Episodes
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Today, I’m excited to bring you a conversation with Robin Hills. Robin is the founder of EI4Change and a leading expert in emotional intelligence. He’s helped countless organizations and individuals use emotional intelligence to improve their communication, leadership, and overall performance.
In this episode, Robin and I dive into how emotional intelligence can transform the way we communicate, lead, and connect with others. We’re going to talk about strategies to build self-awareness, manage emotions, and ultimately enhance your relationships both at work and in your personal life.
It’s packed with practical advice and insights you can start using right away.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Robin:
https://www.linkedin.com/in/robinhills/
► Visit Robin’s site:
https://www.ei4change.com
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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I'm thrilled to bring you a conversation that could transform the way you build relationships and lead with empathy. My guest is the legendary Richard Weylman—a Hall of Fame Keynote Speaker, Customer Experience visionary, best-selling author, and former door-to-door salesman who’s seen it all.
Richard shares his wisdom on why being caring, kind, and truly thoughtful is the key to creating a culture where people thrive. We'll explore the secrets to building lasting relationships and why focusing on people is more critical now than ever.
If you're looking to elevate your communication game, this is the episode you don't want to miss. Let's jump in!
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Richard:
https://www.linkedin.com/in/richard-weylman-keynotespeaker/
► Visit Richard's site:
https://richardweylman.com/
► Order Richard’s book:
https://bit.ly/100ProvenWays
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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Missing episodes?
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“The first thing you say is rarely ever spoken.” Love this point shared by my guest this episode, James Ferguson. James is the Director of Culture for the Wurzak Hotel Group and author of The Confetti Culture Playbook. In this episode we talk about the 4 pillars of communication, effective listening, and the power of being concise.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with James: James Ferguson: LinkedIn
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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“Everything that is said, is said by the listener.” Absolutely love this point shared by my guest this episode, Greg Harmeyer. Greg is the Chairman and CEO of TiER1 Impact, which is an employee-owned professional services company on a mission to enable healthy, high-performing businesses through people-centric services. In this episode we talk about vision casting, communicating visually, and how to bring about clarity in your communications.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Greg:
https://www.linkedin.com/in/gregharmeyer/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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Do you have a tolerance for ambiguity? In this episode, my guest, Paula Caligiuri, talks about how this tolerance can help you improve your communication skills. Paula is a Distinguished Professor at Northeastern University and Co-Founder and CEO of Skiilify, which focuses on cultural agility. Join us as we discuss the connection between asking questions and innovation, the benefits of being patient, and why you should ask for feedback.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Paula: https://www.linkedin.com/in/paulacaligiuri/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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Be clear. Be listening. Be patient. Be aware. Great tips from my guest this episode, Alan Questel. Alan is the author of “Practice Intentional Acts of Kindness…and like yourself more.” In this episode we talk about the power of mistakes, the benefits of idle chitchat, and why it pays to be kind to yourself and others.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Alan: https://www.linkedin.com/in/alan-questel-6a70842a/
► Purchase Alan’s book: https://www.amazon.com/Practice-Intentional-Acts-Kindness-Yourself/dp/B0BD2XPFS8
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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In this episode, we dive into the critical role of communication in the workplace. I'm thrilled to be joined by Artem Koren, Chief Product Officer and Co-founder of Sembly AI—a cutting-edge SaaS platform revolutionizing the way we conduct meetings.
Join us as we uncover:
- What Artem looks for in leaders and how it influences team dynamics
- His unique perspective on mastering effective communication
- Why communication is your most powerful tool in business
Tune in to gain invaluable insights and practical tips to elevate your communication game. Don't miss this engaging conversation that promises to transform the way you interact and lead.
Listen now and sharpen your communication sword!
