He's a Trustee and Honorary Treasurer for Vetlife, a member of the BVA council, mental health first aider, and the founder of VetYou, a financial advice platform for the veterinary profession.
Gill Whitehurst
Gill graduated from Liverpool University in 1998 to begin a career in mixed practice. She started working for Glenthorne Vets in 2000 as a mixed practice vet, and now specialises in Farm Animal Medicine and Preventative Healthcare with a keen interest in Lameness and Infectious disease management on farm. Glenthorne Vets became part of IVC Evidensia in 2018 and she took on the exciting challenge of Clinical Director in 2019.
Since joining IVC Evidensia she has been a proud and enthusiastic member of the IVC Farm Clinical Board and has also supported the Graduate Academy, teaching and mentoring students during the farm animal practical sessions. Gill has now joined the Central IVC Farm team as Regional Head of Farm for the Midlands and North of England. Outside of work she loves to watch England Rugby and Cricket and enjoy walking in our beautiful countryside.
Dave Martin
David Martin serves as the group animal welfare advisor at IVC Evidensia and clinical director at Brownlow Vet Group. With over three decades experience, he's well-known in the UK welfare community. David is a leading voice in animal wellbeing and spearheads several key welfare initiatives.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links
IVC Evidensia Welfare contact email: [email protected]
The Farming Community Network (previously The Farming Crisis Network): https://fcn.org.uk/
DPJ Foundation mental health awareness training: https://www.thedpjfoundation.co.uk/training/
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Host Arlene Connor sits down with Liz Cox, IVC Evidensia's Group Veterinary Nursing Advisor, to discuss the details of Schedule Three legislation in practice. Liz explains how this legislation allows vets to delegate certain tasks to registered veterinary nurses (RVNs) and student veterinary nurses (SVNs). They also explore the challenges faced by veterinary surgeons and RVNs, emphasising the importance of communication and trust within a veterinary team.
Arlene Connor
Arlene qualified as a veterinary nurse in 2003 and subsequently worked in a small animal practice in central Scotland. She joined Vets Now 24/7 Emergency and Specialty Hospital in Glasgow in 2013 as a surgery nurse, before becoming Clinical Nursing Manager in 2014. In 2017, Arlene took on the role of Head of Clinical Operations for Vets Now’s Referral Hospital sites across the UK, which saw her represent Referrals within VetsNow as a member of the Veterinary and Nursing Standards group and at the company’s Clinical Strategy Board. In 2021 Arlene moved over to IVC Evidensia as National Lead of Referral Nursing, within the newly created Referral Division, taking the lead on the UK’s Referral Nurse Strategy. In addition, with the rest of the National Clinical Lead team, Arlene is responsible for the clinical and professional standards within the hospital and is part of the team responsible for opening new IVC Evidensia Referral Hospitals in the U.K. At home, Arlene lives with her husband, two small children, Harris the dog and George the cat.
Liz Cox
Liz is IVC Evidensia's Group Veterinary Nursing Advisor, this is a critical part of the delivery of a modern veterinary service and the development of our professional nursing team and complementary care providers such as our teams providing physio and hydrotherapy. Liz is a founder member of the IVC Evidensia Nurse Committee, has presented at major Veterinary Congresses and holds senior office on the RCVS Nurse Council. She has a passion for Nurse Development and training and has worked in a full range of practices from single-site to hospital practices and as a locum for Bristol Veterinary School. Liz is a huge asset to the group and brings a depth of understanding of the Veterinary Nurse profession that is unparalleled in the industry as a whole.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
RCVS Advice on Schedule 3: https://www.rcvs.org.uk/setting-standards/advice-and-guidance/advice-on-schedule-3/#:~:text=Under%20Schedule%203%20to%20the,employed%20in%20the%20same%20practice.
SUPERB Acronym poster: https://www.rcvs.org.uk/news-and-views/news/superb-checklist-poster-to-assist-schedule-3-delegation/
RCVS Schedule 3 Case studies: https://www.rcvs.org.uk/news-and-views/features/case-studies-for-navigating-schedule-3-delegation-in-practice/
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Orthopaedic specialists Padraig Egan and Jamie McClement join host Daniella Dos Santos to discuss forelimb lameness in dogs. They stress the importance of taking young dog lameness seriously to catch developmental diseases early. They also explore why imaging should complement, not replace, a thorough clinical examination.
