Episodes
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Most managers would agree that communication is important, and many would also agree that it’s a skill that many workers are far from mastering. Yet organizations typically spend next to no time training their employees how to improve their writing. Melissa Harris wants to change that. She’s an Adjunct Assistant Professor of Entrepreneurship at Chicago Booth, a former Chicago Tribune journalist, and the co-author of the new book Everybody Needs an Editor: The Essential Guide to Clear and Effective Writing.
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In September, Amazon announced the end of hybrid work, saying it wanted employees in the office five days a week. To many, it seemed like the end of an era, with management having concluded that hybrid work just doesn’t work for them – even if employees like it. We talk to Chicago Booth’s Mike Gibbs, about what the data tell us about hybrid work, and if we’re heading into a post-hybrid working world.
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In September, Kalshi, a US financial exchange and prediction market, won a legal victory enabling it to let people bet on outcomes such as which party will control Congress after the November elections. Is the return of political betting a good thing, or were regulators right to try to limit it? And do the same concerns about manipulation in political prediction markets apply to the stock market? We hear from Chicago Booth’s John Birge on whether trading on insider information might sometimes be positive.
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Michael Lewis’s Liar’s Poker is a frank and ugly behind-the-scenes account of life as a young associate in the world of Wall St finance. The book is 35 years old, but the basic dilemma at its heart – whether follow your conscience or your bank balance—remains pertinent. In this episode, Chicago Booth’s John Paul Rollert reflects on what the book tells us about ourselves and our professional choices. How long can you stay in a poisonous environment before you become part of it?
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The COVID 19 pandemic caused perhaps the fastest ever shift in working patterns. One day, many of us were working in offices, the next we were working remotely – and would be for years. What effect did that have on our performance? We talk with Chicago Booth’s Mike Gibbs, an expert on quantitative research, about the consequences of remote work.
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Companies track our every move on the internet, and many people are concerned that their data is being used and misused without their permission. The European Union and 13 US states have passed data privacy laws. Are these rules really helping us and making us safer? In this episode, we hear from Chicago Booth’s Jean-Pierre Dube, who argues that data privacy comes with a cost – it can further marginalize low-income consumers and hurt small businesses.
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Are American companies any good at hiring CEOs? When a company is searching for its next CEO, what skills are they looking for? And are those the same skills that make CEOs successful in the job? We talk with Chicago Booth’s Steve Kaplan, who’s spent decades analyzing C-suite hiring practices and CEO performance. His research finds that candidates who get hired as CEOs are different from other C-suite executives, but also that hiring practices do not guarantee that the person who wows the hiring committee will succeed in the top job.
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We tend to think of leaders in terms of personality types or set ways of behaving. But can you learn to be a better leader? And can you choose when to act like a leader? In this episode, we hear from Chicago Booth’s Linda Ginzel, who presents two ideas: first, that we can become better leaders by being diligent about how we learn from our experiences; and second, that we should think of leadership and management as verbs, rather than nouns.
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In some countries, fines change according to income, but so far US cities have been reluctant to try it out. Chicago Booth’s Jean Pierre Dube thinks that’s a mistake. He says uniform fines are regressive, don’t act as a deterrent, and that personalized fines could bring in more revenue for cities. So why are US cities so reluctant to do it?
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Private equity has a PR problem. If you heard that your company was being taken over by a private-equity firm, you might well start worrying that job cuts would be coming soon and the quality of work would be sacrificed in order to squeeze out more profit. But is that accurate? Chicago Booth’s Steve Kaplan, an expert on private equity, says that private-equity firms frequently invest and grow companies more effectively than other owners. But does that justify their big fees? And could companies take the same actions without being taken over by private equity?
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Is the customer always right? In a world in which all sales are final, some buyers are bound to get duped. But if the customer’s always right, what can retailers do about unreasonable customers? In this episode we hear from Chicago Booth’s John Paul Rollert looks for a balance between honoring customers and indulging them.
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Would you accept a promotion without a pay increase? This episode is part of Business Practice series, where we asked people to script what they would say in a challenging workplace scenario. Chicago Booth’s George Wu analyzes the results.
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The US federal government is suing Ticketmaster parent company Live Nation, in part over what it says are excessive or junk fees. One feature of these fees is that they’re hidden – you only find out at the end what the true price is. There’s an irony in the case, says Chicago Booth’s Jean Pierre Dube, since government itself is a keen user of hidden fees. In this episode, we talk to Dube about how retailers use hidden fees to obfuscate prices and avoid transparency. Why do hidden fees work? And what’s the solution?
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The US spends a lot more on healthcare than most other high-income countries. But the US doesn’t have universal health coverage, and performs poorly on life expectancy, death rates for avoidable or treatable conditions, and maternal and infant mortality. Financial incentives shape the kind of healthcare that patients are offered, from the drugs they’re prescribed to the procedures they receive. So what would it take to fix US healthcare? In this episode, we hear from Chicago Booth’s Matt Notowidigdo, in the second of two podcasts about his new book, Better Health Economics: An Introduction for Everyone, co-written with Boston University’s Tal Gross.
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In 2022, the number of displaced people in the world surpassed 100 million, according to the UN, meaning that over 1.2 percent of the global population have been forced to leave their homes. The numbers are only likely to grow, as climate change prompts further migration and displacement. In this episode, we bring you the second of two podcasts featuring Chicago Booth Adjunct Assistant Professor Andrew Leon Hanna, author of 25 Million Sparks: The Untold Story of Refugee Entrepreneurs, in a discussion about how policymakers should respond to the refugee crisis.
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If you found out that a coworker at the same level as you earned significantly more than you, what would you do? This episode is part of Business Practice series, where we asked people to script what they would say in a challenging workplace scenario. Chicago Booth’s George Wu analyzes the results.
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Why is being frugal a virtue? And where exactly do we draw the line between being “frugal” and being “cheap”? In this episode, Chicago Booth’s John Paul Rollert traces the history of frugality from the 18th century to today, explaining why it continues to be relevant as a moral yardstick.
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Many of us face snap decisions in which two of our core values come into conflict. We could get promoted, but only by spending less time with family, or be successful in the short term, but at the expense of long-term sustainability. Chicago Booth’s Lucia Annunzio calls these difficult decisions leadership “moments of truth,” and she advises executives that if they don’t have a plan on how they will make such decisions ahead of time, they might ending up regretting their choices.
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In the US, 13 percent of refugees become entrepreneurs, compared to 9 percent of Americans born in the US. In this episode we hear from Andrew Leon Hanna, a Chicago Booth Adjunct Assistant Professor whose book 25 Million Sparks: The Untold Story of Refugee Entrepreneurs tells the stories of some refugees who started their own ventures. In the first of two podcasts about the book, he explained why he thinks refugees are so much more likely to become entrepreneurs.
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Many of us think that our workplaces are not fair. Managers favor some employees over others, or give some people credit that’s due to someone else. Chicago Booth’s Lucia Annunzio warns that that can lead to resentment and even acts of sabotage. So how important is fairness, and how can you create an environment where people respect and understand decisions, even if they don’t like or agree with them?
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