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Artem: https://www.linkedin.com/in/akoren/
► Learn more about Sembly AI: https://www.sembly.ai/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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Adjust to your audience. Add value with your communications. Listen to Learn. Great advice from my guest this episode, Eileen Spencer. Eileen is a talent development leader with a proven record of tying learning strategies to business goals. In this episode we talk about providing clarity, the power of authenticity, and why you need to push yourself our of your comfort zone.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Elieen: https://www.linkedin.com/in/eileen-e-spencer/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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Earn your role. Model good behaviors. Share your knowledge. Fantastic advice from my guest this episode, Carlos Alvarenga, around how to grow your career. Carlos is a researcher, writer, and expert on persuasion. In this episode we talk about the rules of persuasion, why you need to know your audience, and the different types of listening.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Carlos on LinkedIn:
https://www.linkedin.com/in/carlos-alvarenga/
► Learn more about Carlos and order his book:
https://www.carlosalvarenga.com/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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With a constant barrage of information coming at people, how do you cut through the noise? That is exactly what my guest, Eric Henry, and I discussed in this episode. Eric is the President at Carousel Digital Signage, which is the industry leader in enterprise digital signage content management.
I hope you enjoy.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Eric on LinkedIn: https://www.linkedin.com/in/eric-henry-8579407/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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Be clear, concise, charismatic, and curious. Fantastic advice from my guest, Sony Das. Sony is the Vice President of Learning and Organizational Development at Lionsgate Entertainment. In this episode we talk about humility, empowering people, and getting your key message “above the fold”.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Sony on LinkedIn:
https://www.linkedin.com/in/sonymdas/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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Measure twice. Cut once. Fantastic advice for so many areas of life from my guest, Erik Algreen. Erik is the Founder and Executive Coach at Algreen & Company. In this episode we talk about resilience, managing ego, persuasion, and the power of kindness.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Erik on LinkedIn:
https://www.linkedin.com/in/erik-algreen-petersen-1340945/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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When it comes to interactions with your team, focus on quality over quantity. Fantastic advice from my guest, Dr. David Schreiner. Dave is the President and CEO at Katherine Shaw Bethea Hospital and author of the best-selling book “Be the Best Part of Their Day”. In this episode we talk about adopting an abundance mindset, making time in your schedule for priorities, and how to incorporate appreciative inquiry.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Dave on LinkedIn: https://www.linkedin.com/in/dr-david-l-schreiner-ph-d-fache-97858515/
► Buy “Be the Best Part of Their Day” https://www.amazon.com/Best-Part-Their-Supercharging-Communication/dp/1642257605
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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When delivering a speech or presentation, find your fans and make eye contact with them at the beginning. It will help reduce your nerves and get things kicked off on the right foot. Great advice from my guest, Dianna Booher. Dianna is a hall of fame speaker, bestselling author, and executive presence expert. In this episode we talk about the importance of listening, the difference between a story and an anecdote, and why you shouldn’t memorize your presentations.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Dianna on LinkedIn:
https://www.linkedin.com/in/diannabooher/
► Visit Dianna’s site:
https://booherresearch.com/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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In order to be a great communicator, you need to focus on connection, clarity, curiosity, and commitment. Fantastic advice from my guest, David Dye. David is the President of Let’s Grow Leaders, which provides practical leadership training and tools for human centered leaders. In this episode we discuss how to effectively share your ideas at work, the importance of having the conversation, and the 4 Cs of effective communication.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with David on LinkedIn: https://www.linkedin.com/in/davidmdye/
► Pre-order Powerful Phrases for Dealing with Workplace Conflict https://letsgrowleaders.com/conflict-phrases-book/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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In order to establish psychological safety, you need to be predictable, consistent, and kind. Excellent advice from my guest, Rich Carr. Rich is a learning scientist and CEO of Brain-centric, which stands at the forefront of redefining cognitive brain training for the 21st century’s innovative communicators, coaches, and educators. In this episode we discuss the importance of affect before effect, strategies to create engagement with any audience, and how to avoid amygdala hijack.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Rich on LinkedIn:
https://www.linkedin.com/in/carrknowledge/
► Visit Brain Centric Training:
https://braincentricdesign.com/
► Order Surprised: The Science and Art of Engagement:
https://a.co/d/3n6J30r
► Order Brain-centric Design: The Surprising Neuroscience Behind Learning with Deep Understanding:
https://a.co/d/0GPDh5N
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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It’s the intangibles that set you apart. Excellent perspective from my guest this episode, Chrissie Fay. Chrissie is an executive search consultant and CEO of Sky Consulting Services. In this episode we talk about how to leverage communication skills for interviews, the importance of breathing, and how to know when to stop talking.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Chrissie on LinkedIn: https://www.linkedin.com/in/chrissie-fay-3013b3/
► Visit Sky Consulting Services’ website: https://www.scs-search.com/
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.com
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Take care of people and people will take care of you. Outstanding advice from my guest this episode, Matt Krasnoff. Matt is the Producing Branch Manager for the Krasnoff Mortgage Team at First Federal Bank. In this episode we delve into the core of authenticity, the significance of articulating your “why”, and the transformative power of genuine care.