Padraig Egan
Padraig is a European Diplomat in Small Animal Surgery. He currently works at East Neuk Vet Clinic, an orthopaedic referral clinic in rural Fife, which receives cases from all over Scotland. Padraig’s career pathway has been varied with time spent in the charity sector, as a mixed vet, and as a dedicated OOH vet followed by the specialist training pathway of internship and residency. To contact Padraig Egan regarding cases and referrals: [email protected]. To find out more about East Neuk Vet Clinic https://www.eastneukvetclinic.co.uk/.
Jamie McClement
Jamie graduated from Liverpool University in 2001, and joined Abington Park Vet Group in 2008 as a first opinion clinician with a surgical interest. He completed the CertSAS in 2009, and moved into full-time referral work in 2011. The practice joined IVC Evidensia in May 2012, and he attended the IVC Clinical Board that year, and has been a member ever since, serving on both the welfare and clinical excellence committees. Jamie has contributed to documents including neutering and chronic pain management guidelines in that time. He works full-time as a referral surgeon (becoming an Advanced Practitioner in 2015) and Clinical Director. His clinical interests are in osteoarthritis management and joint surgery. To contact Jamie McClement regarding cases and referrals: [email protected] . To find out more about Abington Park Vet Group: https://www.abingtonparkvetreferrals.co.uk/referring-vets.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
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Recapping memorable moments from season two and providing a sneak peek into our upcoming new season.
We've got orthopaedic specialists Padraig Egan and Jamie McClement discussing forelimb lameness, while Liz Cox clarifies the schedule three legislation's relevance for RVNs. Andy Kent critically examines the use of antibiotics in gastrointestinal diseases, and Laura Playforth emphasises the role of quality improvement across the veterinary team.
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On the final episode of season 2, host Daniella Dos Santos and neurology referral clinician Emma Suiter explore the concept of 'neurophobia' - the fear of clinical neurology. Emma shares practical tips on performing the neurological exam efficiently in first-opinion practice. By simplifying the process and prioritising, learn how to gain confidence in managing neurological cases and provide the best patient care.
Emma Suiter
Emma graduated from the RVC in 2016, after which she spent 2 years in first opinion practice before undertaking a rotating internship at the University of Bristol. She completed a neurology internship, followed by a residency at Pride Veterinary Referrals. She has recently moved to Blaise Referrals in Birmingham. Her clinical interests are neurosurgery, in particular, decompressive spinal surgery and spinal stabilisation
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
For clinical advice and further information about neurology referral services at Blaise:https://www.blaise-referrals.com/vet-hub/our-services/neurology
Contact Emma and the team at Blaise Referrals: [email protected]
7 steps of the neurological examination: https://www.vin.com/apputil/content/defaultadv1.aspx?pId=19840&catId=105891&id=8249840&ind=464&objTypeID=17#:~:text=The%20neurological%20examination%20can%20be%20further%20divided%20into%20the%20following,%2C%20and%20(7)%20Nociception.
The grading system for IVDD: https://www.dachshund-ivdd.uk/research/grading-scale-references/
BSAVA Manual of Canine and Feline Neurology Chapter 1 for the Neurological Examination
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Paul Horwood and Jim Hopkins explore the increasing importance of sustainability in farming. Jim is Chair of the Farm Animal Clinical Board at IVC Evidensia and he breaks down how being sustainable is often synonymous with being efficient.. Together, they discuss how vets can influence farm practices to optimise resource use, improve animal welfare, and meet environmental goals. Jim explains the vital role vets play in guiding farmers through sustainable transitions.
Jim Hopkins
Jim has been at Steffan Vets since he qualified in 2005, becoming a director in 2015. He is a mixed Vet but primarily works with livestock. Having a keen interest in sheep he regularly runs farmer meetings and workshops for dairy, beef and sheep. He is passionate about teaching and supporting his younger colleagues as well as clients. He peer-reviews papers for the Livestock Journal and is on the BVA Wales committee.
Paul Horwood
Paul has had a varied career so far, initially an Officer in the military, Paul left and trained as a vet, but kept his links with the military, returning to the front line in Afghanistan in 2012 with the Grenadier Guards.
Paul is currently the Group Veterinary advisor for farm at IVC Evidensia. He qualified from Royal Veterinary College in 2000, and after an internship, joined Westpoint Farm Vets, becoming partner, owner and director along the way, as it grew to 25 practices across the UK. He has a Diploma in Bovine Reproduction from Liverpool University. He's a Trustee and Honorary Treasurer for Vetlife, a member of the BVA council, mental health first aider, and the founder of VetYou, a financial advice platform for the veterinary profession.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
External Links:
Vet Sustain: https://vetsustain.org
Vet Sustain Carbon Calculator: https://vetsustain.org/shop/carbon-calculator
Vet Sustain 6 Sustainability Goals: https://vetsustain.org/veterinary-sustainability-goals
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Host Arlene Connor interviews Carrie Sidden, head nurse at Rowe Vets, on pain management for veterinary patients. Carrie explains the importance of multimodal analgesia and the important role of vet nurses in pain assessment and treatment. She shares practical techniques for pain management, including local anaesthesia. Carrie also discusses integrating new pain protocols through auditing and clinical governance, emphasising the nurses' pivotal role in enhancing pain control.
Carrie Sidden
Carrie is currently Head Nurse at Rowe Vets, a busy first-opinion, IVC Evidensia practice in Bristol. She holds a Graduate Diploma in clinical and professional nursing and a Postgraduate Certificate in Pain management. She is currently embarking on the final year of her Master's in Veterinary Anaesthesia and Analgesia at Edinburgh University. Carrie enjoys all aspects of Nursing but has a particular interest in anaesthesia and acute and chronic pain management of our patients.
Arlene Connor
Arlene qualified as a veterinary nurse in 2003 and subsequently worked in a small animal practice in central Scotland. She joined Vets Now 24/7 Emergency and Specialty Hospital in Glasgow in 2013 as a surgery nurse, before becoming Clinical Nursing Manager in 2014. In 2017, Arlene took on the role of Head of Clinical Operations for Vets Now’s Referral Hospital sites across the UK, which saw her represent Referrals within VetsNow as a member of the Veterinary and Nursing Standards group and at the company’s Clinical Strategy Board. In 2021 Arlene moved over to IVC Evidensia as the National Lead of Referral Nursing, within the newly created Referral Division, taking the lead on the UK’s Referral Nurse Strategy. In addition, with the rest of the National Clinical Lead team, Arlene is responsible for the clinical and professional standards within the hospital and is part of the team responsible for opening new IVC Evidensia Referral Hospitals in the UK.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
Zero Pain Philosophy website: https://www.zeropainphilosophy.com/vet-professionals
American Animal Hospital Association (AAHA) latest pain management guidelines: https://www.aaha.org/resources/2022-aaha-pain-management-guidelines-for-dogs-and-cats/
RCVS Knowledge: https://knowledge.rcvs.org.uk/quality-improvement/
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Host Daniella and emergency specialist Dan Lewis discuss heatstroke in pets. They cover causes and early signs of heatstroke and the importance of immediate first aid. They also discuss clinical and at-home cooling methods, interventions for severe cases, and considerations for brachycephalic dogs. They emphasise the veterinary team's critical role in preventing this life-threatening condition.
Daniel Lewis
Dan is an American, European and RCVS Recognised Specialist in Emergency and Critical Care. He has worked at the Vets Now 24/7 Emergency and Specialty Hospital in Glasgow since 2015 and is the National ECC Lead for IVC Evidensia. Dan is interested in all aspects of critical care, but particularly in septic patients and poorly cats, as well as being a keen advocate of the development of non-technical skills in ECC teams, as he believes that these ultimately have the greatest impact on ourselves, our colleagues, and therefore our patients.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links
Vets Now Specialist Referrals: https://www.vets-now.com/professionals/hospitals/
Proposing the VetCompass clinical grading tool for heat related illness: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7994647/
Cooling methods used to manage heat related illness: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10385239/
Epidemiology of heat-related illness in dogs under UK emergency veterinary care in 2022: https://pubmed.ncbi.nlm.nih.gov/38783549/
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Focusing on equine radiography, Maty Looijen and Judith Findlay highlight key practices for pre-purchase examinations and improving radiation safety. They discuss the importance of shielding with fixed barriers and personal protective equipment, maintaining safe distances from the x-ray machine, and the use of goggles in equine radiography. They underscore the role of equine nurses and vet techs in efficient image acquisition.