I hope you enjoy.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Matt on LinkedIn:
https://www.linkedin.com/in/matthew-krasnoff-8a66b440/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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Leaders are great repeaters. That is something that my guest this episode, Jesse Cole, truly embodies. Jesse is the owner of the Savannah Bananas, where along with his team, they are creating the greatest show in sports. In this episode, we talk about being “fans first”, the importance of backing up your words with action, and how mindset and stories can help you achieve your vision.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips:
https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn:
https://www.linkedin.com/in/scottdamico/
► Connect with Jesse on LinkedIn:
https://www.linkedin.com/in/yellowtuxjesse/
► Learn more about Banana Ball at
https://thesavannahbananas.com/
► Subscribe to the podcast:
https://communicast.simplecast.com/
► Learn more about Communispond:
https:www.communispond.com
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Focus on the audience. Lead with empathy. Ask great questions. That’s how my guest this episode, Juli Lassow, describes a great communicator. Juli spent 17 years at Target in progressively responsible leadership roles in sourcing, inventory management and buying. So, if you’ve ever gone into target for just a few things and came out with an overflowing cart, Juli is part of the reason for that. In this episode we chat about the importance of providing context for your questions, the difference between sympathy and empathy, and how to establish powerful partnerships.
Additional Resources:
► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Juli on LinkedIn: https://www.linkedin.com/in/julilassow/
► Learn more about Juli’s work athttps://www.jhl-solutions.com
► Subscribe to the podcast: https://communicast.simplecast.com/
► Learn more about Communispond: https:www.communispond.comKey Moments:
The importance of effective communication and empathy in building partnerships (00:03:08) Juli discusses the role of communication and empathy in establishing strong partnerships and being an effective communicator.Tailoring messages to fit the audience and testing for understanding (00:04:21) Juli talks about the importance of tailoring messages to the audience, listening effectively, and asking questions to ensure understanding.
The essential communication skills needed in the workplace (00:06:43) Juli highlights the need for effective cross-functional collaboration, understanding perspectives, and practicing business empathy in delivering complex retail experiences.
Leading with Empathy and Effective Communication (00:07:59) The importance of leading with empathy and effective communication in building strong partnerships, especially in complex retail organizations.
Creating an Environment for Input and Decision-making (00:09:48) The struggle of accepting input and feedback, creating an environment for input, making appropriate decisions, and effectively communicating the decision and the why behind it.
Openness and Transparency in Business Partnerships (00:11:28) The significance of openness, transparency, and communication in maintaining successful business partnerships, both internally within an organization and externally with suppliers and manufacturers.
The importance of adding context (00:16:07) Adding context to questions helps clarify and expand the conversation, building trust and transparency.
The influence of empathy on communication style (00:17:57) Brené Brown's teachings on empathy have had a significant impact on understanding and forming deep connections in communication.
Advice for developing communication skills (00:21:58) Show empathy for your audience, ask the right questions, and lean into your authentic communication style to connect meaningfully with others.
The importance of authentic communication (00:24:28) Discussion on the importance of being true to oneself and finding one's own communication style to effectively connect with others.
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