Judith Findlay:
Judith is a recognised European Specialist in Equine Surgery with RCVS certificates in Equine Orthopaedics and Soft Tissue Surgery, as well as a master’s degree. She currently works at Donnington Grove, a large IVC Evidensia equine hospital in Berkshire.
Maty Looijen:
Maty Looijen is IVC Evidensia’s Group Head Equine Diagnostic Imaging. She completed a residency in Large Animal Diagnostic Imaging at the RVC and has remained as a Staff Clinician in Equine Diagnostic Imaging.
Gayle Hallowell
Gayle graduated from the University of Cambridge and then completed a rotating large animal internship and residency at the Royal Veterinary College. She then moved to the University of Nottingham to complete a PhD on the equine aortic valve and worked there until 2022 when she joined IVC Evidensia as Director of Veterinary Professional Development. She still loves working as an internal medicine and ECC specialist at Pool House Equine Hospital a day a week.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links:
Donnington Grove Equine Hospital Referrals: https://www.dgequinevets.com/referrals
IVC Evidensia equine diagnostic imaging contact email: [email protected]
Research paper from Maty: Should radiographs of the thoracolumbar spine remain part of the pre-purchase exam: https://www.researchgate.net/publication/373792375_Should_radiographs_of_the_thoracolumbar_spine_remain_part_of_the_pre-purchase_examination
Research paper discussed in this episode: Substantial variability exists in the interpretation of survey radiographs among equine veterinarians: https://doi.org/10.1111/evj.14045
Research paper discussed in this episode: Career outcome of Thoroughbred racehorses with metacarpo/metatarsophalangeal joint dorsal chip fracture managed non surgically and surgically: A retrospective cohort study: https://doi.org/10.1111/evj.13253
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Veterinary Quality Improvement (QI) is an essential aspect of delivering optimal care and ensuring patient safety. Laura Playforth, IVC Evidensia's Group Quality Improvement Director, shares her experiences and passion for QI. Laura emphasises the need for a systematic approach to QI, involving measurement, change, evaluation, and continuous improvement. Laura looks forward to a future with an integration of technology and data analytics to further enhance veterinary QI and improve patient outcomes.
Laura Playforth:
Laura, IVC Evidensia’s Group Quality Improvement Director, is responsible for driving our culture of continually improving the care we deliver across the company. After graduating from the University of Edinburgh in 1999, she worked in small animal practices until 2007 before joining Vets Now where she held several roles, the most recent being Professional Standards Director. Laura attained her MSc in Advancing Healthcare Practice in 2019 and is the current Vice Chair of the RCVS Knowledge Quality Improvement Advisory Board. She has particular interests in improvement culture, client communication and how QI improves team wellbeing.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links:
VDS Vetsafe: www.vds-vetsafe.co.uk
RCVS Knowledge: https://knowledge.rcvs.org.uk/quality-improvement/
RCVS Guidelines: https://knowledge.rcvs.org.uk/quality-improvement/tools-and-resources/guidelines/
RCVS Checklists: https://knowledge.rcvs.org.uk/quality-improvement/tools-and-resources/checklists/
Canine Cruciate Registry: https://ccr.rcvsknowledge.org/
Small Animal Veterinary Surveillance Network (SAVSNET): https://www.liverpool.ac.uk/savsnet/about/
Vet Compass: https://www.rvc.ac.uk/vetcompass/about
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Kath Howie, Clinical Nursing Manager at Vets Now Glasgow, shares her top tips around triage. Kath emphasises the vital role of the RVN in ensuring that patients are always prioritised based on clinical need, to maximize outcomes for all patients. We discuss the triaging system she uses in her clinic. Kath offers tips on communicating well with our colleagues and using the whole practice team, particularly when the pressure rises.
Katherine Howie
Kath qualified in 2000 and worked in primary care practice before moving to referral practice and settling in ECC. She is a certified Veterinary Technician Specialist in Emergency medicine and Critical Care. She is a tutor for the Vets Now certificate in ECC nursing and spends a lot of time mentoring and developing RVNS both in and outside of the workplace. Kath is currently the clinical nursing manager at Vets-Now Glasgow.
Arlene Connor
Arlene qualified as a veterinary nurse in 2003 and subsequently worked in a small animal practice in central Scotland. She joined Vets Now 24/7 Emergency and Specialty Hospital in Glasgow in 2013 as a surgery nurse, before becoming Clinical Nursing Manager in 2014. In 2017, Arlene took on the role of Head of Clinical Operations for Vets Now’s Referral Hospital sites across the UK, which saw her represent Referrals within VetsNow as a member of the Veterinary and Nursing Standards group and at the company’s Clinical Strategy Board. In 2021 Arlene moved over to IVC Evidensia as the National Lead of Referral Nursing, within the newly created Referral Division, taking the lead on the UK’s Referral Nurse Strategy. In addition, with the rest of the National Clinical Lead team, Arlene is responsible for the clinical and professional standards within the hospital and is part of the team responsible for opening new IVC Evidensia Referral Hospitals in the UK.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
Information on Vets Now ECC Cert: https://www.vets-now.com/professionals/vet-cpd-events-courses/cert-vn-ecc-3/
Free access ECC articles in Today’s Veterinary Practice: https://todaysveterinarypractice.com/clinical_topics/emergency-medicine-critical-care/page/3/
Journal article from Kath Howie on triage assessment: www.fecava.org/wp-content/uploads/2019/09/autumn-2016.pdf
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Andy Kent, Clinical Director at the new IVC Evidensia Blaise Referral Hospital and Daniella dos Santos explore antibiotics in the treatment of gastrointestinal disease. Andy highlights the lack of evidence supporting the use of antibiotics in both acute and chronic cases.
Andy and Daniella explore the barriers faced by clinicians in reducing antibiotic use, including client expectations and a lack of understanding about the potential harm caused by these medications. Andy suggests approaches to improve client education and communication and alternative interventions.
Andy Kent:
Andy graduated from Bristol and spent time in mixed practice and then small animal practice before deciding to specialise in Small Animal Internal Medicine. He completed a residency at University of Cambridge and became a European Specialist in 2016. He joined IVC Evidensia at the start of 2023 as the Clinical Director of Blaise Veterinary Referral Hospital which opened in November.
Daniella Dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College. She has since worked in first opinion, small animal and exotic pet practices across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient of the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the PetPlan Charitable Trust.
Powered by IVC Evidensia:
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast do not necessarily reflect those of IVC Evidensia.
Links:
Blaise Referrals: https://www.blaise-referrals.com/
For clinical advice and further information about medicine referral services at Blaise: https://www.blaise-referrals.com/vet-hub/our-services/internal-medicine
Paper referenced in this episode: Do antimicrobials or gastrointestinal nutraceuticals prescribed at first presentation for acute diarrhoea cause a better clinical outcome in dogs under primary veterinary care in the UK? https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0291057
European Network for Optimisation of Veterinary Antimicrobial Treatment (ENOVAT) Guidelines: https://enovat.eu/link-1-wg4/
Responsible Use of Medicines Alliance (RUMA) Companion animal and equine annual progress report: https://rumacae.org.uk/first-ruma-companion-animal-and-equine-annual-progress-report-released-detailing-new-national-metrics-for-measuring-antibiotic-use-in-dogs-and-cats/
BSAVA ProtectME Poster: https://www.bsava.com/resources/veterinary-resources/protect-me/
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Rachel Forster and Paul Horwood reflect on the significant reduction in antibiotic usage in farming over recent decades. Rachel discusses her work with the Agriculture and Horticulture Development Board (AHDB) and the Sheep Antibiotic Guardian Group, which focused on improving management practices to reduce reliance on antibiotics without compromising lamb health. She describes how education and consistent communication within farm vet teams were key.
Rachel highlights the importance of minimizing the use of High-Priority Critically Important Antibiotics (HPCIA). She shares results from the IVC Evidensia audit, noting a significant decrease in category C antibiotic use.
Looking ahead, they discuss reducing antibiotic use in mastitis and drying-off periods and emphasise the role of vaccination and other preventative measures. Rachel underscores the importance of ongoing communication, education, and support for farmers to continue this progress.
Rachel Forster:
Rachel qualified from RVC in 1997. She joined Market Vets, a mixed practice in North Devon, now part of the IVC Evidensia group. Her current role is as a senior farm vet with a strong interest in the education and training of both clients and vets within her practice and our Graduate Academy.
Rachel is a member of the Sheep Antibiotic Guardian Group (SAGG) and in 2023 was awarded the RCVS Knowledge Award for antimicrobial stewardship.
Paul Horwood:
Paul has had a varied career so far, initially an Officer in the military, Paul left and trained as a vet, but kept his links with the military, returning to the front line in Afghanistan in 2012 with the Grenadier Guards.
Paul is currently the Group Veterinary advisor for farm at IVC Evidensia. He qualified from Royal Veterinary College in 2000, and after an internship, joined Westpoint Farm Vets, becoming partner, owner and director along the way, as it grew to 25 practices across the UK.
Paul has a Diploma in Bovine Reproduction from Liverpool University. He's a Trustee and Honorary Treasurer for Vetlife, a member of the BVA council, mental health first aider, and the founder of VetYou, a financial advice platform for the veterinary profession.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
The Medicines Hub: https://ahdb.org.uk/medicine-hub
Responsible Use of Medicines in Agriculture Alliance (RUMA): https://www.ruma.org.uk
Vet IMPRESS: https://www.vetimpress.com
Published paper on the 2021/22 lambing and caesarean audit: https://knowledge.rcvs.org.uk/document-library/knowledge-award-quality-improvement-2023-champion-ovine/
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How can vet professionals best navigate challenging conversations? Daniella Dos Santos interviews Sharon Clack, Group Head of Leadership Development at IVC Evidensia. Together they explore this topic and how key it is for vet professionals to feel confident navigating these conversations effectively. Sharon emphasises the need for empathy, active listening, and finding common ground. She provides practical tips on preparing for a difficult conversation, setting a constructive tone, and reaching a meaningful outcome.
Their conversation highlights the significance of emotional intelligence and self-awareness in managing these situations. Sharon also discusses the impact of values and emotions on these interactions and suggests strategies for reframing and learning from negative outcomes.
This episode offers insightful advice and strategies for engaging in challenging conversations that foster better relationships and create positive outcomes.
Sharon Clack
Sharon is an experienced leader and group Head of Leadership Development at IVC Evidensia. She is passionate about creative and innovative ways that grow, inspire and build people's capabilities. Sharon has over 20 years of extensive experience operating in global organisations building and developing strategic leadership development solutions and supporting organisational change efforts and culture transformation.
Daniella dos Santos
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College and has since worked in first opinion small animal and exotic pet practice across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient on the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the animal welfare charity SPANA and the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
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Host Arlene Connor and guest Helen Rooney discuss the crucial role of vet nurses in delivering safe and effective blood transfusions. Helen shares insights and recommendations for ensuring safe transfusions, including compatibility testing, proper product handling, storage of blood products, and careful delivery techniques.
Vet nurses play a key part in monitoring patients undergoing transfusions. Helen highlights the importance of vigilance post-transfusion, as delayed reactions can occur 24 hours or even days later.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
Pet Blood Bank UK website for guidance and step-by-step advice documents: https://www.petbloodbankuk.org/vet-professionals/i-need-advice/
NCert in Transfusion Medicine: https://improveinternational.com/uk/coursedate/ncert-vppcert-transfusion-medicine-online/
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In this episode, we welcome two European Diplomats in Small Animal Surgery: Padraig Egan, from the orthopaedic referral clinic East Neuk Vets, and Scott Rutherford, the founder and Clinical Director of Frank. Pet Surgery.
Our experts discuss managing a dog’s orthopaedic health from a vet professional’s perspective throughout the dog's life. They address weight management, diet recommendations, breed-specific health considerations, exercise guidelines, and the importance of seeking early diagnosis for lame dogs.
Padraig Egan
Padraig is a European Diplomat in Small Animal Surgery. He currently works at East Neuk Vet Clinic, an orthopaedic referral clinic in rural Fife, which receives cases from all over Scotland. Padraig’s career pathway has been varied with time spent in the charity sector, as a mixed vet, and as a dedicated OOH vet followed by the specialist training pathway of internship and residency. To contact Padraig Egan regarding cases and referrals: [email protected]. To find out more about East Neuk Vet Clinic https://www.eastneukvetclinic.co.uk/.
Scott Rutherford
Scott Graduated from University of Glasgow in 2001. He gained ECVS diploma in 2013 and became RCVS recognised Specialist in Surgery in 2014. Scott is the founder and now clinical director of Frank. Pet Surgeon which joined the IVC Evidensia network in 2020. To contact Scott Rutherford regarding cases and referrals: [email protected]. To find out more about frank. Pet surgeons www.frankpetsurgeons.com
Daniella Dos Santos:
Daniella graduated from the Royal Veterinary College in 2012 having previously obtained a degree in Molecular Genetics from Kings College and has since worked in first opinion small animal and exotic pet practice across the Southeast. In 2019, she became the youngest-ever President of the British Veterinary Association, leading the profession through the height of the pandemic. During her time as President, she was instrumental in the association’s Diversity and Inclusion work, as well as the development and launch of the Good Workplaces Policy. Daniella was the recipient on the RCVS Inspiration Award 2021 for her leadership and became an RCVS Fellow in 2021 for Meritorious Contributions to the Profession. She is a trustee of the animal welfare charity SPANA and the PetPlan Charitable Trust.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
East Neuk Veterinary Clinic https://www.eastneukvetclinic.co.uk/
Puppy buyers checklist from the National Animal Welfare Trust: https://www.nawt.org.uk/news/the-puppy-buyers-checklist/
Research paper discussed in this episode: Diet restriction and ageing in the dog: Major observations over two decades:https://www.cambridge.org/core/journals/british-journal-of-nutrition/article/d iet-restriction-and-ageing-in-the-dog-major-observations-over-two-decades/3DDCC1DDF5A7D85518684AA687FBA63E
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Antibiotic resistance poses a significant threat in both human and veterinary medicine. In this episode, equine surgeon Bruce Bladon discusses the importance of addressing antibiotic use in equine practice. Bruce considers the challenges of monitoring and reducing antibiotic use, emphasising the need for a shift in attitude towards antibiotic prescription.
Antibiotic licensing issues and the practical limitations of culture and sensitivity are explored. Bruce addresses the moral responsibility of veterinarians to use antibiotics judiciously, considering both the best interests of individual horses and the vital collective need to combat resistance. Finally, Bruce shares his views on the controversial use of enrofloxacin.
Bruce Bladon:
Bruce Bladon graduated from the University of Edinburgh in 1988 and spent one year in mixed practice before moving to equine practice. In 1995 he undertook a Residency in Equine Surgery at the University of Bristol. He is now a clinical director and principal equine surgeon at Donnington Grove Equine Hospital. He became a Diplomate of the European College of Veterinary Surgeons in 2001 and Fellow of the Royal College of Veterinary Surgeons in 2016. He will be BEVA President in 2024/25. Bruce is interested in all branches of equine surgery, particularly colic surgery, arthroscopy and fracture repair. He also has an interest in MRI and CT imaging. Bruce has published over 40 papers and has lectured around the world. He was equine surgeon at the Rio Olympic Games and the Asian Games in 2023.
Gayle Hallowell:
Gayle graduated from the University of Cambridge and then completed a rotating large animal internship and residency at the Royal Veterinary College. She then moved to the University of Nottingham to complete a PhD on the equine aortic valve and worked there until 2022 when she joined IVC Evidensia as Director of Veterinary Professional Development. She still loves working as an internal medicine and ECC specialist at Pool House Equine Hospital a day a week.
Powered by IVC Evidensia
At IVC Evidensia we’re building the world’s best veterinary group, with a single purpose; healthy animals and happy owners.
Visit ivcevidensia.co.uk to find out more, or follow us on social media.
Please note that the views expressed by hosts and guests in this podcast Clinic do not necessarily reflect those of IVC Evidensia.
Links:
Pool House Equine Hospital https://www.poolhouseequine.co.uk/
Latest VARSS Report issued by the VMD: https://assets.publishing.service.gov.uk/media/663373da1834d96a0aa6cfd5/2779033-v1-VARSS_2022__April_2024_Update_.pdf
BEVA ProtectME Toolkit: https://www.beva.org.uk/Guidance-and-Resources/Medicines/Antibiotics
Free access paper published in EVJ referenced in this episode: https://beva.onlinelibrary.wiley.com/doi/full/10.1111/evj.13988
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